2004 TIFFIN PHAETON
5 recalls, 2 complaints - 17 TSBs
11V082000 Feb 8, 2011
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
TIFFIN MOTORHOMES IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO P... Read more
Consequence
THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
Remedy
TIFFIN MOTORHOMES IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE SAFETY RECALL BEGAN ON FEBRUARY 17, 2011. OW... Read more
08V509000 Oct 7, 2008
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
TIFFIN IS RECALLING 3,507 MY 2004-2007 ALLEGRO, ALLEGRO BAY AND ALLERO BUS, MY 2004-2005 PHAETON AND MY 2005-2007 ZEPHYR MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION CO... Read more
Consequence
RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
Remedy
TIFFIN WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE... Read more
07V517000 Nov 5, 2007
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
ON CERTAIN MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION, THESE REFRIGERATORS MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence
RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
Remedy
TIFFIN MOTORHOMES WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. ... Read more
05V268000 Jun 3, 2005
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:WATER HEATER
Defect Description
ON CERTAIN CLASS A MOTOR HOMES EQUIPPED WITH VEHICLE SYSTEMS' AQUA-HOT AND HYDRO-HOT WATER HEATERS, WHICH USE WEBASTO BURNER TUBES, THE BURNER TUBES DO NOT MEET SPECIFICATIONS AND COULD FAIL PREMATURELY.
Consequence
THE SURFACE TEMPERATURE OF THE EXHAUST TUBE EXITING FROM THE HEATER CAN INCREASE AND COULD POTENTIALLY IGNITE COMBUSTIBLE MATERIALS IN OR AROUND THE VEHICLE.
Remedy
TIFFIN IS WORKING WITH VEHICLE SYSTEMS TO NOTIFY OWNERS AND HAVE THE REPAIR PERFORMED ON THEIR VEHICLES. OWNERS MAY CONTACT VEHICLE SYSTEMS AT 1-800-685-4298 OR TIFFIN AT 256-356-8661.
04V383000 Aug 3, 2004
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
Defect Description
THE SEAT BELT ASSEMBLIES ON CERTAIN MOTOR HOMES FAIL TO COMPLY WITH THE LOOP LOAD REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209. "SEAT BELT ASSEMBLIES."
Consequence
THE SEAT BELT BUCKLE MAY UNLATCH IN THE EVENT OF A VEHICLE CRASH, POSSIBLY RESULTING IN PERSONAL INJURY TO THE SEAT OCCUPANT.
Remedy
AMSAFE WILL REPLACE THE BUCKLES. OWNERS SHOULD CONTACT AMSAFE AT 574-266-8330 OR TIFFIN AT 1-256-356-8661.
Complaint Statistics
2 total complaints
2 fires
Top Reported Components
| Component | Complaints |
|---|---|
| EQUIPMENT | 1 |
| EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 1 |
EQUIPMENT
Mar 7, 2009
Incident date: Feb 13, 2009
OUR RV REFRIGERATOR IGNITED CAUSING A FIRE IN THE BACK OF THE UNIT. IF WE HAD NOT BEEN HOME, OUR RV WOULD HAVE BEEN COMPLETELY DESTROYED. TWO DAYS FOLLOWING THIS INCIDENT WE RECEIVED A RECALL LETTER FROM DOMETIC WARNING OF A POSSIBLE FIRE DANGER. HOWEVER, THE UNIT THAT WE HAVE WAS NOT LISTED IN T... Read more
Fire
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Mar 7, 2009
Incident date: Feb 13, 2009
OUR RV REFRIGERATOR IGNITED CAUSING A FIRE IN THE BACK OF THE UNIT. IF WE HAD NOT BEEN HOME, OUR RV WOULD HAVE BEEN COMPLETELY DESTROYED. TWO DAYS FOLLOWING THIS INCIDENT WE RECEIVED A RECALL LETTER FROM DOMETIC WARNING OF A POSSIBLE FIRE DANGER. HOWEVER, THE UNIT THAT WE HAVE WAS NOT LISTED IN T... Read more
Fire
Technical Service Bulletins, 2004 TIFFIN PHAETON
17 manufacturer communications from 11 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 3 |
| 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 2 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 2 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 2 |
| 150000 SEAT BELTS | 1 |
| 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | 1 |
| 351150 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:WATER HEATER | 1 |
| 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER | 1 |
Letter to dealer
Nov 10, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This was a letter to our dealers we sent out when we first heard of the Kidde fire extinguisher recall, even though it was still unofficial. We knew our coaches on the dealers' lots contained Kidde and could not be sold unreplaced.
SB-36
Nov 24, 2015
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TIFFIN MOTORHOMES: TSB CONTAINS NOTIFICATION OF OWNER LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. TWO SCREWS WAS NOT INSTALLED ON THE AIR CONDITION UNITS ON THE ROOF. *TA UPDATED 11/24/15. *PE
16AWG
Jul 16, 2015
114300 ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
RV: INSTRUCTIONS ON HOW TO INSTALL THE CHARGE SOLENOID WIRING IN A RV OR VEHICLE. *TA
16AWG
Jul 16, 2015
114000 ELECTRICAL SYSTEM:WIRING
RV: INSTRUCTIONS ON HOW TO INSTALL THE CHARGE SOLENOID WIRING IN A RV OR VEHICLE. *TA
16AWG
Jul 16, 2015
113100 ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID
RV: INSTRUCTIONS ON HOW TO INSTALL THE CHARGE SOLENOID WIRING IN A RV OR VEHICLE. *TA
C85-C86AC
Jun 26, 2015
350000 EQUIPMENT
TIFFIN MOTORHOMES: TSB CONTAINS NOTIFICATION OF OWNER LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. ALL TIFFIN MOTORHOMES WILL BE INSTALLING 2 BACK SCREWS OF THE C85 AND C86 A/C'S TO THE ROOF OF ALL TIFFIN MOTORHOMES. *TA.
WI-269
May 23, 2014
063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TIFFIN MOTORHOMES: EXHAUST TIP AND PIPES TO THE MUFFLER ON PHAETON MODELS NEEDS TO BE INSTALLED. *TA
WI-196
Mar 12, 2013
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
TIFFIN MOTORHOMES: TSB CONTAINS NOTIFICATION OF OWNER LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. SOME TIFFIN MOTORHOMES NEED DRIVER/PASSENGER SEATBELTS TIGHTENED ON THE MOUNTING BRACKETS LOCATED ON THE DRIVER/PASSENGER SIDEWALL. *TA
SB-23
Jun 6, 2008
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TIFFIN MOTORHOMES SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. A WIRE IS NOT HOOKED UP AND NEEDS TO BE. THE NAVIGATIONAL SYSTEM WILL WORK UNTIL ITS PROGRAM FOR A DESTINATION AND GET THE PATH TO THE DESTINATION. CSC LET
SB-20
Mar 29, 2008
351150 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:WATER HEATER
TIFFIN MOTORHOMES: THERE IS A POTENTIAL PROBLEM WITH THE WATER HEATER BY PASS IN YOUR UNIT. THERE IS A POSSIBILITY IT WAS INCORRECTLY PLUMBED. CSC LETTER WAS RECEIVED. *PE
SB-21
Mar 18, 2008
356000 EQUIPMENT ADAPTIVE/MOBILITY
TIFFIN MOTORHOMES SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SWITCH BOX GROUNDING LUG. THE TAP SCREW IS NOT TIGHT ENOUGH. THIS COULD CAUSE PROBLEMS AT THE LOAD CENTER CAUSING A LOSS OF GROUND. CSC LETTER WAS RECEIVE
SB-21
Mar 18, 2008
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TIFFIN MOTORHOMES SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SWITCH BOX GROUNDING LUG. THE TAP SCREW IS NOT TIGHT ENOUGH. THIS COULD CAUSE PROBLEMS AT THE LOAD CENTER CAUSING A LOSS OF GROUND. CSC LETTER WAS RECEIVE
SB-21
Mar 18, 2008
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
TIFFIN MOTORHOMES SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SWITCH BOX GROUNDING LUG. THE TAP SCREW IS NOT TIGHT ENOUGH. THIS COULD CAUSE PROBLEMS AT THE LOAD CENTER CAUSING A LOSS OF GROUND. CSC LETTER WAS RECEIVE
SB-21
Mar 18, 2008
350000 EQUIPMENT
TIFFIN MOTORHOMES SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SWITCH BOX GROUNDING LUG. THE TAP SCREW IS NOT TIGHT ENOUGH. THIS COULD CAUSE PROBLEMS AT THE LOAD CENTER CAUSING A LOSS OF GROUND. CSC LETTER WAS RECEIVE
SB-18
Nov 29, 2007
356000 EQUIPMENT ADAPTIVE/MOBILITY
TIFFIN MOTORHOMES: SPARTAN CHASSIS: THE LOCATION WHERE THE MUD FLAP ON CERTAIN PHAETONS COULD CAUSE PROBLEMS. THERE IS THE POTENTIAL FOR A HOLE TO RUB IN THE TRANS OIL COOLER. CSC LETTER WAS RECEIVED. *PE
SB-18
Nov 29, 2007
350000 EQUIPMENT
TIFFIN MOTORHOMES: SPARTAN CHASSIS: THE LOCATION WHERE THE MUD FLAP ON CERTAIN PHAETONS COULD CAUSE PROBLEMS. THERE IS THE POTENTIAL FOR A HOLE TO RUB IN THE TRANS OIL COOLER. CSC LETTER WAS RECEIVED. *PE
04024
Nov 11, 2004
150000 SEAT BELTS
A DEFECT MAY EXIST IN SOME SEAT BELTS MANUFACTURED AND SENT TO TIFFIN MOTORHOMES. RECALL 04E-024 HAS BEEN ISSUED. *TT
NHTSA Safety Investigations, TIFFIN PHAETON
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE16004
Opened: Apr 13, 2016 , Closed: Sep 3, 2016
Loss of Windshield Wiper Function
Based on two Vehicle Owner Questionnaires (VOQ) alleging windshield wiper failures at the pivot assembly on Phaeton model Motorhomes, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE).During the investigation Tiffin made ODI aware of 66 warranty claims for wiper failu... Read more
TIFFIN PHAETON - All Years Overview
Complete safety history for the TIFFIN PHAETON across all model years (2000, 2027).
121
Total Recalls
58
Total Complaints
1
Investigations
4
Reported Crashes
6
Reported Fires
0
Reported Deaths
TIFFIN PHAETON - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2027 | 1 | 0 | View |
| 2026 | 1 | 0 | View |
| 2025 | 1 | 2 | View |
| 2024 | 1 | 0 | View |
| 2023 | 5 | 0 | View |
| 2022 | 9 | 8 | View |
| 2021 | 7 | 5 | View |
| 2020 | 3 | 2 | View |
| 2019 | 4 | 4 | View |
| 2018 | 5 | 3 | View |
| 2017 | 2 | 2 | View |
| 2016 | 1 | 1 | View |
| 2015 | 3 | 2 | View |
| 2014 | 2 | 4 | View |
| 2013 | 2 | 0 | View |
| 2012 | 7 | 2 | View |
| 2011 | 12 | 5 | View |
| 2010 | 9 | 3 | View |
| 2009 | 8 | 1 | View |
| 2008 | 9 | 6 | View |
| 2007 | 7 | 1 | View |
| 2006 | 1 | 0 | View |
| 2005 | 5 | 1 | View |
| 2004 (current) | 5 | 2 | |
| 2003 | 3 | 3 | View |
| 2002 | 3 | 0 | View |
| 2001 | 3 | 1 | View |
| 2000 | 2 | 0 | View |