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NHTSA Campaign 25V463000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Issued by Daimler Vans USA, LLC · Reported Jul 11, 2025 · 43,422 vehicles affected

What's wrong

Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence

A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.

Vehicles affected by this recall

Make Model Year Units
MERCEDES-BENZ METRIS 2020 43,422
MERCEDES-BENZ METRIS 2021 43,422
MERCEDES-BENZ METRIS 2022 43,422
MERCEDES-BENZ METRIS 2023 43,422

Source: NHTSA Campaign 25V463000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.