2021 FORD EDGE

7 recalls, 147 complaints - 152 TSBs - 5/5 safety rating

BACK OVER PREVENTION:SOFTWARE

Defect Description

Ford Motor Company (Ford) is recalling certain 2021-2026 Ford Bronco and 2021-2024 Ford Edge vehicles. The Accessory Protocol Interface Module (APIM) may overheat and shutdown, which can prevent the rearview camera image from displaying as intended.

Consequence

A rearview camera that fails to display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Remedy

The APIM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 13, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S09. Vehicle Identification Numbers (VINs) inv... Read more

849,310 vehicles affected

Manufacturer: Ford Motor Company

BACK OVER PREVENTION:SOFTWARE

Defect Description

Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicle... Read more

Consequence

A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Remedy

The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety... Read more

1,076,138 vehicles affected

Manufacturer: Ford Motor Company

BACK OVER PREVENTION:SOFTWARE

Defect Description

Ford Motor Company (Ford) is recalling certain 2021-2022 Edge vehicles previously repaired incorrectly under recall number 22V-151. A software error may cause the rearview camera to display a blank or distorted image when the vehicle is in reverse.

Consequence

A rearview camera that displays a blank or distorted image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S28.

2,290 vehicles affected

Manufacturer: Ford Motor Company

ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

Defect Description

Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco, F-150, Edge, Explorer, Lincoln Nautilus, and Lincoln Aviator vehicles equipped with either a 2.7L or 3.0L Nano EcoBoost engine. The engine intake valves may break while driving, which can result in engine failure and a loss of drive p... Read more

Consequence

A loss of drive power increases the risk of a crash.

Remedy

Dealers will perform an engine cycle test and replace the engine as necessary, free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S55.

90,736 vehicles affected

Manufacturer: Ford Motor Company

BACK OVER PREVENTION:SOFTWARE

Defect Description

Ford Motor Company (Ford) is recalling certain 2021-2022 Edge vehicles. A software error may cause the rearview camera to display a blank or distorted image when the vehicle is in reverse.

Consequence

A rearview camera that displays a blank or distorted image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy

The rearview camera software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed on April 29, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S14.

78,376 vehicles affected

Manufacturer: Ford Motor Company

SEAT BELTS:PRETENSIONER

Defect Description

Ford Motor Company (Ford) is recalling certain 2021 Edge vehicles. The driver's seat belt retractor pretensioner assembly may not function correctly when activated during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 2... Read more

Consequence

A seatbelt assembly that does not function as intended can increase the risk of injury during a crash.

Remedy

Dealers will replace the driver's seat belt retractor pretensioner assembly, free of charge. Owner notification letters were mailed on June 15, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C13.

82 vehicles affected

Manufacturer: Ford Motor Company

POWER TRAIN:DRIVELINE:DRIVESHAFT

Defect Description

Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.

Consequence

If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.

Remedy

Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. O... Read more

147 vehicles affected

Manufacturer: Ford Motor Company

Complaint Statistics

147 total complaints 3 crashes 6 fires 1 injuries

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	18
ENGINE	17
UNKNOWN OR OTHER	15
POWER TRAIN	14
SERVICE BRAKES	9
STEERING	8
AIR BAGS	7
VEHICLE SPEED CONTROL	5
FORWARD COLLISION AVOIDANCE: WARNINGS	4
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING	3

Incident date: Dec 15, 2025

The transmission failed causing the car to sputter and stop. My daughter was driving the car at the time and it died while she was waiting for a light to turn green at a major intersection. She had to wait for my husband to come assist her. We had it towed to McCree Ford in Dickinson, TX. They i... Read more

Incident date: Mar 4, 2026

The contact owns a 2021 Ford Edge. The contact received notification for NHTSA Campaign Number: 26V124000 (Back Over Prevention); however, the part to perform the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall rep... Read more

Incident date: Aug 20, 2026

The “fix” for the rear camera has not resolved the issue. My rear camera worked for a short time after the fix was downloaded, but then stopped working. I don’t know what to do to fix it.

Incident date: Aug 20, 2026

The “fix” for the rear camera has not resolved the issue. My rear camera worked for a short time after the fix was downloaded, but then stopped working. I don’t know what to do to fix it.

Incident date: Aug 20, 2026

The “fix” for the rear camera has not resolved the issue. My rear camera worked for a short time after the fix was downloaded, but then stopped working. I don’t know what to do to fix it.

Incident date: Aug 14, 2026

I bought a 2021 Ford Edge SEL in April 2024. I had problems with the car jurking at low speeds pretty much the whole time I had it. I just recently had to replace my transmission due to the whole thing failing. It just randomly went out while driving.

Incident date: Jul 17, 2026

The contact owns a 2013 Dodge Journey. The contact stated that on several occasions while driving at various speeds, the air bag and ABS warning lights illuminated, and the cruise control feature became inoperable. The contact received notifications for Manufacturer Recalls: R61 and T47; and the veh... Read more

Incident date: Jul 21, 2026

MGU Failed, 48v code P0DAF had early signs of premature failure. when on the highway, vehicle shut off completely, no power what so ever. Couldn't steer correctly and vehicle was going highway speeds (approximately 70mph) dealer has confirmed the issue being there MGU gone bad, but I have records of... Read more

Incident date: Jul 23, 2026

While in the parking lot or stopping at the stop light the brakes will get hard and won’t brake .

Incident date: Jul 23, 2026

I was driving home from vacation on I-77 in Virginia, and felt large jolt and heard several clicking type noises. Two separate service engine lights immediately came on the dashboard, and I was able to safely pull over. I had my vehicle towed to a nearby dealership to be looked at by a mechanic. ... Read more

Incident date: Jul 23, 2026

While in the parking lot or stopping at the stop light the brakes will get hard and won’t brake .

Incident date: Jul 1, 2026

Recall remedy unavailable..I am filing a complaint regarding NHTSA Recall Campaign Number 25V695 (Ford Recall 25SA9) for my 2019 Ford Fiesta. The manufacturer has not provided a timely remedy, leaving me with a blank and distorted rearview camera, which severely compromises my rear visibility and cr... Read more

Incident date: Jul 29, 2026

My husband parked this car in my driveway at 8:15 pm. Our security cameras show a spark under the car at 8:35. By 8:42 the front half of the car was completely engulfed in flames. The front half of the car is totally burned.

Fire

Incident date: Mar 15, 2026

The Super Handling All-Wheel Drive (SH-AWD) system unexpectedly deactivates during cold weather conditions, creating a sudden loss of traction and compromising vehicle stability control on winter roads."

Incident date: Jul 14, 2026

Vehicle: 2019 Honda Odyssey Issue: Unintended airbag deployment consistent with Honda Recall UNW (SRS Control Unit Calibration Defect) Incident Type: Safety defect – airbags deployed without collision Location & Date: Highway 131, outside of Kalamazoo, MI - travel – normal road conditions on J... Read more

Incident date: Jun 10, 2026

Just 5 minutes after starting the drive, the 'Limp Mode' warning light illuminated, and the accelerator pedal became completely unresponsive. The vehicle decelerated rapidly and came to a sudden stop in the middle of an intersection, putting me in a highly dangerous situation. Furthermore, I pressed... Read more

Incident date: Jun 1, 2024

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not available. The contact stated that the ma... Read more

Incident date: May 16, 2026

The recall for the backup camera has been open since october with no remedy. This seems like an excessive amount of time and is giving me trouble selling my vehicle. How long is the manufacturer given to remedy the issue?

Incident date: Mar 3, 2026

While driving my Tesla, Autopilot was engaged and navigating with the destination entered. At the time of the incident, my hand was on the steering wheel when the vehicle suddenly attempted to make a hard right turn toward a divider. This was not an exit or intended route, which raises serious conce... Read more

Incident date: Mar 29, 2026

The contact leased a 2026 Mercedes-Benz GLE450 4Matic. The contact stated that while driving at an undisclosed speed, there was an unknown warning light flashing on the instrument panel. The speed limit was displayed and was flashing. The contact turned off the feature, but the light continued to fl... Read more

Incident date: Feb 1, 2025

My car would cut off on me and all the lights would turn on and the engine light. It would shake then slow down and cut off. It happened to me while driving on the freeway. I was able to cut it back on before accident happened. I’d randomly try to start my car and right when I do the engine light... Read more

Incident date: Feb 1, 2025

Recall has been out there for a year and a half with no remedy. Unsure if our vehicle is safe to drive. When we do drive, the alarms on the dash go off constantly.

Incident date: Dec 4, 2025

Hybrid Ford Maverick electrical system began to go into a save battery mode -no interior lights, only driver side door operated, and other system failures. Dealer replaced battery under warranty and general recall for this issue. A few months later same characteristics started showing up -interior... Read more

Incident date: Feb 10, 2026

k my abs and traction control and brake light came on my truck has 86k miles well took it and got it scanned said abs control module internal short so went on line to order one on back order and no date when available so went to dealer and they said no can’t get one nationwide back order so now my... Read more

Incident date: Dec 12, 2025

Prior to this incident, I had been having issues with my fuel management system give a “reduced acceleration” warning (codes P0087, P228B) in weather below 28-30F. It was in the shop 3 times prior: first time was “bad fuel”, second had my fuel rail and fuel filter replaced, and third time I ... Read more

Incident date: Mar 3, 2025

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving 20-30 MPH and depressing the brake pedal, the brake pedal went ... Read more

Incident date: Nov 20, 2025

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, there was an abnormal cracking sound com... Read more

Incident date: Nov 26, 2025

I have a 2024 MAZD CX-90 Preferred Plus AWD. I was driving my [XXX] grandson to preschool and it sounded as though the passenger's door opened while I was driving. In the split second I looked back to check, unfortunately, I hit a guard rail. My grandson was buckled in his car seat. his first words... Read more

Crash

Incident date: Jan 9, 2025

The car seat involved is a Nuna RAVA convertible car seat that was sent to the manufacturer solely due to a safety recall. I declined the self-repair recall option and requested that Nuna perform the recall service, which they agreed to. During recall servicing, Nuna inspected the car seat and advi... Read more

Incident date: Dec 31, 2025

My back up camera went out November 2025 and does not work. Black screen. Lakeland Dodge Dealership refuses to fix for free and vehicle is not under current recall, although is a 2019 Dodge Journey GT. Safety issue and will be reported to National Road Safety Commission

Incident date: Aug 15, 2025

The Instrument Panel Cluster in my Jeep is flickering and then goes blank. I had it evaluated at a Jeep dealership and they recommend replacement. I'm uploading their assessment of the problem. This is the same issue noted in NHTSA ID Number: 24V652000. However, my VIN number is not included in t... Read more

Incident date: Nov 3, 2025

Full Self Driving caused my Tesla to enter an intersection while the light was red. The FSD stopped at the red light on Monday Dec. 22. 2025 at 9:37 am. After a few moments is began to drive from the correct stop and enter the intersection while the traffic light was red. I had to manually take co... Read more

Incident date: Nov 3, 2025

My vehicle has both cracked and leaking rear shocks as well as issues with the rearview camera and infotainment system. I have gone through two Ford Dealerships to remedy this issue and was told parts are on back order. I attempted to remedy this issue when I first received notification that parts w... Read more

Incident date: Nov 3, 2025

Transmission oil cooler leaking transmission fluid cooler inlet and outlet leaking.

Incident date: Nov 21, 2025

I was driving South on interstate 55 near Arnold Missouri in adaptive cruise control mode at approximately 65 mph when the car braked suddenly and came to a complete stop on the interstate. Car would not go forward after stopping. Turned the car off and restarted and the car now would drive normal... Read more

Incident date: Jun 23, 2025

The contact owns a 2022 Infiniti QX50. The contact stated that while driving at unknown speeds, the Four-Wheel Drive (4WD) and Forward Collision Avoidance system engaged, and the vehicle automatically braked. The contact stated that the vehicle corrected itself after an extended period of time, and ... Read more

Incident date: Jun 23, 2025

Incident date: Nov 8, 2025

I got 3200 miles on my 2025 gmc 1500 6.2 engine. The engine crash. Knocking. Skund like its going to jump out. Been at dealer in columbus. Since Thursday. No one touch it

Incident date: Nov 8, 2025

1. During summer months the wireless charger does not work and heats up the phone to hazardous levels, when I take it to service while under warranty, they are saying its a known issue and want to charge customers for replacing charging pad 2. The suspension of the car is making sounds, Tesla wants... Read more

Incident date: Oct 15, 2024

The contact owns a 2007 Lexus LS460. The contact stated that while driving at various speeds, the vehicle hesitated while responding. The vehicle was taken to an independent mechanic, but no diagnostic trouble codes were retrieved; however, the contact was informed that the failure was related to th... Read more

Incident date: Oct 16, 2025

The rear differential is separating. If it fails, the car will suddenly cease operation, which may result in a collision. The part was inspected and the defect confirmed by the dealer. No warning lights are active yet.

Incident date: Oct 16, 2025

Incident date: Sep 12, 2025

I purchased a vehicle 2013 mini Cooper hardtop S r56 from Chevy Nissan of Walla Walla on [XXX]. During the transaction, I was misled and not provided truthful information regarding the vehicle’s condition and terms of sale. 1. I was charged for services and items I explicitly did not want or agre... Read more

Incident date: Sep 25, 2025

We were almost in a major accident with 6 passengers in our 2023 Hyundai Palisade. On Wednesday, Oct 1, 2025 we were driving our Palisade to McDonalds off Highway 98 (Navarre Parkway). Please see pics. When we left McDonalds we went on a side road to enter Highway 98. Now on this side road (see ... Read more

Incident date: Oct 10, 2024

The lane assists and cruise control does not work and the GM dealership here in Southern Pines, NC can't fix it. They are sending the car back on the street with a 19-year-old girl behind the wheel of a car with electrical issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA... Read more

Incident date: Sep 22, 2025

The contact's son owns a 2021 Chevrolet Silverado 1500. The contact stated that while her son was driving at a moderate speed, the vehicle lost motive power without warning. Due to the failure, the vehicle was towed to a dealer where the contact was informed that the vehicle was included in NHTSA Ca... Read more

Incident date: Sep 22, 2025

The engine (62K miles on it) on this vehicle is consuming oil very fast. We took this in several times to no avail but we finally received documentation from Kia stating the issue, we took it in for tests and the Kia Dealership has confirmed it needs a new engine. However Kia is denying the new mo... Read more

Incident date: Aug 28, 2025

The car smells strongly of gas. And has a problem accelerating. Check engine light came on and I got a code p1101 which is a code for the MAF SENSOR. This is not the first time that this has happened. It happened less than a year ago maybe 9-10 months ago. I don’t drive the car in fear of it catch... Read more

Incident date: Aug 1, 2025

Got onto the interstate and suddenly my car stopped but didn’t kill. My traction control light said off and then it said reduced engine power and my fuel went down to E. I couldn’t go but my car was still running. I killed it then waited a minute and started it again and it started moving slowly... Read more

Showing 50 of 147 complaints.

NHTSA Safety Ratings, 2021 FORD EDGE

2021 Ford Edge SUV AWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	5 / 5 ★★★★★
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	5 / 5 ★★★★★
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	15.5%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Optional
Lane Departure Warning	Standard

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2021 FORD EDGE

152 manufacturer communications from 99 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	29
350000 EQUIPMENT	17
100000 POWER TRAIN	13
060000 ENGINE AND ENGINE COOLING	11
118000 ELECTRICAL SYSTEM:SOFTWARE	10
280100 BACK OVER PREVENTION:SOFTWARE	9
980000 UNKNOWN OR OTHER	7
346000 COMMUNICATION:MANUFACTURER TELEMATICS	6

350000 EQUIPMENT

All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during ini

980000 UNKNOWN OR OTHER

Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or la

060000 ENGINE AND ENGINE COOLING

For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbocharg

100000 POWER TRAIN

During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the tim

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Some 2021-2022 Edge vehicles may exhibit an inoperative Sirius satellite radio with audio control module (ACM) DTC B1A89:13. This may be due to the accessory protocol interface module (APIM) configuration. To correct the concern, download a

980000 UNKNOWN OR OTHER

060000 ENGINE AND ENGINE COOLING

This TSB supersedes TSB 23-2049 to update the parts list. Some 2019-2023 Edge/Nautilus vehicles equipped with a 2.7L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial s

280000 BACK OVER PREVENTION

Various 2021-2024 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit a Please Check Surroundings For Safety or Full View Not Available message when the rear camera button is pressed and the vehicle is not

104000 POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

Some 2019-2021 Edge/Nautilus vehicles equipped with all wheel drive (AWD) may exhibit a noise from the rear of the vehicle while approaching the vehicle or prior to starting engine. This may be due to the rear drive unit (RDU) actuator lear

118000 ELECTRICAL SYSTEM:SOFTWARE

104000 POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

Some 2019-2021 Edge/Nautilus vehicles equipped with all-wheel drive (AWD) may exhibit a noise/vibration/chatter/shudder/grind/bind from the rear of the vehicle during low speed turning events. To correct the condition, reprogram the AWD mod

100000 POWER TRAIN

Some 2019-2023 Edge/Nautilus and 2022-2023 Maverick vehicles equipped with all wheel drive (AWD) may exhibit chatter/shudder during low speed turning events. This may be due to fluid contamination in the rear drive unit (RDU). Drain and ref

280100 BACK OVER PREVENTION:SOFTWARE

"Software Update 4 P4 for 2021- 2023 Edge vehicles is now available. Quality Improvements include: - Various Apple Carplay quality improvements "

110000 ELECTRICAL SYSTEM

In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app thr

100000 POWER TRAIN

Some 2019-2023 Edge/Nautilus, 2020-2023 Escape/Corsair, 2021-2023 Bronco Sport, 2022-2023 Maverick vehicles equipped with all wheel drive (AWD) may exhibit chatter/shudder during low speed turning events. This may be due to fluid contaminat

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

980000 UNKNOWN OR OTHER

280100 BACK OVER PREVENTION:SOFTWARE

Some 2020-2021 Escape built on/before 23-Nov-2021, 2021 F-150 built on/before 08-Oct-2021, 2021 Mustang Mach-E built on/before 29-Mar-2021, 2021 Expedition built on/before 05-Aug-2021, 2021 Explorer built on/before 27-Sep-2021 and 2020-2022

357500 EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

Software Update 4 P3 for 2021- 2022 Edge vehicles is now available. Quality improvements include: - Key fob access to vehicle during update. - Pre-conditioning pop up alerts.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical serv

060000 ENGINE AND ENGINE COOLING

Some 2021-2023 Ford and Lincoln vehicles equipped with a 2.7L or 3.0L engine may exhibit an upper engine thump/knock noise coming from the left cylinder head. This condition is most noticeable at idle and may lessen at higher engine speed o

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Some 2021-2023 F-150/Mustang Mach-E/Edge vehicles may exhibit a concern of Android Auto unable to wirelessly connect and/or Android phones rebooting when connected to the vehicle via USB. This is due to a concern with the Google application

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

160000 STRUCTURE

For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification numbe

060000 ENGINE AND ENGINE COOLING

Some 2019-2023 Edge/Nautilus vehicles equipped with a 2.7L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may last

280100 BACK OVER PREVENTION:SOFTWARE

Some 2021-2022 Ford and Lincoln vehicles equipped with SYNC 4 may experience an error message during the gateway module (GWM) software update application which states Procedure Unsuccessful- GetConfigDataFromGIVIS. This may be the result of

060000 ENGINE AND ENGINE COOLING

Some 2019-2023 Edge/Nautilus vehicles equipped with a 2.0L engine may exhibit a repeat block heater failure. This may be caused by air in the engine cooling system. The WSM replacement procedure has been updated to include the Engine Coolin

030000 BRAKES (PWS)

Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should o

110000 ELECTRICAL SYSTEM

Certain 2021 Model Year Mach-E, F-150, Bronco, Edge, Nautilus vehicles Electronic Control Module Recovery REASON FOR THIS SUPPLEMENT Program Terms: The program expiration date was incorrectly shown as October 31. 2022. The correct date is

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

118000 ELECTRICAL SYSTEM:SOFTWARE

280100 BACK OVER PREVENTION:SOFTWARE

This article supersedes TSB 22-2150 and SSM 50970 to update the Service Procedure. For some 2021 Mustang Mach-E, F-150, Edge, Nautilus and Bronco vehicles technicians may experience the inability to update the accessory protocol interface m

284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

This article supersedes TSB 22-2062 to update the Issue, Action and Service Procedure. Some 2021-2022 Edge/Nautilus vehicles may experience one or more of the following symptoms: Inoperative Front Camera if the camera system button is press

264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

353620 EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Some 2021 Edge vehicles which have received an APIM software update may experience a concern with Sirius radio being inoperative. This will be accompanied by ACM diagnostic trouble code (DTC) B1A89:13 for the satellite antenna. To correct t

060000 ENGINE AND ENGINE COOLING

Some 2019-2022 Edge/Nautilus vehicles equipped with a 2.7L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may last

030000 SERVICE BRAKES, HYDRAULIC

100000 POWER TRAIN

Some 2021-2022 Bronco Sport 1.5L, 2019-2022 Edge/Nautilus, 2020-2022 Escape/Corsair, and 2022 Maverick vehicles may exhibit an illuminated AWD warning indicator or fault message with diagnostic trouble code (DTC) C0095:71/:19 stored in the

110000 ELECTRICAL SYSTEM

Some 2021-2022 Edge vehicles may exhibit a concern during an accessory protocol interface module (APIM) software update where the vehicle fails to recognize the universal serial bus (USB) drive or center display screen does not acknowledge

350000 EQUIPMENT

284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Software Update 3 Part 1 for 2021-2022 Model Year Edge vehicles is now available. Quality Improvements Include: Fix for front parking camera unavailable.

100000 POWER TRAIN

Some 2018-2022 Ford and Lincoln vehicles equipped with the 8F35 transmission built on or before 16-Mar-2022 may exhibit transmission slip during acceleration from a stop when hot. This may be due damaged internal case half pump seals (7N265

353000 EQUIPMENT:ELECTRICAL

Some 2018-2022 Ford/Lincoln vehicles equipped with a wireless charging pad may exhibit one of the following if the customer is using a Magsafe iPhone (iPhone 12 or 13): slow charging, inoperative, notification that the phone has been mispos

110000 ELECTRICAL SYSTEM

Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPass??A???A???A???A?/LincolnWay??A???A???A???A? app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 cons

356000 EQUIPMENT ADAPTIVE/MOBILITY

118000 ELECTRICAL SYSTEM:SOFTWARE

114710 ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER

353000 EQUIPMENT:ELECTRICAL

Some 2019-2022 Edge/Nautilus, 2018-2022 Expedition/Navigator, 2020-2022 Explorer/Aviator vehicles equipped with a family entertainment system may experience the audio is not synchronized with the video display when using the vehicle speaker

280100 BACK OVER PREVENTION:SOFTWARE

Some 2021 Edge vehicles may exhibit the front camera not turning back on if the camera system button is pressed once the vehicle is below the speed threshold of 6MPH (10km/h). This may be due to the accessory protocol interface module (APIM

110000 ELECTRICAL SYSTEM

Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/selections in their FordPass or LincolnWay App. This condition

280100 BACK OVER PREVENTION:SOFTWARE

Certain 2021 Model Year Mach-E, F-150, Bronco, Edge, Nautilus vehicles Electronic Control Module Recovery: In some of the affected vehicles, an internal error in the Accessory Protocol Interface Module (APIM) or Telematics Control Unit (TCU

356000 EQUIPMENT ADAPTIVE/MOBILITY

350000 EQUIPMENT

2021-2022 various Ford and Lincoln vehicles may exhibit an erroneous diagnostic trouble code (DTC) U1A01:93 stored in the telematics control unit (TCU). This may be due to various software parameters within the TCU. If this DTC is identifie

118000 ELECTRICAL SYSTEM:SOFTWARE

110000 ELECTRICAL SYSTEM

Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle

192000 TIRES:SIDEWALL

Some 2021 and 2022 Ford and Lincoln vehicles may experience a tire sidewall wavy/indentation appearance in the radial direction on one or both sidewalls. Sidewall wavy/indentation appearance is a common cosmetic characteristic of radial tir

110000 ELECTRICAL SYSTEM

Certain 2021 Model Year Mach-E, F-150, Bronco, Edge, Nautilus vehicles - Electronic Control Module Recovery: In some of the affected vehicles, an internal error in the Accessory Protocol Interface Module (APIM) or Telematics Control Unit (T

280100 BACK OVER PREVENTION:SOFTWARE

Some 2021 Mustang Mach-E/F-150/Edge/Nautilus vehicles equipped with SYNC Gen 4 may experience a USB Error 0 being displayed in the infotainment screen during Programmable Module Installation (PMI) on the replacement accessory protocol inter

280100 BACK OVER PREVENTION:SOFTWARE

Some 2021-2022 Mustang Mach-E/F150/Edge/Nautilus vehicles equipped with SYNC Gen 4 may experience a loss of Bluetooth pairing after a key cycle after accessory protocol interface module (APIM) replacement and programming or a software updat

350000 EQUIPMENT

This article supersedes TSB 22-2117 to update the Issue, Action, Service Procedure. For some 2021 Mustang Mach-E, F-150, Edge, Nautilus and Bronco vehicles technicians may experience the inability to update the accessory protocol interface

118000 ELECTRICAL SYSTEM:SOFTWARE

346000 COMMUNICATION:MANUFACTURER TELEMATICS

350000 EQUIPMENT

In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app th

346000 COMMUNICATION:MANUFACTURER TELEMATICS

118000 ELECTRICAL SYSTEM:SOFTWARE

Software Update 2 (SU2) Phase 2 for 2021 Model Year Edge vehicles is now available. Involves: Fix for availability of subscription services, and an update resolve any blank screens or distorted images (22S14).

220000 SEATS

This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2

350000 EQUIPMENT

354000 EQUIPMENT:MECHANICAL

100000 POWER TRAIN

Some 2020-2022 Edge ST and Nautilus vehicles equipped with an 8F57 transmission built on or before 18-Mar-2022 may exhibit a return to park when shifting to drive or reverse with an illuminated malfunction indicator lamp (MIL) and diagnosti

350000 EQUIPMENT

Some 2021 Edge/Nautilus vehicles may experience at least one of the following symptoms: Android Auto connection concerns, Apple CarPlay connection concerns, Information and entertainment screen freezing/locking up, windows media audio (WMA)

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

110000 ELECTRICAL SYSTEM

Software Update 2 (SU2) Phase 1 & 2 for 2021 Model Year Edge vehicles is now available. Involves: Fix for availability of subscription services.

118000 ELECTRICAL SYSTEM:SOFTWARE

Software Update 2 (SU2) Phase 1 & 2 for 2021 Model Year Edge vehicles is now available. Involves: Fix for availability of subscription services.

220000 SEATS

Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus

060000 ENGINE AND ENGINE COOLING

Some 2019-2022 Edge/Nautilus, 2020-2022 Escape/Corsair, and 2021-2022 Bronco Sport vehicles equipped with a 2.0L EcoBoost or 2.3L EcoBoost may exhibit a lack of power with an illuminated malfunction indicator lamp (MIL) with diagnostic trou

110000 ELECTRICAL SYSTEM

980000 UNKNOWN OR OTHER

118000 ELECTRICAL SYSTEM:SOFTWARE

114000 ELECTRICAL SYSTEM:WIRING

Some 2021-2022 Edge vehicles may exhibit various image issues such as infrared, distorted, glitching, flickering or fuzzy image in the rear view camera with DTC C1001 stored in the Image Processing Module B or Sync module and/or B115E store

280000 BACK OVER PREVENTION

284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

353000 EQUIPMENT:ELECTRICAL

Some 2018-2021 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the te

060000 ENGINE AND ENGINE COOLING

Some 2018-2021 EcoSport, Expedition, Navigator; 2019-2021 Ranger; 2020-2021 Escape, Corsair, Explorer, Transit; 2021 Bronco, Bronco Sport, Edge, Nautilus, F-150, Mustang; 2019-2022 Transit Connect; 2020-2022 Aviator, F-Super Duty; and 2022

980000 UNKNOWN OR OTHER

Some 2021 F-150/Mustang Mach-E/Bronco/Edge/Nautilus customers may experience an inoperative FordPass/LincolnWay app, features in FordPass/LincolnWay are not functioning and/or the customer cannot pair the FordPass/LincolnWay mobile app to t

346000 COMMUNICATION:MANUFACTURER TELEMATICS

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Some 2021 Bronco, Edge/Nautilus customers may be unable to authorize the FordPass/LincolnWay app and the Enable Connected Services prompt is not showing in the SYNC screen with no diagnostic trouble codes (DTC) present in the telematics con

980000 UNKNOWN OR OTHER

118000 ELECTRICAL SYSTEM:SOFTWARE

346000 COMMUNICATION:MANUFACTURER TELEMATICS

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Some 2019-2021 Edge/Nautilus vehicles built on or before 11-Mar-2021 and equipped with a 8F35 transmission may exhibit a shudder/buck/jerk while driving up to 35 mph (57 km/h). This may be due to the software in the powertrain control modul

350000 EQUIPMENT

980000 UNKNOWN OR OTHER

Some 2021 Bronco, Edge and Nautilus customers may be unable to authorize the FordPass/LincolnWay app and the Enable Connected Services prompt is not showing in the SYNC screen with no diagnostic trouble codes (DTC) present in the telemati

346000 COMMUNICATION:MANUFACTURER TELEMATICS

110000 ELECTRICAL SYSTEM

Some 2015-2021 Edge, 2016-2018 MKX, and 2019-2021 Nautilus vehicles may exhibit the parking lamps stay on and/or the trailer lights flicker with vehicle turned off when a trailer is connected to the vehicle. This may be due to the software

120000 EXTERIOR LIGHTING

110600 ELECTRICAL SYSTEM:INTERIOR LAMPS/BULBS

120110 EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE

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NHTSA Safety Investigations, FORD EDGE

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

DP, Open , Model Year: 2015

Loss of Motive Power

The Office of Defects Investigation (ODI) received a petition on August 5, 2026, requesting a defect investigation into the 2.0 Liter EcoBoost engine on model year 2015-2018 Ford Edge vehicles. The petition alleges that engine coolant intrusion results in a significant loss of engine power, accompan... Read more

PE, Closed , Model Year: 2015

Loss of braking caused by rear brake hose failure

On October 3, 2024, NHTSA’s Office of Defects Investigation (ODI) opened this Preliminary Evaluation to investigate instances of rear brake hose ruptures causing a sudden and unexpected loss of braking in model year (MY) 2015-2017 Ford Edge vehicles manufactured by Ford Motor Company. The complain... ts allege that, without warning, the vehicle lost its ability to brake causing an unanticipated increase in the vehicle’s stopping distance. The complaints also allege that, prior to the rear brake hose rupture event, the vehicle had been serviced under recall 20V-469. Recall 20V469 involved MY 2015-2018 Ford Edge and MY 2016-2018 Lincoln MKX vehicles which may experience front brake hose ruptures causing increased brake pedal travel and a reduction in the rate of deceleration. Ford identified the cause of this safety defect as a consistent localized failure of the internal reinforcement braid of the brake hose due to cyclic fatigue via tensile/bending and torsional inputs during suspension and steering articulations. Ford also identified that only 88% of suspension articulation was utilized on the front brake hose test rig during life cycle testing. These findings, along with ODI’s identification of an emerging trend involving rear brake hose ruptures, prompted the opening of this investigation. ODI identified 64 Vehicle Owners Questionnaires related to this investigation, 2 involving a crash. These consumers were interviewed and reported experiencing sudden loss of braking ability while traveling at low and highway speeds without any prior warning such as a “low brake fluid” warning indicator. Consumers reported that, as they tried to stop their vehicle, the brake pedal traveling to the floorboard and the vehicle required more stopping distance than anticipated or considered normal. Consumers also observed brake fluid present on the rear tires and roadway near the rear tires immediately after the incident. Some consumers provided photographs of the rear brake hose ruptures which depicted a similar rupture pattern and location (near the crimp on the dynamic section of the brake hose). 1 photograph showed an installation alignment mark pulled out near the crimp suggesting exposure to unanticipated tensile forces pulling the hose away from the crimp. During this investigation, Ford responded to Information Request Letters detailing information such as warranty claim data, brake hose specifications and engineering drawings, production part changes logs, and Ford’s assessments of potential root cause. Ford reported that the front and rear brake jounce hoses equipped on the subject vehicle population utilized the same construction and material. Therefore, Ford’s analysis consisted of a comparison between the front and rear hoses demonstrating that the rear hose bend radii in full jounce and full rebound were larger than the front hose. Ford also described that the two hoses are exposed to different loading environments as the rear brake hose is exposed to suspension inputs only, while the front hose is exposed to both suspension and steering inputs; thus, the rear hose is subjected to lower tension and fatigue loads. However, it is important to point out that larger bend radii alone do not necessarily mean a brake hose can withstand the dynamic loading requirements of a brake hose (as discussed earlier, the defect identified in the front brake hoses were attributed to the hose material). Rear brake hose failures were identified through exemplar vehicle and parts inspections conducted by NHTSA’s Vehicle Research and Testing Center. Ford stated that its investigation did not identify any specific or common root cause for this safety defect, and that brake hoses can fail for many reasons including contact with road debris, improper vehicle servicing, and fatigue, as well as vehicle age and miles in service. Based on its assessment of failure rates and warranty claims, Ford concluded that the rear brake hose ruptures did not present an unreasonable risk to motor vehicle safety because consumers would experience a progressive leak accompanied by a red brake warning indicator within the instrument panel and would not experience a total loss of braking due to the diagonally split brake system. Note that these assessments are contrary to the consumer experiences described above. As previously described, consumers described a sudden, unexpected loss of braking ability with no prior warning in their instrument cluster (not a progressive leak) and an increase in anticipated vehicle stopping distance (presenting an unreasonable risk to motor vehicle safety). ODI conveyed these perspectives and investigative findings to Ford during a technical discussion on July 23, 2025. On August 22, 2025, Ford submittedrecall 25V-544 which included MY 2015-2018 Ford Edge and MY 2016-2018 Lincoln MKX vehicles, for a total recall population of 499,129 vehicles. As described in the Part 573, in September 2024, Ford concluded that this concern did not present an unreasonable risk to motor vehicle safety and closed its investigation into allegations involving rear brake jounce hose ruptures within this vehicle population. Ford reopened this investigation in July 2025 following the technical discussion with ODI referenced above. Ford identified the safety defect as a rupture of the rear brake jounce hose resulting in an increase in pedal travel and increase in vehicle stopping distance elevating the risk of a crash. To date, Ford has not fully determined the root cause of this safety defect and is currently working to develop a remedy program. In view of the recall action taken by Ford, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identiﬁcation Number document, go to NHTSA.gov.Read more

RQ, Open , Model Year: 2020

Rearview Camera FMVSS 111 Noncompliance

On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus ... Read more

PE, Closed , Model Year: 2011

Door Ajar Warning Light Always On

The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the ligh... t is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.Read more

PE, Closed , Model Year: 2014

Wheel Separation

On November 29, 2014, ODI received a complaint reporting the complete separation of an original equipment 22-inch alloy wheel rim mounted on the right front position of a model year 2014 Ford Edge vehicle (VOQ 10661278).The driver indicated that the right-front corner of the vehicle suddenly dropped... Read more

PE, Closed , Model Year: 2007

FRONT SUSPENSION LOWER BALL JOINT

ON JULY 13, 2009, THE OFFICE OF DEFECTS INVESTIGATIONS (ODI) OPENED PRELIMINARY EVALUATION PE09-031 TO INVESTIGATE ALLEGATIONS OF FRONT LOWER BALL JOINT SEPARATION IN MODEL YEAR (MY) 2007 AND 2008 FORD EDGE AND LINCOLN MKX VEHICLES.THE INVESTIGATION WAS BASED ON THREE OWNER COMPLAINTS ALLEGING THAT ... THE FRONT LOWER BALL JOINT SEPARATED AND CAUSED THE FRONT SUSPENSION TO COLLAPSE WHILE DRIVING.ODI ALSO IDENTIFIED INFORMATION RELATED TO THE ALLEGED DEFECT IN EARLY WARNING DATA SUBMITTED BY FORD.PRELIMINARY ANALYSIS INDICATED THAT THE FAILURES WERE RELATED TO THE PINCH BOLT USED TO SECURE THE FRONT LOWER BALL JOINT STUD TO THE STEERING KNUCKLE.ONE COMPLAINT ALLEGED THAT A CRASH OCCURRED WHICH RESULTED IN A MINOR INJURY.HOWEVER, NO ADDITIONAL INFORMATION COULD BE OBTAINED TO SUPPORT THIS CLAIM.INFORMATION PROVIDED BY FORD IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER FOR PE09-031 INDICATE THAT IN EARLY MY 2007 PRODUCTION THERE WERE SOME ISSUES WITH THE FRONT LOWER CONTROL ARM BALL JOINT ASSEMBLY PROCESS.THE PINCH BOLTS USED WERE HAND STARTED AND HAD THE POTENTIAL TO CROSS THREAD AND NOT ACHIEVE PROPER CLAMP LOAD, POTENTIALLY RESULTING IN A LOOSE JOINT.IN NOVEMBER 2007, CHANGES WERE IMPLEMENTED TO CHASE AND CLEAN THE FIRST SIX THREADS OF THE BOLT TO PROVIDE EASIER HAND STARTING OF THE NUT AND ENSURE GOOD THREAD ENGAGEMENT BEFORE TIGHTENING. FORD ALSO IDENTIFIED ONGOING CONCERNS WITH THE POWER TRANSMISSION UNIT (PTU) SEALS AND FRONT SUSPENSION HYDRO-BUSHINGS ON THE SUBJECT VEHICLES, WHICH BOTH REQUIRE DISASSEMBLY OF THE FRONT LOWER BALL JOINT TO REPAIR.IF THE BALL JOINT IS NOT PROPERLY REASSEMBLED FOLLOWING SUCH SERVICE, THE JOINT MAY SEPARATE IN LATER SERVICE.FORD HAS PROVIDED ADDITIONAL INSTRUCTIONS AND NEW PINCH BOLTS TO THE PTU REPAIR KIT TO IMPROVE THE JOINT REASSEMBLY PROCESS. ODI'S ANALYSIS OF FAILURE DATA IDENTIFIED 31 INCIDENTS OF JOINT SEPARATION (WITH 12 SPECIFICALLY STATING THAT THEY OCCURRED WHILE DRIVING).REPAIR RECORDS FOR THESE 31 VEHICLES SHOWS THAT 28 INVOLVE SEPARATION OF THE JOINT ON THE PASSENGER (RIGHT) SIDE, WHICH IS THE SIDE THAT MUST BE DISASSEMBLED FOR PTU SERVICE.TWENTY-THREE OF THESE WERE FOUND TO HAVE BEEN PREVIOUSLY DISASSEMBLED FOR CONTROL ARM BUSHING SERVICE, PTU SERVICE OR OTHER TRANSMISSION REPAIR. THE EIGHT CLAIMS THAT DID NOT INVOLVE PRIOR SERVICE REPAIRS REQUIRING JOINT DISASSEMBLY ALL OCCURRED VERY EARLY IN VEHICLE LIFE, INDICATING THAT IT IS UNLIKELY THAT ANY JOINTS MANUFACTURED WITH LOOSE PINCH BOLTS ARE STILL IN SERVICE.ALL OF THESE JOINTS FAILED WITHIN 6 MONTHS IN SERVICE AND 10,000 MILES (THE MAXIMUM FAILURE MILEAGE IS 8,097 MILES).THERE HAVEN'T BEEN ANY SUCH FAILURES (I.E., NOT INVOLVING PRIOR SERVICE/DISASSEMBLY) SINCE DECEMBER 2008.THE RATE FOR INCIDENTS THAT DID NOT OCCUR FOLLOWING SERVICE AND, THUS, MAY BE RELATED TO THE MANUFACTURING PROCESS ISSUES IDENTIFIED BY FORD IS VERY LOW (2.5 PER 100,000 VEHICLES) AND THESE INCIDENTS OCCURRED VERY EARLY IN THE LIFE OF THE VEHICLES AND ARE NOT SHOWING A CONTINUING FAILURE TREND.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.Read more

FORD EDGE - All Years Overview

Complete safety history for the FORD EDGE across all model years (2007, 2024).

92 Total Recalls

18,058 Total Complaints

6 Investigations

506 Reported Crashes

185 Reported Fires

4 Reported Deaths

FORD EDGE - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2024	2	50	View
2023	4	34	View
2022	5	163	View
2021 (current)	7	147
2020	4	432	View
2019	3	937	View
2018	7	984	View
2017	8	1,647	View
2016	7	1,112	View
2015	7	967	View
2014	3	519	View
2013	2	3,247	View
2012	3	1,482	View
2011	3	2,538	View
2010	7	778	View
2009	7	307	View
2008	7	1,467	View
2007	6	1,242	View
2004	0	5	View

Other FORD Models

Model	Recalls	Complaints
MUSTANG	1,104	11,600	View
RANGER	928	10,371	View
F-350 SD	776	2,363	View
F-150	692	46,142	View
F-450 SD	692	624	View
F-250 SD	638	3,635	View
EXPLORER	624	42,549	View
F-550 SD	578	603	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2021 FORD EDGE

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2021 FORD EDGE

Safety Technology

Technical Service Bulletins, 2021 FORD EDGE

Most Affected Components

NHTSA Safety Investigations, FORD EDGE

FORD EDGE - All Years Overview

FORD EDGE - Year by Year

Other FORD Models