2017 FORD EDGE

8 recalls, 1,605 complaints - 255 TSBs - 5/5 safety rating

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Defect Description

Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distort... Read more

Consequence

A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for... Read more

1,456,417 vehicles affected

Manufacturer: Ford Motor Company

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Defect Description

Ford Motor Company (Ford) is recalling certain 2016-2018 Lincoln MKX and 2015-2018 Edge vehicles. The rear brake jounce hose may rupture and leak brake fluid.

Consequence

A brake fluid leak can extend the distance required to stop the vehicle, increasing the risk of a crash.

Remedy

Dealers will inspect and replace the brake jounce hoses and adjust brake jounce hoses with no damage present, free of charge. Interim owner letters notifying owners of the safety risk were mailed September 8, 2025. Additional letters will be sent once the remedy is available, anticipated August 2026... Read more

499,129 vehicles affected

Manufacturer: Ford Motor Company

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Defect Description

Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Consequence

A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Remedy

Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notifica... Read more

2,925,968 vehicles affected

Manufacturer: Ford Motor Company

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Defect Description

Ford Motor Company (Ford) is recalling certain 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The front brake hoses may rupture prematurely.

Consequence

A ruptured front brake hose will cause a brake fluid leak, lengthening the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy

Ford will notify owners, and dealers will replace the front brake hoses with the new hoses that have a revised braid material, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S42.

488,594 vehicles affected

Manufacturer: Ford Motor Company

POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

Defect Description

Ford Motor Company (Ford) is recalling certain 2017-2018 Ford Edge and 2017 Lincoln MKZ vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.

Consequence

If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.

Remedy

Ford will notify owners, and dealers will replace the torque converters, free of charge. The recall began on July 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S16 (S2). Note: This recall is an expansion of recall 17V-427.

25 vehicles affected

Manufacturer: Ford Motor Company

POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

Defect Description

Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.

Consequence

If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.

Remedy

Ford or Lincoln will notify owners, and dealers will replace the torque converters, free of charge. The recall began August 25, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S16.

6,026 vehicles affected

Manufacturer: Ford Motor Company

STRUCTURE:BODY:ROOF AND PILLARS

Defect Description

Ford Motor Company (Ford) is recalling certain 2017 Edge vehicles equipped with the optional Panoramic Vista Roof. These vehicles may have an improperly welded windshield header, reducing the vehicle's lateral structural integrity. As such, these vehicles fail to comply with the requirements of Fe... Read more

Consequence

If the vehicle has reduced lateral structural integrity, the occupants are at an increased risk of injury in the event of a side-impact crash.

Remedy

Ford will notify owners, and dealers will repair the windshield header, free of charge. The recall began May 18, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for the recall is 17C05.

84 vehicles affected

Manufacturer: Ford Motor Company

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Defect Description

Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Edge and Lincoln MKX vehicles and 2017 Lincoln Continental vehicles. In the event of a crash, the driver's frontal air bag may not fully inflate or the air bag cushion may detach from the air bag module. As such, these vehicles fail to... Read more

Consequence

During deployment, if the air bag does not fully inflate or the cushion detaches, there is an increased risk of injury in the event of a crash.

Remedy

Ford will notify owners, and dealers will replace the driver frontal air bag module, free of charge. The recall began June 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C02.

27,531 vehicles affected

Manufacturer: Ford Motor Company

Complaint Statistics

1,605 total complaints 56 crashes 18 fires 46 injuries

Top Reported Components

Component	Complaints
ENGINE	350
POWER TRAIN	158
SERVICE BRAKES	134
ELECTRICAL SYSTEM	132
UNKNOWN OR OTHER	123
STEERING	67
ENGINE AND ENGINE COOLING	62
FUEL/PROPULSION SYSTEM	57
STRUCTURE:BODY	42
AIR BAGS	39

Incident date: Jun 2, 2026

2017 Ford Edge started generating codes for misfires on Cylinder #2. The recommendation was to replace all spark plugs and ignition coils. This work was performed and the code was cleared. In a few days the same code re-appeared. I took our Edge to a Ford dealership in Clarksville TN. The diagnosis ... Read more

Incident date: Sep 15, 2025

The contact owns a 2017 Ford Edge. The contact received notification of NTHSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that while driving at an undisclosed speed and d... Read more

Incident date: Jul 5, 2026

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the power train warning light illuminated intermittently. The vehicle was taken to the dealer, where the failure could not be duplicated. The vehicle was taken to AutoZone, where diagnostic trouble cod... Read more

Incident date: Mar 30, 2026

The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The v... Read more

Incident date: Jun 8, 2026

Check engine light came on, engine started "sputtering". No danger at time. Took to established repair center who notified us the engine had a common problem with this year/model Ford where the coolant leaks into the engine block. Total engine replacement is only option. We were told Ford knows abo... Read more

Incident date: May 22, 2024

I am submitting this complaint regarding a 2017 Ford Edge equipped with the 2.0L EcoBoost engine. My vehicle has experienced the well-documented coolant intrusion defect that allows engine coolant to leak into one or more cylinders. This defect has resulted in engine misfires, coolant loss without a... Read more

Incident date: Jun 29, 2026

2.0 liter eco boost engine intrusion. One owner, all maintenance records

Incident date: May 7, 2026

My 2017 Ford Edge SEL with the 2.0L EcoBoost engine has a diagnosed coolant leak and misfire/startup codes P0302 and P0316. The vehicle hesitates and rumbles during startup and sometimes feels like it may shut off. The diagnosis appears consistent with the known Ford 2.0L EcoBoost coolant intrusion/... Read more

Incident date: Jun 22, 2026

I started having issues with my vehicle and took it to the dealership. I was informed that I was getting coolant intrusion in the 4th cylinder and would need a full engine replacement. This is for a 2017 ford edge with a 2.0L ecoboost engine.

Incident date: Jun 19, 2026

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle drove abnormally rough, and the vehicle seemed as if it was going to stall. The accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the brak... Read more

Incident date: Jun 19, 2026

Brake system malfunctioned during commute. Safety was put as risk because no warning lights or recall/notice of failure were communicated. The brakes did not stop the car. The car is currently in the shop (Ford dealer) where it was shared that the rear brake hose is split. This is was the unsolved r... Read more

Incident date: Jun 18, 2026

Vehicle: 2017 Ford Edge Titanium, 2.0L EcoBoost, AWD Mileage at Incident: ~90,000 (mountain 2 lane canyon road steep cliffs and very little pull off space) Description of Problem: While driving uphill on a 2-lane mountain road, my vehicle displayed “Engine Coolant Over Temperature” (and relate... Read more

Incident date: Jun 18, 2026

Incident date: May 25, 2026

Went in and out of gear as I was driving down the road I was almost hit several times do to this. The transmission did go out at 60,000 miles ford would not cover cost

Incident date: Jun 16, 2026

Purchased the vehicle from a local dealership with 80k miles. Less than 5 months later, we’re being told that we need a new engine due to coolant leaking into to the engine.

Incident date: Jun 1, 2026

I have the 2.0 EcoBoost. I had my check engine light come on XXX. I went to AutoZone in [XXX] to have the code checked. They told me it was a cylinder 1 misfire. The code read as an ignition coil. I thought it was no big deal because of the mileage and thought it was time for coils and plugs. Friday... Read more

Incident date: Mar 18, 2026

PTU failing and leaking fluid. Needs replacement. Ford stated it’s a lifetime fluid but the fluid fails due to sitting next to hot exhaust. The unit needs replacement at a cost of $3400. Unit is currently being replaced. This can cause the PTU to fail, lock up, and implode taking the transmission ... Read more

Incident date: Mar 18, 2026

The Cruise control pacing/follow option does not slow down/break and will rear end/strike any vehicle. The auto breaking does not work. The touch screen constantly cycles randomly changing map directions, radio stations, heat and air conditioning, seat heating and cooling. Puts driver at risk due to... Read more

Incident date: Mar 18, 2026

At 70,000 miles with only one owner, it develops transmission problems, making it unsafe to drive and control the car; control of the car is lost. Here is the link from the Dealer [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident date: Sep 25, 2024

May 15, 2026 - After driving highway speeds for 2 hours on a road trip, the steering wheel started to stick when trying to make small adjustments driving straight. It seemed like it could only move in notches, not glide smoothly. May 17, 2026 - After driving highway speeds for 1 hour, the same thin... Read more

Incident date: Jun 1, 2025

- Backup camera malfunction. Hit a parked car. - My son in the back seat was at risk. - yes - yes - Yes, the backup camera has always been faulty. The manufacturer has failed to promptly remedy this safety recall for my vehicle.

Crash

Incident date: Jun 5, 2026

At approximately 24,000 miles the engine had catastrophic failure under normal street/highway driving conditions. The engine is the 6.2L V8. The issue began with a high pitch squeal or chirping sound and noticeable power loss. I parked the truck over night and then drove it to the dealer first thing... Read more

Incident date: Jan 15, 2026

The vehicle was purchased brand new from an authorized franchised dealership, sold and contracted as being equipped with a dealer-installed 2.5-inch suspension lift. At approximately 20,000 miles, a severe front-end squeaking symptom developed. The vehicle was brought to a separate authorized Toy... Read more

Incident date: Jan 15, 2026

Contact owns a 2017 FORD EDGE. The contact stated that upon starting the vehicle, the vehicle would hesitate and stutter with the check engine warning light illuminated. The contact also stated that while driving at various speeds and stops the heat would independently turned off and on in the vehi... Read more

Incident date: Jan 15, 2026

Incident date: Sep 9, 2025

Engine replacement required due to coolant intrusion. Codes P0303 and P0300.

Incident date: May 7, 2026

All brake systems warning lamps illuminated while driving on the highway, the vehicle was pulled off the road and shut off, brakes were visually inspected and all fluid levels were examined and everything was intact. Vehicle was driven again after a breif time and everything was fine. A few weeks la... Read more

Incident date: Sep 27, 2025

Front passenger-side daytime running light went out. Cannot be replaced individually. Must replace entire front lighting assembly at significant cost.

Incident date: May 24, 2026

During the winter, my car would activate the forward collision warning and automatic emergency braking while I was driving when there were no other vehicles in front of me or even around me. It happened several times over a few day timespan, at the time I thought it was because I had gotten a car w... Read more

Incident date: May 10, 2022

The engine in my 2017 Hyundai Santa Fe Sport equipped with the 2.4L Theta II GDI engine is experiencing severe excessive oil consumption. The vehicle consumes approximately 2–2.5 quarts of oil every 1,000 miles despite multiple repair attempts and dealership-performed combustion cleaning procedure... Read more

Incident date: Apr 6, 2026

The rear backup camera display system failed, resulting in a completely blank or black center infotainment screen when the vehicle is shifted into reverse. Yes, the vehicle and its Sensus infotainment system software logs are available for inspection upon request. My safety and the safety of pedest... Read more

Incident date: Jan 22, 2026

The contact owns a 2016 Ford Flex. The contact received a recall notification, 25V695000 (Back Over Prevention) however the parts were unavailable. The dealer was contacted, the contact was informed that the parts were unavailable. The manufacturer was not contacted. The contact had not experienced ... Read more

Incident date: May 1, 2026

went to tysons honda in tysons, va to have service done and the recall completed - the gentleman that greeted me informed me that my vehicle doesnt apply to recall, only to newer vehicles. I thought they would have marked this completed or at least inspected the car. but i just received a notificati... Read more

Incident date: May 13, 2026

The contact owns a 2015 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly downshifted with the check engine warning light illuminated. The contact also stated that due to the failure, the vehicle failed to shift into 6th gear. The contact received no... Read more

Incident date: May 20, 2026

The contact owns a 2021 Kia Seltos. The contact stated while driving at an undisclosed speed, the contact noticed an unusual knocking sound and the engine seized. In addition, several warning lights were illuminated. The contact stated that while attempting to start the vehicle, the vehicle started.... Read more

Incident date: May 13, 2026

Recently I have noticed, in my 2017 Ford Edge SEL, that my coolant level in reservoir has been low a few times with no puddling anywhere under car. I have read that this is a known issue with this vehicle that has the 2.0L ECOBOOST engine. What can be done about this? From what I have been reading,... Read more

Incident date: Jan 13, 2026

The contact owns a 2015 Ford Escape. The contact stated while reversing at The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed the remedy was not ye... Read more

Incident date: May 19, 2026

On multiple occasions (four) my 2025 Toyota Grand Highlander Hybrid Max has failed to accelerate when I push the gas pedal. Once in traffic, which was extremely scary and a huge hazard. I have contacted the dealership about this issue and have not heard back from them. It has been almost 2 weeks. ... Read more

Incident date: Jan 13, 2026

MY FORD EDGE STARTED RUNNING ROUGH, THE TEMPERATURE WAS INCONSISTENT, AND IT WAS HAVING ISSUES STARTING. THE FINAL STRAW WAS THE HEAT STOPPED WORKING IN THE MIDDLE OF WINTER. WE NOTICED THAT THE COOLANT WAS CONSISTENTLY LOW BUT THAT WAS AN ONGOING ISSUE. WE TOOK THE CAR TO THE FORD DEALER FOR A D... Read more

Incident date: Oct 1, 2025

The driver-side seat belt buckle/receptacle failed during normal use. There was no collision, impact, or misuse involved. While using the seat belt as intended, the buckle assembly separated/broke unexpectedly, causing the seat belt to no longer function properly. This appears to be a failure of a ... Read more

Incident date: Sep 14, 2025

Our Carnival had the SC266 recall repair done on July 3rd, 2023, at 3074 miles. Then our [XXX] daughter was injured as a result of the safety function not working and the door closed without any chimes. [XXX] (my spouse) is a cardiac nurse at our local hospital, and I have combat medical training,... Read more

1 injured

Incident date: Sep 1, 2025

There is an issue with my infotainment screen that has been occurring for the past 3 years. There seems to be something wrong with the software. My screen goes completely black a few times a day while driving and then comes back on or it freezes. Automatic updates when the truck does a software upd... Read more

Incident date: May 9, 2026

Car engine turns off at a red light, by turn off I mean completely turned off, not just silent. And takes a couple of attempts to restart the car before the engine turns on again. This has happened over 5 or 6 times over the last 3 months, however yesterday (May 9, 2026) it happened twice within the... Read more

Incident date: May 9, 2026

My 2018 Honda CR-V LX (approx. 40,920 miles) has an electric power steering (EPS) rack that sticks and catches at highway speeds, typically above 35 mph. The steering wheel requires extra force to turn, then suddenly releases, creating a snap/lurch effect. This behavior poses a significant overcorre... Read more

Incident date: May 9, 2026

Steering wheel binds up wile making right truns around the 1 o'clock position.

Incident date: Apr 6, 2026

I was involved in a rear end collision earlier today. My vehicle sustained significant front end damage and the air bags did not deploy. The vehicle had to be flat bedded to a Massachusetts State Police Barracks, pending further action by my insurance company. There were no injuries.

Crash

Incident date: May 15, 2025

The contact owns a 2025 BMW IX. The contact stated that while on several occasions when turning the steering wheel and depressing the brake was being held, she observed a noise emanating from the front wheels. The vehicle was taken to a dealer where the failure as not able to be replicated. The cont... Read more

Crash

Incident date: Aug 5, 2025

The front radar sensor behind the emblem on the grill is very easily stolen due to a design flaw. It was stolen, replaced, and stolen a second time. This is happening so much that Honda can’t keep up with replacement parts, leading to service delays, which cause many people, including my pregnant ... Read more

Incident date: Aug 22, 2025

Sunroof retractable headliner

Incident date: Dec 17, 2025

Driving the vehicle under normal conditions and no obstacles in the vicinity, the forward collision warning will engage and in some instances cause automatic breaking causing temporary loss of control. Sensors are clean, software appears up to date.

Showing 50 of 1,605 complaints.

NHTSA Safety Ratings, 2017 FORD EDGE

2017 Ford Edge SUV AWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	5 / 5 ★★★★★
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	5 / 5 ★★★★★
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	15.5%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Optional
Lane Departure Warning	Optional

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2017 FORD EDGE

255 manufacturer communications from 157 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	44
350000 EQUIPMENT	32
060000 ENGINE AND ENGINE COOLING	27
100000 POWER TRAIN	14
060000 ENGINE (PWS)	10
118000 ELECTRICAL SYSTEM:SOFTWARE	10
353000 EQUIPMENT:ELECTRICAL	9
356000 EQUIPMENT ADAPTIVE/MOBILITY	7

350000 EQUIPMENT

All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during ini

060000 ENGINE AND ENGINE COOLING

For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbocharg

100000 POWER TRAIN

During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the tim

060000 ENGINE AND ENGINE COOLING

This article supersedes TSB 22-2181 to update the Service Procedure and Part List. Some 2015-2017 Edge, 2016-2017 MKX, 2017 Fusion/MKZ/Continental vehicles equipped with a 2.7L EcoBoost or 3.0L EcoBoost engine may exhibit an oil leak from t

110000 ELECTRICAL SYSTEM

In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app thr

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical serv

350000 EQUIPMENT

Certain 2015-2018 Model Year Edge, 2019-2020 Fusion and MKZ Vehicles Equipped with a 2.0L EcoBoost Engine and 6F35 Transmission Rattle Noise at the Transmission Bellhousing Area Flexplate Cracks REASON FOR THIS SUPPLEMENT Aftermarket torq

100000 POWER TRAIN

160000 STRUCTURE

For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification numbe

030000 BRAKES (PWS)

Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should o

280100 BACK OVER PREVENTION:SOFTWARE

Some 2015-2020 Edge, 2016-2018 MKX, 2019-2020 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. This may be due to the rear gate trunk module (RGTM) s

060000 ENGINE AND ENGINE COOLING

Some 2015-2017 Edge, 2016-2017 MKX, 2017 Fusion/MKZ/Continental vehicles equipped with a 2.7L EcoBoost or 3.0L EcoBoost engine vehicles may exhibit an oil leak from the engine oil pan RTV seal. This may be due to a lack of RTV adhesion. Thi

030000 SERVICE BRAKES, HYDRAULIC

030000 BRAKES (PWS)

Certain 2015-2019 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ Vehicles Front Brake Flexible Hose Replacement REASON FOR THIS SUPPLEMENT Parts Requirements / Ordering Information: Part numbers fo

030000 BRAKES (PWS)

Certain 2015-2018 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ Vehicles Front Brake Flexible Hose Replacement Submitting Owner Letters

100000 POWER TRAIN

Certain 2015-2018 Model Year Edge, 2019-2020 Fusion and MKZ Vehicles Equipped with a 2.0L EcoBoost Engine and 6F35 Transmission Rattle Noise at the Transmission Bellhousing Area ??A?A? Flexplate Crack In some of the affected vehicles, a cr

030000 BRAKES (PWS)

Certain 2015-2018 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ Vehicles Front Brake Flexible Hose Replacement In some of the affected vehicles, brake fluid may leak from one or both front brake f

110000 ELECTRICAL SYSTEM

Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPass??A???A???A???A?/LincolnWay??A???A???A???A? app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 cons

060000 ENGINE AND ENGINE COOLING

Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator la

110000 ELECTRICAL SYSTEM

Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle

100000 POWER TRAIN

Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever c

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

346000 COMMUNICATION:MANUFACTURER TELEMATICS

In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app th

350000 EQUIPMENT

354000 EQUIPMENT:MECHANICAL

This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2

350000 EQUIPMENT

220000 SEATS

Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus

118000 ELECTRICAL SYSTEM:SOFTWARE

Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If pos

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

120110 EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE

Some 2015-2021 Edge, 2016-2018 MKX, and 2019-2021 Nautilus vehicles may exhibit the parking lamps stay on and/or the trailer lights flicker with vehicle turned off when a trailer is connected to the vehicle. This may be due to the software

110600 ELECTRICAL SYSTEM:INTERIOR LAMPS/BULBS

120000 EXTERIOR LIGHTING

110000 ELECTRICAL SYSTEM

162000 STRUCTURE:BODY

This article supersedes TSB 17-0065 to update the Service Procedure and vehicles affected. Some 2015-2019 Edge, 2016-2018 MKX, and 2019 Nautilus vehicles built on or before 05-Jun-2019 may exhibit a rattle or flutter noise from the underbod

110000 ELECTRICAL SYSTEM

Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th

031110 SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING

Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotor

102640 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS

Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the SYNC Connect or FordPass Connect feature or Lincol

110000 ELECTRICAL SYSTEM

Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled

220000 SEATS

Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus,

162200 STRUCTURE:BODY:BUMPERS

Some 2015-2021 Edge, 2016-2018 MKX and 2019-2021 Nautilus vehicles may exhibit a hood bounce or flutter condition at high speeds. This may be due to an incorrect adjustment of the rubber bump stops. To correct this condition, make sure the

350000 EQUIPMENT

Some 2015-2021 Edge, 2016-2018 MKX, 2019-2021 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. This may be due to the rear gate trunk module (RGTM) s

110000 ELECTRICAL SYSTEM

Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-20

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

060000 ENGINE AND ENGINE COOLING

356000 EQUIPMENT ADAPTIVE/MOBILITY

350000 EQUIPMENT

100000 POWER TRAIN

160000 STRUCTURE

Some 2015-2020 Edge, 2016-2018 MKX, and 2019-2020 Nautilus vehicles may require replacement of the roof opening panel track or frame for various conditions. When replacing the roof opening panel, the replacement component may have less magn

110000 ELECTRICAL SYSTEM

Some 2021 Mustang Mach-E vehicles may experience a concern of the alarm activating when an unlocked door is opened, the driver door does not unlock/open when pressing the door activation switch, or the door activation switch not lighting up

100000 POWER TRAIN

Some 2013-2016 Fusion, 2013-2018 C-MAX, 2013-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever c

350000 EQUIPMENT

Some 2015-2021 F-150, 2016-2018 MKX, 2019-2021 Nautilus, 2015-2021 Edge, 2017-2019 Fusion, 2017-2020 MKZ And 2017-2020 Continental vehicles equipped with a 2.7L/3.0L EcoBoost engine may appear to have a low engine oil level if the proper pr

118000 ELECTRICAL SYSTEM:SOFTWARE

Some 2016-2018 Edge vehicles may exhibit an intermittently inoperative turn signal tick-tock sound from the instrument panel cluster (IPC) when the turn signal is active. This may be due to the software in the IPC. To correct the condition,

350000 EQUIPMENT

356000 EQUIPMENT ADAPTIVE/MOBILITY

2015-2018 Edge, 2016-2018 MKX vehicles equipped with active front steering (AFS) may require additional service when replacing the driver airbag using certain part numbers only and/or if replacing the restraints control module (RCM). In add

350000 EQUIPMENT

140000 AIR BAGS

356000 EQUIPMENT ADAPTIVE/MOBILITY

When installing a replacement short block in 2015-2017 vehicles equipped with a 2.7L or 3.0L EcoBoost engine, the engine must be converted to use a belt driven oil pump with the following parts: left exhaust camshaft JT4Z-6250-B, left inta

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

356000 EQUIPMENT ADAPTIVE/MOBILITY

Some 2015-2020 F-150/Mustang, 2016-2020 Edge, 2016-2018 MKX and 2019-2020 Nautilus vehicles built on or before 18-Jan-2020 may exhibit a mirror click and/or ratcheting noise when using memory functions or easy entry/exit function. This may

118410 ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SOFTWARE

060000 ENGINE AND ENGINE COOLING

Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare fo

110000 ELECTRICAL SYSTEM

Some 2015-2020 Edge, 2016-2018 MKX, and 2019-2020 Nautilus vehicles may exhibit the parking lamps stay on and/or the trailer lights flicker with vehicle turned off when a trailer is connected to the vehicle. This may be due to the software

350000 EQUIPMENT

This article supersedes TSB 19-2236 to update the parts list. Some 2015-2018 Edge vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise. This may be more noticeable at idle. This may be due to a flexplate crack around the

100000 POWER TRAIN

060000 ENGINE AND ENGINE COOLING

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Some 2015-2020 F-150, 2016-2018 MKX, 2019-2020 Nautilus, 2015-2020 Edge, 2017-2019 Fusion, 2017-2020 MKZ And 2017-2020 Continental vehicles equipped with a 2.7L/3.0L EcoBoost engine may appear to have a low engine oil level if the proper pr

350000 EQUIPMENT

118000 ELECTRICAL SYSTEM:SOFTWARE

Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-201

160000 STRUCTURE

This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint wi

060000 ENGINE AND ENGINE COOLING

Some 2015-2020 F150/Edge/Fusion, 2016-2018 MKX, 2019-2020 Nautilus, and 2017-2020 Continental vehicles equipped with 2.7L EcoBoost engines may exhibit an illuminated malfunction indicator lamp (MIL) and/or Engine Coolant Over Temperature wa

350000 EQUIPMENT

Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple

110000 ELECTRICAL SYSTEM

220000 SEATS

Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may

161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

110000 ELECTRICAL SYSTEM

Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered "deep sleep mode". This mode is enabled due to the vehicle not being started for 14 consecutive days or battery vol

980000 UNKNOWN OR OTHER

SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing t

060000 ENGINE AND ENGINE COOLING

350000 EQUIPMENT

Some 2017-2018 Edge vehicles may exhibit poor sound quality and/or a low frequency bass noise from all speakers. This may be due to software level FT4T-14C656-AE in the digital signal processing (DSP) module. To correct the condition, repro

110000 ELECTRICAL SYSTEM

Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the

060000 ENGINE AND ENGINE COOLING

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided

060000 ENGINE AND ENGINE COOLING

Some 2016-2017 Edge/MKX, 2017 Continental/Fusion/MKZ vehicles equipped with a 2.7L or 3.0L EcoBoost engine and built on 1-Apr-2016 and through 1-Jan-2017 may exhibit white or blue smoke from the exhaust, rough idle in neutral or park at nor

132000 VISIBILITY:GLASS, SIDE/REAR

Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid

130000 VISIBILITY

100000 POWER TRAIN

Some 2015-2018 Edge vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise. This may be more noticeable at idle. This may be due to a flexplate crack around the crankshaft. To correct the condition, follow the Service Proc

103700 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA a

110000 ELECTRICAL SYSTEM

Some 2015-2019 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the appropriate Ford diagnostic scan tool may displ

136000 VISIBILITY:WINDSHIELD WIPER/WASHER

Some 2015-2019 Edge vehicles build on or before 5-Nov-2018 may exhibit snow and/or ice accumulation below the wiper blade park position, causing the wipers to have intermittent operational issues. If normal diagnostics do not result in a ro

130000 VISIBILITY

060000 ENGINE AND ENGINE COOLING

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NHTSA Safety Investigations, FORD EDGE

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2015

Loss of braking caused by rear brake hose failure

On October 3, 2024, NHTSA’s Office of Defects Investigation (ODI) opened this Preliminary Evaluation to investigate instances of rear brake hose ruptures causing a sudden and unexpected loss of braking in model year (MY) 2015-2017 Ford Edge vehicles manufactured by Ford Motor Company. The complain... ts allege that, without warning, the vehicle lost its ability to brake causing an unanticipated increase in the vehicle’s stopping distance. The complaints also allege that, prior to the rear brake hose rupture event, the vehicle had been serviced under recall 20V-469. Recall 20V469 involved MY 2015-2018 Ford Edge and MY 2016-2018 Lincoln MKX vehicles which may experience front brake hose ruptures causing increased brake pedal travel and a reduction in the rate of deceleration. Ford identified the cause of this safety defect as a consistent localized failure of the internal reinforcement braid of the brake hose due to cyclic fatigue via tensile/bending and torsional inputs during suspension and steering articulations. Ford also identified that only 88% of suspension articulation was utilized on the front brake hose test rig during life cycle testing. These findings, along with ODI’s identification of an emerging trend involving rear brake hose ruptures, prompted the opening of this investigation. ODI identified 64 Vehicle Owners Questionnaires related to this investigation, 2 involving a crash. These consumers were interviewed and reported experiencing sudden loss of braking ability while traveling at low and highway speeds without any prior warning such as a “low brake fluid” warning indicator. Consumers reported that, as they tried to stop their vehicle, the brake pedal traveling to the floorboard and the vehicle required more stopping distance than anticipated or considered normal. Consumers also observed brake fluid present on the rear tires and roadway near the rear tires immediately after the incident. Some consumers provided photographs of the rear brake hose ruptures which depicted a similar rupture pattern and location (near the crimp on the dynamic section of the brake hose). 1 photograph showed an installation alignment mark pulled out near the crimp suggesting exposure to unanticipated tensile forces pulling the hose away from the crimp. During this investigation, Ford responded to Information Request Letters detailing information such as warranty claim data, brake hose specifications and engineering drawings, production part changes logs, and Ford’s assessments of potential root cause. Ford reported that the front and rear brake jounce hoses equipped on the subject vehicle population utilized the same construction and material. Therefore, Ford’s analysis consisted of a comparison between the front and rear hoses demonstrating that the rear hose bend radii in full jounce and full rebound were larger than the front hose. Ford also described that the two hoses are exposed to different loading environments as the rear brake hose is exposed to suspension inputs only, while the front hose is exposed to both suspension and steering inputs; thus, the rear hose is subjected to lower tension and fatigue loads. However, it is important to point out that larger bend radii alone do not necessarily mean a brake hose can withstand the dynamic loading requirements of a brake hose (as discussed earlier, the defect identified in the front brake hoses were attributed to the hose material). Rear brake hose failures were identified through exemplar vehicle and parts inspections conducted by NHTSA’s Vehicle Research and Testing Center. Ford stated that its investigation did not identify any specific or common root cause for this safety defect, and that brake hoses can fail for many reasons including contact with road debris, improper vehicle servicing, and fatigue, as well as vehicle age and miles in service. Based on its assessment of failure rates and warranty claims, Ford concluded that the rear brake hose ruptures did not present an unreasonable risk to motor vehicle safety because consumers would experience a progressive leak accompanied by a red brake warning indicator within the instrument panel and would not experience a total loss of braking due to the diagonally split brake system. Note that these assessments are contrary to the consumer experiences described above. As previously described, consumers described a sudden, unexpected loss of braking ability with no prior warning in their instrument cluster (not a progressive leak) and an increase in anticipated vehicle stopping distance (presenting an unreasonable risk to motor vehicle safety). ODI conveyed these perspectives and investigative findings to Ford during a technical discussion on July 23, 2025. On August 22, 2025, Ford submittedrecall 25V-544 which included MY 2015-2018 Ford Edge and MY 2016-2018 Lincoln MKX vehicles, for a total recall population of 499,129 vehicles. As described in the Part 573, in September 2024, Ford concluded that this concern did not present an unreasonable risk to motor vehicle safety and closed its investigation into allegations involving rear brake jounce hose ruptures within this vehicle population. Ford reopened this investigation in July 2025 following the technical discussion with ODI referenced above. Ford identified the safety defect as a rupture of the rear brake jounce hose resulting in an increase in pedal travel and increase in vehicle stopping distance elevating the risk of a crash. To date, Ford has not fully determined the root cause of this safety defect and is currently working to develop a remedy program. In view of the recall action taken by Ford, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identiﬁcation Number document, go to NHTSA.gov.Read more

RQ, Open , Model Year: 2020

Rearview Camera FMVSS 111 Noncompliance

On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus ... Read more

PE, Closed , Model Year: 2011

Door Ajar Warning Light Always On

The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the ligh... t is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.Read more

PE, Closed , Model Year: 2014

Wheel Separation

On November 29, 2014, ODI received a complaint reporting the complete separation of an original equipment 22-inch alloy wheel rim mounted on the right front position of a model year 2014 Ford Edge vehicle (VOQ 10661278).The driver indicated that the right-front corner of the vehicle suddenly dropped... Read more

PE, Closed , Model Year: 2007

FRONT SUSPENSION LOWER BALL JOINT

ON JULY 13, 2009, THE OFFICE OF DEFECTS INVESTIGATIONS (ODI) OPENED PRELIMINARY EVALUATION PE09-031 TO INVESTIGATE ALLEGATIONS OF FRONT LOWER BALL JOINT SEPARATION IN MODEL YEAR (MY) 2007 AND 2008 FORD EDGE AND LINCOLN MKX VEHICLES.THE INVESTIGATION WAS BASED ON THREE OWNER COMPLAINTS ALLEGING THAT ... THE FRONT LOWER BALL JOINT SEPARATED AND CAUSED THE FRONT SUSPENSION TO COLLAPSE WHILE DRIVING.ODI ALSO IDENTIFIED INFORMATION RELATED TO THE ALLEGED DEFECT IN EARLY WARNING DATA SUBMITTED BY FORD.PRELIMINARY ANALYSIS INDICATED THAT THE FAILURES WERE RELATED TO THE PINCH BOLT USED TO SECURE THE FRONT LOWER BALL JOINT STUD TO THE STEERING KNUCKLE.ONE COMPLAINT ALLEGED THAT A CRASH OCCURRED WHICH RESULTED IN A MINOR INJURY.HOWEVER, NO ADDITIONAL INFORMATION COULD BE OBTAINED TO SUPPORT THIS CLAIM.INFORMATION PROVIDED BY FORD IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER FOR PE09-031 INDICATE THAT IN EARLY MY 2007 PRODUCTION THERE WERE SOME ISSUES WITH THE FRONT LOWER CONTROL ARM BALL JOINT ASSEMBLY PROCESS.THE PINCH BOLTS USED WERE HAND STARTED AND HAD THE POTENTIAL TO CROSS THREAD AND NOT ACHIEVE PROPER CLAMP LOAD, POTENTIALLY RESULTING IN A LOOSE JOINT.IN NOVEMBER 2007, CHANGES WERE IMPLEMENTED TO CHASE AND CLEAN THE FIRST SIX THREADS OF THE BOLT TO PROVIDE EASIER HAND STARTING OF THE NUT AND ENSURE GOOD THREAD ENGAGEMENT BEFORE TIGHTENING. FORD ALSO IDENTIFIED ONGOING CONCERNS WITH THE POWER TRANSMISSION UNIT (PTU) SEALS AND FRONT SUSPENSION HYDRO-BUSHINGS ON THE SUBJECT VEHICLES, WHICH BOTH REQUIRE DISASSEMBLY OF THE FRONT LOWER BALL JOINT TO REPAIR.IF THE BALL JOINT IS NOT PROPERLY REASSEMBLED FOLLOWING SUCH SERVICE, THE JOINT MAY SEPARATE IN LATER SERVICE.FORD HAS PROVIDED ADDITIONAL INSTRUCTIONS AND NEW PINCH BOLTS TO THE PTU REPAIR KIT TO IMPROVE THE JOINT REASSEMBLY PROCESS. ODI'S ANALYSIS OF FAILURE DATA IDENTIFIED 31 INCIDENTS OF JOINT SEPARATION (WITH 12 SPECIFICALLY STATING THAT THEY OCCURRED WHILE DRIVING).REPAIR RECORDS FOR THESE 31 VEHICLES SHOWS THAT 28 INVOLVE SEPARATION OF THE JOINT ON THE PASSENGER (RIGHT) SIDE, WHICH IS THE SIDE THAT MUST BE DISASSEMBLED FOR PTU SERVICE.TWENTY-THREE OF THESE WERE FOUND TO HAVE BEEN PREVIOUSLY DISASSEMBLED FOR CONTROL ARM BUSHING SERVICE, PTU SERVICE OR OTHER TRANSMISSION REPAIR. THE EIGHT CLAIMS THAT DID NOT INVOLVE PRIOR SERVICE REPAIRS REQUIRING JOINT DISASSEMBLY ALL OCCURRED VERY EARLY IN VEHICLE LIFE, INDICATING THAT IT IS UNLIKELY THAT ANY JOINTS MANUFACTURED WITH LOOSE PINCH BOLTS ARE STILL IN SERVICE.ALL OF THESE JOINTS FAILED WITHIN 6 MONTHS IN SERVICE AND 10,000 MILES (THE MAXIMUM FAILURE MILEAGE IS 8,097 MILES).THERE HAVEN'T BEEN ANY SUCH FAILURES (I.E., NOT INVOLVING PRIOR SERVICE/DISASSEMBLY) SINCE DECEMBER 2008.THE RATE FOR INCIDENTS THAT DID NOT OCCUR FOLLOWING SERVICE AND, THUS, MAY BE RELATED TO THE MANUFACTURING PROCESS ISSUES IDENTIFIED BY FORD IS VERY LOW (2.5 PER 100,000 VEHICLES) AND THESE INCIDENTS OCCURRED VERY EARLY IN THE LIFE OF THE VEHICLES AND ARE NOT SHOWING A CONTINUING FAILURE TREND.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.Read more

FORD EDGE - All Years Overview

Complete safety history for the FORD EDGE across all model years (2007, 2024).

92 Total Recalls

17,832 Total Complaints

5 Investigations

486 Reported Crashes

177 Reported Fires

4 Reported Deaths

FORD EDGE - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2024	2	49	View
2023	4	28	View
2022	5	155	View
2021	7	132	View
2020	4	406	View
2019	3	900	View
2018	7	949	View
2017 (current)	8	1,605
2016	7	1,090	View
2015	7	962	View
2014	3	515	View
2013	2	3,235	View
2012	3	1,474	View
2011	3	2,538	View
2010	7	777	View
2009	7	307	View
2008	7	1,465	View
2007	6	1,240	View
2004	0	5	View

Other FORD Models

Model	Recalls	Complaints
MUSTANG	1,104	11,600	View
RANGER	928	10,371	View
F-350 SD	776	2,363	View
F-150	692	46,142	View
F-450 SD	692	624	View
F-250 SD	638	3,635	View
EXPLORER	624	42,549	View
F-550 SD	578	603	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2017 FORD EDGE

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2017 FORD EDGE

Safety Technology

Technical Service Bulletins, 2017 FORD EDGE

Most Affected Components

NHTSA Safety Investigations, FORD EDGE

FORD EDGE - All Years Overview

FORD EDGE - Year by Year

Other FORD Models