2013 FORD EDGE Recalls, Complaints & Safety

1. My safety system/camera system is no longer working properly. The screen displays either a black/blank screen, an inverted (upside down) image, or an image that appears to be zoomed in to a very small viewing area. The alerts (beeping) does not function consistently when backing up. The horn does not always work. At times the entire electrical display including the sound system will reset without prompting. The back door hatch will actively close even when there is something in the opening. 2. Safety is at risk because the video system is in place as a secondary alert system to prevent accident or injury. The horn is a necessary item. If the electrical system should reset during operation this could cause an accident. The rear hatch could cause injury if it does close. 3. These issues have been witnessed by other people, but not in a dealership or service center because these places charge outrageous fees. 4. No inspection done by manufacturer/police/insurance. At time of state regulated inspection all aspects pertinent to that were functional 5. These issues began over a year ago with camera malfunction, the other issues have become present throughout that time.

Starting about a year and a half ago, my backup camera would either say “camera is unavailable, contact dealership” or be upside down or some sort of distorted image. Sometimes the camera works. It poses a risk to me and others.sometimes the camera will cut out and go black after I have started backing up with it. No other warning lights have come on. Other ford edges have been recalled for the same issue but not the 2013.

Breaks went out on car.started out only when I hit a bump I’d loose them… turn car off and pump them back… now they are just gone! Replaced pads rotors calipers, now changing master cylinder.. from what I’ve read that won’t help but have to try! They should really put a recall out for this!

The contact owns a 2013 Ford Edge. The contact stated that while reversing, the camera was inoperable. The contact referenced NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the VIN was not included in the recall. The vehicle was driven to a dealer. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 141,000.

My backup camera continues to not work sometimes it shows upside down or black screen and says I need to contact the dealership. When I contact the place that I got it from it says it's not covered under their warranty in the contact Ford. When I contact Ford they said there was some rear backup camera thing going on and that the recall had not been issued yet?

I have several different things going on. First of all my rear turn signals do not work, nor do my rear hazard lights. I've taken it to a mechanic who has extensively looked at this and has determined that it's the body control modular and is suggested replacement. I have been waiting for several months for this part to come in but he keeps telling me it's on back order. Also, my radiator fan/assembly went bad and had to be replaced. Upon the mechanic installing the new fan assembly, I had numerous fuses blown and that is when my blinker and hazard light issue started. This is a major safety concern as signaling the direction that you're turning is very important to other drivers. Additionally, it is against the law not to use signals. I'm constantly in fear that someone is going to rear in me because of my inability to signal when switching lanes and or turning. Additionally, my back up camera stopped working shows a black screen with a notice to contact the dealer. Another issue I have is that my door ajar light is illuminated all the time. I often feel unsafe and fear that the door may just come open at any time, I am unable to lock my doors with the internal lock , which means my doors are left unlocked while I'm in the vehicle. Also, the interior lights stay on for awhile when car turned off, thus putting more strain on the battery, which I've just replaced. Plus, the dome light will not go off until you accelerated to about 20 mph, however, when putting the car in reverse there's no way to get the lights to turn off in this causes visibility issues at night. That in conjunction with my backup camera not working makes it a very dangerous situation when going in reverse. I also detect the odor of gasoline which lingers in my vehicle for some time after getting fuel. I'm scared that there's a leak and if so the potential of a fire is very concerning. And I've noticed that my gas mileage is not really good and I'm not sure if that's related.

The airbags did not deploy when the car was in a front and rear end collision on 2/12/26. Injuries occurred. No one has confirmed the problem. The car was taken to a Collison center to be evaluated but am uncertain if that part has been evaluated. There were not symptoms of failure beforehand.

Crash 1 injured

The brake booster went out first, replaced the brake booster and master cylinder, 2 calipers, brake pads, and rotors. The next option was to replace the brake lines. The problem was not solved; the calipers still locked up.

I have a 2013 FORD Edge that the ABS module has gone out deeming the vehicle unsafe to drive. We have spoken to several FORD dealership team members and have all stated that the part should be recalled and the part is unavailable until sometime next year or later. We were told by FORD customer service, that in order to escalate the issue, then we needed to take to a dealership. We dropped the car off and never heard back from anyone and finally after many attempts to contact the dealership, I was finally able to get a team member on the line. They then tell us until we pay the diagnostic fees, they can't do anything. We were never told that from the start of the initial call and are back to square one. The car has no anti-lock brakes and is deemed unsafe to drive, please assist in anyway possible.

The ABS Control Module failed in my 2013 Ford Edge. I no longer have anti-lock brakes and my wife does not feel safe driving the car. I talked to a number of different Ford Dealerships and every service technician I talked to told me they don't know how this issue is not a recall as it is happening so often that the part is back ordered by a year. I had the problem confirmed by in independent service center and was informed to bring to a Ford Dealership. The vehicle is now at a Ford Dealership awaiting diagnosis but they all said they know what the problem is and they can't get the part. There are multiple warning lamps going off when you start the vehicle. ABS warning lamp, service advancetrac lights and brake warning lamps. This issue just popped up and we brought to an independent service center to get fixed and they were aware of this issue and told me that you can't get the part and to contact Ford. They also told us that if you push the brakes too hard it could cause them to lock up which is a huge safety concern and now my wife will not drive the vehicle and I can not sell it to anyone like that so we are stuck. Please help.

This is on a 2013 Ford Edge with Adaptive Cruise Control. The brakes failed and went completely to the floor, putting the driver/passengers at danger along with other vehicles in the vicinity. The ABS control module with HCU is the part that failed. Ford part # CT4Z-2C405-A. Per the dealership and per Ford, this part is now obsolete and unavailable, which means the vehicle is currently unsafe to drive and unusable. Ford does not have any plan at the moment to correct this issue.

The brake booster had a recall but it should have never just have been the booster. The brake system on this is dangerous. I had the booster replaced and the valve got stuck in the HCU and cause brakes to fail. This has been a common issue amongst people and yet this is not a recall. The dealership just quoted me $3200. That's absurd for an issue thats obviously a common huge problem for people

Soft brake pedal that goes to floor

Rear backup camera constantly displays an inverted (upside-down) image and the picture quality becomes unclear/blurry. This makes it difficult to judge distance and orientation when reversing and creates a safety risk when backing up.

Climate control system turns off automatically without driver input. This causes loss of heating or cooling while driving and requires repeated manual reactivation. Issue occurs randomly while driving and has happened multiple times. Restarting the vehicle does not consistently resolve the problem.

The vehicle’s touchscreen activates functions on its own without being touched (“ghost touch”). While driving, the screen intermittently selects menus, changes settings, and activates features without driver input. This causes distraction and requires the driver to look away from the road to correct unintended changes. The issue occurs unpredictably and repeatedly, while in motion and standing still, indicating a malfunction of the touchscreen or related electronic system and presents a safety concern due to driver distraction.

Driver door says Ajar even when shut, inside lights stay on. Fuel indicator says Ajar stays on. Backup camera shows upside down

While driving the car approaching a stop the brake pedal suddenly went almost all the way to the floor. Had to press the brake multiple times to come to a complete stop. It is unsafe when traveling in traffic and unable to slow down fast enough to stop the vehicle which can cause an accident. The vehicle has not been inspected. Contacted a mechanic and described the issue and stated this sound like a master cylinder issue and it is unsafe to drive. This issue did not present warning lights or message to indicate there was anything wrong. We have read many similar complaints online. We believe Ford should fix this issue.

While driving the car approaching a stop the brake pedal suddenly went almost all the way to the floor. It stayed that way for the next couple of days before going back to a fully functioning brake pedal. Months later it happened again this time without repairing itself. We took it to a local mechanic as well as the local Ford dealership twice. Their computer did not detect anything wrong and yet when the service rep tried the brakes they went clear to the floor! So we had them update the computer software in the car since we never had any warning lights about this issue. The local mechanic as well as the Ford dealership suspect it is the HCU unit within the ABS system. The problem is there are no replacement parts available to remedy the problem. We have read many similar complaints online. We believe Ford should fix this issue.

I purchased this vehicle used in August 2025 from the estate of a friend's relative. The records show it was meticulously maintained and no recall notices have been unaddressed. The prior owner used it infrequently and it still has just under 90k miles. There were no major engine issues when my local repair shop (over 12 years and 3 vehicles) inspected all systems, and the vehicle passed for PA state inspection and emissions. However, driving more, I noticed that the brakes would intermittently become "mushy" or "hard" and overall less responsive. I needed to use a lot of force to fully stop over a longer distance. There was also a hissing noise while braking and sometimes the cabin air fan would blast on suddenly. Then, while stopped at a red light and applying the brakes, the engine shut off and check engine light came on. My mechanic detected O2 sensor codes P2195/P2197 indicating "stuck lean." But nothing about the brake booster, and so we cleaned it up a bit and tried to get more of an understanding of the issue. Now I know that the compromised engine vacuum from the booster air leak is impacting the fuel/air balance. Extremely unsafe. This has now happened MANY times while I try to get a good diagnosis and help. It's scary, and makes city driving very challenging. On multiple occasions I feared I would hit other vehicles or would have to "creep" at a light to alleviate the airflow issues from braking. If I have to be at a light for more than a moment, I will put the car in park and foot off the brake. I'd rather risk being honked at or hit, than have the engine dying on me in traffic. When I was able to get to a dealership, I was informed that it was the brake booster. The first thing I found when looking up that part for the 2013 Ford Edge was the recall. The dealership says my VIN was not covered, but it seems more than coincidence that this is the exact problem, now confirmed by the dealership. The part is faulty, and should be replaced by OEM.

The backup camera rarely works. It either has a black screen, an upside-down image or the image has lines through it. This puts me, my passengers and pedestrians in danger while trying to reverse out of parking spaces. There is a recall for newer Ford Edges but not for a 2013 so Ford is aware of the issue. I also previously owned a different 2013 Ford Edge and it had the same problems.

The contact owns a 2013 Ford Edge. The contact stated that while reversing, the rear-view camera displayed an upside-down and fuzzy image. The vehicle was taken to an independent mechanic, where it was diagnosed with a failed rear-view camera system. The contact was informed that the rear-view camera system needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall; however, the VIN was not under recall. The contact owns another Ford vehicle that experienced a similar failure, and the vehicle was included in the recall. The contact was informed by the independent mechanic to wait for a recall notification for the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

I have been having issues with headlights on my vehicle for awhile. We have changed the bulbs several times to try to make it easier to see. The headlights barely light up the street in front of you and is very dangerous to drive like this. I looked up online and apparently I am not the only one that is complaining of the issue. This is extremely unsafe and I'm afraid to drive anywhere at night due to poor lighting. I see people changed bulbs and changed entire headlights costing $300.00 or more a light and the problem is still not resolved. I am very concerned for not only myself and my familie's safety, I am concerned for others safety too. Something needs to be corrected in these vehicles. It is an extremely important part of driving - being able to see in front of you. Please advise.

The contact owns a 2013 Ford Edge. The contact stated that while reversing, the rear-view camera displayed a blurry upside-down image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall which had a similar failure description; however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was unknown.

My backup camera continues to not work and says I need to contact the dealership. When I contact the place that I got it from it says it's not covered under their warranty in the contact Ford. When I contact Ford they said there was some rear backup camera thing going on and that the recall had not been issued yet? Also I've been having issues with it connecting to any kind of device, it will say connecting phone and load and load and load and never connect or the phone will be connected and say it's not connected so calls and stuff won't come through and when calls you come through it switches to aux and then you can't hear the person who's speaking which I find dangerous because then you have to touch your phone while driving. Another issue that I'm having is when I fill up my tank it is saying for example if I put $40 in and it's the same price it was the day before and I have to fill up my tank I would get different readings so sometimes I might get like 370 in other days I might get like 205 which makes it difficult to really gauge how much gas you have. Have had multiple times where I've had to completely reset the infotainment system because it does not work and you can't push any buttons on it including the buttons that are below that infotainment system that control tuning seeking and temperatures of the car and do you think that there's some electrical problems somewhere that could be causing all of these issues.

The contact owns a 2013 Ford Edge. The contact stated that while driving approximately 5 MPH and depressing the brake pedal while exiting a parking lot, the brake pedal went to the floorboard. The contact pumped the brake pedal to stop the vehicle. The contact stated there was no warning light illuminated. The vehicle was not taken to a local dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 130,000.

At stop light, went to make a right turn and sounded like loud thumping noise under car. Had to have it towed home to find out the transfer case failed locking up my wheels as I was making a right turn from us 231 onto broadway in crown point Indiana

The rear view camera image suddenly became inverted (upside down) and the guide lines normally displayed disappeared. This defect appears permanent. Due tot the camera malfunction it is easy to be disoriented and collide with object behind the vehicle. On several occasions I ran into parking lot dividers and planters.

The contact owns a 2013 Ford Edge. The contact stated while attempting to start the vehicle, the rearview camera displayed a blank screen and was glitching. A dealer was contacted. The vehicle taken to the dealer where it was diagnosed and determined that the rearview camera needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the VIN was not included in the recall. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was 108,000.

Rearview Camera display is upside down.

The rear view camera displays either a blank, distorted, or upside down image. This issue is identical to the recall notice 25V572, for a 2016 Ford Edge, which we also own. My son received his drivers license three months ago. While he realizes he must turn and look, the back up camera is an invaluable tool to prevent backing accidents. We have shown a dealer previously and were quoted a price that is too expensive for us to repair. The camera system was looked at by a service advisor. Ironically, the advisor remarked that this is a common issue with 2013 Edges. There is a caution triangle that periodically appears that reads back up camera is disabled, or something to that effect.

Dash is saying rearview camera is unavailable please contact the dealership

The driver side passenger "door ajar" sensor stays on constantly and is unsafe because we aren't sure if the door is truly open or not? We are scared to have passengers sit on that side of the vehicle for fear of the door flying open and causing injury by falling out or other injury because the sensor does not tell us accurately as to whether the door is truly closed all the way or not. It also drains the battery over time due to constantly being on. This problem has been going on for 2 years. We had it looked at by a mechanic. We were told they can replace the sensor, but it would likely go out again because this is a manufacturer defect, and a well known problem for Ford Edges as well as other Ford models, but they refuse to issue a recall. This is EXTREMELY UNSAFE. The other safety concern I have is the need for a recall on our VIN SPECIFIC rear view camera. The screen went blank and then, when it came back on, the image is flipped upside down and has vertical lines across the screen making it extremely difficult to see. This is a crucial component to safety. This happened approximately 1 year ago. This is EXTREMELY UNSAFE as we can back over and KILL someone if we don't go super slow and intensely observe the camera while in reverse. This is even more dangerous in poorly lit places. There were no warnings or sensors indicating a problem with the camera. It just went blank and then PERMANENTLY flipped the image upside down.

The backup camera is sometimes upside down, flashes, or won't come on at all. Various things other than functioning properly. I've completed the Sync update and that didn't resolve the issue. This started happening around the same time newer Ford models were showing the exact same issues.

The rear back up camera image is inverted. I see that the 2015-2018s were recalled but this is also happening with the 2013s

Was going 70 mph (speed limit) and hit a deer, car was totaled. Upon impact my seatbelt locked up and I smelled smoke, but the airbags didn't actually deploy. No warning signs or prior issues known.

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