2012 FORD EDGE
3 recalls, 1,474 complaints - 107 TSBs - 4/5 safety rating
14V393000 Jul 2, 2014
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
Defect Description
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehi... Read more
Consequence
If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in... Read more
Remedy
Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners ma... Read more
14V002000 Jan 6, 2014
FUEL SYSTEM, GASOLINE
Defect Description
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pu... Read more
Consequence
A fuel leak in the presence of an ignition source may result in a fire.
Remedy
Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. ... Read more
12V438000 Sep 7, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Defect Description
Ford is recalling certain 2012 Edge vehicles manufactured from September 2, 2010, through October 31, 2011, equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a comb... Read more
Consequence
A fuel leak in the presence of an ignition source may result in a fire.
Remedy
Ford will notify owners, and dealers will repair the vehicles free of charge. The safety recall began on September 27, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Complaint Statistics
1,474 total complaints
42 crashes 5 fires 23 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 459 |
| SERVICE BRAKES | 218 |
| UNKNOWN OR OTHER | 180 |
| STRUCTURE:BODY | 104 |
| EXTERIOR LIGHTING | 85 |
| ENGINE | 64 |
| STRUCTURE:BODY:DOOR | 56 |
| POWER TRAIN | 49 |
| FUEL/PROPULSION SYSTEM | 35 |
| ELECTRONIC STABILITY CONTROL (ESC) | 29 |
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Jun 5, 2026
Incident date: Jan 3, 2024
On Multiple occasions, the vehicle has spun out of control as though it's reacting to something that is not present. On May 10, 2026, headed north on the highway the car again lost control first veering right and then left into the highway median where it collided, spun out and hit again. I had in... Read more
1 injured
UNKNOWN OR OTHER
May 22, 2026
Incident date: May 14, 2026
Vehicle serpentine belt is faulty and has required multiple replacements. The belt has cause multiple close calls with traffic accidents
ENGINE
May 15, 2026
Incident date: May 7, 2026
Early fuel pump failure at 55k miles. Coolant is now leaking and the fuel pump and vac system need replacement.
STEERING
Mar 24, 2026
Incident date: Oct 1, 2025
The contact owns a 2017 Land Rover Range Rover Sport. The contact stated that while driving at various speeds, the front suspension made abnormal knocking sounds. The vehicle was taken to the dealer, where the contact was advised that there was no earlier availability. The vehicle was taken to Europ... Read more
ELECTRICAL SYSTEM
Mar 23, 2026
Incident date: Mar 23, 2026
TIPM. Faulty Module, causing ignition/run power loss while driving.
BACK OVER PREVENTION
Mar 11, 2026
Incident date: Dec 15, 2025
The contact owns a 2015 Ford Escape. The contact stated that while attempting to reverse, the rearview camera became inoperable and the image appeared blank. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the remedy parts required to complete t... Read more
BACK OVER PREVENTION: WARNINGS
Mar 8, 2026
Incident date: Mar 8, 2026
Rear camera view is completely distorted when in use During times of rain, car wash or high humidity
FUEL/PROPULSION SYSTEM
Mar 2, 2026
Incident date: Feb 27, 2026
My 2021 Chevy Bolt keeps showing a battery or power-Propulsion warning light related to the high-voltage system. The warning keeps coming back even after multiple repairs. The first repair was on April 28, 2025, the second was on December 17, 2025, and it is scheduled again for another repair on Mar... Read more
SERVICE BRAKES
Dec 5, 2025
Incident date: May 20, 2025
At approximately 6,000 miles the vehicle started making clicking noises when making a left turn, which then progressed to clicking when making left and right handed turns. I took the vehicle to the dealership and they stated it is a manufacturer defect and there is no recall at this time. When backi... Read more
ELECTRICAL SYSTEM
Nov 17, 2025
Incident date: Nov 17, 2025
My vehicle has a recall for a an ABS control module which affects, the ABS system, traction control, and cruise control system. The cruise control system will randomly turn off when the vehicle is at highway speeds causing a momentary struggle to keep control of the vehicle. The driver information d... Read more
FORWARD COLLISION AVOIDANCE: WARNINGS
Oct 13, 2025
Incident date: Oct 11, 2025
I own a new 2025 Honda CR-V purchased from Honda of Concord (Hendrick Automotive Group, Concord, NC). At around 220 miles, the vehicle’s dashboard displayed major safety warnings: “Collision Mitigation Braking System Problem” and “Adaptive Cruise Control System Problem.” Soon after, a very... Read more
UNKNOWN OR OTHER
Sep 24, 2025
Incident date: Sep 21, 2025
When it rains and or I wash my car, going down the road after at about 35-50 with my sunroof vented or window cracked about an inch, the car makes an awful sound like im gurgling out of a straw. Just completed a buyback with a 24 trax 2rs and got a 25 2rs with the same sunroof issue. Engineers say i... Read more
BACK OVER PREVENTION
Sep 23, 2025
Incident date: Mar 15, 2023
The contact owns a 2013 Ford Edge. The contact stated that while attempting to start the vehicle, the contact became aware that the rearview camera displayed a blank screen or an upside-down image. An independent mechanic was contacted. The vehicle was not taken to a dealer or an independent mechani... Read more
UNKNOWN OR OTHER
Sep 16, 2025
Incident date: Sep 13, 2025
Without warning, my 2019 Honda CRV has repeatedly gone into limp mode, basically, immediately reducing speed to approximately 7 miles per hour. When this occurs, dash is lit up with numerous warning lights. My vehicle requires towing. This has occurred 4 times since May 20th, 2024. The reading has... Read more
POWER TRAIN
Sep 16, 2025
Incident date: Sep 13, 2025
I have a 2022 Mustang Mach-E GT and have now experienced two (2) High Voltage Battery Junction Box (HVJB) failures. First failure was in July 2023 when the vehicle had approximately 12,000 miles. I received the stop safely now message. Vehicle codes displayed via the Ford app showed a High Voltage... Read more
STEERING
Sep 9, 2025
Incident date: Jan 20, 2021
The contact’s employer owns a 2018 Chrysler Pacifica. The contact stated that while driving on several occasions at undisclosed speeds and making a turn, the steering wheel became stiff and required extra effort to return the steering wheel to the center. There were no warning lights or messages a... Read more
VEHICLE SPEED CONTROL
Sep 2, 2025
Incident date: Aug 1, 2025
While overtaking another vehicle on a 2-lane highway, the accelerator pedal broke and would not allow me to accelerate. Shortly after this, the vehicle I overtook had caught up, and I was forced to move back behind them in heavy traffic as there was also oncoming traffic. With no accelerator, I had ... Read more
LANE DEPARTURE: WARNING
Aug 18, 2025
Incident date: Jan 14, 2025
Multi purpose camera behind front mirror failed. Most safety systems will not work. Various warnings regarding system failure were noted on dash. Supposedly a bad battery installed and warranted by dealer caused this problem? Dealer covered the battery but charged $2100.00 to replace the camera!
LANE DEPARTURE: ASSIST
Aug 18, 2025
Incident date: Jan 14, 2025
Multi purpose camera behind front mirror failed. Most safety systems will not work. Various warnings regarding system failure were noted on dash. Supposedly a bad battery installed and warranted by dealer caused this problem? Dealer covered the battery but charged $2100.00 to replace the camera!
ENGINE
Aug 17, 2025
Incident date: Jan 14, 2025
Major safety Concern Faulty valve body and transmission dealership failed to disclose. Service manager drove vehicle with bent wheels. That is how the bent wheels were discovered. Not from inspection. Wheels evidently bent under dealership possession. 2020 Cadillac CT5 Vehicle financed at 12K Miles ... Read more
POWER TRAIN
Aug 17, 2025
Incident date: Jan 14, 2025
Major safety Concern Faulty valve body and transmission dealership failed to disclose. Service manager drove vehicle with bent wheels. That is how the bent wheels were discovered. Not from inspection. Wheels evidently bent under dealership possession. 2020 Cadillac CT5 Vehicle financed at 12K Miles ... Read more
STEERING
Aug 16, 2025
Incident date: Aug 15, 2025
I was driving my 2016 ram 1500 on the highway when my steering gave out due to a faulty electronic power steering rack. I lost control of the vehicle and it almost ended in an accident. I had my family in my vehicle. This is completely unacceptable. I talked to Chrysler about this issue and they sai... Read more
STEERING
Aug 14, 2025
Incident date: Aug 14, 2025
The wrap on the steering yoke is peeling, already had a steering yoke replacement 18 months ago under warranty, and this replacement steering yoke exibiting same peeling issue. Could be a safety grip issue as the yoke portion is more slippery at the peeled section. Tesla refuses to replace this faul... Read more
SERVICE BRAKES
Jun 11, 2025
Incident date: Jul 31, 2019
Toyota issued a recall with a limited time for Prius brake booster/actuator failures. This issue is known to present brake failures and necessarily place drivers, passengers, and pedestrians at risk in the case of such brake failures. Toyota made no effort to proactively remedy this problem and furt... Read more
Carry Handle, Shell, Base
Jun 11, 2025
Incident date: May 16, 2025
Even though I hear the click for it to lock when I rotate my child to forward facing it does not lock. It a safety concern considering my child has rotated after I heard the click of it being locked. Also, when carrying the car seat the back rest pops off.
ELECTRICAL SYSTEM
May 29, 2025
Incident date: May 29, 2025
Main instrument cluster panel goes completely black. Not able to see what gear vehicle is in, gas miles till empty. Digital speedometer is gone. If a safety warning pops up you cant see it. Started about a month ago and took it in for repair. Ford said it was a module and it was fixed for 2 w... Read more
AIR BAGS
May 2, 2025
Incident date: Apr 2, 2025
Dear NHTSA Vehicle Safety Team, I am writing to report a serious and unresolved safety issue regarding the passenger-side airbag recall on my 2020 Toyota [Model], VIN: [Your VIN]. This recall was issued on December 20, 2023, and as of today, Toyota has not provided a remedy or timeline for repair. ... Read more
ENGINE AND ENGINE COOLING
Apr 21, 2025
Incident date: Dec 15, 2024
The contact owns a 2015 Hyundai Sonata. The contact stated that while operating the vehicle, the check engine warning light illuminated, and the vehicle was shaking and vibrating abnormally. Additionally, the vehicle failed to accelerate above 40 MPH. The cause of the failure was not yet determined,... Read more
POWER TRAIN
Apr 17, 2025
Incident date: Jan 6, 2025
On April 8th 2025 our vehicle went into "limp mode" for the third time in 6 months. The previous incidents were part of an active recall and we're repaired by a does dealership. This time it is supposedly the failure of a fuel pump sensor causing the issue (per ford service diagnosis) which they say... Read more
SERVICE BRAKES
Mar 20, 2025
Incident date: Nov 12, 2024
I was driving down the road when I noticed my brakes were not working. I had to push a lot harder on the pedal to slow the car down luckily, I did not crash into the car in front of me. I pulled over to see numerous lights on the dash such as traction, abs, and brakes. I had the car towed to Toyota ... Read more
FUEL/PROPULSION SYSTEM
Mar 14, 2025
Incident date: Mar 14, 2025
Gasket headed
STEERING
Dec 13, 2024
Incident date: Sep 13, 2024
While driving I experienced the wheel becoming more stiff unexpectedly while turning even slightly it would randomly get harder to turn. A power steering warning came on saying to be careful and right after the car started shaking really bad. Stop the car checked tires tie rods sway bar other steeri... Read more
FUEL/PROPULSION SYSTEM
Nov 14, 2024
Incident date: May 1, 2024
As of this date: Started about a year ago, when Jeep was over 150,000 miles. When accelerating to turn or from a stop sign or light, vehicle would stall, mimicking the feeling the vehicle ran out of gas. This occurred about once a month. Working at home and not driving my vehicle as much its hard to... Read more
ELECTRICAL SYSTEM
Oct 7, 2024
Incident date: Oct 4, 2024
The contact owns a 2017 Nissan Versa Note. The contact stated that while attempting to start the vehicle, the ignition switch failed to start as needed and the vehicle failed to start. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the fai... Read more
BACK OVER PREVENTION
Sep 25, 2024
Incident date: Sep 19, 2024
The contact owns a 2022 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated... Read more
POWER TRAIN
Sep 16, 2024
Incident date: Sep 2, 2024
The transmission lost every gear but 1st, 2nd. I was driving it down the highway when it lost the gear putting myself, other motor vehicles, and pedestrians safety at risk. The transmissions are known to by others and gm to lose gears or blow and no recall has been issued to rectify the issues. the... Read more
ENGINE
Sep 1, 2024
Incident date: Jun 14, 2024
Coolant leaked into engine cylinder causing catastophic engine failure. My [XXX] daughter was driving down highway when car suddenly started shaking violently and engine light comes on. She managed to pull off without crashing. Had it towed to a Ford dealership. They diagnosed issue and replace... Read more
UNKNOWN OR OTHER
Aug 29, 2024
Incident date: Aug 6, 2024
High coolant temp warning lights spike for about 2-3 seconds and the car powers down but does regain power when the coolant temp light goes off. We have replaced the coolant sensor and flushed everything and replaced the pcm 2 times. Still the same problem. A safety issue as you lose power when... Read more
TIRES
Aug 14, 2024
Incident date: Aug 1, 2024
The contact owns a 1998 Dodge Ram 2500 equipped with Mastercraft Tires, Tire Line: Courser AXT, Tire Size:245/75/R16, DOT Number: [XXX] . The contact stated that while driving 65 MPH, the vehicle started shaking abnormally. The contact stated that the abnormal shaking worsened, and the contact pulle... Read more
1 injured
UNKNOWN OR OTHER
Jul 23, 2024
Incident date: Jul 8, 2024
Clogged or leaking A/C drain hose. This hose is responsible for draining condensation from the A/C evaporator, the condensation pools in large quantity on the passenger floorboard. This constitute a hazard for the electrical systems near it and a risk of corrosion not to mention potential toxic mol... Read more
ELECTRICAL SYSTEM
Jul 12, 2024
Incident date: Jun 26, 2024
Trailer brake system warning comes on an alarms tones begin. Distracted driving situation and faulting wiring issue. Has occurred on multiple occassions in addition to this time.
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Jun 19, 2024
Incident date: Jun 17, 2024
-Stabilizer leveling powered scissor jacks front and rear collapsed during first trip ever; at a level campsite (Lippert LCI brand) on brand new travel trailer. -Rear stabilizer failed the worst, with the metal arms deforming so much that the jack could not be retracted fully via power or manual wi... Read more
STEERING
Jun 19, 2024
Incident date: Jun 17, 2024
This vehicle is subject to recall 24V-052. I got a notice in March from Spartan RV Chassis about repair of a steering issue that causes the loss of power steering assist after close quarters maneuvering. This problem appeared after we got the notice and is worsening. Because this is a 25 ton RV, ... Read more
ENGINE
Jun 19, 2024
Incident date: Jun 17, 2024
There have now been at least three incidents where the accelerator is pressed and the vehicle does not respond for an extended period of time, then overreacts and launches the vehicle forward unpredictably. Most recently, leaving a parking lot, I pressed the accelerator gently as I normally would, ... Read more
SERVICE BRAKES
May 21, 2024
Incident date: Mar 10, 2024
When I step on the brakes it slows initially and then it feels like the brake just lets go of its grip and the car keeps going or even accelerates and you have to slam on the brake to get it to stop. The last time this happened, it resulted in a crash with my daughter in the car. Toyota is telling ... Read more
Crash
SUSPENSION
Apr 10, 2024
Incident date: Mar 25, 2024
The contact owns a 2012 Nissan Pathfinder. The contact stated that while the vehicle was parked, he noticed that the rear tires were abnormally damaged. The contact stated that upon further inspection, he noticed that the subframe was severely corroded and fractured. The dealer was notified of the f... Read more
LATCHES/LOCKS/LINKAGES
Apr 5, 2024
Incident date: Mar 5, 2024
The contact owns a 2022 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet availab... Read more
ENGINE
Mar 7, 2024
Incident date: Mar 5, 2024
The oil pump failed at 23,000 miles, then while traveling on [XXX] in New York, the engine failed at 48,000 miles. Fortunately we exited the freeway before a catastrophic failure could occur. The dealer was contacted and I was informed not to drive the vehicle, but to have it towed to the dealersh... Read more
UNKNOWN OR OTHER
Mar 7, 2024
Incident date: Mar 5, 2024
UNKNOWN
1 injured
ELECTRICAL SYSTEM
Jan 20, 2024
Incident date: Nov 26, 2023
My car started to slightly jerk when beginning to drive, the next day, while crossing a very busy road, it made a loud clunking noise and harsh jerking. This happened 3 times and then subsided. I took my car to be looked at and was told I needed a brand new transmission. I have 129,000 miles on my c... Read more
Showing 50 of 1,474 complaints.
NHTSA Safety Ratings, 2012 FORD EDGE
2012 Ford Edge SUV AWD
| Category | Rating |
|---|---|
| Overall Rating | 4 / 5 ★★★★☆ |
| Frontal Crash | 3 / 5 ★★★☆☆ |
| Frontal Crash, Driver | 3 / 5 ★★★☆☆ |
| Frontal Crash, Passenger | 3 / 5 ★★★☆☆ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash, Driver | 5 / 5 ★★★★★ |
| Side Crash, Passenger | 5 / 5 ★★★★★ |
| Rollover | 4 / 5 ★★★★☆ |
| Rollover Risk | 14.0% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Optional |
| Lane Departure Warning | No |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins, 2012 FORD EDGE
107 manufacturer communications from 65 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 14 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 7 |
| 160000 STRUCTURE | 7 |
| 060000 ENGINE (PWS) | 6 |
| 100000 POWER TRAIN | 5 |
| 110000 ELECTRICAL SYSTEM | 5 |
| 353000 EQUIPMENT:ELECTRICAL | 4 |
| 030000 BRAKES (PWS) | 4 |
SSM 52476
Apr 24, 2024
350000 EQUIPMENT
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during ini
13N02 S3
Feb 20, 2024
030000 SERVICE BRAKES, HYDRAULIC
Certain 2010-2014 Model Year Edge and MKX Vehicles - Extended Warranty Coverage on Brake Booster
13N02 S2
Nov 27, 2023
030000 SERVICE BRAKES, HYDRAULIC
Certain 2010-2014 Model Year Edge and MKX Vehicles - Extended Warranty Coverage on Brake Booster
SSM 51536
Apr 4, 2023
160000 STRUCTURE
For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification numbe
TSB 20-2233
Jul 13, 2020
160000 STRUCTURE
This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint wi
DOR-M3J3F-07
Jun 3, 2020
063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but part
DOR-M9J4S-07
Jun 3, 2020
063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but part
SSM 48858
May 29, 2020
110000 ELECTRICAL SYSTEM
Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems wil
19N09
Dec 12, 2019
160000 STRUCTURE
Customer Satisfaction Program 19N09 Certain 2011-2014 Model Year Edge and MKX and 2013-2014 Model Year Explorer, Flex, and MKT Vehicles Left Front Door Latch Extended Coverage
19N09
Dec 12, 2019
170000 LATCHES/LOCKS/LINKAGES
Customer Satisfaction Program 19N09 Certain 2011-2014 Model Year Edge and MKX and 2013-2014 Model Year Explorer, Flex, and MKT Vehicles Left Front Door Latch Extended Coverage
SSM 48130
Aug 9, 2019
130000 VISIBILITY
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid
SSM 48130
Aug 9, 2019
132000 VISIBILITY:GLASS, SIDE/REAR
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid
SSM 48123
Aug 7, 2019
110000 ELECTRICAL SYSTEM
For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA a
SSM 47976
May 10, 2019
100000 POWER TRAIN
On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/tran
SSM 47948
Apr 26, 2019
060000 ENGINE (PWS)
SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing an
TSB 19-2026
Feb 7, 2019
160000 STRUCTURE
Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Fo
TSB 19-2026
Feb 7, 2019
160000 STRUCTURE
Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Fo
TSB 19-2026
Feb 7, 2019
350000 EQUIPMENT
Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Fo
SSM 47662
Nov 14, 2018
061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts
SSM 47230
Apr 11, 2018
060000 ENGINE AND ENGINE COOLING
Some 2007-2016 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Police Interceptor Sedan/Explorer/Police Interceptor Utility vehicles equipped with AWD and built on or before 30-Jun-2016 may exhibit a propane or natural gas odor during idle or low speed dr
SSM 47230
Apr 11, 2018
350000 EQUIPMENT
Some 2007-2016 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Police Interceptor Sedan/Explorer/Police Interceptor Utility vehicles equipped with AWD and built on or before 30-Jun-2016 may exhibit a propane or natural gas odor during idle or low speed dr
SSM 47201
Mar 30, 2018
350000 EQUIPMENT
Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Linco
SSM 47080
Feb 14, 2018
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No re
TSB18-2013
Jan 18, 2018
162300 STRUCTURE:BODY:DOOR
Some 2011-2013 Edge/MKX, 2013 Flex/MKT vehicles built on or before 15-Jul-2013 and 2013-2014 Explorer vehicles built on or before 15-Aug-2013 may exhibit a door ajar lamp illuminated with all doors closed. This may be due to the door ajar s
TSB18-2013
Jan 18, 2018
160000 STRUCTURE
Some 2011-2013 Edge/MKX, 2013 Flex/MKT vehicles built on or before 15-Jul-2013 and 2013-2014 Explorer vehicles built on or before 15-Aug-2013 may exhibit a door ajar lamp illuminated with all doors closed. This may be due to the door ajar s
SSM 47009
Jan 10, 2018
353000 EQUIPMENT:ELECTRICAL
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a
SSM 47009
Jan 10, 2018
350000 EQUIPMENT
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a
SSM 47009
Jan 10, 2018
353000 EQUIPMENT:ELECTRICAL
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a
SSM 46412
Feb 27, 2017
105000 POWER TRAIN:DRIVELINE
SOME 2007-2016 EDGE/MKX/FLEX/MKT/MKZ/MKS/TAURUS/TAURUS POLICE/EXPLORER/EXPLORER POLICE EQUIPPED WITH ALL WHEEL DRIVE (AWD) AND BUILT ON OR BEFORE 30-JUN-2016 MAY EXHIBIT A TICKING AND/OR KNOCKING NOISE COMING FROM THE DRIVELINE AREA. TO IDE
SSM 46412
Feb 27, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
SOME 2007-2016 EDGE/MKX/FLEX/MKT/MKZ/MKS/TAURUS/TAURUS POLICE/EXPLORER/EXPLORER POLICE EQUIPPED WITH ALL WHEEL DRIVE (AWD) AND BUILT ON OR BEFORE 30-JUN-2016 MAY EXHIBIT A TICKING AND/OR KNOCKING NOISE COMING FROM THE DRIVELINE AREA. TO IDE
SSM 46295
Jan 10, 2017
060000 ENGINE (PWS)
TO HELP DIFFERENTIATE ENGINE OIL LEAKS FROM OTHER POSSIBLE SOURCES, A NEW WHITE-COLORED FLUORESCENT ENGINE OIL DYE IS AVAILABLE. WORKSHOP MANUAL (WSM), SECTION 303-00 HAS BEEN REVISED TO REFERENCE THE NEW WHITE-COLORED DYE. THE NEW WHITE FL
SSM 46132
Oct 17, 2016
030000 BRAKES (PWS)
SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE
SSM 46132
Oct 17, 2016
030000 BRAKES (PWS)
SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE
SSM 46102
Sep 30, 2016
150000 SEAT BELTS
Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatb
SSM 46102
Sep 30, 2016
151300 SEAT BELTS:FRONT:RETRACTOR
Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatb
16B23
Sep 29, 2016
180000 VEHICLE SPEED CONTROL
Certain 2011-2012 Model Year Edge and MKX Vehicles Equipped with 3.5L or 3.7L Engines, and 2011-2012 Model Year Mustang Vehicles Equipped with 3.7L Engines - Electronic Throttle Body Replacement
SSM 46085
Sep 21, 2016
060000 ENGINE AND ENGINE COOLING
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
061000 ENGINE AND ENGINE COOLING:ENGINE
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
061110 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
061320 ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
063110 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085
Sep 21, 2016
060000 ENGINE (PWS)
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM-45821
May 13, 2016
118000 ELECTRICAL SYSTEM:SOFTWARE
SIRI EYES FREE FUNCTIONAL ISSUES USING BLUETOOTH AND APPLE IOS 9.2 AND 9.2.1
16-0066
Apr 20, 2016
110000 ELECTRICAL SYSTEM
Some 2012-2016 vehicles equipped with a touchscreen navigation system and the language set to Arabic may exhibit a blank screen. This may be the result of the ribbon cables not being fully seated inside the front display interface module (F
TSB160066
Apr 20, 2016
350000 EQUIPMENT
Touchscreen navigation system - arabic language - blank screen
TSB160066
Apr 20, 2016
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Touchscreen navigation system - arabic language - blank screen
16-0043
Mar 15, 2016
100000 POWER TRAIN
6F35 TRANSMISSION - FLUID LEAK AT LEFT SIDE HALFSHAFT SEAL BUILT ON OR BEFORE 10/14/2013 ISSUE Some 2009-2014 Escape, 2009-2011 Mariner, 2010-2014 Fusion, 2010-2011 Milan, 2012-2014 Edge/Explorer, and 2013-2014 Taurus/MKT/MKZ vehicles b
Service
Mar 1, 2016
010000 STEERING
Online automotive service information system for March 2016
Service
Mar 1, 2016
110000 ELECTRICAL SYSTEM
Online automotive service information system for March 2016
Service
Mar 1, 2016
130000 VISIBILITY
Online automotive service information system for March 2016
Service
Mar 1, 2016
160000 STRUCTURE
Online automotive service information system for March 2016
Service
Mar 1, 2016
350000 EQUIPMENT
Online automotive service information system for March 2016
15-0156
Oct 20, 2015
350000 EQUIPMENT
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TSB150156
Oct 20, 2015
100000 POWER TRAIN
2.0 GTDI/2.3L - Front wheel drive - Bibration and/or grinding/banging/clicking noise
44863
Jul 1, 2015
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR SUNROO
15-0079
May 18, 2015
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
FORD 2009-2014 ESCAPE, 2010-2014 FUSION, 2012-2014 EDGE, EXPLORER, 2013-2014 TAURUS: LINCOLN 2013-2014 MKT,MKZ: MERCURY 2009- 2011 MARINER, 2010-2011 MILAN. SOME VEHICLES EQUIPPED WITH 6F35 AUTOMATIC TRANSMISSION MAY EXHIBIT A FLUID LEAK F
ASI-45132
May 1, 2015
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
LINCOLN/FORD: AN OVERHAUL TRANSMISSION MOTORCRAFT KIT, AVAILABLE FOR SOME VEHICLES, CONTAINS AN INCORRECT VALVE BODE SEPARATOR PLATE AND WOULD NEED TO DISCARD 7Z490 PART AND USE BT4Z-7Z490 TO PREVENT HARSH DOWNSHIFTS. MODEL 2010-12 EDGE,
TSDB-14-0201
Oct 28, 2014
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
FORD/LINCOLN: WHEN CLIMATE CONTROL SYSTEM IS IN RECIRCULATION MODE, AN EXHAUST ODOR, LIKE SULFUR, IS NOTICEABLE AFTER HILLY DRIVING CONDITIONS OR A HARD ACCELERATION. MODEL 2011-14 EDGE, 2011-15 MKX. *PE. UPDATE.06/11/15. *TA
CSP-13N02
Sep 30, 2014
030000 BRAKES (PWS)
FORD: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. UNDER DRIVING AND CERTAIN ENVIRONMENTAL CONDITIONS, A SMALL TEAR CAN DEVELOP IN THE DIAPHRAGM OF THE BRAKE BOOSTER AND A HISSING NOISE CAN BE HEARD WHEN DEPRESSING PEDAL AND EXPERIENCE A
TSB-14-0175
Sep 19, 2014
118000 ELECTRICAL SYSTEM:SOFTWARE
FORD/LINCOLN: THE AMBIENT LIGHTING ON LINCOLN (MYLINCOLN TOUCH) VEHICLES WILL DEFAULT TO WHITE AND ON FORD (MYFORD TOUCH) VEHICLES WILL DEFAULT TO ICE BLUE AFTER THE IGNITION SWITCH CYCLE. *PE
TSB-14-0175
Sep 19, 2014
120000 LIGHTING (PWS)
FORD/LINCOLN: THE AMBIENT LIGHTING ON LINCOLN (MYLINCOLN TOUCH) VEHICLES WILL DEFAULT TO WHITE AND ON FORD (MYFORD TOUCH) VEHICLES WILL DEFAULT TO ICE BLUE AFTER THE IGNITION SWITCH CYCLE. *PE
ASI-44707
Sep 1, 2014
100000 POWER TRAIN
FORD: AFTER POWERTRAIN CONTROL MODULE REPROGRAMMING, THE MALFUNCTION INDICATOR LAMP (MIL) IS ON WITH SEVERAL DIAGNOSTIC TROUBLE CODES (DTC) P06B8, P068A, P2610, IF KEY NOT LEFT FOR 30 SECONDS IN OFF POSITION FOLLOWING PROGRAMMING ON SOME M
ASI-44707
Sep 1, 2014
118000 ELECTRICAL SYSTEM:SOFTWARE
FORD: AFTER POWERTRAIN CONTROL MODULE REPROGRAMMING, THE MALFUNCTION INDICATOR LAMP (MIL) IS ON WITH SEVERAL DIAGNOSTIC TROUBLE CODES (DTC) P06B8, P068A, P2610, IF KEY NOT LEFT FOR 30 SECONDS IN OFF POSITION FOLLOWING PROGRAMMING ON SOME M
TSB-14-0154
Aug 25, 2014
110000 ELECTRICAL SYSTEM
LINCOLN/FORD: WHEN ALL DOORS, ON SOME VEHICLES, ARE CLOSED, LAMP ILLUMINATES DOOR IS AJAR. MODEL 2011-13 EDGE, EXPLORER, FLEX, MKX, MKT. *PE
ASI-44649
Jul 1, 2014
350000 EQUIPMENT
FORD: A JOB AID WAS DEVELOPED AND NOW AVAILABLE FOR THE PTU INTERNAL OR EXTERNAL FLUID LEAKAGE FOR ALL WHEEL DRIVE VEHICLES. *PE
ASI-44566
May 1, 2014
350000 EQUIPMENT
FORD/LINCOLN: THE SYNC BADGE NAME PLATE ON FRONT FLOOR CENTER CONSOLE, ON SOME VEHICLES, WILL BE LOOSE, OR FALLING OFF OR IS DELAMINATING. MODEL 2010-2014 EDGE, MKX. *PE
ASI-44564
May 1, 2014
030000 BRAKES (PWS)
FORD/LINCOLN: DUE TO CORROSION BUILDUP BETWEEN BRAKE PAD AND ANCHOR BRACKET, VEHICLE EXPERIENCE A REAR BRAKE DRAG CONDITION AND NEED TO BE CHECKED FOR DEBRIS AND/OR CORROSION. MODEL 2011-2014 EXPLORER, FLEX, TAURUS, EDGE, MKX, MKT, MKS.
TSB-14-0088
Apr 25, 2014
350000 EQUIPMENT
LINCOLN/FORD: THE ROOF PANEL OPENING HAS A HEADLINER THAT IS SAGGING. MODEL 2012-2014 EDGE, MKX. *PE
TSB-14-0083
Apr 24, 2014
162300 STRUCTURE:BODY:DOOR
LINCOLN/FORD: WHEN ALL THE DOORS ARE CLOSED, THE LAMP FOR DOOR AJAR, IS ILLUMINATED. MODEL 2011-2013 EDGE, FLEX, EXPLORER, MKX, MKT. *PE
TSB-14-0011
Jan 15, 2014
162300 STRUCTURE:BODY:DOOR
FORD/LINCOLN: WHEN ALL DOORS ARE CLOSED, THE DOOR AJAR LAMP WILL ILLUMINATE. MODEL 2011-2013 EDGE, EXPLORER, FLEX, MKX, MKT. *PE
TSB-14-0011
Jan 15, 2014
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
FORD/LINCOLN: WHEN ALL DOORS ARE CLOSED, THE DOOR AJAR LAMP WILL ILLUMINATE. MODEL 2011-2013 EDGE, EXPLORER, FLEX, MKX, MKT. *PE
ASI-44354
Jan 1, 2014
060000 ENGINE (PWS)
FORD/LINCOLN: AN ACCUMULATION OF OIL, IN LEFT HAND VALVE COVER BAFFLE, MIGRATING THROUGH FRESH AIR INTAKE OF POSITIVE CRANKCASE VENTILATION (PCV) SYSTEM, MAY HAVE ENGINE OIL IN INTAKE AIR SYSTEM COMPONENTS. MODEL 2011-2013 EDGE, EXPLORER
ASI-44308
Nov 1, 2013
015300 STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
FORD/LINCOLN: THE BANJO FITTING THAT IS ATTACHING PRESSURE HOSE TO STEERING GEAR IS EXPERIENCING A POWER STEERING FLUID LEAKAGE. MODEL 2008-2013 EDGE, MKX. *PE
ASI-44310
Nov 1, 2013
015100 STEERING:HYDRAULIC POWER ASSIST:PUMP
LINCOLN/FORD: WHEN STEERING IS FULLY TURNED TO EITHER RIGHT OR LEFT STOP POSITION, A SQUEALING HIGH PITCH NOISE IS HEARD COMING FROM STEERING PUMP AND NEEDS TO BE REPLACED. MODEL 2011-2013 EDGE, MKX. *PE
TSB160043
Oct 14, 2013
100000 POWER TRAIN
6F35 Transmission - Fluid leak at left side halfshaft seal - built on or before 10/14/2013
TSB-13-9-8
Sep 9, 2013
060000 ENGINE (PWS)
LINCOLN/FORD: DUE TO DIAGNOSTIC TROUBLE CODES (DTC) P0106, P0236, ENGINE ON SOME VEHICLES EXPERIENCE HESITATION, LOSS OF IDLE RPM, DIFFICULT IN STARTING, LACK OF POWER, RUNNING ROUGH AND CRANK NO START SITUATION. MODEL 2013-2014 TAURUS, E
ASI-44141
Aug 1, 2013
031000 SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
FORD: SOME VEHICLES WILL EXPERIENCE, FROM BRAKE BOOSTER, A GRUNTING NOISE DURING FIRST PORTION OF BRAKE PEDAL TRAVEL AND HIGH VACUUM CONDITIONS AFTER REPLACEMENT OF BRAKE BOOSTER. MODELS 2011-2014 EDGE, MKX. *PE
TSB-13-6-17
Jun 15, 2013
350000 EQUIPMENT
FORD:LINCOLN: ON SOME VEHICLES, THERE ARE VARIOUS RELATED CONCERNS ABOUT THE SYNC FEATURES, SUCH AS SYNC FEATURES INOPERATIVE, LACK OF OR SLOW RESPONSE TO PHONE AND VOICE BUTTON OPERATION. MODELS 2012-2013 FOCUS, E-SERIES, EDGE, EXPEDITIO
TSB-13-6-17
Jun 15, 2013
353000 EQUIPMENT:ELECTRICAL
FORD:LINCOLN: ON SOME VEHICLES, THERE ARE VARIOUS RELATED CONCERNS ABOUT THE SYNC FEATURES, SUCH AS SYNC FEATURES INOPERATIVE, LACK OF OR SLOW RESPONSE TO PHONE AND VOICE BUTTON OPERATION. MODELS 2012-2013 FOCUS, E-SERIES, EDGE, EXPEDITIO
TSB-13-6-17
Jun 15, 2013
356000 EQUIPMENT ADAPTIVE/MOBILITY
FORD:LINCOLN: ON SOME VEHICLES, THERE ARE VARIOUS RELATED CONCERNS ABOUT THE SYNC FEATURES, SUCH AS SYNC FEATURES INOPERATIVE, LACK OF OR SLOW RESPONSE TO PHONE AND VOICE BUTTON OPERATION. MODELS 2012-2013 FOCUS, E-SERIES, EDGE, EXPEDITIO
ASI-32251
Jun 1, 2013
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
FORD/LINCOLN: ON CERTAIN VEHICLES, THE INTELLIGENT ACCESS OR PUSH BUTTON START MAY HAVE AN INTERMITTENT IKT, SIMILAR SYMPTOMS AS DISCHARGED IKT BATTERY. MODELS 2012-2013 F-150, F SUPER DUTY, EXPEDITION, NAVIGATOR, FLEX, EDGE, EXPLORER, TA
ASI-32251
Jun 1, 2013
350000 EQUIPMENT
FORD/LINCOLN: ON CERTAIN VEHICLES, THE INTELLIGENT ACCESS OR PUSH BUTTON START MAY HAVE AN INTERMITTENT IKT, SIMILAR SYMPTOMS AS DISCHARGED IKT BATTERY. MODELS 2012-2013 F-150, F SUPER DUTY, EXPEDITION, NAVIGATOR, FLEX, EDGE, EXPLORER, TA
TSB-13-5-10
May 9, 2013
091110 FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:FILLING/CHARGING
FORD: ON SOME VEHICLES, THE FUEL GAUGE FAILS TO SHOW FULL OR THE FUEL TANK NOT ACCEPTING MORE THAN 49 LITERS (13 GALLONS) WHEN TANK IS EMPTY. MODEL 2012 EDGE. *PE
TSB-13-5-10
May 9, 2013
091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
FORD: ON SOME VEHICLES, THE FUEL GAUGE FAILS TO SHOW FULL OR THE FUEL TANK NOT ACCEPTING MORE THAN 49 LITERS (13 GALLONS) WHEN TANK IS EMPTY. MODEL 2012 EDGE. *PE
APU-11A01
May 2, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
LINCOLN/FORD: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. A SOFTWARE PROGRAM HAS BEEN PROVIDED TO IMPROVE RESPONSE TO TOUCH, SCREEN REFRESH RATES, OVERALL SYSTEM FUNCTIONALITY, AND VOICE RECOGNITION. *PE UPDATED 4/5/13. *PE
ASI-32211
May 1, 2013
063110 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
FORD: ON SOME VEHICLES, THE INTAKE AIR SYSTEM COMPONENTS MAY HAVE ENGINE OIL ACCUMULATION, IN LEFT HAND VALVE COVER BAFFLE MIGRATING THROUGH FRESH AIR INTAKE OF POSITIVE CRANKCASE VENTILATION (PCV) SYSTEM. MODELS 2011-2013 EDGE, EXPLORE
AS1-32241
May 1, 2013
350000 EQUIPMENT
FORD: ON VARIOUS VEHICLES WITH MY TOUCH,AFTER ANY APIM PROGRAMMING, REPLACEMENT OR DISCONNECT FROM FRONT DISPLAY INTERFACE MODULE (FDIM), TOUCHSCREEN CALIBRATION MUST BE PERFORMED. MODEL YEARS 2011-2013. NO MODELS LISTED.
AS1-32241
May 1, 2013
356000 EQUIPMENT ADAPTIVE/MOBILITY
FORD: ON VARIOUS VEHICLES WITH MY TOUCH,AFTER ANY APIM PROGRAMMING, REPLACEMENT OR DISCONNECT FROM FRONT DISPLAY INTERFACE MODULE (FDIM), TOUCHSCREEN CALIBRATION MUST BE PERFORMED. MODEL YEARS 2011-2013. NO MODELS LISTED.
Showing 100 of 107 bulletins.
NHTSA Safety Investigations, FORD EDGE
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE24027
Opened: Oct 3, 2024 , Closed: Oct 30, 2025
Loss of braking caused by rear brake hose failure
On October 3, 2024, NHTSA’s Office of Defects Investigation (ODI) opened this Preliminary Evaluation to investigate instances of rear brake hose ruptures causing a sudden and unexpected loss of braking in model year (MY) 2015-2017 Ford Edge vehicles manufactured by Ford Motor Company. The complain... Read more
RQ21002
Opened: Aug 3, 2021
Rearview Camera FMVSS 111 Noncompliance
On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus ... Read more
PE16012
Opened: Sep 28, 2016 , Closed: Mar 20, 2017
Door Ajar Warning Light Always On
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the ligh... Read more
PE15020
Opened: May 20, 2015 , Closed: Jan 4, 2016
Wheel Separation
On November 29, 2014, ODI received a complaint reporting the complete separation of an original equipment 22-inch alloy wheel rim mounted on the right front position of a model year 2014 Ford Edge vehicle (VOQ 10661278).The driver indicated that the right-front corner of the vehicle suddenly dropped... Read more
PE09031
Opened: Jul 13, 2009 , Closed: Nov 19, 2009
FRONT SUSPENSION LOWER BALL JOINT
ON JULY 13, 2009, THE OFFICE OF DEFECTS INVESTIGATIONS (ODI) OPENED PRELIMINARY EVALUATION PE09-031 TO INVESTIGATE ALLEGATIONS OF FRONT LOWER BALL JOINT SEPARATION IN MODEL YEAR (MY) 2007 AND 2008 FORD EDGE AND LINCOLN MKX VEHICLES.THE INVESTIGATION WAS BASED ON THREE OWNER COMPLAINTS ALLEGING THAT ... Read more
FORD EDGE - All Years Overview
Complete safety history for the FORD EDGE across all model years (2007, 2024).
92
Total Recalls
17,832
Total Complaints
5
Investigations
486
Reported Crashes
177
Reported Fires
4
Reported Deaths
FORD EDGE - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2024 | 2 | 49 | View |
| 2023 | 4 | 28 | View |
| 2022 | 5 | 155 | View |
| 2021 | 7 | 132 | View |
| 2020 | 4 | 406 | View |
| 2019 | 3 | 900 | View |
| 2018 | 7 | 949 | View |
| 2017 | 8 | 1,605 | View |
| 2016 | 7 | 1,090 | View |
| 2015 | 7 | 962 | View |
| 2014 | 3 | 515 | View |
| 2013 | 2 | 3,235 | View |
| 2012 (current) | 3 | 1,474 | |
| 2011 | 3 | 2,538 | View |
| 2010 | 7 | 777 | View |
| 2009 | 7 | 307 | View |
| 2008 | 7 | 1,465 | View |
| 2007 | 6 | 1,240 | View |
| 2004 | 0 | 5 | View |