2016 FORD EDGE

7 recalls, 1,090 complaints - 305 TSBs - 5/5 safety rating

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Defect Description

Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distort... Read more

Consequence

A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for... Read more

1,456,417 vehicles affected

Manufacturer: Ford Motor Company

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Defect Description

Ford Motor Company (Ford) is recalling certain 2016-2018 Lincoln MKX and 2015-2018 Edge vehicles. The rear brake jounce hose may rupture and leak brake fluid.

Consequence

A brake fluid leak can extend the distance required to stop the vehicle, increasing the risk of a crash.

Remedy

Dealers will inspect and replace the brake jounce hoses and adjust brake jounce hoses with no damage present, free of charge. Interim owner letters notifying owners of the safety risk were mailed September 8, 2025. Additional letters will be sent once the remedy is available, anticipated August 2026... Read more

499,129 vehicles affected

Manufacturer: Ford Motor Company

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Defect Description

Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Consequence

A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Remedy

Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notifica... Read more

2,925,968 vehicles affected

Manufacturer: Ford Motor Company

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Defect Description

Ford Motor Company (Ford) is recalling certain 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The front brake hoses may rupture prematurely.

Consequence

A ruptured front brake hose will cause a brake fluid leak, lengthening the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy

Ford will notify owners, and dealers will replace the front brake hoses with the new hoses that have a revised braid material, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S42.

488,594 vehicles affected

Manufacturer: Ford Motor Company

STEERING:ELECTRIC POWER ASSIST SYSTEM

Defect Description

Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Min... Read more

Consequence

If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.

Remedy

Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began O... Read more

116,160 vehicles affected

Manufacturer: Ford Motor Company

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Defect Description

Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Edge and Lincoln MKX vehicles and 2017 Lincoln Continental vehicles. In the event of a crash, the driver's frontal air bag may not fully inflate or the air bag cushion may detach from the air bag module. As such, these vehicles fail to... Read more

Consequence

During deployment, if the air bag does not fully inflate or the cushion detaches, there is an increased risk of injury in the event of a crash.

Remedy

Ford will notify owners, and dealers will replace the driver frontal air bag module, free of charge. The recall began June 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C02.

27,531 vehicles affected

Manufacturer: Ford Motor Company

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

Defect Description

Ford Motor Company (Ford) is recalling certain model year 2015-2016 Ford Edge vehicles manufactured February 9, 2015, to August 12, 2016. During dealer servicing, the affected vehicles may be have been updated with incorrect Antilock Brake System (ABS) and Electronic Stability Control (ESC) softwar... Read more

Consequence

If the operator is not warned of an ABS or ESC malfunction and the ESC loses engine torque control, there would be an increased risk of a crash.

Remedy

Ford will notify owners, and dealers will replace the ABS module, and update the service software, free of charge. The recall begin November 22, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C14.

53 vehicles affected

Manufacturer: Ford Motor Company

Complaint Statistics

1,090 total complaints 27 crashes 20 fires 31 injuries

Top Reported Components

Component	Complaints
ENGINE	200
STEERING	115
UNKNOWN OR OTHER	102
SERVICE BRAKES	94
POWER TRAIN	84
ELECTRICAL SYSTEM	80
STRUCTURE:BODY	38
AIR BAGS	33
VISIBILITY/WIPER	32
FUEL/PROPULSION SYSTEM	30

Incident date: Mar 10, 2026

The contact owns a 2016 Ford Edge. The contact received notification for NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to complete the recall repair was unavailable. A local dealer was contacted and confirmed that the part was unavailable. The contact stated that th... Read more

Incident date: Jul 7, 2026

The contact owns a 2016 Ford Edge. The contact received notification for NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to complete the recall repair was unavailable. The contact stated that while the brake pedal was depressed, the pedal felt spongy and extended to t... Read more

Incident date: Jul 3, 2026

A month or so ago my car had a rough idle and the mechanic couldn't figure out why. Then last week my car lost power on the interstate, during rush hour. I'm lucky I didn't cause an accident as the loss of power was so sudden and all the traffic around me. Somehow I was able to safely pull over on t... Read more

Incident date: Jul 3, 2026

Incident date: May 4, 2026

Coolant intrusion issue has occurred. Coolant reservoir drains rapidly and there is a strong coolant smell every time the car is driven. This is a common issue in the Ford 2.0l ecoboost that Ford has not officially adressed.

Incident date: Jul 2, 2025

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the brake pedal went to the floorboard while depressed. There was no warning ... Read more

Incident date: Jun 1, 2026

Coolant leaking into cylinder. Runs rough, check engine light on

Incident date: Jun 14, 2026

The engine did not want to go from a stop condition. I was pulling out if an intersection and the engine seemed to misfire. I almost got t-boned.

Incident date: Jun 11, 2026

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving on several occasions and depressing the brake pedal to stop the... Read more

Incident date: Jun 10, 2026

Check engine light on. Rough idle and start. Coolant intrusion in cylinders. Known Ford issue affecting engine. No recalls but Bulletin posted by Ford.

Incident date: May 31, 2026

The cluster system of the vehicle lit up every warning system which prevented the running vehicle from being able to be put into drive. Safety was put at risk because I'm afraid this will happen while driving. I've seen this same concern on many Kia owner forums who describe the same issue possi... Read more

Incident date: Apr 20, 2026

The contact owns a 2025 Ram 1500 Gignorn. The contact received notification of NHTSA Campaign Number: (example: 20V315000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The local dealer was/was not contacted. The contact stated that the manufacturer had ex... Read more

Incident date: Sep 17, 2025

The contact owns a 2015 Ford F-150. The contact stated that while driving, the unexpectedly shifted from sixth to second gear. The wrench warning indicator illuminated after the incident occurred. The vehicle was pulled over to the side while malfunctioning and then the vehicle was able to drive ... Read more

Incident date: Aug 1, 2025

The contact owns a 2013 Toyota Scion XB. The contact stated while her daughter was driving or idling, the driver noticed an abnormal knocking sound coming from the engine. The vehicle was taken to the dealer, where it was diagnosed that the engine had failed and needed to be replaced. The manufactur... Read more

Incident date: Nov 1, 2025

When I would go to accelerate onto the the interstate and would hit around 67-69 MPH my car would go lazy and the engine light would come on. This happened about 3 times and then 4th time every single check engine light came on. I took it to the mechanic and he replaced the battery, but said there m... Read more

Incident date: Feb 15, 2024

The left-side 3rd-row seat on my 2021 BMW X7 is stuck upright and won't fold down to open up cargo space. You can hear the motor trying to work, but the physical latch inside the seat gets completely stuck and won't release. The seat mechanism is available for inspection. This is a major safety haz... Read more

Incident date: May 22, 2026

The ABS Module in my truck went out also causing no speedometer readings. The dealership at Dodge confirmed it needs to be replaced as well as a failing fuel pump. They have had my truck since April 7th 2026. Today as of writing is May 22nd. They keep moving my estimated date for part arrival const... Read more

Incident date: Aug 7, 2025

The manufacturer's mandatory 73B Safety Recall update (Vehicle Fires) creates a critical software-induced communication failure on the central vehicle network. Following the 73B flash, the vehicle developed an Active SGW U0001-00 CAN C Bus network fault, which permanently blocks data transmission an... Read more

Incident date: May 20, 2026

The rearview camera does not function properly at night.

Incident date: May 12, 2026

The contact owns a 2021 Chevrolet Camaro. The contact stated that while driving on several occasions at various speeds, the vehicle lost power and did not accelerate as intended intermittently and began to shake. The contact added that on some occasions while parked and attempting to start, the vehi... Read more

Incident date: May 3, 2026

I traded in my 2022 Corolla LE for a 2026 Corolla SE and I got my car on December 19th, 2025 and ever since I got it, the wireless charger hasn’t been working not once. I turn it on, it charges and the light is green and after a few seconds, it stops charging and flashes orange repeatedly. I tried... Read more

Incident date: Apr 22, 2026

I took my 2019 Volkswagen Atlas to Family Volkswagen in [XXX] on April 28, 2026. They were supposed to fix my airbag recall and I told them many times about the issues i've been having that is tied to the carbon canister/ purge valve issues on my car (extended warranty (VWP-23-04) They disregarded ... Read more

Incident date: Sep 13, 2025

Steering assist reduced drive with care display, air conditioning turned off, stop and start disabled, temperature monitor at cold, fan blows hard Why my 2020 model was not covered under the special coverage N252508350 NHTSA ID# 11024390

Incident date: Mar 1, 2026

The contact owns a 2004 Dodge Ram. The contact was informed that the vehicle had four notifications of NHTSA Campaign Numbers: 13V528000 (STEERING), 16V352000 (AIR BAGS), 15V313000 (AIR BAGS) and 09E001000 (STEERING). However, the parts to do the recall repairs for both air bags are not available. T... Read more

Incident date: Apr 28, 2026

The contact owns a 2026 Mazda CX-5. The contact stated that while attempting to start the vehicle, the infotainment system failed to operate as intended, and unknown sensors were illuminated. No warning light was illuminated. The vehicle was taken to the dealer; however, the diagnostic result was un... Read more

Incident date: Feb 23, 2026

My transmission failed after only having my vehicle for 4 months. My safety and the safety of my passengers was put at high risk because of this issue due to stalling in traffic and loss of acceleration. My problem was confirmed by 2 separate mechanics and my local Toyota dealership. I also was able... Read more

Incident date: Aug 27, 2025

The drivers rear seat on toyota sienna minivans has play in it. My concern is that when you install a car seat tight, the seat has play and can loosen. I can send a video. Picture won't help. It appears to be a common issue with these.

Incident date: Apr 24, 2026

While driving my 2017 Honda CR-V, I experienced sudden, unexpected steering behavior consistent with a defective electronic power steering (EPS) gearbox. The steering wheel momentarily became difficult to turn in either direction, with a "sticky" or binding feel followed by a sudden release of resis... Read more

Incident date: Apr 24, 2026

Driving back to camper in the late evening and was listening to music and gps was on the screen when I was going approximately 32mph when headliner airbags on both sides went off causing me to hit my brakes and veer into the ditch. I was able to maintain pretty good control but did hit either a rock... Read more

Crash

Incident date: Apr 24, 2026

I was only allowed 3 components to choose from, but I want to make certain that Im including the these additional components that has been failing:Forward Collision Warning, Engine,Fuel/Propulsion System,Engine,Lane assistance/ Departure, and Lighting. There could be more to include but heres the da... Read more

Incident date: Apr 22, 2026

Honda has a known defect with the engine of these vehicles. Specifically the 2013 that I own. I contacted them years ago when their first warranty extension expired because I was never contacted and my vehicle exhibited symptoms right after expiration( bulletin 13-061). Now they have done it again w... Read more

Incident date: Apr 14, 2026

2020 Tesla Model 3 Standard Range Plus, VIN [XXX] restraint control module fault codes RCM_a056 and RCM_a058. Passenger front seat occupancy sensor failure triggering "Service Required" airbag system alert. September 2024: fault code RCM a056: Tesla repaired this issue under the Supplemental Restra... Read more

Incident date: Apr 22, 2026

I CURRENTLY OWN A 2021 HONDA RIDGELINE SPORT AND IT WAS BROUGHT IN TO A HONDA DEALERSHIP THAT HAD DIAGNOSED A STEERING RACK FAILURE. THE QUOTED PRICE OF REPAIR WAS $4,000. AFTER DOING EXTENSIVE READING ON THIS ISSUE I LEARNED THAT SIMILAR ISSUES HAVE OCCURRED IN LATER YEAR MODELS AS WELL AS SIMILA... Read more

Incident date: Apr 20, 2026

At 29k miles, truck was receiving an oil change and general maintenance. Metal flakes were found in the oil and small shaving in the bottom of the drain bucket. Vehicle was sent to a GM dealership to be tested. Engine passed pico test even though metal was present in the oil.

Incident date: Apr 9, 2026

The contact owns a 2020 BMW 530I. The contact stated that the check engine warning light was illuminated. The contact stated that while driving from a complete stop, and while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. Additionally, the contact stated th... Read more

Incident date: Mar 13, 2026

While I drive my vehicle down the road the car all of a sudden sounds like you throw it in park, it screeches and grinds in the front and will not let you push the gas pedal down even when on the highway. This causes sever risk to the people around me as well as my children who drive in this car… ... Read more

Incident date: Aug 20, 2019

I am reporting a safety concern involving BMW vehicles equipped with the B58 Technical Update (B58TU) engine, commonly found in model years 2019–2021. These vehicles use a variable-displacement oil pump with an internal thermoplastic component that regulates oil pressure. This component is increa... Read more

Incident date: Jun 11, 2025

See attached document for complaint.

Incident date: Jun 11, 2025

See attached document for complaint.

Incident date: Apr 11, 2024

The contact owns a 2018 Chevrolet Malibu. The contact stated that there was an oil leak coming from the engine. While driving at an undisclosed speed, the message "Engine Power Reduced" and "Service Stabili-trak" were displayed. Occasionally, the automatic emergency braking activated unexpectedly, a... Read more

Incident date: Aug 22, 2025

The same issue that was recalled on every Aura from 2004-2007 Malibu 2004-2009 G6 2005-2009 Sudden loss of electric power steering randomly locks up when I'm driving.g.almost caused me to crash a total of 7 times with children in the vehicle. I am requesting this be replaced at no.coast to me immed... Read more

Incident date: May 20, 2024

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that while shifted in reverse(R) on several occasions, the rear-view camera did not operate as intended and the screen was black. The vehicle was not ... Read more

Incident date: Aug 22, 2025

The third-row seat headrest in my 2021 Ford Explorer is stuck in the upright position and will not fold down, preventing the seat from fully collapsing. This affects rear visibility and cargo use, which may create a safety concern while driving. The issue appears to be a mechanical failure and has n... Read more

Incident date: Sep 8, 2025

I own a 2020 Honda Accord EX-L with a 1.5T turbo engine. The problem happened on January 20, 2026, when my car had 66,988 miles. While my husband was driving it, the engine warning light came on, and the car suddenly lost power in the middle of the road. Fortunately, there was no car behind me at th... Read more

Incident date: Sep 1, 2025

The contact owns a 2020 Chrysler Pacifica. The contact stated that while driving approximately 45 MPH, the vehicle started losing motive power. The vehicle stalled with the check engine light and several other unknown warning lights illuminated. The vehicle was restarted; however, the check engine w... Read more

Incident date: Apr 1, 2026

Got in a serious accident due to the crosswind assist malfunctioning totalled car and got tickets for bad driving when it wasnt my fault the car took control and I couldn't halo what happended - they arrested me thinking i was drunk (dont drink) it was a nighmare help!!!! I have court 4/29 - this is... Read more

Crash

Incident date: Mar 20, 2026

The contact's daughter owned a 2025 Chevrolet Silverado 1500 LD. The contact stated that his son was parked in a parking lot and starting the vehicle when the vehicle caught on fire. The contact stated that his son reported that the fire started under the hood. The contact stated that the fire depa... Read more

Fire

Incident date: Apr 1, 2026

The contact owns a 2013 Ford F-150. The contact stated that upon shifting to Reverse(R), the vehicle hesitated to respond, made an abnormal loud sound as if it had been rear-ended, and the vehicle shifted into gear violently, causing the driver to sustain neck pain. Additionally, the contact stated ... Read more

1 injured

Incident date: Apr 1, 2026

Crash

Incident date: Apr 1, 2026

On multiple occasions that center screen goes blank while I am driving, the indicator lights do not click, there is no display of vehicle speed, and the map function disappears. These issues cause uncertainly if not panic. I do not know if my indicator lights are working, if I can change lanes or... Read more

Showing 50 of 1,090 complaints.

NHTSA Safety Ratings, 2016 FORD EDGE

2016 Ford Edge SUV FWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	5 / 5 ★★★★★
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	5 / 5 ★★★★★
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	15.4%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Optional
Lane Departure Warning	Optional

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2016 FORD EDGE

305 manufacturer communications from 183 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	46
350000 EQUIPMENT	37
060000 ENGINE AND ENGINE COOLING	29
100000 POWER TRAIN	18
010000 STEERING	15
060000 ENGINE (PWS)	13
118000 ELECTRICAL SYSTEM:SOFTWARE	11
353000 EQUIPMENT:ELECTRICAL	10

350000 EQUIPMENT

All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during ini

060000 ENGINE AND ENGINE COOLING

For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbocharg

100000 POWER TRAIN

During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the tim

060000 ENGINE AND ENGINE COOLING

This article supersedes TSB 22-2181 to update the Service Procedure and Part List. Some 2015-2017 Edge, 2016-2017 MKX, 2017 Fusion/MKZ/Continental vehicles equipped with a 2.7L EcoBoost or 3.0L EcoBoost engine may exhibit an oil leak from t

350000 EQUIPMENT

Certain 2015-2018 Model Year Edge, 2019-2020 Fusion and MKZ Vehicles Equipped with a 2.0L EcoBoost Engine and 6F35 Transmission Rattle Noise at the Transmission Bellhousing Area Flexplate Cracks REASON FOR THIS SUPPLEMENT Aftermarket torq

100000 POWER TRAIN

160000 STRUCTURE

For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification numbe

030000 BRAKES (PWS)

Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should o

280100 BACK OVER PREVENTION:SOFTWARE

Some 2015-2020 Edge, 2016-2018 MKX, 2019-2020 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. This may be due to the rear gate trunk module (RGTM) s

060000 ENGINE AND ENGINE COOLING

Some 2015-2017 Edge, 2016-2017 MKX, 2017 Fusion/MKZ/Continental vehicles equipped with a 2.7L EcoBoost or 3.0L EcoBoost engine vehicles may exhibit an oil leak from the engine oil pan RTV seal. This may be due to a lack of RTV adhesion. Thi

030000 SERVICE BRAKES, HYDRAULIC

030000 BRAKES (PWS)

Certain 2015-2019 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ Vehicles Front Brake Flexible Hose Replacement REASON FOR THIS SUPPLEMENT Parts Requirements / Ordering Information: Part numbers fo

030000 BRAKES (PWS)

Certain 2015-2018 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ Vehicles Front Brake Flexible Hose Replacement Submitting Owner Letters

100000 POWER TRAIN

Certain 2015-2018 Model Year Edge, 2019-2020 Fusion and MKZ Vehicles Equipped with a 2.0L EcoBoost Engine and 6F35 Transmission Rattle Noise at the Transmission Bellhousing Area ??A?A? Flexplate Crack In some of the affected vehicles, a cr

030000 BRAKES (PWS)

Certain 2015-2018 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ Vehicles Front Brake Flexible Hose Replacement In some of the affected vehicles, brake fluid may leak from one or both front brake f

100000 POWER TRAIN

Some 2015-2016 vehicles equipped with 6F50/6F55 transmission and built on 2-Nov-2015 and through 1-Feb-2016 may exhibit no reverse, 3rd and 5th gear with diagnostic trouble codes (DTCs) P0715,P0717,P0756 and/or P2701. This may be caused by

060000 ENGINE AND ENGINE COOLING

Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator la

110000 ELECTRICAL SYSTEM

Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle

100000 POWER TRAIN

Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever c

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

354000 EQUIPMENT:MECHANICAL

This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2

350000 EQUIPMENT

220000 SEATS

118000 ELECTRICAL SYSTEM:SOFTWARE

Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If pos

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

120110 EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE

Some 2015-2021 Edge, 2016-2018 MKX, and 2019-2021 Nautilus vehicles may exhibit the parking lamps stay on and/or the trailer lights flicker with vehicle turned off when a trailer is connected to the vehicle. This may be due to the software

110600 ELECTRICAL SYSTEM:INTERIOR LAMPS/BULBS

120000 EXTERIOR LIGHTING

110000 ELECTRICAL SYSTEM

162000 STRUCTURE:BODY

This article supersedes TSB 17-0065 to update the Service Procedure and vehicles affected. Some 2015-2019 Edge, 2016-2018 MKX, and 2019 Nautilus vehicles built on or before 05-Jun-2019 may exhibit a rattle or flutter noise from the underbod

115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

Some 2016-2017 Ford and Lincoln vehicles with a new body control module (BCM) installed may exhibit a programming error when using IDS versions 122.03 through 123.01 stating 'Data Corrupt' or 'Configuration Failed, would you like to retry?'

110000 ELECTRICAL SYSTEM

Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th

031110 SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING

Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotor

119430 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:ONBOARD (OBCM)

Some 2016-2017 Ford and Lincoln vehicles with a new Body Control Module (BCM) installed may exhibit a programming error using IDS v122.03 and newer stating "Data Corrupt" or Configuration Failed, would you like to retry?. A temporary work

115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

110000 ELECTRICAL SYSTEM

Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled

220000 SEATS

Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus,

162200 STRUCTURE:BODY:BUMPERS

Some 2015-2021 Edge, 2016-2018 MKX and 2019-2021 Nautilus vehicles may exhibit a hood bounce or flutter condition at high speeds. This may be due to an incorrect adjustment of the rubber bump stops. To correct this condition, make sure the

350000 EQUIPMENT

Some 2015-2021 Edge, 2016-2018 MKX, 2019-2021 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. This may be due to the rear gate trunk module (RGTM) s

110000 ELECTRICAL SYSTEM

Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-20

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

060000 ENGINE AND ENGINE COOLING

356000 EQUIPMENT ADAPTIVE/MOBILITY

350000 EQUIPMENT

100000 POWER TRAIN

160000 STRUCTURE

Some 2015-2020 Edge, 2016-2018 MKX, and 2019-2020 Nautilus vehicles may require replacement of the roof opening panel track or frame for various conditions. When replacing the roof opening panel, the replacement component may have less magn

110000 ELECTRICAL SYSTEM

Some 2021 Mustang Mach-E vehicles may experience a concern of the alarm activating when an unlocked door is opened, the driver door does not unlock/open when pressing the door activation switch, or the door activation switch not lighting up

100000 POWER TRAIN

Some 2013-2016 Fusion, 2013-2018 C-MAX, 2013-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever c

350000 EQUIPMENT

Some 2015-2021 F-150, 2016-2018 MKX, 2019-2021 Nautilus, 2015-2021 Edge, 2017-2019 Fusion, 2017-2020 MKZ And 2017-2020 Continental vehicles equipped with a 2.7L/3.0L EcoBoost engine may appear to have a low engine oil level if the proper pr

118000 ELECTRICAL SYSTEM:SOFTWARE

Some 2016-2018 Edge vehicles may exhibit an intermittently inoperative turn signal tick-tock sound from the instrument panel cluster (IPC) when the turn signal is active. This may be due to the software in the IPC. To correct the condition,

350000 EQUIPMENT

356000 EQUIPMENT ADAPTIVE/MOBILITY

2015-2018 Edge, 2016-2018 MKX vehicles equipped with active front steering (AFS) may require additional service when replacing the driver airbag using certain part numbers only and/or if replacing the restraints control module (RCM). In add

350000 EQUIPMENT

140000 AIR BAGS

356000 EQUIPMENT ADAPTIVE/MOBILITY

When installing a replacement short block in 2015-2017 vehicles equipped with a 2.7L or 3.0L EcoBoost engine, the engine must be converted to use a belt driven oil pump with the following parts: left exhaust camshaft JT4Z-6250-B, left inta

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

118410 ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SOFTWARE

Some 2015-2020 F-150/Mustang, 2016-2020 Edge, 2016-2018 MKX and 2019-2020 Nautilus vehicles built on or before 18-Jan-2020 may exhibit a mirror click and/or ratcheting noise when using memory functions or easy entry/exit function. This may

356000 EQUIPMENT ADAPTIVE/MOBILITY

060000 ENGINE AND ENGINE COOLING

Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare fo

110000 ELECTRICAL SYSTEM

Some 2015-2020 Edge, 2016-2018 MKX, and 2019-2020 Nautilus vehicles may exhibit the parking lamps stay on and/or the trailer lights flicker with vehicle turned off when a trailer is connected to the vehicle. This may be due to the software

350000 EQUIPMENT

This article supersedes TSB 19-2236 to update the parts list. Some 2015-2018 Edge vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise. This may be more noticeable at idle. This may be due to a flexplate crack around the

100000 POWER TRAIN

060000 ENGINE AND ENGINE COOLING

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Some 2015-2020 F-150, 2016-2018 MKX, 2019-2020 Nautilus, 2015-2020 Edge, 2017-2019 Fusion, 2017-2020 MKZ And 2017-2020 Continental vehicles equipped with a 2.7L/3.0L EcoBoost engine may appear to have a low engine oil level if the proper pr

350000 EQUIPMENT

118000 ELECTRICAL SYSTEM:SOFTWARE

Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-201

160000 STRUCTURE

This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint wi

060000 ENGINE AND ENGINE COOLING

Some 2015-2020 F150/Edge/Fusion, 2016-2018 MKX, 2019-2020 Nautilus, and 2017-2020 Continental vehicles equipped with 2.7L EcoBoost engines may exhibit an illuminated malfunction indicator lamp (MIL) and/or Engine Coolant Over Temperature wa

350000 EQUIPMENT

Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple

110000 ELECTRICAL SYSTEM

220000 SEATS

Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may

161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

980000 UNKNOWN OR OTHER

SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing t

060000 ENGINE AND ENGINE COOLING

110000 ELECTRICAL SYSTEM

Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the

060000 ENGINE AND ENGINE COOLING

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided

060000 ENGINE AND ENGINE COOLING

Some 2016-2017 Edge/MKX, 2017 Continental/Fusion/MKZ vehicles equipped with a 2.7L or 3.0L EcoBoost engine and built on 1-Apr-2016 and through 1-Jan-2017 may exhibit white or blue smoke from the exhaust, rough idle in neutral or park at nor

060000 ENGINE AND ENGINE COOLING

132000 VISIBILITY:GLASS, SIDE/REAR

Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid

130000 VISIBILITY

110000 ELECTRICAL SYSTEM

For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA a

350000 EQUIPMENT

Some 2015-2018 Edge vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise. This may be more noticeable at idle. This may be due to a flexplate crack around the crankshaft. To correct the condition, follow the Service Proc

103700 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

100000 POWER TRAIN

110000 ELECTRICAL SYSTEM

Some 2015-2019 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the appropriate Ford diagnostic scan tool may displ

136000 VISIBILITY:WINDSHIELD WIPER/WASHER

Some 2015-2019 Edge vehicles build on or before 5-Nov-2018 may exhibit snow and/or ice accumulation below the wiper blade park position, causing the wipers to have intermittent operational issues. If normal diagnostics do not result in a ro

130000 VISIBILITY

060000 ENGINE AND ENGINE COOLING

110000 ELECTRICAL SYSTEM

Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, S

356000 EQUIPMENT ADAPTIVE/MOBILITY

Some 2015-2017 F-150/Mustang, 2015-2018 Edge/MKC, 2016-2018 MKX, 2013-2018 Explorer/Taurus/Flex/MKT, and 2017-2018 Fusion/MKZ/Continental vehicles built on or before 19-Oct-2017 may exhibit an inoperative adaptive cruise control, collision

260000 FORWARD COLLISION AVOIDANCE

060000 ENGINE AND ENGINE COOLING

Some 2015-2018 Edge and 2015-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator la

100000 POWER TRAIN

2015-2016 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Taurus Police/Explorer/Explorer Police vehicles built on or before 10-Jun-2016 and equipped with a 3.5L or 3.7L engine, all wheel drive (AWD) and a power transfer unit (PTU) may exhibit a PTU venti

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NHTSA Safety Investigations, FORD EDGE

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2015

Loss of braking caused by rear brake hose failure

On October 3, 2024, NHTSA’s Office of Defects Investigation (ODI) opened this Preliminary Evaluation to investigate instances of rear brake hose ruptures causing a sudden and unexpected loss of braking in model year (MY) 2015-2017 Ford Edge vehicles manufactured by Ford Motor Company. The complain... ts allege that, without warning, the vehicle lost its ability to brake causing an unanticipated increase in the vehicle’s stopping distance. The complaints also allege that, prior to the rear brake hose rupture event, the vehicle had been serviced under recall 20V-469. Recall 20V469 involved MY 2015-2018 Ford Edge and MY 2016-2018 Lincoln MKX vehicles which may experience front brake hose ruptures causing increased brake pedal travel and a reduction in the rate of deceleration. Ford identified the cause of this safety defect as a consistent localized failure of the internal reinforcement braid of the brake hose due to cyclic fatigue via tensile/bending and torsional inputs during suspension and steering articulations. Ford also identified that only 88% of suspension articulation was utilized on the front brake hose test rig during life cycle testing. These findings, along with ODI’s identification of an emerging trend involving rear brake hose ruptures, prompted the opening of this investigation. ODI identified 64 Vehicle Owners Questionnaires related to this investigation, 2 involving a crash. These consumers were interviewed and reported experiencing sudden loss of braking ability while traveling at low and highway speeds without any prior warning such as a “low brake fluid” warning indicator. Consumers reported that, as they tried to stop their vehicle, the brake pedal traveling to the floorboard and the vehicle required more stopping distance than anticipated or considered normal. Consumers also observed brake fluid present on the rear tires and roadway near the rear tires immediately after the incident. Some consumers provided photographs of the rear brake hose ruptures which depicted a similar rupture pattern and location (near the crimp on the dynamic section of the brake hose). 1 photograph showed an installation alignment mark pulled out near the crimp suggesting exposure to unanticipated tensile forces pulling the hose away from the crimp. During this investigation, Ford responded to Information Request Letters detailing information such as warranty claim data, brake hose specifications and engineering drawings, production part changes logs, and Ford’s assessments of potential root cause. Ford reported that the front and rear brake jounce hoses equipped on the subject vehicle population utilized the same construction and material. Therefore, Ford’s analysis consisted of a comparison between the front and rear hoses demonstrating that the rear hose bend radii in full jounce and full rebound were larger than the front hose. Ford also described that the two hoses are exposed to different loading environments as the rear brake hose is exposed to suspension inputs only, while the front hose is exposed to both suspension and steering inputs; thus, the rear hose is subjected to lower tension and fatigue loads. However, it is important to point out that larger bend radii alone do not necessarily mean a brake hose can withstand the dynamic loading requirements of a brake hose (as discussed earlier, the defect identified in the front brake hoses were attributed to the hose material). Rear brake hose failures were identified through exemplar vehicle and parts inspections conducted by NHTSA’s Vehicle Research and Testing Center. Ford stated that its investigation did not identify any specific or common root cause for this safety defect, and that brake hoses can fail for many reasons including contact with road debris, improper vehicle servicing, and fatigue, as well as vehicle age and miles in service. Based on its assessment of failure rates and warranty claims, Ford concluded that the rear brake hose ruptures did not present an unreasonable risk to motor vehicle safety because consumers would experience a progressive leak accompanied by a red brake warning indicator within the instrument panel and would not experience a total loss of braking due to the diagonally split brake system. Note that these assessments are contrary to the consumer experiences described above. As previously described, consumers described a sudden, unexpected loss of braking ability with no prior warning in their instrument cluster (not a progressive leak) and an increase in anticipated vehicle stopping distance (presenting an unreasonable risk to motor vehicle safety). ODI conveyed these perspectives and investigative findings to Ford during a technical discussion on July 23, 2025. On August 22, 2025, Ford submittedrecall 25V-544 which included MY 2015-2018 Ford Edge and MY 2016-2018 Lincoln MKX vehicles, for a total recall population of 499,129 vehicles. As described in the Part 573, in September 2024, Ford concluded that this concern did not present an unreasonable risk to motor vehicle safety and closed its investigation into allegations involving rear brake jounce hose ruptures within this vehicle population. Ford reopened this investigation in July 2025 following the technical discussion with ODI referenced above. Ford identified the safety defect as a rupture of the rear brake jounce hose resulting in an increase in pedal travel and increase in vehicle stopping distance elevating the risk of a crash. To date, Ford has not fully determined the root cause of this safety defect and is currently working to develop a remedy program. In view of the recall action taken by Ford, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identiﬁcation Number document, go to NHTSA.gov.Read more

RQ, Open , Model Year: 2020

Rearview Camera FMVSS 111 Noncompliance

On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus ... Read more

PE, Closed , Model Year: 2011

Door Ajar Warning Light Always On

The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the ligh... t is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.Read more

PE, Closed , Model Year: 2014

Wheel Separation

On November 29, 2014, ODI received a complaint reporting the complete separation of an original equipment 22-inch alloy wheel rim mounted on the right front position of a model year 2014 Ford Edge vehicle (VOQ 10661278).The driver indicated that the right-front corner of the vehicle suddenly dropped... Read more

PE, Closed , Model Year: 2007

FRONT SUSPENSION LOWER BALL JOINT

ON JULY 13, 2009, THE OFFICE OF DEFECTS INVESTIGATIONS (ODI) OPENED PRELIMINARY EVALUATION PE09-031 TO INVESTIGATE ALLEGATIONS OF FRONT LOWER BALL JOINT SEPARATION IN MODEL YEAR (MY) 2007 AND 2008 FORD EDGE AND LINCOLN MKX VEHICLES.THE INVESTIGATION WAS BASED ON THREE OWNER COMPLAINTS ALLEGING THAT ... THE FRONT LOWER BALL JOINT SEPARATED AND CAUSED THE FRONT SUSPENSION TO COLLAPSE WHILE DRIVING.ODI ALSO IDENTIFIED INFORMATION RELATED TO THE ALLEGED DEFECT IN EARLY WARNING DATA SUBMITTED BY FORD.PRELIMINARY ANALYSIS INDICATED THAT THE FAILURES WERE RELATED TO THE PINCH BOLT USED TO SECURE THE FRONT LOWER BALL JOINT STUD TO THE STEERING KNUCKLE.ONE COMPLAINT ALLEGED THAT A CRASH OCCURRED WHICH RESULTED IN A MINOR INJURY.HOWEVER, NO ADDITIONAL INFORMATION COULD BE OBTAINED TO SUPPORT THIS CLAIM.INFORMATION PROVIDED BY FORD IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER FOR PE09-031 INDICATE THAT IN EARLY MY 2007 PRODUCTION THERE WERE SOME ISSUES WITH THE FRONT LOWER CONTROL ARM BALL JOINT ASSEMBLY PROCESS.THE PINCH BOLTS USED WERE HAND STARTED AND HAD THE POTENTIAL TO CROSS THREAD AND NOT ACHIEVE PROPER CLAMP LOAD, POTENTIALLY RESULTING IN A LOOSE JOINT.IN NOVEMBER 2007, CHANGES WERE IMPLEMENTED TO CHASE AND CLEAN THE FIRST SIX THREADS OF THE BOLT TO PROVIDE EASIER HAND STARTING OF THE NUT AND ENSURE GOOD THREAD ENGAGEMENT BEFORE TIGHTENING. FORD ALSO IDENTIFIED ONGOING CONCERNS WITH THE POWER TRANSMISSION UNIT (PTU) SEALS AND FRONT SUSPENSION HYDRO-BUSHINGS ON THE SUBJECT VEHICLES, WHICH BOTH REQUIRE DISASSEMBLY OF THE FRONT LOWER BALL JOINT TO REPAIR.IF THE BALL JOINT IS NOT PROPERLY REASSEMBLED FOLLOWING SUCH SERVICE, THE JOINT MAY SEPARATE IN LATER SERVICE.FORD HAS PROVIDED ADDITIONAL INSTRUCTIONS AND NEW PINCH BOLTS TO THE PTU REPAIR KIT TO IMPROVE THE JOINT REASSEMBLY PROCESS. ODI'S ANALYSIS OF FAILURE DATA IDENTIFIED 31 INCIDENTS OF JOINT SEPARATION (WITH 12 SPECIFICALLY STATING THAT THEY OCCURRED WHILE DRIVING).REPAIR RECORDS FOR THESE 31 VEHICLES SHOWS THAT 28 INVOLVE SEPARATION OF THE JOINT ON THE PASSENGER (RIGHT) SIDE, WHICH IS THE SIDE THAT MUST BE DISASSEMBLED FOR PTU SERVICE.TWENTY-THREE OF THESE WERE FOUND TO HAVE BEEN PREVIOUSLY DISASSEMBLED FOR CONTROL ARM BUSHING SERVICE, PTU SERVICE OR OTHER TRANSMISSION REPAIR. THE EIGHT CLAIMS THAT DID NOT INVOLVE PRIOR SERVICE REPAIRS REQUIRING JOINT DISASSEMBLY ALL OCCURRED VERY EARLY IN VEHICLE LIFE, INDICATING THAT IT IS UNLIKELY THAT ANY JOINTS MANUFACTURED WITH LOOSE PINCH BOLTS ARE STILL IN SERVICE.ALL OF THESE JOINTS FAILED WITHIN 6 MONTHS IN SERVICE AND 10,000 MILES (THE MAXIMUM FAILURE MILEAGE IS 8,097 MILES).THERE HAVEN'T BEEN ANY SUCH FAILURES (I.E., NOT INVOLVING PRIOR SERVICE/DISASSEMBLY) SINCE DECEMBER 2008.THE RATE FOR INCIDENTS THAT DID NOT OCCUR FOLLOWING SERVICE AND, THUS, MAY BE RELATED TO THE MANUFACTURING PROCESS ISSUES IDENTIFIED BY FORD IS VERY LOW (2.5 PER 100,000 VEHICLES) AND THESE INCIDENTS OCCURRED VERY EARLY IN THE LIFE OF THE VEHICLES AND ARE NOT SHOWING A CONTINUING FAILURE TREND.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.Read more

FORD EDGE - All Years Overview

Complete safety history for the FORD EDGE across all model years (2007, 2024).

92 Total Recalls

17,832 Total Complaints

5 Investigations

486 Reported Crashes

177 Reported Fires

4 Reported Deaths

FORD EDGE - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2024	2	49	View
2023	4	28	View
2022	5	155	View
2021	7	132	View
2020	4	406	View
2019	3	900	View
2018	7	949	View
2017	8	1,605	View
2016 (current)	7	1,090
2015	7	962	View
2014	3	515	View
2013	2	3,235	View
2012	3	1,474	View
2011	3	2,538	View
2010	7	777	View
2009	7	307	View
2008	7	1,465	View
2007	6	1,240	View
2004	0	5	View

Other FORD Models

Model	Recalls	Complaints
MUSTANG	1,104	11,600	View
RANGER	928	10,371	View
F-350 SD	776	2,363	View
F-150	692	46,142	View
F-450 SD	692	624	View
F-250 SD	638	3,635	View
EXPLORER	624	42,549	View
F-550 SD	578	603	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2016 FORD EDGE

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2016 FORD EDGE

Safety Technology

Technical Service Bulletins, 2016 FORD EDGE

Most Affected Components

NHTSA Safety Investigations, FORD EDGE

FORD EDGE - All Years Overview

FORD EDGE - Year by Year

Other FORD Models