2016 FORD EDGE

7 recalls, 1,112 complaints - 305 TSBs - 5/5 safety rating

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Defect Description

Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distort... Read more

Consequence

A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for... Read more

1,456,417 vehicles affected

Manufacturer: Ford Motor Company

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Defect Description

Ford Motor Company (Ford) is recalling certain 2016-2018 Lincoln MKX and 2015-2018 Edge vehicles. The rear brake jounce hose may rupture and leak brake fluid.

Consequence

A brake fluid leak can extend the distance required to stop the vehicle, increasing the risk of a crash.

Remedy

Dealers will inspect and replace the brake jounce hoses and adjust brake jounce hoses with no damage present, free of charge. Interim owner letters notifying owners of the safety risk were mailed September 8, 2025. Additional letters will be sent once the remedy is available, anticipated August 2026... Read more

499,129 vehicles affected

Manufacturer: Ford Motor Company

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Defect Description

Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Consequence

A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Remedy

Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notifica... Read more

2,925,968 vehicles affected

Manufacturer: Ford Motor Company

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Defect Description

Ford Motor Company (Ford) is recalling certain 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The front brake hoses may rupture prematurely.

Consequence

A ruptured front brake hose will cause a brake fluid leak, lengthening the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy

Ford will notify owners, and dealers will replace the front brake hoses with the new hoses that have a revised braid material, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S42.

488,594 vehicles affected

Manufacturer: Ford Motor Company

STEERING:ELECTRIC POWER ASSIST SYSTEM

Defect Description

Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Min... Read more

Consequence

If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.

Remedy

Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began O... Read more

116,160 vehicles affected

Manufacturer: Ford Motor Company

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Defect Description

Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Edge and Lincoln MKX vehicles and 2017 Lincoln Continental vehicles. In the event of a crash, the driver's frontal air bag may not fully inflate or the air bag cushion may detach from the air bag module. As such, these vehicles fail to... Read more

Consequence

During deployment, if the air bag does not fully inflate or the cushion detaches, there is an increased risk of injury in the event of a crash.

Remedy

Ford will notify owners, and dealers will replace the driver frontal air bag module, free of charge. The recall began June 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C02.

27,531 vehicles affected

Manufacturer: Ford Motor Company

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

Defect Description

Ford Motor Company (Ford) is recalling certain model year 2015-2016 Ford Edge vehicles manufactured February 9, 2015, to August 12, 2016. During dealer servicing, the affected vehicles may be have been updated with incorrect Antilock Brake System (ABS) and Electronic Stability Control (ESC) softwar... Read more

Consequence

If the operator is not warned of an ABS or ESC malfunction and the ESC loses engine torque control, there would be an increased risk of a crash.

Remedy

Ford will notify owners, and dealers will replace the ABS module, and update the service software, free of charge. The recall begin November 22, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C14.

53 vehicles affected

Manufacturer: Ford Motor Company

Complaint Statistics

1,112 total complaints 31 crashes 21 fires 33 injuries

Top Reported Components

Component	Complaints
ENGINE	196
STEERING	116
ELECTRICAL SYSTEM	100
SERVICE BRAKES	99
UNKNOWN OR OTHER	93
POWER TRAIN	87
AIR BAGS	37
STRUCTURE:BODY	35
FUEL/PROPULSION SYSTEM	34
VISIBILITY/WIPER	34

Incident date: Jun 1, 2026

There was coolant leaking into the cylinders creating a white smoke from the tail pipe exhaust. our safety was put at risk as the car was stalling out and would shake when started. We took it to a ford dealership and had it check out with them performing a scope test on the cylinders and they said w... Read more

Incident date: Dec 31, 1969

Dealer has told me that there is a leak that could impact engine performance/life. They said it could happen in 2,000 or 20,000 miles. What I have experienced is that several times a month when I turn the engine on it has a rough idle. Sometimes it happens when I have stopped at a traffic light. So ... Read more

Incident date: Sep 9, 2026

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa... Read more

Incident date: Aug 25, 2025

RE: Safety Recall MFG No. 25S87, NHTSA No. 25V544, 08/25/2025 Rear Brake Lines - Potential Failure. It has been OVER ONE YEAR and my car has not been repaired due to lack of parts. This is unacceptable - This Safety Recall is NOT being addressed in a timely manner.

Incident date: Aug 25, 2025

Incident date: Jul 1, 2026

Coolant intrusion. 2.0 engine blows white exhaust.

Incident date: Aug 5, 2026

Transmission jumps from 2nd to 4th without warning and causes the vehicle to jerk into oncoming traffic

Incident date: Jun 18, 2026

Total engine failure at 81,000 miles due to coolant intrusion. This is due to a known defect by FORD as outlined in the Technical Service Bulletin #19-2346. Engine light and codes PO316 and PO304 promoted spark plug replacement, which did not clear the codes. 1 day later, the coolant intruded into... Read more

Incident date: Jul 10, 2026

My 2016 Ford Edge equipped with the 2.0L EcoBoost engine experienced an internal engine coolant intrusion failure that resulted in significant engine damage and ultimately required replacement of the complete engine assembly. The coolant intrusion occurred internally within the engine, allowing cool... Read more

Incident date: Aug 19, 2026

My 2016 Ford has EcoBoost coolant intrusion defect, The system failed to hold pressure, dropping significantly below operational thresholds. A subsequent borescope inspection confirmed that coolant is actively leaking past the block sealing surface and directly flooding the engine cylinders. The ser... Read more

Incident date: Jul 2, 2026

See attached document for complaint.

Incident date: Aug 16, 2026

2.0 Ecoboost coolant intrusion. Vehicle is now undrivable and was told the current engine cannot be repaired and a whole new engine is needed.

Incident date: Jul 29, 2026

Engine started having a rough idle on start up and within a few days the check engine light came on. Took to Lonnie Cobb Ford in Henderson, TN. DTC P0300 and P0302 diagnosed. Coolant leaking on to piston head. Issue involved in lawsuit Miller vs. FordMotor Ecoboost lawsuit. Safety issue due to ... Read more

Incident date: Aug 13, 2026

My 2016 Ford Edge with the 2.0L EcoBoost engine began having rough starts, misfiring, and an intermittent check-engine light. The warning light repeatedly turns on and off, but the problem continues. On 96000, the Ford dealership diagnosed internal coolant intrusion into the engine/cylinder area and... Read more

Incident date: Jan 1, 2020

Twice in the past year, the vehicle stalled after coming to a stop at a red light. The morning after the most recent incident, the car would not start. I had it towed to the dealership. That was Luther Brookdale Dodge, Jeep and Ram in Brooklyn Center, Minnesota. Two weeks ago, I began to intermi... Read more

Incident date: Aug 7, 2026

Safety Issue. The raised cruise control speed set button on the steering wheel is prone to being touched when rotating the steering wheel while making sharp turns when driving through parking lots at low speed. If the distance cruise was previously set at say 45 mph the last time it was used, and th... Read more

Incident date: Aug 6, 2026

On the highway, a vehicle in the lane next to me on the right moved towards the white dividing line, but never actually crossed into my lane. My Tesla was operating on Full Self-Driving (Supervised). The system miscalculated the front vehicle's trajectory and severely overreacted to it approaching t... Read more

Crash

Incident date: Jun 1, 2026

I have been trying to complete these 2 recall in order to bring this car back from salvage title status: campaign 75804 - involves the fuel injector wire harness repair campaign 88004 - addresses the hard-to-refuel concern Mazda claims that both of these recalls are no longer able to be fixed (se... Read more

Incident date: Jun 12, 2026

On XXX I retrieved my 2023 Tesla Model Y (VIN: [XXX]) from Tesla Motors NV, Inc. ([XXX]) after their third attempt to correct a severe panel and component misalignment following a collision repair (Invoice #XXX). The facility replaced major front-end structural components, including the Front Bumper... Read more

Crash

Incident date: Oct 10, 2025

Interior factory component off-gassing causes a recurring residue film on the internal glass of the forward-facing camera, completely blinding the vehicle's primary safety systems and FSD. Tesla Service refuses to rectify the defect under warranty, calling it standard maintenance, forcing owners to ... Read more

Incident date: Jul 2, 2026

The battery in this car can catch fire at any time while parked. The dealership would not take the car to inspect, repair or replace the battery because there is no remedy available at this time. The recall information go back to January 2026 with no remedy or resolution available period. Instruct... Read more

Incident date: Jul 2, 2026

FAILURE: Blind spot monitor module failed due to a corroded internal electrical connector. The failure disabled both the Blind Spot Monitor (BSM) and Rear Cross-Traffic Alert (RCTA). Both remain inoperative. The failed component has not been replaced and is available for inspection. SAFETY RISK: Two... Read more

Incident date: Mar 10, 2026

Several times now, the car's engine will shut off while driving at low speed. When it shuts off, there is a relatively loud electrical noise coming from the engine compartment, and the instrument panel has multiple lights and sounds. There have been times when this issue has nearly caused a major ... Read more

Incident date: Jul 7, 2026

The contact owns a 2015 Dodge Dart. The contact received notification for NHTSA Campaign Number: 25V674000 (Power Train); however, the part to complete the recall repair was unavailable. Additionally, while attempting to shift into reverse(R), the vehicle remained in drive(D). The contact attempted ... Read more

Incident date: Jul 3, 2026

The contact owns a 2023 Toyota RAV4. The contact stated that while driving at 46 MPH in heavy rain, a warning message indicating that the pre-collision sensor was blocked and needed to be cleared, was displayed temporarily, and the contact continued driving. The contact stated that the vehicle sudde... Read more

Incident date: Jul 3, 2026

The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available.The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. ... Read more

Incident date: May 4, 2026

The transmission will shift from whatever gear it is to a random lower gear usually 1-4

Incident date: Jul 2, 2025

This vehicle received the 03D/NHTSA 26V-059 Trailer Controller replacement on 3/26/2026. Prior to that there were no indications of any trailer-related issues. It also received the 35D/NHTSA 26V-225 Instrument Panel update on 5/12/2026. The vehicle now is indicating a connected trailer with faulty w... Read more

Incident date: Jun 1, 2026

I am writing to formally report a concern regarding excessive rear brake wear on my 2023 Ford F-150 Lightning. My vehicle currently has approximately 21,000 miles, and I have been informed that the rear brake pads and/or rotors require replacement significantly earlier than would be expected under ... Read more

Incident date: Jun 14, 2026

The contact owns a 2022 Ford Edge. The contact stated that while driving at various speeds, the front passenger’s side seat belt retracted and failed to loosen. The passenger was unable to move. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was not noti... Read more

Incident date: Jun 11, 2026

On 04/03/2026, 6:04 PM, Acura MDX 2019, Base, SH-AWD, at 105,254 miles on the odometer, posted U3000-49 control module internal electronic failure. The fault appears to be at the 36160-TYS-A02 camera assembly monocular results in a series of cascading errors on the dash with indicators on for LKAS (... Read more

Incident date: Jun 10, 2026

• ABS Control Module. • Intermittent braking & locked calipers while driving in normal conditions. Vehicle would became unstable at highway speeds at times. Sometimes resolves. Ruined calipers & almost started a fire due to friction heat from failed system. • Yes • No • Yes & No. The warni... Read more

Incident date: May 31, 2026

Shift to park error on dash. GM is aware of this issue and won't do anything about it. This causes stress and can cause battery drain. The issue lies within the microswitch that reads that the shifter is in park. The metal arm that activates the switch wears down or the wiring is faulty. Several Mal... Read more

Incident date: Apr 20, 2026

The steering wheel in my 2017 Chrysler Pacifica is sticking or catching, especially during turns or when trying to return the steering wheel back to the centered position. Unknown cause. The steering system nearly consistently exhibits a sticking sensation during gradual turns, particularly when ... Read more

Incident date: Sep 17, 2025

Odometer Fraud. The contact purchased a 2012 Ford F-250. The contact stated that they discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 141,000. It was later discovered upon checking Carfax, that the m... Read more

Incident date: Aug 1, 2025

Receiving daily Battery Saver Mode notices telling me some remote features including lock/unlock may temporarily be unavailable. Not to use my AC and go for longer rides, which I have done with no change. My interior lights are not coming on. My radio powers off and on while driving. Constant clicki... Read more

Incident date: Nov 1, 2025

My 2024 Mazda CX-90 PHEV Premium Plus has experienced repeated hybrid system failures. The vehicle currently has an active "Hybrid System Malfunction" warning light. This is the latest in a series of 17 recalls and recurring defects since purchase in July 2023. Most recently, the vehicle was out of ... Read more

Incident date: Feb 15, 2024

Was in a front driver side T-bone @ 35 miles and hour accident and no Airbags deployed

1 injured

Incident date: May 22, 2026

Total engine failure in the Ford Explorer XLT 2.3L ecoboost.

Incident date: Aug 7, 2025

Regarding the adaptive cruise control, sometimes the system won't engage. The first time this happened a warning popped on the screen saying something about seatbelts. I've learned that the problem can be "fixed" by pulling off the road and turning the car completely off. That includes opening a ... Read more

Incident date: May 20, 2026

I’ve had to replace a total of two times my transmission, including the heater cooler, condenser antifreeze, coolant equipment The radiator tire rods. I have a document multiple documents that will show everything that has been done to my car because of all these malfunctioning parts inside of the... Read more

Incident date: May 12, 2026

The rear backup camera has been intermittently failing for over one year on this 2020 RAM ProMaster 2500. The failure has now become more frequent and extended. When the fault occurs, the infotainment screen displays a permanent "Camera System Unavailable" message that blocks access to all other fun... Read more

Incident date: May 3, 2026

while i was driving my vehicle put the parking brake on and then i was unable to get it deactivated at first, after a few seconds i got it and moved forward in traffic. after a few feet the vehicle put the parking brake on and i was unable to move once again. this was in the middle of traffic and i ... Read more

Incident date: Apr 22, 2026

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part for the repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the remedy to be available. The con... Read more

Incident date: Sep 13, 2025

The contact owns a 2019 Land Rover Discovery. The contact stated that when attempting to back out of a parking space, the shifter was moved to reverse; however, the shifter failed to release from reverse. The vehicle was shut off, then restarted to reset the transmission, and at which time the shift... Read more

Incident date: Mar 1, 2026

Feb 2025 my windshield was cracked by a random fly ball at my grandson‘s baseball game. I contacted Safelite who put me in touch with South Florida Auto Glass out of [XXX] . They came down replaced the windshield reset the sensors. Everything was fine exactly one year later (2/2026) I got a warnin... Read more

Incident date: Apr 28, 2026

Incident date: Aug 27, 2025

My engine light came on, so I took it the mechanic. According to the reading it says it was my purge valve, they replaced. After driving 30 miles it came back on. I took it back and they thought it was a defected part so they replaced it again. After 30 miles, it came back on. The mechanic searched ... Read more

Incident date: Feb 23, 2026

Tail light on the drivers side was hyper flashing and upon inspection found that it is not working. When I removed the tail light to replace the bulb I noticed that the whole tail light assembly was full of water. The bulb is inside a housing that is inaccessible, so bulb cannot be replaced without ... Read more

Incident date: Apr 24, 2026

Driving back to camper in the late evening and was listening to music and gps was on the screen when I was going approximately 32mph when headliner airbags on both sides went off causing me to hit my brakes and veer into the ditch. I was able to maintain pretty good control but did hit either a rock... Read more

Crash

Showing 50 of 1,112 complaints.

NHTSA Safety Ratings, 2016 FORD EDGE

2016 Ford Edge SUV FWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	5 / 5 ★★★★★
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	5 / 5 ★★★★★
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	15.4%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Optional
Lane Departure Warning	Optional

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2016 FORD EDGE

305 manufacturer communications from 183 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	46
350000 EQUIPMENT	37
060000 ENGINE AND ENGINE COOLING	29
100000 POWER TRAIN	18
010000 STEERING	15
060000 ENGINE (PWS)	13
118000 ELECTRICAL SYSTEM:SOFTWARE	11
353000 EQUIPMENT:ELECTRICAL	10

350000 EQUIPMENT

All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during ini

060000 ENGINE AND ENGINE COOLING

For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbocharg

100000 POWER TRAIN

During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the tim

060000 ENGINE AND ENGINE COOLING

This article supersedes TSB 22-2181 to update the Service Procedure and Part List. Some 2015-2017 Edge, 2016-2017 MKX, 2017 Fusion/MKZ/Continental vehicles equipped with a 2.7L EcoBoost or 3.0L EcoBoost engine may exhibit an oil leak from t

350000 EQUIPMENT

Certain 2015-2018 Model Year Edge, 2019-2020 Fusion and MKZ Vehicles Equipped with a 2.0L EcoBoost Engine and 6F35 Transmission Rattle Noise at the Transmission Bellhousing Area Flexplate Cracks REASON FOR THIS SUPPLEMENT Aftermarket torq

100000 POWER TRAIN

160000 STRUCTURE

For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification numbe

030000 BRAKES (PWS)

Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should o

280100 BACK OVER PREVENTION:SOFTWARE

Some 2015-2020 Edge, 2016-2018 MKX, 2019-2020 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. This may be due to the rear gate trunk module (RGTM) s

060000 ENGINE AND ENGINE COOLING

Some 2015-2017 Edge, 2016-2017 MKX, 2017 Fusion/MKZ/Continental vehicles equipped with a 2.7L EcoBoost or 3.0L EcoBoost engine vehicles may exhibit an oil leak from the engine oil pan RTV seal. This may be due to a lack of RTV adhesion. Thi

030000 SERVICE BRAKES, HYDRAULIC

030000 BRAKES (PWS)

Certain 2015-2019 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ Vehicles Front Brake Flexible Hose Replacement REASON FOR THIS SUPPLEMENT Parts Requirements / Ordering Information: Part numbers fo

030000 BRAKES (PWS)

Certain 2015-2018 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ Vehicles Front Brake Flexible Hose Replacement Submitting Owner Letters

100000 POWER TRAIN

Certain 2015-2018 Model Year Edge, 2019-2020 Fusion and MKZ Vehicles Equipped with a 2.0L EcoBoost Engine and 6F35 Transmission Rattle Noise at the Transmission Bellhousing Area ??A?A? Flexplate Crack In some of the affected vehicles, a cr

030000 BRAKES (PWS)

Certain 2015-2018 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ Vehicles Front Brake Flexible Hose Replacement In some of the affected vehicles, brake fluid may leak from one or both front brake f

100000 POWER TRAIN

Some 2015-2016 vehicles equipped with 6F50/6F55 transmission and built on 2-Nov-2015 and through 1-Feb-2016 may exhibit no reverse, 3rd and 5th gear with diagnostic trouble codes (DTCs) P0715,P0717,P0756 and/or P2701. This may be caused by

060000 ENGINE AND ENGINE COOLING

Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator la

110000 ELECTRICAL SYSTEM

Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle

100000 POWER TRAIN

Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever c

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

354000 EQUIPMENT:MECHANICAL

This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2

350000 EQUIPMENT

220000 SEATS

118000 ELECTRICAL SYSTEM:SOFTWARE

Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If pos

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

120110 EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE

Some 2015-2021 Edge, 2016-2018 MKX, and 2019-2021 Nautilus vehicles may exhibit the parking lamps stay on and/or the trailer lights flicker with vehicle turned off when a trailer is connected to the vehicle. This may be due to the software

110600 ELECTRICAL SYSTEM:INTERIOR LAMPS/BULBS

120000 EXTERIOR LIGHTING

110000 ELECTRICAL SYSTEM

162000 STRUCTURE:BODY

This article supersedes TSB 17-0065 to update the Service Procedure and vehicles affected. Some 2015-2019 Edge, 2016-2018 MKX, and 2019 Nautilus vehicles built on or before 05-Jun-2019 may exhibit a rattle or flutter noise from the underbod

115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

Some 2016-2017 Ford and Lincoln vehicles with a new body control module (BCM) installed may exhibit a programming error when using IDS versions 122.03 through 123.01 stating 'Data Corrupt' or 'Configuration Failed, would you like to retry?'

110000 ELECTRICAL SYSTEM

Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th

031110 SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING

Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotor

119430 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:ONBOARD (OBCM)

Some 2016-2017 Ford and Lincoln vehicles with a new Body Control Module (BCM) installed may exhibit a programming error using IDS v122.03 and newer stating "Data Corrupt" or Configuration Failed, would you like to retry?. A temporary work

115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

110000 ELECTRICAL SYSTEM

Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled

220000 SEATS

Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus,

162200 STRUCTURE:BODY:BUMPERS

Some 2015-2021 Edge, 2016-2018 MKX and 2019-2021 Nautilus vehicles may exhibit a hood bounce or flutter condition at high speeds. This may be due to an incorrect adjustment of the rubber bump stops. To correct this condition, make sure the

350000 EQUIPMENT

Some 2015-2021 Edge, 2016-2018 MKX, 2019-2021 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. This may be due to the rear gate trunk module (RGTM) s

110000 ELECTRICAL SYSTEM

Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-20

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

060000 ENGINE AND ENGINE COOLING

356000 EQUIPMENT ADAPTIVE/MOBILITY

350000 EQUIPMENT

100000 POWER TRAIN

160000 STRUCTURE

Some 2015-2020 Edge, 2016-2018 MKX, and 2019-2020 Nautilus vehicles may require replacement of the roof opening panel track or frame for various conditions. When replacing the roof opening panel, the replacement component may have less magn

110000 ELECTRICAL SYSTEM

Some 2021 Mustang Mach-E vehicles may experience a concern of the alarm activating when an unlocked door is opened, the driver door does not unlock/open when pressing the door activation switch, or the door activation switch not lighting up

100000 POWER TRAIN

Some 2013-2016 Fusion, 2013-2018 C-MAX, 2013-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever c

350000 EQUIPMENT

Some 2015-2021 F-150, 2016-2018 MKX, 2019-2021 Nautilus, 2015-2021 Edge, 2017-2019 Fusion, 2017-2020 MKZ And 2017-2020 Continental vehicles equipped with a 2.7L/3.0L EcoBoost engine may appear to have a low engine oil level if the proper pr

118000 ELECTRICAL SYSTEM:SOFTWARE

Some 2016-2018 Edge vehicles may exhibit an intermittently inoperative turn signal tick-tock sound from the instrument panel cluster (IPC) when the turn signal is active. This may be due to the software in the IPC. To correct the condition,

350000 EQUIPMENT

356000 EQUIPMENT ADAPTIVE/MOBILITY

2015-2018 Edge, 2016-2018 MKX vehicles equipped with active front steering (AFS) may require additional service when replacing the driver airbag using certain part numbers only and/or if replacing the restraints control module (RCM). In add

350000 EQUIPMENT

140000 AIR BAGS

356000 EQUIPMENT ADAPTIVE/MOBILITY

When installing a replacement short block in 2015-2017 vehicles equipped with a 2.7L or 3.0L EcoBoost engine, the engine must be converted to use a belt driven oil pump with the following parts: left exhaust camshaft JT4Z-6250-B, left inta

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

118410 ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SOFTWARE

Some 2015-2020 F-150/Mustang, 2016-2020 Edge, 2016-2018 MKX and 2019-2020 Nautilus vehicles built on or before 18-Jan-2020 may exhibit a mirror click and/or ratcheting noise when using memory functions or easy entry/exit function. This may

356000 EQUIPMENT ADAPTIVE/MOBILITY

060000 ENGINE AND ENGINE COOLING

Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare fo

110000 ELECTRICAL SYSTEM

Some 2015-2020 Edge, 2016-2018 MKX, and 2019-2020 Nautilus vehicles may exhibit the parking lamps stay on and/or the trailer lights flicker with vehicle turned off when a trailer is connected to the vehicle. This may be due to the software

350000 EQUIPMENT

This article supersedes TSB 19-2236 to update the parts list. Some 2015-2018 Edge vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise. This may be more noticeable at idle. This may be due to a flexplate crack around the

100000 POWER TRAIN

060000 ENGINE AND ENGINE COOLING

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Some 2015-2020 F-150, 2016-2018 MKX, 2019-2020 Nautilus, 2015-2020 Edge, 2017-2019 Fusion, 2017-2020 MKZ And 2017-2020 Continental vehicles equipped with a 2.7L/3.0L EcoBoost engine may appear to have a low engine oil level if the proper pr

350000 EQUIPMENT

118000 ELECTRICAL SYSTEM:SOFTWARE

Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-201

160000 STRUCTURE

This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint wi

060000 ENGINE AND ENGINE COOLING

Some 2015-2020 F150/Edge/Fusion, 2016-2018 MKX, 2019-2020 Nautilus, and 2017-2020 Continental vehicles equipped with 2.7L EcoBoost engines may exhibit an illuminated malfunction indicator lamp (MIL) and/or Engine Coolant Over Temperature wa

350000 EQUIPMENT

Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple

110000 ELECTRICAL SYSTEM

220000 SEATS

Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may

161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

980000 UNKNOWN OR OTHER

SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing t

060000 ENGINE AND ENGINE COOLING

110000 ELECTRICAL SYSTEM

Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the

060000 ENGINE AND ENGINE COOLING

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided

060000 ENGINE AND ENGINE COOLING

Some 2016-2017 Edge/MKX, 2017 Continental/Fusion/MKZ vehicles equipped with a 2.7L or 3.0L EcoBoost engine and built on 1-Apr-2016 and through 1-Jan-2017 may exhibit white or blue smoke from the exhaust, rough idle in neutral or park at nor

060000 ENGINE AND ENGINE COOLING

132000 VISIBILITY:GLASS, SIDE/REAR

Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid

130000 VISIBILITY

110000 ELECTRICAL SYSTEM

For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA a

350000 EQUIPMENT

Some 2015-2018 Edge vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise. This may be more noticeable at idle. This may be due to a flexplate crack around the crankshaft. To correct the condition, follow the Service Proc

103700 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

100000 POWER TRAIN

110000 ELECTRICAL SYSTEM

Some 2015-2019 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the appropriate Ford diagnostic scan tool may displ

136000 VISIBILITY:WINDSHIELD WIPER/WASHER

Some 2015-2019 Edge vehicles build on or before 5-Nov-2018 may exhibit snow and/or ice accumulation below the wiper blade park position, causing the wipers to have intermittent operational issues. If normal diagnostics do not result in a ro

130000 VISIBILITY

060000 ENGINE AND ENGINE COOLING

110000 ELECTRICAL SYSTEM

Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, S

356000 EQUIPMENT ADAPTIVE/MOBILITY

Some 2015-2017 F-150/Mustang, 2015-2018 Edge/MKC, 2016-2018 MKX, 2013-2018 Explorer/Taurus/Flex/MKT, and 2017-2018 Fusion/MKZ/Continental vehicles built on or before 19-Oct-2017 may exhibit an inoperative adaptive cruise control, collision

260000 FORWARD COLLISION AVOIDANCE

060000 ENGINE AND ENGINE COOLING

Some 2015-2018 Edge and 2015-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator la

100000 POWER TRAIN

2015-2016 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Taurus Police/Explorer/Explorer Police vehicles built on or before 10-Jun-2016 and equipped with a 3.5L or 3.7L engine, all wheel drive (AWD) and a power transfer unit (PTU) may exhibit a PTU venti

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NHTSA Safety Investigations, FORD EDGE

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

DP, Open , Model Year: 2015

Loss of Motive Power

The Office of Defects Investigation (ODI) received a petition on August 5, 2026, requesting a defect investigation into the 2.0 Liter EcoBoost engine on model year 2015-2018 Ford Edge vehicles. The petition alleges that engine coolant intrusion results in a significant loss of engine power, accompan... Read more

PE, Closed , Model Year: 2015

Loss of braking caused by rear brake hose failure

On October 3, 2024, NHTSA’s Office of Defects Investigation (ODI) opened this Preliminary Evaluation to investigate instances of rear brake hose ruptures causing a sudden and unexpected loss of braking in model year (MY) 2015-2017 Ford Edge vehicles manufactured by Ford Motor Company. The complain... ts allege that, without warning, the vehicle lost its ability to brake causing an unanticipated increase in the vehicle’s stopping distance. The complaints also allege that, prior to the rear brake hose rupture event, the vehicle had been serviced under recall 20V-469. Recall 20V469 involved MY 2015-2018 Ford Edge and MY 2016-2018 Lincoln MKX vehicles which may experience front brake hose ruptures causing increased brake pedal travel and a reduction in the rate of deceleration. Ford identified the cause of this safety defect as a consistent localized failure of the internal reinforcement braid of the brake hose due to cyclic fatigue via tensile/bending and torsional inputs during suspension and steering articulations. Ford also identified that only 88% of suspension articulation was utilized on the front brake hose test rig during life cycle testing. These findings, along with ODI’s identification of an emerging trend involving rear brake hose ruptures, prompted the opening of this investigation. ODI identified 64 Vehicle Owners Questionnaires related to this investigation, 2 involving a crash. These consumers were interviewed and reported experiencing sudden loss of braking ability while traveling at low and highway speeds without any prior warning such as a “low brake fluid” warning indicator. Consumers reported that, as they tried to stop their vehicle, the brake pedal traveling to the floorboard and the vehicle required more stopping distance than anticipated or considered normal. Consumers also observed brake fluid present on the rear tires and roadway near the rear tires immediately after the incident. Some consumers provided photographs of the rear brake hose ruptures which depicted a similar rupture pattern and location (near the crimp on the dynamic section of the brake hose). 1 photograph showed an installation alignment mark pulled out near the crimp suggesting exposure to unanticipated tensile forces pulling the hose away from the crimp. During this investigation, Ford responded to Information Request Letters detailing information such as warranty claim data, brake hose specifications and engineering drawings, production part changes logs, and Ford’s assessments of potential root cause. Ford reported that the front and rear brake jounce hoses equipped on the subject vehicle population utilized the same construction and material. Therefore, Ford’s analysis consisted of a comparison between the front and rear hoses demonstrating that the rear hose bend radii in full jounce and full rebound were larger than the front hose. Ford also described that the two hoses are exposed to different loading environments as the rear brake hose is exposed to suspension inputs only, while the front hose is exposed to both suspension and steering inputs; thus, the rear hose is subjected to lower tension and fatigue loads. However, it is important to point out that larger bend radii alone do not necessarily mean a brake hose can withstand the dynamic loading requirements of a brake hose (as discussed earlier, the defect identified in the front brake hoses were attributed to the hose material). Rear brake hose failures were identified through exemplar vehicle and parts inspections conducted by NHTSA’s Vehicle Research and Testing Center. Ford stated that its investigation did not identify any specific or common root cause for this safety defect, and that brake hoses can fail for many reasons including contact with road debris, improper vehicle servicing, and fatigue, as well as vehicle age and miles in service. Based on its assessment of failure rates and warranty claims, Ford concluded that the rear brake hose ruptures did not present an unreasonable risk to motor vehicle safety because consumers would experience a progressive leak accompanied by a red brake warning indicator within the instrument panel and would not experience a total loss of braking due to the diagonally split brake system. Note that these assessments are contrary to the consumer experiences described above. As previously described, consumers described a sudden, unexpected loss of braking ability with no prior warning in their instrument cluster (not a progressive leak) and an increase in anticipated vehicle stopping distance (presenting an unreasonable risk to motor vehicle safety). ODI conveyed these perspectives and investigative findings to Ford during a technical discussion on July 23, 2025. On August 22, 2025, Ford submittedrecall 25V-544 which included MY 2015-2018 Ford Edge and MY 2016-2018 Lincoln MKX vehicles, for a total recall population of 499,129 vehicles. As described in the Part 573, in September 2024, Ford concluded that this concern did not present an unreasonable risk to motor vehicle safety and closed its investigation into allegations involving rear brake jounce hose ruptures within this vehicle population. Ford reopened this investigation in July 2025 following the technical discussion with ODI referenced above. Ford identified the safety defect as a rupture of the rear brake jounce hose resulting in an increase in pedal travel and increase in vehicle stopping distance elevating the risk of a crash. To date, Ford has not fully determined the root cause of this safety defect and is currently working to develop a remedy program. In view of the recall action taken by Ford, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identiﬁcation Number document, go to NHTSA.gov.Read more

RQ, Open , Model Year: 2020

Rearview Camera FMVSS 111 Noncompliance

On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus ... Read more

PE, Closed , Model Year: 2011

Door Ajar Warning Light Always On

The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the ligh... t is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.Read more

PE, Closed , Model Year: 2014

Wheel Separation

On November 29, 2014, ODI received a complaint reporting the complete separation of an original equipment 22-inch alloy wheel rim mounted on the right front position of a model year 2014 Ford Edge vehicle (VOQ 10661278).The driver indicated that the right-front corner of the vehicle suddenly dropped... Read more

PE, Closed , Model Year: 2007

FRONT SUSPENSION LOWER BALL JOINT

ON JULY 13, 2009, THE OFFICE OF DEFECTS INVESTIGATIONS (ODI) OPENED PRELIMINARY EVALUATION PE09-031 TO INVESTIGATE ALLEGATIONS OF FRONT LOWER BALL JOINT SEPARATION IN MODEL YEAR (MY) 2007 AND 2008 FORD EDGE AND LINCOLN MKX VEHICLES.THE INVESTIGATION WAS BASED ON THREE OWNER COMPLAINTS ALLEGING THAT ... THE FRONT LOWER BALL JOINT SEPARATED AND CAUSED THE FRONT SUSPENSION TO COLLAPSE WHILE DRIVING.ODI ALSO IDENTIFIED INFORMATION RELATED TO THE ALLEGED DEFECT IN EARLY WARNING DATA SUBMITTED BY FORD.PRELIMINARY ANALYSIS INDICATED THAT THE FAILURES WERE RELATED TO THE PINCH BOLT USED TO SECURE THE FRONT LOWER BALL JOINT STUD TO THE STEERING KNUCKLE.ONE COMPLAINT ALLEGED THAT A CRASH OCCURRED WHICH RESULTED IN A MINOR INJURY.HOWEVER, NO ADDITIONAL INFORMATION COULD BE OBTAINED TO SUPPORT THIS CLAIM.INFORMATION PROVIDED BY FORD IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER FOR PE09-031 INDICATE THAT IN EARLY MY 2007 PRODUCTION THERE WERE SOME ISSUES WITH THE FRONT LOWER CONTROL ARM BALL JOINT ASSEMBLY PROCESS.THE PINCH BOLTS USED WERE HAND STARTED AND HAD THE POTENTIAL TO CROSS THREAD AND NOT ACHIEVE PROPER CLAMP LOAD, POTENTIALLY RESULTING IN A LOOSE JOINT.IN NOVEMBER 2007, CHANGES WERE IMPLEMENTED TO CHASE AND CLEAN THE FIRST SIX THREADS OF THE BOLT TO PROVIDE EASIER HAND STARTING OF THE NUT AND ENSURE GOOD THREAD ENGAGEMENT BEFORE TIGHTENING. FORD ALSO IDENTIFIED ONGOING CONCERNS WITH THE POWER TRANSMISSION UNIT (PTU) SEALS AND FRONT SUSPENSION HYDRO-BUSHINGS ON THE SUBJECT VEHICLES, WHICH BOTH REQUIRE DISASSEMBLY OF THE FRONT LOWER BALL JOINT TO REPAIR.IF THE BALL JOINT IS NOT PROPERLY REASSEMBLED FOLLOWING SUCH SERVICE, THE JOINT MAY SEPARATE IN LATER SERVICE.FORD HAS PROVIDED ADDITIONAL INSTRUCTIONS AND NEW PINCH BOLTS TO THE PTU REPAIR KIT TO IMPROVE THE JOINT REASSEMBLY PROCESS. ODI'S ANALYSIS OF FAILURE DATA IDENTIFIED 31 INCIDENTS OF JOINT SEPARATION (WITH 12 SPECIFICALLY STATING THAT THEY OCCURRED WHILE DRIVING).REPAIR RECORDS FOR THESE 31 VEHICLES SHOWS THAT 28 INVOLVE SEPARATION OF THE JOINT ON THE PASSENGER (RIGHT) SIDE, WHICH IS THE SIDE THAT MUST BE DISASSEMBLED FOR PTU SERVICE.TWENTY-THREE OF THESE WERE FOUND TO HAVE BEEN PREVIOUSLY DISASSEMBLED FOR CONTROL ARM BUSHING SERVICE, PTU SERVICE OR OTHER TRANSMISSION REPAIR. THE EIGHT CLAIMS THAT DID NOT INVOLVE PRIOR SERVICE REPAIRS REQUIRING JOINT DISASSEMBLY ALL OCCURRED VERY EARLY IN VEHICLE LIFE, INDICATING THAT IT IS UNLIKELY THAT ANY JOINTS MANUFACTURED WITH LOOSE PINCH BOLTS ARE STILL IN SERVICE.ALL OF THESE JOINTS FAILED WITHIN 6 MONTHS IN SERVICE AND 10,000 MILES (THE MAXIMUM FAILURE MILEAGE IS 8,097 MILES).THERE HAVEN'T BEEN ANY SUCH FAILURES (I.E., NOT INVOLVING PRIOR SERVICE/DISASSEMBLY) SINCE DECEMBER 2008.THE RATE FOR INCIDENTS THAT DID NOT OCCUR FOLLOWING SERVICE AND, THUS, MAY BE RELATED TO THE MANUFACTURING PROCESS ISSUES IDENTIFIED BY FORD IS VERY LOW (2.5 PER 100,000 VEHICLES) AND THESE INCIDENTS OCCURRED VERY EARLY IN THE LIFE OF THE VEHICLES AND ARE NOT SHOWING A CONTINUING FAILURE TREND.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.Read more

FORD EDGE - All Years Overview

Complete safety history for the FORD EDGE across all model years (2007, 2024).

92 Total Recalls

18,058 Total Complaints

6 Investigations

506 Reported Crashes

185 Reported Fires

4 Reported Deaths

FORD EDGE - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2024	2	50	View
2023	4	34	View
2022	5	163	View
2021	7	147	View
2020	4	432	View
2019	3	937	View
2018	7	984	View
2017	8	1,647	View
2016 (current)	7	1,112
2015	7	967	View
2014	3	519	View
2013	2	3,247	View
2012	3	1,482	View
2011	3	2,538	View
2010	7	778	View
2009	7	307	View
2008	7	1,467	View
2007	6	1,242	View
2004	0	5	View

Other FORD Models

Model	Recalls	Complaints
MUSTANG	1,104	11,600	View
RANGER	928	10,371	View
F-350 SD	776	2,363	View
F-150	692	46,142	View
F-450 SD	692	624	View
F-250 SD	638	3,635	View
EXPLORER	624	42,549	View
F-550 SD	578	603	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2016 FORD EDGE

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2016 FORD EDGE

Safety Technology

Technical Service Bulletins, 2016 FORD EDGE

Most Affected Components

NHTSA Safety Investigations, FORD EDGE

FORD EDGE - All Years Overview

FORD EDGE - Year by Year

Other FORD Models