2018 FORD EDGE
7 recalls, 949 complaints - 187 TSBs - 5/5 safety rating
25V572000 Sep 3, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Defect Description
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distort... Read more
Consequence
A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for... Read more
25V544000 Aug 22, 2025
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Defect Description
Ford Motor Company (Ford) is recalling certain 2016-2018 Lincoln MKX and 2015-2018 Edge vehicles. The rear brake jounce hose may rupture and leak brake fluid.
Consequence
A brake fluid leak can extend the distance required to stop the vehicle, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the brake jounce hoses and adjust brake jounce hoses with no damage present, free of charge. Interim owner letters notifying owners of the safety risk were mailed September 8, 2025. Additional letters will be sent once the remedy is available, anticipated August 2026... Read more
22V413000 Jun 10, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Defect Description
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notifica... Read more
20V469000 Aug 10, 2020
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Defect Description
Ford Motor Company (Ford) is recalling certain 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The front brake hoses may rupture prematurely.
Consequence
A ruptured front brake hose will cause a brake fluid leak, lengthening the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will replace the front brake hoses with the new hoses that have a revised braid material, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S42.
18V612000 Sep 11, 2018
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Defect Description
Ford Motor Company (Ford) is recalling certain 2018 Ford Edge and Lincoln MKX vehicles. These vehicles may have door striker bolts that are shorter than intended. Vehicles with shorter door striker bolts fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 2... Read more
Consequence
If the doors open in the event of a crash, there is an increased risk of injury.
Remedy
Ford will notify owners, and dealers will replace the door striker bolts, free of charge. The recall began October 18, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18C06.
18V548000 Aug 20, 2018
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Defect Description
Ford Motor Company (Ford) is recalling certain 2018 Ford Edge, Lincoln MKX, 2019 Ford Flex, and Lincoln MKT vehicles. The power supply cables at the starter and the alternator may not have been properly secured, possibly resulting in an electrical arc.
Consequence
An electrical arc can increase the risk of a fire.
Remedy
Ford will notify owners, and dealers will inspect the alternator and starter motor power supply cables to verify that they are properly secured, correcting them as necessary, free of charge. The recall began September 26, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's nu... Read more
18V390000 Jun 11, 2018
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Defect Description
Ford Motor Company (Ford) is recalling certain 2017-2018 Ford Edge and 2017 Lincoln MKZ vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Consequence
If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will replace the torque converters, free of charge. The recall began on July 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S16 (S2). Note: This recall is an expansion of recall 17V-427.
Complaint Statistics
949 total complaints
43 crashes 17 fires 37 injuries 1 deaths
Top Reported Components
| Component | Complaints |
|---|---|
| ENGINE | 165 |
| ELECTRICAL SYSTEM | 118 |
| UNKNOWN OR OTHER | 90 |
| POWER TRAIN | 89 |
| SERVICE BRAKES | 55 |
| STEERING | 54 |
| FUEL/PROPULSION SYSTEM | 35 |
| ENGINE AND ENGINE COOLING | 29 |
| AIR BAGS | 28 |
| STRUCTURE:BODY | 24 |
ENGINE
Jul 10, 2026
Incident date: Jun 25, 2026
2.0L motor cel on mechanics \ service tech said coolant is intruding the cylinders. the car may over heat ,crack a piston, destroy motor and may catch fire! confirmed by dealer. no earlier symptoms just CEL came on.
UNKNOWN OR OTHER
Jul 9, 2026
Incident date: Aug 1, 2023
*Initial engine startup rough idling and also after filling gas tank up, periodic stalling, Check Engine light come on, P302 Code misfire of cylinder #2, Disappearing coolant with no observable leaks, white smoke upon startups. I am bringing the car in tomorrow to Ford for an engine inspection/analy... Read more
ELECTRICAL SYSTEM
Jul 9, 2026
Incident date: Aug 1, 2023
*Initial engine startup rough idling and also after filling gas tank up, periodic stalling, Check Engine light come on, P302 Code misfire of cylinder #2, Disappearing coolant with no observable leaks, white smoke upon startups. I am bringing the car in tomorrow to Ford for an engine inspection/analy... Read more
ENGINE
Jul 9, 2026
Incident date: Aug 1, 2023
*Initial engine startup rough idling and also after filling gas tank up, periodic stalling, Check Engine light come on, P302 Code misfire of cylinder #2, Disappearing coolant with no observable leaks, white smoke upon startups. I am bringing the car in tomorrow to Ford for an engine inspection/analy... Read more
ENGINE
Jul 9, 2026
Incident date: Jun 22, 2026
Engine misfires when driving. The cause is coolant intrusion. Loss of power when driving. Rough idling. Very dangerous to drive. Diagnosed by a ford certified dealership. No symptoms prior to the problem. Vehicle is available for inspection.
ENGINE
Jul 8, 2026
Incident date: Jul 3, 2026
ENGINE replacement due to coolant intrusion. This is common BIG problems reported by many and Ford is not fixing it. Engine light came after visit at Ford dealer service and was told to drive the car as long as the engine light was not flashing. Inspected by Ford and told $10,000 to fix No messages ... Read more
ENGINE
Jul 7, 2026
Incident date: Jul 2, 2026
A week prior to the engine light going on, I noticed the car running rough when stopped at a traffic light. I thought it was due to the extreme heat and the A/C running high. The check engine light went on in my 2018 Ford Edge on XXX. I took it to the dealer where I purchased it and they ran a diagn... Read more
FUEL/PROPULSION SYSTEM
Jul 6, 2026
Incident date: Jul 6, 2026
receiving code p0304 cylinder 4 misfire. technician placed scope inside cylinder 4 and signs of coolant inside the cylinder. TSB 19-2346 matches what is happening in with his vehicle
ENGINE
Jul 6, 2026
Incident date: Jul 6, 2026
receiving code p0304 cylinder 4 misfire. technician placed scope inside cylinder 4 and signs of coolant inside the cylinder. TSB 19-2346 matches what is happening in with his vehicle
ENGINE
Jun 29, 2026
Incident date: Jun 24, 2026
This is an issue that could lead to sudden engine failure while driving, causing a serious accident risk. A few months ago the engine sputtered while idle after starting and the heater wasn't working well. Noticed coolant was a low and topped it off. The issue seemed resolved after this. A few week... Read more
ENGINE
Jun 25, 2026
Incident date: May 31, 2026
The check engine light came on while the vehicle was being driven during a vacation. This happened after the vehicle had a maintenance-required tune-up performed by the dealership on May 19, 2026. The vehicle was not having performance issues at the time, but I did not want to drive home with the ch... Read more
ELECTRICAL SYSTEM
Jun 25, 2026
Incident date: May 31, 2026
The check engine light came on while the vehicle was being driven during a vacation. This happened after the vehicle had a maintenance-required tune-up performed by the dealership on May 19, 2026. The vehicle was not having performance issues at the time, but I did not want to drive home with the ch... Read more
FUEL/PROPULSION SYSTEM
Jun 25, 2026
Incident date: May 31, 2026
The check engine light came on while the vehicle was being driven during a vacation. This happened after the vehicle had a maintenance-required tune-up performed by the dealership on May 19, 2026. The vehicle was not having performance issues at the time, but I did not want to drive home with the ch... Read more
ENGINE
Jun 25, 2026
Incident date: Jan 5, 2026
Approximately 3–6 months ago, my 2018 Ford Edge (2.0L EcoBoost, ~86,650 miles) began exhibiting symptoms including repeated coolant loss requiring frequent top-offs with no visible external leak, a check engine light with misfire codes, and rough idle and rough running conditions. I brought the ve... Read more
ENGINE
Jun 24, 2026
Incident date: May 22, 2026
Known ford edge issue, coolant intrusion, that occurs due to bad design of the engine block and related cooling issue. Engine nearly locked up while driving without warning or notice on highway, bad stuttering.
POWER TRAIN
Jun 24, 2026
Incident date: May 22, 2026
Known ford edge issue, coolant intrusion, that occurs due to bad design of the engine block and related cooling issue. Engine nearly locked up while driving without warning or notice on highway, bad stuttering.
POWER TRAIN
Jun 21, 2026
Incident date: Jun 18, 2026
A torque converter positioning sensor component stuck off
ENGINE
Jun 17, 2026
Incident date: Jun 15, 2026
The check engine light came on 2 weeks ago, and I have had rough cold starts since then. Brought my car to the dealership after Autozone scanned the code and told me I need new spark plugs and an ignition coil. The mechanic at the Ford dealership determined that Coolant is leaking into the cylinders... Read more
ENGINE
Jun 16, 2026
Incident date: Oct 1, 2025
The engine continually exhibits cylinder #2 misfiring, disappearing coolant, and rough idling. Efforts have been made, but these issues relate directly to a cracked block allowing coolant into the combustion chamber. The car has about 93,000 miles on it and has been meticulously maintained, but stil... Read more
UNKNOWN OR OTHER
Jun 15, 2026
Incident date: Jun 15, 2026
I have a 2018 Ford Edge where the liftgate will not open at all from any method—key fob, interior button, or the hatch button. This appears to be a mechanical or electrical failure, and I’m concerned it may be a defect and a potential safety issue since the trunk cannot be accessed. It has had m... Read more
ENGINE
Jun 11, 2026
Incident date: Jun 10, 2026
In November 2025, my 2021 Honda Pilot started experiencing stalling while driving, hesitation when accelerating, and sudden power loss while idling. I took the vehicle to my local Homda dealership and each time they dismissed the problem, indicating that they could not find any issues. On 4/24/2... Read more
AIR BAGS
Jun 11, 2026
Incident date: Jun 3, 2024
I'm getting a warning message regarding my airbag system. I can see that recalls go back to the 2001 model year yet do not extend back to the 1995 year?
ENGINE
Jun 10, 2026
Incident date: Jun 10, 2026
I am the owner of a 2025 KIA Telluride. The engine shuts completely off with a Warming stating "Engine OFF! Shift to P or N, then restart engine". Car has no power and creates a dangerous situation in traffic. You are on a highway and you have to stop the car to restart. The traffic flow is dangerou... Read more
SERVICE BRAKES
Jun 9, 2026
Incident date: May 3, 2026
Description of Safety Defect: The Automatic Emergency Braking (AEB) / Forward Collision Avoidance system is severely malfunctioning. On multiple occasions, the vehicle has experienced "phantom braking"—abruptly slamming on the brakes for no reason whatsoever. There were no obstacles, pedestrians,... Read more
ELECTRICAL SYSTEM
Jun 4, 2026
Incident date: Jun 1, 2026
My 2017 Honda Pilot Touring has experienced ongoing electrical and battery-related issues for several years and has been in and out of authorized Honda dealerships numerous times. The vehicle has been serviced repeatedly at both Fowler Honda in [XXX], and Pensacola Honda in [XXX]. Due to the inabili... Read more
LANE DEPARTURE: ASSIST
Jun 2, 2026
Incident date: Jan 16, 2024
I am reporting a safety incident involving my 2025 Tesla Model Y and Full Self-Driving. While driving with Full Self-Driving engaged… latest update, the vehicle steered into an express-lane barrier/bar structure. The impact caused severe windshield damage and apparent body damage near the passeng... Read more
Crash
POWER TRAIN
Jun 1, 2026
Incident date: May 1, 2026
I was driving my car would not accelerate on the highway and it almost caused me to get into an accident with my niece in the car. When I took the car to Audi this is what I was told my the service adviser. “Good afternoon. The technician has been looking into the vehicle and has found the cause o... Read more
POWER TRAIN
May 29, 2026
Incident date: May 26, 2026
The contact owns a 2018 Jeep Cherokee. The contact stated that while driving at 35 MPH, the vehicle shut off as several warning lights appeared on the instrument panel. The contact made multiple attempts to restart the vehicle but to no avail. The police arrived at the scene and helped to place the ... Read more
STEERING
May 29, 2026
Incident date: May 26, 2026
Steering wheel sticks after a period of driving. After 15-20 minutes of driving (especially during warm months), the steering wheel develops a sticky feeling. Instead of smooth corrective steering to maintain the desired direction of travel, the wheel sticks and jerks free only when I apply enough f... Read more
ENGINE
May 28, 2026
Incident date: Apr 7, 2026
Hello, I was driving home from work with my six-month old in the car and the engine stalled while on the Belleville Turnpike. It seized and I was almost rear-ended by a tractor trailer hauling lumber to the lumber yard just a few streets away. I couldn't move the car and was afraid of how to even a... Read more
ENGINE
May 24, 2026
Incident date: Apr 6, 2026
My car caught on fire on [CCC] and it's completely burned down, a total loss. Following is information about my car and some summary of what happened. Car information: - Mazda CX5 2024 - Bought in June or July 2024(car payment only made 22 times so far) - Odometer 24,445mi(as of 05/15/2026) What h... Read more
Fire
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
May 18, 2026
Incident date: May 18, 2026
In two separate instances the Autonomous Emergency Brake system was activated. Luckily there i didn't cause an accident. There was no one in front of me either times. Thats the worst of all the issues the vehicle has.
ELECTRICAL SYSTEM
May 16, 2026
Incident date: May 15, 2026
The PCS module failed in the vehicle, not allowing me to charge the vehicle at home. I can still use it at Superchargers, but the AC charging at my house no longer works and the power share function of the truck also no longer works. There seems to be a widespread issue as in all the forms in groups... Read more
ELECTRICAL SYSTEM
May 15, 2026
Incident date: Apr 15, 2026
I own a 2012 Volkswagen Passat [VIN [XXX] ] with approximately 1315xx miles. On December 17, 2025, I took the car to Rockwall County Volkswagen for three recalls. The car was running and was driven 9.5 miles to the dealership under its own power. I left the engine running when I left the it with the... Read more
POWER TRAIN
May 13, 2026
Incident date: May 13, 2026
Blown head gasket, coolant leak into engine tsb222229
SERVICE BRAKES
May 13, 2026
Incident date: May 13, 2026
While driving my 2016 Ford Edge Titanium, I felt a sudden popping sensation while applying the brakes and the brake pedal immediately went to the floor, resulting in major loss of braking ability. I was able to slowly and carefully get the vehicle parked before completely losing stopping ability. Br... Read more
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
May 12, 2026
Incident date: Feb 3, 2026
The contact owns a 2017 Acura RDX. The contact stated while driving at an undisclosed speed, the vehicle loss automotive power while the accelerator pedal was depressed. No warning lights were illuminated. The failure occurred on several different occasions. A dealer was contacted and made aware of ... Read more
ENGINE
May 12, 2026
Incident date: Mar 18, 2026
Traveling Northbound in the left lane on [XXX] approximately 1 mile prior to the [XXX] exit. I increased my speed to move to the right lane and exit. After moving the the right lane and signaling to exit the highway a notification appeared on the gauge cluster stating to shift to neutral and resta... Read more
POWER TRAIN
May 4, 2026
Incident date: Apr 29, 2026
The contact owns a 2024 Ford Bronco. The contact stated that while coming to a stop, the vehicle would unexpectedly lunge forward and hesitate, with no warning lights illuminated. The contact also stated that a loud, abnormal rattling noise was coming from the soft top area of the vehicle. The vehic... Read more
UNKNOWN OR OTHER
May 2, 2026
Incident date: May 16, 2024
There is already an SIB 513316 out on similar defects. Sloshing noises/water in pax compartment due to rain water intrusion that has caused damage in electronic modules in the trunk due to a defective drainage system--holes are not large enough. Failure of control units located in damaged area--wh... Read more
STRUCTURE:BODY
May 1, 2026
Incident date: Apr 20, 2026
While pulling into a residential parking space at low speed, the vehicle (2023 Ford Escape) suddenly accelerated unexpectedly without additional throttle input. The acceleration was abrupt and forceful, and I was unable to stop the vehicle before it struck the structure in front of the parking space... Read more
Crash
ENGINE
May 1, 2026
Incident date: Apr 15, 2026
I am reporting a serious safety defect involving repeated engine stalling and failure to restart associated with the auto idle stop/start system on a 2025 Acura MDX. The vehicle was leased in December 2024. Beginning in late summer and early fall of 2025, the vehicle intermittently shut off at stop... Read more
SERVICE BRAKES
May 1, 2026
Incident date: May 1, 2026
My 2019 Ram 1500 has had a failed ABS control module for several months, which disables critical safety features including ABS, traction control, and cruise control. While entering the interstate on an on-ramp during light rain and under normal driving conditions, the loss of traction control contri... Read more
LANE DEPARTURE: BLIND SPOT DETECTION
May 1, 2026
Incident date: Apr 15, 2026
The rear camera on my Honda Accord has gone blank.There is no recall by Honda when I checked and with the camera out it is very dangerous when in reverse.I believe that water from washing the car or rainfall is causing the camera to go out as several times when I lifted the truck water would suddenl... Read more
SERVICE BRAKES
May 1, 2026
Incident date: Apr 15, 2026
Following up on case/tracking number 11734334 with further evidence that my VIN should be included in recall 15V-800. The auto shop investigated why my brake booster failed and it was specifically because of engine oil leaking onto the brake booster.
VEHICLE SPEED CONTROL
May 1, 2026
Incident date: May 1, 2026
My 2019 Ram 1500 has had a failed ABS control module for several months, which disables critical safety features including ABS, traction control, and cruise control. While entering the interstate on an on-ramp during light rain and under normal driving conditions, the loss of traction control contri... Read more
SERVICE BRAKES
May 1, 2026
Incident date: May 1, 2026
I am reporting a serious safety issue involving my 2018 Ram 2500 equipped with a Cummins 6.7 diesel engine. The vehicle is experiencing dangerous and intermittent brake failure. Symptoms include: * Brake pedal dropping to the floor during sudden braking * Temporary improvement when pumping the bra... Read more
SEATS
Apr 29, 2026
Incident date: Apr 29, 2026
The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seats) and 26V034000 (Air Bags). The contact stated there was an undisclosed failure with the suspension. The local dealer was contacted on several occasions, and the vehicle was diagnose... Read more
SUSPENSION
Apr 29, 2026
Incident date: Apr 29, 2026
The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seats) and 26V034000 (Air Bags). The contact stated there was an undisclosed failure with the suspension. The local dealer was contacted on several occasions, and the vehicle was diagnose... Read more
UNKNOWN OR OTHER
Apr 28, 2026
Incident date: Apr 23, 2026
My daughter and 2 friends were driving on the highway, the dash flickers and goes back to normal, flickered again and the car started slowing down so she pulled over, ( car still moving) and puts the car in park but the car still continues to move. Passenger notices out the side mirror the car is on... Read more
Crash
Fire
3 injured
Showing 50 of 949 complaints.
NHTSA Safety Ratings, 2018 FORD EDGE
2018 Ford Edge SUV AWD
| Category | Rating |
|---|---|
| Overall Rating | 5 / 5 ★★★★★ |
| Frontal Crash | 5 / 5 ★★★★★ |
| Frontal Crash, Driver | 5 / 5 ★★★★★ |
| Frontal Crash, Passenger | 5 / 5 ★★★★★ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash, Driver | 5 / 5 ★★★★★ |
| Side Crash, Passenger | 5 / 5 ★★★★★ |
| Rollover | 4 / 5 ★★★★☆ |
| Rollover Risk | 15.5% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Optional |
| Lane Departure Warning | Optional |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins, 2018 FORD EDGE
187 manufacturer communications from 122 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 35 |
| 350000 EQUIPMENT | 29 |
| 060000 ENGINE AND ENGINE COOLING | 20 |
| 100000 POWER TRAIN | 15 |
| 060000 ENGINE (PWS) | 7 |
| 220000 SEATS | 5 |
| 160000 STRUCTURE | 5 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 5 |
SSM 52476
Apr 24, 2024
350000 EQUIPMENT
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during ini
SSM 52335
Mar 6, 2024
060000 ENGINE AND ENGINE COOLING
For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbocharg
SSM 52314
Mar 1, 2024
100000 POWER TRAIN
During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the tim
SSM 51838
Aug 2, 2023
110000 ELECTRICAL SYSTEM
In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app thr
SAN-Vol1 I1
Jun 8, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical serv
22N12 S1
May 26, 2023
100000 POWER TRAIN
Certain 2015-2018 Model Year Edge, 2019-2020 Fusion and MKZ Vehicles Equipped with a 2.0L EcoBoost Engine and 6F35 Transmission Rattle Noise at the Transmission Bellhousing Area Flexplate Cracks REASON FOR THIS SUPPLEMENT Aftermarket torq
22N12 S1
May 26, 2023
350000 EQUIPMENT
Certain 2015-2018 Model Year Edge, 2019-2020 Fusion and MKZ Vehicles Equipped with a 2.0L EcoBoost Engine and 6F35 Transmission Rattle Noise at the Transmission Bellhousing Area Flexplate Cracks REASON FOR THIS SUPPLEMENT Aftermarket torq
SSM 51536
Apr 4, 2023
160000 STRUCTURE
For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification numbe
TSB 23-2075
Mar 9, 2023
060000 ENGINE AND ENGINE COOLING
Some 2018-2019 Edge/Continental, 2018 MKX and 2019 Nautilus vehicles built on or before 1-Aug-2019 and 2018-2019 Fusion/MKZ vehicles built on or before 15-Aug-2019 equipped with a 2.7L EcoBoost or 3.0L EcoBoost engine may exhibit an oil lea
SSM 51261
Dec 16, 2022
030000 BRAKES (PWS)
Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should o
SSM 51248
Dec 12, 2022
280100 BACK OVER PREVENTION:SOFTWARE
Some 2015-2020 Edge, 2016-2018 MKX, 2019-2020 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. This may be due to the rear gate trunk module (RGTM) s
SSM 51120
Oct 6, 2022
030000 SERVICE BRAKES, HYDRAULIC
Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should o
22N02 S1
Oct 5, 2022
030000 BRAKES (PWS)
Certain 2015-2019 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ Vehicles Front Brake Flexible Hose Replacement REASON FOR THIS SUPPLEMENT Parts Requirements / Ordering Information: Part numbers fo
22N02
Sep 30, 2022
030000 BRAKES (PWS)
Certain 2015-2018 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ Vehicles Front Brake Flexible Hose Replacement Submitting Owner Letters
22N12
Aug 26, 2022
100000 POWER TRAIN
Certain 2015-2018 Model Year Edge, 2019-2020 Fusion and MKZ Vehicles Equipped with a 2.0L EcoBoost Engine and 6F35 Transmission Rattle Noise at the Transmission Bellhousing Area ??A?A? Flexplate Crack In some of the affected vehicles, a cr
22N02
Aug 24, 2022
030000 BRAKES (PWS)
Certain 2015-2018 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ Vehicles Front Brake Flexible Hose Replacement In some of the affected vehicles, brake fluid may leak from one or both front brake f
SSM 50975
Jul 29, 2022
110000 ELECTRICAL SYSTEM
Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPass??A???A???A???A?/LincolnWay??A???A???A???A? app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 cons
TSB 22-2229
Jun 10, 2022
060000 ENGINE AND ENGINE COOLING
Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator la
SSM 50804
May 24, 2022
110000 ELECTRICAL SYSTEM
Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle
TSB 22-2066
Apr 26, 2022
100000 POWER TRAIN
Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever c
TSB 22-2133
Apr 15, 2022
060000 ENGINE AND ENGINE COOLING
Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator la
TSB 22-2133
Apr 15, 2022
350000 EQUIPMENT
Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator la
SSM 50651
Apr 5, 2022
350000 EQUIPMENT
In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app th
SSM 50651
Apr 5, 2022
346000 COMMUNICATION:MANUFACTURER TELEMATICS
In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app th
TSB 22-2104
Mar 21, 2022
220000 SEATS
This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2
TSB 22-2104
Mar 21, 2022
350000 EQUIPMENT
This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2
TSB 22-2104
Mar 21, 2022
354000 EQUIPMENT:MECHANICAL
This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2
SSM 50502
Feb 17, 2022
220000 SEATS
Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus
SSM 50375
Dec 23, 2021
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If pos
SSM 50375
Dec 23, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If pos
SSM 50346
Dec 14, 2021
353000 EQUIPMENT:ELECTRICAL
Some 2018-2021 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the te
SSM 50175
Oct 7, 2021
110000 ELECTRICAL SYSTEM
Some 2015-2021 Edge, 2016-2018 MKX, and 2019-2021 Nautilus vehicles may exhibit the parking lamps stay on and/or the trailer lights flicker with vehicle turned off when a trailer is connected to the vehicle. This may be due to the software
SSM 50175
Oct 7, 2021
120000 EXTERIOR LIGHTING
Some 2015-2021 Edge, 2016-2018 MKX, and 2019-2021 Nautilus vehicles may exhibit the parking lamps stay on and/or the trailer lights flicker with vehicle turned off when a trailer is connected to the vehicle. This may be due to the software
SSM 50175
Oct 7, 2021
110600 ELECTRICAL SYSTEM:INTERIOR LAMPS/BULBS
Some 2015-2021 Edge, 2016-2018 MKX, and 2019-2021 Nautilus vehicles may exhibit the parking lamps stay on and/or the trailer lights flicker with vehicle turned off when a trailer is connected to the vehicle. This may be due to the software
SSM 50175
Oct 7, 2021
120110 EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE
Some 2015-2021 Edge, 2016-2018 MKX, and 2019-2021 Nautilus vehicles may exhibit the parking lamps stay on and/or the trailer lights flicker with vehicle turned off when a trailer is connected to the vehicle. This may be due to the software
TSB 21-2322
Sep 24, 2021
162000 STRUCTURE:BODY
This article supersedes TSB 17-0065 to update the Service Procedure and vehicles affected. Some 2015-2019 Edge, 2016-2018 MKX, and 2019 Nautilus vehicles built on or before 05-Jun-2019 may exhibit a rattle or flutter noise from the underbod
SSM 50067
Aug 27, 2021
110000 ELECTRICAL SYSTEM
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th
SSM 50064
Aug 25, 2021
031110 SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING
Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotor
SSM 50049
Aug 17, 2021
102640 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS
Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the SYNC Connect or FordPass Connect feature or Lincol
SSM 50039
Aug 16, 2021
110000 ELECTRICAL SYSTEM
Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled
TSB 21-2236
Jul 22, 2021
220000 SEATS
Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus,
SSM 49931
Jul 5, 2021
162200 STRUCTURE:BODY:BUMPERS
Some 2015-2021 Edge, 2016-2018 MKX and 2019-2021 Nautilus vehicles may exhibit a hood bounce or flutter condition at high speeds. This may be due to an incorrect adjustment of the rubber bump stops. To correct this condition, make sure the
SSM 49914
Jun 28, 2021
110000 ELECTRICAL SYSTEM
Some 2015-2021 Edge, 2016-2018 MKX, 2019-2021 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. This may be due to the rear gate trunk module (RGTM) s
SSM 49914
Jun 28, 2021
350000 EQUIPMENT
Some 2015-2021 Edge, 2016-2018 MKX, 2019-2021 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. This may be due to the rear gate trunk module (RGTM) s
TSB 21-2175
Jun 2, 2021
110000 ELECTRICAL SYSTEM
Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-20
SSM 49833
May 28, 2021
110000 ELECTRICAL SYSTEM
Some 2017-2018 MKX and 2018 Edge vehicles may exhibit an inoperative liftgate after rear gate trunk module (RGTM) reprogramming or programmable module installation (PMI) process. This may be due to the software in the RGTM. To correct the c
SSM 49833
May 28, 2021
162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE
Some 2017-2018 MKX and 2018 Edge vehicles may exhibit an inoperative liftgate after rear gate trunk module (RGTM) reprogramming or programmable module installation (PMI) process. This may be due to the software in the RGTM. To correct the c
SSM 49821
May 24, 2021
060000 ENGINE AND ENGINE COOLING
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th
SSM 49821
May 24, 2021
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th
TSB 21-2152
May 18, 2021
100000 POWER TRAIN
Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever c
TSB 21-2152
May 18, 2021
350000 EQUIPMENT
Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever c
TSB 21-2152
May 18, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever c
SSM 49756
Apr 28, 2021
280100 BACK OVER PREVENTION:SOFTWARE
Some 2018-2021 vehicles supported by FDRS may not list a software update for a module under the SW Updates tab although an SSM or TSB is published for a software update. This may be due to the module already being at the latest software lev
SSM 49679
Mar 19, 2021
160000 STRUCTURE
Some 2015-2020 Edge, 2016-2018 MKX, and 2019-2020 Nautilus vehicles may require replacement of the roof opening panel track or frame for various conditions. When replacing the roof opening panel, the replacement component may have less magn
SSM 49676
Mar 18, 2021
110000 ELECTRICAL SYSTEM
Some 2021 Mustang Mach-E vehicles may experience a concern of the alarm activating when an unlocked door is opened, the driver door does not unlock/open when pressing the door activation switch, or the door activation switch not lighting up
TSB 21-2033
Mar 10, 2021
100000 POWER TRAIN
Some 2013-2016 Fusion, 2013-2018 C-MAX, 2013-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever c
SSM 49541
Feb 3, 2021
350000 EQUIPMENT
Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the cus
SSM 49477
Jan 20, 2021
350000 EQUIPMENT
Some 2015-2021 F-150, 2016-2018 MKX, 2019-2021 Nautilus, 2015-2021 Edge, 2017-2019 Fusion, 2017-2020 MKZ And 2017-2020 Continental vehicles equipped with a 2.7L/3.0L EcoBoost engine may appear to have a low engine oil level if the proper pr
SSM 49330
Nov 11, 2020
350000 EQUIPMENT
Some 2016-2018 Edge vehicles may exhibit an intermittently inoperative turn signal tick-tock sound from the instrument panel cluster (IPC) when the turn signal is active. This may be due to the software in the IPC. To correct the condition,
SSM 49330
Nov 11, 2020
118000 ELECTRICAL SYSTEM:SOFTWARE
Some 2016-2018 Edge vehicles may exhibit an intermittently inoperative turn signal tick-tock sound from the instrument panel cluster (IPC) when the turn signal is active. This may be due to the software in the IPC. To correct the condition,
SSM 49284
Oct 26, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the cus
SSM 49284
Oct 26, 2020
118000 ELECTRICAL SYSTEM:SOFTWARE
Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the cus
TSB 20-2373
Oct 23, 2020
140000 AIR BAGS
2015-2018 Edge, 2016-2018 MKX vehicles equipped with active front steering (AFS) may require additional service when replacing the driver airbag using certain part numbers only and/or if replacing the restraints control module (RCM). In add
TSB 20-2373
Oct 23, 2020
350000 EQUIPMENT
2015-2018 Edge, 2016-2018 MKX vehicles equipped with active front steering (AFS) may require additional service when replacing the driver airbag using certain part numbers only and/or if replacing the restraints control module (RCM). In add
TSB 20-2373
Oct 23, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
2015-2018 Edge, 2016-2018 MKX vehicles equipped with active front steering (AFS) may require additional service when replacing the driver airbag using certain part numbers only and/or if replacing the restraints control module (RCM). In add
SSM 49217
Sep 29, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Some 2015-2020 F-150/Mustang, 2016-2020 Edge, 2016-2018 MKX and 2019-2020 Nautilus vehicles built on or before 18-Jan-2020 may exhibit a mirror click and/or ratcheting noise when using memory functions or easy entry/exit function. This may
SSM 49217
Sep 29, 2020
118410 ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SOFTWARE
Some 2015-2020 F-150/Mustang, 2016-2020 Edge, 2016-2018 MKX and 2019-2020 Nautilus vehicles built on or before 18-Jan-2020 may exhibit a mirror click and/or ratcheting noise when using memory functions or easy entry/exit function. This may
SSM 49210
Sep 25, 2020
060000 ENGINE AND ENGINE COOLING
Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare fo
SSM 49179
Sep 14, 2020
110000 ELECTRICAL SYSTEM
Some 2015-2020 Edge, 2016-2018 MKX, and 2019-2020 Nautilus vehicles may exhibit the parking lamps stay on and/or the trailer lights flicker with vehicle turned off when a trailer is connected to the vehicle. This may be due to the software
TSB 20-2212
Aug 25, 2020
060000 ENGINE AND ENGINE COOLING
This article supersedes TSB 19-2236 to update the parts list. Some 2015-2018 Edge vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise. This may be more noticeable at idle. This may be due to a flexplate crack around the
TSB 20-2212
Aug 25, 2020
100000 POWER TRAIN
This article supersedes TSB 19-2236 to update the parts list. Some 2015-2018 Edge vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise. This may be more noticeable at idle. This may be due to a flexplate crack around the
TSB 20-2212
Aug 25, 2020
350000 EQUIPMENT
This article supersedes TSB 19-2236 to update the parts list. Some 2015-2018 Edge vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise. This may be more noticeable at idle. This may be due to a flexplate crack around the
SSM 49122
Aug 21, 2020
350000 EQUIPMENT
Some 2015-2020 F-150, 2016-2018 MKX, 2019-2020 Nautilus, 2015-2020 Edge, 2017-2019 Fusion, 2017-2020 MKZ And 2017-2020 Continental vehicles equipped with a 2.7L/3.0L EcoBoost engine may appear to have a low engine oil level if the proper pr
SSM 49122
Aug 21, 2020
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Some 2015-2020 F-150, 2016-2018 MKX, 2019-2020 Nautilus, 2015-2020 Edge, 2017-2019 Fusion, 2017-2020 MKZ And 2017-2020 Continental vehicles equipped with a 2.7L/3.0L EcoBoost engine may appear to have a low engine oil level if the proper pr
TSB 20-2255
Aug 6, 2020
118000 ELECTRICAL SYSTEM:SOFTWARE
Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-201
TSB 20-2233
Jul 13, 2020
160000 STRUCTURE
This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint wi
SSM 48991
Jul 10, 2020
060000 ENGINE AND ENGINE COOLING
Some 2015-2020 F150/Edge/Fusion, 2016-2018 MKX, 2019-2020 Nautilus, and 2017-2020 Continental vehicles equipped with 2.7L EcoBoost engines may exhibit an illuminated malfunction indicator lamp (MIL) and/or Engine Coolant Over Temperature wa
SSM 48908
Jun 17, 2020
110000 ELECTRICAL SYSTEM
Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple
SSM 48908
Jun 17, 2020
350000 EQUIPMENT
Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple
TSB 20-2171
May 18, 2020
161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may
TSB 20-2171
May 18, 2020
220000 SEATS
Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may
SSM 48757
Apr 22, 2020
110000 ELECTRICAL SYSTEM
Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered "deep sleep mode". This mode is enabled due to the vehicle not being started for 14 consecutive days or battery vol
SSM 48619
Mar 9, 2020
110000 ELECTRICAL SYSTEM
SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active
SSM 48619
Mar 9, 2020
980000 UNKNOWN OR OTHER
SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active
SSM 48579
Feb 24, 2020
100000 POWER TRAIN
Some 2018-2020 vehicles equipped with the 8F24, 8F35, 8F40, or 8F57 transmissions may have a trace amount of transmission fluid in the main control electrical connector. This is due to the connector being submerged in transmission fluid dur
SSM 48579
Feb 24, 2020
350000 EQUIPMENT
Some 2018-2020 vehicles equipped with the 8F24, 8F35, 8F40, or 8F57 transmissions may have a trace amount of transmission fluid in the main control electrical connector. This is due to the connector being submerged in transmission fluid dur
TSB 19-2346
Dec 20, 2019
060000 ENGINE AND ENGINE COOLING
Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator la
TSB 19-2387
Dec 20, 2019
060000 ENGINE AND ENGINE COOLING
Some 2018-2019 Edge/Continental, 2018 MKX and 2019 Nautilus vehicles built on or before 1-Aug-2019 and 2018-2019 Fusion/MKZ vehicles built on or before 15-Aug-2019 equipped with a 2.7L EcoBoost or 3.0L EcoBoost engine may exhibit an oil lea
SSM 48423
Dec 20, 2019
100000 POWER TRAIN
Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing t
SSM 48344
Nov 22, 2019
110000 ELECTRICAL SYSTEM
Some 2017-2018 Edge vehicles may exhibit poor sound quality and/or a low frequency bass noise from all speakers. This may be due to software level FT4T-14C656-AE in the digital signal processing (DSP) module. To correct the condition, repro
SSM 48344
Nov 22, 2019
350000 EQUIPMENT
Some 2017-2018 Edge vehicles may exhibit poor sound quality and/or a low frequency bass noise from all speakers. This may be due to software level FT4T-14C656-AE in the digital signal processing (DSP) module. To correct the condition, repro
SSM 48340
Nov 21, 2019
110000 ELECTRICAL SYSTEM
Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the
SSM 48135
Aug 14, 2019
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided
TSB 19-2249
Aug 12, 2019
060000 ENGINE AND ENGINE COOLING
Some 2018-2019 Edge/Continental/Fusion/MKZ, 2018 MKX, and 2019 Nautilus vehicles equipped with a 2.7L EcoBoost or 3.0L EcoBoost engine may exhibit an oil leak from the engine oil pan RTV seal.To correct the condition, follow the Service Pro
SSM 48130
Aug 9, 2019
130000 VISIBILITY
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid
SSM 48130
Aug 9, 2019
132000 VISIBILITY:GLASS, SIDE/REAR
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid
TSB 19-2236
Aug 7, 2019
100000 POWER TRAIN
Some 2015-2018 Edge vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise. This may be more noticeable at idle. This may be due to a flexplate crack around the crankshaft. To correct the condition, follow the Service Proc
TSB 19-2236
Aug 7, 2019
103700 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Some 2015-2018 Edge vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise. This may be more noticeable at idle. This may be due to a flexplate crack around the crankshaft. To correct the condition, follow the Service Proc
TSB 19-2236
Aug 7, 2019
350000 EQUIPMENT
Some 2015-2018 Edge vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise. This may be more noticeable at idle. This may be due to a flexplate crack around the crankshaft. To correct the condition, follow the Service Proc
SSM 48123
Aug 7, 2019
110000 ELECTRICAL SYSTEM
For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA a
Showing 100 of 187 bulletins.
NHTSA Safety Investigations, FORD EDGE
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE24027
Opened: Oct 3, 2024 , Closed: Oct 30, 2025
Loss of braking caused by rear brake hose failure
On October 3, 2024, NHTSA’s Office of Defects Investigation (ODI) opened this Preliminary Evaluation to investigate instances of rear brake hose ruptures causing a sudden and unexpected loss of braking in model year (MY) 2015-2017 Ford Edge vehicles manufactured by Ford Motor Company. The complain... Read more
RQ21002
Opened: Aug 3, 2021
Rearview Camera FMVSS 111 Noncompliance
On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus ... Read more
PE16012
Opened: Sep 28, 2016 , Closed: Mar 20, 2017
Door Ajar Warning Light Always On
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the ligh... Read more
PE15020
Opened: May 20, 2015 , Closed: Jan 4, 2016
Wheel Separation
On November 29, 2014, ODI received a complaint reporting the complete separation of an original equipment 22-inch alloy wheel rim mounted on the right front position of a model year 2014 Ford Edge vehicle (VOQ 10661278).The driver indicated that the right-front corner of the vehicle suddenly dropped... Read more
PE09031
Opened: Jul 13, 2009 , Closed: Nov 19, 2009
FRONT SUSPENSION LOWER BALL JOINT
ON JULY 13, 2009, THE OFFICE OF DEFECTS INVESTIGATIONS (ODI) OPENED PRELIMINARY EVALUATION PE09-031 TO INVESTIGATE ALLEGATIONS OF FRONT LOWER BALL JOINT SEPARATION IN MODEL YEAR (MY) 2007 AND 2008 FORD EDGE AND LINCOLN MKX VEHICLES.THE INVESTIGATION WAS BASED ON THREE OWNER COMPLAINTS ALLEGING THAT ... Read more
FORD EDGE - All Years Overview
Complete safety history for the FORD EDGE across all model years (2007, 2024).
92
Total Recalls
17,832
Total Complaints
5
Investigations
486
Reported Crashes
177
Reported Fires
4
Reported Deaths
FORD EDGE - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2024 | 2 | 49 | View |
| 2023 | 4 | 28 | View |
| 2022 | 5 | 155 | View |
| 2021 | 7 | 132 | View |
| 2020 | 4 | 406 | View |
| 2019 | 3 | 900 | View |
| 2018 (current) | 7 | 949 | |
| 2017 | 8 | 1,605 | View |
| 2016 | 7 | 1,090 | View |
| 2015 | 7 | 962 | View |
| 2014 | 3 | 515 | View |
| 2013 | 2 | 3,235 | View |
| 2012 | 3 | 1,474 | View |
| 2011 | 3 | 2,538 | View |
| 2010 | 7 | 777 | View |
| 2009 | 7 | 307 | View |
| 2008 | 7 | 1,465 | View |
| 2007 | 6 | 1,240 | View |
| 2004 | 0 | 5 | View |