2018 FORD EDGE Recalls, Complaints & Safety

Purchased the vehicle used Oct 5, 2021 with 27285 miles on it. Last year engine light came on and the problem was coolant getting into the engine block. Was told there was no recall. Dealer I purchased it from replaced the bad engine. it cost me $7100.00, which they said was their cost to replace with no extra fees. Vehicle had 33,000 miles when this happened.

The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(R), the rearview camera displayed a blank white screen. The local dealer was contacted on several occasions. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.

The contact owns a 2018 Ford Edge. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The rear-view camera image was blank, with the message “Camera not Available” displayed. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 115,874.

The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2018 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted, and it was confirmed that parts were not available for the recall repairs. The manufacturer was not made aware of the issues. The contact had not experienced a failure.

When the check engine light illuminated, the vehicle was inspected by an independent mechanic who diagnosed the problem as “There is an internal engine failure on number 3 cylinder. Anti-freeze is leaking into the combustion chamber and going out the tailpipe. The engine needs to be replaced.” There were no indications prior to the check engine light warning as the car is well maintained (garage kept, regular oil changes/maintenance by the Ford dealership where the vehicle was purchased and only 63,000 miles on the vehicle). The vehicle does start but is considered undrivable for any distance since the engine failure could cause the vehicle to become inoperable at any time. However, the vehicle can be made available for inspection if driving a short distance or possibly having the vehicle towed. What we are left with is a vehicle that is a total loss. We are unable to sell or trade it and continue to incur insurance costs.

My Ford Edge will lock us out while it is running with the key fob in the car, in the center console. It will lock you out if you are standing outside the car after you unlock the doors, with the keys in your hand. It will continue to lock itself back after you unlock it, before you even get a door open. It has done this numerous times. I have called and complained about it but received no help. I even made a complaint through Ford and the dealership where we are buying the Edge from. They were no help at all, not even with an extra key fob. We have an autistic child, and what is going to happen when I step out of the car to get him out and my doors lock with him in the car? We need answers and help with this problem! We can't afford to take our Edge and pay a lot of money for an issue that should not be happening at all. I have a case # that was given to me where I called GM cxh-06543205-h8k1j9

My 2018 Ford Edge (2.0L EcoBoost) is suffering from a documented manufacturing defect where coolant leaks into the engine cylinders. I have an official dealer diagnostic report confirming the symptoms match TSB 22-2229 (which supersedes TSB 22-2133 and 19-2346).

Coolant engine intrusion. Improperly built engine. No mechanic will try to fix it based on history.

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the panoramic sunroof unexpectedly exploded. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that the panoramic sunroof needed to be replaced. The vehicle was not repaired. The dealer was not contacted, but had not diagnosed or repaired the vehicle. The manufacturer was not made aware of the failure. The approximate failure mileage was 119,000.

Rear view camera defective cannot see we're going into reverse

The contact owns a 2018 Ford Edge. While the vehicle was shifted into reverse(R), the rearview camera displayed a blank screen. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. Two dealers were notified of the failure and confirmed that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure and the back over prevention camera was inoperable. The contact stated that while reversing, there was no image displayed on the screen. The failure mileage was 78,000.

I own a 2018 Ford Edge SEL 2.0L EcoBoost (VIN: [XXX] ). On August 24, 2021, with approximately 72,062 miles, the vehicle was taken to a Ford dealership due to engine performance issues. The dealership diagnosed coolant intrusion into the engine cylinders. The dealership determined the engine was not repairable and required full engine replacement. The repair invoice explicitly states coolant present in the cylinder and replacement of the engine was necessary. I paid $5,602.85 out of pocket for the repair. The vehicle was properly maintained, and I have oil change and service records from that period. No warning or misuse contributed to the failure. I later contacted Ford Motor Company to request reimbursement, as this failure appears consistent with the widely reported 2.0L EcoBoost coolant intrusion defect affecting similar Ford vehicles. Ford declined assistance, citing mileage and timing, and stated no active recall applied. I am submitting this complaint to document the failure, the repair cost, and to request review of this defect and Ford’s handling of owner-paid repairs for this known issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Ford Edge. While the contact's husband was driving at an undisclosed speed, the check engine warning light illuminated. In addition, when the vehicle was started, there was an abnormal rumbling sound coming from underneath the hood. The vehicle was taken to the dealer, where it was diagnosed, and DTC: P0303 and P0316 were retrieved. The failure was not acknowledged by the dealer at the time. The contact was informed that the vehicle was repaired. The contact stated that a tune-up was performed, and the coolant reservoir was refilled; however, the failure reoccurred. The vehicle was diagnosed with engine failure, and the contact was informed that the engine needed to be replaced. The vehicle was repaired. While speaking with the dealer, the dealer confirmed that the initial repair had not resolved the issue. The contact was notified of an unknown TSB regarding the failure. The contact was informed that coolant intrusion was a known failure with similar vehicles. The contact stated that the dealer should have acknowledged the failure when the vehicle was initially taken to the dealer. The contact stated that the failure was due to a poor design by the manufacturer. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 53,418.

The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the brake pedal grabbed while depressed. There was no warning light illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 94,176.

The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera was inoperable while reversing, causing the vehicle to slightly hit the trailer hitch of another parked and unoccupied vehicle on one occasion. There were no injuries sustained. The dealer was notified of the failure and confirmed that the part for the recall repair was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

Ford has recalled over 2.9 million vehicles, including 2015–2018 Ford Edge models, due to a faulty transmission shifter cable bushing that can degrade and detach. This defect may prevent the vehicle from shifting into the intended gear (specifically Park), creating a risk of unexpected rollaway and injury. I ALMOST HAD A BAD CAR ACCIDENT MY. CAR WAS IN PARK AND STARTED ROLLING BACKWARDS MAKING THIS LOUD SCREECHING NOISE THIS WAS AFTER THE RECALL WAS ALLEGEDLY REPAIRED AND NOW THEY WONT FIX THE ISSUE AND ITS AFFECTED THE TRANSMISSION... THERE WERE NO WARNING MESSAGES AT ALL.. FORD IS TELLING ME I HAVE TO PAY 7,200 DOLLARS FOR A REPAIR THEY DIDN'T FIX PROPERLY NOW I CANT EVEN DRIVE MY CAR ITS STILL IN THEIR POSSESSION

I am submitting this complaint to report a serious engine defect involving coolant intrusion into the engine cylinders on my 2018 Ford Edge. The vehicle was inspected by a Ford-authorized dealership after engine performance concerns. Diagnostic testing confirmed positive combustion gases in the cooling system, indicating internal coolant leakage into the engine. The dealership has stated that the only recommended repair is replacement of the long block (engine). This condition is consistent with a known defect affecting Ford 2.0L EcoBoost engines, which Ford has acknowledged through Technical Service Bulletin 22-2229. Despite this acknowledgment, no recall has been issued for this vehicle. This defect poses a significant safety concern, as it can lead to: - Engine misfires and loss of power - Sudden engine failure while driving - Potential stalling or inability to safely operate the vehicle The failure occurred at approximately 63,110 miles, which is unreasonably low for catastrophic engine damage of this nature and indicates a manufacturing or design defect rather than normal wear.

Coolant is rapidly leaking into the number 2 cylinder causing rough idle, extreme venting form exhaust. Vehicle cannot be driven without causing catastrophic engine damage which could result in loss of power creating a safety issue, or engine fire. Ford knows about the design defect for years and refuses to recall the affected vehicle. The photos below are not my vehicle. They were downloaded from the internet. This is a known problem that Ford refuses to acknowledge.

I have a 2018 Ford Edge. In late October of 2025 my engine light illuminated. The diagnosis was a P301, indicating a misfire in cylinder one. Spark plugs and cylinder 1 coil was replaced. No problems until December and engine light came on again, same code. Coil was replaced again and in January engine light came on again. Ford released TSB 19-2346 on 12-19-19 describing a possible coolant leak in to the cylinders and a engine replacement was suggested. I feel a recall is necessary to prevent safety issues created by slower than normal acceleration and /or engine fires.

The contact owns a 2018 Ford Edge. The contact stated that while reversing, the rear-view camera displayed a blank image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that two dealers were made aware of the failure, and the contact was informed that the parts were not yet available. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,000.

The contact owns a 2018 Ford Edge. The contact stated that while his wife was driving at 20 MPH in a parking lot, the brakes became inoperable. The low brake fluid warning light illuminated after the failure. The driver was able to drive safely to her residence. The contact related the failure to NHTSA Campaign Number 25V544000 (Service Brakes, Hydraulic). The contact called the local dealer, who confirmed that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the front driver-side and passenger-side brake hoses needed to be replaced. The mechanic replaced the parts. The manufacturer was contacted and confirmed that the VIN was not included in a recall. The approximate failure mileage was 145,000.

The coils kept popping up check engine light. And turns out it was an injector failing, and cause my car to jerk a lot, and not accelerate when needing. My car would almost try to stop accelerating while on highway and jerk so much that it felt like I was going to wreck on the middle of a freeway.

Have had to fill up coolant 2x a week. Starting to smoke real bad on start up. Leading me to believe I’ve got a coolant intrusion on my hands

Brought vehicle in with check engine light on and vehicle codes P0741 and P1744 appeared. Torque converter needs to be replaced along with transmission.

Ford has a known problem with Ecoboost engines can leak coolant into the engine’s valves. This happened to our vehicle and we had to replace the engine due to misfiring cylinders. The check engine light kept coming on. We intially replaced all spark plugs and coils. Then after that didn't resolve the problem, the entire engine had to be replaced.

My ford edge has a problem where coolant mysteriously disappears a flood like it’s getting vacuumed into engine cylinders causing the engine to run rough with white smoke coming from exhaust. This is on my 2.0l turbocharged ecoboost engine and I have already seen other consumer reports about other having the same issue all over social media and Ford will not do anything about it and will charge you almost $10,000 dollars for something that was their fault. They made a mistake in creating the engine block and thus now many people are suffering because of this.

2.0L EcoBoost engine - while driving the 2018 Ford Edge with approximately 50K miles, the vehicle displayed a rapid overtemp condition and then a check engine light for a misfire on cylinder 2. Coolant was almost empty and I re-filled the resivoir and dealer reset the check engine light. This happened about two more times with the coolant resivoir along with multiple check engine lights for the #2 cylinder. Each time the Ford dealer reset the check engine light for the #2 cylinder but did not give information about why the coolant level was dropping to almost zero. I went to a different dealer who referred me to the Ford TCB 22-2229. I Spoke to Ford customer service directly and the engine long block was replaced at my expense since Ford would not pay for the repair.

The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the infotainment system screen displayed both the forward and rearview images simultaneously. In addition, the contact stated that the buttons on the infotainment system were lagging and were sometimes inoperable while pressed. The vehicle was taken to an unknown dealer, where the contact was informed that the failure was related to an unrepaired recall. The dealer declined to inspect the vehicle at the time. The vehicle was not diagnosed or repaired. The contact later received a call from the dealer to schedule the recall repair for June 2026, when the parts were scheduled to be available. The contact stated that the vehicle was unsafe to drive with the forward and rearview images displayed on the infotainment system screen simultaneously, and the contact could not wait until June 2026. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure, but no assistance was provided. The contact was informed that the failure was not related to the unrepaired recall. The failure mileage was approximately 74,000.

The defect involves the engine block or cylinder head design, which allows engine coolant to intrude into the engine's combustion cylinders. Coolant mixing with the engine oil will cause a catastrophic failure and can lead to an engine fire. Ford has issued Technical Service Bulletins TSB 19-2346 but it does not cover any cost and no recalls have been issued. This is a known manufacturing defect in which Ford is taking no accountability.

2018 Ford Edge with 119K miles. Issue has been determined to be the known issue of coolant intrusion into the cylinders. The issue was noticed while stopped at a traffic light, vehicle started "reving" and showed RPM fluctuations. On two separate occasions, the vehicle lost all ability to accelerate while driving. It's also has white smoke coming out of the exhaust and has been losing coolant at an alarming rate. After multiple inspections and other attempted fixes (water pump replacement, spark plugs replaced, fuel pump replaced), it's been determined that the coolant intrusion is to blame. The vehicle is deemed unsafe to drive in the current state and extended warranty is no longer in affect due to the mileage.

The contact owns a 2018 Ford Edge. The contact stated that while attempting to start the vehicle, the engine hesitated to turn over. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed with a coolant intrusion in the engine. The vehicle was not repaired due to the costs. The manufacturer was made aware of the failure. The failure mileage was approximately 89,000.

Rear window shattered without any warning or contact. Car was not running at the time.

The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2018 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. In addition, the alarm used to alert the driver of oncoming vehicles failed to function as intended. No warning lights were illuminated. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 110,000.

Coolant leak into the cylinders of an ecoboost engine. Coded out. Inspection found that the coolant had been pulled into the engine. No recall, needs entire engine replaced.

The contact owns a 2018 Ford Edge. The contact stated that while driving and while starting the vehicle, the check engine warning light illuminated. The contact stated that the vehicle experienced rough starts. The engine misfired and had cylinder failures while driving. There was white smoke coming from the exhaust. Additionally, while driving, there was coolant leaking from the vehicle. The vehicle failed to perform properly. The contact stated that the failure was related tothe Customer Satisfaction Program: 21N12. The vehicle was taken to the local dealer, where it was diagnosed, and determined that the plugs needed to be replaced. The vehicle was repaired, but the failure recurred. The dealer informed the contact that further diagnostic tests were needed. The manufacturer was not contacted. The failure mileage was approximately 122,000.

The contact owns a 2018 Ford Edge. The contact stated that while reversing, the camera screen was blank. The sensor was not beeping. The contact stated that the USB was inoperable. The contact received notice of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The unknown local dealer was contacted and informed the contact that a second letter would be mailed when the parts were available. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 185,000.

2018 Ford Edge engine size 2.0 ecoboost has a coolant intrusion that Ford is well aware of but refuse to help customers with the problem. Engine could fail while driving on the highway but they have not issue an emergency recall for it.. This is a very serious manufacture error on behalf of Ford Motor.

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the contact's vehicle was involved in a crash. The driver's side air bag did not deploy. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss by the insurance company. The contact sustained neck and back pain, but received no medical treatment. A Police report was filed. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 71,800.

Crash 1 injured

The problem began in early August 2025 when the check engine light came on and the vehicle misfired. A Ford mobile technician inspected it before 8/23/25, confirmed Diagnostic Code P0303 (Cylinder 3 Misfire), but said it was likely just a bad ignition coil. Based on that, I went to Midas on 8/23/25 for a tune-up and coil check. On 9/29/25, the check engine light returned and for the first time the coolant over-temperature warning illuminated. Midas confirmed coolant intrusion into Cylinder 3: borescope and pressure test showed leakage, leak-down test failed with air entering the coolant reservoir, and visible coolant loss was present. At 80,445 miles, the engine was deemed unsafe and required full replacement. Hawk Ford confirmed no warranty extensions or programs applied. The repair cost was $10,500 out of pocket. This defect matches Ford TSB [XXX] , is widely reported in EcoBoost engines, and creates a serious safety risk since the vehicle misfires, overheats, and may stall while driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)