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NHTSA Campaign 22V413000

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Issued by Ford Motor Company · Reported Jun 10, 2022 · 2,925,968 vehicles affected

What's wrong

Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Consequence

A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Remedy

Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

Vehicles affected by this recall

Make Model Year Units
FORD C-MAX 2013 2,925,968
FORD C-MAX 2014 2,925,968
FORD C-MAX 2015 2,925,968
FORD C-MAX 2016 2,925,968
FORD C-MAX 2017 2,925,968
FORD C-MAX 2018 2,925,968
FORD EDGE 2015 2,925,968
FORD EDGE 2016 2,925,968
FORD EDGE 2017 2,925,968
FORD EDGE 2018 2,925,968
FORD ESCAPE 2013 2,925,968
FORD ESCAPE 2014 2,925,968
FORD ESCAPE 2015 2,925,968
FORD ESCAPE 2016 2,925,968
FORD ESCAPE 2017 2,925,968
FORD ESCAPE 2018 2,925,968
FORD ESCAPE 2019 2,925,968
FORD FUSION 2013 2,925,968
FORD FUSION 2014 2,925,968
FORD FUSION 2015 2,925,968
FORD FUSION 2016 2,925,968
FORD TRANSIT CONNECT 2013 2,925,968
FORD TRANSIT CONNECT 2014 2,925,968
FORD TRANSIT CONNECT 2015 2,925,968
FORD TRANSIT CONNECT 2016 2,925,968
FORD TRANSIT CONNECT 2017 2,925,968
FORD TRANSIT CONNECT 2018 2,925,968
FORD TRANSIT CONNECT 2019 2,925,968
FORD TRANSIT CONNECT 2020 2,925,968
FORD TRANSIT CONNECT 2021 2,925,968

Source: NHTSA Campaign 22V413000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.