2022 DODGE DURANGO

36 recalls — 50 complaints

24V436000 Jun 13, 2024
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
1,033,433 vehicles affected
24V415000 Jun 6, 2024
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE
Chrysler (FCA US, LLC) is recalling certain 2022 Dodge Durango and Ram 2500 and 3500 vehicles. Due to a software malfunction, the ABS control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed beginning July 11, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 55B.
211,581 vehicles affected
24V415000 Jun 6, 2024
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
Chrysler (FCA US, LLC) is recalling certain 2022 Dodge Durango and Ram 2500 and 3500 vehicles. Due to a software malfunction, the ABS control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed beginning July 11, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 55B.
211,581 vehicles affected
23V115000 Feb 23, 2023
STRUCTURE:BODY:HATCHBACK/LIFTGATE
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Dodge Durango vehicles. The rear spoiler may not be aligned properly with the roof, resulting in damage to the spoiler during liftgate use.
Remedy: Dealers will inspect and replace the rear spoiler, as necessary, free of charge. Owner notification letters were mailed March 9, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 20A. This recall is an expansion of recall number 21V-842.
139,019 vehicles affected
23V115000 Feb 23, 2023
STRUCTURE:BODY:HATCHBACK/LIFTGATE
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Dodge Durango vehicles. The rear spoiler may not be aligned properly with the roof, resulting in damage to the spoiler during liftgate use.
Remedy: Dealers will inspect and replace the rear spoiler, as necessary, free of charge. Owner notification letters were mailed March 9, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 20A. This recall is an expansion of recall number 21V-842.
139,019 vehicles affected
22V866000 Nov 23, 2022
POWER TRAIN:MANUAL TRANSMISSION:COLUMN SHIFT ASSEMBLY
Chrysler (FCA US, LLC) is recalling certain 2022 Dodge Charger and Durango vehicles. The shifter assembly was not properly heat-treated, which can prevent the shifter from properly engaging in the "drive" position.
Remedy: Dealers will replace the shifter assembly, free of charge. Owner notification letters were mailed January 17, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall ZB3.
5,834 vehicles affected
22V154000 Mar 14, 2022
STEERING:RACK AND PINION
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango and 2022 Jeep Grand Cherokee vehicles. The steering gear rack bar may have been insufficiently hardened during manufacturing, possibly allowing it to bind within the steering rack, and resulting in difficulty steering or a loss of steering control.
Remedy: Dealers will replace the steering gear assembly, free of charge. Owner notification letters were mailed on May 12, 2022. Owners may contact FCA US, LLC customer service at 1-800-852-1403. FCA US, LLC's number for this recall is Z18.
931 vehicles affected
22V154000 Mar 14, 2022
STEERING:RACK AND PINION
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango and 2022 Jeep Grand Cherokee vehicles. The steering gear rack bar may have been insufficiently hardened during manufacturing, possibly allowing it to bind within the steering rack, and resulting in difficulty steering or a loss of steering control.
Remedy: Dealers will replace the steering gear assembly, free of charge. Owner notification letters were mailed on May 12, 2022. Owners may contact FCA US, LLC customer service at 1-800-852-1403. FCA US, LLC's number for this recall is Z18.
931 vehicles affected
22V154000 Mar 14, 2022
STEERING:RACK AND PINION
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango and 2022 Jeep Grand Cherokee vehicles. The steering gear rack bar may have been insufficiently hardened during manufacturing, possibly allowing it to bind within the steering rack, and resulting in difficulty steering or a loss of steering control.
Remedy: Dealers will replace the steering gear assembly, free of charge. Owner notification letters were mailed on May 12, 2022. Owners may contact FCA US, LLC customer service at 1-800-852-1403. FCA US, LLC's number for this recall is Z18.
931 vehicles affected
22V154000 Mar 14, 2022
STEERING:RACK AND PINION
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango and 2022 Jeep Grand Cherokee vehicles. The steering gear rack bar may have been insufficiently hardened during manufacturing, possibly allowing it to bind within the steering rack, and resulting in difficulty steering or a loss of steering control.
Remedy: Dealers will replace the steering gear assembly, free of charge. Owner notification letters were mailed on May 12, 2022. Owners may contact FCA US, LLC customer service at 1-800-852-1403. FCA US, LLC's number for this recall is Z18.
931 vehicles affected
22V154000 Mar 14, 2022
STEERING:RACK AND PINION
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango and 2022 Jeep Grand Cherokee vehicles. The steering gear rack bar may have been insufficiently hardened during manufacturing, possibly allowing it to bind within the steering rack, and resulting in difficulty steering or a loss of steering control.
Remedy: Dealers will replace the steering gear assembly, free of charge. Owner notification letters were mailed on May 12, 2022. Owners may contact FCA US, LLC customer service at 1-800-852-1403. FCA US, LLC's number for this recall is Z18.
931 vehicles affected
22V154000 Mar 14, 2022
STEERING:RACK AND PINION
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango and 2022 Jeep Grand Cherokee vehicles. The steering gear rack bar may have been insufficiently hardened during manufacturing, possibly allowing it to bind within the steering rack, and resulting in difficulty steering or a loss of steering control.
Remedy: Dealers will replace the steering gear assembly, free of charge. Owner notification letters were mailed on May 12, 2022. Owners may contact FCA US, LLC customer service at 1-800-852-1403. FCA US, LLC's number for this recall is Z18.
931 vehicles affected
22V140000 Mar 10, 2022
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
370,437 vehicles affected
22V140000 Mar 10, 2022
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
370,437 vehicles affected
22V140000 Mar 10, 2022
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
370,437 vehicles affected
22V140000 Mar 10, 2022
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
370,437 vehicles affected
22V140000 Mar 10, 2022
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
370,437 vehicles affected
22V140000 Mar 10, 2022
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
370,437 vehicles affected
22V140000 Mar 10, 2022
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
370,437 vehicles affected
22V140000 Mar 10, 2022
ELECTRONIC STABILITY CONTROL (ESC)
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
370,437 vehicles affected
22V140000 Mar 10, 2022
ELECTRONIC STABILITY CONTROL (ESC)
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
370,437 vehicles affected
22V140000 Mar 10, 2022
ELECTRONIC STABILITY CONTROL (ESC)
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
370,437 vehicles affected
22V140000 Mar 10, 2022
ELECTRONIC STABILITY CONTROL (ESC)
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
370,437 vehicles affected
22V140000 Mar 10, 2022
ELECTRONIC STABILITY CONTROL (ESC)
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
370,437 vehicles affected
22V140000 Mar 10, 2022
ELECTRONIC STABILITY CONTROL (ESC)
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
370,437 vehicles affected
22V140000 Mar 10, 2022
ELECTRONIC STABILITY CONTROL (ESC)
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
370,437 vehicles affected
22V140000 Mar 10, 2022
ELECTRONIC STABILITY CONTROL (ESC)
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
370,437 vehicles affected
22V140000 Mar 10, 2022
ELECTRONIC STABILITY CONTROL (ESC)
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
370,437 vehicles affected
22V140000 Mar 10, 2022
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
370,437 vehicles affected
22V140000 Mar 10, 2022
ELECTRONIC STABILITY CONTROL (ESC)
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
370,437 vehicles affected
22V140000 Mar 10, 2022
ELECTRONIC STABILITY CONTROL (ESC)
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
370,437 vehicles affected
22V140000 Mar 10, 2022
ELECTRONIC STABILITY CONTROL (ESC)
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
370,437 vehicles affected
22V140000 Mar 10, 2022
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
370,437 vehicles affected
22V140000 Mar 10, 2022
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
370,437 vehicles affected
22V140000 Mar 10, 2022
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
370,437 vehicles affected
22V140000 Mar 10, 2022
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
370,437 vehicles affected
EXTERIOR LIGHTING Mar 21, 2026
2022 Dodge Duranago I bought last March of 2025, certified preowned with 26,700 miles. As of today March 21 2026 there was water build up in the rear racetrack light. Upon starting the car the lights began flickering and the entire racetrack bar die with no light illumination at all. I could clearly see water build up in the bottom right hand corner of the light as well as water condensation on the lower left corner of the light. Many other Durango owners reported having the same issue with the dealerships not covering this.
EXTERIOR LIGHTING Mar 2, 2026
The contact owns a 2022 Dodge Durango. The contact stated that after her husband restarted the vehicle, the driver's side headlight failed to illuminate. The contact related the failure to the headlamp assembly; however, the vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000.
EXTERIOR LIGHTING Feb 26, 2026
Multiple reports on every forum on the Day Time Running Lights both Driver and Passenger side going out on 2020 to current Dodge Durangos with less than 20,000 on most at time of complaint. It cannot be repaired, only replaced with new headlight assembly at $1200 each. I have owned three (3) Dodge Durangos. #1 2020 Dodge Durango GT Driver side DRL went out at 5500miles. It was totaled in a MVC before it could be repaired under warranty. #2 2021 Dodge Durango GT. Driver side DRL went out at 7600 miles. Dodge made an offer on it during the Covid shortage and we took the offer. #3. Current vehicle is a 2022 Dodge Durango GT Plus. Driver side DRL went out at 62,000 miles. Dodge warranty will not cover the replacement.
EXTERIOR LIGHTING Feb 15, 2026
The Driver's side daytime running light white LED strip is inoperable. After internet research this complaint is very common and similar to the tail "racetrack" light recall. Because daytime running increases visibility of vehicles on the road, this is safety related. I have since observed several late year model Durangos with this exact fault. Stelantis/Dodge/Chrysler will not warranty the fault and the corrective action is to remove and replace the entire headlamp assembly at an estimated cost of $2k parts and labor.
ELECTRICAL SYSTEM Feb 10, 2026
Radio screens keep going bad causing the backup camera to not work until after a power cycle of the screen takes place. Sometimes a power cycle is not possible and the screen take a minute or two to turn on. I have had multiple radios in our car do this. I was told at the dealership that Stellantis admits they have a design flaw which causes the radio to overheat and melt the components in the radio unit. This is a series safety concern, not only because of the backup camera not displaying but a possible fire hazard if components are over heating.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Jan 15, 2026
I was driving slowly in heavy rain and pulled up to a red light behind another vehicle. Just as I was almost fully stopped, my car suddenly accelerated on its own and struck the vehicle in front of me. The car is equipped with an automatic braking system that should apply the brakes when there is an obstacle. Instead, not only did it fail to brake, it accelerated fully. If the car in front of us had not stopped us, we would have entered a very busy intersection, where we could have been seriously injured and might have hurt others. We were about to enter the freeway, and if this had happened there, the outcome could have been catastrophic. There were no warning lights or alerts of any kind. It happened completely out of the blue. We had the car towed to the dealer in Santa Barbara, where no problem was found. We then took it to the dealer in Thousand Oaks, where we purchased it, and again no problem was found. The vehicle’s black box was checked, but because the car was traveling under 5 mph at the time, nothing was recorded. We contacted Chrysler and reported the issue. So far, no action has been taken, and for the past week they have not even returned our calls. The incident occurred on [XXX]. We cannot drive this car. We also cannot sell it, because we cannot knowingly expose someone else to such a life-threatening risk. Since the problem has not been identified and fixed, it could happen again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash
FORWARD COLLISION AVOIDANCE: WARNINGS Jan 15, 2026
I was driving slowly in heavy rain and pulled up to a red light behind another vehicle. Just as I was almost fully stopped, my car suddenly accelerated on its own and struck the vehicle in front of me. The car is equipped with an automatic braking system that should apply the brakes when there is an obstacle. Instead, not only did it fail to brake, it accelerated fully. If the car in front of us had not stopped us, we would have entered a very busy intersection, where we could have been seriously injured and might have hurt others. We were about to enter the freeway, and if this had happened there, the outcome could have been catastrophic. There were no warning lights or alerts of any kind. It happened completely out of the blue. We had the car towed to the dealer in Santa Barbara, where no problem was found. We then took it to the dealer in Thousand Oaks, where we purchased it, and again no problem was found. The vehicle’s black box was checked, but because the car was traveling under 5 mph at the time, nothing was recorded. We contacted Chrysler and reported the issue. So far, no action has been taken, and for the past week they have not even returned our calls. The incident occurred on [XXX]. We cannot drive this car. We also cannot sell it, because we cannot knowingly expose someone else to such a life-threatening risk. Since the problem has not been identified and fixed, it could happen again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash
BACK OVER PREVENTION: WARNINGS Jan 15, 2026
I was driving slowly in heavy rain and pulled up to a red light behind another vehicle. Just as I was almost fully stopped, my car suddenly accelerated on its own and struck the vehicle in front of me. The car is equipped with an automatic braking system that should apply the brakes when there is an obstacle. Instead, not only did it fail to brake, it accelerated fully. If the car in front of us had not stopped us, we would have entered a very busy intersection, where we could have been seriously injured and might have hurt others. We were about to enter the freeway, and if this had happened there, the outcome could have been catastrophic. There were no warning lights or alerts of any kind. It happened completely out of the blue. We had the car towed to the dealer in Santa Barbara, where no problem was found. We then took it to the dealer in Thousand Oaks, where we purchased it, and again no problem was found. The vehicle’s black box was checked, but because the car was traveling under 5 mph at the time, nothing was recorded. We contacted Chrysler and reported the issue. So far, no action has been taken, and for the past week they have not even returned our calls. The incident occurred on [XXX]. We cannot drive this car. We also cannot sell it, because we cannot knowingly expose someone else to such a life-threatening risk. Since the problem has not been identified and fixed, it could happen again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash
EXTERIOR LIGHTING:HEADLIGHTS Jan 7, 2026
The contact owned a 2022 Dodge Durango. The contact stated that while approaching the vehicle after it was remotely started, the contact discovered that both headlights had failed to function as needed. A dealer was contacted and notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 59,000.
EXTERIOR LIGHTING Jan 5, 2026
1-Driver side LED inside the headlight burnt out doesn't work anymore can't replace LED in the headlight must replace the unit. Vehicle can be ready on request 2-the safety of me and my family are at risk of crashing or going off the road at night time because the lighting of the LED light doesn't put out a bright light of the road and objects in front of my vehicle like the other side that works 3- the dealer said there is no recall so they can't do nothing. 4- the police said if it don't get fixed soon I would start getting tickets for a blown out headlight but the headlight bulbs work 5- no messages or warning came on the dash this problem began June 1,2025 I looked at reviews of this happening to many 2022,2023,2024 dodge durango's and the front end and fender has to come off the vehicle to get to the headlight unit screws witch leads to over a thousand dollars for parts and labor this is a safety problem and a malfunction that I hope it don't lead to someone getting hurt or killed because of dodge not taking responsibility for a malfunction part. The Dodge corporation always makes sure there cars are safe but everybody that has this problem with there 2022,2023,2024 dodge Durango's must file a complaint
EXTERIOR LIGHTING Jan 5, 2026
I don't understand this vehicle is still fairly new and my daytime running light on the driver side stop working for some reason and I don't understand I also noticed all the lighting system in the rear all has water in it now I'm worried is all the lighting in this car going to go bad because I see it in a lot of cars out here on the road. I tried everything in the settings I've tried everything
POWER TRAIN Dec 8, 2025
Vehicle will not shift into drive. This issue is similar to the ZB3 problem. Improperly heat treated shifter parts failed and will not allow the transmission to shift into drive.
EXTERIOR LIGHTING Nov 30, 2025
DAYTIME RUNNING LIGHTS ON DRIVER'S SIDE INOP. DUE TO LED STRIPS IN HEADLAMPS NOT WORKING. SOMEONE PULLED OUT IN FRONT OF ME FROM A SIDE ROAD, ALMOST CAUSING AN ACCIDENT. THIS SEEMS TO BE A COMMON ISSUE WITH THIS MODEL OF YEARS FROM DODGE. THERE ARE NO WARNING LAMPS OR ANY SYMPTOMS. I NOTICED IT WHEN I PARKED IN FRONT OF A STORE AND NOTICED IN THE REFLECTION IN THE GLASS THAT THE DRIVER'S SIDE DRL NOT WORKING AND REMEMBERED SOMEONE PULLING OUT IN FRONT OF ME EARLIER THAT DAY AND WONDERED IF THIS MAY HAVE BEEN THE REASON FOR THIS. THERE NEEDS TO BE A BETTER BULB REPLACEMENT REQUIREMENT FROM THE GOVERNMENT TO KEEP MANUFACTURERS FROM REQUIRING A WHOLE $1200 HEADLAMP ASSEMBLY (PLUS LABOR) JUST BECAUSE A COUPLE OF LED STRIPS STOPPED WORKING. IT SEEMS TO BE A COMMON PROBLEM SINCE THERE ARE MANY FORUMS ABOUT OTHERS HAVING THE SAME ISSUE WITH ONLY THE DRIVER'S SIDE HEADLAMP DRL'S GOING OUT.
STRUCTURE:BODY Nov 16, 2025
Vehicle Sudden Unintended Acceleration – Safety Complaint Vehicle: 2022 Dodge Durango Weather: Rain Situation: The vehicle was at an almost complete stop at a red light and in a 5 feet distance from the car in front. Without pressing the accelerator, the car suddenly surged forward at significant force and hit the vehicle in front of us. There was no driver input on the accelerator. The incident appeared to be caused by an electronic or computer malfunction, possibly related to moisture from the rain. This could have resulted in serious injury or death if another vehicle had not been in front of us to stop the acceleration. Please investigate this issue, as it represents a major safety risk.
Crash
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Nov 16, 2025
Vehicle Sudden Unintended Acceleration – Safety Complaint Vehicle: 2022 Dodge Durango Weather: Rain Situation: The vehicle was at an almost complete stop at a red light and in a 5 feet distance from the car in front. Without pressing the accelerator, the car suddenly surged forward at significant force and hit the vehicle in front of us. There was no driver input on the accelerator. The incident appeared to be caused by an electronic or computer malfunction, possibly related to moisture from the rain. This could have resulted in serious injury or death if another vehicle had not been in front of us to stop the acceleration. Please investigate this issue, as it represents a major safety risk.
Crash
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Nov 16, 2025
Vehicle Sudden Unintended Acceleration – Safety Complaint Vehicle: 2022 Dodge Durango Weather: Rain Situation: The vehicle was at an almost complete stop at a red light and in a 5 feet distance from the car in front. Without pressing the accelerator, the car suddenly surged forward at significant force and hit the vehicle in front of us. There was no driver input on the accelerator. The incident appeared to be caused by an electronic or computer malfunction, possibly related to moisture from the rain. This could have resulted in serious injury or death if another vehicle had not been in front of us to stop the acceleration. Please investigate this issue, as it represents a major safety risk.
Crash
EXTERIOR LIGHTING Oct 22, 2025
Driver’s side daytime running light ceased working permanently. This creates a safety issue due to its role in conjunction with the headlights.
POWER TRAIN Sep 19, 2025
Vehicle engine shut off while driving approximately 50mph. No prior issues or warning lamps. The failure happened without any warning. I had over half a tank of fuel at the time of the stall. Loss of engine propulsion is extremely dangerous as I was in rush hour traffic on a major highway in Houston, TX. Luckily the stall occurred at an exit and I was able to safely get to a area to pull over. Dash read out said I needed to be in park to start the engine. Engine started without issue and I finished my drive home.
FUEL/PROPULSION SYSTEM Sep 19, 2025
Vehicle engine shut off while driving approximately 50mph. No prior issues or warning lamps. The failure happened without any warning. I had over half a tank of fuel at the time of the stall. Loss of engine propulsion is extremely dangerous as I was in rush hour traffic on a major highway in Houston, TX. Luckily the stall occurred at an exit and I was able to safely get to a area to pull over. Dash read out said I needed to be in park to start the engine. Engine started without issue and I finished my drive home.
ENGINE Sep 19, 2025
Vehicle engine shut off while driving approximately 50mph. No prior issues or warning lamps. The failure happened without any warning. I had over half a tank of fuel at the time of the stall. Loss of engine propulsion is extremely dangerous as I was in rush hour traffic on a major highway in Houston, TX. Luckily the stall occurred at an exit and I was able to safely get to a area to pull over. Dash read out said I needed to be in park to start the engine. Engine started without issue and I finished my drive home.
ELECTRICAL SYSTEM Aug 29, 2025
My driver side front LED turn signal has failed after 42,890 miles. My safety and others safety is affected as my drivers side front LED turn signal is no longer functioning which makes it hard for others to know I’m turning left. The turn signal has stopped functioning on Monday, Aug 25th 2025 resulting in it not functioning since. Warning light shows on dashboard in “stored messages” on instrument cluster (pics and video of both can be provided). The vehicle has not been inspected by the dealership or anyone else yet. The vehicle is scheduled to go into the shop late September for brakes (will have them look at code for led turn signal being out). Reading over my extended warranty from the manufacturer and asking a representative; they informed me that the replacement of a headlight assembly was not covered under warranty, but gave no proper explanation why. Only that it’s not listed under covered parts; yet covered parts does state a “concealed headlamp module.”
EXTERIOR LIGHTING Aug 28, 2025
The vehicle suffers some type of known issue that is causing a driver's side daytime running light failure. From all the research I have done and forums I have read, this is ALWAYS the driver's side failure. The manufacturer can offer no solution to this when questioned about it other than offering up a complete headlight assembly at over 2000 dollars. The LED lighting that fails is non replaceable and non repairable. Having this failure on the driver's side can cause immediate threats in low visibility situations that could lead oncoming traffic to believe the passenger side that continues to always work is actually the driver's side. This causes in my opinion a threat of head on collision in low visibility such as dense fog like i have in my area daily.
POWER TRAIN Aug 14, 2025
While enroute to a priority call our officer experienced a catastrophic engine failure. Said vehicle was in the day before for brakes, and our mechanic always does PM to include a check of coolant fluid level, oil and windshield washer fluid, and car was fine. Vehicle overheated, and shut down shortly after, taking officer out of service and leaving call without an police unit to respond. For personal vehicles this creates a risk of car failure, but for emergency responders it is a much higher safety risk based on the nature of our calls we are responding to. At one point last year i had 4 cars all down at once for same issue. I spoke with Dodge dealer who said this is a very common issue. I tried to file a complaint with Stellantis which was not helpful.
ENGINE Aug 14, 2025
While enroute to a priority call our officer experienced a catastrophic engine failure. Said vehicle was in the day before for brakes, and our mechanic always does PM to include a check of coolant fluid level, oil and windshield washer fluid, and car was fine. Vehicle overheated, and shut down shortly after, taking officer out of service and leaving call without an police unit to respond. For personal vehicles this creates a risk of car failure, but for emergency responders it is a much higher safety risk based on the nature of our calls we are responding to. At one point last year i had 4 cars all down at once for same issue. I spoke with Dodge dealer who said this is a very common issue. I tried to file a complaint with Stellantis which was not helpful.
EXTERIOR LIGHTING Aug 10, 2025
Both DRL stop working Both turn signals stop working
EXTERIOR LIGHTING Aug 1, 2025
Left side daytime running light failed, Yes, currently available for inspection Issue causes oncoming vehicle visibility issue The problem has been confirmed by dealer and has been reproduced. The issue also happens to other Mopar vehicles with LED DRL strips. Component has been inspected by dealer only. Has not gone up the chain. No other warning lamps or messages were displayed. Vehicle passed all internal tests before dealer computer scan.
EXTERIOR LIGHTING Jul 29, 2025
Driver side DRL malfunction and impacts visibility at night. No warning/error codes. Starter Relay causing no crank/Fuel pump failure causing me to stall out in the middle of a intersection
ELECTRICAL SYSTEM Jul 29, 2025
Uconnect box requires service
ELECTRICAL SYSTEM Jul 29, 2025
Driver side DRL malfunction and impacts visibility at night. No warning/error codes. Starter Relay causing no crank/Fuel pump failure causing me to stall out in the middle of a intersection
EXTERIOR LIGHTING Jul 20, 2025
My Durango has been in and out the shop since May. It was the fuel pump and everything connected to it which is a pain in the rear. Also the design of the taillight should be assessed as well. It’s very pricy to fix when it gets the water and dark spots in it . All of us aren’t blessed with a house with a garage.
FUEL/PROPULSION SYSTEM Jul 20, 2025
My Durango has been in and out the shop since May. It was the fuel pump and everything connected to it which is a pain in the rear. Also the design of the taillight should be assessed as well. It’s very pricy to fix when it gets the water and dark spots in it . All of us aren’t blessed with a house with a garage.
SERVICE BRAKES Jul 18, 2025
I am writing to formally request assistance regarding a persistent and unresolved issue with my vehicle’s Uconnect system, which has now escalated into a serious safety concern. I purchased my vehicle in April 2022. Within two weeks, I began receiving an error message stating: “Uconnect Box requires service. Please visit an authorized dealer.” Since then, I have brought the vehicle to Cutter Dodge Honolulu on multiple occasions, beginning on June 1, 2022, to address this issue. Each time, I was informed that the error was due to a pending software update and that no immediate fix was available. Despite repeated service visits, including 6/30/22, 8/18/22, 11/22/22, 6/13/23, 9/1/23, 10/25/23, 12/14/23, 2/1/24, 10/3/24, and most recently on 5/22/25, the issue has never been resolved. I consistently reported the Uconnect error, and each time, I was reassured that an update would eventually be released. I trusted the expertise of the dealership and continued to follow their guidance, despite the inconvenience and growing frustration. On [XXX], during a routine oil change and inspection, the situation worsened significantly. My entire radio system and associated safety features, including lane change alerts and front braking warnings, ceased functioning. I was referred to another location, where a technician (Mark from Store #45473) informed me that the entire radio system needed replacement. However, I was told that my warranty had expired, by only 77 miles, and that I would need to contact Customer Care to seek authorization for repairs. Since then, I have attempted to reach Customer Care at 800-334-9200 multiple times, but I have been repeatedly transferred and disconnected without resolution. I am deeply concerned that despite reporting this issue consistently since 2022, no action was taken until my warranty expired. I now face a situation where my vehicle is not only unreliable but potentially unsafe. The lack of functioning safety features and the ongoing Uc INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR
ELECTRICAL SYSTEM Jul 18, 2025
I am writing to formally request assistance regarding a persistent and unresolved issue with my vehicle’s Uconnect system, which has now escalated into a serious safety concern. I purchased my vehicle in April 2022. Within two weeks, I began receiving an error message stating: “Uconnect Box requires service. Please visit an authorized dealer.” Since then, I have brought the vehicle to Cutter Dodge Honolulu on multiple occasions, beginning on June 1, 2022, to address this issue. Each time, I was informed that the error was due to a pending software update and that no immediate fix was available. Despite repeated service visits, including 6/30/22, 8/18/22, 11/22/22, 6/13/23, 9/1/23, 10/25/23, 12/14/23, 2/1/24, 10/3/24, and most recently on 5/22/25, the issue has never been resolved. I consistently reported the Uconnect error, and each time, I was reassured that an update would eventually be released. I trusted the expertise of the dealership and continued to follow their guidance, despite the inconvenience and growing frustration. On [XXX], during a routine oil change and inspection, the situation worsened significantly. My entire radio system and associated safety features, including lane change alerts and front braking warnings, ceased functioning. I was referred to another location, where a technician (Mark from Store #45473) informed me that the entire radio system needed replacement. However, I was told that my warranty had expired, by only 77 miles, and that I would need to contact Customer Care to seek authorization for repairs. Since then, I have attempted to reach Customer Care at 800-334-9200 multiple times, but I have been repeatedly transferred and disconnected without resolution. I am deeply concerned that despite reporting this issue consistently since 2022, no action was taken until my warranty expired. I now face a situation where my vehicle is not only unreliable but potentially unsafe. The lack of functioning safety features and the ongoing Uc INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Jul 18, 2025
I am writing to formally request assistance regarding a persistent and unresolved issue with my vehicle’s Uconnect system, which has now escalated into a serious safety concern. I purchased my vehicle in April 2022. Within two weeks, I began receiving an error message stating: “Uconnect Box requires service. Please visit an authorized dealer.” Since then, I have brought the vehicle to Cutter Dodge Honolulu on multiple occasions, beginning on June 1, 2022, to address this issue. Each time, I was informed that the error was due to a pending software update and that no immediate fix was available. Despite repeated service visits, including 6/30/22, 8/18/22, 11/22/22, 6/13/23, 9/1/23, 10/25/23, 12/14/23, 2/1/24, 10/3/24, and most recently on 5/22/25, the issue has never been resolved. I consistently reported the Uconnect error, and each time, I was reassured that an update would eventually be released. I trusted the expertise of the dealership and continued to follow their guidance, despite the inconvenience and growing frustration. On [XXX], during a routine oil change and inspection, the situation worsened significantly. My entire radio system and associated safety features, including lane change alerts and front braking warnings, ceased functioning. I was referred to another location, where a technician (Mark from Store #45473) informed me that the entire radio system needed replacement. However, I was told that my warranty had expired, by only 77 miles, and that I would need to contact Customer Care to seek authorization for repairs. Since then, I have attempted to reach Customer Care at 800-334-9200 multiple times, but I have been repeatedly transferred and disconnected without resolution. I am deeply concerned that despite reporting this issue consistently since 2022, no action was taken until my warranty expired. I now face a situation where my vehicle is not only unreliable but potentially unsafe. The lack of functioning safety features and the ongoing Uc INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR
EXTERIOR LIGHTING Jun 18, 2025
I have a daytime running light that went out on the driver-side front. It is an LED light designed to last for 30,000-50,000 hours. I have an estimate of more than $1,700 by Port Lavaca Dodge in PL, TX to replace the light from the dealer. I also purchased an extended warranty but it specifically excludes bulbs. I have also seen at least 2 other Dodge Durangos in our small town with the same bulb out. I have also looked at the complaints on the internet to see that this is not a secluded issue but a real problem. On 6/14/2025, I received a warning ticket #[XXX], from Texas DPS for this defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
POWER TRAIN Jun 14, 2025
The transmission dropped after being stopped at a stop light and lightly accelerating. When this happened the vehicle dropped to neutral. After pulling over it did go into first gear but that’s it. When in reverse it moves a foot then goes back in to neutral.
FUEL/PROPULSION SYSTEM Apr 14, 2025
Car having trouble starting, turns over with a long crank then doesn’t start. Cranks on the second time
ENGINE Apr 14, 2025
Car having trouble starting, turns over with a long crank then doesn’t start. Cranks on the second time
FUEL/PROPULSION SYSTEM Mar 26, 2025
Fuel System- Had the Durango 1 month spent 50k. At least 50% of the vehicle attempted starts fail. The second attempt the vehicle starts every time. Started researching this, this is very common on the newer Durango's as well as the older ones. I have a huge fear of being stranded and the cost associated with that. I had it looked at the dealer I bought it from and they could not replicate the problem, however when I got into leave it did it the first try. Here's a forum link with supportive material that should support this NEEDS to be a recall. There's tons of online discussions on people experiencing this. See Below [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINE Mar 23, 2025
While driving on the highway, the engine overheating light came on, the car seemed to be losing power, and I pulled over and was then towed to the dealership. My safety was put at risk as I could have been hit as the car was slowing down in fast traffic; it also was extremely cold (about 5 degrees F) while I waited for the tow truck. The tow truck driver noted that I had lost coolant fluid due to a large puddle beneath the car. The dealership reported that the aluminum coolant line had rubbed against the transmission cooler and had broken through, causing a loss of fluid. The dealership replaced the coolant line and also stated that they cut an extra piece of aluminum and wrapped it around the coolant line to reinforce that line and stop it from rubbing through by rubbing against the transmission cooler. I stated that this seemed like a design defect but the dealership responded that these things just happen. I note that there appears to be a similar recall in 2022 Durango Hellcats for the coolant line being subjected to abrasion from rubbing on the serpentine belt. The dealership did not return the parts to me; I do not know whether they provided them to the manufacturer for inspection.
POWER TRAIN Mar 23, 2025
While driving on the highway, the engine overheating light came on, the car seemed to be losing power, and I pulled over and was then towed to the dealership. My safety was put at risk as I could have been hit as the car was slowing down in fast traffic; it also was extremely cold (about 5 degrees F) while I waited for the tow truck. The tow truck driver noted that I had lost coolant fluid due to a large puddle beneath the car. The dealership reported that the aluminum coolant line had rubbed against the transmission cooler and had broken through, causing a loss of fluid. The dealership replaced the coolant line and also stated that they cut an extra piece of aluminum and wrapped it around the coolant line to reinforce that line and stop it from rubbing through by rubbing against the transmission cooler. I stated that this seemed like a design defect but the dealership responded that these things just happen. I note that there appears to be a similar recall in 2022 Durango Hellcats for the coolant line being subjected to abrasion from rubbing on the serpentine belt. The dealership did not return the parts to me; I do not know whether they provided them to the manufacturer for inspection.
UNKNOWN OR OTHER Mar 23, 2025
While driving on the highway, the engine overheating light came on, the car seemed to be losing power, and I pulled over and was then towed to the dealership. My safety was put at risk as I could have been hit as the car was slowing down in fast traffic; it also was extremely cold (about 5 degrees F) while I waited for the tow truck. The tow truck driver noted that I had lost coolant fluid due to a large puddle beneath the car. The dealership reported that the aluminum coolant line had rubbed against the transmission cooler and had broken through, causing a loss of fluid. The dealership replaced the coolant line and also stated that they cut an extra piece of aluminum and wrapped it around the coolant line to reinforce that line and stop it from rubbing through by rubbing against the transmission cooler. I stated that this seemed like a design defect but the dealership responded that these things just happen. I note that there appears to be a similar recall in 2022 Durango Hellcats for the coolant line being subjected to abrasion from rubbing on the serpentine belt. The dealership did not return the parts to me; I do not know whether they provided them to the manufacturer for inspection.
ENGINE Mar 21, 2025
From manufacturing dodge put a clamp on a rubber hose that goes to the transmission heater. That clamped rubbed a hole into the metal antifreeze line above it. My car started over heating on a busy road. Luckily I was able to pull off without being hit. Dodge doesn’t wanna do anything about it but it’s a known issue for the Durango’s. But dodge won’t recall the issue. Instead their wanting to charge people anywhere from 2k up to 6k depending what state you live it. The issue is known to occur around 50k miles to around 65k miles
POWER TRAIN Mar 21, 2025
From manufacturing dodge put a clamp on a rubber hose that goes to the transmission heater. That clamped rubbed a hole into the metal antifreeze line above it. My car started over heating on a busy road. Luckily I was able to pull off without being hit. Dodge doesn’t wanna do anything about it but it’s a known issue for the Durango’s. But dodge won’t recall the issue. Instead their wanting to charge people anywhere from 2k up to 6k depending what state you live it. The issue is known to occur around 50k miles to around 65k miles
UNKNOWN OR OTHER Mar 21, 2025
From manufacturing dodge put a clamp on a rubber hose that goes to the transmission heater. That clamped rubbed a hole into the metal antifreeze line above it. My car started over heating on a busy road. Luckily I was able to pull off without being hit. Dodge doesn’t wanna do anything about it but it’s a known issue for the Durango’s. But dodge won’t recall the issue. Instead their wanting to charge people anywhere from 2k up to 6k depending what state you live it. The issue is known to occur around 50k miles to around 65k miles
EXTERIOR LIGHTING Mar 19, 2025
the part number is not listed specifically on extended warranty and my car doesn’t have bulbs so the whole headlight assembly has to be replaced and dealer won’t input it as concealed headlight module keep using part number and this is 2nd time having issue. the first time it was covered under warranty and now they don’t want to and it was same issue
ELECTRICAL SYSTEM Feb 27, 2025
Daytime running light out on driver side. I researched this on internet and just about every Dodge Durango owner is experiencing same.
FUEL/PROPULSION SYSTEM Jan 4, 2025
Vehicle has a long crank time. Vehicle will not start after approximately 10 seconds. The vehicle will start on the second try. There is a strong smell of fuel after that. I have taken the vehicle in multiple times with the dealership saying nothing is wrong or they can’t duplicate the problem. I have showed the dealership videos of it happening and feel that they are not taking it seriously. The problem is getting worse and I fear that one day either I will be stranded or the vehicle will shut off while I’m am driving it.
ENGINE Jan 4, 2025
Vehicle has a long crank time. Vehicle will not start after approximately 10 seconds. The vehicle will start on the second try. There is a strong smell of fuel after that. I have taken the vehicle in multiple times with the dealership saying nothing is wrong or they can’t duplicate the problem. I have showed the dealership videos of it happening and feel that they are not taking it seriously. The problem is getting worse and I fear that one day either I will be stranded or the vehicle will shut off while I’m am driving it.
FUEL/PROPULSION SYSTEM Dec 31, 2024
Fuel pump failure. Engine has a slow start and shuts off.