2018 DODGE DURANGO

5 recalls, 332 complaints - 428 TSBs - 4/5 safety rating

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator ma... Read more

Consequence

A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the dr... Read more

Remedy

Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces pr... Read more

206,502 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.

Consequence

A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.

Remedy

This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided ... Read more

206,502 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

Defect Description

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 J... Read more

Consequence

A vehicle stall can increase the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

12,779 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

ELECTRICAL SYSTEM:WIRING

Defect Description

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler... Read more

Consequence

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise... Read more

4,815,661 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

POWER TRAIN:AUTOMATIC TRANSMISSION

Defect Description

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.

Consequence

If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.

71 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

Complaint Statistics

332 total complaints 19 crashes 3 fires 13 injuries

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	71
UNKNOWN OR OTHER	37
ENGINE	28
EXTERIOR LIGHTING	25
POWER TRAIN	24
SERVICE BRAKES	20
FUEL/PROPULSION SYSTEM	14
STEERING	14
AIR BAGS	10
SEATS	8

Incident date: Sep 10, 2026

I was driving down a 45 mph roadway and my sunroof glass exploded. Nothing hit it and there were no bumps in the road when it exploded

Incident date: Nov 26, 2025

I purchased a 2018 Dodge Durango. Shortly after purchasing the vehicle, moisture was present inside the rear liftgate/racetrack lamp assembly and portions of the rear lighting did not operate. The selling dealership inspected and repaired the vehicle. Its repair invoice states that the left rear ta... Read more

Incident date: Nov 26, 2025

Incident date: Jun 15, 2026

I am filing a safety complaint against Scott Stark’s South Point Hyundai for selling me a vehicle with an active open safety recall, a blown transmission, an A/C failure, and a dry-rotted tire. Before returning the car for service under a promised 1,000-mile warranty, my sister, who has worked for... Read more

Incident date: Jun 15, 2026

Incident date: Jun 17, 2026

When at a stop, the van is supposed to start again. There have been at least 4 times now that it did not automatically restart. After the 3rd time, I was at the dealer for routine maintenance and mentioned it. He said if it does it again to let them know and they will need a full day to look at it. ... Read more

Incident date: Jun 10, 2026

LandGolden LG17 185/55R15 82V All Season Radial Tires purchased from Amazon (seller: Priority Tire) and professionally installed. Tires have been balanced and rotated approximately every 5000 miles. Less than 30,000 miles and tires are already at 3/32" tread due to manufacturing defect, per multiple... Read more

Incident date: Jun 10, 2026

While traveling at cruising speed (70 MPH) on Interstate 95 South, the vehicle suffered a catastrophic electrical and mechanical failure, resulting in an immediate engine stall. The vehicle lost all propulsion. Due to the sudden loss of power, the vehicle could not safely clear the active lanes of t... Read more

Incident date: May 13, 2026

While driving on the highway at 60 mph, warning on dash came on saying “engine power reduced” and drop down speed to around 25 mph and I could not accelerate more than 25 mph on the highway which could have caused an accident because of the traffic flow behind me. I put a code scanner under the ... Read more

Incident date: May 13, 2026

Incident date: May 2, 2026

My RV is going into limp mode after driving several (about 4) hours. No CEL and no other symptoms other than paddle shifters not working while driving on interstate This has happened several times. I brought it twice to. Mercedes in Macon Ga who could not see any codes nor replicate and obviously wi... Read more

Incident date: Apr 1, 2026

The steering wheel feels as if it is sticking while driving, forcing me to use slightly more pressure to force the wheel past the "sticking" point. This causes me to overcorrect my steering, making the car jolt to the left or right depending on which way I'm moving the steering wheel. I feel this mo... Read more

Incident date: Apr 1, 2026

When driving at slow speeds, less that 10 MPH, the engine shuts off and vehicle shifts to neutral. Message is displayed on driver console Press Start Button to restart. Only the engines shuts down as all displays, entertainment center and controls are still displayed. Pushing the start button restar... Read more

Incident date: Jun 6, 2025

The rear view camera is not operating when shifting to reverse. I can demonstrate this malfunction at any time to anyone. Driver is unable to detect short objects or small children directly behind the vehicle. The problem was confirmed by the dealer during a service visit. At that time, the service ... Read more

Incident date: Jun 6, 2025

The contact owns a 2017 Land Rover Range Rover. The contact stated that while driving 25 MPH, there was smoke coming from the front of the vehicle. A dealer was contacted. The vehicle was taken to Meineke Car Care Center and was diagnosed and determined that the coolant pipe needed to be replaced. T... Read more

Incident date: Mar 24, 2026

I am filing a complaint regarding my 2022 Acura MDX Type S with approximately 70,700 miles. The vehicle developed a suspension system warning, and upon inspection by an Acura dealership, I was informed that the suspension stroke sensor and floor wiring harness are corroded and require replacement. I... Read more

Incident date: Feb 22, 2026

The 3.5" screen on my jeep went out. Which prevented me from seeing speed, mileage and gas. They have recalled other jeeps from 2018-2024 but mine is not included because it has been in service for more then 24 months. We bought the jeep in 2023 with 20 some thousand miles on it. Why is there a time... Read more

Incident date: Feb 22, 2026

While driving the vehicle a short distance, I heard a loud pop from the back seat. The car immediately warned of an electrical system failure. The issue and symptoms are consistent with ICCU module failures, reported across the kia/hyundai egmp platform. My safety was put risk, because I was sto... Read more

Incident date: Jan 27, 2026

The contact owns a 2023 Chrysler Pacifica. The contact received notifications of NHTSA Campaign Number: 24V436000 (Back Over Prevention) and 25V302000 (Air Bags); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufactu... Read more

Incident date: Jan 27, 2026

Front passenger wheel has a fracture. The structural integrity of the wheel is compromised and is causing the tire to leak air, which is dangerous and can cause loss of vehicle control and damage to suspension or brakes. It could also cause dangerous blowouts, which causes a safety concern for me an... Read more

Incident date: Jan 27, 2026

Incident date: Jan 2, 2026

While driving back into town on the interstate, my oil plug fell out of my car. It was not known at the time the oil plug was what fell out. I remember hearing a clunk underneath my car. About 5-10 minutes after I heard the noise, my oil light flashed, and I could feel my car unable to accelerate fu... Read more

Incident date: Jan 9, 2026

The contact owns a 2014 Ford Focus. The contact stated that while driving on several occasions at various speeds, the vehicle jerked abnormally and was sluggish. The vehicle was taken to a dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not ... Read more

Incident date: Jan 9, 2026

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The... Read more

Incident date: Nov 29, 2025

1.The component that failed is the load index rating and both inner and outer sidewalls of the tire. Yes, the tires are available for inspection, they are off the car and stored in my garage. 2. I believe the safety of others and my self were at risk, I went for a tire rotation and saw the damage a... Read more

Incident date: Dec 31, 1969

On a clear lane with the forward car 5 car lengths away with traffic flowing, the Automatic Emergency Braking (AEB) activated slowing my car down from 65mph to 30mph. I deactivated AEB on my exit and changed the AEB distance from “normal” to “near”.

Incident date: Nov 24, 2025

Advertisements for SiriusXM radio are being pushed to the infotainment system. These ads temporarily render all radio and climate controls as unavailable until driver taps on screen to disable the notification… causing driver to take eyes off of the road.

Incident date: Oct 6, 2025

Shift to park. Unable to shut off car although car is in park

Incident date: Nov 4, 2025

I lost power steering while driving, making the wheel hard to turn. While the car is idle, the steering wheel shakes. Also “ESC” pops on on the dashboard.

Incident date: Nov 4, 2025

I lost power steering while driving, making the wheel hard to turn. While the car is idle, the steering wheel shakes. Also “ESC” pops on on the dashboard.

Incident date: Oct 22, 2025

Fluid leaking from hydraulic power brake booster causing longer braking distance & stiffer steering.

Incident date: Oct 10, 2025

The vehicle intermittently fails to start or stop when using the Start/Stop push button. This is a critical safety concern. If the vehicle cannot be reliably started or stopped, and its ignition system operates unpredictably, it may fail during use, in traffic, or fail to respond in emergency scenar... Read more

Incident date: Jan 10, 2025

My kids and I were driving down the road all of a sudden I heard this loud sound and then my car wouldn't turn left or right the steering wheel turned but not the car thank God I wasn't goin very fast I was able to slowly pull to the side of the rd then it started smoking like it was on fire my kids... Read more

Incident date: Jan 20, 2025

I own a 2017 Kia Optima. My vehicle was brought in for the tail light recall at Lupient Kia, but the dealership only replaced a bulb and refused to replace the harnesses. I was told by the service advisor (Brad Baranowski) that my tail lights had “nothing to do with the recall” and that I would ... Read more

Incident date: May 12, 2025

The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle hesitated. Additionally, while driving at slower speeds, the braking system independently engaged, and the vehicle came to a complete stop. The “Service Hybrid System” warning light ... Read more

Incident date: Aug 8, 2025

On [XXX], my 2012 Nissan Titan was serviced by Pep Boys in Gainesville, FL for brake-related work. After they returned the truck, the brake assembly was reinstalled incorrectly — the caliper was not secured properly and the rotors were damaged/warped as a result. This failure created an immediate ... Read more

Incident date: Jul 24, 2025

Restraint Module went bad and after I looked it up online this was a recall for my year make and model.

Incident date: Nov 23, 2024

exterior review side mirrors cause loud whistle noise when driving.

Incident date: Jul 17, 2023

i’m just trying to find out if my vehicle has ABS

Incident date: Oct 14, 2021

The problem is with the steering. When driving in a straight line and just normal driving, correcting from left to right to keep the vehicle in the lane, when moving the steering wheel, it seems to be sticking, and it causes one to overcorrect, and then causes the car to sway in the lane, and it see... Read more

Incident date: Oct 14, 2021

I received a recall notice for Integrated Brake Failure on February 2024, but the manufacturer has still not provided a remedy or parts as of July 4th 2025. I contacted the dealer and was told there is no ETA for the repair. I believe this delay is unreasonable, and I am concerned about the safety i... Read more

Incident date: Jun 2, 2025

On June 19, 2025, while parking my brand new 2025 Tesla Model 3 in a residential lot, the vehicle unexpectedly accelerated forward over a curb, crashed through a iron fence, and struck an outdoor A/C unit and patio furniture on the back of a neighbor’s unit. The car became stuck and had to be towe... Read more

Crash

Incident date: Nov 7, 2024

The contact owns a 2014 Chevrolet Impala. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. Additionally, the message "Power Steering Failure" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed... Read more

Incident date: Mar 14, 2025

Traveling on highway in Washington DC, cruise control shut off and powered down car, electrical warning for rear doors not closed, seat belt and airbag warnings. Engine lights came on by the time we got into NY, gas fumes in cabin, and oil was down 2 quarts. Car would not go over 40 at times. Car ha... Read more

Incident date: May 1, 2025

For 6months I have a low oil pressure light come on before my oil change is due. Dealer has ran 3 oil consumption test pass/fail/pass the next one will fail as I had to add 2 quarts or oil this week and my oil change isn’t due for 2k more miles. There is no leak visible so it must be within the mo... Read more

Incident date: May 1, 2025

Incident date: May 2, 2025

The contact owns a 2015 Ram 1500. The contact stated that while driving approximately 70 MPH, the steering wheel became difficult to turn in either direction, and the message "Service Steering" displayed. The vehicle was taken to the local mechanic, who was unable to determine the cause of the failu... Read more

Incident date: May 2, 2025

They sold me a car that wasn’t ready to be sold. They promised to fix it, but they didn’t. Child seat anchor latch ,cross traffic alerts rear,rollover stability control, front drive airbags antilock brakes front passenger airbags the trim electronic/control brake assist running light side impac... Read more

Incident date: Mar 28, 2025

Car has experienced loss of power randomly. Dealership wray ford of bossier city Louisiana sold car without disclosing recalls or defects. Unwilling to help in situation

Incident date: Mar 12, 2025

I was driving my 2021 Ford Escape, that I have not yet owned for four years, that I purchased brand new from a Ford dealership. I was driving to work just as I do on a typical morning at interstate speeds, when suddenly, the car refused to upshift, slipping gears. The car became jerky. I tried to ac... Read more

Showing 50 of 332 complaints.

NHTSA Safety Ratings, 2018 DODGE DURANGO

2018 Dodge Durango SUV 2WD

Category	Rating
Overall Rating	4 / 5 ★★★★☆
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash, Driver	4 / 5 ★★★★☆
Frontal Crash, Passenger	5 / 5 ★★★★★
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	19.8%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Optional
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2018 DODGE DURANGO

428 manufacturer communications from 190 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	64
350000 EQUIPMENT	57
060000 ENGINE AND ENGINE COOLING	33
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.	31
353000 EQUIPMENT:ELECTRICAL	22
100000 POWER TRAIN	22
160000 STRUCTURE	20
356000 EQUIPMENT ADAPTIVE/MOBILITY	11

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

SOS and Assistance Call Not Working After Radio Exchange Unit Installed

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

060000 ENGINE AND ENGINE COOLING

COOLER Engine Oil Please be aware that the oil cooler seal is serviceable as a standalone part and should be considered for replacement as a remedy for fluid leak.

350000 EQUIPMENT

Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.

100000 POWER TRAIN

Verifying Camshaft Diagnosis

020000 SUSPENSION

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

110000 ELECTRICAL SYSTEM

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing

114000 ELECTRICAL SYSTEM:WIRING

100000 POWER TRAIN

8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.

100000 POWER TRAIN

8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.

110000 ELECTRICAL SYSTEM

PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please subm

060000 ENGINE AND ENGINE COOLING

062400 ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

Suspected engine coolant leak.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

119410 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:PORT

Low Charging Voltage Displayed On Cluster

980000 UNKNOWN OR OTHER

Low Charging Voltage Displayed On Cluster

346000 COMMUNICATION:MANUFACTURER TELEMATICS

Apple CarPlay Does Not Work Or Not Connecting

980000 UNKNOWN OR OTHER

Apple CarPlay Does Not Work Or Not Connecting

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have b

280000 BACK OVER PREVENTION

CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance

181000 VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Customer Satisfaction Notification ZD7 - Radio Software update

110000 ELECTRICAL SYSTEM

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

100000 POWER TRAIN

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Customer Satisfaction Notification ZD7 - Radio Software Update

110000 ELECTRICAL SYSTEM

Customer Satisfaction Notification ZD7 - Radio Software Update

118000 ELECTRICAL SYSTEM:SOFTWARE

Customer Satisfaction Notification ZD7 - Radio Software Update

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Customer Satisfaction Notification ZD7 - Radio Software Update

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update

060000 ENGINE AND ENGINE COOLING

Water Quality When Mixed With Engine Coolant

120000 EXTERIOR LIGHTING

License Plate LED Light Inoperative - Moisture Visible Within the Lens The customer may experience the following: ? There is a potential for water intrusion which over time could lead to an inoperable license plate lamp. Customers may comm

061700 ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR

PSU right intake camshaft Case 1) If you are to flash the PSU (Pentastar Upgrade Engine) PCM due to P0300 code presence, only AB or previous LEVEL PSU right intake camshaft PN 05047913AA or AB (old version) should be replaced. If the engin

060000 ENGINE AND ENGINE COOLING

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

350000 EQUIPMENT

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

110000 ELECTRICAL SYSTEM

Flash: Radio Frequency Hub Module (RFHM) Updates The customer may describe that they heard about these vehicles that can be unlawfully driven away by thieves when they are able to program new key fobs through the RFHM. Software enhancement

118000 ELECTRICAL SYSTEM:SOFTWARE

030000 BRAKES (PWS)

CEL (Check Engine Lamp) Illuminates, Recent PCM Replace or Flash Update Performed, Diagnostic Trouble Codes (DTCs) P057B Brake Pedal Position Sensor Circuit Performance, P1572 Brake Pedal Stuck, C0042-54 Brake Pedal Missing Calibration

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

060000 ENGINE AND ENGINE COOLING

Customer complaint may include a coolant leak, or, a coolant leak is detected during a routine oil change inspection.

060000 ENGINE AND ENGINE COOLING

Customer complaint may include a coolant leak, or, a coolant leak is detected during a routine oil change inspection.

060000 ENGINE AND ENGINE COOLING

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the followin

060000 ENGINE AND ENGINE COOLING

110000 ELECTRICAL SYSTEM

Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw

110000 ELECTRICAL SYSTEM

Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw

280000 BACK OVER PREVENTION

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Als

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

160000 STRUCTURE

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to d

160000 STRUCTURE

353000 EQUIPMENT:ELECTRICAL

Updated Front Turn Signal or Park Lamp Bulb This bulletin is to inform the technician both the socket and bulb will need to be replaced with updated components if front park/turn signal bulb is inoperative.

353000 EQUIPMENT:ELECTRICAL

Washer Light On And Will Not Turn Off After Adding Washer Solvent.

010000 STEERING

UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station I

280000 BACK OVER PREVENTION

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

160000 STRUCTURE

118000 ELECTRICAL SYSTEM:SOFTWARE

Radio Over The Air Software Version Update to 22.66 This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to co

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Radio Remained On After Ignition Is Switched Off, Dead Battery from Excessive Radio Current Draw

110000 ELECTRICAL SYSTEM

Radio Remained On After Ignition Is Switched Off, Dead Battery from Excessive Radio Current Draw

030000 BRAKES (PWS)

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

353000 EQUIPMENT:ELECTRICAL

Ambient Temperature Sensor Servicing.

353000 EQUIPMENT:ELECTRICAL

Ambient Temperature Sensor Servicing.

100000 POWER TRAIN

8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.

160000 STRUCTURE

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding

160000 STRUCTURE

980000 UNKNOWN OR OTHER

163200 STRUCTURE:INTERIOR PANELS:DOOR

160000 STRUCTURE

110000 ELECTRICAL SYSTEM

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

110000 ELECTRICAL SYSTEM

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

110000 ELECTRICAL SYSTEM

No Start, Start Stop Inoperative, Cluster Message Service Start Stop System

110000 ELECTRICAL SYSTEM

No Start, Start Stop Inoperative, Cluster Message Service Start Stop System

350000 EQUIPMENT

Overhead Console If the sunglasses holder door in the overhead console will not stay closed, inspect the Latch for damage. The Latch is now released for service under part number 68599540A$.

280000 BACK OVER PREVENTION

Panasonic VP4R Wi-Fi New Enrollment Pause

110000 ELECTRICAL SYSTEM

Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS Mod

030000 SERVICE BRAKES, HYDRAULIC

110000 ELECTRICAL SYSTEM

353000 EQUIPMENT:ELECTRICAL

Panasonic VP4R Wi-Fi New Enrollment Pause

030000 BRAKES (PWS)

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

Panasonic VP4R Wi-Fi New Enrollment Pause

110000 ELECTRICAL SYSTEM

Panasonic VP4R Wi-Fi New Enrollment Pause

060000 ENGINE AND ENGINE COOLING

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

350000 EQUIPMENT

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

103230 POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:FILTER/SCREEN

Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold

980000 UNKNOWN OR OTHER

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

110000 ELECTRICAL SYSTEM

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

100000 POWER TRAIN

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

Showing 100 of 428 bulletins.

NHTSA Safety Investigations, DODGE DURANGO

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2014

Seat Belt Retraction

The Office of Defects Investigation (ODI) opened this Preliminary Evaluation to investigate complaints alleging improper retraction of the front seat belts (driver or passenger) due to the plastic guide of the D-ring cracking in model year (MY) 2014 Jeep Grand Cherokee vehicles. The purpose of the i... nvestigation was to understand the scope, frequency and safety related consequence of the alleged defect. The subject condition occurs when the plastic material encapsulating the metal substructure of the front seat belt, B-pillar mounted D-ring cracks. The structural integrity of the D-ring remains intact; however, cracking of the plastic material pinches the webbing at the D-ring, thereby preventing it from properly retracting, and leaving the belt loose on the occupant. In addition to the detectability of the loose belt, the cracks in the plastic guide are also apparent by visual inspection, and many reports indicate the webbing can be manually fed back into the B-pillar/retractor to improve seat belt fit. ODI review of the available data has not identified any injuries attributable to this failure.In its November 6, 2019 response to ODI's September 8, 2019 information request letter, which was scoped to include MY 2013 to 2015 Grand Cherokee and Dodge Durango vehicles, FCA providedinformation (portions of which were submitted with a request for confidentiality) detailing several material and process changes involved in the production of the subject D-ring. Based on these changes, FCA sub-divided certain production periods into population groups representing different design levels of the D-ring. FCA's response also confirmed the same D-rings were used in Dodge Durango front seat belts. ODI notes that installation of seat belts during vehicle production involves highly controlled processes, in comparison to field service, which ensures all mechanical and electrical connections are properly secured.ODI analyzed complaints submitted directly to the agency and complaint data received from FCA. During this review, ODI identified elevated failure rates for Grand Cherokee and Durango vehicles produced from mid-June 2013 through July 2015 when compared to vehicles produced both prior to and after this period. Additionally, review of FCA warranty data indicated a similar pattern of elevated warranty claims in the suspect July 2013-July 2015 period. The primary factors for the failure rate differences appear to be a D-ring material change (from nylon to a Celcon plastic) starting in mid-June 2013 and a subsequent change (to a Delrin material) in August 2015, however other production changes occurred during the suspect period, as discussed in greater detail in FCA's November 2019 response. ODI's analysis of the various data sources showed vehicles produced in the suspect period experienced failure rates approximately 2 to 4 times higher, depending on the data source and production period evaluated. However the analysis also indicated a declining failure trend.Given the detectability of the condition, the failure frequency combined with a currently declining failure trend, and lack of injuries attributable to this condition despite significant time in service, ODI is closing this Preliminary Evaluation without further action. The closing of the investigation does not constitute a finding by NHTSA that a defect does not exist, and NHTSA will take further action if warranted by future circumstances.In the course of the investigation, FCA has informed the agency of its intention to offer an extended warranty for Grand Cherokee and Durango vehicles built during the suspect period. See the PE19-011 document repository at NHTSA.gov foRead more

PE, Closed , Model Year: 2014

Vehicle Rollaway

Basis – On December 16, 2016, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE16-014 to investigate 43 vehicle rollaway incidents with operators alleging they had shifted to Park and then exited the vehicle prior to the rollway incidents. These complaints involved multi... ple Fiat Chrysler Automobiles (FCA) model and model year vehicles that share a common electronic rotary shifter design. Of the 43 consumer complaints, 25 complaints alleged crashes, and eight complaints alleged at least one injury. Subject Vehicles – When NHTSA opened the investigation, the subject vehicles were model year (MY) 2013-2016 Ram 1500 vehicles and MY 2014-2016 Dodge Durango vehicles equipped with a rotary electronic shifter. However, NHTSA expanded the scope of the investigation to include subsequent model years of the same model vehicles when the Agency learned that those new model year vehicles use the same rotary shifter. Additionally, all subject vehicles manufactured by FCA are equipped with electronic rotary shifters supplied by Kostal Automotive. Reason for closing - During the course of this investigation, ODI did not find evidence that a vehicle-based design or manufacturing defect was the cause of vehicle rollaway incidents on the subject vehicles. Nevertheless, given the risk of a vehicle rollaway, FCA’s CSN actions provide automated vehicle securement when an operator attempts to exit the vehicle without successfully achieving a Park position with the rotary shifter mechanism. ODI closely monitored the subject vehicles on which the CSN actions implement a vehicle securement strategy and found that the CSN actions were effective in reducing the frequency of vehicle rollaway incidents in the subject vehicles. ODI analyzed the incidents when a CSN had been implemented and a rollaway still occurred, and ODI was unable to find an actionable defect that caused vehicle rollaway incidents. ODI found that the failure rates on subject vehicles that received a CSN remedy were similar to the failure rates on other vehicle populations and additionally had similar mechanisms as other vehicle populations such as slippery surfaces and various mechanical failures. Furthermore, as discussed above, after FCA’s release of the CSN actions, consumer complaints have decreased significantly. Given the absence of an identified safety defect based on available information and FCA’s customer satisfaction campaign which addresses the failure mode, further action is not warranted at this time. Accordingly, this Preliminary Evaluation is closed. However, the Agency reserves the right to take further action, if warranted.Please see the attached detailed closing summary for more information. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.Read more

PE, Closed , Model Year: 2014

Powered vehicle rollaway

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are e... quipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.Read more

RQ, Closed , Model Year: 2011

Post 14V-391 Headliner Fires

In response to this investigation, Fiat Chrysler Automobiles (FCA) is conducting a recall to address headliner fires that occur post 14V-391.On December 22, 2015 FCA notified the Office of Defects Investigation (ODI) of safety recall 15V-879 to remedy potential headliner fires occurring in 389,252 m... odel year (MY) 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured from December 3, 2009 to September 1, 2012.Note this recall, which was scoped based on vehicle design level and field events, does not include all MY 2013 or any MY 2014 Durango and Grand Cherokee vehicles; ODI and FCA will continue to monitor the field experience for this population.ODI opened this investigation based on allegations of fires occurring in the headliner area after the remedy for recall 14V-391 had been conducted.Recall 14V-391 involved MY 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured by FCA from January 5, 2010 to December 11, 2013.The recall was influenced by ODI investigation EA14-001.During EA14-001, data provided by FCA indicated fires were caused by an electrical short in the vanity lamp wiring for either visor.Visors are mounted to the (metal) roof of the vehicle through the headliner with three screws. EA14-001 determined it was possible for the wiring to be pierced or abraded by one of the screws, or otherwise become electrically shorted either during initial vehicle assembly or subsequent headliner area repairs presenting a fire risk.Most of the fires occurred while the vehicle was being driven.The 14V-391 remedy consisted of installing a plastic guide way on each visor to route wiring away from the attachment screws and prevent electrical shorting.Additionally abrasion resistant tape was installed in key areas to protect the wiring integrity.In order to install the guide, the headliner had to be lowered and the existing visor and headliner wiring rerouted, a somewhat complex procedure that required sufficient service technician care and expertise.FCA modified the 14V-391 remedy multiple times to improve it.ODI has identified a total of 43 NHTSA complaints across affected vehicles indicating a fire occurring after the vehicle had been remedied under 14V-391.FCA reported 159 additional unique complaints of post-remedy fires. The fire events primarily occurred while driving however a few reported fires starting after the vehicle was parked. Ten customers incurred injuries including minor burns and smoke inhalation, no crashes were reported.According to FCA, the vehicles recalled under 15V-879 were manufactured with longer wiring connecting the visors to the main harness in the headliner.Field experience clearly shows these vehicles are experiencing more post 14V-391 fires, 189 out of 202 known incidents to date.Recall 15V-879 addresses any remaining risk of fire after the 14V-391 recall remedy is performed.The 15V-879 remedy installs new design level visor assemblies containing added wire sheathing, shortened wiring, revised wiring retainer and wiring loop relief.In addition, part of the metal structure (body in white) where the wiring is routed will be modified (removed) using a template to allow more clearance.The recall action initiated by the vehicle manufacturer address the safety risks identified by the investigation.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at SaferCar.gov under the following identification (ODI) numbers:10640524, 10653417, 10684130, 10691520, 10692710, 10703058, 10705802, 10711836, 10715282, 10717265, 10717266, 10723677, 10726438, 10733003, 10733598, 10735042, 10743410, 10744097, 10745129, 1Read more

EA, Closed , Model Year: 2011

Headliner Fires

On July 1st, 2014 Chrysler Group LLC (Chrysler) notified the Office of Defects Investigation (ODI) that it would conduct a safety recall to remedy a wiring-related fire hazard on the headliner of approximately 661,888 model year (MY) 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactu... red between January 5, 2010 and December 11, 2013 (see NHTSA Safety Recall 14V-391), with notifications to begin in August 2014. According to Chrysler, the fire is caused by an electrical short in the vanity lamp wiring for either one of the sun visors mounted on the vehicle. The sun visors are mounted to the roof of the vehicle through the headliner with three metal screws. It is possible for the sun visor wiring to be pierced by one of these screws either during initial vehicle assembly or later headliner area repairs which may cause an electrical short potentially resulting in fire.ODI opened an investigation involving MY 2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles based on consumer reports of headliners catching fire at the front of the passenger's compartment near the sun visors. Complainants reported failure symptoms that ranged from discoloration to open flame burning of the headliner and/or sun visor material. Complainants reported a burning plastic smell and smoke from the headliner, often occurring while the vehicle was in motion. Damage ranged from a small burn spot on the headliner to a near complete burn of the vehicle resulting in a total loss; sunroof damage/glass shattering occurred in some cases. Incidents are more likely to occur when the ignition key is in the on position.However, several vehicles continued to burn after the key was turned off, and key-off fires, while highly unlikely, cannot be fully eliminated as a potential problem. The earliest incidents chronologically were often associated with vehicle assembly or in-plant repair procedures. Chrysler revised assembly and in-plant repair procedures for the headliner which reduced the number of fields incidents.However, anytime a repair is made to the headliner of the vehicle there could still be a risk of shorting the wiring and creating a hazard.Dealership technicians will inspect the vehicles for damaged wiring caused by an improper service procedure and repair any damage. Also, all vehicles will have a plastic guideway installed on each sun visor that routes the wiring away from the attachment screws preventing the wiring from being shorted. All MY 2011-2014 Grand Cherokee and Dodge Durango built before December 11, 2013 are affected by the recall; vehicles manufactured after this date had the guideway installed during vehicle production.ODI received a total of 6 complaints as of June 2014, all of which reported a fire and two of which alleged related injuries. All 6 incidents occurred while the vehicle was being driven. In each case the driver smelled smoke and witnessed the headliner burning on either the driver or passenger side. Two complaints indicate smoke inhalation injuries to the driver. In response to ODI's information request letters of 8/28/2013 and 2/26/2014, Chrysler provided consumer and warranty data which was received by ODI on 10/7/2013 and 3/19/2014. Analysis of the Chrysler data indicated a total of 91 unique incidents related to the investigation of which about two thirds reported an open flame and smoke, the remaining showed only small burn marks with no visible flame. Three Chrysler reports indicated injuries consisting of minor burns on the customer?s hands and smoke inhalation.The investigation is closed on the basis of the recall action the manufacturer has undertaken which is sufficient to address NHTSA?s conRead more

PE, Closed , Model Year: 2011

Headliner Fires

The Office of Defects Investigation (ODI) has identified 5 reports of vehicle headliners catching fire at the front of the vehicle near the sun visors on Jeep Grand Cherokees.Customers reported a range of fire conditions ranging from minor overheating to an open flame at the headliner and/or sun vis... Read more

RQ, Closed , Model Year: 2005

FUEL SPIT-BACK DURING REFUELING

IN ITS LETTER DATED JANUARY 6, 2009, CHRYSLER INFORMED THE AGENCY THAT IT WILL EXPAND THE SCOPE OF RECALL 05V-034 TO INCLUDE APPROXIMATELY 19,000 ADDITIONAL MY 2005 DODGE DURANGO VEHICLES BUILT FROM 10/13/04 THROUGH 11/30/04 (REFER TO RECALL 09V-003).DEALERS WILL INSPECT THE INLET CHECK VALVES AND R... Read more

EA, Closed , Model Year: 2006

SIDE CURTAIN AIR BAG FAILURE

ODI'S INVESTIGATION IDENTIFIED NO ISSUES IN THE DESIGN, MANUFACTURING PROCESS, OR QUALITY CONTROL PROCESS OF THE SIDE CURTAIN AIR BAGS USED IN THE DODGE DURANGO VEHICLES.THERE HAVE BEEN NO REPORTED FIELD INCIDENTS OF SIDE CURTAIN AIR BAG FAILURES SIMILAR TO THE FAILURES THAT OCCURRED DURING THE NHTS... Read more

PE, Closed , Model Year: 2006

SIDE CURTAIN AIR BAG FAILURE

ODI HAS UPGRADED THIS INVESTIGATION TO AN ENGINEERING ANALYSIS (EA07-003) TO CONTINUE ITS INVESTIGATION OF THE SUBJECT ISSUE.

EA, Closed , Model Year: 2004

INSTRUMENT PANEL FIRES

THIS INVESTIGATION ORIGINATED FROM COMPLAINTS RECEIVED BY THE AGENCY REPORTING INSTRUMENT PANEL (IP) FIRES ON VEHICLES THAT WERE COVERED UNDER A PRIOR RECALL (RECALL 03V528) BY DAIMLER CHRYSLER (DCC) TO CORRECT A CRACKED CAPACITOR IN THE IP.DCC HAS NOW IDENTIFIED ANOTHER CONDITION THAT CAN CAUSE OVE... Read more

EA, Closed , Model Year: 2001

VEHICLE UNDER-SEAT FIRE

DAIMLERCHRYLSER CORPORATION (DCC) WILL RECALL 35,103 MY 2001-2003 DODGE DURANGO VEHICLES EQUIPPED WITH FRONT BENCH SEATS (RECALL # 06V339, SEE DEFECT REPORT FOR DETAILS).THE SUBJECT VEHICLES ARE EQUIPPED WITH EITHER FRONT BUCKET SEATS OR A 40-20-40 SPLIT FRONT BENCH SEAT.VEHICLES EQUIPPED WITH FRONT... Read more

RQ, Closed , Model Year: 2004

INSTRUMENT PANEL FIRES

THIS INVESTIGATION ORIGINATED FROM COMPLAINTS RECEIVED BY THE AGENCY REPORTING INSTRUMENT PANEL (IP) FIRES ON VEHICLES THAT WERE RECALLED(RECALL 03V528) BY DAIMLERCHRYSLER (DCC) TO CORRECT A DEFECT THAT CAUSED IP FIRES.THE RECALL CORRECTED A DEFECT CAUSED BY A CERTAIN CAPACITOR ON THE IP PRINTED CIR... Read more

PE, Closed , Model Year: 2001

FIRE UNDER THE DRIVER'S SEAT

ODI IS AWARE OF 10 REPORTS ALLEGING THAT A FIRE ORIGINATES UNDERNEATH THE DRIVER'S SEAT.SIX OF THEFIRES OCCURRED WHILE THE VEHICLE WAS PARKED WITH THE IGNITION SWITCH TURNED OFF (KEY NOT IN THE IGNITION).THE SUBJECT VEHICLES ARE EQUIPPED WITH MANUAL SEATS. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ... Read more

EA, Closed , Model Year: 2004

ENGINE STALL

ANALYSIS OF THE COMPLAINT, FIELD REPORT AND WARRANTY DATA SHOWS THAT THE MAJORITY OF STALLING INCIDENTS IN THE SUBJECT VEHICLES APPEAR TO BE RELATED TO THE ENGINE CALIBRATION CONCERNS THAT DAIMLERCHRYSLER ADDRESSED WITH SERVICE BULLETINS RELEASING REVISED PCM SOFTWARE.ANALYSIS OF THE COMPLAINTS AND ... Read more

PE, Closed , Model Year: 2004

ENGINE STALL

ON MAY 16, 2005,ODI OPENED PRELIMINARY EVALUATION PE05-027 TO INVESTIGATE COMPLAINTS OF ENGINE STALLING IN MODEL YEAR 2004-05 DODGE DURANGO SUVS AND RAM 1500 SERIES PICKUPS EQUIPPED WITH THE 5.7L V8 ENGINE.INFORMATION PROVIDED BY DAIMLERCHRYSLER DURING PE05-027 INDICATED THAT A LARGE PERCENTAGE OF T... Read more

PE, Closed , Model Year: 1998

FRONT SUSP. UPPER BALL JOINT FAILURE

IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATIN... Read more

PE, Closed , Model Year: 2000

STEERING WHEEL/SHAFT SPLINE ATTACHMENT

THIS PE WAS OPENED BASED ON ODI'S RECEIPT OF ONE COMPLAINT OF STEERING WHEEL SEPARATION ON THE SUBJECT VEHICLES.ALLEGEDLY (THAT IS, ACCORDING TO THE REPAIRING FACILITY'S SERVICE MANAGER) THE HUB NUT WAS NEVER INSTALLED ON THE SHAFT SPLINE.ALTHOUGH THE DRIVER LOST CONTROL OF THE VEHICLE, HE/SHE WAS A... Read more

DODGE DURANGO - All Years Overview

Complete safety history for the DODGE DURANGO across all model years (1997, 2023).

151 Total Recalls

19,365 Total Complaints

17 Investigations

947 Reported Crashes

500 Reported Fires

126 Reported Deaths

DODGE DURANGO - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	0	20	View
2025	0	12	View
2024	0	28	View
2023	2	50	View
2022	7	85	View
2021	8	273	View
2020	2	71	View
2019	4	207	View
2018 (current)	5	332
2017	2	306	View
2016	3	223	View
2015	4	667	View
2014	11	1,030	View
2013	11	905	View
2012	10	922	View
2011	8	1,186	View
2009	4	13	View
2008	2	127	View
2007	4	241	View
2006	10	1,039	View
2005	9	2,001	View
2004	9	1,421	View
2003	6	485	View
2002	6	556	View
2001	7	964	View
2000	4	1,471	View
1999	5	3,172	View
1998	6	1,553	View
1997	2	5	View

Other DODGE Models

Model	Recalls	Complaints
CARAVAN	213	14,304	View
GRAND CARAVAN	203	18,754	View
CHARGER	200	8,152	View
RAM	176	5,521	View
DAKOTA	153	9,250	View
CHALLENGER	102	2,357	View
STRATUS	94	3,621	View
RAM 3500	91	3,817	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2018 DODGE DURANGO

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2018 DODGE DURANGO

Safety Technology

Technical Service Bulletins, 2018 DODGE DURANGO

Most Affected Components

NHTSA Safety Investigations, DODGE DURANGO

DODGE DURANGO - All Years Overview

DODGE DURANGO - Year by Year

Other DODGE Models