2001 DODGE DURANGO

7 recalls, 964 complaints - 85 TSBs

SUSPENSION:FRONT:HUB

Defect Description

SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEE... Read more

Consequence

IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEH... Read more

Remedy

SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.

2,805 vehicles affected

Manufacturer: SKF USA, INC.

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

Defect Description

ON CERTAIN VAN AND PICKUP TRUCKS EQUIPPED WITH AUTOMATIC TRANSMISSIONS, THE IGNITION/PARK SHIFT INTERLOCK SYSTEM MAY BECOME INOPERATIVE. THIS CAN ALLOW THE SHIFTER TO BE MOVED OUT OF THE "PARK" POSITION WITH THE IGNITION KEY REMOVED (OR IN THE "LOCK" POSITION). THIS CAN ALSO ALLOW THE IGNITION KEY... Read more

Consequence

EITHER OF THESE CONDITIONS COULD ALLOW THE VEHICLE TO ROLL AWAY CAUSING A CRASH WITHOUT WARNING.

Remedy

DEALERS WILL REPLACE THE GEARSHIFT BLOCKER AND BRACKET ASSEMBLY FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JANUARY 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

576,418 vehicles affected

Manufacturer: CHRYSLER LLC

ELECTRICAL SYSTEM

Defect Description

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH FRONT BENCH SEATS ONLY, IF FLUID IS SPILLED FROM THE FLOOR MOUNTED CUP HOLDER, AN UNUSED CONSOLE POWER OUTLET CONNECTOR LOCATED UNDER THE SEAT MAY BECOME CONTAMINATED.

Consequence

THIS MAY ALLOW DEVELOPMENT OF A HIGH RESISTIVE SHORT CIRCUIT IN THE CONNECTOR, WHICH COULD EVENTUALLY LEAD TO A FIRE.

Remedy

DEALERS WILL INSPECT THE CONSOLE WIRING CONNECTOR FOR CORROSION, CLEAN AS REQUIRED, AND INSTALL A CAP TO PREVENT ADDITIONAL FLUID FROM CONTAMINATING THE CONNECTOR FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 30, 2006. OWNERS MAY CONTACT DAIMLER CHRYSLER AT 1-800-853-1403.

35,103 vehicles affected

Manufacturer: DAIMLERCHRYSLER CORPORATION

ENGINE AND ENGINE COOLING

Defect Description

CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999,... Read more

Consequence

A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.

Remedy

K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.

44,386 vehicles affected

Manufacturer: K&N ENGINEERING, INC.

SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

Defect Description

ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOI... Read more

Consequence

EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.

Remedy

DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

592,707 vehicles affected

Manufacturer: DAIMLERCHRYSLER CORPORATION

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

Defect Description

VEHICLE DESCRIPTION: LIGHT DUTY TRUCKS AND SPORT UTILITY VEHICLES EQUIPPED WITH 4-WHEEL DRIVE. THE ELECTRIC SHIFT TRANSFER CASE MAY NOT FULLY ENGAGE INTO GEAR WHEN THE OPERATOR MOVES THE TRANSFER CASE SELECTOR SWITCH.

Consequence

THIS COULD CAUSE THE TRANSFER CASE TO END UP IN THE NEUTRAL POSITION UNEXPECTEDLY AND ALLOW THE VEHICLE TO ROLL AWAY IF THE PARKING BRAKE IS NOT APPLIED.

Remedy

DEALERS WILL REPROGRAM THE TRANSFER CASE CONTROL MODULE. OWNER NOTIFICATION BEGAN APRIL 9, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

85,400 vehicles affected

Manufacturer: DAIMLERCHRYSLER CORPORATION

CHILD SEAT

Defect Description

VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES, PICKUP TRUCKS AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." SOME OF THE OWNER'S MANUALS FOR THESE VEHICLES ARE MISSING INSTRUCTIONS THAT PROVIDE A STEP-BY-STEP PROCEDURE, INCLU... Read more

Consequence

IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.

Remedy

OWNERS WILL BE PROVIDED WITH AN ADDENDUM TO THE OWNER'S MANUALS.

1,211,756 vehicles affected

Manufacturer: DAIMLERCHRYSLER CORPORATION

Complaint Statistics

964 total complaints 82 crashes 25 fires 84 injuries

Top Reported Components

Component	Complaints
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT	168
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT	89
ELECTRICAL SYSTEM	64
POWER TRAIN:AUTOMATIC TRANSMISSION	52
SUSPENSION	32
AIR BAGS	27
SUSPENSION:FRONT	25
SEATS	22
ENGINE AND ENGINE COOLING	19
ENGINE AND ENGINE COOLING:ENGINE	19

Incident date: Jan 15, 2026

The contact owns a 2016 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was contacted. The vehicle was not diagnosed or ... Read more

Incident date: Aug 1, 2023

The contact owns a 2023 Mercedes-Benz GLC300. The contact stated while attempting to start the vehicle, the message "12 Volt Battery Failure, Vehicle Inoperative" was displayed. Later, the contact was able to start the vehicle, but the check engine warning light remained illuminated. Eventually the ... Read more

Incident date: Sep 28, 2021

The entire underneath and some panels of the vehicle are completely rusted to the point that the vehicle cannot be safely driven. The vehicle has never been in an ocean front town. Has been in Frankfurt, Germany and Atchison, Kansas.

Incident date: Sep 28, 2021

Incident date: Feb 12, 2020

IN THE PAST YEAR MY ENTIRE ELECTRICAL SYSTEM HAS GONE HAYWIRE. FIRST MY PASSENGERS ALL LOST THEIR ABILITY TO USE WINDOW CONTROLS, ONLY THE DRIVER HAS CONTROL, BUT EVERY ONCE IN A WHILE IT WILL WORK, PRETTY RANDOM. THEN MY LEFT HEADLIGHT WENT OUT. NOT THE BULB, THE ENTIRE HEADLAMP STOPPED WORKING, AN... Read more

Incident date: Feb 6, 2021

THE RIGHT REAR BRAKE LOCKS UP. THIS PROBLEM HAS BEEN REPORTED FOR DAKOTAS AND DURANGOS FOR MULTIPLE YEARS. WHY HAVE YOU NOT ISSUED A RECALL AND MADE THEM FIX THIS? GOOGLE IT AND YOU SEETHAT THIS IS ANN ONGOING PROBLEM FOR THE LAST 23 YEAR MODELS. HOW MANY ACCIDENTS AND DEATHS HAVE BEEN CAUSED BY THI... Read more

Incident date: Jan 8, 2020

TL* THE CONTACT OWNED A 2001 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING ABOUT 30 MPH AND FAILING TO STOP FOR A STOP LIGHT, THE VEHICLE T-BONED ANOTHER VEHICLE DRIVING AT AN UNKNOWN MPH. THE SEAT BELT FAILED TO RETRACT CAUSING THE CONTACT TO HIT THE WINDSHIELD. THE AIR BAGS ALSO FAILED TO D... Read more

Crash 1 injured

Incident date: Jan 8, 2020

Crash 1 injured

Incident date: Jul 14, 2019

AS I AM DRIVING MY BLINKERS AND RADIO STOPPED WORKING RANDOMLY . CAUSING SAFETY ISSUES WHILE ON THE ROAD . THIS HAPPENS WHILE IN MOTION AND ON THE ROAD

Incident date: Jul 14, 2019

AS I AM DRIVING MY BLINKERS AND RADIO STOPPED WORKING RANDOMLY . CAUSING SAFETY ISSUES WHILE ON THE ROAD . THIS HAPPENS WHILE IN MOTION AND ON THE ROAD

Incident date: Jul 14, 2019

AS I AM DRIVING MY BLINKERS AND RADIO STOPPED WORKING RANDOMLY . CAUSING SAFETY ISSUES WHILE ON THE ROAD . THIS HAPPENS WHILE IN MOTION AND ON THE ROAD

Incident date: Mar 1, 2019

WHILE I LOVE MY 2001 DODGE DURANGO RT, THERE ARE A COUPLE OF SERIOUS PROBLEMS / SAFETY ISSUES THE VEHICLE HAS. NUMBER ONE IS THE PASSENGER FRONT SEAT IS VERY LOOSE AND ROCKS BACK AND FORTH DURING ACCELERATION AND BRAKING WHICH COULD CAUSE SEVERE INJURIES IF THE VEHICLE WAS IN A WRECK, WHIPLASH ETC.... Read more

Incident date: Mar 1, 2019

Incident date: Aug 13, 2018

2001 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO BALL JOINT FAILURE DURING AN AUTO ACCIDENT. *LD THE CONSUMER REQUESTED INFORMATION CONCERNING RECALLED BALL JOINT FAILURE THAT MAY HAVE BEEN THE CAUSE OF AN ACCIDENT.*JS

Crash

Incident date: Apr 1, 2018

MY WHOLE TIRE CAME OFF, LITERALLY SEPARATED FROM AXLE.. DOES NOT PICK UP SPEED.. BEEN IN THE SHOP SEVERAL TIMES. AND SHAKES. I HAD MY 2 YEAR OLD GRANDSON WITH ME WHEN THIS HAPPENED COMING OUT OF DRIVE THRU.. AFTER I PAID THE TRUCK OFF IT WAS DOWNHILL FROM THERE.

Incident date: Apr 1, 2018

Incident date: Nov 16, 2017

TL* THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING 5 MPH, THE VEHICLE MADE AN UNUSUAL NOISE WHEN MAKING A TURN AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT CONTACTED. THE FAI... Read more

Incident date: Oct 29, 2017

I PURCHACED A 2001 D0DGE DURANGO USED ABOUT A MPNTH AGO AND ALREADY I WAS DRIVING TO TOWN AND THE DRIVER SIDE WHEEL FELT LIKE IT WAS WOBLING AND HAD A ROAR. PULLED OVER DIDNT SEE ANYTHING , SO WENT ON HOME TOOK IT TO GATEWAY AND WAS TOLD IT WAS THE BALL JOINT. NOW IM PAYING PAYMENT ON A VEHICLE I CA... Read more

Incident date: Oct 29, 2017

Incident date: Oct 23, 2001

TL* THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SEATS INDEPENDENTLY MOVED FORWARD AND BACKWARD WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER (DEPENDABLE DODGE, LOCATED AT 21415 ROSCO BLVD, CANOGA PARK, CA 91304) WHERE THE VEHICLE WAS DIAGNOSED, ... Read more

Incident date: Jul 10, 2017

DUE TO MY CURRENT LOCATION, THERE IS NO DEALERSHIP IN THE MIDDLE EAST THAT CAN PERFORM THE REQUIRED MAINTENANCE TO COMPLETE THE RECALL. ONCE I AM LOCATED BACK IN CONUS, I'LL BE ABLE TO GET THE VEHICLE TO THE MANAFACTURER TO HAVE THEM COMPLETE THE RECALL.

Incident date: Mar 25, 2017

HEADLIGHTS, DASH LIGHTS, AND TAIL LIGHTS FLICKER INTERMITTENTLY. STARTS SLOWLY WHEN LIGHTS ARE TURNED ON AND FREQUENCY GRADUALLY INCREASES.

Incident date: Mar 21, 2017

I HAD A FIRE START IN MY RIDE FROM A ELECTRICAL WIRING THAT LOCATED UNDER THE MIDDLE SEAT FRONT .IT BURNT MY SEATS FLOOR N PERSON ITEMS .ME N MY SON 5 YES OLD WAS GETTING OUT AT WALMART WHEN THIS HAPPENED. HAD 2 GUY HELP PUT OUT THE FIRE. NOW I HAVE NO RADIO IN LIGHTS DASH LIGHTS CIG LIGHTER FOR PHO... Read more

Fire

Incident date: Feb 23, 2015

TL* THE CONTACT OWNED A 2001 DODGE DURANGO. WHILE DRIVING 5 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE FRONT DRIVER SIDE BY THE DOOR AND QUARTER PANEL BY ANOTHER VEHICLE. ALL THE AIR BAGS FAILED TO DEPLOY AND THE DRIVER'S SEAT BELT FAILED TO ENGAGE. THERE WERE NO WARNING INDICATORS ILLUMINATED. A ... Read more

Crash 1 injured

Incident date: Feb 23, 2015

Crash 1 injured

Incident date: Aug 1, 2016

TL* THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS AND MAKING A RIGHT TURN, THE VEHICLE PULLED TO THE RIGHT AND A CRACKING SOUND WAS HEARD FROM THE FRONT SUSPENSION. THE CONTACT INDICATED THAT THE CRACKING NOISE WAS CAUSED BY FAULTY BALL JOINTS. IN ADDITION, THE BRAKE LIGHTS WOU... Read more

Incident date: Aug 1, 2016

Incident date: Jul 10, 2016

TL* THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE IN PARK AND ATTEMPTING TO TURN OFF THE VEHICLE, A NOISE EMITTED FROM THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE ABS MOTOR REMAINED ON. THE CONTACT UNPLUGGED THE HARNESS THAT WAS CONNECTED TO THE MODULE IN ORDER TO SHUT THE MOTOR OFF. I... Read more

Incident date: Jul 11, 2016

I PURCHASED THE VEHICLE ON 7/11/16 AND THE SAME DAY THE TIRE BLEW DUE TO THE UPPER BALL JOINT WHICH DOES HAVE A RECALL. MINE WAS COMPLETELY DISINTEGRATED, BUT SUPPOSEDLY THE RECALL WAS CLOSED AS IT WAS TO HAVE BEEN SERVICED ALREADY. EITHER IT WASN'T SERVICED OR THERE IS STILL AN ISSUE. I CONTACTE... Read more

Incident date: Apr 28, 2016

ONE DAY I WAS OUT SHOPPING PARKED MY CAR GOT OUT TRIED TO LOCK DOORS THEY WOULD LOCK UNLESS I MANUALLY DID IT. THE NEXT DAY I NOTICED MY HEADLIGHTS, INSIDE LIGHTS, WINDSHIELD WIPERS, AND VOLUME CONTROL ON STARING WHEEL WOULD NOT WORK. THAT SAME DAY WHEN I STARTED MY CAR IT STARTED GREAT AS ALWAYS BU... Read more

Incident date: Apr 28, 2016

Incident date: Apr 20, 2016

TL* THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT STATED THAT WHILE TURNING THE STEERING WHEEL IN EITHER DIRECTION, AN ABNORMAL NOISE WAS PRESENT COMING FROM THE FRONT DRIVERS SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE DRIVER SIDE BALL JOINTS NEEDED TO BE REPL... Read more

Incident date: Aug 10, 2015

TL* THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING 55 MPH, AN UNKNOWN LIQUID SPLASHED ONTO THE WINDSHIELD BEFORE THE THERMOSTAT GAUGE INDICATED THAT THE VEHICLE WAS OVERHEATING. THE CONTACT PULLED OVER AND OBSERVED UNDER THE HOOD THAT THE COOLANT WAS LOW. THE COOLANT WAS REFILLED, BUT THE FAIL... Read more

Incident date: Nov 3, 2014

TL* THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE ATTEMPTING TO REVERSE THE VEHICLE, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. IN ADDITION, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT TIE RODS NEEDED TO B... Read more

Incident date: Nov 3, 2014

Incident date: Oct 19, 2015

DRIVING DOWN THE ROAD AND ALL OF THE SUDDEN ALL LIGHTS INTERIOR AND EXTERIOR ARE BLINKING OFF AND ON LIKE IN RAPID SUCCESSION. I HAVE A SEIZURE DISORDER AND STROBE/FLICKERING LIGHTS ARE A TRIGGER. THIS IS EXTREMELY DANGEROUS. ALONG WITH FURTHER INVESTIGATION MYSELF AND MY MECHANIC FIGURED OUT IT IS ... Read more

Incident date: Oct 19, 2015

Incident date: Mar 20, 2015

INTAKE OR EXHAUST VALVE FELL OUT OF # 2 CYLINDER .FAULTY VALVE SEATS ACCORDING TO THE ENGINE COMPANY, THE ORIGINAL CHRYSLER DESIGN PRESSES THE VALVE SEATS INTO THE CYLINDER HEADS. THE PROBLEM RESULTS WHEN THE POWDERED METAL THE VALVE SEATS ARE MADE OF EXPANDS, CAUSING IT TO DROP INTO CONTACT WIT... Read more

Incident date: Aug 7, 2015

I PURCHASED THIS VEHICLE NEW DECEMBER 2000. WHEN DRIVING APPROXIMATELY 30MPH THE DRIVER AND PASSENGER SEATS MOVE UP AND DOWN MOTION, WHEN CAR STOPS, THE SEATS COME AT REST. THE PASSENGER SEAT IS WORSE THAN DRIVERS SIDE. THE AIR BAG WARNING LIGHT DINGS & ILLUMINATES AND THEN GO BACK OFF..

Incident date: Aug 9, 2015

I WORKED FOR A TIRE SHOP IN WAL-MART AND ON 08/09/15 A 2001 DODGE DURANGO CAME IN FOR TIRES. THE VEHICLE PLACARD CALLED FOR 225/75/15 EXTRA LOAD TIRES AND MY MANAGEMENT APPROVED FOR US TO PUT A STANDARD LOAD 235/75/15 TIRE (BRAND IS DEXTERO MADE BY GITI, I DIDN'T SELECT IT ON THE TIRE SELECTION DUE ... Read more

Incident date: Jun 18, 2014

TL* THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 20 MPH, THE FRONT DRIVER SIDE POWER SEAT INDEPENDENTLY SHIFTED FORWARD IN A ROCKING MOTION WHENEVER COMING TO A COMPLETE STOP. THE SEAT WOULD RESET TO THE CORRECT POSITION AFTER RESUMING NORMAL OPERATION. THE VEHICLE WAS NOT REPA... Read more

Incident date: Jun 18, 2014

Incident date: Apr 15, 2015

TL* THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE SHOOK. WHEN THE STEERING WHEEL WAS TURNED IN EITHER DIRECTION, THERE WAS AN ABNORMAL GRINDING NOISE COMING FROM THE FRONT WHEELS. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT M... Read more

Incident date: Dec 14, 2014

CAR IDLES FAST WHEN IN PARK. RPM NEEDLES ALSO REACTS. WHEN DRIVING CAR APPEARS AS IF TRANSMISSION ISN'T WORKING. UPON ACCELERATION THE CAR APPEARS AS IF IT'S ABOUT TO STOP. WHEN IT DOES ACCELERATE IT REACTS VERY SLUGGISH.. THOUGHT TRANNY WAS BAD, BUT WAS INFORMED TRANNY. TOOK IN FOR A TUNE-UP, WAS ... Read more

Showing 50 of 964 complaints.

Technical Service Bulletins, 2001 DODGE DURANGO

85 manufacturer communications from 69 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	12
160000 STRUCTURE	10
110000 ELECTRICAL SYSTEM	10
980000 UNKNOWN OR OTHER	8
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE	5
103000 POWER TRAIN:AUTOMATIC TRANSMISSION	4
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM	3
100000 POWER TRAIN	3

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehi

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

160000 STRUCTURE

Disinfectant Solution Recommended for COVID-19

350000 EQUIPMENT

Disinfectant Solution Recommended for COVID-19

110000 ELECTRICAL SYSTEM

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece

350000 EQUIPMENT

160000 STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

350000 EQUIPMENT

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

160000 STRUCTURE

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

350000 EQUIPMENT

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

160000 STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

350000 EQUIPMENT

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

160000 STRUCTURE

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

160000 STRUCTURE

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

060000 ENGINE AND ENGINE COOLING

Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. C

060000 ENGINE AND ENGINE COOLING

Valve Body. These may cause over drive cycling.

350000 EQUIPMENT

Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacemen

160000 STRUCTURE

350000 EQUIPMENT

Part Description: Insulator in Lever Assembly - Valve Body - Trans Issue Description: The manual valve insulator, attaching rivet and an instruction sheet are now available as a kit. If the insulator requires replacement please order 68

160000 STRUCTURE

350000 EQUIPMENT

160000 STRUCTURE

350000 EQUIPMENT

160000 STRUCTURE

100000 POWER TRAIN

Part Description: Seal - Shift Shaft on RFE transmissions Issue Description: This seal (04799346) is replaceable with Seal Kit (68235551AA), which includes a seal and retainer. The Seal Kit is applicable to all (5)45RFE transmissions.

116100 ELECTRICAL SYSTEM:IGNITION:SWITCH

56045489A$ - Neutral Safety Switch - Trans Assy 06036369AA Screw and Washer is now available as a service part , 2 required to attach Neutral Start Switch

356000 EQUIPMENT ADAPTIVE/MOBILITY

56045489A$ - Neutral Safety Switch - Trans Assy 06036369AA Screw and Washer is now available as a service part , 2 required to attach Neutral Start Switch

100000 POWER TRAIN

56045489A$ - Neutral Safety Switch - Trans Assy 06036369AA Screw and Washer is now available as a service part , 2 required to attach Neutral Start Switch

350000 EQUIPMENT

56045489A$ - Neutral Safety Switch - Trans Assy 06036369AA Screw and Washer is now available as a service part , 2 required to attach Neutral Start Switch

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

POWERTRAIN CONTROL MODULE INITIALIZATION. *KB

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

AIR CONDITIONING (A/C) COOLING COIL ODOR. *TT

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

POWERTRAIN CONTROL MODULE INITIALIZATION. *SC

020000 SUSPENSION

UPPER BALL JOINT EXTENDED WARRANTY. *TT

162000 STRUCTURE:BODY

PASSENGER COMPARTMENT FLOOR WATER LEAK. *TT THIS BULLETIN SUPERSEDES BULLETIN 23-010-04 DATED 04-29-04. *TT

110000 ELECTRICAL SYSTEM

INTERMITTENT LOCKING/UNLOCKING OF DOORS WITHOUT ACTIVATING THE POWER DOOR LOCK SWITCH. *TT

162000 STRUCTURE:BODY

DISCONNECTING THE PARK BRAKE RELEASE HANDLE WHEN SERVICING THE STEERING COLUMN OPENING COVER. *TT

150000 SEAT BELTS

PROCEDURES FOR SERVICING THE SEAT BELT LATCH PLATE CINCH BAR. *TT

150000 SEAT BELTS

SEAT BELT CINCH BAR SERVICE FOR VARIOUS MODELS INCLUDING 2004 MODELS. *TT

012000 STEERING:COLUMN

STEERING COLUMN SERVICE. INFORMATION. SERVICE INFORMATION TUNEUPS. *TT

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

SUBJECT REGARDING REVISION IN DIAGNOSTIC PROCEDURES AND LABOR OPERATION TIMES FOR RE TRANSMISSIONS. *TT

980000 UNKNOWN OR OTHER

FLASH PROGRAMMING FAILURE RECOVERY. *SLC

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

SUBJECT REGARDING HEATER AIR CONDITIONER CONTROLLER REPROGRAMMING. *SLC

135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

SUBJECT REGARDING OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT. *SLC

110000 ELECTRICAL SYSTEM

SUBJECT REGARDING REMOTE KEYLESS ENTRY PROGRAMMING PROCEDURES. *SLC

100000 POWER TRAIN

SOME VEHICLES MAY EXHIBIT A HARSH 2-3, 4-5, AND 5-4 UPSHIFTS CAUSING A POWERTRAIN CLUNK OR SHUDDER WHEN ACCELERATING. *TT

135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

SUBJECT REGARDING OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT. *TT

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

ADVANCE SERVICE INFORMATION REGARDING DRBIII UPDATE VERSION 52.3 - SOFTWARE CODE ERROR AFFECTING 2001 DAKOTA / DURANGO RECALL 975 TRANSFER CASE CONTROL MODULE FLASH PROCEDURE. *TT

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

SUBJECT REGARDING 4.7L ENGINE PERFORMANCE ENHANCEMENTS. *TT

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

INFORMATION REGARDING ENGINE PERFORMANCE ENHANCEMENTS.*SLC

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

SOME VEHICLES MAY EXHIBIT A HISSING SOUND WHEN WATER FROM THE EVAPORATOR DRAIN DRIPS ON THE EXHAUST. *TT

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

SOME VEHICLES MAY EXHIBIT A WHISTLING SOUND COMING FROM THE DEFROSTER OUTLETS. *TT

015300 STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID

INFORMATION ON NEW POWER STEERING FLUID.*SLC

980000 UNKNOWN OR OTHER

INFORMATION REGARDING SERVICE/DIAGNOSTIC MANUAL REVISIONS. *SLC

350000 EQUIPMENT

SUBJECT REGARDING GENERIC SCAN TOOL (GST), PUBLICATION NO. 81-170-00008 PROVIDED WITH THIS TECHNICAL SERVICE BULLETIN TO PROVIDE REFERENCE INFORMATION WHEN USING GENERIC SCAN TOOL ON OBDII VEHICLES. *TT

110000 ELECTRICAL SYSTEM

SUBJECT REGARDING AIRBAG / CLOCK SPRING SERVICE FOR VARIOUS MODELS INCLUDING 2002 MODEL YEAR JEEP LIBERTY. *TT

980000 UNKNOWN OR OTHER

CUSTOMER WILL EXPERIENCE MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION. THIS BULLETIN INVOLVES SELECTIVELY ERASING AND REPROGRAMMING THE POWERTRAIN CONTROL MODULE (PCM) WITH NEW SOFTWARE. *TT

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

SUBJECT REGARDING ADDITIONAL DIAGNOSTIC FOR DIAGNOSTIC TROUBLE CODES CAUSED BY AN EVAPORATIVE SYSTEM LEAK. *TT

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

THIS BULLETIN REINFORCES A REQUIREMENT TO CEASE THE CURRENT PRACTICE OF USING SUPPLEMENTAL OIL ADDITIVE TREATMENTS IN ALL DAIMLERCHRYSLER ENGINES. *TT

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

THIS BULLETIN REINFORCES A REQUIREMENT TO CEASE THE CURRENT PRACTICE OF USING SUPPLEMENTAL OIL ADDITIVE TREATMENTS IN ALL DIAMLER CHRYSLER ENGINES. *TT

980000 UNKNOWN OR OTHER

SUBJECT REGARDING SERVICE / DIAGNOSTIC MANUAL REVISIONS. *TT

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

AUTOMATIC TRANSMISSION FLUID USAGE ATF+4. *TT *MJ

162000 STRUCTURE:BODY

THIS BULLETIN STATES THAT ALL FACTORY INSTALLED EQUIPMENT, SUCH AS A SUNROOF, MEET THE UPPER INTERIOR HEAD PROTECTION REQUIREMENTS OF FMVSS 201. *TT

162300 STRUCTURE:BODY:DOOR

A CONDITION MAY EXIST WITH THE DOOR LOCKS INTERMITTENTLY LOCKING AND / OR UNLOCKING WITHOUT ANY ACTIVATION OF THE POWER DOOR LOCK SWITCH OR A CLICKING SOUND HEARD COMING FROM THE POWER DOOR LOCKS (REPEATED LOCKING OR REPEATED UNLOCKING).

110000 ELECTRICAL SYSTEM

SUBJECT REGARDING WIRE SPLICE REPAIRS. *SB

980000 UNKNOWN OR OTHER

A CONDITION MAY EXIST WHERE THE SERVICE 4WD LAMP IS ILLUMINATED ON 4.2 VEHICLES. *JB

980000 UNKNOWN OR OTHER

SUBJECT REGARDING REMOTE KEYLESS ENTRY TRANSMITTER PROGRAMMING. *JB

010000 STEERING

EXPERIENCING A POPPING SENSATION / SOUND FELT AND / OR HEARD IN THE STEERING COLUMN DURING SHARP TURNS (PARKING LOT MANEUVERS). *TT

110000 ELECTRICAL SYSTEM

SUBJECT REGARDING SAFETY SYSTEMS - VEHICLE MODIFICATIONS / REPAIR. *TT

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

SOME VEHICLE ENGINES MAY EXHIBIT A LIGHT TO MODERATE SPARK KNOCK CONDITION DURING ACCELERATION (UNDER LOAD). *TT

122000 EXTERIOR LIGHTING:FOG LIGHTS

ADVANCE SERVICE INFORMATION REGARDING THE INCORRECT REPLACEMENT OF THE FOG LAMP BULB NUMBER. *TT

110000 ELECTRICAL SYSTEM

SUBJECT REGARDING CIRCUITS EFFECTED BY IGNITION OFF DRAW (IOD) FUSE. *TT

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

SUBJECT REGARDING DUAL ZONE MODE CONTROL OPERATION. *TT

110000 ELECTRICAL SYSTEM

SOME VEHICLES MAY EXHIBIT A SURGE WHILE THE SPEED CONTROL IS ENGAGED AT 74 - 76 KM/H (46 - 47 MPH) AND / OR AT 109 - 111 KM/H (68 - 69 MPH). *TT

110000 ELECTRICAL SYSTEM

SOME VEHICLES MAY EXHIBIT A FAULT CODE IN THE RADIO WHEN PERFORMING DIAGNOSTIC USING THE DRB III. THE CODE READS COLD CD. THE FAULT CODE IS NOT DISPLAYED TO THE CUSTOMER AND IS ONLY DISPLAYED WHEN PERFORMING DIAGNOSTICS.

020000 SUSPENSION

EXPERIENCING A SNAPPING, POPPING OR CLUNKING SOUND WHILE DRIVING AND BRAKING OVER WASHBOARD ROADS, DURING A MODERATELY HARD STOP AT LOW SPEEDS, AND / OR WHILE SLOWLY DRIVING OVER MODERATE BUMPS SUCH AS A DRIVEWAY APPROACH. *TT

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

INFORMATION PERTAINING TO TRANSMISSION CROSSMEMBER SERVICE. *TT

110000 ELECTRICAL SYSTEM

ON SOME VEHICLES, THE SERVICE 4WD LAMP IS ILLUMINATED EVEN THOUGH THE TRUCK IS NOT A 4X4 VEHICLE. *TT

350000 EQUIPMENT

ADVANCE SERVICE INFORMATION REGARDING THE CENTRAL TIMER MODULE FEATURES WHICH CANNOT BE PROGRAMEMD WITH DRBIII. *TT

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

OWNER'S MANUAL WHICH FAILED TO PROVIDE ACCURATE INSTRUCTIONS FOR CUSTOMER PROGRAMMABLE FEATURES. *TT

980000 UNKNOWN OR OTHER

SOME CUSTOMERS MAY COMPLAIN OF A MALFUNCTION INDICATOR LAMP ILLUMINATION DUE TO DIAGNOSTIC TROUBLE CODE P1740 - TCC OR OD SOLENOID PERFORMANCE. *TT

140000 AIR BAGS

SUBJECT REGARDING NON-DEPLOYED AIRBAG HANDLING PROCEDURES. *TT

106000 POWER TRAIN:AXLE ASSEMBLY

;SUBJECT REGARDING RTV USE ON CORPORATE AXLE. *TT

980000 UNKNOWN OR OTHER

INFORMATION REGARDING THE REMOTE KEYLESS ENTRY (RKE) UNLOCK SEQUENCE - ALL DOORS UNLOCK ON FIRST BUTTON PRESS. *TT

105300 POWER TRAIN:DRIVELINE:DRIVESHAFT

SUBJECT REGARDING NOISE / VIBRATION IN DRIVETRAIN AND / OR FRONT PROPELLER SHAFT CONSTANT VELOCITY BOOT INTEGRITY. *TT

NHTSA Safety Investigations, DODGE DURANGO

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2014

Seat Belt Retraction

The Office of Defects Investigation (ODI) opened this Preliminary Evaluation to investigate complaints alleging improper retraction of the front seat belts (driver or passenger) due to the plastic guide of the D-ring cracking in model year (MY) 2014 Jeep Grand Cherokee vehicles. The purpose of the i... nvestigation was to understand the scope, frequency and safety related consequence of the alleged defect. The subject condition occurs when the plastic material encapsulating the metal substructure of the front seat belt, B-pillar mounted D-ring cracks. The structural integrity of the D-ring remains intact; however, cracking of the plastic material pinches the webbing at the D-ring, thereby preventing it from properly retracting, and leaving the belt loose on the occupant. In addition to the detectability of the loose belt, the cracks in the plastic guide are also apparent by visual inspection, and many reports indicate the webbing can be manually fed back into the B-pillar/retractor to improve seat belt fit. ODI review of the available data has not identified any injuries attributable to this failure.In its November 6, 2019 response to ODI's September 8, 2019 information request letter, which was scoped to include MY 2013 to 2015 Grand Cherokee and Dodge Durango vehicles, FCA providedinformation (portions of which were submitted with a request for confidentiality) detailing several material and process changes involved in the production of the subject D-ring. Based on these changes, FCA sub-divided certain production periods into population groups representing different design levels of the D-ring. FCA's response also confirmed the same D-rings were used in Dodge Durango front seat belts. ODI notes that installation of seat belts during vehicle production involves highly controlled processes, in comparison to field service, which ensures all mechanical and electrical connections are properly secured.ODI analyzed complaints submitted directly to the agency and complaint data received from FCA. During this review, ODI identified elevated failure rates for Grand Cherokee and Durango vehicles produced from mid-June 2013 through July 2015 when compared to vehicles produced both prior to and after this period. Additionally, review of FCA warranty data indicated a similar pattern of elevated warranty claims in the suspect July 2013-July 2015 period. The primary factors for the failure rate differences appear to be a D-ring material change (from nylon to a Celcon plastic) starting in mid-June 2013 and a subsequent change (to a Delrin material) in August 2015, however other production changes occurred during the suspect period, as discussed in greater detail in FCA's November 2019 response. ODI's analysis of the various data sources showed vehicles produced in the suspect period experienced failure rates approximately 2 to 4 times higher, depending on the data source and production period evaluated. However the analysis also indicated a declining failure trend.Given the detectability of the condition, the failure frequency combined with a currently declining failure trend, and lack of injuries attributable to this condition despite significant time in service, ODI is closing this Preliminary Evaluation without further action. The closing of the investigation does not constitute a finding by NHTSA that a defect does not exist, and NHTSA will take further action if warranted by future circumstances.In the course of the investigation, FCA has informed the agency of its intention to offer an extended warranty for Grand Cherokee and Durango vehicles built during the suspect period. See the PE19-011 document repository at NHTSA.gov foRead more

PE, Closed , Model Year: 2014

Vehicle Rollaway

Basis – On December 16, 2016, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE16-014 to investigate 43 vehicle rollaway incidents with operators alleging they had shifted to Park and then exited the vehicle prior to the rollway incidents. These complaints involved multi... ple Fiat Chrysler Automobiles (FCA) model and model year vehicles that share a common electronic rotary shifter design. Of the 43 consumer complaints, 25 complaints alleged crashes, and eight complaints alleged at least one injury. Subject Vehicles – When NHTSA opened the investigation, the subject vehicles were model year (MY) 2013-2016 Ram 1500 vehicles and MY 2014-2016 Dodge Durango vehicles equipped with a rotary electronic shifter. However, NHTSA expanded the scope of the investigation to include subsequent model years of the same model vehicles when the Agency learned that those new model year vehicles use the same rotary shifter. Additionally, all subject vehicles manufactured by FCA are equipped with electronic rotary shifters supplied by Kostal Automotive. Reason for closing - During the course of this investigation, ODI did not find evidence that a vehicle-based design or manufacturing defect was the cause of vehicle rollaway incidents on the subject vehicles. Nevertheless, given the risk of a vehicle rollaway, FCA’s CSN actions provide automated vehicle securement when an operator attempts to exit the vehicle without successfully achieving a Park position with the rotary shifter mechanism. ODI closely monitored the subject vehicles on which the CSN actions implement a vehicle securement strategy and found that the CSN actions were effective in reducing the frequency of vehicle rollaway incidents in the subject vehicles. ODI analyzed the incidents when a CSN had been implemented and a rollaway still occurred, and ODI was unable to find an actionable defect that caused vehicle rollaway incidents. ODI found that the failure rates on subject vehicles that received a CSN remedy were similar to the failure rates on other vehicle populations and additionally had similar mechanisms as other vehicle populations such as slippery surfaces and various mechanical failures. Furthermore, as discussed above, after FCA’s release of the CSN actions, consumer complaints have decreased significantly. Given the absence of an identified safety defect based on available information and FCA’s customer satisfaction campaign which addresses the failure mode, further action is not warranted at this time. Accordingly, this Preliminary Evaluation is closed. However, the Agency reserves the right to take further action, if warranted.Please see the attached detailed closing summary for more information. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.Read more

PE, Closed , Model Year: 2014

Powered vehicle rollaway

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are e... quipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.Read more

RQ, Closed , Model Year: 2011

Post 14V-391 Headliner Fires

In response to this investigation, Fiat Chrysler Automobiles (FCA) is conducting a recall to address headliner fires that occur post 14V-391.On December 22, 2015 FCA notified the Office of Defects Investigation (ODI) of safety recall 15V-879 to remedy potential headliner fires occurring in 389,252 m... odel year (MY) 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured from December 3, 2009 to September 1, 2012.Note this recall, which was scoped based on vehicle design level and field events, does not include all MY 2013 or any MY 2014 Durango and Grand Cherokee vehicles; ODI and FCA will continue to monitor the field experience for this population.ODI opened this investigation based on allegations of fires occurring in the headliner area after the remedy for recall 14V-391 had been conducted.Recall 14V-391 involved MY 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured by FCA from January 5, 2010 to December 11, 2013.The recall was influenced by ODI investigation EA14-001.During EA14-001, data provided by FCA indicated fires were caused by an electrical short in the vanity lamp wiring for either visor.Visors are mounted to the (metal) roof of the vehicle through the headliner with three screws. EA14-001 determined it was possible for the wiring to be pierced or abraded by one of the screws, or otherwise become electrically shorted either during initial vehicle assembly or subsequent headliner area repairs presenting a fire risk.Most of the fires occurred while the vehicle was being driven.The 14V-391 remedy consisted of installing a plastic guide way on each visor to route wiring away from the attachment screws and prevent electrical shorting.Additionally abrasion resistant tape was installed in key areas to protect the wiring integrity.In order to install the guide, the headliner had to be lowered and the existing visor and headliner wiring rerouted, a somewhat complex procedure that required sufficient service technician care and expertise.FCA modified the 14V-391 remedy multiple times to improve it.ODI has identified a total of 43 NHTSA complaints across affected vehicles indicating a fire occurring after the vehicle had been remedied under 14V-391.FCA reported 159 additional unique complaints of post-remedy fires. The fire events primarily occurred while driving however a few reported fires starting after the vehicle was parked. Ten customers incurred injuries including minor burns and smoke inhalation, no crashes were reported.According to FCA, the vehicles recalled under 15V-879 were manufactured with longer wiring connecting the visors to the main harness in the headliner.Field experience clearly shows these vehicles are experiencing more post 14V-391 fires, 189 out of 202 known incidents to date.Recall 15V-879 addresses any remaining risk of fire after the 14V-391 recall remedy is performed.The 15V-879 remedy installs new design level visor assemblies containing added wire sheathing, shortened wiring, revised wiring retainer and wiring loop relief.In addition, part of the metal structure (body in white) where the wiring is routed will be modified (removed) using a template to allow more clearance.The recall action initiated by the vehicle manufacturer address the safety risks identified by the investigation.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at SaferCar.gov under the following identification (ODI) numbers:10640524, 10653417, 10684130, 10691520, 10692710, 10703058, 10705802, 10711836, 10715282, 10717265, 10717266, 10723677, 10726438, 10733003, 10733598, 10735042, 10743410, 10744097, 10745129, 1Read more

EA, Closed , Model Year: 2011

Headliner Fires

On July 1st, 2014 Chrysler Group LLC (Chrysler) notified the Office of Defects Investigation (ODI) that it would conduct a safety recall to remedy a wiring-related fire hazard on the headliner of approximately 661,888 model year (MY) 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactu... red between January 5, 2010 and December 11, 2013 (see NHTSA Safety Recall 14V-391), with notifications to begin in August 2014. According to Chrysler, the fire is caused by an electrical short in the vanity lamp wiring for either one of the sun visors mounted on the vehicle. The sun visors are mounted to the roof of the vehicle through the headliner with three metal screws. It is possible for the sun visor wiring to be pierced by one of these screws either during initial vehicle assembly or later headliner area repairs which may cause an electrical short potentially resulting in fire.ODI opened an investigation involving MY 2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles based on consumer reports of headliners catching fire at the front of the passenger's compartment near the sun visors. Complainants reported failure symptoms that ranged from discoloration to open flame burning of the headliner and/or sun visor material. Complainants reported a burning plastic smell and smoke from the headliner, often occurring while the vehicle was in motion. Damage ranged from a small burn spot on the headliner to a near complete burn of the vehicle resulting in a total loss; sunroof damage/glass shattering occurred in some cases. Incidents are more likely to occur when the ignition key is in the on position.However, several vehicles continued to burn after the key was turned off, and key-off fires, while highly unlikely, cannot be fully eliminated as a potential problem. The earliest incidents chronologically were often associated with vehicle assembly or in-plant repair procedures. Chrysler revised assembly and in-plant repair procedures for the headliner which reduced the number of fields incidents.However, anytime a repair is made to the headliner of the vehicle there could still be a risk of shorting the wiring and creating a hazard.Dealership technicians will inspect the vehicles for damaged wiring caused by an improper service procedure and repair any damage. Also, all vehicles will have a plastic guideway installed on each sun visor that routes the wiring away from the attachment screws preventing the wiring from being shorted. All MY 2011-2014 Grand Cherokee and Dodge Durango built before December 11, 2013 are affected by the recall; vehicles manufactured after this date had the guideway installed during vehicle production.ODI received a total of 6 complaints as of June 2014, all of which reported a fire and two of which alleged related injuries. All 6 incidents occurred while the vehicle was being driven. In each case the driver smelled smoke and witnessed the headliner burning on either the driver or passenger side. Two complaints indicate smoke inhalation injuries to the driver. In response to ODI's information request letters of 8/28/2013 and 2/26/2014, Chrysler provided consumer and warranty data which was received by ODI on 10/7/2013 and 3/19/2014. Analysis of the Chrysler data indicated a total of 91 unique incidents related to the investigation of which about two thirds reported an open flame and smoke, the remaining showed only small burn marks with no visible flame. Three Chrysler reports indicated injuries consisting of minor burns on the customer?s hands and smoke inhalation.The investigation is closed on the basis of the recall action the manufacturer has undertaken which is sufficient to address NHTSA?s conRead more

PE, Closed , Model Year: 2011

Headliner Fires

The Office of Defects Investigation (ODI) has identified 5 reports of vehicle headliners catching fire at the front of the vehicle near the sun visors on Jeep Grand Cherokees.Customers reported a range of fire conditions ranging from minor overheating to an open flame at the headliner and/or sun vis... Read more

RQ, Closed , Model Year: 2005

FUEL SPIT-BACK DURING REFUELING

IN ITS LETTER DATED JANUARY 6, 2009, CHRYSLER INFORMED THE AGENCY THAT IT WILL EXPAND THE SCOPE OF RECALL 05V-034 TO INCLUDE APPROXIMATELY 19,000 ADDITIONAL MY 2005 DODGE DURANGO VEHICLES BUILT FROM 10/13/04 THROUGH 11/30/04 (REFER TO RECALL 09V-003).DEALERS WILL INSPECT THE INLET CHECK VALVES AND R... Read more

EA, Closed , Model Year: 2006

SIDE CURTAIN AIR BAG FAILURE

ODI'S INVESTIGATION IDENTIFIED NO ISSUES IN THE DESIGN, MANUFACTURING PROCESS, OR QUALITY CONTROL PROCESS OF THE SIDE CURTAIN AIR BAGS USED IN THE DODGE DURANGO VEHICLES.THERE HAVE BEEN NO REPORTED FIELD INCIDENTS OF SIDE CURTAIN AIR BAG FAILURES SIMILAR TO THE FAILURES THAT OCCURRED DURING THE NHTS... Read more

PE, Closed , Model Year: 2006

SIDE CURTAIN AIR BAG FAILURE

ODI HAS UPGRADED THIS INVESTIGATION TO AN ENGINEERING ANALYSIS (EA07-003) TO CONTINUE ITS INVESTIGATION OF THE SUBJECT ISSUE.

EA, Closed , Model Year: 2004

INSTRUMENT PANEL FIRES

THIS INVESTIGATION ORIGINATED FROM COMPLAINTS RECEIVED BY THE AGENCY REPORTING INSTRUMENT PANEL (IP) FIRES ON VEHICLES THAT WERE COVERED UNDER A PRIOR RECALL (RECALL 03V528) BY DAIMLER CHRYSLER (DCC) TO CORRECT A CRACKED CAPACITOR IN THE IP.DCC HAS NOW IDENTIFIED ANOTHER CONDITION THAT CAN CAUSE OVE... Read more

EA, Closed , Model Year: 2001

VEHICLE UNDER-SEAT FIRE

DAIMLERCHRYLSER CORPORATION (DCC) WILL RECALL 35,103 MY 2001-2003 DODGE DURANGO VEHICLES EQUIPPED WITH FRONT BENCH SEATS (RECALL # 06V339, SEE DEFECT REPORT FOR DETAILS).THE SUBJECT VEHICLES ARE EQUIPPED WITH EITHER FRONT BUCKET SEATS OR A 40-20-40 SPLIT FRONT BENCH SEAT.VEHICLES EQUIPPED WITH FRONT... Read more

RQ, Closed , Model Year: 2004

INSTRUMENT PANEL FIRES

THIS INVESTIGATION ORIGINATED FROM COMPLAINTS RECEIVED BY THE AGENCY REPORTING INSTRUMENT PANEL (IP) FIRES ON VEHICLES THAT WERE RECALLED(RECALL 03V528) BY DAIMLERCHRYSLER (DCC) TO CORRECT A DEFECT THAT CAUSED IP FIRES.THE RECALL CORRECTED A DEFECT CAUSED BY A CERTAIN CAPACITOR ON THE IP PRINTED CIR... Read more

PE, Closed , Model Year: 2001

FIRE UNDER THE DRIVER'S SEAT

ODI IS AWARE OF 10 REPORTS ALLEGING THAT A FIRE ORIGINATES UNDERNEATH THE DRIVER'S SEAT.SIX OF THEFIRES OCCURRED WHILE THE VEHICLE WAS PARKED WITH THE IGNITION SWITCH TURNED OFF (KEY NOT IN THE IGNITION).THE SUBJECT VEHICLES ARE EQUIPPED WITH MANUAL SEATS. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ... Read more

EA, Closed , Model Year: 2004

ENGINE STALL

ANALYSIS OF THE COMPLAINT, FIELD REPORT AND WARRANTY DATA SHOWS THAT THE MAJORITY OF STALLING INCIDENTS IN THE SUBJECT VEHICLES APPEAR TO BE RELATED TO THE ENGINE CALIBRATION CONCERNS THAT DAIMLERCHRYSLER ADDRESSED WITH SERVICE BULLETINS RELEASING REVISED PCM SOFTWARE.ANALYSIS OF THE COMPLAINTS AND ... Read more

PE, Closed , Model Year: 2004

ENGINE STALL

ON MAY 16, 2005,ODI OPENED PRELIMINARY EVALUATION PE05-027 TO INVESTIGATE COMPLAINTS OF ENGINE STALLING IN MODEL YEAR 2004-05 DODGE DURANGO SUVS AND RAM 1500 SERIES PICKUPS EQUIPPED WITH THE 5.7L V8 ENGINE.INFORMATION PROVIDED BY DAIMLERCHRYSLER DURING PE05-027 INDICATED THAT A LARGE PERCENTAGE OF T... Read more

PE, Closed , Model Year: 1998

FRONT SUSP. UPPER BALL JOINT FAILURE

IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL, BRAKE ROTOR, AND STEERING KNUCKLE SEPARATIN... Read more

PE, Closed , Model Year: 2000

STEERING WHEEL/SHAFT SPLINE ATTACHMENT

THIS PE WAS OPENED BASED ON ODI'S RECEIPT OF ONE COMPLAINT OF STEERING WHEEL SEPARATION ON THE SUBJECT VEHICLES.ALLEGEDLY (THAT IS, ACCORDING TO THE REPAIRING FACILITY'S SERVICE MANAGER) THE HUB NUT WAS NEVER INSTALLED ON THE SHAFT SPLINE.ALTHOUGH THE DRIVER LOST CONTROL OF THE VEHICLE, HE/SHE WAS A... Read more

DODGE DURANGO - All Years Overview

Complete safety history for the DODGE DURANGO across all model years (1997, 2023).

151 Total Recalls

19,365 Total Complaints

17 Investigations

947 Reported Crashes

500 Reported Fires

126 Reported Deaths

DODGE DURANGO - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	0	20	View
2025	0	12	View
2024	0	28	View
2023	2	50	View
2022	7	85	View
2021	8	273	View
2020	2	71	View
2019	4	207	View
2018	5	332	View
2017	2	306	View
2016	3	223	View
2015	4	667	View
2014	11	1,030	View
2013	11	905	View
2012	10	922	View
2011	8	1,186	View
2009	4	13	View
2008	2	127	View
2007	4	241	View
2006	10	1,039	View
2005	9	2,001	View
2004	9	1,421	View
2003	6	485	View
2002	6	556	View
2001 (current)	7	964
2000	4	1,471	View
1999	5	3,172	View
1998	6	1,553	View
1997	2	5	View

Other DODGE Models

Model	Recalls	Complaints
CARAVAN	213	14,304	View
GRAND CARAVAN	203	18,754	View
CHARGER	200	8,152	View
RAM	176	5,521	View
DAKOTA	153	9,250	View
CHALLENGER	102	2,357	View
STRATUS	94	3,621	View
RAM 3500	91	3,817	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2001 DODGE DURANGO

Complaint Statistics

Top Reported Components

Technical Service Bulletins, 2001 DODGE DURANGO

Most Affected Components

NHTSA Safety Investigations, DODGE DURANGO

DODGE DURANGO - All Years Overview

DODGE DURANGO - Year by Year

Other DODGE Models