2002 DODGE DURANGO

6 recalls — 50 complaints

08E064000 Oct 20, 2008
SUSPENSION:FRONT:HUB
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
Remedy: SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
2,805 vehicles affected
07V555000 Dec 4, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
ON CERTAIN VAN AND PICKUP TRUCKS EQUIPPED WITH AUTOMATIC TRANSMISSIONS, THE IGNITION/PARK SHIFT INTERLOCK SYSTEM MAY BECOME INOPERATIVE. THIS CAN ALLOW THE SHIFTER TO BE MOVED OUT OF THE "PARK" POSITION WITH THE IGNITION KEY REMOVED (OR IN THE "LOCK" POSITION). THIS CAN ALSO ALLOW THE IGNITION KEY TO BE REMOVED WHEN THE SHIFTER HAS NOT BEEN PLACED IN THE "PARK" POSITION.
Remedy: DEALERS WILL REPLACE THE GEARSHIFT BLOCKER AND BRACKET ASSEMBLY FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JANUARY 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
576,418 vehicles affected
06V339000 Sep 7, 2006
ELECTRICAL SYSTEM
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH FRONT BENCH SEATS ONLY, IF FLUID IS SPILLED FROM THE FLOOR MOUNTED CUP HOLDER, AN UNUSED CONSOLE POWER OUTLET CONNECTOR LOCATED UNDER THE SEAT MAY BECOME CONTAMINATED.
Remedy: DEALERS WILL INSPECT THE CONSOLE WIRING CONNECTOR FOR CORROSION, CLEAN AS REQUIRED, AND INSTALL A CAP TO PREVENT ADDITIONAL FLUID FROM CONTAMINATING THE CONNECTOR FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 30, 2006. OWNERS MAY CONTACT DAIMLER CHRYSLER AT 1-800-853-1403.
35,103 vehicles affected
06E024000 Mar 15, 2006
ENGINE AND ENGINE COOLING
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
Remedy: K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
44,386 vehicles affected
04V596000 Dec 21, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
Remedy: DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
592,707 vehicles affected
04V216000 May 5, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER
ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE WINDSHIELD WIPER MODULE MOTOR MAY BE SUSCEPTIBLE TO WATER INTRUSION THAT COULD CAUSE INTERNAL CORROSION AND RESULT IN PARTIAL OR COMPLETE LOSS OF FRONT WINDSHIELD WIPING CAPABILITY.
Remedy: DEALERS WILL REPLACE THE FRONT WINDSHIELD WIPER MODULE. OWNER NOTIFICATION BEGAN ON JULY 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
320,188 vehicles affected
SUSPENSION Jun 23, 2025
I have had my front wheel hub replaced 12 times yet my car isn't part of any recall
SUSPENSION Jan 3, 2025
The hub on my 02 Durango has had to be replaced 8 times since I bought it in 2018 but everyone says my car isn't part of recall.
VEHICLE SPEED CONTROL May 29, 2021
While pulling a travel trailer I got onto the freeway. As I have been pulling the trailer for a while now with this vehicle my comfort speed is around 45mph but will push up to 50mph maybe 55mph at the most. Anyways while entering the freeway I accelerated and as I got ready to merge I let my foot off the gas but the peddle stayed down and the vehicle continued to accelerate until around 80mph to 85mph when I finally got the peddle to release and stop acceleration. I quickly got off the freeway to calm myself as I was terrified I was going to crash. During this incident the first thing I did was tap the brakes lightly which did absolutely nothing and the car kept accelerating next I grabbed the floor mat thinking that maybe it was obstructing the peddle, it was not. Then I quickly used my foot to wiggle under the peddle and pull up multiple times until it finally released and came up stopping acceleration and luckily to my relief I did not crash although I had come very close had there been any more traffic or if I had got going g any faster I may not have been so lucky. This only happened the one time where I got to dangerous speeds but since then the peddle has started to stick two other times but this times it was much easier to get the peddle to release and I wasn't towing a trailer. I read that this happened in another model in freezing temperatures fro. The same manufacturer but couldn't find anything to it without freezing temperatures. I think it is a manufacturer defect that maybe affects other 2002 Dodge Durango I dony know if pulling the trailer triggered this or not as I said it has happened twice since and that was without a trailer attached. Definitely scary and should be looked at.. I don't have the funds to take it to a shop so I haven't had it professionally looked at yet
ENGINE Nov 26, 2020
WHEN DRIVING TO THE STORE I SHUT VEHICLE OFF AND WENT IN . WHEN I CAME OUT I CRANKED IT OVER AND IT STARTERED AND THEN CAUGHT ON FIRE BY FIREWALL AND WAS INGOLFED IN FLAMES
Fire
ENGINE Jun 2, 2020
WHEN DRIVING, THE STEERING WHEEL LOCKS AND THE CAR DIES. IT HAS HAPPEN SEVERAL TIMES WHILE I'M ON THE ROAD. REPLACED CAMSHAFT SENSOR BUT IT IS STILL DYING. IF YOU DO A GOOGLE SEARCH YOU WILL FIND THAT A LOT OF PEOPLE ARE HAVING THE SAME ISSUE. IT IS DANGEROUS AND MY LIFE AND THE LIFE OF OTHERS CAN BE AT RISK. *TR
ELECTRICAL SYSTEM Jun 2, 2020
WHEN DRIVING, THE STEERING WHEEL LOCKS AND THE CAR DIES. IT HAS HAPPEN SEVERAL TIMES WHILE I'M ON THE ROAD. REPLACED CAMSHAFT SENSOR BUT IT IS STILL DYING. IF YOU DO A GOOGLE SEARCH YOU WILL FIND THAT A LOT OF PEOPLE ARE HAVING THE SAME ISSUE. IT IS DANGEROUS AND MY LIFE AND THE LIFE OF OTHERS CAN BE AT RISK. *TR
UNKNOWN OR OTHER Feb 16, 2020
AFTER STARTING MY DODGE DURANGO AND TRY TO TAKE IT OUT OF GEAR, THE GEAR SHIFTER GETS STUCK IN PARK, IT WILL NOT MOVE. I HAVE TO KEEP PLAYING AROUND WITH IT UNTIL IT MOVES OUT OF PARK. IT DOES THIS OFF AND ON, JUST STATED THIS ABOUT A COUPLE OF MONTHS AGO. TODAY IS 2/16/2020. YESTERDAY, I LOOKED UP THE PROBLEM ON YOU TUBE, AND FOUND OUT THAT I COULD TAKE THE BOOT OFF AT THE COLUMN BY THE SHIFTER AND SPRAY WD40 ON THE GEAR LOCK TO UNSTICK IT. I DID DO THAT AND IT WORKED. BUT WHAT IS MAKING IT DO THAT TO BEGIN WITH?
STEERING Feb 16, 2020
THE STEERING IS VERY LOOSE. HAS A LOT OF PLAY IN IT. HAVE REPLACED TIE ROD ENDS. AT THIS TIME WE CAN NOT SEEM TO FIND OUT WHAT IS CAUSING IT.
STRUCTURE Dec 13, 2019
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE SPARE TIRE HOLDER WAS CORRODED, WHICH CAUSED THE SPARE TIRE TO DETACH FROM THE HOLDER. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.
ENGINE Nov 29, 2019
WHILE DRIVING, NO MATTER WHAT SPEED THE VEHICLE STARTS TO SPUTTER, LOSES POWER AND WILL STALL. I WAS LOW ON GAS, AND TOOK MY CAR TO A LOCAL GAS STATION FOR FUEL. AFTER PUTTING $10 IN MY CAR WAS RUNNING EXTREMELY ROUGH. I WAS DOING ABOUT 20 MPH, WHEN IT JUST SHUT OFF. BRAKES GOT REAL HARD. AFTER RE STARTING THE VEHICLE ALL SEEMED NORMAL. THEN, I DROVE ABOUT 3 CAR LENGTHS AND IT DID IT AGAIN AT A RED LIGHT. I TRIED PUSHING THE GAS TO SEE IF THAT WOULD DO ANYTHING, IT DIDNT. I DROVE ALL IN , ABOUT 3 MILES, AND THE CAR STALLED 7 TIMES. WHILE IN THE DRIVE THROUGH, IT STALLED 3 ABD AT ONE POINT JERKED SO FAR I THOUGHT I WAS GOING TO HIT THE CAR IN FRONT OF ME. VEHICLE SPEED DOES NOT MATTER , AS IT WILL SLOWLY LOSE POWER AND TURN OFF. I WAS DRIVING LOCALLY ON A CITY STREET. MY BEST GUESS TO THIS PROBLEM WOULD BE SOMETHING RELATED TO THE EVAP SYSTEM, QUITE POSSIBLY THE PURGE VALVE BUT IM NOT 100% SURE BUT THIS SITUATION IS VERY UNSAFE, I HAVE 2 SMALL CHILDREN AND CANNOT DRIVE THIS VEHICLE. DURING MY TRIP THE SPEED WAS BETWEEN 20-45 MPH
SERVICE BRAKES Nov 29, 2019
WHILE DRIVING, NO MATTER WHAT SPEED THE VEHICLE STARTS TO SPUTTER, LOSES POWER AND WILL STALL. I WAS LOW ON GAS, AND TOOK MY CAR TO A LOCAL GAS STATION FOR FUEL. AFTER PUTTING $10 IN MY CAR WAS RUNNING EXTREMELY ROUGH. I WAS DOING ABOUT 20 MPH, WHEN IT JUST SHUT OFF. BRAKES GOT REAL HARD. AFTER RE STARTING THE VEHICLE ALL SEEMED NORMAL. THEN, I DROVE ABOUT 3 CAR LENGTHS AND IT DID IT AGAIN AT A RED LIGHT. I TRIED PUSHING THE GAS TO SEE IF THAT WOULD DO ANYTHING, IT DIDNT. I DROVE ALL IN , ABOUT 3 MILES, AND THE CAR STALLED 7 TIMES. WHILE IN THE DRIVE THROUGH, IT STALLED 3 ABD AT ONE POINT JERKED SO FAR I THOUGHT I WAS GOING TO HIT THE CAR IN FRONT OF ME. VEHICLE SPEED DOES NOT MATTER , AS IT WILL SLOWLY LOSE POWER AND TURN OFF. I WAS DRIVING LOCALLY ON A CITY STREET. MY BEST GUESS TO THIS PROBLEM WOULD BE SOMETHING RELATED TO THE EVAP SYSTEM, QUITE POSSIBLY THE PURGE VALVE BUT IM NOT 100% SURE BUT THIS SITUATION IS VERY UNSAFE, I HAVE 2 SMALL CHILDREN AND CANNOT DRIVE THIS VEHICLE. DURING MY TRIP THE SPEED WAS BETWEEN 20-45 MPH
FUEL/PROPULSION SYSTEM Nov 29, 2019
WHILE DRIVING, NO MATTER WHAT SPEED THE VEHICLE STARTS TO SPUTTER, LOSES POWER AND WILL STALL. I WAS LOW ON GAS, AND TOOK MY CAR TO A LOCAL GAS STATION FOR FUEL. AFTER PUTTING $10 IN MY CAR WAS RUNNING EXTREMELY ROUGH. I WAS DOING ABOUT 20 MPH, WHEN IT JUST SHUT OFF. BRAKES GOT REAL HARD. AFTER RE STARTING THE VEHICLE ALL SEEMED NORMAL. THEN, I DROVE ABOUT 3 CAR LENGTHS AND IT DID IT AGAIN AT A RED LIGHT. I TRIED PUSHING THE GAS TO SEE IF THAT WOULD DO ANYTHING, IT DIDNT. I DROVE ALL IN , ABOUT 3 MILES, AND THE CAR STALLED 7 TIMES. WHILE IN THE DRIVE THROUGH, IT STALLED 3 ABD AT ONE POINT JERKED SO FAR I THOUGHT I WAS GOING TO HIT THE CAR IN FRONT OF ME. VEHICLE SPEED DOES NOT MATTER , AS IT WILL SLOWLY LOSE POWER AND TURN OFF. I WAS DRIVING LOCALLY ON A CITY STREET. MY BEST GUESS TO THIS PROBLEM WOULD BE SOMETHING RELATED TO THE EVAP SYSTEM, QUITE POSSIBLY THE PURGE VALVE BUT IM NOT 100% SURE BUT THIS SITUATION IS VERY UNSAFE, I HAVE 2 SMALL CHILDREN AND CANNOT DRIVE THIS VEHICLE. DURING MY TRIP THE SPEED WAS BETWEEN 20-45 MPH
ELECTRICAL SYSTEM Sep 20, 2019
MY VIN TAG: (XXXX) I REPLACED BLOWER MOTOR, RESISTOR, AND PLUG MULTIPLE TIMES ON MY 2002 DODGE DURANGO AND IT KEEPS MELTING/BURNING UP. IF I LEAVE IT ON LOW OR MEDIUM FAN SETTING EVENTUALLY IT WILL CATCH FIRE, I'M FINALLY COMING TO YOU TO SEE IF YOU CAN HELP. OWNERS OF THE 1998-2007 DODGE DURANGO'S & DAKOTA'S ALL HAVE THIS PROBLEM MANY WILL HAVE FIRES DUE TO IT AND IT'S JUST A MATTER OF TIME BEFORE THERE IS A FATALITY FROM IT! I WAS DRIVING HOME AFTER SNOW PLOWING AND NEEDED TO DEFROST MY WINDOWS SO I PUT IT ON MEDIUM AND WITHIN 6 MINUTES SMELLED A STRONG BURNING SMELL. GO HOME AND THE WIRING HAD MELTED THE FAN, PLUG AND HARNESS. I'VE CHANGED THIS PART NOW ABOUT 12 TIMES IN ABOUT A YEAR, LOW & MEDIUM SETTINGS CAUSE IT SO NOW I CAN ONLY USE HIGH FOR ANY USE UNLESS I WANT ANOTHER FIRE, 9TH TIME IT ALMOST CAUGHT BECAUSE IT WAS DRIPPING PLASTIC ABOUT TO CATCH WHEN I SPRAYED WATER ON IT AND PULLED CONNECTION ON BATTERY. MILD TO WILD ON RTE-34 IN ORANGE, CT WORKED ON IT AS WELL. REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
EXTERIOR LIGHTING Aug 6, 2019
HEADLIGHTS FLICKING ON AND OFF AS WELL AS THE INTERIOR LIGHTS. CANNOT DRIVE AT NIGHT.
ELECTRICAL SYSTEM Aug 6, 2019
HEADLIGHTS FLICKING ON AND OFF AS WELL AS THE INTERIOR LIGHTS. CANNOT DRIVE AT NIGHT.
SERVICE BRAKES Mar 24, 2019
HAPPENED TWICE SINCE DEC. 2018 WHEN DRIVING ON CITY STREETS AT SPEED OF APRX. 35-45 AND ABS WAS DEPLOYED IT IMMEDIATLY UNLOCKED AND JUMPED FORWARD CAUSING THE CAR TO NOT IMMEDIATELY STOP. CAME VERY CLOSE TO REAR ENDING CAR IN FRONT OF ME HAD I BEEN CLOSER.
SERVICE BRAKES Oct 22, 2018
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBAORD. IN ADDITION, BOTH REAR WHEELS SEIZED. THE CONTACT WAITED A WHILE AND CONTINUED DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000. *DT UPDATED 12/06/18*JB
STEERING Sep 25, 2018
AUTOMATIC TRANSMISSION, GEAR SHIFT IS LOCKING IN PARK. AFTER STARTING VEHICLE AND TRYING TO SHIFT INTO DRIVE, GEAR SHIFT WILL NOT MOVE. HAS OCCURRED 3 TIMES IN LAST TWO WEEKS. AFTER "PLAYING" WITH GEAR SHIFT, TRYING TO GET IT TO MOVE, I HEAR A CLICK AND THEN IT IS OPERATIVE. ON THE 3 OCCASIONS, TOOK FROM APPROXIMATELY 1 TO 3 MINUTES BEFORE HEARING CLICK. LOOKED UP ON LINE TO SEE IF OTHERS WERE HAVING ISSUE AND SEARCH LED ME TO A RECALL FOR2002 DODGE DURANGO ISSUED IN DECEMBER 2007. I NEVER RECEIVED A RECALL NOTICE AT THAT TIME. NHTSA ID # 07V555000 RELATED TO IGNITION/PARK SHIFT INTERLOCK SYSTEM BECOMING INOPERATIVE.
ENGINE Aug 30, 2018
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO RESTART INTERMITTENTLY. THE VEHICLE WAS TOWED TO A REPAIR FACILITY THAT REPLACED THE CRANK SHAFT SENSOR, CAM SHAFT SENSOR, AND THE IGNITION SWITCH. AFTER THE REPAIRS, THE VEHICLE FAILED TO START. THE INDEPENDENT MECHANIC WAS UNABLE TO GET A DIAGNOSTIC TROUBLE CODE READING AND INDICATED THAT THE PCM OR TIPM MAY NEED TO BE REPLACED. THE MECHANIC ALSO INDICATED THAT THE WIRING HARNESS MAY NEED TO BE REPLACED; HOWEVER, THE PART WAS NO LONGER IN PRODUCTION FOR THE YEAR, MAKE, AND MODEL VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
ELECTRICAL SYSTEM Aug 30, 2018
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO RESTART INTERMITTENTLY. THE VEHICLE WAS TOWED TO A REPAIR FACILITY THAT REPLACED THE CRANK SHAFT SENSOR, CAM SHAFT SENSOR, AND THE IGNITION SWITCH. AFTER THE REPAIRS, THE VEHICLE FAILED TO START. THE INDEPENDENT MECHANIC WAS UNABLE TO GET A DIAGNOSTIC TROUBLE CODE READING AND INDICATED THAT THE PCM OR TIPM MAY NEED TO BE REPLACED. THE MECHANIC ALSO INDICATED THAT THE WIRING HARNESS MAY NEED TO BE REPLACED; HOWEVER, THE PART WAS NO LONGER IN PRODUCTION FOR THE YEAR, MAKE, AND MODEL VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
SUSPENSION Jul 19, 2018
THE HUB UNIT BROKE WHILE DRIVING THE CAR DID NOT WANT TO GO IT TOOK A LONG TIME TO MOVE FORWARD AND THE STEERING WAS OFF. THERE WAS A POUND CLANKING NOISE RIGHT AFTER I STARTED TO MAKE A LEFT TURN AND THEN IT BROKE.
POWER TRAIN Apr 10, 2018
WHILE DRIVING ON AN INTERSTATE HIGHWAY AT 65 MILES PER HOUR THE ENGINE SHUT DOWN AND I PULLED OFF ONTO THE SHOULDER. AFTER SITTING FOR ABOUT 5 MINUTES I TRIED THE IGNITION KEY AND THE ENGINE STARTED AND I CONTINUED ON MY WAY.
ENGINE Apr 10, 2018
WHILE DRIVING ON AN INTERSTATE HIGHWAY AT 65 MILES PER HOUR THE ENGINE SHUT DOWN AND I PULLED OFF ONTO THE SHOULDER. AFTER SITTING FOR ABOUT 5 MINUTES I TRIED THE IGNITION KEY AND THE ENGINE STARTED AND I CONTINUED ON MY WAY.
SEATS Dec 18, 2017
DRIVER AND FRONT PASSENGER SEATS SLIDE BACK AND FORTH IN AN UNCONTROLLABLE MANNER WITH ACCELERATION, BRAKE AND TURNS. SEAT BELTS DO NOT ENGAGE TO LIMIT FORWARD/SIDE MOVEMENT OF HUMAN BODY. SEAT SLIDING/MOVEMENT HAS ENOUGH FORCE TO CAUSE INTERRUPTION OF CONTACT WITH VEHICLE'S GAS/BRAKE PEDALS. FORCEFUL FORWARD MOTION OF SLIDING SEAT HAS ENOUGH MOMENTUM ON DRIVER'S SIDE TO CAUSE HUMAN IMPACT ON THE STEERING WHEEL WHEN A HARD STOP/BRAKE ENGAGED. PASSENGER SIDE SEAT SLIDES WITH ENOUGH FORCE TO CAUSE HEAD TO IMPACT WINDSHIELD ON SUDDEN/HARD STOP. SEAT BELTS DO NOT ENGAGE TO STOP FORWARD OR SIDE MOTION OF HUMAN BODY WHEN EITHER SEAT SLIDES BACK/FORTH. 02/2015 CHRYSLER JEEP DODGE RAM REPAIRED SEAT FRAME WITH A NEW SWITCH (TECH NOTES 545 AND 579) AT MILEAGE: 116,616. 2017 CURRENT MILEAGE: 124,674. DRIVERS/PASSENGERS AT OR BELOW AGE/GENDER APPROPRIATE BMI.
1 injured
SEAT BELTS Dec 18, 2017
DRIVER AND FRONT PASSENGER SEATS SLIDE BACK AND FORTH IN AN UNCONTROLLABLE MANNER WITH ACCELERATION, BRAKE AND TURNS. SEAT BELTS DO NOT ENGAGE TO LIMIT FORWARD/SIDE MOVEMENT OF HUMAN BODY. SEAT SLIDING/MOVEMENT HAS ENOUGH FORCE TO CAUSE INTERRUPTION OF CONTACT WITH VEHICLE'S GAS/BRAKE PEDALS. FORCEFUL FORWARD MOTION OF SLIDING SEAT HAS ENOUGH MOMENTUM ON DRIVER'S SIDE TO CAUSE HUMAN IMPACT ON THE STEERING WHEEL WHEN A HARD STOP/BRAKE ENGAGED. PASSENGER SIDE SEAT SLIDES WITH ENOUGH FORCE TO CAUSE HEAD TO IMPACT WINDSHIELD ON SUDDEN/HARD STOP. SEAT BELTS DO NOT ENGAGE TO STOP FORWARD OR SIDE MOTION OF HUMAN BODY WHEN EITHER SEAT SLIDES BACK/FORTH. 02/2015 CHRYSLER JEEP DODGE RAM REPAIRED SEAT FRAME WITH A NEW SWITCH (TECH NOTES 545 AND 579) AT MILEAGE: 116,616. 2017 CURRENT MILEAGE: 124,674. DRIVERS/PASSENGERS AT OR BELOW AGE/GENDER APPROPRIATE BMI.
1 injured
ELECTRONIC STABILITY CONTROL (ESC) Nov 22, 2017
VEHICLE STALLS INTERMITTENTLY WITH OUT WARNING AT ANY SPEED INCLUDING IN PARK AND WHILE IDLING. WHEN THIS OCCURS POWER STEERING IS LOST, GAUGES FREEZE IN LAST POSITION, NO CHECK ENGINE LIGHT. VEHICLE STARTS RIGHT BACK UP WITHOUT HESITATION. DURING MY 7 MINUTE DRIVE TO WORK IT MAY STILL ONCE OR NOT AT ALL UP TO 7 TIMES. VEHICLE IS CURRENTLY SITTING AT A DODGE DEALERSHIP GARAGE WHERE THEY ARE UNABLE TO DIAGNOSE IT DUE TO VEHICLE NOT GIVING AND CODES EVEN WITH IT STALLING FOR THEM MULTIPLE TIMES. I ALREADY REPLACED THE CRANKSHAFT POSITION SENSOR AND IT DIDN'T FIX THE ISSUE. MY OPTIONS ARE TAKE MY CAR BACK STILL STALLING OR REPLACE THE PCM $500-$900 WHICH MAY NOT BE THE PROBLEM THEN I'M OUT THE MONEY. I GUESS FINGERS CROSSED SINCE NO ONE AT THIS GARAGE HAS EVER SEEN A VEHICLE NOT THROW A CODE WITH THEM WITNESSING THE ISSUE
STEERING May 15, 2017
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. WHILE THE VEHICLE WAS STATIONARY, THE STEERING WHEEL WAS POSITIONED IN A LOPSIDED MANNER WHICH MADE IT DIFFICULT TO STEER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.
POWER TRAIN Apr 8, 2017
TRUCK WILL NOT GO IN RIGHT GEAR IT SKIPS FROM PARK TO DRIVE TO NEUTRAL AND NOW THE KEY IS STUCK IN THE IGNITION. THE VEHICLE WILL START BUT IT WILL NOT GO IN PARK.
POWER TRAIN Mar 3, 2017
WHEN I SHIFT AUTOMATIC TRANSMISSION INTO GEAR IT MAKES A TICKING NOISE AND ALSO WHEN I TURN THEY'RE ALWAYS KIND OF A THUMP FEEL TO THE ENTIRE VEHICLE. I ALSO CAN TAKE MY KEY OUT OF IGNITION NO MATTER IF ITS IN DRIVE, PAR, REVERSE ETC...
SUSPENSION Mar 3, 2017
WHEN I SHIFT AUTOMATIC TRANSMISSION INTO GEAR IT MAKES A TICKING NOISE AND ALSO WHEN I TURN THEY'RE ALWAYS KIND OF A THUMP FEEL TO THE ENTIRE VEHICLE. I ALSO CAN TAKE MY KEY OUT OF IGNITION NO MATTER IF ITS IN DRIVE, PAR, REVERSE ETC...
UNKNOWN OR OTHER Feb 4, 2017
DASH AND UNDER NEATH AND STEERING COLUNM AND SPEED CLUSTER CAUGHT FIRE TODAY.TRUCK WAS PARKED AND RUNNING.
Fire
ELECTRICAL SYSTEM Feb 4, 2017
DASH AND UNDER NEATH AND STEERING COLUNM AND SPEED CLUSTER CAUGHT FIRE TODAY.TRUCK WAS PARKED AND RUNNING.
Fire
ELECTRICAL SYSTEM Jan 12, 2017
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 50 MPH, THE EXTERIOR LIGHTING AND INSTRUMENT PANEL FLICKERED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 193,000.
SUSPENSION Jan 10, 2017
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 35 MPH, THE UPPER BALL JOINT FRACTURED AND IMPACTED THE FRONT PASSENGER SIDE WHEEL. THE CONTACT WAS ABLE TO COAST THE VEHICLE CAUTIOUSLY HOME. THE VEHICLE WAS TOWED TO THE DEALER. THE CONTACT WAS NOT INFORMED OF NHTSA CAMPAIGN NUMBER: 04V596000 (SUSPENSION) UNTIL AFTER EXPERIENCING THE FAILURE. THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 208,453. PARTS DISTRIBUTION DISCONNECT.
AIR BAGS Dec 16, 2016
I WAS INVOLVED IN AN ACCIDENT WHERE I HIT THE VEHICLE IN FRONT OF ME TRAVWLLING APPX 45-50 MILES AN HOUR. AIR BAGS DID NOT DEPLOY.
Crash 3 injured
POWER TRAIN Nov 14, 2016
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT THE GEARS FAILED TO SHIFT INTO PARK AND THAT IT WAS DIFFICULT TO REMOVE THE KEY. IN ADDITION, THE GEARS SHIFTED INDEPENDENTLY AND THE KEY WAS ABLE TO BE REMOVED WHILE THE VEHICLE WAS STILL IN MOTION. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE AT TIMES TO PREVENT A FAILURE. THE DEALER REPLACED THE GEAR SHIFT CABLE AND AN S BRACKET, BUT THE FAILURE CONTINUED RANDOMLY. THE MANUFACTURER EXCLUDED THE VEHICLE FROM NHTSA CAMPAIGN NUMBER: 07V555000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 24,347.
STRUCTURE:BODY:DOOR Nov 7, 2016
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. WHILE DRIVING 15 MPH, THE DOORS INDEPENDENTLY LOCKED AND UNLOCKED CONTINUOUSLY WITHOUT WARNING. AS A RESULT, THE BATTERY BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CENTRAL TIMING MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,998.
ELECTRICAL SYSTEM Nov 7, 2016
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. WHILE DRIVING 15 MPH, THE DOORS INDEPENDENTLY LOCKED AND UNLOCKED CONTINUOUSLY WITHOUT WARNING. AS A RESULT, THE BATTERY BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CENTRAL TIMING MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,998.
UNKNOWN OR OTHER Aug 10, 2016
CAR WOULD STICK IN PARK. IN TRYING TO MOVE LEVER FROM PARK TO D, THE BRACKET ASSEMBLY HOLDING THE GEAR SHIFT LEVER HAS BROKEN. THIS IS A COMMON ISSUE ON 2002 DODGE DURANGOS. I DID NOT KNOW THE BRACKET WAS BROKEN AT FIRST AND AFTER PUTTING THE CAR IN PARK AND GETTING OUT OF THE CAR WHILE IT WAS RUNNING, THE CAR SLIPPED DOWN INTO REVERSE. I WAS ALREADY AROUND TO THE PASSENGER SIDE WHEN IT STARTED MOVING. SOMEONE COULD HAVE BEEN KILLED!
EXTERIOR LIGHTING Aug 1, 2016
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 70 MPH, THE HEADLAMPS DIMMED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE POLICE WERE NOTIFIED AND ESCORTED THE VEHICLE HOME. THIS WAS THE THIRD TIME THE FAILURE OCCURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 109,299.
ELECTRICAL SYSTEM Jul 25, 2016
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT ENTERED THE VEHICLE AND NOTICED THAT THERE WAS EVIDENCE OF AN ELECTRICAL FIRE. THERE WERE NO FLAMES VISIBLE; HOWEVER, EXCESSIVE SMOKE EMITTED INSIDE THE VEHICLE. THE HEADLINER AND FRONT BENCH SEAT WERE BURNED. IN ADDITION, THE FLOOR MOUNTED CUP HOLDER, HEATER, AND AIR CONDITIONER CONTROL DEVICES MELTED. ALL THE WINDOWS AND THE INTERIOR OF THE VEHICLE WERE COVERED WITH HEAVY SOOT. THE CONTACT MENTIONED THAT THE WIRES COMING FROM THE CONNECTOR HARNESS WERE BURNT. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V339000 (ELECTRICAL SYSTEM). THE FAILURE OCCURRED PRIOR TO BEING SERVICED PER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE DEALER AND MANUFACTURER DECLINED TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 236,000.
Fire
POWER TRAIN Jul 11, 2016
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT THE GEAR SHIFT SLIPPED INTO DIFFERENT GEARS WHILE PARKED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER :07V555000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
STEERING Jun 24, 2016
HEAVY RUST BUILDUP ON FRAME BEHIND UPPER CONTROL ARM MOUNTS. AFTER REMOVING RUST, FRAME METAL IS VERY THIN WITH HOLES THROUGHOUT. POSSIBLY LEADING TO FLEXING & CRACKING. DEFINITELY REDUCING CRASH ABILITIES.
SUSPENSION Jun 24, 2016
HEAVY RUST BUILDUP ON FRAME BEHIND UPPER CONTROL ARM MOUNTS. AFTER REMOVING RUST, FRAME METAL IS VERY THIN WITH HOLES THROUGHOUT. POSSIBLY LEADING TO FLEXING & CRACKING. DEFINITELY REDUCING CRASH ABILITIES.
ENGINE Jan 27, 2016
A VALVE SEAT IN MY CYLINDER HEAD CAME OFF DURING NORMAL ENGINE OPERATION CAUSING TOTAL ENGINE DESTRUCTION. THE VALVE SEAT (MADE OF STEEL) DISLODGED ITSELF AND DESTROYED THE ALUMINUM HEAD AND THE PISTON IN THAT CYLINDER. THIS IS A FACTORY DEFAULT COMMON IN THESE ENGINES. I WAS DRIVING DOWN A BUSY ROAD WHEN THE VALVE LOCKED UP, LOST COMPRESSION, CAUSING MY BRAKES TO GO OUT AND MY ENGINE TO STALL. I HAD TO PULL OFF THE ROAD TO AVOID THE CAR STOPPING IN FRONT OF ME.. THIS IS A DOCUMENTED FAILURE ON 1999-2002 CHRYSLER- JEEP 4.7L ENGINES.
ELECTRICAL SYSTEM Oct 6, 2015
I WAS DRIVING ON RT 190 WHEN MY CAR STALLED WOULDN'T START HEAVY TRAFFIC WITH CHILDREN IN VEHICLE
TIRES Sep 3, 2015
TL* THE CONTACT OWNS A 2002 DODGE DURANGO EQUIPPED WITH GOODYEAR TRACKER 2 TIRES, SIZE: P235/70/R16 (NA). WHILE DRIVING 60 MPH, THE REAR PASSENGER TIRE BLEW OUT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT ALL FOUR TIRES WERE CORRODED. THE TWO REAR TIRES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 180,000 AND THE TIRE FAILURE MILEAGE WAS 17,000.
SERVICE BRAKES Aug 31, 2015
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. WHILE DRIVING AT ANY SPEED, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE VIBRATED. THE CONTACT MENTIONED THAT THE VEHICLE WAS DIFFICULT TO STOP. THE FAILURE RECURRED. THE CONTACT STATED THAT THE FRONT BRAKE ROTORS AND BRAKES WERE REPLACED; HOWEVER, THE FAILURE RECURRED. IT WAS UNKNOWN WHERE THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 210,000.
SERVICE BRAKES Jul 28, 2015
HAD TO PUT IN THE SHOP FOR THE BRAKE LINES WERE RUSTED THROUGH AND THE EXHAUST IS THE SAME WAY TO THE MANIFOLD
STEERING Jul 24, 2015
I CURRENTLY AM HAVING ALL 4 OF MY BALL JOINTS REPLACED ON MY 2002 DODGE DURANGO AND I NOTICED THAT MY UPPER RIGHT BALL JOINT IS ORIGINAL. THIS BALL JOINT WAS UNDER RECALL AND I CONTACTED DODGE ABOUT THIS. THEY SAID THE RECALL WAS REPLACED IN 2005. I ASSURED THEM THAT THIS BALL JOINT IS ORIGINAL AS IT IS PRESSED INTO THE CONTROL ARM AND ASKED IF I COULD SIMPLY BRING MY CAR INTO THEM AND HAVE THEM CHECK THIS OUT. THEY TOLD ME I WOULD HAVE TO PAY A DIAGNOSTIC CHARGE OF 104.00 AND THAT IF IT WAS FOUND TO BE ORIGINAL, THEN I WOULD POSSIBLY GET THE 104.00 BACK. I HAVE BEEN ON THE PHONE WITH DODGE CUSTOMER SERVICE TWICE NOW AND NOBODY WILL ALLOW ME TO QUOTE THEM THAT I WOULD GET THIS MONEY BACK IF THE RECALL WAS FOUND TO NOT HAVE BEEN PERFORMED. I DON'T KNOW HOW IT'S FAIR FOR ME TO PAY DODGE FOR THIS DIAGNOSTIC FEE IF THEY LIED ABOUT DOING THE RECALL IN THE FIRST PLACE. I AM DISGUSTED AT DODGE FOR NOT ONLY CLAIMING THAT THEY PERFORMED THIS SERVICE OF CHANGING THE UPPER BALL JOINTS IN 2005, BUT FOR REFUSING TO CHECK THE PROBLEM FOR FREE NOW. IF THIS DODGE DEALER CLAIMS THAT THEY ALREADY FIXED THIS RECALL, AND IT WASN'T REALLY FIXED, IT MAKES ME WONDER WHAT ELSE DO THEY DO, WHEN NOBODY IS MONITORING THEM. BALL JOINTS IS A HUGE CONCERN FOR ME, AS IF THEY FAIL, I WILL CRASH. I WOULD LOVE FOR AN INVESTIGATION TO BE PERFORMED AT THIS DODGE THAT CLAIMS THEY FIXED MY BALL JOINTS, BECAUSE THEY COULD BE RISKING OTHER LIVES AS WELL.