2018 SMART FORTWO

0 recalls — 1 complaints — 9 TSBs

No recalls found for this vehicle.

Complaint Statistics

1 total complaints

Top Reported Components

ComponentComplaints
ELECTRICAL SYSTEM1
ELECTRICAL SYSTEM Nov 30, 2021
Incident date: Nov 15, 2021
Vehicle stalled and would not start due to issue with the electric motor.

Technical Service Bulletins — 2018 SMART FORTWO

9 manufacturer communications from 8 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
110000 ELECTRICAL SYSTEM7
010000 STEERING1
353000 EQUIPMENT:ELECTRICAL1
2021080017 Nov 25, 2021
110000 ELECTRICAL SYSTEM
The software for the battery management system control unit does not correspond with the current series production configuration in the vehicles of the above-mentioned model series transferred to you. The possibility thus exists that a faul
LI54.65-P-069999 Dec 19, 2019
110000 ELECTRICAL SYSTEM
smart media system, reversing camera inoperative after software update and subsequent SCN coding
SC-2019030010 Apr 25, 2019
110000 ELECTRICAL SYSTEM
Update battery management system (BMS) control unit software
LI82.85-P-058785 Mar 25, 2014
110000 ELECTRICAL SYSTEM
Highline can only be operated to a limited extent or not at all; the input points (contact points) are shifted horizontally relative to the display; calibration is not possible.
LI54.21-P-058620 Mar 20, 2014
110000 ELECTRICAL SYSTEM
PreConditioning of the vehicle via the Vehicle Homepage or the instrument cluster does not function or is restricted.
LI54.21-P-058620 Mar 7, 2014
110000 ELECTRICAL SYSTEM
PreConditioning of the vehicle via the Vehicle Homepage or the instrument cluster does not function or is restricted.
LI00.10-P-056437 Mar 3, 2014
110000 ELECTRICAL SYSTEM
Range does not meet customer's expectations. Customers usually differentiate as follows: 1. Total of distance driven + indicated range remaining with one HV battery charge too low 2. Actual range until the drive system shuts down too low
LI46.40-P-055798 Feb 18, 2014
010000 STEERING
Creaking, grating or grunting noise while steering audible in the steering gear area. The noise can be transferred through the steering gear into the interior. The noise occurs, in particular, at high temperatures, e.g. in the summer.
LI82.60-P-046127 Jan 10, 2014
353000 EQUIPMENT:ELECTRICAL
If the Radio 9 was switched off while driving, it can switch itself back on again the next time the engine is started.

NHTSA Safety Investigations — SMART FORTWO

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EA17003 Opened: Sep 1, 2017 — Closed: Aug 21, 2018
EA — Closed — Model Year: 2008
Engine Compartment Fire
On April 30, 2018, Mercedes-Benz USA, LLC, (Mercedes-Benz) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in a vehicle fire starting from the engine compartment in 42,781 model year (MY) 2008 and 2009 Smart Fortwo cabrio and coupe vehicles (451 platform).Ac... Read more
PE16016 Opened: Dec 16, 2016 — Closed: Nov 20, 2017
PE — Closed — Model Year: 2008
Engine Compartment Fire
On December 16, 2016, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE16-016 to investigate eight complaints alleging incidents of engine compartment fire while driving or shortly after engine shutdown in model year (MY) 2008 through 2009 Smart Fortwo vehicles.The complaint... Read more

SMART FORTWO — All Years Overview

Complete safety history for the SMART FORTWO across all model years (2008–2019).

6 Total Recalls
473 Total Complaints
2 Investigations
30 Reported Crashes
64 Reported Fires
1 Reported Deaths

SMART FORTWO — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2019 1 1 View
2018 (current) 0 1
2017 1 13 View
2016 1 39 View
2015 0 10 View
2014 0 14 View
2013 0 35 View
2012 0 11 View
2011 0 23 View
2010 0 8 View
2009 1 139 View
2008 2 175 View
2005 0 4 View

Other SMART Models

Model Recalls Complaints
FORTWO COUPE 3 26 View
FORTWO CONVERTIBLE 2 0 View
FORTWO CABRIOLET 1 2 View
FORTWO CONVERTIBLE ELECTR 1 2 View
FORTWO COUPE ELECTRIC 1 7 View
FORTWO 451 0 0 View
FORTWO CABRIO 0 36 View
SMART 0 0 View