2010 SMART FORTWO

0 recalls — 8 complaints — 6 TSBs

No recalls found for this vehicle.

Complaint Statistics

8 total complaints 3 fires

Top Reported Components

ComponentComplaints
ENGINE3
FUEL SYSTEM, GASOLINE1
POWER TRAIN1
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR1
STRUCTURE:BODY1
ELECTRICAL SYSTEM1
STRUCTURE:BODY May 9, 2019
Incident date: Mar 25, 2019
MY CAR WAS IN MOTION ON THE FREEWAYWHEN IT SEIZED. WHEN STOPPED THE ENGINE IN THE BACK CAUGHT FIRE, MY VEHICLE BURNED TO THE GROUND, THERE WERE RECALLS FOR THIS THE YEAR BEFORE, (FOR THE 2009 SMART CAR) THERE ARE VIDEOS DOCUMNTING THIS ON YOU TUBE. MY BROTHER WHO WORKED FOR MERCEDES (THE PARENT COMP... Read more
Fire
ELECTRICAL SYSTEM May 9, 2019
Incident date: Mar 25, 2019
MY CAR WAS IN MOTION ON THE FREEWAYWHEN IT SEIZED. WHEN STOPPED THE ENGINE IN THE BACK CAUGHT FIRE, MY VEHICLE BURNED TO THE GROUND, THERE WERE RECALLS FOR THIS THE YEAR BEFORE, (FOR THE 2009 SMART CAR) THERE ARE VIDEOS DOCUMNTING THIS ON YOU TUBE. MY BROTHER WHO WORKED FOR MERCEDES (THE PARENT COMP... Read more
Fire
ENGINE May 9, 2019
Incident date: Mar 25, 2019
MY CAR WAS IN MOTION ON THE FREEWAYWHEN IT SEIZED. WHEN STOPPED THE ENGINE IN THE BACK CAUGHT FIRE, MY VEHICLE BURNED TO THE GROUND, THERE WERE RECALLS FOR THIS THE YEAR BEFORE, (FOR THE 2009 SMART CAR) THERE ARE VIDEOS DOCUMNTING THIS ON YOU TUBE. MY BROTHER WHO WORKED FOR MERCEDES (THE PARENT COMP... Read more
Fire
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR Nov 30, 2018
Incident date: Jul 15, 2018
TL* THE CONTACT OWNS A 2010 SMART FORTWO. WHILE DRIVING AT ANY SPEED, THE BLOWER MOTOR DID NOT WORK AND CAUSED THE WINDSHIELD TO FOG UP. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED SMART CENTER ALBUQUERQUE AT 877-316-3208 (LOCATED AT 1220 S RENAISSANCE BLVD NE, ALBUQUERQUE, NM 871... Read more
ENGINE Jun 24, 2016
Incident date: Jun 22, 2016
I PURCHASED A NEW 2010 SMART FOR TWO ' CABRIOLE IN MAY, 2011, FROM SMART CENTER PALM BEACH [FL] (AKA. MERCEDES-BENZ OF PALM BEACH). ON DECEMBER 27, 2013, I EXPERIENCED LOUD NOISES UNDER THE FRONT HOOD. I DROVE THE VEHICLE TO THE SMART CENTER ' GAINESVILLE [FL] (AKA. MERCEDES-BENZ OF GAINESVILLE) W... Read more
ENGINE Jul 30, 2014
Incident date: Mar 15, 2013
TL* THE CONTACT OWNS A 2010 SMART FORTWO. WHILE DRIVING APPROXIMATELY 7 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND IT RESUMED NORMAL OPERATION. THE FAILURE OCCURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS ... Read more
POWER TRAIN Jan 20, 2013
Incident date: Jan 19, 2013
MY CAR WAS IN PARK AND I COULD NOT MOVE THE GEAR SHIFT TO DRIVE. I AM TRYING TO SELL THE CAR. SOMEONE BOUGHT THE CAR YESTERDAY AND I AM WORRIED THEY WILL WANT TO BRING THE CAR BACK TO ME. *TR
FUEL SYSTEM, GASOLINE Sep 2, 2011
Incident date: Jul 24, 2011
SMART CAR REPEATEDLY CUTS ENGINE POWER DURING ACCELERATION. *TR

Technical Service Bulletins — 2010 SMART FORTWO

6 manufacturer communications from 5 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
110000 ELECTRICAL SYSTEM4
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY1
353000 EQUIPMENT:ELECTRICAL1
LI82.85-P-058785 Mar 25, 2014
110000 ELECTRICAL SYSTEM
Highline can only be operated to a limited extent or not at all; the input points (contact points) are shifted horizontally relative to the display; calibration is not possible.
LI54.21-P-058620 Mar 20, 2014
110000 ELECTRICAL SYSTEM
PreConditioning of the vehicle via the Vehicle Homepage or the instrument cluster does not function or is restricted.
LI54.21-P-058620 Mar 7, 2014
110000 ELECTRICAL SYSTEM
PreConditioning of the vehicle via the Vehicle Homepage or the instrument cluster does not function or is restricted.
LI00.10-P-056437 Mar 3, 2014
110000 ELECTRICAL SYSTEM
Range does not meet customer's expectations. Customers usually differentiate as follows: 1. Total of distance driven + indicated range remaining with one HV battery charge too low 2. Actual range until the drive system shuts down too low
LI82.60-P-046127 Jan 10, 2014
353000 EQUIPMENT:ELECTRICAL
If the Radio 9 was switched off while driving, it can switch itself back on again the next time the engine is started.
SM-B-54 Apr 18, 2012
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
SMART: HIGH-VOLTAGE BATTERY SOFTWARE UPDATE. *JS

NHTSA Safety Investigations — SMART FORTWO

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EA17003 Opened: Sep 1, 2017 — Closed: Aug 21, 2018
EA — Closed — Model Year: 2008
Engine Compartment Fire
On April 30, 2018, Mercedes-Benz USA, LLC, (Mercedes-Benz) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in a vehicle fire starting from the engine compartment in 42,781 model year (MY) 2008 and 2009 Smart Fortwo cabrio and coupe vehicles (451 platform).Ac... Read more
PE16016 Opened: Dec 16, 2016 — Closed: Nov 20, 2017
PE — Closed — Model Year: 2008
Engine Compartment Fire
On December 16, 2016, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE16-016 to investigate eight complaints alleging incidents of engine compartment fire while driving or shortly after engine shutdown in model year (MY) 2008 through 2009 Smart Fortwo vehicles.The complaint... Read more

SMART FORTWO — All Years Overview

Complete safety history for the SMART FORTWO across all model years (2008–2019).

6 Total Recalls
473 Total Complaints
2 Investigations
30 Reported Crashes
64 Reported Fires
1 Reported Deaths

SMART FORTWO — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2019 1 1 View
2018 0 1 View
2017 1 13 View
2016 1 39 View
2015 0 10 View
2014 0 14 View
2013 0 35 View
2012 0 11 View
2011 0 23 View
2010 (current) 0 8
2009 1 139 View
2008 2 175 View
2005 0 4 View

Other SMART Models

Model Recalls Complaints
FORTWO COUPE 3 26 View
FORTWO CONVERTIBLE 2 0 View
FORTWO CABRIOLET 1 2 View
FORTWO CONVERTIBLE ELECTR 1 2 View
FORTWO COUPE ELECTRIC 1 7 View
FORTWO 451 0 0 View
FORTWO CABRIO 0 36 View
SMART 0 0 View