2012 SMART FORTWO
0 recalls — 11 complaints — 52 TSBs
No recalls found for this vehicle.
Complaint Statistics
11 total complaints
2 crashes 3 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 2 |
| AIR BAGS | 2 |
| SEAT BELTS | 2 |
| ENGINE | 1 |
| VEHICLE SPEED CONTROL | 1 |
| STRUCTURE:BODY | 1 |
| POWER TRAIN | 1 |
| EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT | 1 |
SEAT BELTS
Jan 18, 2022
Incident date: Jan 16, 2022
The driver side seat belt mount, which in this case is a steel cable, has mostly broken and frayed rendering it unsafe to drive. In the event of an accident, it would certainly break completely. I only noticed it yesterday while cleaning, the breakage would've happened while driving it. I've contact... Read more
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
Jul 11, 2018
Incident date: Jul 11, 2015
TL* THE CONTACT OWNS A 2012 SMART FORTWO. WHILE DRIVING VARIOUS SPEEDS, THE FRONT TURN SIGNAL INDICATORS FAILED TO ILLUMINATE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LOKEY MERCEDES-BENZ (19820 US HWY 19 N, CLEARWATER, FL) WHERE THE FAILURE WAS CONFIRMED; HOWEVER, THE FAILURE ... Read more
ELECTRICAL SYSTEM
Mar 17, 2017
Incident date: May 15, 2016
TRANSMISSION WILL GO INTO THREE BARS AND NOT SHIFT ON HIGHWAYS AND PARKWAYS, USUALLY ABLE TO SAFELY DRIVE UNDER POWER TO SIDE OF ROAD SOMETIMES GOES INTO NEUTRAL AND HAVE TO COAST TO SIDE. OCCURS WITH ELEVATED AMBIENT MOISTURE. STARTED AT 32,000 MILES. KNOWN ISSUE, TRANSMISSION HAS A LIMP MODE FOR ... Read more
POWER TRAIN
Mar 17, 2017
Incident date: May 15, 2016
TRANSMISSION WILL GO INTO THREE BARS AND NOT SHIFT ON HIGHWAYS AND PARKWAYS, USUALLY ABLE TO SAFELY DRIVE UNDER POWER TO SIDE OF ROAD SOMETIMES GOES INTO NEUTRAL AND HAVE TO COAST TO SIDE. OCCURS WITH ELEVATED AMBIENT MOISTURE. STARTED AT 32,000 MILES. KNOWN ISSUE, TRANSMISSION HAS A LIMP MODE FOR ... Read more
SEAT BELTS
Sep 16, 2016
Incident date: Sep 15, 2016
DRIVER SIDE SEAT BELT FAILS TO BUCKLE. NOTHING LODGED IN BUCKLE, BUT MECHANISM APPEARS TO BE BROKEN.
AIR BAGS
Sep 16, 2016
Incident date: Jul 2, 2014
VEHICLE WAS HIT FROM BEHIND AND PUSHED INTO ANOTHER CAR ON INTERSTATE. AIR BAGS DID NOT DEPLOY.
Crash
2 injured
STRUCTURE:BODY
Jun 16, 2016
Incident date: Jun 15, 2016
TL* THE CONTACT OWNS A 2012 SMART FORTWO. WHILE DRIVING 60 MPH, THE PASSENGER SIDE BODY PANEL DISENGAGED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,100.
AIR BAGS
Oct 28, 2014
Incident date: Feb 3, 2014
TL* THE CONTACT OWNS A 2012 SMART FORTWO. WHILE AT A STOP SIGN, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BACK INJURIES, WHICH REQUIRED MED... Read more
Crash
1 injured
ELECTRICAL SYSTEM
Jul 22, 2012
Incident date: Jul 20, 2012
I WAS DRIVING ON THE FREEWAY (5 LANE) IN MY 2012 SMART FORTWO PASSION COUPE IN THE MIDDLE LANE AT 65-70 MPH. ALL OF THE SUDDEN MY ACCELERATOR WAS NO LONGER FUNCTIONAL. I LOOKED DOWN AND SAW THAT MY SPEEDOMETER AND GEAR INDICATOR WERE ALSO NON-FUNCTIONAL. I WAS ABLE TO COAST (DESPITE HEAVY TRAFFIC) T... Read more
ENGINE
Jul 22, 2012
Incident date: Jul 20, 2012
I WAS DRIVING ON THE FREEWAY (5 LANE) IN MY 2012 SMART FORTWO PASSION COUPE IN THE MIDDLE LANE AT 65-70 MPH. ALL OF THE SUDDEN MY ACCELERATOR WAS NO LONGER FUNCTIONAL. I LOOKED DOWN AND SAW THAT MY SPEEDOMETER AND GEAR INDICATOR WERE ALSO NON-FUNCTIONAL. I WAS ABLE TO COAST (DESPITE HEAVY TRAFFIC) T... Read more
VEHICLE SPEED CONTROL
Jul 22, 2012
Incident date: Jul 20, 2012
I WAS DRIVING ON THE FREEWAY (5 LANE) IN MY 2012 SMART FORTWO PASSION COUPE IN THE MIDDLE LANE AT 65-70 MPH. ALL OF THE SUDDEN MY ACCELERATOR WAS NO LONGER FUNCTIONAL. I LOOKED DOWN AND SAW THAT MY SPEEDOMETER AND GEAR INDICATOR WERE ALSO NON-FUNCTIONAL. I WAS ABLE TO COAST (DESPITE HEAVY TRAFFIC) T... Read more
NHTSA Safety Ratings — 2012 SMART FORTWO
2012 Smart Fortwo 2 DR RWD
| Category | Rating |
|---|---|
| Rollover | 3 / 5 ★★★☆☆ |
| Rollover Risk | 21.2% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | No |
| Lane Departure Warning | No |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins — 2012 SMART FORTWO
52 manufacturer communications from 38 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 13 |
| 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 7 |
| 350000 EQUIPMENT | 6 |
| 353000 EQUIPMENT:ELECTRICAL | 4 |
| 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. | 4 |
| 060000 ENGINE (PWS) | 3 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 2 |
| 091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM | 2 |
LI8260P063836
Jan 16, 2019
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Smart audio system - Radio inoperative - New software available
LI8260P063836
Jan 16, 2019
350000 EQUIPMENT
Smart audio system - Radio inoperative - New software available
LI8260P069270
Jan 10, 2019
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Media system, poor sound quality via AUX IN
LI8260P069270
Jan 10, 2019
350000 EQUIPMENT
Media system, poor sound quality via AUX IN
LI5410P069138
Dec 6, 2018
110000 ELECTRICAL SYSTEM
Vehicle Range ? Voltage difference of cells too great
LI54 10-P-068383
Aug 9, 2018
110000 ELECTRICAL SYSTEM
Vehicle does not start
LI54 10-P-068625
Aug 6, 2018
110000 ELECTRICAL SYSTEM
Vehicle does not start
LI54 00-P-067822
Aug 6, 2018
110000 ELECTRICAL SYSTEM
Vehicle does not start
LI54 00-P-067822
Aug 6, 2018
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Vehicle does not start
LI54 10-P-068383
Aug 6, 2018
110000 ELECTRICAL SYSTEM
Vehicle does not start
LI82 70-P-067315
Jul 23, 2018
350000 EQUIPMENT
smart media system: Telephone connection is made, communication is not possible
LI82 70-P-067315
Jul 23, 2018
353000 EQUIPMENT:ELECTRICAL
smart media system: Telephone connection is made, communication is not possible
LI54.25-P-068219
Jun 11, 2018
110000 ELECTRICAL SYSTEM
Light switch/combination switch, fault code stored
LI83.30-P-068109
May 14, 2018
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Condenser leaking
LI80.50-P-068067
May 7, 2018
350000 EQUIPMENT
ATA triggers without obvious cause
LI54 10-P-067824
Mar 7, 2018
353000 EQUIPMENT:ELECTRICAL
Charging socket/charging cable: Charging cable lock jams (P12E900, P13E800)
LI54 10-P-067824
Mar 7, 2018
350000 EQUIPMENT
Charging socket/charging cable: Charging cable lock jams (P12E900, P13E800)
LI54 10-P-067824
Mar 7, 2018
110000 ELECTRICAL SYSTEM
Charging socket/charging cable: Charging cable lock jams (P12E900, P13E800)
LI54 10-P-067823
Mar 7, 2018
060000 ENGINE (PWS)
Vehicle cannot be started (FC: P0A0A00, P0A0E00, P0D9F00, P1D0BFD, C11C187, P0D5800, P0D5900, P0D9900, P0D9A97)
LI46.35-P-064622
Dec 7, 2017
016000 STEERING:ELECTRIC POWER ASSIST SYSTEM
Noise from area of electric steering
LI83 30-P-066810
Aug 21, 2017
350000 EQUIPMENT
Switching noise from climate relay
LI07.04-P-059726
Jul 15, 2016
060000 ENGINE (PWS)
Engine diagnosis warning lamp (CEL) is active due to fault codes - P2237 & P2626.
LI07.61-P-063263
May 24, 2016
060000 ENGINE (PWS)
Smart 453 Engine diagnosis warning lamp activated - Fault code P261000
LI07.61-P-063263
May 24, 2016
073000 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
Smart 453 Engine diagnosis warning lamp activated - Fault code P261000
LI80.20-P-064069
May 10, 2016
162300 STRUCTURE:BODY:DOOR
Outside door handle does not return to end position
LI80.50-P-061700
Jun 22, 2015
110000 ELECTRICAL SYSTEM
ATA goes off
LI54.30-P-061127
Apr 2, 2015
091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
Instrument cluster - Fuel gauge does not indicate "Full"
LI82.85-P-061173
Apr 1, 2015
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
smart media system cannot be operated, touchscreen does not react, interference noise during voice control
LI82.85-P-061173
Apr 1, 2015
353000 EQUIPMENT:ELECTRICAL
smart media system cannot be operated, touchscreen does not react, interference noise during voice control
LI35.30-P-061135
Mar 26, 2015
106220 POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
Slight leakage at right side shaft
LI35.30-P-061135
Mar 26, 2015
106200 POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
Slight leakage at right side shaft
LI35.30-P-061135
Mar 26, 2015
105300 POWER TRAIN:DRIVELINE:DRIVESHAFT
Slight leakage at right side shaft
LI54.30-P-061127
Mar 23, 2015
091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
Instrument cluster - Fuel gauge does not indicate "Full"
LI82.85-P-053710
Oct 14, 2014
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Fault profiles and measures for Highline radio, SA code 527
SM-B-00.00/07
Sep 17, 2014
118000 ELECTRICAL SYSTEM:SOFTWARE
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LI29.10-P-051288
Jun 9, 2014
356000 EQUIPMENT ADAPTIVE/MOBILITY
Brake pedal/carpet seal does not fit properly
SM-B-54.10-09
May 6, 2014
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Preparation for Performing Maintenance Service or Status Check of High-Voltage Battery
SM-B-54.10/09
May 6, 2014
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SM-B-58.20/02
Apr 15, 2014
110000 ELECTRICAL SYSTEM
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LI82.85-P-058785
Mar 25, 2014
110000 ELECTRICAL SYSTEM
Highline can only be operated to a limited extent or not at all; the input points (contact points) are shifted horizontally relative to the display; calibration is not possible.
LI54.21-P-058620
Mar 20, 2014
110000 ELECTRICAL SYSTEM
PreConditioning of the vehicle via the Vehicle Homepage or the instrument cluster does not function or is restricted.
LI54.21-P-058620
Mar 7, 2014
110000 ELECTRICAL SYSTEM
PreConditioning of the vehicle via the Vehicle Homepage or the instrument cluster does not function or is restricted.
LI00.10-P-056437
Mar 3, 2014
110000 ELECTRICAL SYSTEM
Range does not meet customer's expectations. Customers usually differentiate as follows: 1. Total of distance driven + indicated range remaining with one HV battery charge too low 2. Actual range until the drive system shuts down too low
LI46.40-P-055798
Feb 18, 2014
010000 STEERING
Creaking, grating or grunting noise while steering audible in the steering gear area. The noise can be transferred through the steering gear into the interior. The noise occurs, in particular, at high temperatures, e.g. in the summer.
LI82.60-P-046127
Jan 10, 2014
353000 EQUIPMENT:ELECTRICAL
If the Radio 9 was switched off while driving, it can switch itself back on again the next time the engine is started.
SM-B-54.10/07A
Jun 4, 2013
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SM-B-54.10/07A
Jun 4, 2013
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SM-B-54.00/06
Mar 19, 2013
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
LI54.10-P-055824
Mar 5, 2013
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Charging complaints - Initial analysis
SM-B-98.10/02
Jan 29, 2013
162000 STRUCTURE:BODY
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SM-B-42.45/01
Jan 16, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SM-B-54
Apr 18, 2012
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
SMART: HIGH-VOLTAGE BATTERY SOFTWARE UPDATE. *JS
NHTSA Safety Investigations — SMART FORTWO
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
EA17003
Opened: Sep 1, 2017 — Closed: Aug 21, 2018
Engine Compartment Fire
On April 30, 2018, Mercedes-Benz USA, LLC, (Mercedes-Benz) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in a vehicle fire starting from the engine compartment in 42,781 model year (MY) 2008 and 2009 Smart Fortwo cabrio and coupe vehicles (451 platform).Ac... Read more
PE16016
Opened: Dec 16, 2016 — Closed: Nov 20, 2017
Engine Compartment Fire
On December 16, 2016, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE16-016 to investigate eight complaints alleging incidents of engine compartment fire while driving or shortly after engine shutdown in model year (MY) 2008 through 2009 Smart Fortwo vehicles.The complaint... Read more
SMART FORTWO — All Years Overview
Complete safety history for the SMART FORTWO across all model years (2008–2019).
6
Total Recalls
473
Total Complaints
2
Investigations
30
Reported Crashes
64
Reported Fires
1
Reported Deaths
SMART FORTWO — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.