2005 SMART FORTWO

0 recalls — 4 complaints — 42 TSBs

No recalls found for this vehicle.

Complaint Statistics

4 total complaints

Top Reported Components

Component	Complaints
AIR BAGS	1
UNKNOWN OR OTHER	1
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM	1
FUEL SYSTEM, GASOLINE	1

Incident date: Nov 2, 2015

TL* THE CONTACT OWNS A 2005 SMART FORTWO. THE CONTACT STATED THAT THE EXHAUST SYSTEM FAILED AND THE FUEL TANK FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILU... Read more

Incident date: Nov 2, 2015

Incident date: Jun 8, 2016

I CAN GET NO INFORMATION ABOUT RECALLS FOR THIS CAR, BUT ESPECIALLY WHETHER OR NOT THE AIRBAGS IN THIS CAR ARE PART OF THE TAKATA AIRBAG RECALL. MERCEDES USA CAN'T HELP. MERCEDES GERMANY WON'T HELP. THE COMPANY THAT PURCHASED THESE CARS, BROUGHT THEM TO THE US, AND MODIFIED THEM TO MEET US STANDARDS... Read more

Incident date: Jun 8, 2016

Technical Service Bulletins — 2005 SMART FORTWO

42 manufacturer communications from 30 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	13
350000 EQUIPMENT	6
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.	4
353000 EQUIPMENT:ELECTRICAL	4
060000 ENGINE (PWS)	3
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY	3
091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM	2
010000 STEERING	1

350000 EQUIPMENT

Smart audio system - Radio inoperative - New software available

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Smart audio system - Radio inoperative - New software available

350000 EQUIPMENT

Media system, poor sound quality via AUX IN

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Media system, poor sound quality via AUX IN

110000 ELECTRICAL SYSTEM

Vehicle Range ? Voltage difference of cells too great

110000 ELECTRICAL SYSTEM

Vehicle does not start

110000 ELECTRICAL SYSTEM

Vehicle does not start

110000 ELECTRICAL SYSTEM

Vehicle does not start

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Vehicle does not start

110000 ELECTRICAL SYSTEM

Vehicle does not start

350000 EQUIPMENT

smart media system: Telephone connection is made, communication is not possible

353000 EQUIPMENT:ELECTRICAL

smart media system: Telephone connection is made, communication is not possible

116300 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE

ATA operates without obvious cause

110000 ELECTRICAL SYSTEM

ATA operates without obvious cause

110000 ELECTRICAL SYSTEM

Light switch/combination switch, fault code stored

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Condenser leaking

350000 EQUIPMENT

ATA triggers without obvious cause

110000 ELECTRICAL SYSTEM

Charging socket/charging cable: Charging cable lock jams (P12E900, P13E800)

353000 EQUIPMENT:ELECTRICAL

Charging socket/charging cable: Charging cable lock jams (P12E900, P13E800)

350000 EQUIPMENT

Charging socket/charging cable: Charging cable lock jams (P12E900, P13E800)

060000 ENGINE (PWS)

Vehicle cannot be started (FC: P0A0A00, P0A0E00, P0D9F00, P1D0BFD, C11C187, P0D5800, P0D5900, P0D9900, P0D9A97)

016000 STEERING:ELECTRIC POWER ASSIST SYSTEM

Noise from area of electric steering

350000 EQUIPMENT

Switching noise from climate relay

060000 ENGINE (PWS)

Engine diagnosis warning lamp (CEL) is active due to fault codes - P2237 & P2626.

060000 ENGINE (PWS)

Smart 453 Engine diagnosis warning lamp activated - Fault code P261000

073000 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

Smart 453 Engine diagnosis warning lamp activated - Fault code P261000

162300 STRUCTURE:BODY:DOOR

Outside door handle does not return to end position

110000 ELECTRICAL SYSTEM

ATA goes off

091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM

Instrument cluster - Fuel gauge does not indicate "Full"

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

smart media system cannot be operated, touchscreen does not react, interference noise during voice control

353000 EQUIPMENT:ELECTRICAL

smart media system cannot be operated, touchscreen does not react, interference noise during voice control

091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM

Instrument cluster - Fuel gauge does not indicate "Full"

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Fault profiles and measures for Highline radio, SA code 527

356000 EQUIPMENT ADAPTIVE/MOBILITY

Brake pedal/carpet seal does not fit properly

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Preparation for Performing Maintenance Service or Status Check of High-Voltage Battery

110000 ELECTRICAL SYSTEM

Highline can only be operated to a limited extent or not at all; the input points (contact points) are shifted horizontally relative to the display; calibration is not possible.

110000 ELECTRICAL SYSTEM

PreConditioning of the vehicle via the Vehicle Homepage or the instrument cluster does not function or is restricted.

110000 ELECTRICAL SYSTEM

PreConditioning of the vehicle via the Vehicle Homepage or the instrument cluster does not function or is restricted.

110000 ELECTRICAL SYSTEM

Range does not meet customer's expectations. Customers usually differentiate as follows: 1. Total of distance driven + indicated range remaining with one HV battery charge too low 2. Actual range until the drive system shuts down too low

010000 STEERING

Creaking, grating or grunting noise while steering audible in the steering gear area. The noise can be transferred through the steering gear into the interior. The noise occurs, in particular, at high temperatures, e.g. in the summer.

353000 EQUIPMENT:ELECTRICAL

If the Radio 9 was switched off while driving, it can switch itself back on again the next time the engine is started.

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Charging complaints - Initial analysis

NHTSA Safety Investigations — SMART FORTWO

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EA — Closed — Model Year: 2008

Engine Compartment Fire

On April 30, 2018, Mercedes-Benz USA, LLC, (Mercedes-Benz) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in a vehicle fire starting from the engine compartment in 42,781 model year (MY) 2008 and 2009 Smart Fortwo cabrio and coupe vehicles (451 platform).Ac... Read more

PE — Closed — Model Year: 2008

Engine Compartment Fire

On December 16, 2016, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE16-016 to investigate eight complaints alleging incidents of engine compartment fire while driving or shortly after engine shutdown in model year (MY) 2008 through 2009 Smart Fortwo vehicles.The complaint... s appeared to indicate an increasing trend, with all eight fires occurring since January 2015.As part of PE16-016, ODI analyzed information related to incidents reported to the Office by consumers, analyzed field data and technical information submitted by Mercedes-Benz USA (Mercedes) in response to the PE16-016 information request letter, and analyzed non-crash vehicle fire claim data provided by the Highway Loss Data Institute (HLDI).To date, ODI's analysis of incidents reported by consumers and provided by Mercedes has identified 27 incidents of open flame fires originating in the engine compartments of the subject vehicles, 14 of which were reported to ODI by Vehicle Owner Questionnaires (VOQs) and 18 involving complaints or field reports to Mercedes (5 of the incidents were reported to both ODI and Mercedes).One incident reported to Mercedes includes an allegation of an injury from smoke inhalation.Nineteen (19) of the incidents occurred since January 2015.Mercedes has only investigated 2 of the 27 fire incidents, and the company was unable to identify a vehicle-based cause for either incident.To further assess incident rates and trends, ODI requested fire claim data for the subject vehicles and eight peer vehicles from the Highway Loss Data Institute (HLDI).HLDI collects insurance claim data from companies representing over 80 percent of the market for private passenger vehicle insurance in the United States.ODI?s analysis of the HLDI data, which covered the period from 2010 through late-2016, found that the MY 2008 Fortwo vehicles had a significantly higher claim frequency than its peers and, similar to ODI?s complaint trend, experienced a sharp increase in claims in 2015.This investigation has been upgraded to an Engineering Analysis (EA17-003) to continue to investigate the high frequency and increasing trend of non-crash engine compartment fire incidents in the subject vehicles.The VOQs associated with the opening of this investigation were:10676359, 10780222, 10790017, 10820891, 10872656, 10944676, 10916505, 10924311, 10924637, 10939504, 10945296, 10993895, 11011100, 11011565.Read more

SMART FORTWO — All Years Overview

Complete safety history for the SMART FORTWO across all model years (2008–2019).

6 Total Recalls

473 Total Complaints

2 Investigations

30 Reported Crashes

64 Reported Fires

1 Reported Deaths

SMART FORTWO — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2019	1	1	View
2018	0	1	View
2017	1	13	View
2016	1	39	View
2015	0	10	View
2014	0	14	View
2013	0	35	View
2012	0	11	View
2011	0	23	View
2010	0	8	View
2009	1	139	View
2008	2	175	View
2005 (current)	0	4

Other SMART Models

Model	Recalls	Complaints
FORTWO COUPE	3	26	View
FORTWO CONVERTIBLE	2	0	View
FORTWO CABRIOLET	1	2	View
FORTWO CONVERTIBLE ELECTR	1	2	View
FORTWO COUPE ELECTRIC	1	7	View
FORTWO 451	0	0	View
FORTWO CABRIO	0	36	View
SMART	0	0	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2005 SMART FORTWO

Complaint Statistics

Top Reported Components

Technical Service Bulletins — 2005 SMART FORTWO

Most Affected Components

NHTSA Safety Investigations — SMART FORTWO

SMART FORTWO — All Years Overview

SMART FORTWO — Year by Year

Other SMART Models