2014 SMART FORTWO
0 recalls — 14 complaints — 49 TSBs
No recalls found for this vehicle.
Complaint Statistics
14 total complaints
1 fires
Top Reported Components
| Component | Complaints |
|---|---|
| ENGINE | 4 |
| SEAT BELTS | 3 |
| WHEELS | 1 |
| ELECTRICAL SYSTEM | 1 |
| POWER TRAIN | 1 |
| SUSPENSION | 1 |
| SERVICE BRAKES | 1 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
FUEL/PROPULSION SYSTEM
Aug 26, 2023
Incident date: Aug 26, 2023
Engine stalls after filling tank. I’m not over filling it I stop at the first click and don’t put in a drop more. My engine will still stall and most times my car will completely shut off when I come to a stop.
FORWARD COLLISION AVOIDANCE: WARNINGS
Jan 16, 2023
Incident date: Jan 16, 2023
This is a hybrid braking issue where an extreme loud 'clunk' noise which can be felt coming from under the car at low speed less than 10 miles an hour when braking the car. In addition, the brakes seem to not engage properly at stop and go traffic forcing driver to stomp on the brakes to make the ca... Read more
SERVICE BRAKES
Dec 13, 2022
Incident date: Oct 26, 2022
The brake booster malfunctioned while I was driving
SEAT BELTS
Jun 17, 2022
Incident date: Jun 13, 2022
Driver’s seatbelt broke at the tensioner as if the cable had been cut with wire cutters. My vehicle has not been involved in a wreck. Under normal driving conditions. Safety issue is if it broke this easily what would’ve happened if I had been involved in an accident? Of course I took the vehi... Read more
ENGINE
Mar 26, 2021
Incident date: Jan 1, 2021
TL* THE CONTACT OWNS A 2014 SMART FORTWO. THE CONTACT WAS DRIVING AT 60 MPH, WHEN THE VEHICLE LOST POWER AND THE CONTACT NOTICED WHITE SMOKE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THE TOW TRUCK DRIVER INFORMED THE CONTACT THAT THE RADIATOR HAD BURST... Read more
Fire
ENGINE
Dec 11, 2019
Incident date: Apr 1, 2019
TL* THE CONTACT OWNS A 2014 SMART FORTWO. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT NOTICED AN OIL LEAK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO EURO MOTORCARS GERMANTOWN (LOCATED AT 19750 GERMANTOWN RD, GERMANTOWN, MD 20874, (301) 601-5500) WHERE IT WAS DIAGNOSED ... Read more
POWER TRAIN
Jul 23, 2019
Incident date: Jul 18, 2019
LOUD CLANKING NOISE WHILE DRIVING. WAS DIAGNOSED AS FAULTY CONDENSER FAN AND LOSE BOLTS/SCREWS WHICH HOLD IT IN PLACE. MERCEDES-BENZ DEALERSHIP WHERE IT WAS PURCHASED SAID WILL COST $1,700-$1,800 TO FIX! INTERNET RESEARCH REVEALED TO ME THIS IS A COMMON DEFECT/PROBLEM. I PAID ALMOST $7,000 FOR MY SM... Read more
SUSPENSION
Jul 23, 2019
Incident date: Jul 18, 2019
LOUD CLANKING NOISE WHILE DRIVING. WAS DIAGNOSED AS FAULTY CONDENSER FAN AND LOSE BOLTS/SCREWS WHICH HOLD IT IN PLACE. MERCEDES-BENZ DEALERSHIP WHERE IT WAS PURCHASED SAID WILL COST $1,700-$1,800 TO FIX! INTERNET RESEARCH REVEALED TO ME THIS IS A COMMON DEFECT/PROBLEM. I PAID ALMOST $7,000 FOR MY SM... Read more
ELECTRICAL SYSTEM
Jul 7, 2016
Incident date: Dec 22, 2015
TL* THE CONTACT OWNS A 2014 SMART FORTWO. WHILE DRIVING 20 MPH, THE ELECTRICAL SYSTEM FAILED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT FIND A FAILURE. THE VEHICL... Read more
SEAT BELTS
Jun 6, 2015
Incident date: May 28, 2015
THE SHOULDER PORTION OF MY SEAT BELT RIDES ON MY NECK. WHAT IS THE REMEDY FOR THIS SAFETY PROBLEM? REF COMPLAINT #10722112 28MAY15.
SEAT BELTS
May 29, 2015
Incident date: May 28, 2015
MY SEAT BELT SHOULDER STRAP RIDES ON MY NECK.
ENGINE
Jan 30, 2015
Incident date: May 20, 2014
TL*THE CONTACT OWNS A 2014 SMART FORTWO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE KEY WOULD MOVE FROM THE RUN POSITION CAUSING THE VEHICLE TO STALL. THE CONTACT ALSO STATED THAT THE BRAKE AND THE ACCELERATOR PEDALS WERE EXTREMELY CLOSE TO ONE ANOTHER. THE CONTACT STATED MENTIONED... Read more
WHEELS
Aug 25, 2014
Incident date: Aug 19, 2014
LOCAL STREET. RAN OVER A ~4 INCH BOLT IN ROADWAY. PUNCTURED TIRE, BUT THEN THE BOLT KNOCKED 4 HOLES IN THE WHEEL (RIM). I DO NOT CONSIDER A BOLT IN THE ROADWAY TO BE AN UNUSUAL HAZARD. I DO NOT BELIEVE THAT THE WHEEL - TIRE COMBINATION IS SUITABLE FOR USE ON PUBLIC ROADS. I BELIEVE THAT THE WHEEL - ... Read more
ENGINE
May 15, 2014
Incident date: Feb 16, 2014
WHILE DRIVING AT A STEADY SPEED OF 40MPH, THE VEHICLE SUDDENLY LOST POWER. YOU COULD HEAR THAT THE CYLINDERS AND PISTONS STOPPED WORKING. THE VEHICLE HAD 2 GALLONS OF GAS. WE PUT IN 2 MORE GALLONS AT THE ADJACENT GAS STATION AND LIMPED HOME AT 30MPH. THE DEALERSHIP PICKED UP THE VEHICLE AT OUR H... Read more
Technical Service Bulletins — 2014 SMART FORTWO
49 manufacturer communications from 35 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 14 |
| 350000 EQUIPMENT | 6 |
| 353000 EQUIPMENT:ELECTRICAL | 5 |
| 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. | 4 |
| 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 3 |
| 060000 ENGINE (PWS) | 3 |
| 091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM | 2 |
| 016000 STEERING:ELECTRIC POWER ASSIST SYSTEM | 1 |
LI54.65-P-069999
Dec 19, 2019
110000 ELECTRICAL SYSTEM
smart media system, reversing camera inoperative after software update and subsequent SCN coding
LI8260P063836
Jan 16, 2019
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Smart audio system - Radio inoperative - New software available
LI8260P063836
Jan 16, 2019
350000 EQUIPMENT
Smart audio system - Radio inoperative - New software available
LI8260P069270
Jan 10, 2019
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Media system, poor sound quality via AUX IN
LI8260P069270
Jan 10, 2019
350000 EQUIPMENT
Media system, poor sound quality via AUX IN
LI5410P069138
Dec 6, 2018
110000 ELECTRICAL SYSTEM
Vehicle Range ? Voltage difference of cells too great
LI54 10-P-068383
Aug 9, 2018
110000 ELECTRICAL SYSTEM
Vehicle does not start
LI54 00-P-067822
Aug 6, 2018
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Vehicle does not start
LI54 10-P-068383
Aug 6, 2018
110000 ELECTRICAL SYSTEM
Vehicle does not start
LI54 10-P-068625
Aug 6, 2018
110000 ELECTRICAL SYSTEM
Vehicle does not start
LI54 00-P-067822
Aug 6, 2018
110000 ELECTRICAL SYSTEM
Vehicle does not start
LI82 70-P-067315
Jul 23, 2018
353000 EQUIPMENT:ELECTRICAL
smart media system: Telephone connection is made, communication is not possible
LI82 70-P-067315
Jul 23, 2018
350000 EQUIPMENT
smart media system: Telephone connection is made, communication is not possible
LI54.25-P-068219
Jun 11, 2018
110000 ELECTRICAL SYSTEM
Light switch/combination switch, fault code stored
LI83.30-P-068109
May 14, 2018
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Condenser leaking
LI80.50-P-068067
May 7, 2018
350000 EQUIPMENT
ATA triggers without obvious cause
LI54 10-P-067824
Mar 7, 2018
110000 ELECTRICAL SYSTEM
Charging socket/charging cable: Charging cable lock jams (P12E900, P13E800)
LI54 10-P-067824
Mar 7, 2018
353000 EQUIPMENT:ELECTRICAL
Charging socket/charging cable: Charging cable lock jams (P12E900, P13E800)
LI54 10-P-067824
Mar 7, 2018
350000 EQUIPMENT
Charging socket/charging cable: Charging cable lock jams (P12E900, P13E800)
LI54 10-P-067823
Mar 7, 2018
060000 ENGINE (PWS)
Vehicle cannot be started (FC: P0A0A00, P0A0E00, P0D9F00, P1D0BFD, C11C187, P0D5800, P0D5900, P0D9900, P0D9A97)
LI46.35-P-064622
Dec 7, 2017
016000 STEERING:ELECTRIC POWER ASSIST SYSTEM
Noise from area of electric steering
LI83 30-P-066810
Aug 21, 2017
350000 EQUIPMENT
Switching noise from climate relay
LI07.04-P-059726
Jul 15, 2016
060000 ENGINE (PWS)
Engine diagnosis warning lamp (CEL) is active due to fault codes - P2237 & P2626.
LI35.10-P-064468
Jul 9, 2016
020000 SUSPENSION
Installation position of suspension springs at rear axle
LI35.10-P-064468
Jul 9, 2016
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
Installation position of suspension springs at rear axle
LI82.85-P-062404
Jun 10, 2016
110000 ELECTRICAL SYSTEM
smart media system displays Renault R-Link pop-up
LI07.61-P-063263
May 24, 2016
060000 ENGINE (PWS)
Smart 453 Engine diagnosis warning lamp activated - Fault code P261000
LI07.61-P-063263
May 24, 2016
073000 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
Smart 453 Engine diagnosis warning lamp activated - Fault code P261000
LI80.20-P-064069
May 10, 2016
162300 STRUCTURE:BODY:DOOR
Outside door handle does not return to end position
LI82.60-P-061733
Jun 25, 2015
353000 EQUIPMENT:ELECTRICAL
smart audio system - time is not shown
LI80.50-P-061700
Jun 22, 2015
110000 ELECTRICAL SYSTEM
ATA goes off
LI26.40-P-061280
Apr 14, 2015
060000 ENGINE AND ENGINE COOLING
Slight oil leakage at single stage transmission
LI54.30-P-061127
Apr 2, 2015
091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
Instrument cluster - Fuel gauge does not indicate "Full"
LI82.85-P-061173
Apr 1, 2015
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
smart media system cannot be operated, touchscreen does not react, interference noise during voice control
LI82.85-P-061173
Apr 1, 2015
353000 EQUIPMENT:ELECTRICAL
smart media system cannot be operated, touchscreen does not react, interference noise during voice control
LI35.30-P-061135
Mar 26, 2015
106220 POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
Slight leakage at right side shaft
LI35.30-P-061135
Mar 26, 2015
106200 POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
Slight leakage at right side shaft
LI35.30-P-061135
Mar 26, 2015
105300 POWER TRAIN:DRIVELINE:DRIVESHAFT
Slight leakage at right side shaft
LI54.30-P-061127
Mar 23, 2015
091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
Instrument cluster - Fuel gauge does not indicate "Full"
LI82.85-P-053710
Oct 14, 2014
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Fault profiles and measures for Highline radio, SA code 527
LI29.10-P-051288
Jun 9, 2014
356000 EQUIPMENT ADAPTIVE/MOBILITY
Brake pedal/carpet seal does not fit properly
SM-B-54.10-09
May 6, 2014
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Preparation for Performing Maintenance Service or Status Check of High-Voltage Battery
LI82.85-P-058785
Mar 25, 2014
110000 ELECTRICAL SYSTEM
Highline can only be operated to a limited extent or not at all; the input points (contact points) are shifted horizontally relative to the display; calibration is not possible.
LI54.21-P-058620
Mar 20, 2014
110000 ELECTRICAL SYSTEM
PreConditioning of the vehicle via the Vehicle Homepage or the instrument cluster does not function or is restricted.
LI54.21-P-058620
Mar 7, 2014
110000 ELECTRICAL SYSTEM
PreConditioning of the vehicle via the Vehicle Homepage or the instrument cluster does not function or is restricted.
LI00.10-P-056437
Mar 3, 2014
110000 ELECTRICAL SYSTEM
Range does not meet customer's expectations. Customers usually differentiate as follows: 1. Total of distance driven + indicated range remaining with one HV battery charge too low 2. Actual range until the drive system shuts down too low
LI46.40-P-055798
Feb 18, 2014
010000 STEERING
Creaking, grating or grunting noise while steering audible in the steering gear area. The noise can be transferred through the steering gear into the interior. The noise occurs, in particular, at high temperatures, e.g. in the summer.
LI82.60-P-046127
Jan 10, 2014
353000 EQUIPMENT:ELECTRICAL
If the Radio 9 was switched off while driving, it can switch itself back on again the next time the engine is started.
LI54.10-P-055824
Mar 5, 2013
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Charging complaints - Initial analysis
NHTSA Safety Investigations — SMART FORTWO
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
EA17003
Opened: Sep 1, 2017 — Closed: Aug 21, 2018
Engine Compartment Fire
On April 30, 2018, Mercedes-Benz USA, LLC, (Mercedes-Benz) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in a vehicle fire starting from the engine compartment in 42,781 model year (MY) 2008 and 2009 Smart Fortwo cabrio and coupe vehicles (451 platform).Ac... Read more
PE16016
Opened: Dec 16, 2016 — Closed: Nov 20, 2017
Engine Compartment Fire
On December 16, 2016, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE16-016 to investigate eight complaints alleging incidents of engine compartment fire while driving or shortly after engine shutdown in model year (MY) 2008 through 2009 Smart Fortwo vehicles.The complaint... Read more
SMART FORTWO — All Years Overview
Complete safety history for the SMART FORTWO across all model years (2008–2019).
6
Total Recalls
473
Total Complaints
2
Investigations
30
Reported Crashes
64
Reported Fires
1
Reported Deaths
SMART FORTWO — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.