2016 SMART FORTWO
1 recalls — 39 complaints — 53 TSBs
17V448000 Jul 16, 2017
PARKING BRAKE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 smart fortwo vehicles. In these vehicles, the lock nut that secures the parking brake cable to the parking brake lever may loosen over time, resulting in increased parking brake lever travel before the parking brake engages.
Consequence
As the parking brake lever travel increases, the holding force may decrease to a point where the vehicle is no longer safely secured in all parking situations, allowing the vehicle to unexpectedly move when parked on a slope, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the parking brake cable lock nut, free of charge. The recall began September 20, 2017. Owners may contact smart customer service at 1-877-496-3691.
Complaint Statistics
39 total complaints
12 crashes 4 fires 9 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| FUEL/PROPULSION SYSTEM | 6 |
| ELECTRICAL SYSTEM | 6 |
| UNKNOWN OR OTHER | 5 |
| SERVICE BRAKES | 4 |
| ENGINE | 4 |
| STEERING | 3 |
| STRUCTURE:BODY | 2 |
| POWER TRAIN | 1 |
| ENGINE AND ENGINE COOLING:EXHAUST SYSTEM | 1 |
| VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM | 1 |
ELECTRICAL SYSTEM
Mar 9, 2026
Incident date: Jun 21, 2021
On September 17. 2025 I was at a red light on Normandie Avenue and Exposition Blvd the light turned green and as I was entering the intersection going southbound my doors on the vehicle started locking and un locking, my dashboard went black and the car shut off, The Braking system malfunction, the ... Read more
Crash
1 injured
UNKNOWN OR OTHER
Jul 4, 2024
Incident date: Jan 20, 2017
Belt tensioner seized causing serpentine belt to slip and fail and loss of steering.
STEERING
Jul 4, 2024
Incident date: Jan 20, 2017
Belt tensioner seized causing serpentine belt to slip and fail and loss of steering.
ELECTRICAL SYSTEM
Jul 4, 2024
Incident date: Jan 20, 2017
Car shuts down while driving. This happens usually after quick stops or sudden starts like at a red light or when a car suddenly stops on front of me. I have had this issue happen to me several times. I have tried contacting Mercedes-Benz and the dealership where I bought tge car but they do nothin... Read more
4 injured
SERVICE BRAKES, HYDRAULIC
Apr 29, 2024
Incident date: Jan 18, 2024
The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while driving at an undisclosed speed, the brakes became inoperable. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do t... Read more
UNKNOWN OR OTHER
Apr 14, 2023
Incident date: Apr 13, 2023
The child safety lock on the passenger side will not disengage. Our child is old enough now to operate the door safely but she cannot open the door from the inside. I feel that this is a great safety concern and the dealer should take care of the cost. When we asked if it could be fixed the deale... Read more
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
Apr 14, 2023
Incident date: Apr 13, 2023
The contact owns a 2014 Toyota Highlander. The contact stated that the tailgate failed to open and close properly or as needed. The vehicle was taken to an independent mechanic, who referred the contact to file a complaint with the NHTSA Hotline. The manufacturer was made aware of the failure. The f... Read more
ELECTRICAL SYSTEM
Mar 20, 2022
Incident date: Dec 15, 2016
Since I purchased the car from Hampton Auto Mall 757 865 8000 there has been an issue with the steering, brakes, gas system, fuel gauge etc.. The dealership or Mercedes refuses to fix the problem since I purchased it in 2016. I have almost died due to steering problems and gas tank. Please get a mec... Read more
Crash
1 injured
STEERING
Mar 20, 2022
Incident date: Dec 21, 2016
Since purchasing the car the power steering has been bad. The dealership where I purchased the car and Mercedes refused to fix the issue. There is electrical issues and the gas tank gauge and gas tank have been replaced 3 times. Please do not purchase a Smart Car thecmakers do not stand behind their... Read more
Crash
SUSPENSION
Mar 20, 2022
Incident date: Dec 21, 2016
Since purchasing the car the power steering has been bad. The dealership where I purchased the car and Mercedes refused to fix the issue. There is electrical issues and the gas tank gauge and gas tank have been replaced 3 times. Please do not purchase a Smart Car thecmakers do not stand behind their... Read more
Crash
FUEL/PROPULSION SYSTEM
Mar 20, 2022
Incident date: Dec 21, 2016
Since purchasing the car the power steering has been bad. The dealership where I purchased the car and Mercedes refused to fix the issue. There is electrical issues and the gas tank gauge and gas tank have been replaced 3 times. Please do not purchase a Smart Car thecmakers do not stand behind their... Read more
Crash
ENGINE
Mar 20, 2022
Incident date: Dec 15, 2016
Since I purchased the car from Hampton Auto Mall 757 865 8000 there has been an issue with the steering, brakes, gas system, fuel gauge etc.. The dealership or Mercedes refuses to fix the problem since I purchased it in 2016. I have almost died due to steering problems and gas tank. Please get a mec... Read more
Crash
1 injured
STEERING
Mar 20, 2022
Incident date: Dec 15, 2016
Since I purchased the car from Hampton Auto Mall 757 865 8000 there has been an issue with the steering, brakes, gas system, fuel gauge etc.. The dealership or Mercedes refuses to fix the problem since I purchased it in 2016. I have almost died due to steering problems and gas tank. Please get a mec... Read more
Crash
1 injured
UNKNOWN OR OTHER
Jan 25, 2022
Incident date: Jan 2, 2022
Three weeks after got the car from carmax check engine light went on and the after a smell of burning oil every time after driving somewhere. Cruise control failure about a month and half after getting the car, spring shocks in bad condition. Front windshield replaced looks like by the writing on th... Read more
SERVICE BRAKES
Jan 25, 2022
Incident date: Jan 2, 2022
Three weeks after got the car from carmax check engine light went on and the after a smell of burning oil every time after driving somewhere. Cruise control failure about a month and half after getting the car, spring shocks in bad condition. Front windshield replaced looks like by the writing on th... Read more
VISIBILITY/WIPER
Jan 25, 2022
Incident date: Jan 2, 2022
Three weeks after got the car from carmax check engine light went on and the after a smell of burning oil every time after driving somewhere. Cruise control failure about a month and half after getting the car, spring shocks in bad condition. Front windshield replaced looks like by the writing on th... Read more
STRUCTURE:BODY
Sep 10, 2021
Incident date: Sep 6, 2021
The roof detached on the highway. It was just replaced by Mercedes Benz in Manhattan and a couple of weeks later when it went on a highway, the roof flew up and I had to hold on to it for dear life while I was searching for a shoulder since they don’t have them everywhere on the East Coast. I didn... Read more
Crash
SERVICE BRAKES
Dec 11, 2020
Incident date: Nov 13, 2020
TL* THE CONTACT OWNED A 2016 SMART FORTWO. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH AND UNCERTAIN IF WHETHER HE DEPRESSED THE ACCELERATOR PEDAL OR THE BRAKE PEDAL; THE VEHICLE ACCELERATED OFF THE ROAD AND HIT A TREE. THE AIR BAGS DEPLOYED UPON IMPACT. THE CONTACT SUSTAINED MINOR BRUISING AT A... Read more
Crash
1 injured
FUEL/PROPULSION SYSTEM
Sep 9, 2020
Incident date: Sep 2, 2020
THE BRAKES ARE SLIPPING BAD. THEY HAVE BEEN SLIPPING SINCE I BOUGHT THE VEHICLE IN 2016. THE GAS TANK IS LEAKING AND HAS LEAKED INTO THE CAB OF THE CAR. THE GAS TANK HAS BEEN REPLACED 3 TIMES.
Crash
Fire
WHEELS
Sep 9, 2020
Incident date: Sep 2, 2020
THE BRAKES ARE SLIPPING BAD. THEY HAVE BEEN SLIPPING SINCE I BOUGHT THE VEHICLE IN 2016. THE GAS TANK IS LEAKING AND HAS LEAKED INTO THE CAB OF THE CAR. THE GAS TANK HAS BEEN REPLACED 3 TIMES.
Crash
Fire
SERVICE BRAKES
Sep 9, 2020
Incident date: Sep 2, 2020
THE BRAKES ARE SLIPPING BAD. THEY HAVE BEEN SLIPPING SINCE I BOUGHT THE VEHICLE IN 2016. THE GAS TANK IS LEAKING AND HAS LEAKED INTO THE CAB OF THE CAR. THE GAS TANK HAS BEEN REPLACED 3 TIMES.
Crash
Fire
ELECTRICAL SYSTEM
Jan 16, 2020
Incident date: Dec 9, 2019
TL* THE CONTACT OWNS A 2016 SMART FORTWO. THE CONTACT STATED THAT AFTER DRIVING THE VEHICLE FOR SEVERAL MONTHS, THE VEHICLE WAS THEN PARKED FOR A MONTH. AFTER A MONTH, THE VEHICLE FAILED TO START. THE CONTACT HAD THE VEHICLE TOWED TO MERCEDES-BENZ OF SAN FRANCISCO 500 8TH ST, SAN FRANCISCO, CA 94103... Read more
STRUCTURE:BODY
Sep 18, 2019
Incident date: Sep 11, 2019
MY 2016 SMART CAR AT ONLY 51000 MILES HAD TRANSMISSION FAILURE WHILE DRIVING DOWN FREEWAY ALMOST RESULTING IN CRASH. MY CAR WENT FROM 65 MILES A HOUR, THEN WARNING LIGHT SAID TRANSMISSION FAILURE AND CAR WAS UNABLE TO EXCEL RATE OR BREAK, THE EMERGENCY BREAK WAS THE ONLY THING THAT SAVED ME. MERCEDE... Read more
UNKNOWN OR OTHER
Sep 18, 2019
Incident date: Sep 11, 2019
MY 2016 SMART CAR AT ONLY 51000 MILES HAD TRANSMISSION FAILURE WHILE DRIVING DOWN FREEWAY ALMOST RESULTING IN CRASH. MY CAR WENT FROM 65 MILES A HOUR, THEN WARNING LIGHT SAID TRANSMISSION FAILURE AND CAR WAS UNABLE TO EXCEL RATE OR BREAK, THE EMERGENCY BREAK WAS THE ONLY THING THAT SAVED ME. MERCEDE... Read more
ENGINE
Sep 18, 2019
Incident date: Sep 11, 2019
MY 2016 SMART CAR AT ONLY 51000 MILES HAD TRANSMISSION FAILURE WHILE DRIVING DOWN FREEWAY ALMOST RESULTING IN CRASH. MY CAR WENT FROM 65 MILES A HOUR, THEN WARNING LIGHT SAID TRANSMISSION FAILURE AND CAR WAS UNABLE TO EXCEL RATE OR BREAK, THE EMERGENCY BREAK WAS THE ONLY THING THAT SAVED ME. MERCEDE... Read more
ELECTRICAL SYSTEM
Sep 25, 2018
Incident date: Sep 9, 2018
2016 SMART CAR PASSION KEY STUCK IN SWITCH. STATIONARY IN PARK GEAR. POOR DESIGN OF SHIFTER, IF THAT EASILY DISABLED. SHOULD BE RECALLED AND REPLACED WITH IMPROVED DESIGN SHIFTER. IF THAT SENSITIVE WHY DO THEY PUT 2 CUP HOLDERS NEAR THE SHIFTER? SIMPLE RUBBER SEAL WOULD FIX IT! THE SERVICE MECHANIC ... Read more
ELECTRICAL SYSTEM
Sep 15, 2018
Incident date: Jan 1, 2017
TYSINGER REPLACED THE FUEL TANK ON 08/30/2018. THE CAR HAS HAD PROBLEMS WITH THE FUEL TANK SINCE I PURCHASED THE CAR. THE CAR HAS BEEN MAKING A LOUD BANG AND THEN THERE IS A STRONG SMELL OF SMOKE AFTERWARDS. THIS HAS HAPPENED AT LEAST 45 TIMES SINCE I PURCHASED THE CAR, I THOUGHT THE PROBLEM WOULD G... Read more
ENGINE
Sep 15, 2018
Incident date: Jan 1, 2017
TYSINGER REPLACED THE FUEL TANK ON 08/30/2018. THE CAR HAS HAD PROBLEMS WITH THE FUEL TANK SINCE I PURCHASED THE CAR. THE CAR HAS BEEN MAKING A LOUD BANG AND THEN THERE IS A STRONG SMELL OF SMOKE AFTERWARDS. THIS HAS HAPPENED AT LEAST 45 TIMES SINCE I PURCHASED THE CAR, I THOUGHT THE PROBLEM WOULD G... Read more
FUEL/PROPULSION SYSTEM
Sep 15, 2018
Incident date: Jan 1, 2017
TYSINGER REPLACED THE FUEL TANK ON 08/30/2018. THE CAR HAS HAD PROBLEMS WITH THE FUEL TANK SINCE I PURCHASED THE CAR. THE CAR HAS BEEN MAKING A LOUD BANG AND THEN THERE IS A STRONG SMELL OF SMOKE AFTERWARDS. THIS HAS HAPPENED AT LEAST 45 TIMES SINCE I PURCHASED THE CAR, I THOUGHT THE PROBLEM WOULD G... Read more
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Jun 7, 2018
Incident date: May 28, 2018
TL* THE CONTACT WAS LEASING A 2016 SMART FORTWO. WHILE DRIVING VARIOUS SPEEDS, THE AIR CONDITIONER FAILED TO FUNCTION AND HOT AIR BLEW FROM THE VENTS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE.... Read more
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Jun 7, 2018
Incident date: May 28, 2018
TL* THE CONTACT WAS LEASING A 2016 SMART FORTWO. WHILE DRIVING VARIOUS SPEEDS, THE AIR CONDITIONER FAILED TO FUNCTION AND HOT AIR BLEW FROM THE VENTS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE.... Read more
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Mar 28, 2017
Incident date: Feb 8, 2017
TL* THE CONTACT OWNS A 2016 SMART FORTWO. AFTER STOPPING THE VEHICLE, THE CONTACT NOTICED AN ABNORMAL ODOR AND OBSERVED SMOKE COMING FROM THE ENGINE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EXHAUST PIPES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED.... Read more
Fire
UNKNOWN OR OTHER
Dec 26, 2016
Incident date: Dec 23, 2016
GAS TANK 5 GALLONS NOT 8 AS LISTED IN THE BOOK. TANKS FILLS UP PREMIUM GAS FOR $10. GAS PUMP SAID IT PUT OUT 5 GALLONS ONLY INTO THE TANK. THAT FILLED UP THE WHOLE. NOW I'M NAIVE TO FILL UP SOON I REACH ANOTHER 100 MILES. THIS IS NOT GOING TO WORK. YOU SOLD ME THE WRONG VEHICLE. INSTEAD OF HELPING M... Read more
FUEL/PROPULSION SYSTEM
Oct 3, 2016
Incident date: Sep 7, 2016
THE FUEL GAUGE AND MPG INDICATORS ARE BOTH FAULTY. THE FUEL GAUGE DOES NOT SHOW THE CORRECT AMOUNT OF FUEL IN THE TANK, AND THE MPG DIGITAL INDICATOR IS HARDLY EVER TRUE. ESPECIALLY THAT THE CAR'S ACTUAL CITY MPG IS WAY OFF FROM THE WHAT IS SHOWN ON THE STICKER.
POWER TRAIN
Jul 19, 2016
Incident date: Jun 5, 2016
ON STEEP UPHILLS AND WHEN YOU HAVE COME TO A STOP BECAUSE OF A RED LIGHT OR A STOP SIGN, THE ENGINE SEEMS TO BE TOO WEAK TO PUSH THE TRANSMISSION FORWARD AND ACTUALLY THE CAR MY ROLL BACK AND BRAKES GO IN A LOCK MODE WHICH CREATES A BIG SAFETY ISSUE.
ENGINE
Jul 19, 2016
Incident date: Jun 5, 2016
ON STEEP UPHILLS AND WHEN YOU HAVE COME TO A STOP BECAUSE OF A RED LIGHT OR A STOP SIGN, THE ENGINE SEEMS TO BE TOO WEAK TO PUSH THE TRANSMISSION FORWARD AND ACTUALLY THE CAR MY ROLL BACK AND BRAKES GO IN A LOCK MODE WHICH CREATES A BIG SAFETY ISSUE.
SERVICE BRAKES
Jul 19, 2016
Incident date: Jun 5, 2016
ON STEEP UPHILLS AND WHEN YOU HAVE COME TO A STOP BECAUSE OF A RED LIGHT OR A STOP SIGN, THE ENGINE SEEMS TO BE TOO WEAK TO PUSH THE TRANSMISSION FORWARD AND ACTUALLY THE CAR MY ROLL BACK AND BRAKES GO IN A LOCK MODE WHICH CREATES A BIG SAFETY ISSUE.
FUEL/PROPULSION SYSTEM
Jul 5, 2016
Incident date: Feb 22, 2016
I NOTICED THAT MY GAS GAUGE WAS GIVING ME INCORRECT READINGS. THE GAS TANK ACCORDING TO THE OWNERS MANUAL HOLDS 8+ GALLONS OF GAS. WHEN I GET A LOW FUEL WARNING IF I "FILL UP" THE TANK IT ONLY TAKES BETWEEN 5 AND 6 GALLONS. THE GAS GAUGE SHOWS FULL AND THEN WITHIN HOURS ALL OF A SUDDEN IT READS THER... Read more
FUEL/PROPULSION SYSTEM
Feb 5, 2016
Incident date: Nov 24, 2015
MY NEW CAR AND MANY OTHERS HAVE GAS GAUGES THAT DO NOT WORK PROPERLY AT ALL! YOU DON'T KNOW HOW MUCH GAS IS IN YOUR TANK AT ALL. HTTP://WWW.SMARTCAROFAMERICA.COM/FORUMS/F208/2016-GAS-GAUGE-ISSUE-107826/
Technical Service Bulletins — 2016 SMART FORTWO
53 manufacturer communications from 37 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 17 |
| 350000 EQUIPMENT | 6 |
| 353000 EQUIPMENT:ELECTRICAL | 5 |
| 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 4 |
| 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. | 4 |
| 060000 ENGINE (PWS) | 3 |
| 091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM | 2 |
| 016000 STEERING:ELECTRIC POWER ASSIST SYSTEM | 1 |
NCU-2022110003
Dec 9, 2022
110000 ELECTRICAL SYSTEM
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has determined that on certain MY 2016-2017 smart (453 platform) vehicles, the transmission control unit software does not correspond to current specifications. During scan t
NCU-2022110003
Dec 9, 2022
100000 POWER TRAIN
Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has determined that on certain MY 2016-2017 smart (453 platform) vehicles, the transmission control unit software does not correspond to current specifications. During scan t
LI54.65-P-069999
Dec 19, 2019
110000 ELECTRICAL SYSTEM
smart media system, reversing camera inoperative after software update and subsequent SCN coding
LI8260P063836
Jan 16, 2019
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Smart audio system - Radio inoperative - New software available
LI8260P063836
Jan 16, 2019
350000 EQUIPMENT
Smart audio system - Radio inoperative - New software available
LI8260P069270
Jan 10, 2019
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Media system, poor sound quality via AUX IN
LI8260P069270
Jan 10, 2019
350000 EQUIPMENT
Media system, poor sound quality via AUX IN
LI5410P069138
Dec 6, 2018
110000 ELECTRICAL SYSTEM
Vehicle Range ? Voltage difference of cells too great
LI54 10-P-068383
Aug 9, 2018
110000 ELECTRICAL SYSTEM
Vehicle does not start
LI54 10-P-068625
Aug 6, 2018
110000 ELECTRICAL SYSTEM
Vehicle does not start
LI54 10-P-068383
Aug 6, 2018
110000 ELECTRICAL SYSTEM
Vehicle does not start
LI54 00-P-067822
Aug 6, 2018
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Vehicle does not start
LI54 00-P-067822
Aug 6, 2018
110000 ELECTRICAL SYSTEM
Vehicle does not start
LI82 70-P-067315
Jul 23, 2018
353000 EQUIPMENT:ELECTRICAL
smart media system: Telephone connection is made, communication is not possible
LI82 70-P-067315
Jul 23, 2018
350000 EQUIPMENT
smart media system: Telephone connection is made, communication is not possible
LI54.25-P-068219
Jun 11, 2018
110000 ELECTRICAL SYSTEM
Light switch/combination switch, fault code stored
LI83.30-P-068109
May 14, 2018
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Condenser leaking
LI80.50-P-068067
May 7, 2018
350000 EQUIPMENT
ATA triggers without obvious cause
LI54 10-P-067824
Mar 7, 2018
350000 EQUIPMENT
Charging socket/charging cable: Charging cable lock jams (P12E900, P13E800)
LI54 10-P-067824
Mar 7, 2018
353000 EQUIPMENT:ELECTRICAL
Charging socket/charging cable: Charging cable lock jams (P12E900, P13E800)
LI54 10-P-067824
Mar 7, 2018
110000 ELECTRICAL SYSTEM
Charging socket/charging cable: Charging cable lock jams (P12E900, P13E800)
LI54 10-P-067823
Mar 7, 2018
060000 ENGINE (PWS)
Vehicle cannot be started (FC: P0A0A00, P0A0E00, P0D9F00, P1D0BFD, C11C187, P0D5800, P0D5900, P0D9900, P0D9A97)
LI46.35-P-064622
Dec 7, 2017
016000 STEERING:ELECTRIC POWER ASSIST SYSTEM
Noise from area of electric steering
LI83 30-P-066810
Aug 21, 2017
350000 EQUIPMENT
Switching noise from climate relay
LI54 10-P-063739
Aug 9, 2017
110000 ELECTRICAL SYSTEM
Vehicle no longer starts; starter battery flat
LI07.04-P-059726
Jul 15, 2016
060000 ENGINE (PWS)
Engine diagnosis warning lamp (CEL) is active due to fault codes - P2237 & P2626.
LI35.10-P-064468
Jul 9, 2016
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
Installation position of suspension springs at rear axle
LI35.10-P-064468
Jul 9, 2016
020000 SUSPENSION
Installation position of suspension springs at rear axle
SM-SC-2016060002
Jul 1, 2016
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Update Battery Management System Control Module Software
SM-SC-2016060002
Jul 1, 2016
110000 ELECTRICAL SYSTEM
Update Battery Management System Control Module Software
LI82.85-P-062404
Jun 10, 2016
110000 ELECTRICAL SYSTEM
smart media system displays Renault R-Link pop-up
LI07.61-P-063263
May 24, 2016
060000 ENGINE (PWS)
Smart 453 Engine diagnosis warning lamp activated - Fault code P261000
LI07.61-P-063263
May 24, 2016
073000 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
Smart 453 Engine diagnosis warning lamp activated - Fault code P261000
LI80.20-P-064069
May 10, 2016
162300 STRUCTURE:BODY:DOOR
Outside door handle does not return to end position
LI82.60-P-061733
Jun 25, 2015
353000 EQUIPMENT:ELECTRICAL
smart audio system - time is not shown
LI80.50-P-061700
Jun 22, 2015
110000 ELECTRICAL SYSTEM
ATA goes off
LI54.30-P-061127
Apr 2, 2015
091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
Instrument cluster - Fuel gauge does not indicate "Full"
LI82.85-P-061173
Apr 1, 2015
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
smart media system cannot be operated, touchscreen does not react, interference noise during voice control
LI82.85-P-061173
Apr 1, 2015
353000 EQUIPMENT:ELECTRICAL
smart media system cannot be operated, touchscreen does not react, interference noise during voice control
LI35.30-P-061135
Mar 26, 2015
106220 POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
Slight leakage at right side shaft
LI35.30-P-061135
Mar 26, 2015
106200 POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
Slight leakage at right side shaft
LI35.30-P-061135
Mar 26, 2015
105300 POWER TRAIN:DRIVELINE:DRIVESHAFT
Slight leakage at right side shaft
LI54.30-P-061127
Mar 23, 2015
091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
Instrument cluster - Fuel gauge does not indicate "Full"
LI82.85-P-053710
Oct 14, 2014
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Fault profiles and measures for Highline radio, SA code 527
LI29.10-P-051288
Jun 9, 2014
356000 EQUIPMENT ADAPTIVE/MOBILITY
Brake pedal/carpet seal does not fit properly
SM-B-54.10-09
May 6, 2014
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Preparation for Performing Maintenance Service or Status Check of High-Voltage Battery
LI82.85-P-058785
Mar 25, 2014
110000 ELECTRICAL SYSTEM
Highline can only be operated to a limited extent or not at all; the input points (contact points) are shifted horizontally relative to the display; calibration is not possible.
LI54.21-P-058620
Mar 20, 2014
110000 ELECTRICAL SYSTEM
PreConditioning of the vehicle via the Vehicle Homepage or the instrument cluster does not function or is restricted.
LI54.21-P-058620
Mar 7, 2014
110000 ELECTRICAL SYSTEM
PreConditioning of the vehicle via the Vehicle Homepage or the instrument cluster does not function or is restricted.
LI00.10-P-056437
Mar 3, 2014
110000 ELECTRICAL SYSTEM
Range does not meet customer's expectations. Customers usually differentiate as follows: 1. Total of distance driven + indicated range remaining with one HV battery charge too low 2. Actual range until the drive system shuts down too low
LI46.40-P-055798
Feb 18, 2014
010000 STEERING
Creaking, grating or grunting noise while steering audible in the steering gear area. The noise can be transferred through the steering gear into the interior. The noise occurs, in particular, at high temperatures, e.g. in the summer.
LI82.60-P-046127
Jan 10, 2014
353000 EQUIPMENT:ELECTRICAL
If the Radio 9 was switched off while driving, it can switch itself back on again the next time the engine is started.
LI54.10-P-055824
Mar 5, 2013
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Charging complaints - Initial analysis
NHTSA Safety Investigations — SMART FORTWO
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
EA17003
Opened: Sep 1, 2017 — Closed: Aug 21, 2018
Engine Compartment Fire
On April 30, 2018, Mercedes-Benz USA, LLC, (Mercedes-Benz) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in a vehicle fire starting from the engine compartment in 42,781 model year (MY) 2008 and 2009 Smart Fortwo cabrio and coupe vehicles (451 platform).Ac... Read more
PE16016
Opened: Dec 16, 2016 — Closed: Nov 20, 2017
Engine Compartment Fire
On December 16, 2016, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE16-016 to investigate eight complaints alleging incidents of engine compartment fire while driving or shortly after engine shutdown in model year (MY) 2008 through 2009 Smart Fortwo vehicles.The complaint... Read more
SMART FORTWO — All Years Overview
Complete safety history for the SMART FORTWO across all model years (2008–2019).
6
Total Recalls
473
Total Complaints
2
Investigations
30
Reported Crashes
64
Reported Fires
1
Reported Deaths
SMART FORTWO — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.