2008 SMART FORTWO
2 recalls — 175 complaints — 46 TSBs
18V273000 Apr 27, 2018
ENGINE AND ENGINE COOLING:ENGINE
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2008-2009 smart fortwo cabrio and fortwo coupe vehicles. The rear insulation mat in the engine compartment may deform, deteriorate, and loosen over time, allowing the mat to contact hot exhaust system components.
Consequence
If the mat contacts hot exhaust system components, it can increase the risk of a fire.
Remedy
MBUSA will notify owners, and dealers will replace the rear insulation mat with an improved one, free of charge. The recall began in July 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018060010.
08V390000 Aug 7, 2008
STRUCTURE:FRAME AND MEMBERS
Defect Description
SMART USA IS RECALLING 43 MY 2008 FORTWO 451 VEHICLES. A SINGLE BATCH OF PAINT SENT TO THE COMPANY DID NOT MEET SPECIFICATIONS. A RE-WORK WAS DONE IN THE PLANT USING DIFFERENT FORMULATIONS OF PAINTING MATERIALS. AFTER THE RE-WORK WAS COMPLETED, IT WAS DETERMINED THAT THE COMBINATION OF MATERI... Read more
Consequence
SUCH DE LAMINATING CAN TAKE PLACE IN THE AREA OF THE BODY WHERE THE WINDSHIELD AND ROOF HAVE BEEN AFFIXED WITH ADHESIVE, WHICH COULD AFFECT THE ADHESION OF THOSE COMPONENTS TO THE VEHICLE BODY, INCREASING THE RISK OF SEPARATION. THIS COULD CAUSE A CRASH IF THE ROOF OR WINDSHIELD SEPARATED FROM THE ... Read more
Remedy
DEALERS WILL REPAINT THE AFFECTED AREAS TO MEET SPECIFICATIONS. THE RECALL BEGAN ON AUGUST 18, 2008. OWNERS MAY CONTACT SMART USA AT 1-248-648-2451.
Complaint Statistics
175 total complaints
7 crashes 31 fires 9 injuries 1 deaths
Top Reported Components
| Component | Complaints |
|---|---|
| ENGINE | 32 |
| POWER TRAIN | 22 |
| ELECTRICAL SYSTEM | 19 |
| UNKNOWN OR OTHER | 19 |
| SEAT BELTS | 10 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 9 |
| FUEL/PROPULSION SYSTEM | 8 |
| SERVICE BRAKES | 6 |
| ENGINE AND ENGINE COOLING | 6 |
| STRUCTURE:BODY | 5 |
ELECTRICAL SYSTEM
May 15, 2025
Incident date: Apr 10, 2025
My Fisker Ocean ICC infotainment screen and the lower climate and sound control panel have stopped functioning. Initially it was restarting on its own once in a while. Once it was able to get booted up, all eletronics, vents and sound controls were still working. However, ICC has now been blacked... Read more
VISIBILITY
Sep 25, 2024
Incident date: Sep 25, 2024
The contact owns a 2023 Nissan Rogue. The contact stated that while the vehicle was parked, the contact heard an abnormal popping sound. The contact stated that the rear glass had fractured and there was glass all over the rear seat. The contact stated that there was a large hole in the rear glass. ... Read more
STRUCTURE
Sep 25, 2024
Incident date: Sep 25, 2024
The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact st... Read more
UNKNOWN OR OTHER
Sep 8, 2024
Incident date: Sep 1, 2024
Cvt transmission, yes its available for inspection. Loss complete horsepower on highway after it jerked. Kids in car at time. Took it to the autozone to get printout after check engine light came on, then took it next morning to dealership which did confirm that my transmission is in failure. Have p... Read more
BACK OVER PREVENTION: AUTOMATIC SYSTEM BRAKING
Sep 6, 2024
Incident date: Jun 1, 2018
Over the course of 3 days about 6 weeks ago, my new leased vehicle abruptly slammed on the brakes 3 separate times for NO reason whatsoever. The first time the vehicle was in drive mode and abruptly slammed on the brakes from a speed of 10-15 mph in the middle of a left hand turn. The second time ... Read more
FUEL/PROPULSION SYSTEM
Aug 30, 2024
Incident date: Aug 30, 2024
Premature rusting on brake and fuel lines which lead to further issues with driveability and saftey. This us caused by the same defects leading to the Premature rust on the subframe that can cause a serious wreck on the interstate.
UNKNOWN OR OTHER
Jun 4, 2024
Incident date: Jun 4, 2024
Infant mortality of the entire AC system due to faulty components. Cost of repair is $3000+. It is a common, systemic failure on this generation of Honda Civic. Lack of AC in hot regions can lead to unsafe mold growing in the vents as well as heat related illness potentially leading to death. This i... Read more
ELECTRICAL SYSTEM
Sep 15, 2022
Incident date: Sep 15, 2022
We were driving in Greensboro NC this afternoon on the way to my husbands birthday dinner when off of Bridford? Parkway our 2008 smart car passion for two started malfunctioning all lights flashing on instrument panel & brakes quit & another motorist drove up beside us with window down screaming GET... Read more
Fire
ENGINE
Sep 15, 2022
Incident date: Sep 15, 2022
We were driving in Greensboro NC this afternoon on the way to my husbands birthday dinner when off of Bridford? Parkway our 2008 smart car passion for two started malfunctioning all lights flashing on instrument panel & brakes quit & another motorist drove up beside us with window down screaming GET... Read more
Fire
SERVICE BRAKES
Sep 15, 2022
Incident date: Sep 15, 2022
We were driving in Greensboro NC this afternoon on the way to my husbands birthday dinner when off of Bridford? Parkway our 2008 smart car passion for two started malfunctioning all lights flashing on instrument panel & brakes quit & another motorist drove up beside us with window down screaming GET... Read more
Fire
STEERING
Dec 9, 2021
Incident date: Dec 6, 2021
2008 Smart Fortwo Pure, currently with 85,036 miles, factory equipped with optional POWER STEERING - ELECTRIC, power steering had worked fine until Fall 2020 when cold temperatures caused steering lock-up, until car interior warmed enough to unlock steering, behavior consistent throughout that winte... Read more
UNKNOWN OR OTHER
Oct 9, 2021
Incident date: Oct 8, 2021
Engine fire destroyed vehicle while driving on Interstate at 65 MPH. Vehicle was serviced and maintained per manufacturer maintenance schedule at authorized dealer. No prior issues with vehicle. Vehicle also passed emission check on 09/29/2021 with no OBD error codes reported during inspection. Mil... Read more
Fire
ENGINE
Oct 9, 2021
Incident date: Oct 8, 2021
Engine fire destroyed vehicle while driving on Interstate at 65 MPH. Vehicle was serviced and maintained per manufacturer maintenance schedule at authorized dealer. No prior issues with vehicle. Vehicle also passed emission check on 09/29/2021 with no OBD error codes reported during inspection. Mil... Read more
Fire
ENGINE
Sep 15, 2021
Incident date: Sep 14, 2021
I am seeing melted and possible burnt material on the underside of the engine compartment cover and I am concerned for a fire to develop.. i have photos i will send
ENGINE AND ENGINE COOLING
Jun 28, 2021
Incident date: Jun 26, 2021
The contact owns a 2008 Mercedes-Benz Smart ForTwo. The contact stated while parking the vehicle, there was smoke coming from the engine compartment. The vehicle was on fire under the hood. The fire department was called to the scene and the fire was extinguished. A fire report was filed. The vehicl... Read more
Fire
ENGINE
Oct 30, 2020
Incident date: Oct 28, 2020
WAS DRIVING AT 35 MPH AT NIGHT, LIGHTS FLASHED ON/OFF, HER A THUMP AND POP, CAR AND LIGHTS SHUT OFF, THEN A LARGE FIRE ERUPTED IN ENGINE COMPARTMENT. VEHICLE WAS TOTALLY DESTROYED.
Fire
STRUCTURE
Oct 20, 2020
Incident date: Apr 1, 2020
2008 SMART FOR TWO PASSION. CONSUMER WRITES IN REGARDS TO REAR INSULATION MAT SAFETY RECALL. *LD *JS
ENGINE
Jul 16, 2020
Incident date: Jul 14, 2020
WHILE DRIVING ON THE HIGHWAY AND WE NOTICED SUDDEN SMOKE WITHIN THE CAR. THE CAR GOT VERY HOT. WE STOPPED AND OPENED THE ENGINE COMPARTMENT IN THE TRUNK AND NOTICED THAT THE INSULATION MAT IN THE ENGINE COMPARTMENT WAS ON FIRE. WE DID NOT NOTICE ANY CAUSES THAT COULD HAVE LEAD TO THE BURN BESIDES T... Read more
Fire
STEERING
Jul 10, 2020
Incident date: Jun 26, 2020
TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ SMART FORTWO. THE CONTACT STATED THAT WHILE DRIVING AND MAKING A TURN, THE VEHICLE LOSS POWER ASSIST WITHOUT WARNING. THE VEHICLE WAS TAKEN TO NEW COUNTRY MERCEDES-BENZ LOCATED AT 1 WESTON ST, HARTFORD, CT 06120, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THA... Read more
ENGINE
May 8, 2020
Incident date: Jul 14, 2018
TL* THE CONTACT OWNED A 2008 SMART FORTWO. THE CONTACT STATED WHILE HER SON WAS DRIVING THE VEHICLE AT 45-55 MPH HE UNEXPECTEDLY SMELLED BURNING PLASTIC IN THE VEHICLE. THE CONTACT'S SON CONTINUED TO DRIVE THE VEHICLE WHEN HE DISCOVERED THE VEHICLE EMITTED SMOKE FROM THE REAR. SHORTLY AFTER COMING T... Read more
Fire
ENGINE AND ENGINE COOLING
May 8, 2020
Incident date: Apr 27, 2018
TL* THE CONTACT OWNS A 2008 SMART FORTWO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V273000 (ENGINE AND ENGINE COOLING). FRANK FLETCHER IMPORTS (3111 E 32ND ST, JOPLIN, MO 64804, (417) 297-0821) WAS CONTACTED AND IT WAS STATED THAT THE DEALER WAS UNABLE TO PROVIDE THE RECALL REP... Read more
ENGINE
Feb 5, 2020
Incident date: Sep 13, 2019
TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ SMART FOR TWO. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA RECALL NUMBER: 18V273000 (ENGINE AND ENGINE COOLING), AND STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER MERCEDES BENZ OF PALM BEACH,... Read more
POWER TRAIN
Dec 31, 2019
Incident date: Dec 31, 2019
TL* THE CONTACT OWNS A 2008 SMART FORTWO. AFTER THE VEHICLE WAS STARTED AND SHIFTED INTO REVERSE, IT FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF ORLANDO (810 ORLANDO AVE, MAITLAND, FL 32751, (407) 680-0784) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE V... Read more
ENGINE
Oct 16, 2019
Incident date: Oct 1, 2019
TL* THE CONTACT OWNS A 2008 SMART FORTWO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V273000 (ENGINE AND ENGINE COOLING). ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ... Read more
ENGINE
Oct 1, 2019
Incident date: Sep 19, 2019
TL* THE CONTACT OWNS A 2008 SMART FORTWO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V273000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MOTORWORLD MILEONE AUTO GROUP (15... Read more
AIR BAGS
Sep 20, 2019
Incident date: Jan 9, 2019
TL* THE CONTACT OWNS A 2008 SMART FORTWO. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE ON THE PASSENGER SIDE. THE CONTACT'S VEHICLE ROLLED OVER SEVERAL TIMES AND LANDED ON THE DRIVER'S SIDE. THE SIDE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE D... Read more
Crash
1 deaths
ELECTRICAL SYSTEM
May 24, 2019
Incident date: May 23, 2019
.........I NOT THE CURREN OWNER FOR THIS VEHICLE BUT, MY SMART IS AFFECTED WITH THE SAME PROBLEM OR FAULT-DEFECT. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=31877430&ROWNUMBER=9&LOADRECENT=TRUE . .........VEHICLE WON'T START. ..........FUSE BOX. FAIL. .......... ......... THANK YOU.
ENGINE
Mar 14, 2019
Incident date: Jun 1, 2018
2008 MERCEDES-BENZ SMART CAR. CONSUMER WRITES WITH CONCERN FOR VEHICLE CATCHING FIRE WHILE IDLE IN DRIVE-WAY FOLLOWING RECALL AND REPAIRS BY MANUFACTURER. *AS *TR
POWER TRAIN
Feb 1, 2019
Incident date: Nov 1, 2018
TL* THE CONTACT OWNS A 2008 SMART FORTWO. AFTER STARTING THE VEHICLE, THE TRANSMISSION SHIFTER WOULD NOT SWITCH TO THE REVERSE POSITION. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 45,000.
ENGINE
Oct 1, 2018
Incident date: Aug 15, 2018
TL* THE CONTACT OWNS A 2008 SMART FOR TWO. THE VEHICLE WAS TAKEN TO EURO MOTORCARS DEVON MERCEDES-BENZ (214 W LANCASTER AVE, DEVON, PA 19333, (610) 687-1500) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V273000 (ENGINE AND ENGINE COOLING). AFTER LEAVING THE DEALER AND DRIVING 35 MPH, THE CONTACT DETE... Read more
Fire
SERVICE BRAKES
Sep 15, 2018
Incident date: Sep 14, 2018
ABS & BRAKE ICONS WERE LIT ON THE DASHBOARD WHEN I STARTED THE CAR ON 9/13/2018. MECHANIC FOUND ABS MODULE TO BE FULL OF WATER, WHICH CORRODED CONNECTOR PINS IN THE ABS MODULE, CAUSING THE ABS SYSTEM TO FAIL. LACK OF ABS COULD RESULT IN DAMAGE TO CAR OR PERSONAL INJURY.
ENGINE
Aug 27, 2018
Incident date: Jul 3, 2018
TL* THE CONTACT OWNS A 2008 SMART FORTWO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V273000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR.... Read more
ENGINE
Aug 24, 2018
Incident date: Jul 31, 2018
I LEARNED OF A RECALL ON MY VEHICLE EARLIER THIS YEAR - I NEVER RECEIVED A LETTER BECAUSE I HAD MOVED SINCE I BOUGHT THE CAR. THE RECALL WAS FOR A SAGGING INSULATION MAT IN THE ENGINE COMPARTMENT, WHICH HAD APPARENTLY CAUSED FIRES IN OTHER SMART CARS. I CONTACTED MY DEALER, KEELER OF LATHAM, WHO TOL... Read more
Fire
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Aug 13, 2018
Incident date: Aug 9, 2018
TL* THE CONTACT OWNS A 2008 SMART FORTWO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V273000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERC... Read more
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
Aug 10, 2018
Incident date: Jul 7, 2018
TL* THE CONTACT OWNS A 2008 SMART FORTWO. WHILE DRIVING APPROXIMATELY 35 MPH, THE ANTI-LOCK BRAKE INDICATOR ILLUMINATED. IN ADDITION, THE ALTERNATOR SEIZED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO PRIME MOTOR CARS (137 US ROUTE 1, SCARBOROUGH, ME 0... Read more
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Aug 10, 2018
Incident date: Jul 7, 2018
TL* THE CONTACT OWNS A 2008 SMART FORTWO. WHILE DRIVING APPROXIMATELY 35 MPH, THE ANTI-LOCK BRAKE INDICATOR ILLUMINATED. IN ADDITION, THE ALTERNATOR SEIZED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO PRIME MOTOR CARS (137 US ROUTE 1, SCARBOROUGH, ME 0... Read more
ENGINE
Aug 9, 2018
Incident date: Jul 1, 2018
RECEIVED RECALL ON REAR INSULATION MAT FIRE HAZARD
ENGINE
Aug 9, 2018
Incident date: Jun 13, 2018
TL* THE CONTACT OWNS A 2008 SMART FORTWO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V273000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR.... Read more
ENGINE
Jul 19, 2018
Incident date: Feb 1, 2016
TL* THE CONTACT OWNS A 2008 SMART FORTWO. WHILE DRIVING 25 MPH, SMOKE EMERGED FROM THE AIR VENTS AND FLAMES APPEARED UNDER THE HOOD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT'S FATHER EXTINGUISHED THE FIRE. THE VEHICLE WAS TOW... Read more
Fire
STRUCTURE:BODY:ROOF AND PILLARS
Jul 16, 2018
Incident date: Apr 27, 2018
TL* THE CONTACT OWNS A 2008 SMART FORTWO. THE CONTACT STATED THAT THE VEHICLE WOULD INADVERTENTLY TURN OFF WHEN THE IGNITION KEY WAS ACCIDENTALLY TOUCHED. THE LOCATION FOR THE KEY WAS PLACED BETWEEN THE DRIVER AND FRONT PASSENGER SEATS. THE CONTACT ALSO MENTIONED THAT THE ENGINE OVERHEATED WHEN DRIV... Read more
ENGINE
Jul 16, 2018
Incident date: Apr 27, 2018
TL* THE CONTACT OWNS A 2008 SMART FORTWO. THE CONTACT STATED THAT THE VEHICLE WOULD INADVERTENTLY TURN OFF WHEN THE IGNITION KEY WAS ACCIDENTALLY TOUCHED. THE LOCATION FOR THE KEY WAS PLACED BETWEEN THE DRIVER AND FRONT PASSENGER SEATS. THE CONTACT ALSO MENTIONED THAT THE ENGINE OVERHEATED WHEN DRIV... Read more
ELECTRICAL SYSTEM
Jul 16, 2018
Incident date: Apr 27, 2018
TL* THE CONTACT OWNS A 2008 SMART FORTWO. THE CONTACT STATED THAT THE VEHICLE WOULD INADVERTENTLY TURN OFF WHEN THE IGNITION KEY WAS ACCIDENTALLY TOUCHED. THE LOCATION FOR THE KEY WAS PLACED BETWEEN THE DRIVER AND FRONT PASSENGER SEATS. THE CONTACT ALSO MENTIONED THAT THE ENGINE OVERHEATED WHEN DRIV... Read more
FUEL/PROPULSION SYSTEM
Jun 26, 2018
Incident date: Jun 25, 2018
TRUNK INSIDE THE CAR IS VERY HOT , ENGINE THEY DON'T HAVE A POWER IF I DRIVE I FEEL CAR HAVE A 20HP , I DO NOT FELL MY CAR HAVE A 70HP
ENGINE
Jun 26, 2018
Incident date: Jun 25, 2018
TRUNK INSIDE THE CAR IS VERY HOT , ENGINE THEY DON'T HAVE A POWER IF I DRIVE I FEEL CAR HAVE A 20HP , I DO NOT FELL MY CAR HAVE A 70HP
SERVICE BRAKES
Jun 26, 2018
Incident date: Jun 25, 2018
TRUNK INSIDE THE CAR IS VERY HOT , ENGINE THEY DON'T HAVE A POWER IF I DRIVE I FEEL CAR HAVE A 20HP , I DO NOT FELL MY CAR HAVE A 70HP
ENGINE AND ENGINE COOLING
Jun 25, 2018
Incident date: Jun 22, 2015
TL* THE CONTACT OWNS A 2008 SMART FORTWO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V273000 (ENGINE AND ENGINE COOLING). THE CONTACT EXPERIENCED THE FAILURE LISTED IN THE RECALL THREE YEARS AGO. THE MANUFACTURER WAS CONTACTED AND REFUSED TO PAY FOR THE REPAIRS, STATING THAT THE C... Read more
UNKNOWN OR OTHER
Jun 25, 2018
Incident date: Jun 1, 2008
JUST RECEIVED MY RECALL #18V273. I HAVE A QUESTION : THIS RECALL CONCERNS 2008-2009 MODEL YEARS ONLY. SINCE MB MADE SOME SORT OF CHANGE IN 2010, HOW LONG HAVE THEY KNOWN ABOUT THIS ISSUE ? SINCE 2010 ? WHY AM I JUST NOW FINDING OUT ABOUT IT IN 2018 ? DID MB TRY TO HIDE THIS ISSUE ? [XXX] INFORMATIO... Read more
ENGINE
May 18, 2018
Incident date: May 13, 2018
TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ SMART FORTWO. WHILE WAITING TO MAKE A TURN, THE CONTACT NOTICED SMOKE EMERGING FROM THE REAR OF THE VEHICLE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND EXITED THE VEHICLE AS IT BECAME ENGULFED IN FLAMES. THE POLICE ARRIVED AND CALLED THE FIRE DEPART... Read more
Fire
ENGINE
May 17, 2018
Incident date: May 17, 2018
TL* THE CONTACT OWNS A 2008 SMART FORTWO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V273000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR.... Read more
ENGINE
May 14, 2018
Incident date: May 14, 2018
TL* THE CONTACT OWNED A 2008 MERCEDES-BENZ SMART FORTWO. WHILE THE VEHICLE WAS PARKED IN A PARKING GARAGE, THE GARAGE ATTENDANT CALLED THE CONTACT AND INFORMED HIM THAT SMOKE WAS EMERGING FROM UNDER THE HOOD. THE VEHICLE CAUGHT FIRE WITHOUT WARNING OR IMPACT. THE FIRE DEPARTMENT EXTINGUISHED THE FIR... Read more
Fire
Showing 50 of 175 complaints.
Technical Service Bulletins — 2008 SMART FORTWO
46 manufacturer communications from 33 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 13 |
| 350000 EQUIPMENT | 6 |
| 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 4 |
| 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. | 4 |
| 353000 EQUIPMENT:ELECTRICAL | 4 |
| 060000 ENGINE (PWS) | 3 |
| 355100 EQUIPMENT:OTHER:LABELS | 2 |
| 091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM | 2 |
LI8260P063836
Jan 16, 2019
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Smart audio system - Radio inoperative - New software available
LI8260P063836
Jan 16, 2019
350000 EQUIPMENT
Smart audio system - Radio inoperative - New software available
LI8260P069270
Jan 10, 2019
350000 EQUIPMENT
Media system, poor sound quality via AUX IN
LI8260P069270
Jan 10, 2019
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Media system, poor sound quality via AUX IN
LI5410P069138
Dec 6, 2018
110000 ELECTRICAL SYSTEM
Vehicle Range ? Voltage difference of cells too great
LI54 10-P-068383
Aug 9, 2018
110000 ELECTRICAL SYSTEM
Vehicle does not start
LI54 00-P-067822
Aug 6, 2018
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Vehicle does not start
LI54 10-P-068383
Aug 6, 2018
110000 ELECTRICAL SYSTEM
Vehicle does not start
LI54 10-P-068625
Aug 6, 2018
110000 ELECTRICAL SYSTEM
Vehicle does not start
LI54 00-P-067822
Aug 6, 2018
110000 ELECTRICAL SYSTEM
Vehicle does not start
LI82 70-P-067315
Jul 23, 2018
353000 EQUIPMENT:ELECTRICAL
smart media system: Telephone connection is made, communication is not possible
LI82 70-P-067315
Jul 23, 2018
350000 EQUIPMENT
smart media system: Telephone connection is made, communication is not possible
LI80 50-P-061700
Jul 3, 2018
116300 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
ATA operates without obvious cause
LI80 50-P-061700
Jul 3, 2018
110000 ELECTRICAL SYSTEM
ATA operates without obvious cause
LI54.25-P-068219
Jun 11, 2018
110000 ELECTRICAL SYSTEM
Light switch/combination switch, fault code stored
LI83.30-P-068109
May 14, 2018
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Condenser leaking
LI80.50-P-068067
May 7, 2018
350000 EQUIPMENT
ATA triggers without obvious cause
LI54 10-P-067823
Mar 7, 2018
060000 ENGINE (PWS)
Vehicle cannot be started (FC: P0A0A00, P0A0E00, P0D9F00, P1D0BFD, C11C187, P0D5800, P0D5900, P0D9900, P0D9A97)
LI54 10-P-067824
Mar 7, 2018
110000 ELECTRICAL SYSTEM
Charging socket/charging cable: Charging cable lock jams (P12E900, P13E800)
LI54 10-P-067824
Mar 7, 2018
350000 EQUIPMENT
Charging socket/charging cable: Charging cable lock jams (P12E900, P13E800)
LI54 10-P-067824
Mar 7, 2018
353000 EQUIPMENT:ELECTRICAL
Charging socket/charging cable: Charging cable lock jams (P12E900, P13E800)
LI46.35-P-064622
Dec 7, 2017
016000 STEERING:ELECTRIC POWER ASSIST SYSTEM
Noise from area of electric steering
LI83 30-P-066810
Aug 21, 2017
350000 EQUIPMENT
Switching noise from climate relay
LI07.04-P-059726
Jul 15, 2016
060000 ENGINE (PWS)
Engine diagnosis warning lamp (CEL) is active due to fault codes - P2237 & P2626.
LI07.61-P-063263
May 24, 2016
060000 ENGINE (PWS)
Smart 453 Engine diagnosis warning lamp activated - Fault code P261000
LI07.61-P-063263
May 24, 2016
073000 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
Smart 453 Engine diagnosis warning lamp activated - Fault code P261000
LI80.20-P-064069
May 10, 2016
162300 STRUCTURE:BODY:DOOR
Outside door handle does not return to end position
LI80.50-P-061700
Jun 22, 2015
110000 ELECTRICAL SYSTEM
ATA goes off
LI54.30-P-061127
Apr 2, 2015
091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
Instrument cluster - Fuel gauge does not indicate "Full"
LI82.85-P-061173
Apr 1, 2015
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
smart media system cannot be operated, touchscreen does not react, interference noise during voice control
LI82.85-P-061173
Apr 1, 2015
353000 EQUIPMENT:ELECTRICAL
smart media system cannot be operated, touchscreen does not react, interference noise during voice control
LI54.30-P-061127
Mar 23, 2015
091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
Instrument cluster - Fuel gauge does not indicate "Full"
LI82.85-P-053710
Oct 14, 2014
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Fault profiles and measures for Highline radio, SA code 527
LI29.10-P-051288
Jun 9, 2014
356000 EQUIPMENT ADAPTIVE/MOBILITY
Brake pedal/carpet seal does not fit properly
SM-B-54.10-09
May 6, 2014
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Preparation for Performing Maintenance Service or Status Check of High-Voltage Battery
LI82.85-P-058785
Mar 25, 2014
110000 ELECTRICAL SYSTEM
Highline can only be operated to a limited extent or not at all; the input points (contact points) are shifted horizontally relative to the display; calibration is not possible.
LI54.21-P-058620
Mar 20, 2014
110000 ELECTRICAL SYSTEM
PreConditioning of the vehicle via the Vehicle Homepage or the instrument cluster does not function or is restricted.
LI54.21-P-058620
Mar 7, 2014
110000 ELECTRICAL SYSTEM
PreConditioning of the vehicle via the Vehicle Homepage or the instrument cluster does not function or is restricted.
LI00.10-P-056437
Mar 3, 2014
110000 ELECTRICAL SYSTEM
Range does not meet customer's expectations. Customers usually differentiate as follows: 1. Total of distance driven + indicated range remaining with one HV battery charge too low 2. Actual range until the drive system shuts down too low
LI46.40-P-055798
Feb 18, 2014
010000 STEERING
Creaking, grating or grunting noise while steering audible in the steering gear area. The noise can be transferred through the steering gear into the interior. The noise occurs, in particular, at high temperatures, e.g. in the summer.
LI82.60-P-046127
Jan 10, 2014
353000 EQUIPMENT:ELECTRICAL
If the Radio 9 was switched off while driving, it can switch itself back on again the next time the engine is started.
LI54.10-P-055824
Mar 5, 2013
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Charging complaints - Initial analysis
SM-B-54
Apr 18, 2012
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
SMART: HIGH-VOLTAGE BATTERY SOFTWARE UPDATE. *JS
SC-2009020012
Aug 1, 2011
355100 EQUIPMENT:OTHER:LABELS
SMART: THE VECI (VEHICLE EMISSIONS CONTROL INFORMATION) LABEL HAS BE REPLACED ON 2008-2009. *PE
SB-C-0209005
Mar 10, 2009
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
C-SMART: REPLACE IDENTIFICATION LABEL ON B PILLAR AND INSPECTION HAS BEEN DONE, IF NECESSARY. *PE
SB-C-0209005
Mar 10, 2009
355100 EQUIPMENT:OTHER:LABELS
C-SMART: REPLACE IDENTIFICATION LABEL ON B PILLAR AND INSPECTION HAS BEEN DONE, IF NECESSARY. *PE
NHTSA Safety Investigations — SMART FORTWO
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
EA17003
Opened: Sep 1, 2017 — Closed: Aug 21, 2018
Engine Compartment Fire
On April 30, 2018, Mercedes-Benz USA, LLC, (Mercedes-Benz) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in a vehicle fire starting from the engine compartment in 42,781 model year (MY) 2008 and 2009 Smart Fortwo cabrio and coupe vehicles (451 platform).Ac... Read more
PE16016
Opened: Dec 16, 2016 — Closed: Nov 20, 2017
Engine Compartment Fire
On December 16, 2016, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE16-016 to investigate eight complaints alleging incidents of engine compartment fire while driving or shortly after engine shutdown in model year (MY) 2008 through 2009 Smart Fortwo vehicles.The complaint... Read more
SMART FORTWO — All Years Overview
Complete safety history for the SMART FORTWO across all model years (2008–2019).
6
Total Recalls
473
Total Complaints
2
Investigations
30
Reported Crashes
64
Reported Fires
1
Reported Deaths
SMART FORTWO — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.