2020 RAM 1500 Recalls, Complaints & Safety

Driving and tried to pass a truck loss of power (dash lit up and no top-end) went to limp mode, Hard start upon starting and limp mode continues, code P0336 (crank sensor/reluctor wheel), on dash codes = service electric throttle control & service electronic stability control. Mileage = 110,000, Required service and maintenance completed at recommended intervals, regarding current codes cleaned all related sensors and throttle body, filters and no changes. symptoms are identical to 2019 model complaints. calling dealer regarding fuel system recall and this problem. (this is an estimated $2500 + repair by certified repair mechanic who states repair may fix for a year or less, but it is a continued issue once it starts)

While driving my Ram Rebel 2020, the eTorque alternator failed, causing the vehicle to lose electrical power and forcing me to be towed. This posed a serious safety risk, including potential loss of power assist for steering and braking. The issue was addressed only by purchasing a replacement eTorque alternator part through eBay at approximately four times the normal price, because Ram is currently not producing the part. Ram Certified Dealer could not help. Stellantis / Ram customer service has been unhelpful and refused to provide a goodwill reimbursement or solution. I believe this represents a safety defect, as sudden alternator failure can cause stalling and reduce essential safety functions while driving. I am reporting this so that NHTSA can investigate the reliability of the eTorque alternator system and prevent future incidents.

The contact owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed, the tailgate unexpectedly opened. The vehicle was taken to the dealer, where it was not diagnosed or repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V904000 (Structure); however, the VIN was not under recall. The approximate failure mileage was 58,500.

Vehicle Info •2020 Ram 1500 •Approximately 70,000 miles •eTorque system ________________________________________ Complaint: I am reporting a failure of the eTorque system in my 2020 Ram 1500 that has rendered the vehicle inoperable for an extended period of time. The vehicle experienced an eTorque system failure and has been out of service since December 23, 2025. The vehicle is covered under the 100,000-mile powertrain warranty. After a prolonged delay in obtaining replacement parts, a replacement component was installed; however, the replacement part was defective, leaving the vehicle in the same inoperable condition and restarting the repair process. As a result, the vehicle has been out of service for over three months. The failure of a drivetrain-related system, combined with the installation of a defective replacement part, raises concerns regarding reliability and potential safety risks. A sudden loss of system function while the vehicle is in operation could present a safety hazard. The extended delay in repair, along with the defective replacement component, raises concern that this may not be an isolated incident but could indicate a broader component or system reliability issue. I am submitting this complaint to ensure this issue is documented and evaluated for potential wider impact.

The contact owns a 2020 Ram 1500. The contact stated that while driving and attempting to stop, the brakes failed to operate as needed. Additionally, while hauling a trailer downhill, the trailer brakes became inoperable, and only the brakes on the vehicle were working as designed. The warning light "Trailer Brakes Disconnected" was displayed on the instrument panel. The vehicle was taken to the dealer, where it was diagnosed but no failure was found. The manufacturer was not notified of the failure. The approximate failure mileage was 105,000.

Fueling issue is a known problem, which should be a recall. They even issued a bulletin about it. Fuel Tank Filling Issues (TSB 14-001-22): Affected 2018–2020 Ram 1500s built on or before June 9, 2020 (3.6L V6) or March 16, 2020 (5.7L V8), often due to a faulty rollover valve within the tank. Symptoms include the gas nozzle clicking off repeatedly, making it difficult or impossible to fill the tank

Air suspension freezes making is useless. This is dangerous and causes back injuries. Parking vehicle in warm garage thaws it but it refreezes quickly outside in use.

When vehicle is subject to hot climates, the media hub will cease to work removing access to phone navigation programs. This can happen mid-drive and cause un-needed distraction. This issue has been ongoing and has been reported to the dealership. The media hub has been replaced also, but the issue continues to happen.

A crack developed in the plastic frame of the rear sliding backlite window, allowing water to enter the vehicle cabin from the rear glass area. Water intrusion has been observed on the rear seating surfaces and interior trim during rain and snow events. The condition has been reproduced multiple times during precipitation and car washes. A dealership inspected the vehicle and performed a sealant repair following manufacturer guidance; however, the water leak persists and the crack remains visible. Water entering the passenger compartment presents potential safety risks, including moisture exposure near electrical components, mold growth, and occupant health concerns. Water has entered the rear seating area where child passengers ride. No warning lights or electronic alerts appeared prior to the condition. The issue appears related to a structural failure of the rear backlite frame seal. The condition remains unresolved and may worsen over time if not properly repaired. The component is available for inspection upon request.

Can't refuel due to what appears to be a stuck rollover valve in the fuel filler neck. Splashes fuel on the ground at the gas pump. This is a major known issue on 5th generation Ram trucks, just give it an online search, or YouTube, and you'll see that this is a common issue. Some people are breaking off the rollover valve, letting it fall into their tank, while others are disconnecting lines to their Evap systems. This issue needs to be addressed by Ram.

Engine went out before life of loan was up. Truck has always been serviced at dealer it was purchased from and has 140k highway miles on it. No warning or indicator lights prior to valve breaking and engine going out. Was in for oil change a month prior.

A crack developed in the plastic frame of the rear sliding backlite window, allowing water to enter the vehicle cabin from the rear glass area. Water intrusion has been observed on the rear seating surfaces and interior trim during rain and snow events. The condition has been reproduced multiple times during precipitation and car washes. A dealership inspected the vehicle and performed a sealant repair following manufacturer guidance; however, the water leak persists and the crack remains visible. Water entering the passenger compartment presents potential safety risks, including moisture exposure near electrical components, mold growth, and occupant health concerns. Water has entered the rear seating area where child passengers ride. No warning lights or electronic alerts appeared prior to the condition. The issue appears related to a structural failure of the rear backlite frame seal. The condition remains unresolved and may worsen over time if not properly repaired. The component is available for inspection upon request.

The contact owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed, the air bag warning light unexpectedly illuminated. The vehicle was taken to the dealer, where it was diagnosed and it was determined that the air bag had failed and needed to be repaired. The vehicle was repaired; however, the failure recurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 61,590

While entering highway- at highway speeds- truck completely lost power luckily we were able to get the burm. Only hazards worked. Truck was not able to be locked or restarted or anything. Truck was towed to dealer and diagnosis is Radio Frequency Hub.

The contact owns a 2020 Ram 1500. When the vehicle was purchased, the contact was informed that the vehicle was repaired under NHTSA Campaign Number: 22V904000 (STRUCTURE); however, the failure persisted. The contact stated that the tailgate failed to release as intended. The tailgate failed to open. No warning lights were illuminated. The vehicle was taken to the dealer; however, the vehicle was not inspected or diagnosed. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was not notified of the failure. The failure mileage was unknown.

While driving 55mph my vehicle suddenly lost power, causing traffic behind me to blow their horn, then pass me. Thank god the people behind me didnt crash into me. I drove straight to Mechanics. This happened in mid October 2025. I was told its the e torque generator that needed replaced. My mechanic has ordered it several times just for it to refund him due to being out of stock. I have been in contact with ram over this issue since October. One supervisor even said my part was being expedited to mechanic, just to be told by my mechanic no one has reached out to them. This is now February 2026 and I still have no eta on part. Supervisors are not taking my calls nor returning them. Ram needs held responsible. I am still making monthly payments on a vehicle that I can not drive. It almost seems like a fraud situation with over 3,000 people waiting on a single part with no etas.

My 2020 Ram 1500 Laramie was parked in my garage. I started it to let it warm up before driving. The garage started filling with smoke and the smell of fire. I backed the truck out of the garage and noticed flames on my backup camera. The 7 way plug was on fire. I quickly shut the truck off as soon as I got it out of the garage. I put water on the fire to get it out before it took over the back end of the truck. I had drove the truck the day before and filled it up with gas so my life and my son's life was as risk knowing there is a electrical issue. It also was parked in our garage when it started smoking and it could of burnt the whole garage and house down if I didn't get it out of there as fast as I did and noticed it burning. I had contacted 3 dealer ships and they all said sorry we can't help you. I decided to contact Ram directly to file a claim. Ram told me specifically not to take it to any dealer and they would look into it. 3 weeks later they sent out an investigator to my house. They took pictures of the truck and the damage. They plugged in a code reader and it didn't throw any codes. I asked the guy for the report and he said he couldn't give me one. I have since heard back from Stellantis and their email said things like this happen and they have declined any further assistance associated with this fire. They than said to contact the insurance. A fire is a safety issue and there is major concerns of safety. I don't feel safe when they said it was safe to drive after they did the investigation. I took it to a dealer ship to have it repaired and it started to smoke twice driving it to the dealership.

Fire

My 2020 Ram 1500 equipped with the 5.7L HEMI eTorque system has experienced repeated failures of the charging system due to the belt starter generator (BSG) / 48-volt hybrid system. The vehicle has shut off unexpectedly while driving in traffic, resulting in sudden loss of engine power and loss of power steering assist. This created a dangerous situation where I had limited ability to control the vehicle and had to coast to the side of the road. The truck has also stalled at low speeds and intersections, requiring a restart while in traffic. When the failure occurs, warning messages related to the charging system or hybrid system may appear, and the vehicle becomes difficult to maneuver due to loss of steering assist. The underlying cause has been identified as failure of the eTorque belt starter generator (BSG) and/or associated 48-volt system components. The vehicle’s 12-volt battery is no longer properly charged, leading to repeated dead battery conditions. I am currently forced to recharge the battery daily to keep the vehicle operational. Replacement parts for this system (Mopar part number 68623194AC or superseding versions) are on national backorder with no estimated availability. My vehicle has been affected for approximately five months, leaving it unreliable and unsafe to operate. This defect creates a serious safety hazard because the vehicle can lose propulsion and steering assist without warning while in motion, increasing the risk of a crash. I am reporting this issue so that NHTSA can investigate potential safety defects in the eTorque hybrid system used in Ram 1500 vehicles.

The contact owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle was riding very rough and unexpectedly idled with the check engine warning light illuminated. The contact also stated that while driving at an undisclosed speed, there was an engine misfire, and the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart. The vehicle was taken to the dealer, where it was diagnosed and determined that the camshaft had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 64,462.

One day five different warning lights appeared. Since, air bags, seat belt tensioners,traction control,abs,and 4x4 have been disabled

Crash

One day five different warning lights appeared. Since, air bags, seat belt tensioners,traction control,abs,and 4x4 have been disabled

Crash

One day five different warning lights appeared. Since, air bags, seat belt tensioners,traction control,abs,and 4x4 have been disabled

Crash

Faulty check valve and EVAP canister/vent While fueling the vehicle, the automatic shut-off closes and will not allow it to fill the tank. This causes fuel to spill out due to backing up in the fill hose. It takes approximately 15-20 minutes to fill the vehicle because the fuel backs up, the pump clicks off prematurely, and it will not allow the fuel to flow consistently to complete fueling. When the gas spills out, it splashes on the person filling the tank, on the outside of the vehicle, and on the ground. This is a dangerous safety issue. The vehicles has not been inspected by a dealer or mechanic yet. There were no warning messages or symptoms. The vehicle has 65,000 miles. The vehicle is available for inspection. I understand that this is a common issue for this vehicle and should be recalled.

The contact owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed and while the vehicle was parked, there was water leaking from the rear sliding window during inclement weather. The vehicle was taken to an independent mechanic, where it was determined that the rear sliding window needed to be repaired or replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not yet diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 51,300.

While driving the power plant generator for my engine failed without warning, causing my truck to stop working. There has to be a major issue with the part due to the fact that there is 6000 part back order that has been in going for over 2 years. Someone is going to get seriously injured if this part isn’t recalled and corrected. Having your car shut off at highway speeds is unacceptable. Part number 68623194AC. Ram knows there is a serious issue with this etorque power generator and is not doing anything to resolve the issues, nor making parts available to correct the issue. People trucks are now worthless lawn ornaments

The high-pressure fuel pump (HPFP) in the vehicle’s diesel fuel system failed. This component is subject to NHTSA Safety Recall 22V-767 (FCA Recall Z96). The HPFP has failed more than once, including after recall replacement, and the vehicle is currently in dealer custody, making the component available for inspection upon request. The HPFP failure caused the vehicle to stall and become inoperable, resulting in an unexpected loss of motive power. This created a safety risk by leaving the vehicle disabled and unable to be safely driven. The recall itself identifies HPFP failure as a condition that can lead to engine stall without warning, increasing the risk of a crash. The repeat failure after recall repair further increased safety risk. The failure was confirmed by an authorized Ram dealership (Gene’s CDJR of Fairbanks). The dealer documented HPFP failure and fuel system contamination, performed the recall repair, and later confirmed repeat fuel system issues. Most recently, the replacement HPFP failed again during an extended test drive performed by the dealer, confirming recurrence of the defect. The vehicle has been repeatedly inspected by an authorized Ram dealership, including: Recall repair inspection and replacement of the HPFP and related fuel system components, Multiple follow-up inspections after continued symptoms, Diagnostic inspections following check-engine lights, noise, fumes, and loss of drivability. No police or insurance inspections were performed, as this was a mechanical failure handled directly by the dealer under a safety recall. There was no warning prior to the HPFP going out the first time.

While driving, the engine light turned on and the battery light. Truck started shaking and shut off. Lost complete power. Was right next to my driveway thankfully. Very unsafe situation as I have my wife, [XXX] and [XXX]. Had it towed via my insurance progressive. Mechanic confirmed it was the alternator which is a common problem for the etorque alternator ram rebel 2020. Order is back ordered by over 5,000 customers with no eta of getting the part. Very unsafe situation and now unfixable at this time. There should be accountability with Ram. No recalls have been issued, guidance, or reimbursement via Ram. Help would be greatly appreciated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am reporting a suspected safety defect involving the Motor Generator Unit (MGU) used in the eTorque system on my Ram 1500. The vehicle experienced an MGU failure that resulted in abnormal electrical behavior, warning messages, and impaired drivability. The vehicle was inspected by an authorized Ram dealership, which confirmed the MGU has failed and requires replacement. The MGU is currently on national backorder with no estimated availability date. As a result, the vehicle is inoperable or unsafe to operate and cannot be repaired in a reasonable timeframe. Why this is a safety concern: The MGU is critical to the vehicle’s starting, charging, and powertrain functions. Failure of this component presents safety risks including loss of propulsion, potential stalling or failure to restart, electrical system instability, and vehicle immobilization in traffic or unsafe locations. The extended inability to obtain replacement MGUs significantly increases these risks. Additional information: Based on dealer communications and publicly available owner reports, similar MGU failures and extended backorders appear to affect multiple Ram 1500 eTorque vehicles, indicating this may not be an isolated incident. Dealer/manufacturer actions: The dealer confirmed the failure and ordered the replacement MGU. No repair timeline or permanent remedy has been provided. Request: I am requesting that NHTSA review this issue to determine whether MGU failures in Ram 1500 eTorque vehicles constitute a safety-related defect requiring investigation and potential recall action.

The rear driver-side wheel detached from the axle, resulting in an immediate loss of vehicle control. As a result, the truck left the roadway. The detached wheel landedapproximately 150 feet behind the vehicle, on the opposite side of the road from where the truck ultimately stopped. Insurance has not yet completed its inspection of the vehicle; however, the crack and damage to the wheel were observed at the scene by a volunteer firefighter, the responding officer, and the tow truck operator. Additionally, an independent witness reported that the truck appeared to abruptly lift off the roadway, as though something suddenly caused it to “go flying.” Due to the sudden nature of the incident, no warning lights illuminated prior to the loss of control. All airbags deployed during the incident. The tailgate was dislodged, and the driver’s side of the truck sustained severe damage, including significant damage to the axle. The vehicle is not operable. While insurance has indicated the truck will likely be deemed a total loss, the claim has not yet been finalized. Video documentation is available showing the location of the detached wheel relative to the truck’s final resting position.

Crash

Vehicle experiences intermittent but repeatable safety-related electrical failures affecting turn signals and blind spot monitoring. The left turn signal remains engaged after canceling and does not shut off unless the opposite turn signal is activated, causing incorrect signaling to other drivers. This occurs without driver input. At the same time, the Blind Spot Monitoring system intermittently displays a “Blind Spot System Unavailable” warning and disables the safety feature while driving, increasing the risk of unsafe lane changes. Vehicle was inspected and diagnosed by an authorized Ram/Stellantis dealer. Dealer verified the concern and documented fault code B2225-00 – Steering Column Module Internal Failure, confirming the steering column control module is malfunctioning internally and not posting correct left/right turn signal inputs. Wiring, grounds, power, and CAN bus communication were inspected and ruled out. Dealer also documented fault code B285F-15 – Blind Spot Warning Light Control Circuit Short to Battery/Open, tracing the blind spot failure to a shorted passenger-side mirror harness, confirmed through load testing and a wiggle test. No aftermarket electrical modifications are present. These failures affect federally required signaling and driver-assist safety systems and occur intermittently, making them unpredictable and hazardous. Vehicle has approximately 48,877 miles and is a 2020 Ram 1500. Concern is ongoing and unresolved without replacement of safety-critical components.

The rear driver-side wheel detached from the axle, resulting in an immediate loss of vehicle control. As a result, the truck left the roadway. The detached wheel landedapproximately 150 feet behind the vehicle, on the opposite side of the road from where the truck ultimately stopped. Insurance has not yet completed its inspection of the vehicle; however, the crack and damage to the wheel were observed at the scene by a volunteer firefighter, the responding officer, and the tow truck operator. Additionally, an independent witness reported that the truck appeared to abruptly lift off the roadway, as though something suddenly caused it to “go flying.” Due to the sudden nature of the incident, no warning lights illuminated prior to the loss of control. All airbags deployed during the incident. The tailgate was dislodged, and the driver’s side of the truck sustained severe damage, including significant damage to the axle. The vehicle is not operable. While insurance has indicated the truck will likely be deemed a total loss, the claim has not yet been finalized. Video documentation is available showing the location of the detached wheel relative to the truck’s final resting position.

Crash

Vehicle experiences intermittent but repeatable safety-related electrical failures affecting turn signals and blind spot monitoring. The left turn signal remains engaged after canceling and does not shut off unless the opposite turn signal is activated, causing incorrect signaling to other drivers. This occurs without driver input. At the same time, the Blind Spot Monitoring system intermittently displays a “Blind Spot System Unavailable” warning and disables the safety feature while driving, increasing the risk of unsafe lane changes. Vehicle was inspected and diagnosed by an authorized Ram/Stellantis dealer. Dealer verified the concern and documented fault code B2225-00 – Steering Column Module Internal Failure, confirming the steering column control module is malfunctioning internally and not posting correct left/right turn signal inputs. Wiring, grounds, power, and CAN bus communication were inspected and ruled out. Dealer also documented fault code B285F-15 – Blind Spot Warning Light Control Circuit Short to Battery/Open, tracing the blind spot failure to a shorted passenger-side mirror harness, confirmed through load testing and a wiggle test. No aftermarket electrical modifications are present. These failures affect federally required signaling and driver-assist safety systems and occur intermittently, making them unpredictable and hazardous. Vehicle has approximately 48,877 miles and is a 2020 Ram 1500. Concern is ongoing and unresolved without replacement of safety-critical components.

The rear driver-side wheel detached from the axle, resulting in an immediate loss of vehicle control. As a result, the truck left the roadway. The detached wheel landedapproximately 150 feet behind the vehicle, on the opposite side of the road from where the truck ultimately stopped. Insurance has not yet completed its inspection of the vehicle; however, the crack and damage to the wheel were observed at the scene by a volunteer firefighter, the responding officer, and the tow truck operator. Additionally, an independent witness reported that the truck appeared to abruptly lift off the roadway, as though something suddenly caused it to “go flying.” Due to the sudden nature of the incident, no warning lights illuminated prior to the loss of control. All airbags deployed during the incident. The tailgate was dislodged, and the driver’s side of the truck sustained severe damage, including significant damage to the axle. The vehicle is not operable. While insurance has indicated the truck will likely be deemed a total loss, the claim has not yet been finalized. Video documentation is available showing the location of the detached wheel relative to the truck’s final resting position.

Crash

The generator bearings are making a wining noise. It was confirmed by an experienced independent mechanic that the E-torque generator needs replacement. The dealer said the generator is not in stock. Further research showed the part is on back order for months, with thousands of others waiting and in the same boat of no parts available.

I own a 2020 Ram 1500 with approximately 61,000 miles. I started noticing a clicking/grinding around the motor area at around 59,000 miles. I brought the truck to a local mechanic, who diagnosed it as a possible alternator issue. He suggested bringing it to RAM service because it may be covered under warranty. I followed up by bringing it to RAM to diagnose the issue. After multiple visits, they could not pinpoint the issue, however recommended replacing the belts and adjusters. Over the course of the next month, the clicking/grinding got louder. I made another appointment with RAM, and while I was on my way over there the truck had catastrophic failure and seized all operations. Thankfully I wasn't going more then 20MPH or else something really bad could have happened. At that time, the truck was reading code U0594, which translates to "Invalid Data Received From Hybrid/EV Powertrain Control Module". I had to get the truck towed to RAM, where they have now had it for about one month. Originally they had said that I would need to buy a new alternator and associated belts/adjustors and battery because i was beyond any standard warranties on the truck, with estimates over what the vehicle is worth, however some personal research found that there is a federal emissions warranty that covers an issue like this. I was fortunate enough to get a loaner car from the dealer two weeks after my truck seized up. I have read online that this is becoming a more common issue with these trucks and feel the manufacturer should raise a warning to their consumers. Had I been on the highway when this happened, who knows where I could be.

On [XXX] driving from Joplin MO to McQueeney Tx on [XXX] at approximately [XXX] voltage dropped to 10.3 in Waco TX. I was to get to safe area. Vehicle lost steering, low braking and dim lights. Purchase a new battery from local Wamart. Vehicle started, working good, upon entering San Marcus, Tx low voltage again 10.0 volts. Had to get off hwy and pulled into gas station. Vehicle completely dead. Has it towed McQueeney tx . Contacted dealer next day engine generator kit unavailable. Contacted Mopar, order part on 9/16/2025. Still to dated no updated from Mopar. When engine generator shut down you have no steering control and very low braking power. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I had just started my vehicle and drove about 3 blocks and was running 40 miles per hour when the truck sounded like it was revving up and it went into neutral and slowed down. I was able to pull to the side of the road and put the truck into park. I put it back into drive and drove back home. It was scary because I had small children with me and it happened at an intersection.

On [XXX] driving from Joplin MO to McQueeney Tx on [XXX] at approximately [XXX] voltage dropped to 10.3 in Waco TX. I was to get to safe area. Vehicle lost steering, low braking and dim lights. Purchase a new battery from local Wamart. Vehicle started, working good, upon entering San Marcus, Tx low voltage again 10.0 volts. Had to get off hwy and pulled into gas station. Vehicle completely dead. Has it towed McQueeney tx . Contacted dealer next day engine generator kit unavailable. Contacted Mopar, order part on 9/16/2025. Still to dated no updated from Mopar. When engine generator shut down you have no steering control and very low braking power. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This engine has failed by the head gaskets, literally all 4, cracking/breaking. This caused coolant to leak into the engine, mix with the oil, depleating the coolant, thereby causing the truck to overheat and break down. With repairs this continues to happen. 3 times to be exact! This cannot be normal for this engine especially when this happened with less than 90K miles on the engine.

Crash

To Whom It May Concern, I am submitting this email to document a vehicle safety issue involving my 2020 Ram 1500 (5.7L eTorque). In November 2025, the vehicle experienced a failure of the eTorque motorized alternator / belt starter generator system, resulting in a loss of the electrical and charging system. As a result, the vehicle became non-drivable. The vehicle was delivered to an authorized Ram dealership on November 18, 2025, and has remained there continuously. The manufacturer (MOPAR / Stellantis) has confirmed the failure is warranty-covered, but has advised that the required part is on indefinite backorder with no firm ETA. As of the date of this email, the vehicle has been out of service for over 60 days and cannot be safely operated. This issue appears to be widely reported nationwide (I was told by Landers Dodge in Norman, OK that the part is on backorder, and that there are currently 4,678 on Back Order. They also said that they’ve had a RAM there since last Oct. 2025 (this was on 12/12/2025 at 12pm) among vehicles equipped with the eTorque system, indicating a potential systemic defect affecting vehicle operability and safety. I am submitting this email in addition to my formal NHTSA complaint to ensure the issue is fully documented. Thank you for your attention. Sincerely, [XXX] 2020 Ram 1500 VIN: [XXX] Mileage: 79K INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When fueling, gas pump kicks off due to pressure build up inside of tank/filler neck. Gas has spilled out on vehicle from filler neck when this has happened. Have to constantly hold gas nozzle in a very slow trickle to be able to fuel truck. Sensor is not serviceable due to being inside gas tank. Has been an ongoing issue since first starting with no remedy from dealerships.