VEHICLE SPEED CONTROL
ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Remedy: DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
3,600,000 vehicles affected
FUEL SYSTEM, GASOLINE
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
Remedy: UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
58,640 vehicles affected
VEHICLE SPEED CONTROL:CABLES
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH SPEED CONTROL AND 4.0L SOHC ENGINES, IF THE STRAND COVER ON THE SPEED CONTROL CABLE BECOMES FLARED AT THE END, THE SPEED CONTROL CABLE MAY BIND WHEN THE SPEED CONTROL IS ACTIVATED.
Remedy: DEALERS WILL INSPECT THE SPEED CONTROL CABLE AND, IF NECESSARY, REPLACE IT. OWNER NOTIFICATION BEGAN AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
448,005 vehicles affected
SEATS:FRONT ASSEMBLY:RECLINER
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HIGH BACK SEATS, THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT, THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME, COULD FRACTURE. IF THE BOLT FRACTURES AND DOES NOT JAM IN THE SEAT BACK FRAME, THE SEAT BACK MAY RECLINE UNTIL IT MAKES CONTACT WITH AN OBJECT BEHIND THE SEAT, SUCH AS THE SECOND ROW SEAT CUSHION.
Remedy: DEALERS WILL REPLACE THE DRIVER SEAT UPPER BOLT WITH A METAL SPACER AND BOLT. IN ADDITION, SEATS WITH TUBULAR BACK FRAMES WILL HAVE THE FULLY THREADED LOWER RECLINER BOLT REPLACED WITH A PARTIALLY THREADED BOLT. OWNER NOTIFICATION BEGAN ON AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
1,552,880 vehicles affected
TIRES:TREAD/BELT
TIRE DESCRIPTION: FIRESTONE WILDERNESS AT, SIZE P235/75R15, PRODUCED AT THE DECATUR, ILLINOIS TIRE PLANT AND ALL FIRESTONE RADIAL ATX AND RADIAL ATX II TIRES, SIZE P235/75R15. OPERATION OF THESE TIRES AT LOW INFLATION PRESSURES, HIGH SPEED, AND IN HOT WEATHER, CAN CONTRIBUTE TO SEPARATION OF THE TIRE TREAD.
Remedy: THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON AUGUST 29, 2001. HOWEVER, CUSTOMERS SHOULD CONTACT FIRESTONE CUSTOMER SERVICE AT 1-800-465-1904 FOR POSSIBLE ASSISTANCE.
14,400,000 vehicles affected
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
VEHICLE DESCRIPTION: MULTI-PURPOSE VEHICLES EQUIPPED WITH 4.0L ENGINES AND ALL-TIME 4-WHEEL DRIVE (A4WD) POWERTRAINS. THE GENERIC ELECTRONIC MODULE (GEM) COULD EXPERIENCE A CONDITION REFERRED TO AS "LOCK-UP" IN WHICH THE GEM CONTROLLED ELECTRONIC FUNCTIONS (E.G., FRONT WINDSHIELD WIPERS, INTERIOR LIGHTS, 4X4 SYSTEM, ETC.) COULD NOT BE TURNED ON OR, IN SOME CASES IF THE FUNCTION IS ON, COULD NOT BE TURNED OFF.
Remedy: DEALERS WILL INSTALL A RESISTOR IN THE GEM CIRCUIT.
208,903 vehicles affected
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE SECONDARY HOOD LATCH MAY CORRODE AT THE LATCH PIVOT AND STICK IN THE OPEN POSITION.
Remedy: DEALERS WILL INSTALL A SECONDARY HOOD LATCH WITH COMPONENTS THAT ARE COATED PRIOR TO ASSEMBLY FOR IMPROVED LATCH PIVOT CORROSION PROTECTION.
854,288 vehicles affected
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE RIGHT FRONT BRAKE LINE TO THE HYDRAULIC CONTROL UNIT (HCU) CONNECTION COULD SEPARATE CAUSING THE LINE TO LEAK WHEN THE BRAKE PEDAL IS APPLIED.
Remedy: DEALERS WILL REPLACE THE FLARE NUT ON THE BRAKE LINE.
15,681 vehicles affected
VEHICLE SPEED CONTROL
VEHICLE DESCRIPTION: CERTAIN 1997-1999 RHD EXPLORER EQUIPPED WITH 4.0L OHV/SOHC ENGINES AND CRUISE CONTROL BUILT FROM MAY 29, 1996 THROUGH MARCH 4, 1999; 1998-1999 EXPLORER/MOUNTAINEERS EQUIPPED WITH 4.0L OHV/SOHC OR 5.0L ENGINES OR 1998-1999 RANGERS EQUIPPED WITH 2.5L, 3.0L FFV/EFI OR 4.0L ENGINES AND CRUISE CONTROL BUILT FROM JANUARY 5, 1998 THROUGH MARCH 4, 1999; 1998-1999 MUSTANGS EQUIPPED WITH 3.8L, 4.6L 2-VALVE OR 4-VALVE ENGINES AND CRUISE CONTROL BUILT FROM MARCH 2, 1998 THROUGH MARCH 4, 1999; 1999 F250/F350/F450/F550 (OVER 8,500 LBS.) TRUCKS EQUIPPED WITH 5.4L OR 6.8L ENGINES AND CRUISE CONTROL BUILT FROM MARCH 2, 1998 THROUGH MARCH 4, 1999; AND 1999 F-53 STRIPPED CHASSIS EQUIPPED WITH 5.4L OR 6.8L ENGINES AND CRUISE CONTROL BUILT FROM MARCH 2, 1998 THROUGH MARCH 4, 1999. A CRUISE CONTROL CABLE CAN INTERFERE WITH THE SPEED CONTROL SERVO PULLEY AND NOT ALLOW THE THROTTLE TO RETURN TO IDLE WHEN DISENGAGING THE CRUISE CONTROL.
Remedy: DEALERS WILL REPLACE THE CRUISE CONTROL CABLES. AT THE PRESENT TIME, THE REPLACEMENT CABLES ARE NOT AVAILABLE. CUSTOMERS ARE BEING ADVISED NOT TO USE THE CRUISE CONTROL SYSTEM UNTIL A REPLACEMENT CAN BE MADE.
898,739 vehicles affected
CURSE CONTROL OCCASIONALLY MAKES ENGINE ACCELERATE WHILE AND AFTER BRAKE APPLIED WHILE MOVING UNDER 5 MPH AND EVEN WHILE STOPPED WITH BRAKE STILL APPLIED. MORE THAN ONCE A PEDESTRIAN WAS AT RISK IN A CROSSWALK WHILE VEHICLE STOPPED WITH BRAKE STILL APPLIED, THEN ENGINE SUDDENLY BECAME NEAR FULL THROTTLE, REQUIRING EVEN STRONGER PRESSING OF BRAKE PEDDLE. WE TOOK THE CAR TO DEALER (HENRY DAY FORD) WHO UPDATED ENGINE CONTROL ROM; BUT SAME PROBLEM CONTINUED TO EXIST. THE DEALER OFFERED NO WARRANTY OF REPAIR OR EVEN ACKNOWLEDGEMENT OF PROBLEM. WE NOW DRIVE WITH THE CRUSE CONTROL AND HORN AND ??? CABLE DISCONNECTED NEAR WINDSHIELD WASHER RESERVOIR.
EXPLODING AIRBAGS FILLED VEHICLE WITH SMOKE AND ASH. I RECEIVED MINOR BURNS AND ABRASIONS ON ARMS AND FACE, DAUGHTER RIDING IN BACK SEAT RECEIVED BLACK EYE FORM FLYING OBJECT AND REQUIRED SCAN OF HEAD TO RULE OUT HEAD INJURY. WAS RESULT OF ACCIDENT
Crash
TL* THE CONTACT OWNS A 1999 MERCURY MOUNTAINEER EQUIPPED WITH COOPER DISCOVERER H/T TIRES, SIZE: P265/75R15. WHILE DRIVING APPROXIMATELY 70 MPH, A LOUD BANGING NOISE CAME FROM THE REAR OF THE VEHICLE. AFTER STOPPING TO INSPECT THE VEHICLE, IT WAS DISCOVERED THAT THE REAR DRIVER SIDE TIRE HAD EXPERIENCED TREAD SEPARATION, WHICH ALSO CAUSED DAMAGE TO THE REAR BODY PANEL OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND TIRE FAILURE MILEAGE WERE UNKNOWN. THE VEHICLE FAILURE MILEAGE WAS 180,000. *TR
TL* THE CONTACT OWNS A 1999 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE OF THE VEHICLE WAS 128,000.
REAR WINDOW WIPER MOTOR , WASHER WORKS. *TR
CHECK ENGINE LIGHT WAS ON. RAN DIAGNOSTICS TO DETERMINE THE FUEL TANK WAS NOT PULLING A VACUUM. DETERMINED THE FUEL FILLER NECK PIPE WAS CRACKED AT THE TOP OF THE LINE NEAR THE TANK CAP. WENT TO REPLACE THE FUEL FILLER NECK PIPE AND FOUND OUT WHERE THE PIPE MEETS THE TANK, MORE THAN 1/2 OF THE DIAMETER OF THE CONNECTION WAS MISSING (RUSTED THRU) AND BROKE OFF WHILE TRYING TO REMOVE THE HOSE (THE METAL ATTACHMENT FROM THE TANK IS STUCK IN THE FILLER NECK HOSE). THE OUTSIDE OF THE TANK WAS WET WITH FUEL. THE REST OF THE TANK IS SOLID WITH NO THIN WALLS. REPLACED TANK AND FILLER PIPE WITH NEW. *TR
TL* THE CONTACT OWNS A 1999 MERCURY MOUNTAINEER. THE VEHICLE WAS EQUIPPED WITH GOODYEAR WRANGLER TIRES, LINE SIZE: P235/75/R15, DOT NUMBER: RTN-ST235-75-15105S. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE FRONT PASSENGER SIDE TIRE BLEW. THE CONTACT LOST CONTROL OF VEHICLE AND DROVE INTO THE WOODS, CRASHING INTO SEVERAL TREES. THE CONTACT RECEIVED INJURIES TO THE RIBS, HEAD, BACK AND SHOULDERS. THE POLICE DEPARTMENT WAS CALLED TO THE SCENE AND A POLICE REPORT WAS FILED (SOUTH CAROLINA POLICE REPORT NUMBER: 40-8691422). THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 80,000.
Crash
1 injured
HAVE BEEN HAVING TROUBLE WITH DOOR LOCKS, DELAY SWITCH ON REARVIEW MIRROR, WINDOW LOCK AND WINDOW FUNCTIONS, ABS ON ALL THE TIME ,DOOR AJAR LIGHT ON ALL THE TIME. NONFUNCTIONING DOME LIGHT SWITCHES AND INTERMITTENT CHECK ENGINE LIGHT ( WHICH WHEN CHECKED WAS DETERMINED TO BE SOME UNKNOWN INSUFFICIENT EXHAUST FLOW ISSUE). CONSTANT CLICKING NOISES COMING FROM THE FAR LEFT DRIVERS SIDE OF DASH. WE NOTICED A FLAME COMING OUT OF MY LEFT FRONT TOP DASH VENT AFTER CAR HAD BEEN PARKED FOR 5+ HOURS. IT'S OBVIOUS THE FIRE STARTED IN THE DASH AND IT BURNT BOTH OF THE WIRING HARNESSES UNDER THE LEFT FRONT CONTROL PANEL HITTING THE VENT LINE AND COMING OUT THE TOP VENT OF THE DRIVERS SIDE OF THE DASH. WE HAD TO POOR BUCKETS OF WATER INSIDE DASH VENTS/ OPENINGS AND FRONT HOOD AREA TO GET THE FLAMES OUT. OUR INJURIES WERE INCURRED WHILE TRYING TO PUT OUT THE FIRE. *TR
Fire
2 injured
TL* THE CONTACT OWNS A 1999 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND IDLE WHEN IT CAUGHT IN FIRE FROM THE ENGINE AREA AND SPREAD TO THE INSTRUMENT PANEL. THE INSTRUMENTAL PANEL AND THE ENGINE COMPONENTS WERE COMPLETELY MELTED. THE FIRE DEPARTMENT WAS CALLED AND ADVISED THAT THE FIRE ORIGINATED AT THE ENGINE. A FIRE REPORT WAS FILED. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS DESTROYED. THE FAILURE AND THE CURRENT MILEAGE WAS 160,000.
Fire
FRONT WIPERS STOP WORKING. THIS OCCURS ABRUPTLY WITHOUT REGARD TO WEATHER CONDITIONS, TIME THE CAR IS RUNNING, ETC. I HAVE REPLACED BOTH THE MOTOR AND THE SWITCH. THE WIPERS STILL FAIL. THIS IS VERY DANGEROUS. *TR
TL*THE CONTACT OWNS A 1999 MERCURY MOUNTAINEER. THE VEHICLE HAS FIRESTONE STEELTEX A/T TIRES. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE BEGAN TO SWERVE FROM SIDE TO SIDE. THE DRIVER PULLED ONTO THE SIDE OF THE ROAD AND DISCOVERED THAT THE REAR PASSENGER TIRE HAD TREAD SEPARATION. THE TIRE SIZE WAS UNKNOWN. THE CURRENT MILEAGE WAS 102,172 AND FAILURE MILEAGE WAS 102,162.
MY CAR CAUGHT ON FIRE, WHILE PARKED IN MY GARAGE. MY GARAGE BURNED COMPLETELY DOWN AND SOME DAMAGE WAS DONE TO MY HOME AND SURROUNDING PROPERTY. *TR
Fire
TL*THE CONTACT OWNS A 1999 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE PAINT BEGAN PEELING OFF THE HOOD ON THE DRIVER SIDE. THE MANUFACTURER AND DEALER HAVE NOT BEEN NOTIFIED. THE VEHICLE HAS NOT BEGUN TO RUST. THE CURRENT AND FAILURE MILEAGES WERE 120,000.
TL*THE CONTACT OWNS A 1999 MERCURY MOUNTAINEER. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL SWITCH IN AUGUST OF 2007. THE PARTS FOR THE RECALL REPAIR ARE TAKING AN EXTREMELY LONG TIME TO ARRIVE. HE WAS DISSATISFIED THAT FORD NEVER PROVIDED THEIR CUSTOMERS WITH UPDATES AND HE HAD TO CALL 8-10 TIMES, MORE THAN ONCE A MONTH, TO FIND OUT THE STATUS OF THE RECALL. THE CONTACT STATED THAT HIS LOCAL DEALER REFUSED TO DEACTIVATE THE CRUISE CONTROL BECAUSE THEY FELT IT WAS UNNECESSARY. THE DEALER WAS LOCATED THIRTY MILES AWAY FROM HIS RESIDENCE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 75,000. UPDATE 04-02-08 *BF
1999 MERCURY MOUNTAINEER SWAY BAR FAILURE. CONSUMER STATES THAT FRONT PASSENGER SWAY BAR LINK WAS SHEARED OFF. THEN HE NOTICED THE DRIVER SIDE SWAY BAR LINK WAS THE SAME WAY. CONSUMER REPLACED BOTH OF THE LINKS. *KB THE CONSUMER STATED A RECALL HAD BEEN ISSUED FOR EARLIER MODELS. *JB
TL*THE CONTACT OWNS A 1999 MERCURY MOUNTAINEER. HE RECEIVED RECALL NOTICE 05S28 IN SEPTEMBER OF 2006. THE PARTS ARE NOT AVAILABLE. THE VEHICLE SPEED CONTROL IS NOT DISCONNECTED. THE CURRENT MILEAGE WAS 77000. THERE ARE NO FAILURES AT THIS TIME. THE VIN IS NOT AVAILABLE.
ON MY VEHICLE A BOLD ON THE DRIVER SIDE SEAT HAS BROKEN CAUSING ADDITIONAL DAMAGE TO THE SEAT. THE TUBULAR PART INSIDE IS CRACKED AND NEEDS TO BE REPLACED. APPARENTLY THERE WAS A RECALL ON THE BOLT THAT BROKE, BUT I NEVER RECEIVED A RECALL NOTICE IN THE MAIL. FORD IS STATING THIS WAS SENT TO ME 6 TIMES. I DO NOT RECALL EVER RECEIVING A NOTICE. FORD WILL NOT AUTHORIZE THE DEALER TO REPAIR THIS AT NO COST TO ME. I HAVE SINCE TALKED WITH SEVERAL PEOPLE AT THE CUSTOMER SERVICE # PROVIDED TO ME BY THE DEALERSHIP, AND STILL HAVE NO RESOLUTION...OTHER THAN THEY WILL REPLACE THE BOLT THAT BROKE...NOT THE REST CAUSED BY THIS BROKEN BOLT. *TR
TL*THE CONTACT OWNS A 1999 MERCURY MOUNTAINEER. WHILE DRIVING THE VEHICLE THE CONTACT SMELLED SMOKE AND PULLED OFF THE ROAD. AS THE SMELL INTENSIFIED THE CONTACT TURNED OFF THE IGNITION SWITCH AND EXITED THE VEHICLE. THE CONTACT STATED THAT WITHIN FIVE MINUTES THE SMOKE TURNED GRAY AND BLACK IN COLOR. THE FIRE DEPARTMENT WAS NOTIFIED, AND, BY THE TIME THEY ARRIVED, THE VEHICLE WAS IN FLAMES UNDERNEATH THE HOOD. THE VEHICLE WAS TOWED TO THE INSURANCE INVESTIGATORS, AND A REPORT WAS PENDING TO DETERMINE THE CAUSE OF THE FIRE. THE CURRENT AND FAILURE MILEAGE WERE 54,717.*AK
Fire
DT*: THE CONTACT STATED THE VEHICLE LOST TRACTION, DUE TO ICE ON THE ROAD, AND HIT A GUARD RAIL, WHILE TRAVELING 20 MPH. THE VEHICLE IMPACTED THE GUARD RAIL HEAD ON, AND THE FRONTAL AIRBAGS FAILED TO DEPLOY. BOTH PARTIES WERE SECURED BY THE SEAT BELTS. A POLICE REPORT AND PHOTOS WERE TAKEN OF THE INCIDENT. THE VEHICLE WAS DRIVEN AWAY AFTER THE REPORT WAS TAKEN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED REPAIR SHOP AS INSTRUCTED BY THE INSURER. THE SERVICE DEALER AND MANUFACTURER WERE NOT ALERTED.
Crash
DT*: THE CONTACT STATED WHILE DRIVING 40 MPH THE VEHICLE HIT ANOTHER VEHICLE FROM BEHIND AND THE FRONTAL AIRBAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AT THE SCENE AND THE DRIVER SUSTAINED MINOR INJURIES. AFTER THE ACCIDENT, THE AIR BAG LIGHT ILLUMINATED. THE DEALERSHIP WAS NOT ALERTED AND NO INSPECTIONS HAVE BEEN MADE.
Crash
1 injured
DT*: THE CONTACT STATED THE TAILGATE FAILED TO CLOSE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THEY REPLACED THE TAILGATE. THE WELDS HAD POPPED LOOSE WHICH ALLOWED THE HINGES TO MOVE OUT OF POSITION. UPDATED 04/12/06. *JB
1999 MERCURY MOUNTAINEER DEVELOPED PROBLEMS WITH THE WINDSHIELD WIPERS, TIRES, DRIVER'S SIDE MIRROR, LINKAGE ON THE TRANSMISSION, CHECK ENGINE LIGHT AND THE AIRBAG LIGHT.*MR
1999 MERCURY MOUNTAINEER DEVELOPED PROBLEMS WITH THE WINDSHIELD WIPERS, TIRES, DRIVER'S SIDE MIRROR, LINKAGE ON THE TRANSMISSION, CHECK ENGINE LIGHT AND THE AIRBAG LIGHT.*MR
1999 MERCURY MOUNTAINEER DEVELOPED PROBLEMS WITH THE WINDSHIELD WIPERS, TIRES, DRIVER'S SIDE MIRROR, LINKAGE ON THE TRANSMISSION, CHECK ENGINE LIGHT AND THE AIRBAG LIGHT.*MR
1999 MERCURY MOUNTAINEER DEVELOPED PROBLEMS WITH THE WINDSHIELD WIPERS, TIRES, DRIVER'S SIDE MIRROR, LINKAGE ON THE TRANSMISSION, CHECK ENGINE LIGHT AND THE AIRBAG LIGHT.*MR
1999 MERCURY MOUNTAINEER DEVELOPED PROBLEMS WITH THE WINDSHIELD WIPERS, TIRES, DRIVER'S SIDE MIRROR, LINKAGE ON THE TRANSMISSION, CHECK ENGINE LIGHT AND THE AIRBAG LIGHT.*MR
1999 MERCURY MOUNTAINEER DEVELOPED PROBLEMS WITH THE WINDSHIELD WIPERS, TIRES, DRIVER'S SIDE MIRROR, LINKAGE ON THE TRANSMISSION, CHECK ENGINE LIGHT AND THE AIRBAG LIGHT.*MR
1999 MERCURY MOUNTAINEER TIRE BLOW OUT OCCURRED WHILE DRIVING AT 70 MPH.***NO ANSWER REQUIRED***. *MR *JB THE CONSUMER WAS TOLD THE ROTORS WERE OUT OF ROUND.
1999 MERCURY MOUNTAINEER TIRE BLOW OUT OCCURRED WHILE DRIVING AT 70 MPH.***NO ANSWER REQUIRED***. *MR *JB THE CONSUMER WAS TOLD THE ROTORS WERE OUT OF ROUND.
TOTAL SIDEWALL AND BELT FAILURE ON RIGHT REAR TIRE ON A 1999 MERCURY MOUNTAINEER. THE TIRES WERE THE REPLACEMENTS FOR THE FIRESTONE TIRE RECALL IN 2001. THE TIRES HAVE 28,000 MILE ON THEM IN THE FOUR YEARS
DT: WAS DRIVING AND THE SUV THREW ITSELF INTO 4 WHEEL DRIVE LOW, CAUSING RAPID DECELERATION OF VEHICLE. IT WAS RAINING AND IT HAPPENED WITHOUT WARNING. FORD HAS SPECIAL SERVICE MESSAGES #508000 DRIVE LINE TRASFER CASE CONCERNS. CONTACT HAS CONCERNS ABOUT NOT BEING NOTIFIED BY MANUFACTURER ABOUT PROBLEM.SUV IS AT DEALER NOW AND IS STILL UNDER WARRANTY. CONTACT SAYS IS IS VERY DANGEROUS WHEN THIS HAPPENS IN TRAFFIC AND RAIN.*AK
1999 MERCURY MOUNTAINEER. LEAK IN REAR DIFFERENTIAL AT 40,000 MILES. REPLACED PINION SEAL. AT 67,000 MILES, A LOUD, WHINE EMITTED FROM REAR AXLE WHEN DRIVING (REGARDLESS OF SPEED) AND THE MECHANIC ADVISES US TO REPLACE REAR DIFFERENTIAL BEARINGS OR ENTIRE REAR DIFFERENTIAL. IF WE DON'T, WE FEAR THE REAR AXLE WILL FAIL, CAUSING A CRASH.*AK
DRIVER WAS TRAVELING ON THE HIGHWAY AND WITHOUT WARNING THE VEHICLE STALLED. DRIVER WAS UNABLE TO RESTART VEHICLE. HAD VEHICLE TOWED TO THE DEALER. MECHANIC DETERMINED THAT THE OIL PUMP NEEDED TO BE REPLACED. *AK
ACCELERATED 1999 MERCURY MOUNTAINEER V8 FROM STOP LIGHT. THROTTLE GOT STUCK IN ACCELERATE POSITION. TRIED TO FREE THROTTLE BY REPEATED PULSING WITH FOOT BUT ACCCELERATOR STUCK IN FULL THROTTLE POSITION AND COULD NOT STOP CAR! HAD TO TURN OFF IGNITION RESULTING IN NO POWER STEERING OR BRAKING. WAS ABLE TO FREE THROTTLE BY REMOVCING THROTTLE COVER (ON ENGINE) AND MANUALLY MOVING THROTTLE BY HAND. WOULD HAVE HIT CAR IN FRONT OF ME IF THERE WAS TRAFFIC! THROTTLE PLATE ASSEMBLY REPLACED BY AUTHORIZED FORD DEALER AT MY COST.*AK
AIR BAG LIGHT KEEPS TURNING ON. VEHICLE HAS BEEN TAKEN TO THE REPAIR SHOP BUT THEY WERE UNABLE TO TURN IT OFF. THERE WERE NO CURRENT RECALLS FOR THE AIR BAGS ON THIS PARTICULAR VEHICLE.*AK
WHILE DRIVING THERE WAS UNATTENDED ACCELERATION. CONSUMER'S FOOT ACTUALLY WAS ON THE BRAKE AND AT THE ACCELERATOR PEDAL AT THE SAME TIME. THE PEDALS WERE VERY CLOSE TOGETHER. ACCIDENT OCCURRED. VEHICLE WAS TOTALED. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY.*AK.....ONCE OFF THE EXIT RAM SLID THROUGH GRASS AN DINTO PINE TREE. *AK
Crash
WHILE DRIVING THERE WAS UNATTENDED ACCELERATION. CONSUMER'S FOOT ACTUALLY WAS ON THE BRAKE AND AT THE ACCELERATOR PEDAL AT THE SAME TIME. THE PEDALS WERE VERY CLOSE TOGETHER. ACCIDENT OCCURRED. VEHICLE WAS TOTALED. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY.*AK.....ONCE OFF THE EXIT RAM SLID THROUGH GRASS AN DINTO PINE TREE. *AK
Crash
WHILE DRIVING THERE WAS UNATTENDED ACCELERATION. CONSUMER'S FOOT ACTUALLY WAS ON THE BRAKE AND AT THE ACCELERATOR PEDAL AT THE SAME TIME. THE PEDALS WERE VERY CLOSE TOGETHER. ACCIDENT OCCURRED. VEHICLE WAS TOTALED. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY.*AK.....ONCE OFF THE EXIT RAM SLID THROUGH GRASS AN DINTO PINE TREE. *AK
Crash
ON FRIDAY, OCTOBER 22, 2004, I WAS DRIVING ON THE TACONIC STATE PARKWAY BY PUDDING STREET IN NEW YORK, MY DRIVER'S SIDE FRONT TIRE EXPLODED OUT OF NOWHERE. THERE WAS NO ABSOLUTELY NO HAZARDS ON THE ROADWAY AND IT WAS A SMOOTH ROAD SURFACE. ALL MY GOODYEAR WRANGLER RTS TIRES WERE NOT MORE THAN ONE MONTH OLD. GOODYEAR AND SEARS WILL NOT HONOR THE WARRANTY SAYING THAT I WENT OVER SOMETHING ON THE ROAD WHICH IS ABSOLUTELY FALSE. SEARS FOUND A CRACK IN THE TREAD, BUTS SAYS IT IS NOT COVERED UNDER THE GOODYEAR WARRANTY. THESE TIRES ARE DANGEROUS FOR THE COONSUMER.*AK
WHILE THE VEHICLE WAS PARKED CONSUMER HEARD A LOUD NOISE COMING FROM THE REAR. DEALER INSPECTED THE VEHICLE AND NOTICED THAT THE SPARE TIRE WAS ON THE FLOOR AND THAT THE SUPPORT CABLE BROKE. CONSUMER WILL CONTACT THE DEALER IN THE NEAR FUTURE. THIS INFORMATION WAS PROVIDED BY MRS. ZELMA'S HUSBAND JOHN SULLIVAN. *AK *TC
DRIVER'S SIDE DOOR FAILED TO OPEN EITHER BY THE AUTOMATIC LOCK, PULLING DOOR HANDLE FROM THE INSIDE OR ROLLING THE WINDOW DOWN AND PULLING THE HANDLE FROM THE OUTSIDE. WARRANTY WAS EXTENDED TO ASSIST WITH REPAIRS, BUT DID NOT INCLUDE ALL CONSUMERS. *AK
DRIVER DOOR LOCKS DRIVER IN. *AK
THE PASSENGER SIDE TIE ROD OF MY 1999 MERCURY MOUNTAINEER, 75,000 MILES, FELL APART (AT THE BALL JOINT) WHILE DRIVING. I WAS VERY LUCKY TO NOT CRASH THE CAR (I WAS ON A QUITE ROAD AND GOING SLOWLY). MY CAR HAS BEEN WELL KEPT AND HAD A FULL FORD SERVICE ($800) IN FEBRUARY. I WENT ONLINE AND NOTICED THAT MANY OTHER DRIVERS HAD EXPERIENCED THE SAME PROBLEM. I KEPT THE BALL JOINT AND FOUND IT COMPLETELY WORN OUT (YOU COULD PULL IT OUT OF THE SOCKET). THE CAR HAD TO BE TOWED TO A REPAIR SHOP AND THE TIE BOLT WAS REPLACED. THE REPAIR SHOP SAID THAT I SHOULD CONTACT FORD AS THIS WAS A PROBLEM WITH THE WAY THE BALL JOINT WAS MANUFACTURED (WITH NO WAY TO APPLY NEW LLUBRICATION DURING SERVICING). THIS IS POTENTIALLY A VERY SERIOUS ISSUE THAT IT SHOULD BE INVESTIAGATED. *AK
1999 MERCURY MOUNTAINEER ELECTRICAL BURNING SMELL COMING FROM VEHICLE.*MR *CB
WHILE DRIVING AT LOW SPEED, THE DRIVER HEARD A LOUD KNOCKING SOUND COMING FROM THE FRONT OF THE VEHICLE. THIS CAUSED THE STEERING WHEEL TO SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *JB *NM
GAS PEDAL DETACHED FROM THE VEHICLE WHILE DRIVING. *PH THIS CAUSED THE VEHICLE TO TURN INTO THE SNOW BANK. *SC
TOOK THE TRUCK BACK TO THE DEALER FOR THE FOUR TIME 9/2903 FOR THE CHECK ENGINE LIGHT CAME ON AGAIN AND THE SAME CODE KEEPS COMING UP AND IT IS GETTING OLD NOT TO HAVE THE TRUCK THAT WE ARE STILL PAYING FOR MONTHLY.ANND I HAVE ALL THE WORK ORDERS FOR WHAT THEY DID
TOOK THE TRUCK BACK TO THE DEALER FOR THE FOUR TIME 9/2903 FOR THE CHECK ENGINE LIGHT CAME ON AGAIN AND THE SAME CODE KEEPS COMING UP AND IT IS GETTING OLD NOT TO HAVE THE TRUCK THAT WE ARE STILL PAYING FOR MONTHLY.ANND I HAVE ALL THE WORK ORDERS FOR WHAT THEY DID
TOOK THE TRUCK BACK TO THE DEALER FOR THE FOUR TIME 9/2903 FOR THE CHECK ENGINE LIGHT CAME ON AGAIN AND THE SAME CODE KEEPS COMING UP AND IT IS GETTING OLD NOT TO HAVE THE TRUCK THAT WE ARE STILL PAYING FOR MONTHLY.ANND I HAVE ALL THE WORK ORDERS FOR WHAT THEY DID
CONSUMER WAS CHARGED $80.15 TO LEARN THE CHECK ENGINE LIGHT PROBLEM SHE EXPERIENCED WAS RECALLED BY FORD. *PH *NM