2004 MERCURY MOUNTAINEER

1 recalls, 271 complaints - 125 TSBs

07E104000 Dec 11, 2007
VISIBILITY:GLASS, SIDE/REAR
Defect Description
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDER... Read more
Consequence
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
Remedy
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER... Read more
1,657 vehicles affected
Manufacturer: SAFELITE FULFILLMENT, INC.

Complaint Statistics

271 total complaints 20 crashes 2 fires 17 injuries

Top Reported Components

ComponentComplaints
STRUCTURE:BODY39
POWER TRAIN:AUTOMATIC TRANSMISSION36
POWER TRAIN21
STRUCTURE:BODY:HATCHBACK/LIFTGATE18
VEHICLE SPEED CONTROL18
ELECTRICAL SYSTEM14
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS14
AIR BAGS9
STRUCTURE9
UNKNOWN OR OTHER9
POWER TRAIN:AUTOMATIC TRANSMISSION Jun 21, 2021
Incident date: Aug 19, 2020
This vehicle is has a power train problem from day one with the 5R55S/W transmission and AWD transfer case. I purchased this vehicle where it stranded my family over 200 miles from home and it's a non running car. This vehicle should have been removed from being sold with this defect and crushed! I ... Read more
ELECTRICAL SYSTEM May 2, 2019
Incident date: Dec 18, 2018
MY WINDOWS WERE ROLLING DOWN WHEN I FIRST THEN ALL OF A SUDDEN STOPPED ROLLING DOWN
AIR BAGS Jan 6, 2019
Incident date: Dec 10, 2018
TAKATA RECALL AIR BAG LIGHT STAYS ON FOR NO APPARENT REASON... ALL THE TIME GRINDING NOISES WHILE TURNING LEFT OR RIGHT SOUNDS LIKE GEARS ARE FREELY SPINNING WHILE ENGAGED AND DRIVING. NO ISSUES WITH CHANGING GEARS AS FAR AS MECHANIC SAYS.
STEERING Jan 6, 2019
Incident date: Dec 10, 2018
TAKATA RECALL AIR BAG LIGHT STAYS ON FOR NO APPARENT REASON... ALL THE TIME GRINDING NOISES WHILE TURNING LEFT OR RIGHT SOUNDS LIKE GEARS ARE FREELY SPINNING WHILE ENGAGED AND DRIVING. NO ISSUES WITH CHANGING GEARS AS FAR AS MECHANIC SAYS.
UNKNOWN OR OTHER Jan 6, 2019
Incident date: Dec 10, 2018
TAKATA RECALL AIR BAG LIGHT STAYS ON FOR NO APPARENT REASON... ALL THE TIME GRINDING NOISES WHILE TURNING LEFT OR RIGHT SOUNDS LIKE GEARS ARE FREELY SPINNING WHILE ENGAGED AND DRIVING. NO ISSUES WITH CHANGING GEARS AS FAR AS MECHANIC SAYS.
STRUCTURE:BODY Sep 7, 2018
Incident date: Sep 6, 2018
OPERATING THE TAILGATE WINDOW HINGES BROKE OFF SCREWS APPEARED TO HAVE SEVERE CORROSION VEHICLE WAS STATIONARY
SUSPENSION Mar 28, 2018
Incident date: Mar 27, 2018
HUMMING IN FRONT AT ALL SPEEDS FT WHEEL BEARINGS WHERE BAD. NOW RIGHT REAR BEARING MAKING NOISE. VERY LOOSE . LOTS OF OTHER COMPLAINTS ONLINE NEED TO BE LOOKED AT
STRUCTURE:BODY Dec 11, 2017
Incident date: Oct 5, 2017
1. PAINT COMING OFF OF ROOF AND DRIVER'S DOOR. 2. REAR PASSENGER SIDE AND DRIVER SIDE POWER WINDOWS NOT WORKING. 3. CRACKS IN PLASTIC AREA OF REAR LIFT GATE AROUND WIPER ARM. 4. ALMOST LOST CONTROL AND POTENTIAL ACCIDENT ON INTERSTATE WHEN RIGHT REAR WHEEL CAME LOOSE.
WHEELS Dec 11, 2017
Incident date: Oct 5, 2017
1. PAINT COMING OFF OF ROOF AND DRIVER'S DOOR. 2. REAR PASSENGER SIDE AND DRIVER SIDE POWER WINDOWS NOT WORKING. 3. CRACKS IN PLASTIC AREA OF REAR LIFT GATE AROUND WIPER ARM. 4. ALMOST LOST CONTROL AND POTENTIAL ACCIDENT ON INTERSTATE WHEN RIGHT REAR WHEEL CAME LOOSE.
ELECTRICAL SYSTEM Dec 11, 2017
Incident date: Oct 5, 2017
1. PAINT COMING OFF OF ROOF AND DRIVER'S DOOR. 2. REAR PASSENGER SIDE AND DRIVER SIDE POWER WINDOWS NOT WORKING. 3. CRACKS IN PLASTIC AREA OF REAR LIFT GATE AROUND WIPER ARM. 4. ALMOST LOST CONTROL AND POTENTIAL ACCIDENT ON INTERSTATE WHEN RIGHT REAR WHEEL CAME LOOSE.
UNKNOWN OR OTHER Jul 6, 2017
Incident date: Jul 5, 2017
THIS WAS VERY DANGEROUS!! RIGHT HINGE BROKE WHICH DROPPED RIGHT SIDE OF GLASS PUTTING PRESSURE ON THE GLASS WHICH MADE IT EXPLODE. GLASS COVERED ME WITH A FEW MINIMAL CUTS
AIR BAGS Dec 12, 2016
Incident date: Aug 6, 2016
MY SON WAS DRIVING TO WORK ON AUGUST 6, 2015. SOMETHING HAPPENED, AND HE RAN OFF THE ROAD AND HIT A TREE. AT THAT POINT THE AIRBAG COVER FLEW TOTALLY OFF, INSTEAD AND FALLING DOWN AS IT IS SUPPOSED TO. THE COVER ITSELF GASHED MY SONS FOREHEAD FROM LEFT TO RIGHT, AND HE LOST HIS RIGHT EYE. THIS I... Read more
Crash 1 injured
STRUCTURE:BODY Apr 29, 2016
Incident date: Apr 23, 2016
REAR TAILGATE WINDOW HINGE BROKE WHILE HAVING THE WINDOW ONLY OPEN AND PUTTING AWAY GROCERIES. UPON CLOSING THE WINDOW, THE RIGHT HINGE BROKE CAUSING THE WINDOW TO ALMOST FALL OFF OF THE CAR. I ATTEMPTED, WITH ASSISTANCE FROM OTHERS IN THE PARKING LOT, TO PUSH THE WINDOW BACK INTO THE FRAME AND HA... Read more
UNKNOWN OR OTHER Apr 29, 2016
Incident date: Apr 23, 2016
REAR TAILGATE WINDOW HINGE BROKE WHILE HAVING THE WINDOW ONLY OPEN AND PUTTING AWAY GROCERIES. UPON CLOSING THE WINDOW, THE RIGHT HINGE BROKE CAUSING THE WINDOW TO ALMOST FALL OFF OF THE CAR. I ATTEMPTED, WITH ASSISTANCE FROM OTHERS IN THE PARKING LOT, TO PUSH THE WINDOW BACK INTO THE FRAME AND HA... Read more
STRUCTURE:BODY Mar 7, 2016
Incident date: Jun 1, 2006
THE REAR LIFTGATE CRACKED NEAR THE MERCURY EMBLEM. THIS OCCURRED ABOUT TWO YEARS AFTER PURCHASING THE VEHICLE NEW. I TOOK IT TO TWO DIFFERENT FORD DEALERSHIPS AND WAS TOLD BY BOTH THE FORD WOULD NOT FIX THIS PROBLEM ON THE 2004. ONE STATED THE 2003 MODEL HAD THE SAME PROBLEM, BUT THAT FORD REPAIR... Read more
ENGINE Mar 7, 2016
Incident date: Feb 17, 2016
MY VEHICLE SHUTS OFF WHILE DRIVING. NO WARNING, LOSES POWER STEERING, LOSES POWER BRAKES. IT WILL START RIGH BACK UP ONCE I SHIFT INTO PARK. THIS HAPPENS AT ALL DIFFERENT SPEEDS AND TEMPERATURES. I COULD HAVE JUST GOT IN THE CAR OR BEEN DRIVING FOR HOURS. HAPPENS AT 15MPH AND 60MPH JUST THE SAM... Read more
POWER TRAIN Feb 23, 2016
Incident date: Jun 15, 2013
FAILURE OF FRONT DIFFERENTIAL MOUNT CARRIER BUSHINGS FAILURE LEADING TO TWO TRANSMISSION REBUILTS,TRANSFER CASE REBUILD, AND OVER $5000.00 IN REPAIRS. FAILURE OF CARRIER BUSHINGS WOULD LEAD TO FRONT END LOCKING UP. CAUSING A JACKHAMMER AFFECT ON THE DRIVETRAIN OF THE VEHICLE. TO CLOSE CALLS DUE TO ... Read more
VISIBILITY/WIPER Feb 3, 2016
Incident date: Jul 1, 2012
TL* THE CONTACT OWNS A 2004 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE DRIVING, THERE WAS A POPPING NOISE FROM THE REAR OF THE VEHICLE. UPON INSPECTION, IT WAS DISCOVERED THAT THE REAR LIFT GATE WINDOW HAD SUDDENLY SHATTERED. THE CONTACT INDICATED THAT WINDOW WAS REPLACED BUT THE FAILURE REO... Read more
ENGINE Jan 14, 2016
Incident date: Apr 1, 2015
THIS VEHICLE IDLES VERY LOW AND STALLS AT VARIOUS SPEEDS. NO WARNING IS GIVEN ENGINE JUST SHUTS DOWN. SPARK PLUGS HAVE BLOWN TOTALLY OUT FROM THE ENGINE SEVERAL TIMES.
FUEL/PROPULSION SYSTEM Jan 14, 2016
Incident date: Apr 1, 2015
THIS VEHICLE IDLES VERY LOW AND STALLS AT VARIOUS SPEEDS. NO WARNING IS GIVEN ENGINE JUST SHUTS DOWN. SPARK PLUGS HAVE BLOWN TOTALLY OUT FROM THE ENGINE SEVERAL TIMES.
ELECTRICAL SYSTEM Jan 5, 2016
Incident date: Jan 5, 2016
WHILE MY 17 YEAR OLD DAUGHTER WAS DRIVING WITH THE CRUISE CONTROL ON IN A 30 -40 MPH ZONE, SEVERAL LIGHTS CAME ON, THE POWER STEERING WENT OUT, AND THE VEHICLE STALLED. SHE WAS ON A SMALL 2 LANE ROAD, AND THERE WERE NO WARNINGS PRIOR TO THE OCCURRENCE. SHE WAS VERY SCARED, SHE TURNED ON THE HAZARD L... Read more
STRUCTURE:BODY Sep 30, 2015
Incident date: Sep 25, 2015
REAR LIFT GATE WINDOW HINGES RUSTED/CORRODED. HINGES HAVE BROKEN CAUSING WINDOW TO SHIFT AND MOVE.
VEHICLE SPEED CONTROL Jul 6, 2015
Incident date: Jul 6, 2015
ENGINE DIED HAS REPEATED ONLY A FEW TIMES AT OR ABOVE 50MPH OVER SPAN OF TIME
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS Jun 23, 2015
Incident date: Jun 22, 2015
TL* THE CONTACT OWNS A 2004 MERCURY MOUNTAINEER. WHILE THE VEHICLE WAS PARKED, THE REAR LIFTGATE GLASS STRUT DISENGAGED AND THE GLASS DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000. ...UPDATED 07... Read more
1 injured
AIR BAGS May 22, 2015
Incident date: May 5, 2015
I WAS DRIVING DOWN THE STREET AND ALL OF A SUDDEN MY SIDE AIRBAGS DEPLOYED. I DID NOT HIT A POT HOLE, THERE WAS NO ACCIDENT, THEY WENT OFF BY THEMSELVES. *TR
UNKNOWN OR OTHER Feb 11, 2015
Incident date: Sep 23, 2013
DOOR DINGS AND DENTS. *TR
STRUCTURE Dec 28, 2014
Incident date: Apr 1, 2014
EVERY TIME IT RAINS, EVEN JUST A SPRINKLE, WATER COMES IN FROM TOP OF DRIVER'S SIDE DOOR/ROOF. IT ALSO COMES IN THROUGH THE DOME LIGHT AND VISOR. MY FLOORBOARD IS FLOODED WITH WATER. I HAVE TRIED TO USE A CAR COVER AND IT DOES NOT WORK. I CAN NOT AFFORD AT THIS TIME TO BRING INTO A DEALERSHIP. THIS ... Read more
AIR BAGS Dec 22, 2014
Incident date: Dec 22, 2014
DRIVING AT APPRX 50 MPH WHEN SUDDENLY BOTH THE DRIVER SIDE AND PASSENGER SIDE AIR CURTAINS DEPLOYED!! THERE WAS NO ACCIDENT. NO IMPACT FROM OBJECTS. NO POT HOLES OR ROAD HAZARDS. NO WARNINGS JUST A LOUD BANG AND THE NEXT THING I KNEW I WAS HIT IN THE HEAD BY AN AIRBAG!! I HAD NO IDEA WHAT HAPPENED. ... Read more
POWER TRAIN Nov 24, 2014
Incident date: Nov 22, 2014
TL* THE CONTACT OWNS A 2006 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD WHERE IT WAS RESTARTED. HOWEVER, THE VEHICLE FAILED TO ACCELERATE PAST 35 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDE... Read more
SUSPENSION Nov 21, 2014
Incident date: Oct 9, 2013
THIS WILL NOW BE THE 5TH TIME WE HAVE REPLACED A BALL BEARING IN THIS [XXX] TRUCK ... THE FRONT DRIVER TWICE THE FRONT PASSENGER ONCE AND NOW THIS IS THE SECOND TIME FOR THE BACK DRIVER! THIS IS HORRIBLE! THERE HAS TO BE MORE OF AN ISSUE THEN JUST THAT IF IT KEEPS HAPPENING! I WILL BE CONTACTING MER... Read more
WHEELS Nov 21, 2014
Incident date: Oct 9, 2013
THIS WILL NOW BE THE 5TH TIME WE HAVE REPLACED A BALL BEARING IN THIS [XXX] TRUCK ... THE FRONT DRIVER TWICE THE FRONT PASSENGER ONCE AND NOW THIS IS THE SECOND TIME FOR THE BACK DRIVER! THIS IS HORRIBLE! THERE HAS TO BE MORE OF AN ISSUE THEN JUST THAT IF IT KEEPS HAPPENING! I WILL BE CONTACTING MER... Read more
ELECTRICAL SYSTEM Nov 14, 2014
Incident date: Apr 15, 2012
TRANSMISSION SOLENOIDS THREE TIMES, PAINT COMING OFF, PASSENGER SEAT TRIM CAME OFF, CRACKED REAR LIFT GATE, PASSENGER FRONT AND REAR DOOR WINDOWS, AND DRIVER SIDE REAR DOOR WINDOW DO NOT WORK. *TR
STRUCTURE:BODY Nov 14, 2014
Incident date: Apr 15, 2012
TRANSMISSION SOLENOIDS THREE TIMES, PAINT COMING OFF, PASSENGER SEAT TRIM CAME OFF, CRACKED REAR LIFT GATE, PASSENGER FRONT AND REAR DOOR WINDOWS, AND DRIVER SIDE REAR DOOR WINDOW DO NOT WORK. *TR
POWER TRAIN Nov 14, 2014
Incident date: Apr 15, 2012
TRANSMISSION SOLENOIDS THREE TIMES, PAINT COMING OFF, PASSENGER SEAT TRIM CAME OFF, CRACKED REAR LIFT GATE, PASSENGER FRONT AND REAR DOOR WINDOWS, AND DRIVER SIDE REAR DOOR WINDOW DO NOT WORK. *TR
VISIBILITY Nov 11, 2014
Incident date: Nov 11, 2014
I TOOK MY CHILDREN TO DAYCARE CAME HOME AND PARKED IN THE DRIVEWAY. I CAME BACK OUT TWO MINUTES LATER AND THERE IS GLASS ALL OVER. THE BACK HATCH WINDOW EXPLODED, IT LOOKS LIKE IT GOT REALLY HOT AS SOME OF THE PLASTIC TRIM IS MELTED. *TR
STRUCTURE:BODY Nov 11, 2014
Incident date: Nov 11, 2014
I TOOK MY CHILDREN TO DAYCARE CAME HOME AND PARKED IN THE DRIVEWAY. I CAME BACK OUT TWO MINUTES LATER AND THERE IS GLASS ALL OVER. THE BACK HATCH WINDOW EXPLODED, IT LOOKS LIKE IT GOT REALLY HOT AS SOME OF THE PLASTIC TRIM IS MELTED. *TR
STRUCTURE:BODY:HATCHBACK/LIFTGATE Oct 24, 2014
Incident date: Jul 19, 2014
REAR HATCH HINGE BROKE WHILE CLOSING BACK GLASS OF HATCH. *TR
POWER TRAIN Oct 21, 2014
Incident date: Oct 3, 2014
COLUMN MOUNTED GEARSHIFT SELECTOR BROKE OFF WHEN MOVING IT FROM DRIVE TO PARK. *TR
STEERING Oct 2, 2014
Incident date: Dec 7, 2012
I HAD PICKED UP MY KIDS FROM DAYCARE AND I PUT MY VEHICLE IN REVERSE AND BACKED UP. WHILE BACKING UP I HEARD A LOUD POP AND I GOT OUT TO SEE BUT THERE WAS NOTHING VISIBLE. SO I PUT THE VEHICLE IN DRIVE AND AS I WAS GOING DOWN THE STREET MY VEHICLE AXLE BROKE AND MY TRUCK HIT THE STREET IN THE MIDDLE... Read more
VEHICLE SPEED CONTROL Oct 2, 2014
Incident date: Dec 7, 2012
I HAD PICKED UP MY KIDS FROM DAYCARE AND I PUT MY VEHICLE IN REVERSE AND BACKED UP. WHILE BACKING UP I HEARD A LOUD POP AND I GOT OUT TO SEE BUT THERE WAS NOTHING VISIBLE. SO I PUT THE VEHICLE IN DRIVE AND AS I WAS GOING DOWN THE STREET MY VEHICLE AXLE BROKE AND MY TRUCK HIT THE STREET IN THE MIDDLE... Read more
POWER TRAIN Oct 2, 2014
Incident date: Dec 7, 2012
I HAD PICKED UP MY KIDS FROM DAYCARE AND I PUT MY VEHICLE IN REVERSE AND BACKED UP. WHILE BACKING UP I HEARD A LOUD POP AND I GOT OUT TO SEE BUT THERE WAS NOTHING VISIBLE. SO I PUT THE VEHICLE IN DRIVE AND AS I WAS GOING DOWN THE STREET MY VEHICLE AXLE BROKE AND MY TRUCK HIT THE STREET IN THE MIDDLE... Read more
WHEELS Oct 2, 2014
Incident date: Dec 7, 2012
I HAD PICKED UP MY KIDS FROM DAYCARE AND I PUT MY VEHICLE IN REVERSE AND BACKED UP. WHILE BACKING UP I HEARD A LOUD POP AND I GOT OUT TO SEE BUT THERE WAS NOTHING VISIBLE. SO I PUT THE VEHICLE IN DRIVE AND AS I WAS GOING DOWN THE STREET MY VEHICLE AXLE BROKE AND MY TRUCK HIT THE STREET IN THE MIDDLE... Read more
STRUCTURE:BODY Sep 30, 2014
Incident date: Sep 30, 2014
PLASTIC/FIBERGLASS LIFTGATE CRACKED AROUND EMBLEM. THIS PROBLEM STARTED A FEW YEARS AGO AND HAS COMPLETELY CRACKED IN HALF. FORD EXPLORER HAD THE SAME PROBLEM AND HALF OF IT FLEW OFF WHILE DRIVING VEHICLE IN COMMUTE TRAFFIC....SEEMS THIS WOULD POTENTIALLY OPEN FAMILY MEMBER UP TO LEGAL LITIGATION I... Read more
STRUCTURE:BODY Sep 30, 2014
Incident date: Sep 30, 2014
REAR HATCH HINGE BROKE WHILE OPENING BACK GLASS OF HATCH, NEARLY FELL ON SPOUSE WHILE OPENING. *TR
ENGINE Aug 17, 2014
Incident date: Jun 17, 2014
USING CRUISE CONTROL GOING DOWN A SLIGHT GRADE THE ENGINE DIED. THIS HAS HAPPENED MULTIPLE TIMES IN THE LAST FEW MONTHS, SO NOW I KNOW TO PUT THE VEHICLE IN NETURAL WHILE STILL MOVING AND RE-START THE ENGINE, THEN PULL BACK DOWN INTO DRIVE. THIS ISN'T EASY TO DO, SO BE CAREFUL NOT TO PUT IN REVERS... Read more
VEHICLE SPEED CONTROL Aug 17, 2014
Incident date: Jun 17, 2014
USING CRUISE CONTROL GOING DOWN A SLIGHT GRADE THE ENGINE DIED. THIS HAS HAPPENED MULTIPLE TIMES IN THE LAST FEW MONTHS, SO NOW I KNOW TO PUT THE VEHICLE IN NETURAL WHILE STILL MOVING AND RE-START THE ENGINE, THEN PULL BACK DOWN INTO DRIVE. THIS ISN'T EASY TO DO, SO BE CAREFUL NOT TO PUT IN REVERS... Read more
VEHICLE SPEED CONTROL Jul 21, 2014
Incident date: Jul 20, 2014
THIS IS NOT THE FIRST TIME THIS HAS HAPPENED! WE WERE DRIVING WHEN MY HUSBAND SET THE CRUISE CONTROL AND IT STALLED OUR VEHICLE! HE SET IT FOR 45 MPH AND IT JUST SHUT THE CAR DOWN! THIS IS NOT THE FIRST TIME THIS HAS HAPPENED WE SET IT FOR 35 MPH AND IT STALLED THE VEHICLE WE NOTIFIED THE COMPANY WE... Read more
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT Jul 7, 2014
Incident date: Jul 7, 2014
TL* THE CONTACT OWNS A 2004 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE LATCH ON THE HATCH BACK FRACTURED. THE CONTACT OPENED THE DOOR AND THE DOOR CAME DOWN AND STRUCK HER HEAD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILU... Read more
1 injured
SUSPENSION May 22, 2014
Incident date: May 20, 2014
TL* THE CONTACT OWNS A 2004 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE TRAVELING 50 MPH, THERE WAS AN ABNORMAL NOISE AND BURNING ODOR EMITTED FROM THE REAR END OF THE VEHICLE. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED. THE FAILURE OCCURRED ON TWO OTHER OCCASIONS. THE VEHICLE WAS TAK... Read more
SUSPENSION:REAR:AXLE:SPINDLE May 22, 2014
Incident date: May 20, 2014
TL* THE CONTACT OWNS A 2004 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE TRAVELING 50 MPH, THERE WAS AN ABNORMAL NOISE AND BURNING ODOR EMITTED FROM THE REAR END OF THE VEHICLE. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED. THE FAILURE OCCURRED ON TWO OTHER OCCASIONS. THE VEHICLE WAS TAK... Read more

Showing 50 of 271 complaints.

Technical Service Bulletins, 2004 MERCURY MOUNTAINEER

125 manufacturer communications from 104 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
110000 ELECTRICAL SYSTEM17
106000 POWER TRAIN:AXLE ASSEMBLY11
061000 ENGINE AND ENGINE COOLING:ENGINE11
060000 ENGINE AND ENGINE COOLING7
100000 POWER TRAIN5
162000 STRUCTURE:BODY4
090000 FUEL SYSTEM, OTHER4
091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM3
TSB 19-2026 Feb 7, 2019
160000 STRUCTURE
Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Fo
TSB 19-2026 Feb 7, 2019
160000 STRUCTURE
Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Fo
TSB 19-2026 Feb 7, 2019
350000 EQUIPMENT
Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Fo
SSM 46085 Sep 21, 2016
060000 ENGINE AND ENGINE COOLING
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085 Sep 21, 2016
061000 ENGINE AND ENGINE COOLING:ENGINE
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085 Sep 21, 2016
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085 Sep 21, 2016
061110 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085 Sep 21, 2016
061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085 Sep 21, 2016
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085 Sep 21, 2016
061320 ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085 Sep 21, 2016
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085 Sep 21, 2016
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085 Sep 21, 2016
062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085 Sep 21, 2016
062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085 Sep 21, 2016
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085 Sep 21, 2016
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085 Sep 21, 2016
063110 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085 Sep 21, 2016
063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085 Sep 21, 2016
063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085 Sep 21, 2016
063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085 Sep 21, 2016
060000 ENGINE (PWS)
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
TSB-12-7-4 Jul 10, 2012
060000 ENGINE (PWS)
FORD/LINCOLN/MERCURY: IF BATTERY WAS DISCONNECTED OR DEAD, VEHICLES/TRUCKS MAY EXPERIENCE HARD STARTS AND ENGINE IDLE RPM FLUCTUATION AND EXHIBIT DIAGNOSTIC TROUBLE CODES (DTCS) P0505, P0506, P2111 AND P2112. *PE
TSB-08-19-3 May 1, 2009
106200 POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
FORD: SOME VEHICLES MAY EXHIBIT OIL SEPARATION FROM THE INTERNAL LUBE FOUND IN THE UNITIZED CARTRIDGE SEAL. OIL SEPARATION APPEARS TO BE AND IS OFTEN MISDIAGNOSED, AS AN AXLE LUBE LEAK. *PE
TSB-08-19-3 May 1, 2009
106220 POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
FORD: SOME VEHICLES MAY EXHIBIT OIL SEPARATION FROM THE INTERNAL LUBE FOUND IN THE UNITIZED CARTRIDGE SEAL. OIL SEPARATION APPEARS TO BE AND IS OFTEN MISDIAGNOSED, AS AN AXLE LUBE LEAK. *PE
07212 Oct 1, 2007
061000 ENGINE AND ENGINE COOLING:ENGINE
SOME 1997-2008 VEHICLES EQUIPPED WITH A 4.6L 2V, 5.4L 2V, OR 6.8L 2V ENGINE--SPARK PLUG THREAD REPAIR PROCEDURE--NOT COVERED UNDER NEW VEHICLE LIMITED WARRANTY. *NJ THIS INCLUDES F-53 MOTORHOME CHASSIS. UPDATED 2/23/10. *PE
06216 Jan 1, 2006
106000 POWER TRAIN:AXLE ASSEMBLY
LIMITED SLIP AXLE CHATTER, SHUDDER, BINDING SENSATION, OR VIBRATION DURING LOW SPEED TURNING MANEUVERS. *TT
05213 Jan 1, 2006
091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
MALFUNCTION INDICATOR LAMP ON WITH PCM DIAGNOSTIC TROUBLE CODE P0463 AND/OR IC DIAGNOSTIC TROUBLE CODE B1201 - FUEL GAUGE DROPS TO EMPTY OR SLOW TO UPDATE AFTER REFUELING. *TT
0637 Jan 1, 2006
190000 TIRES
LOW TIRE INDICATOR ON - TPMS SYSTEM SENSOR WAKE UP. *TT
041601 Nov 14, 2005
060000 ENGINE AND ENGINE COOLING
WDS COP KIT DIAGNOSTIC TIP - COIL ON PLUG (COP) IGNITION SYSTEMS - ENGINE MISFIRE OR ROUGH RUNNING. *TT
042115 Oct 31, 2005
081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
FUEL GAUGE SLOW TO UPDATE AFTER REFUELING. *EH
051710 Oct 7, 2005
021600 SUSPENSION:FRONT:WHEEL BEARING
NOISE FROM REAR WHEEL HUB BEARINGS. *TT
18719 Jul 1, 2005
090000 FUEL SYSTEM, OTHER
MALFUNCTION INDICATOR LAMP COMING ON WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0171, P0172, P0174 AND/OR P0175 (FUEL SYSTEM TOO RICH OR LEAN). *TT
04105 Jun 7, 2005
106220 POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
AXLE SEAL LEAKS. LEAKS FROM REAR HALFSHAFT AXLE SEAL. SERVICE TIPS. *TT
0537 Jun 7, 2005
105000 POWER TRAIN:DRIVELINE
DRIVELINE 1ST ORDER VIBRATION/BOOM/DRONE. *TT
04219 Jun 7, 2005
110000 ELECTRICAL SYSTEM
MALFUNCTION INDICATOR LAMP (MIL) AND ELECTRONIC THROTTLE CONTROL (ETC) LAMPS ON WITH BOTH DIAGNOSTIC TROUBLE CODE (DTC) P2106 AND P2135. *TT
042421 Jun 7, 2005
151300 SEAT BELTS:FRONT:RETRACTOR
SAFETY BELT RETRACTION SPEED. *TT
051016 Jun 7, 2005
060000 ENGINE AND ENGINE COOLING
NO START/HARD START ON COLD SOAK - 4.0L ENGINE. *TT
04B22 May 27, 2005
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
IMPROPERLY FORMULATED TRANSMISSION FLUID THAT, OVER TIME, MAY CAUSE DELAYED/HARSH REVERSE ENGAGEMENTS. CUSTOMER SATISFACTION PROGRAM 04B22. 5R55S/E & 5R44E TRANSMISSION FLUID ADDITIVE. *TT SUPPLEMENT #1. *TT SUPPLEMENT #2. *TT SUPP
18573 Apr 1, 2005
060000 ENGINE AND ENGINE COOLING
NO START/HARD START ON COLD SOAK. *TT
05618 Apr 1, 2005
106000 POWER TRAIN:AXLE ASSEMBLY
REAR AXLE NOISE REPAIR. *TT
05612 Apr 1, 2005
100000 POWER TRAIN
DELAYED OR HARSH REVERSE ENGAGEMENTS - 5R55S TRANSMISSION - VEHICLES BUILT PRIOR TO 09/23/2004. *TT
05419 Apr 1, 2005
282100 BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
FALSE PARKING AID WARNINGS. *TT
0561 Apr 1, 2005
110000 ELECTRICAL SYSTEM
WRENCH LAMP ON AND NO DIAGNOSTIC TROUBLE CODE (DTC) STORED. *TT
05416 Mar 7, 2005
220000 SEATS
FRONT SEAT(S) SLIGHT MOVEMENT WHEN ACCELERATING AND/OR DECELERATING. *TT
04262 Mar 7, 2005
282100 BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
FALSE PARKING AID WARNINGS. *TT UPDATE. *TT
0531 Feb 21, 2005
061000 ENGINE AND ENGINE COOLING:ENGINE
MAF DIAGNOSTIC SERVICE TIP - VEHICLES EQUIPPED WITH EGR SYSTEM MODULE (ESM). *TT
0538 Feb 21, 2005
010000 STEERING
INCREASED TURNING EFFORT DURING LOW SPEED SHARP TURNS FALSE 4X4 ENGAGEMENT. *EH
0539 Feb 21, 2005
060000 ENGINE AND ENGINE COOLING
MIL ON AND/ OR RUNS ROUGH/MISFIRE DTCS P0300-P0308 P0316 AND OR P0171/P0174 4.6L ENGINE. *EH
04259 Jan 24, 2005
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REAR POWER WINDOW(S) INOPERATIVE. *TT
0485 Jan 1, 2005
162000 STRUCTURE:BODY
LIFTGATE GLASS APPLIQUE DAMAGED/CRACKED. SERVICE PROCEDURE. *TT
18381 Jan 1, 2005
110000 ELECTRICAL SYSTEM
OPEN FUSE F2.20 (5 AMP) AND/OR F2.1 (30 AMP) WHICH MAY RESULT IN LOSS OF FUNCTION OF SEVERAL SYSTEMS INCLUDING POWER SEATS, ADJUSTABLE PEDALS AND POWER DOOR LOCKS. *TT
050618 Jan 1, 2005
022000 SUSPENSION:REAR
REAR AXLE NOISE REPAIR. *SC
05136 Jan 1, 2005
132000 VISIBILITY:GLASS, SIDE/REAR
BACKGLASS DIFFICULT TO CLOSE AND AN INTERMITTENT DOOR AJAR LAMP. *TT
05262 Jan 1, 2005
110000 ELECTRICAL SYSTEM
MIL ON WITH DTC P0191 WITH OR WITHOUT VARIOUS DRIVABILITY SYMPTOMS AND/OR ADDITIONAL DTCS. *TT
052624 Jan 1, 2005
190000 TIRES
VIBRATION DIAGNOSIS - TIRE/WHEEL RUNOUT. *TT
052624 Jan 1, 2005
200000 WHEELS
VIBRATION DIAGNOSIS - TIRE/WHEEL RUNOUT. *TT
0471 Dec 31, 2004
110000 ELECTRICAL SYSTEM
WARNING INDICATORS-PARKING AID-REVERSE SENSING SYSTEM (RSS) AND FORWARD SENSING SYSTEM (FSS)-FALSE ACTIVATION OF WARNING TONE-SERVICE TIPS. *MJ UPDATE. *TT
04225 Dec 31, 2004
060000 ENGINE AND ENGINE COOLING
THROTTLE PEDAL RESPONSE ON TIP IN VEHICLES BUILT BEFORE 10/4/2004 EQUIPPED WITH A 4.0L ENGINE. *EH
04268 Dec 31, 2004
100000 POWER TRAIN
INCREASED EFFORT DURING LOW SPEED SHARP TURNS ON 4X4 VEHICLES. *TT
04251 Dec 27, 2004
162000 STRUCTURE:BODY
ALUMINUM CORROSION - SERVICE TIP. *TT
04255 Dec 27, 2004
162000 STRUCTURE:BODY
RATTLING NOISE - RIGHT FRONT FENDER WHILE DRIVING. *TT
04189 Dec 13, 2004
138200 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
REAR WINDOW DEFROSTER GRID/INTEGRAL ANTENNA DIAGNOSIS AND REPAIR - TERMINAL TAB REPAIR. *TT
042107 Dec 13, 2004
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
GENERAL (PCM) POWER TRAIN CONTROL MODULE PROGRAMMING PROCEDURES. *TT
04197 Nov 15, 2004
110000 ELECTRICAL SYSTEM
MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTC'S) P0172 AND/OR P0175. *TT
042212 Nov 15, 2004
103300 POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
GEAR SELECTOR LEVER - INCREASED EFFORT TO SHIFT FROM DRIVE TO PARK. *TT
04217 Nov 1, 2004
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
GENERAL POWER TRAIN CONTROL MODULE (PCM) PROGRAMMING PROCEDURES. *TT
042112 Nov 1, 2004
060000 ENGINE AND ENGINE COOLING
ROUGH IDLE IN DRIVE. *EH
04195 Oct 4, 2004
130000 VISIBILITY
FRONT WINDOW CLUNK NOISE. *TT
041910 Oct 4, 2004
061000 ENGINE AND ENGINE COOLING:ENGINE
OIL LEAK FROM OIL FILTER ADAPTER - 4.0L SOHC ENGINE BUILT BEFORE 4/1/2004. *TT
18202 Oct 1, 2004
100000 POWER TRAIN
UNINTENDED 4X4 ENGAGEMENT DURING LOW SPEED PARKING LOT TURNS. VARIOUS MODELS INCLUDING THE 2005 EXPLORER AND MOUNTAINEER. *TT
18215 Oct 1, 2004
162300 STRUCTURE:BODY:DOOR
BROKEN REAR CARGO STORAGE DOOR LIFT HANDLE. VARIOUS MODELS INCLUDING 2005 EXPLORER/MOUNTAINEER. *TT
18217 Oct 1, 2004
090000 FUEL SYSTEM, OTHER
MULTIPLE VEHICLES - FUEL LEVEL INDICATION CONCERNS - SERVICE TIP. VARIOUS MODELS INCLUDING 2005 SUPER DUTY F-SERIES, EXCURSION, EXPEDITION, EXPLORER, MOUNTAINEER AND AVIATOR. *TT
18221 Oct 1, 2004
106000 POWER TRAIN:AXLE ASSEMBLY
REAR AXLE NOISE. OASIS. VARIOUS MODELS INCLUDING 2005 EXPLORER, MOUNTAINEER AND AVIATOR. *TT
18254 Oct 1, 2004
180000 VEHICLE SPEED CONTROL
SPEED CONTROL INOPERATIVE OR NOT HOLDING THE SET SPEED. OASIS. VARIOUS MODELS INCLUDING 2005 EXPLORER, SPORT TRAC, MOUNTAINEER AND AVIATOR. *TT
03198 Sep 6, 2004
106000 POWER TRAIN:AXLE ASSEMBLY
CHATTER, SHUDDER, A BINDING SENSATION, OR VIBRATION DURING LOW SPEED TURNS ON VEHICLES EQUIPPED WITH THE 9.75 INCH OR 8.8 INCH LIMITED SLIP REAR AXLE. *TT
04174 Sep 6, 2004
110000 ELECTRICAL SYSTEM
MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED - SYSTEM LEAN DIAGNOSTIC TROUBLE CODES (DTC'S) - SERVICE TIPS. VARIOUS MODELS INCLUDING 2004 F-SERIES. *TT
041715 Sep 6, 2004
106000 POWER TRAIN:AXLE ASSEMBLY
FRONT AXLE TUBE LEAK. *EH
18121 Sep 1, 2004
091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
FUEL GAUGE SLOW TO UPDATE. *TT
18171 Sep 1, 2004
113000 ELECTRICAL SYSTEM:STARTER ASSEMBLY
NO CRANK/NO START CONDITION WHEN VEHICLE TEMPERATURE IS BELOW FREEZING (32F/0C). *TT
031404 Aug 23, 2004
061000 ENGINE AND ENGINE COOLING:ENGINE
ENGINE MISFIRE OR RUNNING - COIL ON PLUG (COP) IGNITION SYSTEMS - WDS COP KIT DIAGNOSTIC TIPS. TO INCLUDE VARIOUS 2005 MODELS. * AR THIS ARTICLE 04161 SUPERSEDES TSB 03-14-04.
041514 Aug 9, 2004
138120 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
REAR WINDOW DEFROSTER GRID/INTEGRAL ANTENNA DIAGNOSIS AND REPAIR - TERMINAL TAB REPAIR. *TT
031501 Jul 12, 2004
138120 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
INOPERATIVE ELECTRIC REAR WINDOW DEFROSTER (HEATED BACKLITE) GRID LINES, INTEGRAL ANTENNA CONCERNS. *TT
04B17 Jul 1, 2004
199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
SOME OF THE VEHICLES WERE BUILT WITH INSTRUMENT CLUSTERS THAT WERE NOT CONFIGURED PROPERLY FOR USE WITH A REVISED TPMS MODULE. THE TIRE PRESSURE MODULE SYSTEM (TPMS) IS FULLY FUNCTIONAL, BUT THERE IS NO VISUAL INDICATION TO A DRIVER IF THE
17905 Jul 1, 2004
106000 POWER TRAIN:AXLE ASSEMBLY
MULTIPLE VEHICLES USING FEHP REAR AXLE FLUID. FLUID USAGE CHANGE. *TT
17883 Jun 1, 2004
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
DELAYED/HARSH REVERSE ENGAGEMENT. *TT
04B15 May 1, 2004
106000 POWER TRAIN:AXLE ASSEMBLY
REAR AXLE DATE CODE INSPECTION AND SERVICE. VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPER MIX OF REAR AXLE LUBRICANT AND FRICTION MODIFIER ADDITIVE. IF SO, THE CUSTOMER MAY EXPERIENCE NOISE AND VIBRATION WHILE DRIVING. *TT *MJ
17717 Apr 1, 2004
106000 POWER TRAIN:AXLE ASSEMBLY
REAR AXLE CHATTER, SHUDDER, BINDING SENSATION, OR VIBRATION DURING LOW SPEED TURNS. *TT
17728 Apr 1, 2004
036100 SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ANTI-LOCK BRAKE SYSTEM (ABS) LIGHT ON WITH DIAGNOSTIC TROUBLE CODE (DTC) B2900, U1900 AND C1805. *TT
17736 Apr 1, 2004
106000 POWER TRAIN:AXLE ASSEMBLY
REAR AXLE NOISE. *TT
17592 Mar 1, 2004
110000 ELECTRICAL SYSTEM
AN INTERMITTENT NO START AND/OR MALFUNCTION INDICATOR LAMP (MIL) ON WITH DIAGNOSTIC TROUBLE CODES (DTC'S) P1233, P1234, P1235, P1236, P1237 OR P1238. *TT
17626 Mar 1, 2004
036400 SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
STANDARD ABS (NOT ADVANCE TRAC/IVD) BUILT PRIOR TO 2/9/2004 MAY EXHIBIT AN INTERMITTENT AMBER ABS LIGHT ON WITH DIAGNOSTIC TROUBLE CODE (DTC'S) B2900, U1900 AND POSSIBLY C1805 STORED IN MEMORY. *TT
17640 Mar 1, 2004
141000 AIR BAGS:FRONTAL
POOR FIT BETWEEN DRIVER AIR BAG AND STEERING WHEEL. *TT
17641 Mar 1, 2004
106000 POWER TRAIN:AXLE ASSEMBLY
REAR 3.55 AXLE NOISE. CERTIFIED REAR AXLE OR IMPROVED GEAR SET AVAILABLE. *TT
17664 Mar 1, 2004
061000 ENGINE AND ENGINE COOLING:ENGINE
INTERMITTENT HARD START, LONG CRANK TIME OR MULTIPLE CRANK ATTEMPTS BEFORE STARTING. *TT
17666 Mar 1, 2004
061000 ENGINE AND ENGINE COOLING:ENGINE
DIAGNOSTIC TROUBLE CODE (DTC) U0300 (INTERNAL CONTROL MODULE SOFTWARE INCOMPATIBILITY) STORED IN THE PCM WITH NO OTHER DTC'S PRESENT. *TT
17670 Mar 1, 2004
110000 ELECTRICAL SYSTEM
MALFUNCTION INDICATOR (DTC) LAMP ON WITH DIAGNOSTIC TROUBLE CODE (DTC) P2106. *TT
17680 Mar 1, 2004
162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE
REAR LIFTGATE RATTLE / LIGHT POPPING NOISE. *TT
17544 Feb 1, 2004
061000 ENGINE AND ENGINE COOLING:ENGINE
GENERATOR NOISE IN COLD AMBIENT TEMPERATURES. *MJ
17555 Feb 1, 2004
100000 POWER TRAIN
CERTIFIED REAR AXLE AVAILABLE. *MJ
17558 Feb 1, 2004
110000 ELECTRICAL SYSTEM
INTERMITTENT AIR BAG WARNING LAMP ON, MEMORY SEAT, AND/OR ADJUSTABLE PEDAL CONCERNS. *MJ

Showing 100 of 125 bulletins.

MERCURY MOUNTAINEER - All Years Overview

Complete safety history for the MERCURY MOUNTAINEER across all model years (1996, 2010).

49 Total Recalls
2,657 Total Complaints
0 Investigations
192 Reported Crashes
91 Reported Fires
5 Reported Deaths

MERCURY MOUNTAINEER - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2010 1 24 View
2009 0 8 View
2008 2 156 View
2007 1 119 View
2006 2 153 View
2005 1 113 View
2004 (current) 1 271
2003 1 220 View
2002 4 504 View
2001 4 32 View
2000 8 164 View
1999 9 182 View
1998 6 298 View
1997 7 399 View
1996 2 3 View

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Model Recalls Complaints
MILAN 288 3,214 View
SABLE 111 7,213 View
GRAND MARQUIS 105 4,962 View
COUGAR 78 2,652 View
CAPRI 56 60 View
MYSTIQUE 49 1,514 View
MARINER 34 1,718 View
LYNX 30 35 View