2008 MERCURY MOUNTAINEER

2 recalls — 50 complaints

07E104000 Dec 11, 2007
VISIBILITY:GLASS, SIDE/REAR
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
Remedy: SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
1,657 vehicles affected
07V453000 Sep 26, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH THE 4.6L ENGINE AND 6R TRANSMISSION, THE BOLT SECURING THE TRANSMISSION OIL COOLER LINE FITTINGS AT THE TRANSMISSION MAY NOT HAVE BEEN SUFFICIENTLY TORQUED DURING VEHICLE ASSEMBLY. AS A RESULT, THE BOLT MAY LOOSEN AND THE TRANSMISSION OIL COOLER LINES MAY DISENGAGE FROM THE TRANSMISSION, CAUSING A TRANSMISSION FLUID LEAK.
Remedy: DEALERS WILL INSPECT AND HAVE THE TRANSMISSION COOLER LINE ATTACHMENT BOLT TIGHTENED FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 30, 2007. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
1,497 vehicles affected
ENGINE AND ENGINE COOLING Sep 3, 2025
The contact owns a 2008 Mercury Mountaineer. The contact stated that the check engine warning light was illuminated. The contact stated the vehicle stalled while driving at an undisclosed speed. The contact stated that several attempts were needed to restart the vehicle to continue driving. The contact stated that the gear shifter intermittently failed to move to the intended position. The contact stated that there was an abnormal fuel odor inside the cabin of the vehicle, and the fuel level was lowered sooner than normal. The vehicle was taken to the dealer to be diagnosed; however, the result was not provided. The contact stated that there was a code for an EVAP failure. The vehicle was not repaired. The vehicle was taken to another dealer, Peoria Ford (9130 W Bell Rd, Peoria, AZ 85382) however, the contact was not provided the cause for the failure. The vehicle was taken to an independent mechanic; however, the vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 200,000.
FUEL SYSTEM, GASOLINE Sep 3, 2025
The contact owns a 2008 Mercury Mountaineer. The contact stated that the check engine warning light was illuminated. The contact stated the vehicle stalled while driving at an undisclosed speed. The contact stated that several attempts were needed to restart the vehicle to continue driving. The contact stated that the gear shifter intermittently failed to move to the intended position. The contact stated that there was an abnormal fuel odor inside the cabin of the vehicle, and the fuel level was lowered sooner than normal. The vehicle was taken to the dealer to be diagnosed; however, the result was not provided. The contact stated that there was a code for an EVAP failure. The vehicle was not repaired. The vehicle was taken to another dealer, Peoria Ford (9130 W Bell Rd, Peoria, AZ 85382) however, the contact was not provided the cause for the failure. The vehicle was taken to an independent mechanic; however, the vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 200,000.
STEERING:STEERING CONTROL MODULE Oct 21, 2021
The contact owns a 2008 Mercury Mountaineer. The contact stated that after parking the vehicle, he was unable to remove the key from the ignition. The contact stated no warning light was illuminated. The contact stated he was able to remove the key after disconnecting the battery. The contact took the vehicle to an independent mechanic and was informed that the steering column lock module needed to be replaced. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 141,782.
POWER TRAIN Oct 18, 2020
SINCE I PURCHASED IN 2009, ENGINE KILLS ANYTIME, MOSTLY WHEN GAS PEDAL NOT PRESSED. PULLING OUT OF PARKING LOTS, SITTING AT RED LIGHTS, OR LETTING OFF GAS ON INTERSTATE, ENGINE JUST KILLS. SOMETIMES FEELS LIKE A JOLT. I HAVE TO PUT THE SHIFT IN NEUTRAL AND RESTART THE ENGINE. RECORDS OF ALL VISITS FOR THE PROBLEM AT DEALERSHIP. NEVER COULD SOLVE PROBLEM, BUT TOO UNSAFE TO DONATE TO MY GRANDSON. IF SOMETHING WERE TO HAPPEN TO HIM BECAUSE OF A DEFECT THAT WAS NEVER FOUND, I DON'T KNOW WHAT I'D DO. CANNOT CHECK TRANSMISSION FLUID LEVEL. SEALED. I DO HAVE SOME FLUID STAINS ON MY DRIVEWAY. FOR YEARS I'VE REPORTED TO THE DEALERSHIP AND SPECIFIED THE CONCERN FOR SAFETY BUT TO NO AVAIL. IT KILLS ANYTIME. MAY NOT DIE FOR A WEEK, OR TOMORROW, OR EVEN A MONTH. NO PARTICULAR PATTERN. FEELS LIKE A TRANSMISSION PROBLEM. IF I'M SITTING IN A PARKING LOT WITH MOTOR RUNNING, SOMETIMES IT JUST KILLS. IT'S THE SHIFTING TO NEUTRAL WHILE DRIVING ON HIGHWAYS AND STREETS TO RESTART WHILE MOVING I'M WORRIED ABOUT. I'VE HAD SEVERAL MECHANICS CLAIM THEY FIXED IT BUT TO NO AVAIL. PLEASE GIVE ME SOME DIRECTION. ALL THE SHOPS I'VE GONE TO ARE REPUTABLE BUSINESSES. ONE MECHANIC SAID THE ELECTRONIC BRAIN (COMPUTER BOX) MIGHT BE CAUSING AND SAID TO SEND IT TO MERCURY FOR RECALCULATION. I DON'T KNOW ABOUT THAT. MOST OF THE READ OUTS ARE EPA RELATED.
ENGINE Oct 18, 2020
SINCE I PURCHASED IN 2009, ENGINE KILLS ANYTIME, MOSTLY WHEN GAS PEDAL NOT PRESSED. PULLING OUT OF PARKING LOTS, SITTING AT RED LIGHTS, OR LETTING OFF GAS ON INTERSTATE, ENGINE JUST KILLS. SOMETIMES FEELS LIKE A JOLT. I HAVE TO PUT THE SHIFT IN NEUTRAL AND RESTART THE ENGINE. RECORDS OF ALL VISITS FOR THE PROBLEM AT DEALERSHIP. NEVER COULD SOLVE PROBLEM, BUT TOO UNSAFE TO DONATE TO MY GRANDSON. IF SOMETHING WERE TO HAPPEN TO HIM BECAUSE OF A DEFECT THAT WAS NEVER FOUND, I DON'T KNOW WHAT I'D DO. CANNOT CHECK TRANSMISSION FLUID LEVEL. SEALED. I DO HAVE SOME FLUID STAINS ON MY DRIVEWAY. FOR YEARS I'VE REPORTED TO THE DEALERSHIP AND SPECIFIED THE CONCERN FOR SAFETY BUT TO NO AVAIL. IT KILLS ANYTIME. MAY NOT DIE FOR A WEEK, OR TOMORROW, OR EVEN A MONTH. NO PARTICULAR PATTERN. FEELS LIKE A TRANSMISSION PROBLEM. IF I'M SITTING IN A PARKING LOT WITH MOTOR RUNNING, SOMETIMES IT JUST KILLS. IT'S THE SHIFTING TO NEUTRAL WHILE DRIVING ON HIGHWAYS AND STREETS TO RESTART WHILE MOVING I'M WORRIED ABOUT. I'VE HAD SEVERAL MECHANICS CLAIM THEY FIXED IT BUT TO NO AVAIL. PLEASE GIVE ME SOME DIRECTION. ALL THE SHOPS I'VE GONE TO ARE REPUTABLE BUSINESSES. ONE MECHANIC SAID THE ELECTRONIC BRAIN (COMPUTER BOX) MIGHT BE CAUSING AND SAID TO SEND IT TO MERCURY FOR RECALCULATION. I DON'T KNOW ABOUT THAT. MOST OF THE READ OUTS ARE EPA RELATED.
UNKNOWN OR OTHER Oct 18, 2020
SINCE I PURCHASED IN 2009, ENGINE KILLS ANYTIME, MOSTLY WHEN GAS PEDAL NOT PRESSED. PULLING OUT OF PARKING LOTS, SITTING AT RED LIGHTS, OR LETTING OFF GAS ON INTERSTATE, ENGINE JUST KILLS. SOMETIMES FEELS LIKE A JOLT. I HAVE TO PUT THE SHIFT IN NEUTRAL AND RESTART THE ENGINE. RECORDS OF ALL VISITS FOR THE PROBLEM AT DEALERSHIP. NEVER COULD SOLVE PROBLEM, BUT TOO UNSAFE TO DONATE TO MY GRANDSON. IF SOMETHING WERE TO HAPPEN TO HIM BECAUSE OF A DEFECT THAT WAS NEVER FOUND, I DON'T KNOW WHAT I'D DO. CANNOT CHECK TRANSMISSION FLUID LEVEL. SEALED. I DO HAVE SOME FLUID STAINS ON MY DRIVEWAY. FOR YEARS I'VE REPORTED TO THE DEALERSHIP AND SPECIFIED THE CONCERN FOR SAFETY BUT TO NO AVAIL. IT KILLS ANYTIME. MAY NOT DIE FOR A WEEK, OR TOMORROW, OR EVEN A MONTH. NO PARTICULAR PATTERN. FEELS LIKE A TRANSMISSION PROBLEM. IF I'M SITTING IN A PARKING LOT WITH MOTOR RUNNING, SOMETIMES IT JUST KILLS. IT'S THE SHIFTING TO NEUTRAL WHILE DRIVING ON HIGHWAYS AND STREETS TO RESTART WHILE MOVING I'M WORRIED ABOUT. I'VE HAD SEVERAL MECHANICS CLAIM THEY FIXED IT BUT TO NO AVAIL. PLEASE GIVE ME SOME DIRECTION. ALL THE SHOPS I'VE GONE TO ARE REPUTABLE BUSINESSES. ONE MECHANIC SAID THE ELECTRONIC BRAIN (COMPUTER BOX) MIGHT BE CAUSING AND SAID TO SEND IT TO MERCURY FOR RECALCULATION. I DON'T KNOW ABOUT THAT. MOST OF THE READ OUTS ARE EPA RELATED.
SEAT BELTS Aug 24, 2020
ON A 2008 MERCURY MOUNTAINEER THE DRIVER SIDE SEAT BELT WILL NOT STAY HOOKED IN IT COMES LOSE.
SEAT BELTS Aug 10, 2020
DRIVERS SIDE SEAT BELT WITH NOT STAY LOCKED IN.
SEAT BELTS Aug 10, 2020
SEAT BELT ON THE DRIVERS SIDE FAILS TO SAY HOOKED INTO THE SEAT BELT CLIP-IN
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL May 27, 2020
TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTING SYSTEM WAS INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE HOWEVER, WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE INSTRUMENT PANEL LIGHTS WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE THEN WAS TAKEN TO MARITIME FORD (1305 FRANKLIN ST, MANITOWOC, WI 54220) WHERE THE VEHICLE WAS DIAGNOSED AND IT WAS DETERMINED THAT THE DIMMER SWITCH NEEDED TO BE PLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. *DT*JB
ENGINE May 9, 2020
CAR WHEN IDLE SHUTS OFF IN MIDDLE OF TRAFFIC LOCKING BREAK AN STEERING WHEEL CAN CAUSE ACCIDENT HAPPENED TO ME IN MIDDLE OF TRAFFIC THANK GOD I WAS CLOSE TO EMERGENCY EXIT CAR SHUTOFF NOT ALLOWING TO BRAKE HAD TO PRESS EMERGENCY BRAKE. *TR
ELECTRICAL SYSTEM May 9, 2020
CAR WHEN IDLE SHUTS OFF IN MIDDLE OF TRAFFIC LOCKING BREAK AN STEERING WHEEL CAN CAUSE ACCIDENT HAPPENED TO ME IN MIDDLE OF TRAFFIC THANK GOD I WAS CLOSE TO EMERGENCY EXIT CAR SHUTOFF NOT ALLOWING TO BRAKE HAD TO PRESS EMERGENCY BRAKE. *TR
ELECTRONIC STABILITY CONTROL (ESC) May 9, 2020
CAR WHEN IDLE SHUTS OFF IN MIDDLE OF TRAFFIC LOCKING BREAK AN STEERING WHEEL CAN CAUSE ACCIDENT HAPPENED TO ME IN MIDDLE OF TRAFFIC THANK GOD I WAS CLOSE TO EMERGENCY EXIT CAR SHUTOFF NOT ALLOWING TO BRAKE HAD TO PRESS EMERGENCY BRAKE. *TR
SERVICE BRAKES Mar 7, 2020
AT 28000 MILES THE TRANSMISSION STARTED SHIFTING ERRATIC, THE DEALER REPROGRAMMED THE ECM AND COVERED UP THE PROBLEM UNTIL THE WARRANT ENDED AND THE BATTERY FAILED AT WHICH TIME THE CAR REVERTED BACK TO DEFAULT AND CONTINUED TO BUCK AND JERK UNTIL THE CAR REACHED HIGHWAY SPEED. THIS CONTINUED UNTIL THE TRANSMISSION FINALLY FAILED DURING OPERATION ON THE HIGHWAY ON 3/5/20. THE ABS MODULE JUST FAILED DURING LOW SPEED OPERATION FOR NO APPARENT REASON. ALSO THE CAR INDICATED THAT THERE IS AN ELECTRICAL PROBLEM EVEN THOUGH ALL ELECTRICAL COMPONENTS ARE IN GOOD OPERATIONAL CONDITION. THIS ERROR COMES AND GOES CONSTANTLY AT ANY GIVEN TIME.
ELECTRICAL SYSTEM Mar 7, 2020
AT 28000 MILES THE TRANSMISSION STARTED SHIFTING ERRATIC, THE DEALER REPROGRAMMED THE ECM AND COVERED UP THE PROBLEM UNTIL THE WARRANT ENDED AND THE BATTERY FAILED AT WHICH TIME THE CAR REVERTED BACK TO DEFAULT AND CONTINUED TO BUCK AND JERK UNTIL THE CAR REACHED HIGHWAY SPEED. THIS CONTINUED UNTIL THE TRANSMISSION FINALLY FAILED DURING OPERATION ON THE HIGHWAY ON 3/5/20. THE ABS MODULE JUST FAILED DURING LOW SPEED OPERATION FOR NO APPARENT REASON. ALSO THE CAR INDICATED THAT THERE IS AN ELECTRICAL PROBLEM EVEN THOUGH ALL ELECTRICAL COMPONENTS ARE IN GOOD OPERATIONAL CONDITION. THIS ERROR COMES AND GOES CONSTANTLY AT ANY GIVEN TIME.
POWER TRAIN Mar 7, 2020
AT 28000 MILES THE TRANSMISSION STARTED SHIFTING ERRATIC, THE DEALER REPROGRAMMED THE ECM AND COVERED UP THE PROBLEM UNTIL THE WARRANT ENDED AND THE BATTERY FAILED AT WHICH TIME THE CAR REVERTED BACK TO DEFAULT AND CONTINUED TO BUCK AND JERK UNTIL THE CAR REACHED HIGHWAY SPEED. THIS CONTINUED UNTIL THE TRANSMISSION FINALLY FAILED DURING OPERATION ON THE HIGHWAY ON 3/5/20. THE ABS MODULE JUST FAILED DURING LOW SPEED OPERATION FOR NO APPARENT REASON. ALSO THE CAR INDICATED THAT THERE IS AN ELECTRICAL PROBLEM EVEN THOUGH ALL ELECTRICAL COMPONENTS ARE IN GOOD OPERATIONAL CONDITION. THIS ERROR COMES AND GOES CONSTANTLY AT ANY GIVEN TIME.
SEATS Nov 25, 2019
DRIVER SEAT ELECTRICAL ADJUSTMENT WILL MOVE ITSELF BACKWARDS WHILE CAR IS MOVING. THERE IS NO PATTERN TO THIS PROBLEM, IT IS RANDOM.
ELECTRICAL SYSTEM Nov 25, 2019
DRIVER SEAT ELECTRICAL ADJUSTMENT WILL MOVE ITSELF BACKWARDS WHILE CAR IS MOVING. THERE IS NO PATTERN TO THIS PROBLEM, IT IS RANDOM.
SEATS Aug 16, 2019
WHEN I AM DRIVING THE CAR THE SEAT WILL MOVE BACK ON IT'S OWN VOLITION INTO EXIT POSITION. THIS HAPPENS WHEN IT GOES OVER A BUMP OR IF THE KEY IS JIGGLED IN THE IGNITION. IT HAPPENED IN MULTIPLE SITUATIONS LAST WEEK. VERY FRIGHTENING AS I HAVE TO SCRAMBLE TO REACH THE BRAKE AND ALSO MOVE THE SEAT BACK INTO POSITION. I HAVE TURNED OFF THE EASY EXIT OPTION SO THIS HAS STOPPED IT BUT IT UPSETS ME THAT I NO LONGER HAVE A FEATURE THAT I PAID FOR.
SEATS May 27, 2019
WHILE DRIVING DRIVER SEAT GOES BACKWARD AND INTERIOR LIGHTS GOES ON WITH OUT USING OR PUSHING NO INSTRUMENTS
ELECTRICAL SYSTEM May 27, 2019
WHILE DRIVING DRIVER SEAT GOES BACKWARD AND INTERIOR LIGHTS GOES ON WITH OUT USING OR PUSHING NO INSTRUMENTS
UNKNOWN OR OTHER Apr 17, 2019
TAKATA RECALL WHILE MY VEHICLE IS IN MOTION, & WHEN I STOP AT A STOP LIGHT, IT'S SUDDENLY SHUTS OFF. THIS HAS HAPPENED SEVERAL TIMES WHILE ON THE HIGHWAY AT HIGHWAY SPEEDS, & ON CITY STREETS AT NORMAL SPEEDS. IT HAS PROVEN DANGEROUS SEVERAL TIMES. WHEN I PUT THE VEHICLE IN REVERSE, THE VEHICLE JERKS VERY HARD. ALSO WHEN I DRIVE FOR MORE THAN 6 TO 7 MILES AT HIGHWAY SPEEDS, A TIRE PRESSURE SENSOR COMES ON.
POWER TRAIN Apr 17, 2019
TAKATA RECALL WHILE MY VEHICLE IS IN MOTION, & WHEN I STOP AT A STOP LIGHT, IT'S SUDDENLY SHUTS OFF. THIS HAS HAPPENED SEVERAL TIMES WHILE ON THE HIGHWAY AT HIGHWAY SPEEDS, & ON CITY STREETS AT NORMAL SPEEDS. IT HAS PROVEN DANGEROUS SEVERAL TIMES. WHEN I PUT THE VEHICLE IN REVERSE, THE VEHICLE JERKS VERY HARD. ALSO WHEN I DRIVE FOR MORE THAN 6 TO 7 MILES AT HIGHWAY SPEEDS, A TIRE PRESSURE SENSOR COMES ON.
FUEL/PROPULSION SYSTEM Apr 17, 2019
TAKATA RECALL WHILE MY VEHICLE IS IN MOTION, & WHEN I STOP AT A STOP LIGHT, IT'S SUDDENLY SHUTS OFF. THIS HAS HAPPENED SEVERAL TIMES WHILE ON THE HIGHWAY AT HIGHWAY SPEEDS, & ON CITY STREETS AT NORMAL SPEEDS. IT HAS PROVEN DANGEROUS SEVERAL TIMES. WHEN I PUT THE VEHICLE IN REVERSE, THE VEHICLE JERKS VERY HARD. ALSO WHEN I DRIVE FOR MORE THAN 6 TO 7 MILES AT HIGHWAY SPEEDS, A TIRE PRESSURE SENSOR COMES ON.
ELECTRICAL SYSTEM Oct 18, 2018
WHILE DRIVING THE VEHICLE THE INTERIOR LIGHT TURNS ON AND THE SEAT MOVES BACK INTO THE PARK POSITION. THIS IS A SAFETY ISSUE AS IT IS DIFFICULT TO REACH THE PEDAL/BRAKE AND IT HAPPENS WITHOUT NOTICE. THERE IS NO RHYME OR REASON TO THIS PROBLEM. I HAVE SEEN MULTIPLE POSTS REGARDING THIS ISSUE AND DON'T SEE HOW IT CANNOT BE A RECALL FOR SAFETY REASONS
SEATS Oct 18, 2018
WHILE DRIVING THE VEHICLE THE INTERIOR LIGHT TURNS ON AND THE SEAT MOVES BACK INTO THE PARK POSITION. THIS IS A SAFETY ISSUE AS IT IS DIFFICULT TO REACH THE PEDAL/BRAKE AND IT HAPPENS WITHOUT NOTICE. THERE IS NO RHYME OR REASON TO THIS PROBLEM. I HAVE SEEN MULTIPLE POSTS REGARDING THIS ISSUE AND DON'T SEE HOW IT CANNOT BE A RECALL FOR SAFETY REASONS
STEERING Feb 13, 2018
POWER STEERING PROBLEM INTERMITTENT STEERING SEEMS TO CHANGE FROM MANUAL STEERING WHEN TURNING MAKING VERY DIFFICULT TO STEER
ELECTRICAL SYSTEM Dec 7, 2017
AFTER APPROXIMATELY 90,000 MILES THE DOME LIGHTS TURNED ON AND AUTOMATIC SEATS MOVE BACK WHILE DRIVING. THIS ISSUE PERSISTS AND OFTEN OCCURS SEVERAL TIMES. THERE ARE SEVERAL COMPLAINTS OF THIS ISSUE FOUND ONLINE. IT IS NOT DUE TO A HEAVY KEY CHAIN AS I ONLY HAVE THE FOB AND KEY ATTACKED. THIS IS A SAFETY ISSUE AS THE SEATS PULL THE DRIVER AWAY FROM THE PEDALS AND STEERING WHEEL. INVESTIGATE! RECALL!
SEATS Dec 7, 2017
AFTER APPROXIMATELY 90,000 MILES THE DOME LIGHTS TURNED ON AND AUTOMATIC SEATS MOVE BACK WHILE DRIVING. THIS ISSUE PERSISTS AND OFTEN OCCURS SEVERAL TIMES. THERE ARE SEVERAL COMPLAINTS OF THIS ISSUE FOUND ONLINE. IT IS NOT DUE TO A HEAVY KEY CHAIN AS I ONLY HAVE THE FOB AND KEY ATTACKED. THIS IS A SAFETY ISSUE AS THE SEATS PULL THE DRIVER AWAY FROM THE PEDALS AND STEERING WHEEL. INVESTIGATE! RECALL!
ELECTRICAL SYSTEM Oct 23, 2017
WHILE DRIVING DOWN THE ROAD, THE SEAT WILL SUDDENLY MOVE BACKWARDS TO THE "OPEN DOOR" POSITION, AS THOUGH THE KEY HAD BEEN PULLED OUT OF THE IGNITION. THIS CREATES A VERY DANGEROUS SITUATION, ESPECIALLY FOR PEOPLE WITH SHORT LEGS, AS ONE CAN NO LONGER REACH THE GAS PEDAL OR BRAKE. SLIGHTLY "WIGGLING" THE KEY OR IGNITION SWITCH WILL USUALLY GET THE SEAT TO MOVE BACK TO THE PRESET DRIVING POSITION. WHEN THIS HAPPENS, THE INTERIOR LIGHTS ALSO GO ON, AND TURN OFF WHEN THE SEAT MOVES BACK INTO POSITION. THIS SEEMS TO HAPPEN AT ALL DIFFERENT SPEEDS, AND IT SEEMS MOST EVENTS HAPPEN AFTER THE CAR HITS A BUMP, BUT NOT ALWAYS. THERE HAVE BEEN TIMES WHEN IT JUST SEEMS TO HAPPEN WITHOUT ANYTHING TO SET IT OFF. IT ALSO CAN HAPPEN WHEN THE VEHICLE IS FIRST STARTED UP, OR JUST AS YOU START TO SHUT THE VEHICLE OFF. IT IS ABSOLUTELY RIDICULOUS THAT REPAIR OF THIS CONDITION IS NOT A RECALL ITEM. THE DATE SHOWN FOR WHEN IT HAPPENED IS THE LATEST DATE - I HAVE NOT DRIVEN THE VEHICLE SINCE THEN - BUT IT HAS BEEN OCCURRING FOR AT LEAST THE LAST 10 MONTHS.
ELECTRICAL SYSTEM Apr 19, 2017
TURN KEY ON AN SEAT GOES BACK AN FOURTH ,THEN STOPS ,WHILE DRIVING IT GOES BACK AN FORTH AGAIN SOME TIMES 3-4TIMES IT HAS GOTTEN MUCH WORSE RECENTLY ,DEFINITELY NOT SAFE TO DRIVE LIKE THAT,THIS HAPPENED WHEN STARTING UP THE CAR AN DRIVING,WHICH MAKES THE SEAT GO ALL THE WAY BACK AN I'M SHORT SO WHEN IT GOES BACK I BARELY REACH THE PEDALS, THIS HAPPENED ALL THE TIME FOR NO REASON ON SIDE STREETS ON HIGHWAY
EXTERIOR LIGHTING Mar 20, 2017
WHILE DRIVING THE VEHICLE, THE SEAT SUDDENLY WENT ALL THE WAY BACK AND THE INTERIOR LIGHTS CAME ON. THIS HAS HAPPENED SEVERAL TIMES SINCE THEN, WE FINALLY FIGURED OUT IT WAS THE IGNITION, WITH THE CAR ACTING LIKE THE KEY JUST GOT PUT IN THE IGNITION OR JUST PULLED OUT, AND THE SEAT MOVING ALL THE WAY BACK FOR EASIER INGRESS/EGRESS AND THE COURTESY LIGHTS COMING ON. SINCE I AM ONLY 5 FOOT 4 INCHES, WHEN THE SEAT MOVES BACK I CAN NO LONGER REACH THE PETALS, A VERY DANGEROUS SITUATION WHILE DRIVING.
SERVICE BRAKES Mar 20, 2017
WHILE DRIVING THE VEHICLE, THE SEAT SUDDENLY WENT ALL THE WAY BACK AND THE INTERIOR LIGHTS CAME ON. THIS HAS HAPPENED SEVERAL TIMES SINCE THEN, WE FINALLY FIGURED OUT IT WAS THE IGNITION, WITH THE CAR ACTING LIKE THE KEY JUST GOT PUT IN THE IGNITION OR JUST PULLED OUT, AND THE SEAT MOVING ALL THE WAY BACK FOR EASIER INGRESS/EGRESS AND THE COURTESY LIGHTS COMING ON. SINCE I AM ONLY 5 FOOT 4 INCHES, WHEN THE SEAT MOVES BACK I CAN NO LONGER REACH THE PETALS, A VERY DANGEROUS SITUATION WHILE DRIVING.
ELECTRICAL SYSTEM Mar 20, 2017
WHILE DRIVING THE VEHICLE, THE SEAT SUDDENLY WENT ALL THE WAY BACK AND THE INTERIOR LIGHTS CAME ON. THIS HAS HAPPENED SEVERAL TIMES SINCE THEN, WE FINALLY FIGURED OUT IT WAS THE IGNITION, WITH THE CAR ACTING LIKE THE KEY JUST GOT PUT IN THE IGNITION OR JUST PULLED OUT, AND THE SEAT MOVING ALL THE WAY BACK FOR EASIER INGRESS/EGRESS AND THE COURTESY LIGHTS COMING ON. SINCE I AM ONLY 5 FOOT 4 INCHES, WHEN THE SEAT MOVES BACK I CAN NO LONGER REACH THE PETALS, A VERY DANGEROUS SITUATION WHILE DRIVING.
ELECTRICAL SYSTEM Nov 28, 2016
WHILE DRIVING VEHICLE MY SEAT WILL DECIDE TO MOVE ON ITS OWN AND PULL ME AWAY FROM THE PEDALS ALSO THE DOME LIGHT COMES ON AND IT DOES THIS ALL THE TIME VERY DANGEROUS NOW MY CAR WILL NOT START AT ALL DUE TO THE IGNITION SWITCH I BELIEVE. *TR
ELECTRICAL SYSTEM Nov 9, 2016
WHILE DRIVING THE DRIVER SEAT AUTOMATICALLY GOES BACK AND THE INTERIOR LIGHT COMES ON...THIS IS GONNA CAUSE AN ACCIDENT CUZ WHEN THE SEAT GOES BACK THE MEMORY KEY FOR THE SEAT POSITION DOESNT WORK UNTIL U TURN THE IGNITION OFF AND BACK ON AGAIN, ONCE THE SEAT GOES BACK I CANT REACH THE BREAK OR PEDDLE. THIS IS DANGEROUS SITUATION AND ISEE IM NOT THE ONLY ONE HAVING THIS ISSUE? IT HAPPENS SEVERAL TIMES A DAY..SOEMTIME WHEN U FIRST START IT BUT MOSTLY WHILE DRIVING DOWN THE ROAD
INTERIOR LIGHTING Oct 21, 2016
TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. WHILE DRIVING 30 MPH, THE FRONT DRIVER'S SEAT AUTOMATICALLY RETRACTED BACKWARDS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. ALSO, THE INTERIOR LIGHTING ILLUMINATED ON ITS OWN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.
SEATS Oct 21, 2016
TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. WHILE DRIVING 30 MPH, THE FRONT DRIVER'S SEAT AUTOMATICALLY RETRACTED BACKWARDS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. ALSO, THE INTERIOR LIGHTING ILLUMINATED ON ITS OWN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.
POWER TRAIN Sep 6, 2016
TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. WHILE IN PARK AND TURNED OFF, THE VEHICLE ROLLED FORWARD AND COLLIDED WITH ANOTHER VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED OR INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,500.
Crash
POWER TRAIN Aug 3, 2016
TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE HESITATED TO SWITCH GEARS WITHOUT WARNING. IN ADDITION, WHEN THE VEHICLE SHIFTED GEARS, IT JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER ON MULTIPLE OCCASIONS; HOWEVER, THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.
ELECTRICAL SYSTEM Jul 28, 2016
TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE KEY FAILED TO START THE VEHICLE NUMEROUS TIMES. IN ADDITION, THE DRIVER'S SEAT MOVED OUT OF POSITION WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN ONCE, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
ELECTRICAL SYSTEM Jul 11, 2016
EASY ENTRY/EXIT FEATURE. THIS FEATURE WILL ENABLE WHILE DRIVING MY VEHICLE. THIS MAKES FOR A DANGEROUS SITUATION BECAUSE I AM NOT ABLE TO REACH MY GAS AND BRAKE PEDAL. THERE IS NO SPECIFIC PATTERN.
SEATS Jun 27, 2016
WHILE DRIVING, THE DRIVERS POWER SEAT WILL MOVE TO THE "OPEN DOOR POSITION" CAUSING MY FEET TO BE TOO FAR FROM THE PEDALS. THIS IS EXTREMELY DANGEROUS. I HAVE SEEN MANY REPORTS REGARDING THIS ISSUE.
ELECTRICAL SYSTEM Jun 27, 2016
WHILE DRIVING, THE DRIVERS POWER SEAT WILL MOVE TO THE "OPEN DOOR POSITION" CAUSING MY FEET TO BE TOO FAR FROM THE PEDALS. THIS IS EXTREMELY DANGEROUS. I HAVE SEEN MANY REPORTS REGARDING THIS ISSUE.
SEATS May 5, 2016
I ALSO HAVE THE SAME ISSUE WITH THE IGNITION CAUSING THE SEATS TO MOVE THE EASY EXIT POSITION. THIS HAPPENS CONSTANTLY WHILE DRIVING AND IS VERY UNSAFE. THE INTERIOR LIGHTS COME ON AS IF THE KEY WAS TURNED OFF AND REMOVED FROM THE IGNITION, ALSO CAUSING THE SEAT TO MOVE THE EXIT POSITION. WHEN THIS HAPPENS, I AM UNABLE TO REACH THE PEDALS AND SCRAMBLE TO CORRECT THE ISSUE. I SEE WHERE THIS IS HAPPENING TO QUITE A FEW OTHER OWNERS. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED.
SEATS Mar 20, 2016
WHILE THE VEHICLE IS IN MOTION, THE POWER DRIVERS SEAT MOVES SPONTANEOUSLY WHILE DRIVING WITH NO WARNING BACK INTO THE ENTRY/EXIT POSITION MAKING IT DIFFICULT TO REACH THE BRAKE/ACCELERATOR PEDALS.
UNKNOWN OR OTHER Mar 16, 2016
THE RETRACING RIGHT STEP BOARD WILL NOT RETURN TO CLOSED POSITION ON THE PASSENGER SIDE.
SEATS Mar 11, 2016
THE DRIVER SEAT MOVES BACK WHEN DRIVING. NO SET PATTERN. SOMETIMES AS MANY AS 10 TIMES WHEN DRIVING AND OTHER TIMES 1 TIME. NO SET PATTERN. JUST HAPPENS
SEATS Feb 29, 2016
DEFECTIVE IGNITION. WHEN DRIVING, IF YOU BUMP THE KEY (OR ATTACHED KEYCHAIN), ALL INTERIOR LIGHTS WILL COME ON, AND THE DRIVERS SEAT WILL RETRACT ALL THE WAY BACK INTO THE "EASY ENTRY/EXIT" POSITION, MAKING IT IMPOSSIBLE FOR A SHORTER PERSON TO REACH THE BRAKE OR GAS PEDAL. SOMETIMES DURING THIS EVENT, THE CAR WILL STALL. THIS IS VERY DANGEROUS, AND THE INTERNET IS FULL OF PEOPLE HAVING THIS IDENTICAL ISSUE. WHY HASN'T THIS BEEN RECALLED YET?!? PEOPLE ARE PAYING FOR A NEW IGNITION TUMBLER, BUT BEFORE LONG IT STARTS HAPPENING TO THE REPLACEMENT TUMBLER AS WELL. HTTP://WWW.CARCOMPLAINTS.COM/MERCURY/MOUNTAINEER/2008/ACCESSORIES-INTERIOR/SEATS.SHTML
ELECTRICAL SYSTEM Feb 29, 2016
DEFECTIVE IGNITION. WHEN DRIVING, IF YOU BUMP THE KEY (OR ATTACHED KEYCHAIN), ALL INTERIOR LIGHTS WILL COME ON, AND THE DRIVERS SEAT WILL RETRACT ALL THE WAY BACK INTO THE "EASY ENTRY/EXIT" POSITION, MAKING IT IMPOSSIBLE FOR A SHORTER PERSON TO REACH THE BRAKE OR GAS PEDAL. SOMETIMES DURING THIS EVENT, THE CAR WILL STALL. THIS IS VERY DANGEROUS, AND THE INTERNET IS FULL OF PEOPLE HAVING THIS IDENTICAL ISSUE. WHY HASN'T THIS BEEN RECALLED YET?!? PEOPLE ARE PAYING FOR A NEW IGNITION TUMBLER, BUT BEFORE LONG IT STARTS HAPPENING TO THE REPLACEMENT TUMBLER AS WELL. HTTP://WWW.CARCOMPLAINTS.COM/MERCURY/MOUNTAINEER/2008/ACCESSORIES-INTERIOR/SEATS.SHTML