2007 MERCURY MOUNTAINEER

1 recalls, 119 complaints - 47 TSBs

07E104000 Dec 11, 2007
VISIBILITY:GLASS, SIDE/REAR
Defect Description
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDER... Read more
Consequence
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
Remedy
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER... Read more
1,657 vehicles affected
Manufacturer: SAFELITE FULFILLMENT, INC.

Complaint Statistics

119 total complaints 7 crashes 2 injuries

Top Reported Components

ComponentComplaints
SEATS23
POWER TRAIN20
ELECTRICAL SYSTEM15
VEHICLE SPEED CONTROL7
UNKNOWN OR OTHER7
ENGINE4
POWER TRAIN:AUTOMATIC TRANSMISSION4
STEERING4
FUEL/PROPULSION SYSTEM4
WHEELS3
FUEL/PROPULSION SYSTEM Jun 18, 2025
Incident date: Jan 1, 2020
Our car is now having two issues: 1. The first issue is extremely scary, but we found a temporary work around so have been dealing with it for months as we needed are car. If the auto stop/start is not turned off (which has to happen ever time the car is started), the car essentially puts on an emer... Read more
UNKNOWN OR OTHER May 14, 2025
Incident date: Mar 1, 2025
Audi completed an over the air update and now the mmi screen reboots randomly, making it very dangerous when reversing using the backup camera and relying on parking sensors. Following navigation and it rebooting and having to utilize my cell phone making it difficult to also pay attention to the ro... Read more
SERVICE BRAKES May 3, 2024
Incident date: May 1, 2024
When driving and releasing the accelerator, the regen kicks in to slow the car and provide deceleration and regeneration. During this time, you can feel the brake pedal vibrate. When allowing regen to kick in and suddenly driving over a bump or uneven surface, the regen turns off, and thus, the car ... Read more
FUEL/PROPULSION SYSTEM May 4, 2023
Incident date: May 4, 2023
On 4/24/23, without an prior warning vehicle suddenly became undrivable. Received message: "Stop vehicle and check power supply". Car could lim along < 25mph for short distances. This condition along with indifferent Hyundai roadside assist left me stranded out of state for 5 hours before telling... Read more
AIR BAGS Jan 19, 2023
Incident date: Dec 4, 2022
Air bags did not deploy during car accident. I sustained severe injuries to the face. Puncture wound to jaw, forehead laceration to skull, spinal cord damage, and fractured ribs. Unknown if problem has been reproduced or confirmed by dealership. Car was totaled not sure if it’s available for insp... Read more
Crash 1 injured
FUEL/PROPULSION SYSTEM Jan 19, 2023
Incident date: Dec 4, 2022
Owner of a 2017 Ford Escape; After refilling vehicle at local fueling station the vehicle would not start. Check engine illuminated. Attempted to start; however the vehicle would not; and everything lit up on dashboard. Finally after the 3rd/4th try the vehicle finally started. Taken vehicle to deal... Read more
UNKNOWN OR OTHER Aug 18, 2022
Incident date: Aug 6, 2022
I was driving on the expressway and my truck just shut off. The car panel Illuminati to a check engine light and a wrench. I had to put on my caution light and make it to the shoulder. That was scary. I sat for 10 minutes before it started back up. I've taken it to the dealership and all they did wa... Read more
POWER TRAIN Apr 12, 2021
Incident date: Apr 3, 2021
HAD TO REPLACE TRANSMISSION COMPLETELY AT 137,000 MILES. THERE'S BEEN A LOT OF COMPLAINTS ABOUT THESE TRANSMISSIONS AT THIS MILEAGE AND FORD SHOULD BE RESPONSIBLE FOR SOME OF THE COST. THIS IS RIDICULOUS.
POWER TRAIN Oct 24, 2019
Incident date: Feb 14, 2018
I HAD TO REPLACE THE TRANSMISSION AND SOME OTHER RELATED PARTS IN MY VEHICLE AND I WAS INFORMED BY A DEALERSHIP THAT THERE WAS A "SILENT RECALL" ON THIS TRANSMISSION AND THAT EVEN THOUGH FORD MOTOR COMPANY WAS AWARE OF THE ISSUES AS EARLY AS 2000 THEY CONTINUE TO INSTALL THEM IN VEHICLES. IF YOU LO... Read more
UNKNOWN OR OTHER Oct 10, 2019
Incident date: Nov 13, 2017
CAN'T REGISTER MY VEHICLE BECAUSE I'M TOLD THAT THE CATALYTIC CONVERTER IS NOT LEGAL FOR USE IN CALIFORNIA, AND IT IS NOT AVAILABLE AFTER AN EXTENSIVE NATION WIDE SEARCH OF DIFFERENT CATALYTIC CONVERTER MANUFACTURERS. HOW OR CAN YOU HELP ME TO RESOLVE THIS MATTER.
ELECTRICAL SYSTEM Sep 6, 2019
Incident date: Sep 5, 2019
1ST WHILE DRIVING THE DRIVER'S SEAT CONTINUES TO MOVE BACK N FORTH FROM WAY BACK TO UP CLOSE DRIVING THIS VEHICLE WHILE THIS SEAT MOVES IS VERY DANGEROUS EVERYTIME I LOCK THE DOORS THEY UNLOCK N ONLY LOCK WHEN OFF
SEATS Sep 6, 2019
Incident date: Sep 5, 2019
1ST WHILE DRIVING THE DRIVER'S SEAT CONTINUES TO MOVE BACK N FORTH FROM WAY BACK TO UP CLOSE DRIVING THIS VEHICLE WHILE THIS SEAT MOVES IS VERY DANGEROUS EVERYTIME I LOCK THE DOORS THEY UNLOCK N ONLY LOCK WHEN OFF
UNKNOWN OR OTHER Sep 6, 2019
Incident date: Sep 5, 2019
1ST WHILE DRIVING THE DRIVER'S SEAT CONTINUES TO MOVE BACK N FORTH FROM WAY BACK TO UP CLOSE DRIVING THIS VEHICLE WHILE THIS SEAT MOVES IS VERY DANGEROUS EVERYTIME I LOCK THE DOORS THEY UNLOCK N ONLY LOCK WHEN OFF
ELECTRICAL SYSTEM Jun 13, 2019
Incident date: Aug 3, 2017
I WAS DRIVING HOME ON A BUSY CITY STREET WHEN I STOP AT A STOP LIGHT TO TURN RIGHT. WHEN I WENT TO ACCELERATE MY MERCURY MOUNTAINEER WHEN IN TO LIMP MODE. AS I INSPECTED THE SUV FOR PROBLEMS I NOTICED THE MY ENGINE/TRANSMISSION WIRE HARNESS WAS BRITTLE AND EXPOSING BARE WIRE AND THAT THE WIRES WERE ... Read more
AIR BAGS Jan 10, 2019
Incident date: Dec 24, 2018
I AM RECEIVING FALSE READINGS AS TO THE ACTIVATION OF THE AIR BAGS. THIS HAPPENS WHEN I AM STARTING THE VEHICLE AND ALSO WHEN I AM OPERATING THE VEHICLE ON THE HIGHWAY. I CAN TURN THE VEHICLE OFF AND RESTART IT, AND SOMETIMES THE INDICATOR WORKS PROPERLY AND SOMETIMES IT DOES NOT. I EXPERIENCE THE S... Read more
SEATS Sep 26, 2018
Incident date: Aug 26, 2018
TL* THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. WHILE DRIVING VARIOUS SPEEDS, THE INTERIOR LIGHTING ILLUMINATED AND THE DRIVER'S SEAT UNINTENTIONALLY MOVED BACKWARDS. THE CONTACT STATED THAT THE FAILURES OCCURRED PERIODICALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS.... Read more
INTERIOR LIGHTING Sep 26, 2018
Incident date: Aug 26, 2018
TL* THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. WHILE DRIVING VARIOUS SPEEDS, THE INTERIOR LIGHTING ILLUMINATED AND THE DRIVER'S SEAT UNINTENTIONALLY MOVED BACKWARDS. THE CONTACT STATED THAT THE FAILURES OCCURRED PERIODICALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS.... Read more
ENGINE Aug 28, 2018
Incident date: Jul 20, 2018
CAR RAN ROUGH & HESITATED/SURGED UPON ACCELERATION. APPARENTLY THIS IS A COMMON FORD PROBLEM INVOLVING PREMATURE SPARK PLUG BREAK DOWN IN THE FORD TRITON ENGINE SEE FORD SPARK PLUG CLASS ACTION SETTLEMENT. SHULTZ FORD IN NANUET NY DIAGNOSED THE PROBLEM AS FAULTY PLUGS, THERE WAS ALSO A RISK OF BREA... Read more
POWER TRAIN May 30, 2018
Incident date: Apr 21, 2018
TL* THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD JUMP AND JERK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPA... Read more
SEAT BELTS Apr 30, 2018
Incident date: Apr 21, 2017
PASSENGER SEATBELT LOCKS WILL NOT UNLOCK UNLESS YOU UNBUCKEL THE BELT IT JUST KEEPS GETTING TIGHTER HAVE A PROBLEM WHERE THE YOU PUSH DOWN ON GAS IT WON'T DO ANYTHING FOR A MOMENT THEN JOLT FORWARD AN THE MAIN PROBLEM IT WITH THE ELECTRIC IF YOU BARLEY TOUCH THE IGNITION SWITCH OR CONTROLS FOR TH... Read more
ELECTRICAL SYSTEM Apr 30, 2018
Incident date: Apr 21, 2017
PASSENGER SEATBELT LOCKS WILL NOT UNLOCK UNLESS YOU UNBUCKEL THE BELT IT JUST KEEPS GETTING TIGHTER HAVE A PROBLEM WHERE THE YOU PUSH DOWN ON GAS IT WON'T DO ANYTHING FOR A MOMENT THEN JOLT FORWARD AN THE MAIN PROBLEM IT WITH THE ELECTRIC IF YOU BARLEY TOUCH THE IGNITION SWITCH OR CONTROLS FOR TH... Read more
UNKNOWN OR OTHER Apr 30, 2018
Incident date: Apr 21, 2017
PASSENGER SEATBELT LOCKS WILL NOT UNLOCK UNLESS YOU UNBUCKEL THE BELT IT JUST KEEPS GETTING TIGHTER HAVE A PROBLEM WHERE THE YOU PUSH DOWN ON GAS IT WON'T DO ANYTHING FOR A MOMENT THEN JOLT FORWARD AN THE MAIN PROBLEM IT WITH THE ELECTRIC IF YOU BARLEY TOUCH THE IGNITION SWITCH OR CONTROLS FOR TH... Read more
STEERING Apr 8, 2018
Incident date: Jan 2, 2018
WHILE DRIVING MY SEAT WILL RANDOMLY MOVE BACK AND FORTH AS IF I TOOK THE KEYS OUT. THOUGHT SOMETHING WAS WRONG WITH MY TRANSMISSION BUT AFTER HAVING THE GARAGE PUT TRANSMISSION FLUID IN IT STILL FEELS LIKE THE TRANSMISSION IS MESSED UP EVEN THOUGH THE GARAGE SAYS THE TRANSMISSION IS FINE.
POWER TRAIN Apr 8, 2018
Incident date: Jan 2, 2018
WHILE DRIVING MY SEAT WILL RANDOMLY MOVE BACK AND FORTH AS IF I TOOK THE KEYS OUT. THOUGHT SOMETHING WAS WRONG WITH MY TRANSMISSION BUT AFTER HAVING THE GARAGE PUT TRANSMISSION FLUID IN IT STILL FEELS LIKE THE TRANSMISSION IS MESSED UP EVEN THOUGH THE GARAGE SAYS THE TRANSMISSION IS FINE.
ELECTRICAL SYSTEM Apr 8, 2018
Incident date: Jan 2, 2018
WHILE DRIVING MY SEAT WILL RANDOMLY MOVE BACK AND FORTH AS IF I TOOK THE KEYS OUT. THOUGHT SOMETHING WAS WRONG WITH MY TRANSMISSION BUT AFTER HAVING THE GARAGE PUT TRANSMISSION FLUID IN IT STILL FEELS LIKE THE TRANSMISSION IS MESSED UP EVEN THOUGH THE GARAGE SAYS THE TRANSMISSION IS FINE.
SEATS Mar 16, 2018
Incident date: Feb 15, 2018
INTERMITTENTLY, THE SEAT MOVES TO THE 'EASY EGRESS' POSITION WHILE THE CAR IS IN MOTION. THE DOME LIGHT COMES ON, AS IT WOULD IF YOU WERE GETTING OUT OF THE CAR. FROM READING THE MANY SIMILAR COMPLAINTS, I AGREE THAT IT HAPPENS WHEN BRAKING OR TURNING AND IT HAPPENS AT ALL SPEEDS. THIS STARTED HAP... Read more
POWER TRAIN Jan 28, 2018
Incident date: May 20, 2017
TRANSMISSION WOULD NOT SHIFT OUT OF LOW GEAR
SEATS Nov 6, 2017
Incident date: Nov 6, 2017
WHILE DRIVING MY CHILDREN TO SCHOOL THIS MORNING MY SEAT ADJUSTED ITSELF A COUPLE OF TIMES SO THAT I HAD A DIFFICULT TIME REACHING THE PEDALS UNTIL I COULD GET IT BACK TO THE PROPER POSITION. THIS HAS HAPPENED BEFORE BUT I THOUGHT IT WAS A "FLUKE". TODAY, WHEN I PICKED MY KIDS UP AND DROVE HOME IT H... Read more
STRUCTURE:BODY Nov 4, 2017
Incident date: Nov 1, 2017
MY 2007 MERCURY MOUNTAINEER NEVER HAD ANY PROBLEMS UNTIL RECENTLY, THOUGHT IT WAS THE TRANSMISSION BECAUSE OF THE WAY IT DROVE. TOOK IT TO THE MECHANIC AND GOT TRANSMISSION FLUID PUT IN BUT THE PROBLEMS REMAINED THE SAME AND WAS TOLD THE TRANSMISSION WAS FINE. MY THERMOSTAT HOUSING UNIT WAS LEAKING ... Read more
Crash
POWER TRAIN Nov 4, 2017
Incident date: Nov 1, 2017
MY 2007 MERCURY MOUNTAINEER NEVER HAD ANY PROBLEMS UNTIL RECENTLY, THOUGHT IT WAS THE TRANSMISSION BECAUSE OF THE WAY IT DROVE. TOOK IT TO THE MECHANIC AND GOT TRANSMISSION FLUID PUT IN BUT THE PROBLEMS REMAINED THE SAME AND WAS TOLD THE TRANSMISSION WAS FINE. MY THERMOSTAT HOUSING UNIT WAS LEAKING ... Read more
Crash
VEHICLE SPEED CONTROL Nov 4, 2017
Incident date: Nov 1, 2017
MY 2007 MERCURY MOUNTAINEER NEVER HAD ANY PROBLEMS UNTIL RECENTLY, THOUGHT IT WAS THE TRANSMISSION BECAUSE OF THE WAY IT DROVE. TOOK IT TO THE MECHANIC AND GOT TRANSMISSION FLUID PUT IN BUT THE PROBLEMS REMAINED THE SAME AND WAS TOLD THE TRANSMISSION WAS FINE. MY THERMOSTAT HOUSING UNIT WAS LEAKING ... Read more
Crash
ELECTRICAL SYSTEM Oct 24, 2017
Incident date: Sep 1, 2017
UPON DRIVING ON THE FREEWAY THE INSIDE DOME LIGHTS CAME ON AND MY SEAT STARTED ADJUSTING ITSELF BACK AND FORTH WHILE DRIVING.
SEATS Oct 24, 2017
Incident date: Sep 1, 2017
UPON DRIVING ON THE FREEWAY THE INSIDE DOME LIGHTS CAME ON AND MY SEAT STARTED ADJUSTING ITSELF BACK AND FORTH WHILE DRIVING.
EXTERIOR LIGHTING Oct 24, 2017
Incident date: Sep 1, 2017
UPON DRIVING ON THE FREEWAY THE INSIDE DOME LIGHTS CAME ON AND MY SEAT STARTED ADJUSTING ITSELF BACK AND FORTH WHILE DRIVING.
SEATS Mar 13, 2017
Incident date: Mar 1, 2015
THE DRIVERS SEAT, WILL, WITHOUT WARNING, WHILE DRIVING ON THE INTERSTATE, AUTOMATICALLY START MOVING BACKWARDS TO IT'S DEFAULT POSITION. SOMETIMES THE INTERIOR LIGHT WILL COME ON SIMULTANEOUSLY. IN A PANIC, SO FAR, I HAVE BEEN ABLE TO STOP THE BACKWARD MOVEMENT BY GRABBING THE SEAT POSITION BUTTON... Read more
SEATS Aug 12, 2016
Incident date: Aug 12, 2016
TL* THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER'S SEAT ADJUSTED ON ITS OWN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. THE REPAIR WAS NOT MADE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. TH... Read more
ELECTRICAL SYSTEM Aug 12, 2016
Incident date: Aug 12, 2016
TL* THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER'S SEAT ADJUSTED ON ITS OWN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. THE REPAIR WAS NOT MADE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. TH... Read more
ELECTRICAL SYSTEM Mar 19, 2016
Incident date: Mar 17, 2016
WHEN DRIVING THE VEHICLE AT ANY SPEED THE SEAT MOVES ALL THE WAY BACK AND THE INTERIOR LIGHTS COME ON. THIS ALSO HAPPENS WHEN YOU BRAKE OR GO OVER A BUMP. THIS IS VERY DANGEROUS TO SOMEONE OF MY SIZE BECAUSE WHEN THE SEAT GOES ALL THE WAY BACK I CAN NO LONGER TOUCH THE PEDALS. THIS IS HAPPENING V... Read more
SEATS Mar 19, 2016
Incident date: Mar 17, 2016
WHEN DRIVING THE VEHICLE AT ANY SPEED THE SEAT MOVES ALL THE WAY BACK AND THE INTERIOR LIGHTS COME ON. THIS ALSO HAPPENS WHEN YOU BRAKE OR GO OVER A BUMP. THIS IS VERY DANGEROUS TO SOMEONE OF MY SIZE BECAUSE WHEN THE SEAT GOES ALL THE WAY BACK I CAN NO LONGER TOUCH THE PEDALS. THIS IS HAPPENING V... Read more
STRUCTURE:BODY Jan 31, 2016
Incident date: Jan 31, 2016
THE REAR HATCH HINGE ON THE GLASS BROKE WHEN OPENING. IT ALMOST HIT ME IN THE HEAD
ELECTRONIC STABILITY CONTROL (ESC) Jan 23, 2016
Incident date: Oct 26, 2007
- SEAT ( DRIVER'S SEAT) AUTOMATICALLY MOVES WHILE DRIVING CAUSING A SAFETY ISSUES. - EXCESS WATER LEAKAGE AROUND LEFT DOOR JAM IN WATER RUN DOWN INTO BASE OF FLOOR - WATER SEEPAGE AROUND SUN ROOF - TIRE SENSOR ( LEFT)
WHEELS Jan 23, 2016
Incident date: Oct 26, 2007
- SEAT ( DRIVER'S SEAT) AUTOMATICALLY MOVES WHILE DRIVING CAUSING A SAFETY ISSUES. - EXCESS WATER LEAKAGE AROUND LEFT DOOR JAM IN WATER RUN DOWN INTO BASE OF FLOOR - WATER SEEPAGE AROUND SUN ROOF - TIRE SENSOR ( LEFT)
STRUCTURE:BODY Jan 23, 2016
Incident date: Oct 26, 2007
- SEAT ( DRIVER'S SEAT) AUTOMATICALLY MOVES WHILE DRIVING CAUSING A SAFETY ISSUES. - EXCESS WATER LEAKAGE AROUND LEFT DOOR JAM IN WATER RUN DOWN INTO BASE OF FLOOR - WATER SEEPAGE AROUND SUN ROOF - TIRE SENSOR ( LEFT)
ENGINE Sep 9, 2015
Incident date: Sep 8, 2015
A REPAIR SHOP TOLD ME THAT MY ENGINE WAS LEAKING COOLANT THAT COULD MAKE THE ENGINE RUN HOT AND FAIL. AFTER DOING SOME ONLINE RESEARCH, I FOUND THAT THIS IS A COMMON PROBLEM WITH THESE VEHICLES AS FORD USED A CHEAP PLASTIC PART WHICH EASILY CRACKS AND ALLOWS COOLANT TO LEAK. THE LEAK ALSO AFFECTS ... Read more
ELECTRICAL SYSTEM May 21, 2015
Incident date: Jan 1, 2015
THE SAME AS OTHER COMPLAINTS EXCEPT IT IS AN ONGOING PROBLEM. EASY EXIT FEATURE ACTIVATES ON ITS OWN, DOME LIGHT COMES ON AT SLOW OR MODERATE SPEED, SUDDEN STOPS AND TURNING. SOMETIMES IT CORRECTS ITSELF AND SOMETIMES YOU HAVE TO MANUALLY ADJUST THE SEAT. VERY ANNOYING AND UNSAFE
POWER TRAIN Mar 1, 2015
Incident date: Jan 15, 2015
SEAT MOVED BACK FOR "EASY EXIT" ALL VEHICLE COMPONENTS SHUT OFF AND VEHICLE BRAKES LOCKED UP IN THE ROAD THEN CUT BACK ON BY ITSELF AND TRANSMISSION JERKED INTO GEAR LIKE SOMEONE REAR ENDED US! VERY SCARY AND UNSAFE WITH MY 10 MONTH OLD IN THE VEHICLE! *TR
ELECTRICAL SYSTEM Mar 1, 2015
Incident date: Jan 15, 2015
SEAT MOVED BACK FOR "EASY EXIT" ALL VEHICLE COMPONENTS SHUT OFF AND VEHICLE BRAKES LOCKED UP IN THE ROAD THEN CUT BACK ON BY ITSELF AND TRANSMISSION JERKED INTO GEAR LIKE SOMEONE REAR ENDED US! VERY SCARY AND UNSAFE WITH MY 10 MONTH OLD IN THE VEHICLE! *TR
STEERING Jan 23, 2015
Incident date: Jan 22, 2015
EXACT SAME AS NHTSA ID # 10654146. THE "EASY EXIT" FEATURE ACTIVATED AT 65 MPH IN FREEWAY TRAFFIC. I AM 6' TALL AND WAS ABLE TO SLIDE SEAT FORWARD, BUT MY WIFE IS 5' TALL AND MAY HAVE HAD ISSUES REACHING THE PEDALS... THIS HAS SINCE HAPPENED ON 3 OTHER OCCASIONS ( 2 AT FREEWAY SPEED, AND ONCE PULLIN... Read more
ELECTRICAL SYSTEM Jan 23, 2015
Incident date: Jan 22, 2015
EXACT SAME AS NHTSA ID # 10654146. THE "EASY EXIT" FEATURE ACTIVATED AT 65 MPH IN FREEWAY TRAFFIC. I AM 6' TALL AND WAS ABLE TO SLIDE SEAT FORWARD, BUT MY WIFE IS 5' TALL AND MAY HAVE HAD ISSUES REACHING THE PEDALS... THIS HAS SINCE HAPPENED ON 3 OTHER OCCASIONS ( 2 AT FREEWAY SPEED, AND ONCE PULLIN... Read more
STRUCTURE Jan 23, 2015
Incident date: Jan 22, 2015
EXACT SAME AS NHTSA ID # 10654146. THE "EASY EXIT" FEATURE ACTIVATED AT 65 MPH IN FREEWAY TRAFFIC. I AM 6' TALL AND WAS ABLE TO SLIDE SEAT FORWARD, BUT MY WIFE IS 5' TALL AND MAY HAVE HAD ISSUES REACHING THE PEDALS... THIS HAS SINCE HAPPENED ON 3 OTHER OCCASIONS ( 2 AT FREEWAY SPEED, AND ONCE PULLIN... Read more

Showing 50 of 119 complaints.

Technical Service Bulletins, 2007 MERCURY MOUNTAINEER

47 manufacturer communications from 21 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
103000 POWER TRAIN:AUTOMATIC TRANSMISSION4
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)4
061000 ENGINE AND ENGINE COOLING:ENGINE3
060000 ENGINE (PWS)3
160000 STRUCTURE2
350000 EQUIPMENT2
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL1
091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM1
SSM 51909 Sep 7, 2023
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
When performing any transmission fluid changes or topoffs involving MERCON SP, MERCON LV has replaced all versions of MERCON SP and can be used going forward. Mixing MERCON LV and MERCON SP in the same transmission is acceptable. After 30-J
TSB 19-2026 Feb 7, 2019
350000 EQUIPMENT
Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Fo
TSB 19-2026 Feb 7, 2019
160000 STRUCTURE
Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Fo
TSB 19-2026 Feb 7, 2019
160000 STRUCTURE
Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Fo
DOR-S3J9G-11 Oct 2, 2018
010000 STEERING
This SKU is a front upper ball joint. The Customer communication requested return of unsold inventory to inspect for ball studs with excessive rotational friction in the ball joint assembly. Excessive friction in the ball joint assembly ma
SSM 47331 Jun 1, 2018
060000 ENGINE (PWS)
Various vehicles equipped with a 4.6L, 5.4L, 6.8L modular 3 valve engine built on or before 8-Jan-2016 may exhibit symptoms that may include upper end engine noise, rough running, misfire and/or engine damage. If diagnosis leads to only cam
SSM 47331 Jun 1, 2018
350000 EQUIPMENT
Various vehicles equipped with a 4.6L, 5.4L, 6.8L modular 3 valve engine built on or before 8-Jan-2016 may exhibit symptoms that may include upper end engine noise, rough running, misfire and/or engine damage. If diagnosis leads to only cam
SSM 46085 Sep 21, 2016
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085 Sep 21, 2016
061000 ENGINE AND ENGINE COOLING:ENGINE
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085 Sep 21, 2016
061110 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085 Sep 21, 2016
061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085 Sep 21, 2016
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085 Sep 21, 2016
061320 ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085 Sep 21, 2016
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085 Sep 21, 2016
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085 Sep 21, 2016
062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085 Sep 21, 2016
062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085 Sep 21, 2016
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085 Sep 21, 2016
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085 Sep 21, 2016
063110 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085 Sep 21, 2016
063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085 Sep 21, 2016
063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085 Sep 21, 2016
063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085 Sep 21, 2016
060000 ENGINE (PWS)
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
SSM 46085 Sep 21, 2016
060000 ENGINE AND ENGINE COOLING
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
ASI-44429 Mar 1, 2014
036500 SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR
FORD/MERCURY: TO PREVENT HARNESS DAMAGE, ON SOME VEHICLES, RESULTING IN CONTACT WITH TIRE OR SUSPENSION COMPONENTS, PROPER ROUTING OF WIRING HARNESS FOR WHEEL SPEED SENSOR IS KEY. 2006-2010 EXPLORER, MOUNTAINEER, EXPLORER SPORT TRAC.
ASI-44429 Mar 1, 2014
114000 ELECTRICAL SYSTEM:WIRING
FORD/MERCURY: TO PREVENT HARNESS DAMAGE, ON SOME VEHICLES, RESULTING IN CONTACT WITH TIRE OR SUSPENSION COMPONENTS, PROPER ROUTING OF WIRING HARNESS FOR WHEEL SPEED SENSOR IS KEY. 2006-2010 EXPLORER, MOUNTAINEER, EXPLORER SPORT TRAC.
ASI-44429 Mar 1, 2014
046300 SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR
FORD/MERCURY: TO PREVENT HARNESS DAMAGE, ON SOME VEHICLES, RESULTING IN CONTACT WITH TIRE OR SUSPENSION COMPONENTS, PROPER ROUTING OF WIRING HARNESS FOR WHEEL SPEED SENSOR IS KEY. 2006-2010 EXPLORER, MOUNTAINEER, EXPLORER SPORT TRAC.
TSB-12-7-4 Jul 10, 2012
060000 ENGINE (PWS)
FORD/LINCOLN/MERCURY: IF BATTERY WAS DISCONNECTED OR DEAD, VEHICLES/TRUCKS MAY EXPERIENCE HARD STARTS AND ENGINE IDLE RPM FLUCTUATION AND EXHIBIT DIAGNOSTIC TROUBLE CODES (DTCS) P0505, P0506, P2111 AND P2112. *PE
TSB-08-18-2 Jun 1, 2009
061000 ENGINE AND ENGINE COOLING:ENGINE
FORD/MERCURY/LINCOLN: VEHICLES MAY EXHIBIT ONE OR MORE OF THE FOLLOWING SYMPTOMS: DRIVE AWAY HESITATION, LOSS OF RPM ON DECELERATION, DIFFICULTY STARTING, AND/OR IDLE RPM LESS THAN DESIRED. THE F53 MOTORHOME CHASSIS IS INCLUDED. *
TSB-08-18-2 Jun 1, 2009
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
FORD/MERCURY/LINCOLN: VEHICLES MAY EXHIBIT ONE OR MORE OF THE FOLLOWING SYMPTOMS: DRIVE AWAY HESITATION, LOSS OF RPM ON DECELERATION, DIFFICULTY STARTING, AND/OR IDLE RPM LESS THAN DESIRED. THE F53 MOTORHOME CHASSIS IS INCLUDED. *
TSB-08-19-3 May 1, 2009
106200 POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
FORD: SOME VEHICLES MAY EXHIBIT OIL SEPARATION FROM THE INTERNAL LUBE FOUND IN THE UNITIZED CARTRIDGE SEAL. OIL SEPARATION APPEARS TO BE AND IS OFTEN MISDIAGNOSED, AS AN AXLE LUBE LEAK. *PE
TSB-08-19-3 May 1, 2009
106220 POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
FORD: SOME VEHICLES MAY EXHIBIT OIL SEPARATION FROM THE INTERNAL LUBE FOUND IN THE UNITIZED CARTRIDGE SEAL. OIL SEPARATION APPEARS TO BE AND IS OFTEN MISDIAGNOSED, AS AN AXLE LUBE LEAK. *PE
TSB-08-9-5 Oct 23, 2008
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
FORD/MERCURY: 4.0L/4.6L HARD START/ROUGH RUNNING; AFTER LONG HOT SOAK/DIP IN RPM WHEN COMING TO A STOP; BUILT ON OR BEFORE 4/2/08. MAY EXHIBIT A DIP IN RPM BELOW NORMAL IDLE LEVEL OF 600 RPM ON DECELERATION. *PE
20144 Feb 1, 2008
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
MULTIPLE VEHICLE LINES - INTERMITTENT PCM, FUEL PUMP, IGN. COIL, A/C, ABS OR FOG LAMP OPERATION. *NJ
08-2-8 Feb 1, 2008
036000 SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
IMPROVED BRAKE PEDAL FEEL AND FIRMNESS. *NJ
07253 Dec 1, 2007
072200 FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
FUEL FILL--SLOW OR EARLY SHUT OFF--BUILT BEFORE 11/28/2007. *NJ
SI-20005 Oct 1, 2007
102000 POWER TRAIN:MANUAL TRANSMISSION
FORD/MERCURY: SOME VEHICLES EQUIPPED WITH 6R60 TRANSMISSIONS MAY EXHIBIT VARIOUS TRANSMISSION PERFORMANCE ISSUES. WHEN COMPARED TO OTHER TRANSMISSIONS, SOME OF THE SHIFT CHARACTERISTICS ARE DIFFERENT THAN PREVIOUS MODELS DUE TO THE 100% S
SI-20005 Oct 1, 2007
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
FORD/MERCURY: SOME VEHICLES EQUIPPED WITH 6R60 TRANSMISSIONS MAY EXHIBIT VARIOUS TRANSMISSION PERFORMANCE ISSUES. WHEN COMPARED TO OTHER TRANSMISSIONS, SOME OF THE SHIFT CHARACTERISTICS ARE DIFFERENT THAN PREVIOUS MODELS DUE TO THE 100% S
19865 Jul 1, 2007
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
MULTIPLE VEHICLE LINES - INTERMITTENT PCM, FUEL PUMP, IGN, COIL, A/C, ABS OR FOG LAMP OPERATION. *NJ
0728 Feb 1, 2007
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
OVERHEAT INDICATION AND SHIFT QUALITY IMPROVEMENTS - CALIBRATION UPDATE RELEASE - 4.6L 3V WITH 6R60 TRANSMISSION EQUIPPED VEHICLES ONLY. *KB
061710 Feb 26, 2007
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MIL ON WITH P0463 OR ERRATIC FUEL GAUGE OPERATION. *KB
062414 Jul 25, 2007
012000 STEERING:COLUMN
LOWER STEERING COLUMN SHAFT POP/CLUNK NOISE. *KB
0782 Jul 25, 2007
138800 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
THUMPING/LOUD FLUTTER - BEHIND DASH IN DEFROST MODE - LACK OF AIRFLOW TO FLOOR - MANUAL A/C. *KB
06167 Feb 27, 2007
091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
MIL ON WITH DTC P0463 OR ERRATIC FUEL GAUGE OPERATION. *KB
061713 Feb 26, 2007
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
CALIBRATION UPDATE 4.0L - VARIOUS SYMPTOMS - SURGE, HESITATION, TORQUE CONVERTER CYCLING, NO UP SHIFT AFTER FORCED DOWNSHIFT, AND POOR A/C PERFORMANCE. *KB
061713 Feb 26, 2007
061000 ENGINE AND ENGINE COOLING:ENGINE
CALIBRATION UPDATE 4.0L - VARIOUS SYMPTOMS - SURGE, HESITATION, TORQUE CONVERTER CYCLING, NO UP SHIFT AFTER FORCED DOWNSHIFT, AND POOR A/C PERFORMANCE. *KB

MERCURY MOUNTAINEER - All Years Overview

Complete safety history for the MERCURY MOUNTAINEER across all model years (1996, 2010).

49 Total Recalls
2,657 Total Complaints
0 Investigations
192 Reported Crashes
91 Reported Fires
5 Reported Deaths

MERCURY MOUNTAINEER - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2010 1 24 View
2009 0 8 View
2008 2 156 View
2007 (current) 1 119
2006 2 153 View
2005 1 113 View
2004 1 271 View
2003 1 220 View
2002 4 504 View
2001 4 32 View
2000 8 164 View
1999 9 182 View
1998 6 298 View
1997 7 399 View
1996 2 3 View

Other MERCURY Models

Model Recalls Complaints
MILAN 288 3,214 View
SABLE 111 7,213 View
GRAND MARQUIS 105 4,962 View
COUGAR 78 2,652 View
CAPRI 56 60 View
MYSTIQUE 49 1,514 View
MARINER 34 1,718 View
LYNX 30 35 View