1997 MERCURY MOUNTAINEER
7 recalls, 399 complaints - 297 TSBs
09V399000 Oct 13, 2009
VEHICLE SPEED CONTROL
Defect Description
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS ... Read more
Consequence
A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
Remedy
FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN... Read more
00V422000 Dec 27, 2000
VEHICLE SPEED CONTROL
Defect Description
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES EQUIPPED WITH 4.0L SOHC ENGINES AND STILL RETAIN THE ORIGINAL THROTTLE BODY (PART NUMBERS 97JF-9E926AB OR 97JF-9E926-AC). SOME OF THE ORIGINAL THROTTLE BODIES INSTALLED ALLOWED A GAP BETWEEN THE PLATE AND BORE TO BE BUILT TOO NARROW. THIS REDUCED CLEA... Read more
Consequence
THIS COULD RESULT IN ENGINE SURGE WHEN THE ACCELERATOR PEDAL BREAKS FREE.
Remedy
DEALERS WILL REPLACE THE ORIGINAL THROTTLE BODIES.
00V402000 Nov 28, 2000
SUSPENSION
Defect Description
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. UNDER CERTAIN CONDITIONS, A FRONT SWAY BAR LINK CAN FRACTURE.
Consequence
VEHICLE HANDLING COULD BE AFFECTED, INCREASING THE RISK OF A CRASH.
Remedy
DEALERS WILL REPLACE BOTH THE LEFT AND RIGHT FRONT SWAY BAR LINKS.
00T005000 Aug 21, 2000
TIRES:TREAD/BELT
Defect Description
TIRE DESCRIPTION: FIRESTONE WILDERNESS AT, SIZE P235/75R15, PRODUCED AT THE DECATUR, ILLINOIS TIRE PLANT AND ALL FIRESTONE RADIAL ATX AND RADIAL ATX II TIRES, SIZE P235/75R15. OPERATION OF THESE TIRES AT LOW INFLATION PRESSURES, HIGH SPEED, AND IN HOT WEATHER, CAN CONTRIBUTE TO SEPARATION OF THE T... Read more
Consequence
IF THE TREAD SEPARATES FROM THE TIRE, THE DRIVER CAN LOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH CAUSING INJURY OR DEATH.
Remedy
THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON AUGUST 29, 2001. HOWEVER, CUSTOMERS SHOULD CONTACT FIRESTONE CUSTOMER SERVICE AT 1-800-465-1904 FOR POSSIBLE ASSISTANCE.
98V060000 Mar 19, 1998
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Defect Description
VEHICLE DESCRIPTION: MULTI-PURPOSE PASSENGER VEHICLES EQUIPPED WITH 4.0L SINGLE OVERHEAD CAM ENGINES. THE ENGINE FUEL LINES CAN BE DAMAGED IF THE VEHICLE IS JUMP STARTED AND THE GROUND CABLE IS ATTACHED TO THE FUEL LINE BRACKET THAT IS LOCATED NEAR THE BATTERY. SINCE THE BRACKET IS NOT GROUNDED, ... Read more
Consequence
THE FUEL LINES CAN LEAK, AND IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD POTENTIALLY RESULT.
Remedy
DEALERS WILL INSTALL A WARNING LABEL ON THE FUEL LINE BRACKET ADVISING OWNERS NOT TO USE IT FOR A JUMP START GROUND. ALSO A REVISED BOLT WILL BE INSTALLED IN THE ALTERNATOR BRACKET TO PROVIDE A CONVENIENT JUMP START GROUND LOCATION.
97V137000 Aug 19, 1997
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
Defect Description
VEHICLE DESCRIPTION: MULTI-PURPOSE PASSENGER VEHICLES. THE LIFTGATE ASSIST GAS CYLINDER BRACKET ON THE RIGHT HAND BODYSIDE OUTER PANEL WAS INCORRECTLY WELDED.
Consequence
THE GAS CYLINDER BRACKET MAY NOT PROPERLY SUPPORT THE LIFTGATE INCREASING THE RISK OF PERSONAL INJURY.
Remedy
DEALERS WILL REINFORCE THE BRACKET ATTACHMENT WITH TWO POP RIVETS.
97V074000 Apr 30, 1997
VEHICLE SPEED CONTROL
Defect Description
VEHICLE DESCRIPTION: MULTI-PURPOSE PASSENGER VEHICLES EQUIPPED WITH 5.0L ENGINES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE STATES OF ALASKA, IDAHO, IOWA, MAINE, MICHIGAN (UPPER PENINSULA ONLY), MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW YORK, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSI... Read more
Consequence
ALTHOUGH THE VEHICLE CAN BE CONTROLLED BY EITHER APPLYING THE SERVICE BRAKES OR SHIFTING THE TRANSMISSION TO NEUTRAL, INCREASED BRAKE PEDAL EFFORTS OR SOME INCREASE IN STOPPING DISTANCE CAN RESULT.
Remedy
DEALERS WILL INSTALL A REVISED PCV SYSTEM WITH WATER HEATED VACUUM SOURCE.
Complaint Statistics
399 total complaints
48 crashes 11 fires 25 injuries 2 deaths
Top Reported Components
| Component | Complaints |
|---|---|
| TIRES:TREAD/BELT | 81 |
| TIRES | 78 |
| VEHICLE SPEED CONTROL | 36 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 24 |
| VEHICLE SPEED CONTROL:ACCELERATOR PEDAL | 15 |
| SEAT BELTS | 7 |
| AIR BAGS:FRONTAL | 7 |
| SUSPENSION:FRONT | 6 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS | 6 |
| EQUIPMENT:APPLIANCE:AIR CONDITIONER | 6 |
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Mar 12, 2021
Incident date: Mar 6, 2021
TL* THE CONTACT OWNS A 1997 MERCURY MOUNTAINEER. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE VEHICLE STALLED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP NEEDED TO BE REPLACE... Read more
SEAT BELTS
Feb 24, 2020
Incident date: Feb 23, 2020
DRIVERS SIDE SEAT BELT BUCKLE WILL NOT LATCH. 185,000 MILES.
VEHICLE SPEED CONTROL
Dec 4, 2019
Incident date: Nov 29, 2019
TL* THE CONTACT'S HUSBAND OWNS A 1997 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS RELEASED, THE VEHICLE UNINTENTIONALLY ACCELERATED. AS A RESULT, THE CONTACT'S HUSBAND REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJUR... Read more
Crash
SEAT BELTS
Jun 6, 2018
Incident date: Apr 15, 2018
DRIVER SIDE SEAT BELT REFUSES TO LATCH AND, IF IT DOES LATCH, COMES UNLATCHED ON ITS OWN. ON INSPECTION, THE 'GUTS' OF THE MECHANISM ARE GONE.
ELECTRICAL SYSTEM
Jun 4, 2017
Incident date: May 27, 2017
I WAS AT A GAS STATION MAKING A PURCHASE WITH MY DISABLED MOTHER. WE LEFT THE STORE, AND GOT INTO MY TRUCK. I STARTED MY TRUCK AND PROCEED TO DIVE TOWARDS THE EXIT OF THE GAS STATION WHEN I SMELLED SOMETHING LIKE BURNING RUBBER. I SAID TO MY MOTHER THAT SOMETHING SMELLED FUNNY AND THEN LOOKED AND SA... Read more
Fire
VEHICLE SPEED CONTROL
Sep 8, 2016
Incident date: Jan 1, 2014
WHEN I USE THE CRUISE CONTROL AND THEN TURN IT OFF I CAN'T SEEM TO PUSH MY GAS PEDAL WHEN YOU ARE DRIVING THE VEHICLE. I HAVE TO KEEP PUTTING EXTREME PRESSURE ON THE ACCELERATOR PEDAL UNTIL SOMETHING BREAKS OR POPS AND THEN IT ALLOWS ME TO PUSH THE PEDAL. I KEEP HAVING PROBLEMS WITH SMOKE COMING FRO... Read more
FUEL/PROPULSION SYSTEM
Sep 8, 2016
Incident date: Jan 1, 2014
WHEN I USE THE CRUISE CONTROL AND THEN TURN IT OFF I CAN'T SEEM TO PUSH MY GAS PEDAL WHEN YOU ARE DRIVING THE VEHICLE. I HAVE TO KEEP PUTTING EXTREME PRESSURE ON THE ACCELERATOR PEDAL UNTIL SOMETHING BREAKS OR POPS AND THEN IT ALLOWS ME TO PUSH THE PEDAL. I KEEP HAVING PROBLEMS WITH SMOKE COMING FRO... Read more
ELECTRICAL SYSTEM
Sep 8, 2016
Incident date: Jan 1, 2014
WHEN I USE THE CRUISE CONTROL AND THEN TURN IT OFF I CAN'T SEEM TO PUSH MY GAS PEDAL WHEN YOU ARE DRIVING THE VEHICLE. I HAVE TO KEEP PUTTING EXTREME PRESSURE ON THE ACCELERATOR PEDAL UNTIL SOMETHING BREAKS OR POPS AND THEN IT ALLOWS ME TO PUSH THE PEDAL. I KEEP HAVING PROBLEMS WITH SMOKE COMING FRO... Read more
SEAT BELTS
Nov 18, 2015
Incident date: Oct 30, 2015
THE DRIVER'S SEAT BELT WILL NOT LATCH.
SEAT BELTS
Mar 12, 2015
Incident date: Nov 7, 2014
TL* THE CONTACT OWNS A 1997 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT BELT BUCKLE FAILED TO LATCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. THE VIN WAS UNAVAILABLE.
POWER TRAIN
Mar 5, 2015
Incident date: Mar 1, 2012
MAJOR AND RECURRING ISSUE WITH FRONT DRIVE SHAFT, AND FRONT DIFFERENTIAL, GRINDING, SHAKING, WITH NEAR CRASH DUE TO DIFFICULTY TO HANDLE (THIS WAS ON THE WAY TO THE MECHANIC). *TR
VEHICLE SPEED CONTROL
Jun 3, 2013
Incident date: Nov 12, 2012
TL* THE CONTACT OWNS A 1997 MERCURY MOUNTAINEER. THE CONTACT STATED THAT HE SHIFTED INTO DRIVE AND THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT MENTIONED THAT HE HAD TO SHIFT TO NEUTRAL IN ORDER TO STOP THE VEHICLE AND STATED THAT THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEA... Read more
SEAT BELTS
Apr 18, 2013
Incident date: Jan 15, 2013
I ATTEMPTED TO CONNECT THE TWO PORTIONS OF THE DRIVER FRONT SEAT BELT AND THE LATCHING MECHANISM IN THE FEMALE PORTION WOULD NOT LATCH, THEREBY DEFEATING MY ABILITY TO SECURE THE SEAT BELT. I TOOK THE VEHICLE TO A REPAIR SHOP THAT QUOTED ME ALMOST $200 TO REPAIR THE BELT, INDICATING THE OEM KIT WAS... Read more
SEAT BELTS
Feb 17, 2012
Incident date: Feb 1, 2012
DRIVER'S SEAT BELT WILL NOT FASTEN. *TR
SEAT BELTS
Mar 15, 2011
Incident date: Mar 10, 2011
TL*THE CONTACT OWNS A 1997 MERCURY MOUNTAINEER. HE ATTEMPTED TO PUT THE DRIVERS SIDE SEAT BELT ON AND THE BUCKLE WOULD NOT SNAP INTO PLACE. THE FAILURE HAD BEEN ON GOING FOR ONE WEEK. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 150,... Read more
VEHICLE SPEED CONTROL
Mar 3, 2011
Incident date: Jun 21, 2010
TL* THE CONTACT OWNS A 1997 MERCURY MOUNTAINEER. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT APPLIED THE BRAKES BUT THE VEHICLE WOULD NOT STOP. THE CONTACT WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE AS IT ACCELERATED. THE LEFT SIDE OF THE VEH... Read more
Crash
2 injured
VEHICLE SPEED CONTROL
Jun 2, 2010
Incident date: Mar 1, 2010
MY 1997 MERCURY MOUNTAINEER (THAT I PURCHASED FEB 2010) IS EXPERIENCING THE SAME ACCELERATION PROBLEMS AS DESCRIBED IN THE 4.0 SOHC CAMPAIGN # 00V422000 AND ACTION # EA99001. I HAVE TO APPLY EXTRA ACCELERATION TO MAKE THE CAR DRIVE WHEN ENGINE IS "COLD". AFTER IT WARMS UP, OR IF I START THE ENGINE A... Read more
STRUCTURE
Dec 11, 2009
Incident date: Oct 21, 2009
TL* THE CONTACT OWNS A 1997 MERCURY MOUNTAINEER. HE EXPERIENCED DIFFICULT STEERING, BECAUSE THE FRONT SWAY BAR LINKAGE HAD FRACTURED. SECONDLY HE WOULD INTERMITTENTLY SMELL AN ODOR OF GASOLINE INSIDE OF THE VEHICLE. THIRDLY DURING BRAKE APPLICATION THE ACCELERATOR PEDAL WOULD ALSO STICK. THIS CO... Read more
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Dec 11, 2009
Incident date: Oct 21, 2009
TL* THE CONTACT OWNS A 1997 MERCURY MOUNTAINEER. HE EXPERIENCED DIFFICULT STEERING, BECAUSE THE FRONT SWAY BAR LINKAGE HAD FRACTURED. SECONDLY HE WOULD INTERMITTENTLY SMELL AN ODOR OF GASOLINE INSIDE OF THE VEHICLE. THIRDLY DURING BRAKE APPLICATION THE ACCELERATOR PEDAL WOULD ALSO STICK. THIS CO... Read more
VEHICLE SPEED CONTROL
Dec 11, 2009
Incident date: Oct 21, 2009
TL* THE CONTACT OWNS A 1997 MERCURY MOUNTAINEER. HE EXPERIENCED DIFFICULT STEERING, BECAUSE THE FRONT SWAY BAR LINKAGE HAD FRACTURED. SECONDLY HE WOULD INTERMITTENTLY SMELL AN ODOR OF GASOLINE INSIDE OF THE VEHICLE. THIRDLY DURING BRAKE APPLICATION THE ACCELERATOR PEDAL WOULD ALSO STICK. THIS CO... Read more
SUSPENSION
Dec 11, 2009
Incident date: Oct 21, 2009
TL* THE CONTACT OWNS A 1997 MERCURY MOUNTAINEER. HE EXPERIENCED DIFFICULT STEERING, BECAUSE THE FRONT SWAY BAR LINKAGE HAD FRACTURED. SECONDLY HE WOULD INTERMITTENTLY SMELL AN ODOR OF GASOLINE INSIDE OF THE VEHICLE. THIRDLY DURING BRAKE APPLICATION THE ACCELERATOR PEDAL WOULD ALSO STICK. THIS CO... Read more
VEHICLE SPEED CONTROL:CRUISE CONTROL
Oct 13, 2009
Incident date: Sep 1, 2007
CRUISE CONTROL WORKS AT TIMES AND SOMETIME DOES NOT WORK. *TR
ELECTRICAL SYSTEM
Jun 17, 2009
Incident date: Jun 16, 2009
TL*THE CONTACT OWNS A 1997 MERCURY MOUNTAINEER. THE VEHICLE CAUGHT FIRE WHILE PARKED AND WITHOUT WARNING. THE VEHICLE WAS COMPLETELY DESTROYED AND A FIRE REPORT WAS FILED. THE CONTACT HAS PICTURES OF THE FAILURE. THE CAUSE OF THE FAILURE HAS NOT BEEN DETERMINED; HOWEVER, A FIREFIGHTER SPECULATED... Read more
Fire
POWER TRAIN:AUTOMATIC TRANSMISSION
May 2, 2009
Incident date: Apr 4, 2007
I HAD JUST GOTTEN INTO THE DRIVER'S SEAT OF MY PARKED 1997 MERCURY MOUNTAINEER AT AN AUTO REPAIR SHOP LOT WHEN I REMEMBERED THAT I NEEDED TO RETRIEVE AN ARTICLE FROM UNDERNEATH THE SEAT. I GOT OUT OF THE VEHICLE AND KNELT DOWN NEXT TO IT. AS I REACHED UNDER THE SEAT, THE CAR DOOR HIT ME AND DRAGGED ... Read more
Crash
1 injured
ENGINE AND ENGINE COOLING
Dec 16, 2008
Incident date: Dec 13, 2008
WE REALLY DON'T HAVE ANY INFORMATION REGARDING THE INCIDENT. THE CAR HAD BEEN PARKED OUTSIDE FOR APPROXIMATELY 4 HOURS, WHEN UPON WAKING AT AROUND 3:50 AM ON SUNDAY MORNING, I SMELLED A STRANGE ODOR EMANATING FROM SOMEWHERE IN THE HOUSE. AS I INVESTIGATED, I SOON FOUND OUT THAT THE SMELL WAS NOT IN ... Read more
Fire
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
Nov 2, 2007
Incident date: Nov 1, 2007
TL*THE CONTACT OWNS A 1997 MERCURY MYSTIQUE (NA). WHILE DRIVING 55 MPH, THE TAIL LIGHT AND INSTRUMENT PANEL LIGHTS FAILED TO ILLUMINATE. THE CONTACT NOTICED A SMOLDERING SMELL COMING FROM THE VEHICLE. THE MECHANIC STATED THAT THE HEAD LAMP SWITCH TERMINAL BURNED AND THE WIRING HARNESS CONNECTOR W... Read more
SEAT BELTS:FRONT
Sep 4, 2007
Incident date: Sep 4, 2007
TL*THE CONTACT OWNS A 1997 MERCURY MOUNTAINEER. THE CONTACT STATED THAT SHE WAS UNABLE TO LATCH THE DRIVER SIDE SEAT BELT BECAUSE THE RELEASE MECHANISM WAS STUCK. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 103,000. UPDATED 01/07/08. *LJ UPDATED 12/31/07
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Jun 8, 2007
Incident date: Aug 28, 2006
BLEND AIR DOOR SQUARE DRIVE BROKEN CAUSING SEVERE DISCOMFORT IN SUMMER AND IMPROPER DEFROSTER OPERATION DURING ADVERSE WEATHER CONDITIONS. MASTER TECHS IN AREA INDICATE PROBLEM OCCURES WITH EXCESS FREQUENCY ON VARIOUS MODEL AND YEARS OF FORD TRUCKS. THEY FURTHER INDICATE THE FAILURE RATE IS EXTREMEL... Read more
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Mar 5, 2007
Incident date: Mar 4, 2007
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 1997 MERCURY MOUNTAINEER WITH 120000 FAILURE MILEAGE AT 30 MPH ON A WINDY DAY THE HOOD LATCH FAILED AND THE HOOD OPENED. THE HOOD HINGES STOPPED THE HOOD FROM SLAMMING INTO THE FRONT WINDSHIELD. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER AND HAS N... Read more
TIRES:TREAD/BELT
Dec 21, 2006
Incident date: Jun 17, 2000
1997 MOUNTAINEER FIRESTONE TIRE SEPARATED WHILE DRIVING. *TS THE CONSUMER WAS INFORMED THAT HE WOULD BE REIMBURSED FOR THE TIRES THAT HE REPLACED. *JB
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Jul 16, 2006
Incident date: Jul 16, 1997
BOTH REAR DOOR LATCHES CAN NOT BE RELEASED FROM INSIDE VEHICLE. FIRST RIGHT REAR FAILED AND ABOUT SIX MONTHS LATER LEFT REAR FAILED. NECESSARY TO ROLL DOWN WINDOWS TO REACH OUTSIDE FOR DOOR HANDLE OR HAVE FRONT SEAT PASSENGER GET OUT AND OPEN REAR DOOR. CHILD PROOF LOCKS CHECKED AND VERIFIED SELECTE... Read more
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
Apr 11, 2006
Incident date: Dec 15, 2005
THE HOT/COLD ADJUSTMENT ON THE HEATER OF MY 1997 MERCURY MOUNTAINEER IS INOPERATIVE, WHICH MAKES IT DIFFICULT TO DRIVE WHEN THE WINDSHIELD IS FOGGED, SINCE THE DEFOGGER BLOWS ONLY COLD AIR. THE PROBLEM, APPARENTLY STRIKES ALL 95-99 EXPLORER/MOUNTAINEERS EVENTUALLY, DUE TO POOR DESIGN OF THE HEAT BLE... Read more
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
Jan 20, 2006
Incident date: Jan 20, 2006
DT*: THE CONTACT STATED THE DRIVER SIDE SEAT BELT BUCKLE ASSEMBLY WILL NOT HOLD THE SEAT BELT BUCKLE WHEN INSERTED. THE BUCKLE ASSEMBLY RELEASES THE SEAT BELT BUCKLE AND DOES NOT LOCK. THE VEHICLE HAS NOT BEEN TAKEN TO A LOCAL DEALER OR INDEPENDENT REPAIR SHOP FOR INSPECTION. *JB
VEHICLE SPEED CONTROL:CRUISE CONTROL
Aug 26, 2005
Incident date: Aug 26, 2005
DT: 1997 MERCURY MOUNTAINEER. I THE CONSUMER BOUGHT THE CAR USED, AND WHEN USING THE CRUISE CONTROL FOR THE FIRST TIME IT WOULD NOT DISENGAGE. IT WAS AT 70 MPH AND IT ACCELERATED TO 85 MPH. TO STOP VEHICLE HAD TO PUT IT INTO NEUTRAL AND TURN THE KEY OFF. THEN VEHICLE COASTED UNTIL IT WOULD ... Read more
SUSPENSION
Aug 10, 2005
Incident date: Aug 10, 2005
DEALER STATES THAT MY VEHICLE [XXX] IS NOT INCLUDED IN THE RECALL FOR 1997 MERCURY MOUNTAINEER SWAY BAR LINKS 00S47- RECALL ID#00V402000. I DON'T UNDERSTAND WHY MY VEHICLE SHOULD BE EXCLUDED EVEN THOUGH IT IS A 1997 MOUNTAINEER. I WOULD LIKE SOME COMPENSATION FROM FORD MOTOR COMPANY. *JB UPDATED 07... Read more
SEATS:FRONT ASSEMBLY:RECLINER
Apr 29, 2005
Incident date: Mar 28, 2005
DRIVER'S SIDE SEAT LEVER THAT LETS THE SEAT BACK BROKE OFF, FORD DEALER HERE WON'T FIX IT. MY HUSBAND SAID HE REMENBERS A RECALL ON IT BUT FORGOT ABOUT IT. PLEASE LET US KNOW WHAT TO DO.*AK
SEAT BELTS:FRONT
Feb 2, 2005
Incident date: Feb 1, 2005
DRIVER'S SEAT BELT WILL NOT SECURE AND HOLD, WHICH IS DANGEROUS IF VEHICLE IS IN AN ACCIDENT BECAUSE THE DRIVER CAN HIT THE WINDSHIELD. DEALER WAS NOTIFIED BY CONSUMER.*AK
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Jan 21, 2005
Incident date: Jan 18, 2005
WHILE DRIVING 50 MPH THE CONSUMER FELT SOMETHING UNDER H IS FOOT SNAP. THE CONSUMER LOST SPEED, PULLED OVER TO THE SIDE OF THE ROAD, TO DISCOVER THE BOLT HOLDING THE ACCELERATOR PEDAL HAD FALLEN OFF. THE CONSUMER WAS ABLE TO DRIVE THE VEHICLE IN ORDER TO HAVE THE REPAIR DONE. *NM *TC
SEAT BELTS:FRONT
Dec 6, 2004
Incident date: Nov 22, 2004
FRONT SEAT BELTS WILL NOT UNLATCH. CONSUMER AND PASSENGER HAD TO SLITHER OUT OF THE SEAT IN ORDER TO BE RELEASED. CONSUMER WILL CONTACT MANUFACTURER.*AK
POWER TRAIN:AUTOMATIC TRANSMISSION
Oct 19, 2004
Incident date: Sep 23, 2004
WHILE DRIVING, THE TRANSMISSION SLIPPED. THE RPM STARTED RACING AT A HIGH RATE. THE CONSUMER RESTARTED THE VEHICLE. PLEASE PROVIDE MORE INFORMATION. *JB
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Aug 19, 2004
Incident date: Jul 22, 2004
I CURRENTLY OWN A 1997 MERCURY MOUNTAINEER. MY WIFE PURCHASED THIS MOUNTAINEER IN EARLY 1998, AND UP UNTIL NOW WE HAVE BEEN VERY HAPPY WITH ITS PERFORMANCE. *AK RECENTLY, I WAS CHARGING THE BATTERY OVERNIGHT. I LEFT FOR WORK AND INSTRUCTED MY WIFE ON DISCONNECTING THE CHARGER BEFORE SHE USED T... Read more
SEATS:FRONT ASSEMBLY:RECLINER
Jul 7, 2004
Incident date: Jul 4, 2004
WHEN ATTEMPING TO MOVE CONSUMER'S SIDE SEAT FORWARD RECLINER COLLAPSED INTO THE REAR SEAT. CONSUMER TOOK THE VEHICLE TO THE DEALER, AND MECHANIC DETERMINED THAT THE SEAT BOLT FAILED. *AK
STRUCTURE:BODY:DOOR
May 24, 2004
Incident date: May 21, 2004
I HAVE OWNED MY 1997 MERCURY MOUNTAINEER SINCE 1998. WITHIN A YEAR AFTER PURCHASE ONE OF THE REAR DOOR MECHANISMS BROKE. SINCE IT IS RARE FOR ANYONE TO RIDE IN THE BACK SEAT, I DIDN'T BOTHER FIXING IT. THIS PAST WEEKEND THE OTHER SIDE BROKE. IT IS IMPOSSIBLE FOR A REAR PASSENGER TO EXIT THE VEHI... Read more
STRUCTURE:BODY:TAILGATE
Apr 6, 2004
Incident date: Apr 6, 2004
THE TAILGATE OF MY 1997 MERCURY MOUNTAINEER FELL OFF IN JULY 2001 DUE TO RUST AND / OR METAL FATIGUE AND / OR AN ENGINEERING DEFECT? IT WAS REPLACED ON 7/30/01 AND THE METAL IS NOW CRACKING AGAIN. FORD MOTOR COMPANY DOES NOT SEEM INTERESTED! *LA
EQUIPMENT
Apr 6, 2004
Incident date: Apr 6, 2004
THE TAILGATE OF MY 1997 MERCURY MOUNTAINEER FELL OFF IN JULY 2001 DUE TO RUST AND / OR METAL FATIGUE AND / OR AN ENGINEERING DEFECT? IT WAS REPLACED ON 7/30/01 AND THE METAL IS NOW CRACKING AGAIN. FORD MOTOR COMPANY DOES NOT SEEM INTERESTED! *LA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Mar 23, 2004
Incident date: Mar 1, 2004
ABS ON BRAKES CUT IN WHEN SHOULD NOT. MADE IT DIFFICULT TO STOP.*AK
VEHICLE SPEED CONTROL
Dec 30, 2003
Incident date: Feb 15, 2001
WHILE COMPLETELY STOPPED, THE ENGINE ROARED AND THE VEHICLE LUNGED INTO ONCOMING TRAFFIC HITTING ANOTHER VEHICLE. THE DEALER REPAIRED THE DAMAGES TO THE VEHICLE BUT WAS NOT ABLE TO DETERMINE THE CAUSE OF THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
Crash
TIRES:SIDEWALL
Sep 8, 2003
TIRE TREAD SEPARATED FROM THE SIDEWALL. THE CONSUMER HAD FOUR TIRES INSTALLED ON THE SUV AND WHEN THEY REACHED 1/2 OF TREAD, THE TWO FRONT TIRES EXPERIENCED SIDEWALL SEPARATION. *PH *JB
VEHICLE SPEED CONTROL:CRUISE CONTROL
Aug 12, 2003
THROTTLE STICKS WHILE IN CRUISE CONTROL. VEHICLE WAS TAKEN TO THE DEALER , WHO FIXED THE IEG VALVE. VEHICLE IS STILL EXPERIENCING THE SAME PROBLEM. *AK
VEHICLE SPEED CONTROL
Jun 4, 2003
Incident date: Jun 1, 2003
THE VEHICLE EXPERIENCED UNEXPECTED ACCELERATION. THE ONLY WAY TO STOP THE VEHICLE WAS TO SHIFT INTO NEUTRAL OR PARK. VEHICLE WAS TAKEN TO THE DEALER. DEALER COULD NOT DETERMINE THE CAUSE OF THE PROBLEM. THIS HAS OCCURRED FIVE TIMES. *AK
Showing 50 of 399 complaints.
Technical Service Bulletins, 1997 MERCURY MOUNTAINEER
297 manufacturer communications from 284 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE | 28 |
| 061000 ENGINE AND ENGINE COOLING:ENGINE | 19 |
| 980000 UNKNOWN OR OTHER | 16 |
| 106000 POWER TRAIN:AXLE ASSEMBLY | 14 |
| 103000 POWER TRAIN:AUTOMATIC TRANSMISSION | 12 |
| 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER | 9 |
| 162000 STRUCTURE:BODY | 7 |
| 162300 STRUCTURE:BODY:DOOR | 7 |
030508
Apr 1, 2005
106000 POWER TRAIN:AXLE ASSEMBLY
FRONT AXLE LEAKS FLUID FROM VENT TUBE - VEHICLES EQUIPPED WITH 4X4 OR AWD. *TT
042107
Dec 13, 2004
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
GENERAL (PCM) POWER TRAIN CONTROL MODULE PROGRAMMING PROCEDURES. *TT
04217
Nov 1, 2004
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
GENERAL POWER TRAIN CONTROL MODULE (PCM) PROGRAMMING PROCEDURES. *TT
02138
Nov 10, 2003
102000 POWER TRAIN:MANUAL TRANSMISSION
LOW LINE PRESSURE READING AT WIDE OPEN THROTTLE (WOT), SLIPPING SHIFTS AND / OR DELAYED ENGAGEMENTS WITH POSSIBLE DIAGNOSTIC TROUBLE CODES P0732, P0733, P1762 SET ON VEHICLES BUILT BEFORE 12/1/2001. *TT
03203
Oct 13, 2003
110000 ELECTRICAL SYSTEM
MALFUNCTION INDICATOR LAMP ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0442, P0455, P0456, P0457 OR P1442 OR A CHECK FUEL CAP LAMP ILLUMINATED WITH DTC P0457 FOR THE EVAPORATIVE EMISSION SYSTEM. *TT
03181
Sep 15, 2003
110000 ELECTRICAL SYSTEM
REMOTE KEYLESS ENTRY (RKE) - SERVICE TIPS. *TT
03148
Jul 21, 2003
103600 POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
NEW TRANSMISSION COOLER FLUSHER - SERVICE TIPS. 2003 ESCORT AND SUPER DUTY F SERIES INCLUDED. *TT
16935
Jul 1, 2003
100000 POWER TRAIN
AN UNCOMMANDED SHIFT TO 4X4 LOW. *TT
0398
May 12, 2003
090000 FUEL SYSTEM, OTHER
MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION WITH DIAGNOSTIC TROUBLE CODES P0442, P0455, P0456, P0457, P1442 OR CHECK FUEL CAP LAMP ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE P0457. *TT
16735
Apr 1, 2003
022000 SUSPENSION:REAR
VARIOUS NOISE ISSUES FROM THE REAR LEAF SPRINGS WHILE DRIVING. *TT
0358
Mar 17, 2003
106000 POWER TRAIN:AXLE ASSEMBLY
FLUID MAY LEAK OUT OF THE FRONT AXLE VENT TUBE. *TT *JB
03261
Jan 5, 2003
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
NEW SERVICE PART - NUMBER 5 NEEDLE BEARING AND RACE KIT - 4R70W TRANSMISSION - SERVICE TIP. *TT
02221
Nov 11, 2002
061000 ENGINE AND ENGINE COOLING:ENGINE
ENGINE-GEAR DRIVEN SYNCHRONIZERS-INCORRECT INSTALLATION-CAMSHAFT POSITION SYNCHRONIZER (CMP) INSTALLATION TOOL CORRECT APPLICATION. *MJ
870197
Oct 22, 2002
061000 ENGINE AND ENGINE COOLING:ENGINE
INCORRECTLY INSTALLED GEAR DRIVEN CAMSHAFT POSITION (CMP) SENSOR SYNCHRONIZER ASSEMBLIES CAUSING SURGE, LOST OF POWER, MALFUNCTION INDICATOR LAMP ON AND DIAGNOSTIC TROUBLE CODES P1336, P1309 AND P0340. *TT
02208
Oct 14, 2002
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
CLIMATE CONTROL A/C SERVICE TECH TIPS. *EH
02176
Sep 2, 2002
125100 EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
LAMP-BRAKE-INVADVERTENT DISABLING OF BRAKE SHIFT INTERLOCK. *MJ
16040
Jul 1, 2002
010000 STEERING
EXPERIENCING A CLICKING / POPPING NOISE FROM THE UPPER STEERING COLUMN AREA WHEN TURNING THE STEERING WHEEL. *TT
15910
May 1, 2002
034000 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
CONCERNS WITH BRAKE VIBRATION, ROUGHNESS AND / OR GRINDING NOISE, AND EXCESSIVE BRAKE ROTOR CORROSION. *TT
15887
May 1, 2002
100000 POWER TRAIN
SOME VEHICLES MAY EXHIBIT A NO 1-2 UPSHIFT, NO 2-3 UPSHIFT, A NO ENGINE BRAKING CONDITION IN MANUAL 1 OR DIAGNOSTIC TROUBLE CODE P0732 (GEAR 2 INCORRECT RATIO) OR P0733 (GEAR 3 INCORRECT RATIO). *TT
0282
Apr 29, 2002
100000 POWER TRAIN
SOME VEHICLES BUILT PRIOR TO 9/15/2001 MAY EXHIBIT LOW LINE PRESSURE READINGS WHILE IN DRIVE, NO 2ND GEAR, NO 3RD GEAR, NO ENGINE BRAKING IN MANUAL 1ST AND SLIPPING SHIFTS AND / OR DELAYED ENGAGEMENTS. *TT
0242
Mar 4, 2002
106000 POWER TRAIN:AXLE ASSEMBLY
CERTAIN VEHICLES WITH 4X4 OR ALL-WHEEL DRIVE MAY HAVE A FLUID LEAK FROM THE FRONT AXLE VENT TUBE. *TT
15692
Mar 1, 2002
020000 SUSPENSION
SOME VEHICLES MAY EXHIBIT A SQUEAK, SNAP, RATTLE, OR CLUNK IN THE FRONT END WHEN TURNING OR GOING OVER BUMPS. *TT
0232
Feb 18, 2002
980000 UNKNOWN OR OTHER
SOME VEHICLES EQUIPPED WITH THE 4.0L SOHC ENGINE MAY EXHIBIT A CHECK ENGINE LIGHT ON WITH DIAGNOSTIC TROUBLE CODES P0300 (RANDOM MISFIRE) OR P0301. *TT
0214
Jan 21, 2002
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
SOME ENGINE ASSEMBLIES WITH ALUMINUM CYLINDER HEADS REPAIRED IN-VEHILE HAVE BEEN FOUND TO LEAK COOLANT AND/OR OIL FROM THE CYLINDER HEAD GASKET AREA. *TT
15563
Jan 1, 2002
980000 UNKNOWN OR OTHER
INFORMATION REGARDING MALFUNCTION INDICATOR LIGHT ILLUMINATING WITH DIAGNOSTIC TROUBLE CODE P0300/P0301.*YH
15532
Jan 1, 2002
072200 FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
INFORMATION ON VEHICLES EXHIBITNG FUEL LINE DAMAGE DUE TO PINCHING/SQUEEZING OF THE FUEL RETURN LINE. *TT
01246
Dec 10, 2001
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE OIL SYSTEM PRIMING PROCEDURES, SERVICE TIPS FOR REPORTS OF PREMATURE ENGINE FAILURE. *TT
01205
Oct 15, 2001
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
SOME VEHICLES MAY EXHIBIT VACUUM OR AIR LEAKS IN THE INTAKE MANIFOLD AND / OR ENGINE SYSTEM CAUSING DIAGNOSTIC TROUBLE CODES P0171 AND OR P0174. *TT
01B77
Oct 1, 2001
190000 TIRES
OWNER NOTIFICATION PROGRAM SUPPLEMENT 7 REVISED INFORMATION - REGARDING REPLACEMENT OF WILDERNESS AT TIRES. *TT
01181
Sep 17, 2001
103800 POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
BRAKE SHIFT INTERLOCK.*JB
15249
Sep 1, 2001
034000 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
CONCERNS WITH HIGH BRAKE PEDAL FORCE TO STOP AFTER ROTOR MACHINING. *TT
01156
Aug 6, 2001
138600 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
SOME VEHICLES MAY EXHIBIT HEATER CORE LEAKS. *SLC
01157
Aug 6, 2001
980000 UNKNOWN OR OTHER
INFORMATION REGARDING TRANSMISSION FLUID USAGE CHARTS. *SLC
15168
Aug 1, 2001
034000 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
SOME VEHICLES MAY EXHIBIT AN INTERMITTENT HIGH FREQUENCY BRAKE SQUEAL NOISE. *YH
070101
Jul 1, 2001
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
SUBJECT REGARDING OWNER NOTIFICATION PROGRAM 01M01 SUPPLEMENT #2: REVISED TECHNICAL INSTRUCTIONS AND NEW LABOR OPERATION. NLM
0186
Apr 30, 2001
106000 POWER TRAIN:AXLE ASSEMBLY
ON SOME VEHICLES, INCLUDING SPORT AND SPORT TRAC, THE FRONT AXLE LEAKS FLUID FROM THE VENT TUBE. *TT
01M01
Apr 26, 2001
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
SUBJECT REGARDING OWNER NOTIFICATION PROGRAM 01M01 REGARDING ADDITIONAL COVERAGE FOR FRONT CAM CHAIN GUIDE ASSEMBLY. *TT
14868
Apr 1, 2001
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
SOME VEHICLES EQUIPPED WITH THE 4.0 SOHC ENGINE MAY EXHIBIT A PRIMARY CHAIN RATTLE NOISE (SOMETIMES DESCRIBED AS A SPARK KNOCK-TYPE NOISE). *TT
14847
Apr 1, 2001
106000 POWER TRAIN:AXLE ASSEMBLY
CONCERNS WITH VEHICLES EXHBIT FLUID LEAKAGE FROM THE FRONT AXLE VENT TUBE. *TT
14819
Apr 1, 2001
106000 POWER TRAIN:AXLE ASSEMBLY
SOME 4X4 VEHICLES MAY EXHIBIT A FLUID LEAK FROM THE FRONT AXLE VENT TUBE. *TT
01M01
Apr 1, 2001
061000 ENGINE AND ENGINE COOLING:ENGINE
OWNER NOTIFICATION PROGRAM REGARDING ADDITIONAL COVERAGE PROGRAM FOR FRONT CAM CHAIN GUIDE ASSEMBLY WHICH MAY WEAR OR BREAK AND CAUSE EXCESSIVE CAM CHAIN NOISE THAT DOES NOT GO AWAY AFTER FIVE MINUTES OF ENGINE OPERATION. *TT
01M01
Mar 2, 2001
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
SUBJECT REGARDING ADDITIONAL COVERAGE ON THE FRONT CAM CHAIN GUIDE ASSEMBLY FOR RENTAL VEHICLES WITH 4.0L SINGLE OVERHEAD CAM (SOHC) ENGINES. *TT
13879
Mar 1, 2001
110000 ELECTRICAL SYSTEM
INFORMATION ON REPLACING A GEM MODULE ON 4X4 VEHICLES EQUIPPED WITH 4.0L SOHC, OHV AND THE NEUTRAL TOW KIT. *TT
13752
Mar 1, 2001
106220 POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
SOME 4X4 VEHICLES MAY EXHIBIT AN OIL LEAK FROM THE FRONT AXLE PINION SEAL. *TT
00E11
Feb 1, 2001
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
SERVICE ACTION 00E11, SUPPLEMENT #1 - UPDATE INFORMATION REGARDING ON-BOARD DIAGNOSTIC SYSTEM UPGRADE. *TT
01M01
Jan 5, 2001
061000 ENGINE AND ENGINE COOLING:ENGINE
SUBJECT REGARDING ADVANCE NOTICE ON UPCOMING OWNER NOTIFICATION PROGRAM WHICH WILL PROVIDE ADDITIONAL COVERAGE ON THE FRONT CAM CHAIN GUIDE ASSEMBLY ON CERTAIN VEHICLES. *TT
14617
Jan 1, 2001
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
SUBJECT PERTAINING TO BROKEN THERMOSTAT. *JB
14583
Jan 1, 2001
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
CONCERNS WITH BROKEN THERMOSTATS ON ENGINES. *JB
14560
Jan 1, 2001
061000 ENGINE AND ENGINE COOLING:ENGINE
VEHICLES MAY EXPERIENCE START UP TIMING CHAIN NOISE. *JB
00M12
Dec 1, 2000
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
SUBJECT REGARDING OWNER NOTIFICATION SUPPLLEMENTAL PROGRAM FOR VEHICLES EQUIPPED WITH 4.0L SOHC ENGINES - CAMSHAFT CHAIN TENSIONER AND LOWER INTAKE MANIFOLD GASKET ADDITIONAL COVERAGE. *TT
00E11
Dec 1, 2000
350000 EQUIPMENT
SERVICE ACTION BULLETIN REGARDING ON-BOARD DIAGNOSTIC SYSTEM UPGRADE. *TT
00243
Nov 27, 2000
181000 VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ON SOME VEHICLES, THE ACCELERATOR PEDAL BRACKET MAY BECOME LOOSE OR SEPARATED FROM THE DASH PANEL. THIS MAY BE CAUSED BY REPEATED EXCESSIVE FORCE ON THE ACCELERATOR PEDAL, RESULTING IN CRACKING OF THE DASH PANEL SHEET METAL AT THE ACCELER
002310
Nov 13, 2000
103600 POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
SUBJECT REGARDING CONTAMINATION FROM PRIOR TRANSMISSION CONCERNS OR EXCESS WEAR MAY BE TRAPPED IN THE TRANSMISSION FLUID COOLING SYSTEM. *TT
00M12
Nov 1, 2000
061000 ENGINE AND ENGINE COOLING:ENGINE
FORD MOTOR COMPANY IS PROVIDING ADDITIONAL COVERAGE FOR THE 4.0L SOHC CAMSHAFT CHAIN TENSIONER AND LOWER INTAKE MANIFOLD GASKET. *TT
00213
Oct 16, 2000
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
SUBJECT REGARDING CLIMATE CONTROL - EATC - BLOWER MOTOR CONTROL SERVICE TIPS. *JB
00201
Oct 2, 2000
072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
SOME VEHICLES MAY EXHIBIT HESITATION ON ACCELERATION OR WHILE TURNING. *JB
00M11
Oct 1, 2000
022000 SUSPENSION:REAR
SUBJECT REGARDING ADDITIONAL COVERAGE PROGRAM FOR SWAY BAR LINKS. *JB
00M11
Sep 1, 2000
021220 SUSPENSION:FRONT:SPRINGS:TORSION BAR
INFORMATION REGARDING FRONT SWAY BAR LINK . *YH
14371
Sep 1, 2000
020000 SUSPENSION
SUBJECT REGARDING POP / CREAK NOISE FROM THE REAR UNDERBODY WHILE DRIVING. *JB
00L09
Sep 1, 2000
355100 EQUIPMENT:OTHER:LABELS
SUBJECT PERTAINING TO SUPPLEMENTAL TIRE INFLATION LABEL. *JB
0083
Apr 17, 2000
106000 POWER TRAIN:AXLE ASSEMBLY
SOME VEHICLES EQUIPPED WITH A 5.0L ENGINE MAY EXHIBIT A RUBBING NOISE DURING RIGHT HAND TURNS FROM THE REAR OF THE VEHICLE. **MR
0083
Apr 17, 2000
022000 SUSPENSION:REAR
SOME VEHICLES EQUIPPED WITH A 5.0L ENGINE MAY EXHIBIT A RUBBING NOISE DURING RIGHT HAND TURNS FROM THE REAR OF THE VEHICLE. **MR
14061
Apr 1, 2000
980000 UNKNOWN OR OTHER
SOME VEHICLES MAY COME IN FOR A MALFUNCTION INDICATOR LAMP (MIL) ON WITH DIAGNOSTIC TROUBLE CODE P0171 AND/OR P0174 IN SELF TEST. **MR
14056
Apr 1, 2000
106220 POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
SOME VEHICLES MAY EXHIBIT AN OIL LEAK FROM THE FRONT AXLE PINION OIL SEAL AREA. **MR
14048
Apr 1, 2000
061000 ENGINE AND ENGINE COOLING:ENGINE
SOME VEHICLES MAY EXPERIENCE AN OIL LEAK AT THE REAR CRANKSHAFT AREA AFTER SERVICE. **MR
8512
Apr 1, 2000
106220 POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
SOME VEHICLES MAY EXHIBIT AN OIL LEAK FROM THE FRONT AXLE PINION OIL SEAL AREA. **MR
8493
Apr 1, 2000
061000 ENGINE AND ENGINE COOLING:ENGINE
SOME VEHICLES MAY EXPERIENCE AN OIL LEAK AT THE REAR CRANKSHAFT AREA AFTER SERVICE. **MR
8164
Apr 1, 2000
980000 UNKNOWN OR OTHER
INFORMATION REGARDING PUMP ALIGNMENT TOOLS. **MR
13857
Feb 1, 2000
980000 UNKNOWN OR OTHER
SOME VEHICLES EQUIPPED WITH 5.0L ENGINES AND ALL WHEEL DRIVE (AWD) TRANSFER CASE MAY EXHIBIT A CONDITION OF 4X4 INDICATORS FLASHING AND MULTIPLE GEM DIAGNOSTIC TROUBLE CODES. *TT
8164
Feb 1, 2000
350000 EQUIPMENT
INFORMATION ON 5R55E - 4R55E - 4R44E PUMP ALIGNMENT TOOLS. *TT
8149
Feb 1, 2000
354600 EQUIPMENT:MECHANICAL:WRECKER AND WHEEL LIFT DEVICES
SUBJECT REGARDING NEUTRAL TOW INOPERATIVE AFTER GEM REPLACEMENT. *TT
8119
Feb 1, 2000
330000 INTERIOR LIGHTING
SOME VEHICLES EQUIPPED WITH 5.0L ENGINE AND ALL WHEEL DRIVE (AWD) TRANSFER CASE MAY EXHIBIT A CONDITION OF 4X4 INDICATORS FLASHING AND MULTIPLE GEM DIAGNOSTIC TROUBLE CODES. *TT
0015
Jan 10, 2000
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
INFORMATION REGARDING THE NEW TRANSMISSION COOLER FLUSHER- SERVICE TIP. *MJS
14265
Jan 1, 2000
180000 VEHICLE SPEED CONTROL
SOME VEHICLES MAY EXHIBIT AN INTERMITTENT HESITATION ON ACCELERATION OR WHILE TURNING. *TT
13723
Jan 1, 2000
104000 POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
SOME ALL WHEEL DRIVE VEHICLES MAY EXPERIENCE A LOW SPEED WHINING NOISE FROM THE TRANSFER CASE. *MJS
99234
Nov 15, 1999
980000 UNKNOWN OR OTHER
INFORMATION ON DIAGNOSING A VEHICLE WITH MALFUNCTION INDICATOR LAMP ILLUMINATED AND DIAGNOSTIC TROUBLE CODES P0442 AND P0455 STORED IN CONTINUOUS MEMORY. *TT
99242
Nov 15, 1999
162300 STRUCTURE:BODY:DOOR
INFORMATION ON REPLACING AND / OR REPAIRING MALFUNCTIONING (DOOR, IGNITION AND DECKLID) LOCKS. *TT
7353
Nov 1, 1999
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
SOME VEHICLES MAY EXHIBIT A CONDITION OF NO 4X4 LOW RANGE ENGAGEMENT OR A STUCK IN 4X4 LOW RANGE, WITH NO DIAGNOSTIC TROUBLE CODES STORED IN THE GEM MODULE. *TT
7360
Nov 1, 1999
021100 SUSPENSION:FRONT:STABILIZER BAR
SOME VEHICLES MAY EXHIBIT A SQUEAK NOISE FROM THE REAR WHILE DRIVING, ESPECIALLY WHEN GOING BUMPS. *TT
7367
Nov 1, 1999
036000 SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
SOME VEHICLES EQUIPPED WITH FOUR WHEEL ANTI-LOCK BRAKES (4WABS) MAY EXHIBIT WHEEL SPEED PARAMETER IDENTIFICATIONS (PIDS) WHICH READ N/A IMMEDIATELY OR ABOVE 7 MPH WHEN VIEWED USING THE NEW GENERATION STAR (NGS) TESTER. *TT
7468
Nov 1, 1999
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
SOME VEHICLES MAY EXHIBIT A VIBRATION / GROAN ON ACCELERATION OR TAKE OFF.
7494
Nov 1, 1999
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
ALL VEHICLES WITH ELECTRONIC SHIFT ON THE FLY TRANSFER CASES WILL DISPLAY CONTACT PLATE PIDS OPPOSITE OF WHAT THE 1999 OR EARLIER WORKSHOP MANUAL INDICATES WHEN USING NGS WITH 15.0 LEVEL OR LATER SOFTWARE. *TT
13440
Nov 1, 1999
015000 STEERING:HYDRAULIC POWER ASSIST SYSTEM
EXPERIENCING VERY LIGHT STEERING VIBRATION / SHIMMY / NIBBLE AT ENGINE IDLE OR LOW SPEEDS (PARKING LOT TYPE MANEUVERS). *TT
13505
Nov 1, 1999
103400 POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
ALL 4X4 VEHICLES WITH ELECTRONIC SHIFT ONTHE FLY TRANSFER CASES WILL DISPLAY CONTACT PLATE PIDS OPPOSITE OF THE 1999 OR EARLIER WORKSHOP MANUAL INDICATES WHEN USING NGS WITH 15.0 LEVEL OR LATER SOFTWARE. *TT
13527
Nov 1, 1999
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
SOME VEHICLES EQUIPPED WITH 4.0L SOHC ENGINES MAY EXHIBIT AN OVERHEAT CONDITION THAT MAY BE ATTRIBUTED TO THE THERMOSTAT. ENGINEERING IS CURRENTLY INVESTIGATING THIS ISSUE AND IS LOOKING FOR THERMOSTATS AND COOLANTS SAMPLES FROM THESE
13504
Nov 1, 1999
106220 POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
CONCERNS WITH VEHICLES EXHIBITING AN OIL LEAK FROM THE FRONT AXLE PINION SEAL. ENGINEERING IS CURRENTLY ADDRESSING THIS ISSUE THROUGH THE HIGH MILAGE / TIME-IN-SERVICE CONCERN RESOLUTION PROCESS. *TT
13482
Nov 1, 1999
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
SOME VEHICLES MAY EXHIBIT A VIBRATION / GROAN ON ACCELERATION OR TAKE-OFF DUE TO THE REAR TRANSMISSION MOUNT BEING TWISTED AND ALLOWING A GROUND OUT CONDITION TO OCCUR. *TT
99222
Oct 18, 1999
114000 ELECTRICAL SYSTEM:WIRING
SUBJECT ON A WIRE HARNESS TERMINAL REPAIR KIT AVAILABLE FOR REPAIRING ELECTRICAL WIRING HARNESSES. *TT
99223
Oct 18, 1999
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
A NO START CONDITION WHEN VEHICLE IS PARKED ON AN INCLINE WITH THE VEHICLE IN A NOSE DOWN POSITION AND LESS THAN 1/4 TANK OF FUEL MAY OCCUR. *TT
99206
Oct 4, 1999
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
CONCERNS WITH BURNING ODOR OR SMOKE, AND / OR RUSTLING NOISE WHILE BLOWER MOTOR IS ON. *TT
99203
Oct 4, 1999
162200 STRUCTURE:BODY:BUMPERS
INFORMATION ON REPLACING THE FRONT BUMPER BRACKET. *TT
7316
Oct 1, 1999
106220 POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
SOME VEHICLES MAY EXHIBIT AN OIL LEAK FROM THE FRONT AXLE PINION SEAL. *TT
13404
Oct 1, 1999
106220 POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
SOME 4X4 VEHICLES MAY EXHIBIT AN OIL LEAK FROM THE FRONT AXLE PINION SEAL. *TT
13412
Oct 1, 1999
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
SOME VEHICLES MAY EXHIBIT A CONDITION OF NO 4X4 LOW RANGE ENGAGEMENT OR A STUCK IN 4X4 LOW RANGE, WITH NO (DTC) DIAGNOSTIC TROUBLE CODE STORED IN THE GEM. *TT
13415
Oct 1, 1999
022110 SUSPENSION:REAR:SPRINGS:COIL SPRINGS
EXHIBITING A SQUEAK TYPE NOISE FROM THE REAR STABILIZER BAR WHILE DRIVING, ESPECIALLY WHEN GOING OVER BUMPS. *TT
13424
Oct 1, 1999
036000 SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
SOME VEHICLES EQUIPPED WITH FOUR WHEEL ANTI LOCK BRAKES MAY EXHIBIT WHEEL SPEED PARAMETER IDENTIFICATIONS WHICH READ N/A IMMEDIATELY OR ABOVE 7 MPH. *TT
7270
Oct 1, 1999
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
SOME VEHICLES EQUIPPED WITH 4.0L SOHC ENGINES MAY EXHIBIT A VIBRATION / MOAN / BOOM AT IDLE. *TT
13388
Oct 1, 1999
354600 EQUIPMENT:MECHANICAL:WRECKER AND WHEEL LIFT DEVICES
VEHICLES EQUIPPED THE NEUTRAL TOW FEATURE, BE AWARE THAT WHEN THE NEUTRAL TOW FEATURE IS ENABLED AND THE CUSTOMER PLACES THE VEHICLE INTO THE NEUTRAL MODE, THE NEUTRAL TOW INDICATOR WILL GO OUT WHEN THE GEM GOES TO SLEEP. *TT
13300
Oct 1, 1999
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
SOME VEHICLES WITH 4.0L SOHC ENGINES MAY EXHIBIT A VIBRATION / MOAN / BOOM AT IDLE. *TT
13426
Oct 1, 1999
020000 SUSPENSION
EXHIBITING VERY LIGHT STEERING VIBRATION / SHIMMY / NIBBLE AT ENGINE IDLE OR LOW SPEEDS. *TT
Showing 100 of 297 bulletins.
MERCURY MOUNTAINEER - All Years Overview
Complete safety history for the MERCURY MOUNTAINEER across all model years (1996, 2010).
49
Total Recalls
2,657
Total Complaints
0
Investigations
192
Reported Crashes
91
Reported Fires
5
Reported Deaths
MERCURY MOUNTAINEER - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.