2002 MERCURY MOUNTAINEER
4 recalls, 504 complaints - 251 TSBs
09V399000 Oct 13, 2009
VEHICLE SPEED CONTROL
Defect Description
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS ... Read more
Consequence
A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
Remedy
FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN... Read more
07E104000 Dec 11, 2007
VISIBILITY:GLASS, SIDE/REAR
Defect Description
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDER... Read more
Consequence
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
Remedy
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER... Read more
01V171000 May 24, 2001
TIRES:SIDEWALL
Defect Description
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE RIGHT SIDE TIRES MAY HAVE HORIZONTAL CUTS ON THE EDGE OF THE TREAD THAT COULD HAVE OCCURRED DURING VEHICLE ASSEMBLY.
Consequence
OVER TIME, THE TIRE COULD FAIL, INCREASING THE RISK OF A CRASH.
Remedy
DEALERS WILL INSPECT THE TIRES AND, IF ANY SLICES ARE FOUND, THE CUT TIRES WILL BE REPLACED. OWNER NOTIFICATION BEGAN JUNE 7, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD ... Read more
01I010000 Apr 10, 2001
VISIBILITY:GLASS, SIDE/REAR
Defect Description
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2002 FORD EXPLORER AND MERCURY MONTAINEER SPORT UTILITY VEHICLES. THE BRACKETS CONNECTING THE LEFT CYLINDERS TO EACH SIDE OF THE LIFTGATE GLASS ... Read more
Consequence
ROTATION OF THE BRACKETS COULD POTENTIALLY CAUSE THE LIFT CYLINDERS TO DETACH FROM THE GLASS OR, IN SOME CASES, COULD POTENTIALLY CAUSE THE LIFTGATE GLASS TO BREAK. EITHER CONDITION IS MOST LIKELY TO OCCUR WHEN THE GLASS IS BEING CLOSED.
Remedy
FORD DEALERS WILL INSPECT THE VEHICLES FOR THE POSITION OF BOTH THE LEFT AND RIGHT LIFTGATGE GLASS LIFT CYLINDER BRACKETS. IF THE BRACKETS ARE IN THE PROPER POSITION, THE BRACKET RETAINERS WILL BE TIGHTENED TO A HIGHER TORQUE. IN CASES WHERE THE BRACKET IS NOT PROPERLY POSITION, THE BRACKET MUST B... Read more
Complaint Statistics
504 total complaints
19 crashes 8 fires 48 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| POWER TRAIN:AUTOMATIC TRANSMISSION | 89 |
| POWER TRAIN | 38 |
| STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS | 23 |
| STRUCTURE:BODY | 15 |
| SUSPENSION:REAR | 15 |
| ENGINE AND ENGINE COOLING | 15 |
| STEERING | 14 |
| VISIBILITY:GLASS, SIDE/REAR | 12 |
| ELECTRICAL SYSTEM | 12 |
| SUSPENSION | 11 |
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Dec 27, 2023
Incident date: Jan 2, 2023
The contact owns a 2015 Chevrolet Equinox. The contact stated while driving at various speeds and depressing the accelerator pedal, the Automatic Emergency Braking system engaged while there were no vehicles or objects in front of the vehicle. The brake warning light was illuminated. The contact tem... Read more
POWER TRAIN
Jun 18, 2022
Incident date: Jun 18, 2022
Body : to much rust, corrosion, on rear of truck other failure or detachment of exterior body like rear gate frame components, and other structural components that may present a safety hazard. Electrical : electrical systems and items such asa wiring and cable on or inside the door, ignition switch... Read more
ELECTRICAL SYSTEM
Jun 18, 2022
Incident date: Jun 18, 2022
Body : to much rust, corrosion, on rear of truck other failure or detachment of exterior body like rear gate frame components, and other structural components that may present a safety hazard. Electrical : electrical systems and items such asa wiring and cable on or inside the door, ignition switch... Read more
STRUCTURE:BODY
Jun 18, 2022
Incident date: Jun 18, 2022
Body : to much rust, corrosion, on rear of truck other failure or detachment of exterior body like rear gate frame components, and other structural components that may present a safety hazard. Electrical : electrical systems and items such asa wiring and cable on or inside the door, ignition switch... Read more
UNKNOWN OR OTHER
May 10, 2022
Incident date: May 10, 2022
Heard a pop noise under hood. Engine shut off battery light came on. Went to open hood and there was a fire.
Fire
STRUCTURE:BODY
Feb 5, 2020
Incident date: Jun 1, 2017
TL* THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE REAR LIFT GATE FAILED TO LATCH SECURELY ON SEVERAL OCCASIONS. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE CONTACT STATED ON ONE OCCASION WHILE DRIVING THE VEHICLE, THE LIFT GATE AJAR WARNING LIGHT ILLUMINATED.... Read more
VISIBILITY/WIPER
Feb 5, 2020
Incident date: Jun 1, 2017
TL* THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE REAR LIFT GATE FAILED TO LATCH SECURELY ON SEVERAL OCCASIONS. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE CONTACT STATED ON ONE OCCASION WHILE DRIVING THE VEHICLE, THE LIFT GATE AJAR WARNING LIGHT ILLUMINATED.... Read more
AIR BAGS
Mar 6, 2019
Incident date: Feb 28, 2019
TL* THE CONTACT OWNED A 2002 MERCURY MOUNTAINEER. WHILE DRIVING, THE VEHICLE SLID ON ICE. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD, CHEST, LOWER AND UPPER BACK, ABDOMINAL, AND NECK INJURIES THAT REQUIRED MEDICAL ATTEN... Read more
Crash
1 injured
UNKNOWN OR OTHER
Jul 1, 2017
Incident date: Jun 27, 2017
MY POWER WILL STAY ON FOR LONG PERIODS OF TIME ALSO I'M HAVING AN ACCELERATION PROBLEM WHEN I DRIVE I HAVE TO WAIT FOR IT TO GO TO ABOUT 25 MI TILL 26 FOR IT TO PICK UP ANY SPEED IT TAKES A VERY LONG TIME FOR IT TO PICK UP ANY SPEED IN THE 1ST PLACE.
ELECTRICAL SYSTEM
Jul 1, 2017
Incident date: Jun 27, 2017
MY POWER WILL STAY ON FOR LONG PERIODS OF TIME ALSO I'M HAVING AN ACCELERATION PROBLEM WHEN I DRIVE I HAVE TO WAIT FOR IT TO GO TO ABOUT 25 MI TILL 26 FOR IT TO PICK UP ANY SPEED IT TAKES A VERY LONG TIME FOR IT TO PICK UP ANY SPEED IN THE 1ST PLACE.
ELECTRICAL SYSTEM
Jun 5, 2017
Incident date: Mar 11, 2017
I PURCHASED A VEHICLE ON MARCH 11, 2017 FROM A DEALERSHIP NAMED REDEFINED AUTO SALES IN SKOKIE, IL. SINCE I HAVE PURCHASED THIS VEHICLE, I HAVE SPENT OVER $1,500 IN COSTS FOR REPAIRS TO THIS VEHICLE, BEGINNING WITH I HAD TO GET AN OIL CHANGE ON THE SAME DAY THAT I PURCHASED THE VEHICLE BECAUSE THE C... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Jun 5, 2017
Incident date: Mar 11, 2017
I PURCHASED A VEHICLE ON MARCH 11, 2017 FROM A DEALERSHIP NAMED REDEFINED AUTO SALES IN SKOKIE, IL. SINCE I HAVE PURCHASED THIS VEHICLE, I HAVE SPENT OVER $1,500 IN COSTS FOR REPAIRS TO THIS VEHICLE, BEGINNING WITH I HAD TO GET AN OIL CHANGE ON THE SAME DAY THAT I PURCHASED THE VEHICLE BECAUSE THE C... Read more
SERVICE BRAKES
Jun 5, 2017
Incident date: Mar 11, 2017
I PURCHASED A VEHICLE ON MARCH 11, 2017 FROM A DEALERSHIP NAMED REDEFINED AUTO SALES IN SKOKIE, IL. SINCE I HAVE PURCHASED THIS VEHICLE, I HAVE SPENT OVER $1,500 IN COSTS FOR REPAIRS TO THIS VEHICLE, BEGINNING WITH I HAD TO GET AN OIL CHANGE ON THE SAME DAY THAT I PURCHASED THE VEHICLE BECAUSE THE C... Read more
SUSPENSION
May 26, 2017
Incident date: Mar 11, 2017
I PURCHASED A USED VEHICLE FROM REDEFINED AUTO SALES LOCATED IN SKOKIE, IL ON 3/11/17. SINCE THEN I HAVE SPENT OVER $1500.00 IN COST FOR REPAIRS ON THIS VEHICLE, BEGINNING WITH I HAD TO GET THE OIL CHANGED THE SAME DAY THAT I BOUGHT THE VEHICLE BECAUSE THE CHANGE OIL REQUIRED LIGHT CAME ON AS SOON A... Read more
POWER TRAIN
May 26, 2017
Incident date: Mar 11, 2017
I PURCHASED A USED VEHICLE FROM REDEFINED AUTO SALES LOCATED IN SKOKIE, IL ON 3/11/17. SINCE THEN I HAVE SPENT OVER $1500.00 IN COST FOR REPAIRS ON THIS VEHICLE, BEGINNING WITH I HAD TO GET THE OIL CHANGED THE SAME DAY THAT I BOUGHT THE VEHICLE BECAUSE THE CHANGE OIL REQUIRED LIGHT CAME ON AS SOON A... Read more
SERVICE BRAKES
May 26, 2017
Incident date: Mar 11, 2017
I PURCHASED A USED VEHICLE FROM REDEFINED AUTO SALES LOCATED IN SKOKIE, IL ON 3/11/17. SINCE THEN I HAVE SPENT OVER $1500.00 IN COST FOR REPAIRS ON THIS VEHICLE, BEGINNING WITH I HAD TO GET THE OIL CHANGED THE SAME DAY THAT I BOUGHT THE VEHICLE BECAUSE THE CHANGE OIL REQUIRED LIGHT CAME ON AS SOON A... Read more
AIR BAGS
Mar 9, 2017
Incident date: Apr 21, 2016
WHILE DRIVING ON A STRAIGHT ROAD GOING 20-25 MPH, MY DRIVER AND PASSENGER SIDE/CURTAIN AIRBAGS DEPLOYED FOR NO REASON. I PULLED OVER AND CALLED MY INSURANCE COMPANY STILL CONFUSED AS TO WHY THIS HAPPENED. THEY INFORMED ME TO CALL FORD AND REPORT IT AND CUT THE AIRBAG ENOUGH TO SEE. WITH NO LUCK O... Read more
ELECTRICAL SYSTEM
Nov 21, 2016
Incident date: Nov 21, 2016
WHEN GOING 25-30 MPH VEHICLE WILL NOT SHIFT.IT ACTUALLY KICKED THE VEHICLE BACK. OD LIGHT STARTED TO FLASH THEN SERVICE ENGINE SOON LIGHT CAME ON.BEEN DOING THIS SINCE. WENT TO GO GET MOUNTAINEER READ AND OF COARSE..THE TRANSMISSION..SOMETHING NEEDS TO BE DONE OTHERWISE THIS MIGHT EVENTUALLY LEAD TO... Read more
VEHICLE SPEED CONTROL
Nov 21, 2016
Incident date: Nov 21, 2016
WHEN GOING 25-30 MPH VEHICLE WILL NOT SHIFT.IT ACTUALLY KICKED THE VEHICLE BACK. OD LIGHT STARTED TO FLASH THEN SERVICE ENGINE SOON LIGHT CAME ON.BEEN DOING THIS SINCE. WENT TO GO GET MOUNTAINEER READ AND OF COARSE..THE TRANSMISSION..SOMETHING NEEDS TO BE DONE OTHERWISE THIS MIGHT EVENTUALLY LEAD TO... Read more
POWER TRAIN
Nov 21, 2016
Incident date: Nov 21, 2016
WHEN GOING 25-30 MPH VEHICLE WILL NOT SHIFT.IT ACTUALLY KICKED THE VEHICLE BACK. OD LIGHT STARTED TO FLASH THEN SERVICE ENGINE SOON LIGHT CAME ON.BEEN DOING THIS SINCE. WENT TO GO GET MOUNTAINEER READ AND OF COARSE..THE TRANSMISSION..SOMETHING NEEDS TO BE DONE OTHERWISE THIS MIGHT EVENTUALLY LEAD TO... Read more
UNKNOWN OR OTHER
Aug 16, 2016
Incident date: Aug 15, 2016
I WAS DRIVING ON THE HIGHWAY & STOPPED AT ONE OF THE SERVICE STATIONS ALONG THE HIGHWAY. WHEN I RETURNED TO THE VEHICLE I PUT MY CHILDREN IN THE CAR, TURNED IT ON, PUT THE CAR IN DRIVE HIT THE GAS & THE VEHICLE DID NOT MOVE. I TRIED PUTTING IT IN REVERSE & NOTHING HAPPENED. THE CAR WOULD REV UP BUT ... Read more
UNKNOWN OR OTHER
Apr 22, 2016
Incident date: Apr 22, 2016
STARTED VEHICLE TO GO TO WORK LIKE EVERY DAY TRIED TO SHIFT INTO R SHIFTER BROKE OF IN MY HAND. NEEDS TO BE RECALLED. I AM GLAD IT HAPPENED IN DRIVE WAY. I LIVE ON HIGHWAY AND IT COULD HAVE BROKE AFTER I WAS IN HIGHWAY SHIFTING INTO D.
TIRES:TREAD/BELT
Jul 21, 2015
Incident date: Oct 25, 2014
TL* THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER EQUIPPED WITH BF GOODRICH TIRES 105S RUGGED TRAIL T/A TIRES, SIZE: P245/65R17. THE CONTACT NOTICED EXCESSIVE CRACKING AROUND THE TREAD FOR ALL FOUR TIRES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE TIRES NEEDED TO BE REPLACED. TH... Read more
FUEL/PROPULSION SYSTEM
Jul 3, 2015
Incident date: Jun 27, 2015
DRIVING AT NORMAL SPEED OF APPROXIMATELY 40 MPH ON A CITY STREET, THE SPARK PLUG AND COIL SHOT OUT FROM THE #2 CYLINDER. A LARGE PERCUSSION BANGING SOUND EMITTED FROM UNDER THE HOOD WHICH WAS THE DETECTABLE EVIDENCE SOMETHING HAD JUST GONE DESPERATELY WRONG WITH THE ENGINE.
ENGINE
Jul 3, 2015
Incident date: Jun 27, 2015
DRIVING AT NORMAL SPEED OF APPROXIMATELY 40 MPH ON A CITY STREET, THE SPARK PLUG AND COIL SHOT OUT FROM THE #2 CYLINDER. A LARGE PERCUSSION BANGING SOUND EMITTED FROM UNDER THE HOOD WHICH WAS THE DETECTABLE EVIDENCE SOMETHING HAD JUST GONE DESPERATELY WRONG WITH THE ENGINE.
ELECTRICAL SYSTEM
May 8, 2015
Incident date: May 1, 2015
WHILE DRIVING TO WORK ONE MORNING ALL I HERE WAS DING DING DING OD/OFF STARTED FLASHING . SEC LATER CHECK TRANSMISSION LIGHT CAME ON NOW WHEN I DRIVE PUTTING FOOT ON THE PADDLE TO GO IT WILL IDLE UP I RELEASE AND IT WILL SHIFT N GO. AAMCO SAYING THAT I NEED A REBUILT TRANNY THAT'S BS WITH ALL WHAT I... Read more
POWER TRAIN
May 8, 2015
Incident date: May 1, 2015
WHILE DRIVING TO WORK ONE MORNING ALL I HERE WAS DING DING DING OD/OFF STARTED FLASHING . SEC LATER CHECK TRANSMISSION LIGHT CAME ON NOW WHEN I DRIVE PUTTING FOOT ON THE PADDLE TO GO IT WILL IDLE UP I RELEASE AND IT WILL SHIFT N GO. AAMCO SAYING THAT I NEED A REBUILT TRANNY THAT'S BS WITH ALL WHAT I... Read more
AIR BAGS
May 8, 2015
Incident date: May 1, 2015
WHILE DRIVING TO WORK ONE MORNING ALL I HERE WAS DING DING DING OD/OFF STARTED FLASHING . SEC LATER CHECK TRANSMISSION LIGHT CAME ON NOW WHEN I DRIVE PUTTING FOOT ON THE PADDLE TO GO IT WILL IDLE UP I RELEASE AND IT WILL SHIFT N GO. AAMCO SAYING THAT I NEED A REBUILT TRANNY THAT'S BS WITH ALL WHAT I... Read more
ENGINE AND ENGINE COOLING
Apr 18, 2015
Incident date: Apr 18, 2015
MY SPARK PLUG ON #2 CYLINDER JUST SHOT OUT OF MY TRUCK'S ENGINE... ARGH!!!! DESTROYED MY COIL PACK AND COULD HAVE BUSTED THE FUEL LINE. AND NOW I CANT PUT IN THE SPARK PLUG. WTF........??????? *TR
POWER TRAIN
Mar 12, 2015
Incident date: Feb 25, 2015
TL* THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO SHIFT INTO GEAR WHEN THE VEHICLE WAS OFF. THE CONTACT STATED THAT THE KEY WAS NOT IN THE IGNITION AT THE TIME OF THE FAILURE. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED.... Read more
SEAT BELTS
Feb 25, 2015
Incident date: Feb 12, 2015
TL* THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE SEAT BELT BECAME TOO TIGHT TO BREATHE AND WOULD NOT LOOSEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS UNKNOWN.
POWER TRAIN
Feb 7, 2015
Incident date: Jan 8, 2015
WHILE DRIVING THE "OD" LIGHT STARTED FLASHING AND THE VEHICLE WOULD NOT SHIFT FROM 2ND TO THIRD GEAR. IT WOULD JUST REV UP. IF YOU LET OFF THE GAS IT WOULD USUALLY SHIFT INTO 3RD GEAR. I WAS GOING TO TRY TO CHECK THE FLUID BUT COULDN'T FIND THE DIPSTICK. I CHECKED THE MANUAL AND FOUND OUT THERE IS N... Read more
ELECTRICAL SYSTEM
Dec 29, 2014
Incident date: Apr 4, 2011
THE CAR WOULD HAVE A WARNING DISPLAY THAT A DOOR WAS AJAR AND WE WOULD CHECK ALL THE DOORS AND RE-CLOSE THEM ALL AND THE WARNING WOULD STILL APPEAR. THEN WE WOULD CHECK THE LIFT GATE WINDOW ON THE BACK AND RE-CLOSE IT AND THE DISPLAY WOULD GO AWAY, BUT THE LIFT GATE WAS CLOSED THE WHOLE TIME BEFORE.... Read more
STRUCTURE:BODY
Dec 29, 2014
Incident date: Apr 4, 2011
THE CAR WOULD HAVE A WARNING DISPLAY THAT A DOOR WAS AJAR AND WE WOULD CHECK ALL THE DOORS AND RE-CLOSE THEM ALL AND THE WARNING WOULD STILL APPEAR. THEN WE WOULD CHECK THE LIFT GATE WINDOW ON THE BACK AND RE-CLOSE IT AND THE DISPLAY WOULD GO AWAY, BUT THE LIFT GATE WAS CLOSED THE WHOLE TIME BEFORE.... Read more
POWER TRAIN
Nov 17, 2014
Incident date: Nov 12, 2014
I RECENTLY DECIDED TO BE #TEAMFORD....UNFORTUNATELY I'M DISAPPOINTED. MY TRUCK NOW HAS THE O/D LIGHT FLASHING EXCESSIVELY. THE TRUCK GOES IN TO 3RD GEAR BUT THUMPS & GOES DOWN INTO 2ND & THEN 1ST. I WAS TOLD THE REPAIRS WILL RUN ME ABOUT $1800. I REALLY WISH I WOULD'VE STUCK WITH CHEVROLET. .... I'... Read more
SERVICE BRAKES
Nov 6, 2014
Incident date: Nov 4, 2014
CHANGED FRONT PADS ( NEVER OPENED BLEEDER)THEN HAD SOFT PEDAL, AFTER THAT CHANGED FROND BRAKE LINES MASTER CYLINDER, BOOSTER, ABS CONTROL UNIT AND CALIPERS STILL SOFT PEDAL. THEN USED SNAPON SCAN TOOL TO PERFORM BRAKE BLEEDING IN ABS CONTROL UNIT, STILL PROBLEM PERSISTED, AS OF NOW STILL NO LUCK (B... Read more
POWER TRAIN
Oct 28, 2014
Incident date: Sep 25, 2014
WHILE DRIVING AT AROUND 35 MPH THE O/D LIGHT STARTED FLASHING, ERROR MESSAGE CHECK TRANSMISSION AND CHECK ENGINE LIGHT STAYED ON. THE VEHICLE STARTED SHIFTING ERRATICALLY FROM A START THEN HAD PROBLEMS SHIFTING INTO GEARS. I BROUGHT IT TO MY MECHANIC AND DECIDED TO CHANGE, CLEAN AND FLUSH TRANSMISS... Read more
STEERING
Sep 25, 2014
Incident date: Aug 15, 2014
I WENT TO TAKE MY VEHICLE FOR EMISSIONS TEST AND OIL CHANGE AND WHEN I WENT TO MOVE THE GEAR SHIFT FROM PARK TO DRIVE, IT JUST DANGLED IN THE AIR. I FOUND THIS TOTALLY UNBELIEVABLE!!!!!, NEEDLESS TO SAY, MY KEY WAS STUCK IN THE IGNITION DUE TO IT BEING STUCK IN PARK. I HAD TO HAVE IT TOWED AND STE... Read more
ELECTRICAL SYSTEM
Sep 25, 2014
Incident date: Aug 15, 2014
I WENT TO TAKE MY VEHICLE FOR EMISSIONS TEST AND OIL CHANGE AND WHEN I WENT TO MOVE THE GEAR SHIFT FROM PARK TO DRIVE, IT JUST DANGLED IN THE AIR. I FOUND THIS TOTALLY UNBELIEVABLE!!!!!, NEEDLESS TO SAY, MY KEY WAS STUCK IN THE IGNITION DUE TO IT BEING STUCK IN PARK. I HAD TO HAVE IT TOWED AND STE... Read more
ENGINE AND ENGINE COOLING
Sep 15, 2014
Incident date: Sep 11, 2014
TL* THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. WHILE DRIVING APPROXIMATELY 3 MPH, THE HIGH TEMPERATURE AND LOW OIL WARNING INDICATORS ILLUMINATED. THE OIL PRESSURE GAUGE DROPPED TO ZERO AND A LOUD NOISE WAS HEARD. THE CONTACT MERGED THE VEHICLE TO THE EMERGENCY LANE AND SHUT THE VEHICLE OFF. THE C... Read more
POWER TRAIN
Jul 13, 2014
Incident date: Jul 13, 2014
VEHICLE WAS PARKED. AFTER STARTING THE VEHICLE, WITH FOOT ON BRAKE PEDAL AND PARKING BRAKE RELEASED, I ATTEMPTED TO SHIFT FROM PARK INTO DRIVE AND THE GEARSHIFT BROKE OFF IN MY HAND. VEHICLE HAD TO BE TOWED TO DEALERSHIP AND I AM AWAITING THE ESTIMATE FOR REPAIR COSTS. THIS IS MY SECOND FORD SUV... Read more
STEERING
Jul 13, 2014
Incident date: Jul 13, 2014
VEHICLE WAS PARKED. AFTER STARTING THE VEHICLE, WITH FOOT ON BRAKE PEDAL AND PARKING BRAKE RELEASED, I ATTEMPTED TO SHIFT FROM PARK INTO DRIVE AND THE GEARSHIFT BROKE OFF IN MY HAND. VEHICLE HAD TO BE TOWED TO DEALERSHIP AND I AM AWAITING THE ESTIMATE FOR REPAIR COSTS. THIS IS MY SECOND FORD SUV... Read more
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
May 21, 2014
Incident date: Feb 3, 2014
TL* THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. THE CONTACT STATED THE WHILE REVERSING AND TURNING LEFT OR RIGHT, THE REAR END OF THE VEHICLE WOULD SHUTTER. THE CONTACT MENTIONED THAT THE FAILURE PROGRESSED TO A LOUD NOISE WHILE IN DRIVE OR REVERSE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE V... Read more
POWER TRAIN
May 21, 2014
Incident date: Feb 3, 2014
TL* THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. THE CONTACT STATED THE WHILE REVERSING AND TURNING LEFT OR RIGHT, THE REAR END OF THE VEHICLE WOULD SHUTTER. THE CONTACT MENTIONED THAT THE FAILURE PROGRESSED TO A LOUD NOISE WHILE IN DRIVE OR REVERSE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE V... Read more
ENGINE
May 15, 2014
Incident date: May 14, 2014
TL* THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 20 MPH AND SUDDENLY ALL OF THE INSTRUMENTAL PANEL LIGHTS INCLUDING THE "DOOR AJAR" LIGHT ILLUMINATED ON AND OFF THEN SUDDENLY THE VEHICLE STALLED . IMMEDIATELY AFTER THE FAILURE OCCURRED THE CONTACTS DOME... Read more
ELECTRICAL SYSTEM
May 15, 2014
Incident date: May 14, 2014
TL* THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 20 MPH AND SUDDENLY ALL OF THE INSTRUMENTAL PANEL LIGHTS INCLUDING THE "DOOR AJAR" LIGHT ILLUMINATED ON AND OFF THEN SUDDENLY THE VEHICLE STALLED . IMMEDIATELY AFTER THE FAILURE OCCURRED THE CONTACTS DOME... Read more
POWER TRAIN
Apr 23, 2014
Incident date: Apr 8, 2014
WHILE DRIVING MY VEHICLE THE O/D LIGHT STARTS FLASHING VERY FAST. I CAN HEAR THE VEHICLE REVVING AS I AM PRESSING ON THE GAS. ALL OF A SUDDEN A HARD POP AND THEN THE VEHICLE STARTS TO ACCELERATE. I TRY TO CONTINUE HOME AND THE VEHICLE GETS TO AROUND 30 MPH AND DOES IT AGAIN, AS TIME GOES ON (SAME... Read more
STEERING
Mar 14, 2014
Incident date: Jan 2, 2013
TL* THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE STEERING COLUMN GEAR SHIFTER BECAME FRACTURED WHILE ATTEMPTING TO SWITCH THE TRANSMISSION FROM PARK TO REVERSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WERE IT WAS DIAGNOSED AND REPAIRED. THE CONTACTED INDICATED TH... Read more
UNKNOWN OR OTHER
Feb 20, 2014
Incident date: Feb 20, 2014
THE PROBLEM I HAVE IS THAT THE OIL FILTER DRAIN SLEEVE HAS CUT INTO THE OIL PRESSURE SENCER WIRE CLUSTER SO MY CAR IS READING LOW OIL PRESSURE BUT HAS SUFFENCT PRESSURE
VISIBILITY/WIPER
Jan 3, 2014
Incident date: Jan 3, 2014
MY HUSBAND WENT OUT TO WIPE OFF THE CARS OF SNOW THIS MORNING IN OUR DRIVEWAY, AND WENT TO OPEN THE BACK WINDOW OF OUR 2002 MERCURY MOUNTAINEER TO GET SOMETHING OUT. WHEN HE WENT TO CLOSE THE WINDOW, EVEN BEFORE HE ACTUALLY CLOSED IT, THE WINDOW EXPLODED AND SHATTERED EVERYWHERE. NO FORCE OR ANYTH... Read more
Showing 50 of 504 complaints.
Technical Service Bulletins, 2002 MERCURY MOUNTAINEER
251 manufacturer communications from 245 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 061000 ENGINE AND ENGINE COOLING:ENGINE | 19 |
| 110000 ELECTRICAL SYSTEM | 19 |
| 980000 UNKNOWN OR OTHER | 16 |
| 100000 POWER TRAIN | 14 |
| 061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE | 14 |
| 106000 POWER TRAIN:AXLE ASSEMBLY | 13 |
| 103000 POWER TRAIN:AUTOMATIC TRANSMISSION | 11 |
| 162000 STRUCTURE:BODY | 8 |
TSB 19-2026
Feb 7, 2019
350000 EQUIPMENT
Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Fo
TSB 19-2026
Feb 7, 2019
160000 STRUCTURE
Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Fo
TSB 19-2026
Feb 7, 2019
160000 STRUCTURE
Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Fo
TSB-08-19-3
May 1, 2009
106220 POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
FORD: SOME VEHICLES MAY EXHIBIT OIL SEPARATION FROM THE INTERNAL LUBE FOUND IN THE UNITIZED CARTRIDGE SEAL. OIL SEPARATION APPEARS TO BE AND IS OFTEN MISDIAGNOSED, AS AN AXLE LUBE LEAK. *PE
TSB-08-19-3
May 1, 2009
106200 POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
FORD: SOME VEHICLES MAY EXHIBIT OIL SEPARATION FROM THE INTERNAL LUBE FOUND IN THE UNITIZED CARTRIDGE SEAL. OIL SEPARATION APPEARS TO BE AND IS OFTEN MISDIAGNOSED, AS AN AXLE LUBE LEAK. *PE
07212
Oct 1, 2007
061000 ENGINE AND ENGINE COOLING:ENGINE
SOME 1997-2008 VEHICLES EQUIPPED WITH A 4.6L 2V, 5.4L 2V, OR 6.8L 2V ENGINE--SPARK PLUG THREAD REPAIR PROCEDURE--NOT COVERED UNDER NEW VEHICLE LIMITED WARRANTY. *NJ THIS INCLUDES F-53 MOTORHOME CHASSIS. UPDATED 2/23/10. *PE
05213
Jan 1, 2006
091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
MALFUNCTION INDICATOR LAMP ON WITH PCM DIAGNOSTIC TROUBLE CODE P0463 AND/OR IC DIAGNOSTIC TROUBLE CODE B1201 - FUEL GAUGE DROPS TO EMPTY OR SLOW TO UPDATE AFTER REFUELING. *TT
06216
Jan 1, 2006
106000 POWER TRAIN:AXLE ASSEMBLY
LIMITED SLIP AXLE CHATTER, SHUDDER, BINDING SENSATION, OR VIBRATION DURING LOW SPEED TURNING MANEUVERS. *TT
05N04
Dec 14, 2005
063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
EXTENDED COVERAGE PROGRAM 05N04 - EXTENDED COVERAGE FOR COMPOSITE INTAKE MANIFOLD. THIS PROGRAM IS BEING PROVIDED AS A SETTLEMENT TO A CLASS ACTION LAWSUIT. THE TERMS OF THE SETTLEMENT EXTEND THE COVERAGE OF THE ALL-COMPOSITE INTAKE MANIF
041601
Nov 14, 2005
060000 ENGINE AND ENGINE COOLING
WDS COP KIT DIAGNOSTIC TIP - COIL ON PLUG (COP) IGNITION SYSTEMS - ENGINE MISFIRE OR ROUGH RUNNING. *TT
042115
Oct 31, 2005
081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
FUEL GAUGE SLOW TO UPDATE AFTER REFUELING. *EH
051710
Oct 7, 2005
021600 SUSPENSION:FRONT:WHEEL BEARING
NOISE FROM REAR WHEEL HUB BEARINGS. *TT
18719
Jul 1, 2005
090000 FUEL SYSTEM, OTHER
MALFUNCTION INDICATOR LAMP COMING ON WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0171, P0172, P0174 AND/OR P0175 (FUEL SYSTEM TOO RICH OR LEAN). *TT
042421
Jun 7, 2005
151300 SEAT BELTS:FRONT:RETRACTOR
SAFETY BELT RETRACTION SPEED. *TT
04105
Jun 7, 2005
106220 POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
AXLE SEAL LEAKS. LEAKS FROM REAR HALFSHAFT AXLE SEAL. SERVICE TIPS. *TT
0537
Jun 7, 2005
105000 POWER TRAIN:DRIVELINE
DRIVELINE 1ST ORDER VIBRATION/BOOM/DRONE. *TT
05419
Apr 1, 2005
282100 BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
FALSE PARKING AID WARNINGS. *TT
05618
Apr 1, 2005
106000 POWER TRAIN:AXLE ASSEMBLY
REAR AXLE NOISE REPAIR. *TT
18572
Apr 1, 2005
060000 ENGINE AND ENGINE COOLING
NO START/HARD START N HOT SOAK RESTART. *TT
04262
Mar 7, 2005
282100 BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
FALSE PARKING AID WARNINGS. *TT UPDATE. *TT
05416
Mar 7, 2005
220000 SEATS
FRONT SEAT(S) SLIGHT MOVEMENT WHEN ACCELERATING AND/OR DECELERATING. *TT
04259
Jan 24, 2005
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REAR POWER WINDOW(S) INOPERATIVE. *TT
05136
Jan 1, 2005
132000 VISIBILITY:GLASS, SIDE/REAR
BACKGLASS DIFFICULT TO CLOSE AND AN INTERMITTENT DOOR AJAR LAMP. *TT
051313
Jan 1, 2005
061000 ENGINE AND ENGINE COOLING:ENGINE
HARD START/NO START CONDITION DURING COLD AMBEINT TEMPERATURES AFTER SHORT HOT SOAK PERIOD-4.0L ENGINE. *SC
050618
Jan 1, 2005
022000 SUSPENSION:REAR
REAR AXLE NOISE REPAIR. *SC
0485
Jan 1, 2005
162000 STRUCTURE:BODY
LIFTGATE GLASS APPLIQUE DAMAGED/CRACKED. SERVICE PROCEDURE. *TT
18381
Jan 1, 2005
110000 ELECTRICAL SYSTEM
OPEN FUSE F2.20 (5 AMP) AND/OR F2.1 (30 AMP) WHICH MAY RESULT IN LOSS OF FUNCTION OF SEVERAL SYSTEMS INCLUDING POWER SEATS, ADJUSTABLE PEDALS AND POWER DOOR LOCKS. *TT
0471
Dec 31, 2004
110000 ELECTRICAL SYSTEM
WARNING INDICATORS-PARKING AID-REVERSE SENSING SYSTEM (RSS) AND FORWARD SENSING SYSTEM (FSS)-FALSE ACTIVATION OF WARNING TONE-SERVICE TIPS. *MJ UPDATE. *TT
04251
Dec 27, 2004
162000 STRUCTURE:BODY
ALUMINUM CORROSION - SERVICE TIP. *TT
04189
Dec 13, 2004
138200 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
REAR WINDOW DEFROSTER GRID/INTEGRAL ANTENNA DIAGNOSIS AND REPAIR - TERMINAL TAB REPAIR. *TT
042107
Dec 13, 2004
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
GENERAL (PCM) POWER TRAIN CONTROL MODULE PROGRAMMING PROCEDURES. *TT
03254
Dec 13, 2004
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
5R55W TRANSMISSION - NO 3RD GEAR OR SLIPPING 2-3 SHIFT - DIAGNOSTIC TROUBLE CODE P0733 AND P0745 - VEHICLES BUILT PRIOR TO 3/4/2002. *TT
042212
Nov 15, 2004
103300 POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
GEAR SELECTOR LEVER - INCREASED EFFORT TO SHIFT FROM DRIVE TO PARK. *TT
04217
Nov 1, 2004
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
GENERAL POWER TRAIN CONTROL MODULE (PCM) PROGRAMMING PROCEDURES. *TT
18224
Oct 1, 2004
090000 FUEL SYSTEM, OTHER
RUNS ROUGH OR MISFIRE - DIAGNOSTIC TROUBLE CODES P0300-P0308 OR P0316. *TT
18221
Oct 1, 2004
106000 POWER TRAIN:AXLE ASSEMBLY
REAR AXLE NOISE. OASIS. VARIOUS MODELS INCLUDING 2005 EXPLORER, MOUNTAINEER AND AVIATOR. *TT
18217
Oct 1, 2004
090000 FUEL SYSTEM, OTHER
MULTIPLE VEHICLES - FUEL LEVEL INDICATION CONCERNS - SERVICE TIP. VARIOUS MODELS INCLUDING 2005 SUPER DUTY F-SERIES, EXCURSION, EXPEDITION, EXPLORER, MOUNTAINEER AND AVIATOR. *TT
18215
Oct 1, 2004
162300 STRUCTURE:BODY:DOOR
BROKEN REAR CARGO STORAGE DOOR LIFT HANDLE. VARIOUS MODELS INCLUDING 2005 EXPLORER/MOUNTAINEER. *TT
04174
Sep 6, 2004
110000 ELECTRICAL SYSTEM
MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED - SYSTEM LEAN DIAGNOSTIC TROUBLE CODES (DTC'S) - SERVICE TIPS. VARIOUS MODELS INCLUDING 2004 F-SERIES. *TT
03198
Sep 6, 2004
106000 POWER TRAIN:AXLE ASSEMBLY
CHATTER, SHUDDER, A BINDING SENSATION, OR VIBRATION DURING LOW SPEED TURNS ON VEHICLES EQUIPPED WITH THE 9.75 INCH OR 8.8 INCH LIMITED SLIP REAR AXLE. *TT
18171
Sep 1, 2004
113000 ELECTRICAL SYSTEM:STARTER ASSEMBLY
NO CRANK/NO START CONDITION WHEN VEHICLE TEMPERATURE IS BELOW FREEZING (32F/0C). *TT
18123
Sep 1, 2004
100000 POWER TRAIN
UPDATED REAR HALFSHAFT REMOVAL PROCEDURE. *TT
18121
Sep 1, 2004
091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
FUEL GAUGE SLOW TO UPDATE. *TT
031404
Aug 23, 2004
061000 ENGINE AND ENGINE COOLING:ENGINE
ENGINE MISFIRE OR RUNNING - COIL ON PLUG (COP) IGNITION SYSTEMS - WDS COP KIT DIAGNOSTIC TIPS. TO INCLUDE VARIOUS 2005 MODELS. * AR THIS ARTICLE 04161 SUPERSEDES TSB 03-14-04.
041514
Aug 9, 2004
138120 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
REAR WINDOW DEFROSTER GRID/INTEGRAL ANTENNA DIAGNOSIS AND REPAIR - TERMINAL TAB REPAIR. *TT
031501
Jul 12, 2004
138120 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
INOPERATIVE ELECTRIC REAR WINDOW DEFROSTER (HEATED BACKLITE) GRID LINES, INTEGRAL ANTENNA CONCERNS. *TT
17905
Jul 1, 2004
106000 POWER TRAIN:AXLE ASSEMBLY
MULTIPLE VEHICLES USING FEHP REAR AXLE FLUID. FLUID USAGE CHANGE. *TT
04111
Jun 14, 2004
110000 ELECTRICAL SYSTEM
STREAMLINED DIAGNOSTIC PROCEDURE FOR VEHICLES WITH MALFUNCTION INDICATOR LAMP (MIL) ON AND DIAGNOSTIC TROUBLE CODES (DTCS) P0401, P0402, P1400 OR P1401. ADDITIONAL SYMPTOMS MAY INCLUDE RUNS ROUGH, LACKS POWER, SURGE, POOR FUEL ECONOMY.
02M01
Jun 1, 2004
063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
CUSTOMER SATISFACTION PROGRAM 02M01 SUPPLEMENT #4. CERTAIN FORD 2000 THROUGH 2003 VEHICLES EQUIPPED WITH A TUBE-MOUNTED EGR PRESSURE SENSOR - ADDITIONAL EGR PRESSURE SENSOR WARRANTY COVERAGE. *TT SUPPLEMENT #3. *MJ SUPPLEMENT #6
04B15
May 1, 2004
106000 POWER TRAIN:AXLE ASSEMBLY
REAR AXLE DATE CODE INSPECTION AND SERVICE. VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPER MIX OF REAR AXLE LUBRICANT AND FRICTION MODIFIER ADDITIVE. IF SO, THE CUSTOMER MAY EXPERIENCE NOISE AND VIBRATION WHILE DRIVING. *TT *MJ
17736
Apr 1, 2004
106000 POWER TRAIN:AXLE ASSEMBLY
REAR AXLE NOISE. *TT
17729
Apr 1, 2004
353000 EQUIPMENT:ELECTRICAL
MESSAGE CENTER DISPLAYS COMPUTING FUEL INSTEAD OF DISTANCE TO EMPTY. *TT
17717
Apr 1, 2004
106000 POWER TRAIN:AXLE ASSEMBLY
REAR AXLE CHATTER, SHUDDER, BINDING SENSATION, OR VIBRATION DURING LOW SPEED TURNS. *TT
17640
Mar 1, 2004
141000 AIR BAGS:FRONTAL
POOR FIT BETWEEN DRIVER AIR BAG AND STEERING WHEEL. *TT
17641
Mar 1, 2004
106000 POWER TRAIN:AXLE ASSEMBLY
REAR 3.55 AXLE NOISE. CERTIFIED REAR AXLE OR IMPROVED GEAR SET AVAILABLE. *TT
17544
Feb 1, 2004
061000 ENGINE AND ENGINE COOLING:ENGINE
GENERATOR NOISE IN COLD AMBIENT TEMPERATURES. *MJ
17555
Feb 1, 2004
100000 POWER TRAIN
CERTIFIED REAR AXLE AVAILABLE. *MJ
17560
Feb 1, 2004
100000 POWER TRAIN
REAR AXLE NOISE. ALSO INCLUDES LINCOLN AVIATOR 2002. *MJ
03223
Jan 26, 2004
110000 ELECTRICAL SYSTEM
STREAMLINED DIAGNOSTIC PROCEDURE FOR VEHICLES WITH MALFUNCTION INDICATOR LAMP ON AND DIAGNOSTIC TROUBLE CODES (DTCS) P0401, P0402, P1400 OR P1401. ADDITIONAL SYMPTOMS MAY INCLUDE RUNS ROUGH, LACKS POWER, SURGE, POOR FUEL ECONOMY. *TT
04181
Jan 1, 2004
200000 WHEELS
CLEAR COAT PEEL OFF THE WHEEL OR CRACKS THAT LOOK LIKE SPIDER WEBS UNDER THE CLEAR COAT - 16 INCH WHEELS. *TT
17494
Jan 1, 2004
090000 FUEL SYSTEM, OTHER
DISTANCE TO EMPTY NOT DISPLAYED. *TT
03256
Dec 22, 2003
061000 ENGINE AND ENGINE COOLING:ENGINE
ENGINE-ROMEO BUILT 4.6L 2V-TICK NOISE FROM ENGINE-ENGINES BUILT BEFORE 9/17/2003. *MJ
17375
Nov 1, 2003
110000 ELECTRICAL SYSTEM
MALFUNCTION INDICATOR LAMP (MIL) ON AND HARD START/LONG CRANK. *TT
17316
Nov 1, 2003
090000 FUEL SYSTEM, OTHER
FUEL SIGNAL TO INSTRUMENT CLUSTER SERVICE TIP. *TT
03203
Oct 13, 2003
110000 ELECTRICAL SYSTEM
MALFUNCTION INDICATOR LAMP ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0442, P0455, P0456, P0457 OR P1442 OR A CHECK FUEL CAP LAMP ILLUMINATED WITH DTC P0457 FOR THE EVAPORATIVE EMISSION SYSTEM. *TT
17246
Oct 1, 2003
110000 ELECTRICAL SYSTEM
INSTRUMENT CLUSTER LOCKING UP AND ACCESSORIES SUCH AS THE RADIO, POWER WINDOWS, POWER LOCKS AND MOONROOF INOPERATIVE. *TT
17280
Oct 1, 2003
112000 ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
GENERATOR WHISTLE/HOOT NOISE IN COLD AMBIENT TEMPERATURES. *TT
03181
Sep 15, 2003
110000 ELECTRICAL SYSTEM
REMOTE KEYLESS ENTRY (RKE) - SERVICE TIPS. *TT
17107
Sep 1, 2003
105000 POWER TRAIN:DRIVELINE
DRIVELINE VIBRATION ON DRONE/BOOM AT HIGHWAY SPEEDS. *TT
17217
Sep 1, 2003
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER HOOTING NOISE DURING LIGHT LOAD ACCELERATION AT LOW SPEEDS, FROM 1000-1300 RPM. *TT
17216
Sep 1, 2003
162610 STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
BREAKAGE OF A LIFTGATE WINDOW HINGE. *TT
17215
Sep 1, 2003
046600 SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
THE AMBER ANTI-LOCK BRAKE SYSTEM (ABS) WARNING LIGHT ON WITH DIAGNOSTIC TROUBLE CODES C1235, C1236/C1237 STORED IN MEMORY. *TT
17167
Sep 1, 2003
061000 ENGINE AND ENGINE COOLING:ENGINE
MULTIPLE VEHICLES WITH 3.0L OR 4.0L ENGINES LACKS POWER/RUNS ROUGH/BLACK SMOKE. 2004 SPORT TRAC INCLUDED. *TT
17163
Sep 1, 2003
062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
EXCESSIVE ENGINE COOLING FAN NOISE. *TT
03164
Aug 18, 2003
061000 ENGINE AND ENGINE COOLING:ENGINE
SOME VEHICLES, EQUIPPED WITH THE 4.6L 2V ENGINE, WITH AN ENGINE BUILD DATE PRIOR TO 8/29/03 MAY EXHIBIT AN ENGINE TICK NOISE THAT IS PRESENT AT ALL TEMPERATURES DURING IDLE. 2004 MODELS INCLUDED. *TT
17011
Aug 1, 2003
110000 ELECTRICAL SYSTEM
MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED AND DIAGNOSTIC TROUBLE CODES (DTC'S) P0171, P0172, P0174, OR P0175. *TT
17049
Aug 1, 2003
061000 ENGINE AND ENGINE COOLING:ENGINE
ROUGH IDLE / ENGINE SHAKE. *TT
17054
Aug 1, 2003
106000 POWER TRAIN:AXLE ASSEMBLY
AXLE WHINE AT CRUISE OR DURING ACCELERATION/ DECELERATION. *TT
17069
Aug 1, 2003
061000 ENGINE AND ENGINE COOLING:ENGINE
ROUGH/ROLLING IDLE OR HESITATION AFTER FIRST STARTUP OR A ROUGH/ROLLING ENGINE SPEED WHEN RETURNING TO IDLE AFTER A SHORT TRIP. *TT
03144
Jul 21, 2003
061000 ENGINE AND ENGINE COOLING:ENGINE
ENGINE MISFIRE OR ROUGH RUNNING CONDITION WITH COIL ON PLUG (COP) IGNITION SYSTEMS MAY BE MORE ACCURATELY DIAGNOSED USING THE OPTIONAL WORLDWIDE DIAGNOSTIC SYSTEM (WDS) COIL ON PLUG (COP) KIT. 2003 SUPER DUTY F SERIES INCLUDED. *TT
03147
Jul 21, 2003
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
SHUDDER DURING 4/5 UPSHIFT AND/OR 5/4 DOWNSHIFT ON VEHICLES EQUIPPED WITH A 4.6L ENGINE AND 5R55W AUTOMATIC TRANSMISSION. *TT
03148
Jul 21, 2003
103600 POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
NEW TRANSMISSION COOLER FLUSHER - SERVICE TIPS. 2003 ESCORT AND SUPER DUTY F SERIES INCLUDED. *TT
03136
Jul 7, 2003
110000 ELECTRICAL SYSTEM
NO CRANK CONDITION. SERVICE TIPS. *TT
03263
Jul 5, 2003
036100 SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ANTI-LOCK BRAKE SYSTEM (ABS) LAMP ILLUMINATED AND DIAGNOSTIC TROUBLE CODE (DTC) C1235, C1236, C1237 ON VEHICLES WITH DIFFERENTIAL-MOUNTED RAR WHEEL SPEED SENSOR. *TT
17002
Jul 1, 2003
110000 ELECTRICAL SYSTEM
AN INTERMITTENT OR CONTINUOUS OPEN OF FUSE 1.15. *TT
16968
Jul 1, 2003
061000 ENGINE AND ENGINE COOLING:ENGINE
DRIVEABILITY CONDITIONS DUE TO CALIBRATION VEHICLES EQUIPPED WITH THE 4.0L SOHC ENGINE. IDLE AIR CONTROL (IAC) VALVE REPLACEMENT FOR THESE SYMPTOMS IS TYPICALLY NOT EFFECTIVE. *TT
16967
Jul 1, 2003
110000 ELECTRICAL SYSTEM
CLUSTER LOCKING UP & VARIOUS ACCESSORIES SUCH AS THE RADIO, POWER WINDOWS, POWER LOCKS AND MOONROOF BEING INOPERATIVE. *TT
16949
Jul 1, 2003
106000 POWER TRAIN:AXLE ASSEMBLY
REAR AXLE VIBRATION/DRONE ABOVE 60 MPH. *TT
03126
Jun 23, 2003
162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE
LIFTGATE GLASS APPLIQUE DAMAGED/CRACKED - SERVICE PROCEDURE. *TT
16898
Jun 1, 2003
100000 POWER TRAIN
A WHINE NOISE ON TIP-IN AT SPEEDS OF 45 TO 65 MPH. THIS MAY BE DUE TO DRIVELINE STACK-UP TOLERANCE WITH THE DRIVESHAFT AND REAR AXLE. *TT
16926
Jun 1, 2003
030000 SERVICE BRAKES, HYDRAULIC
STABILITY ASSIST (ADVANCETRAC/IVD) SYSTEMS MAY NOT BE RECALIBRATED PROPERLY USING WDS. *TT
16918
Jun 1, 2003
046600 SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
ANTI-LOCK BRAKE SYSTEM (ABS) INDICATOR LAMP ON WITH CODES C1235 AND C1236 OR C1237. *TT
03106
May 26, 2003
061000 ENGINE AND ENGINE COOLING:ENGINE
THROTTLE CABLE ROUTING AND SPLASH SHIELD MODIFICATION WHEN REPLACING THROTTLE CABLE DURING NORMAL SERVICE. *TT
0398
May 12, 2003
090000 FUEL SYSTEM, OTHER
MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION WITH DIAGNOSTIC TROUBLE CODES P0442, P0455, P0456, P0457, P1442 OR CHECK FUEL CAP LAMP ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE P0457. *TT
16771
Apr 1, 2003
061000 ENGINE AND ENGINE COOLING:ENGINE
ROUGH / ROLLING IDLE AND HESITATION ON ACCELERATION AFTER A FIRST COLD STARTUP. *TT
16806
Apr 1, 2003
100000 POWER TRAIN
FLUID LEAKS FROM THE REAR HALFSHAFT SEAL. 2002-2003 EXPLORER/MOUNTAINEER/AVIATOR ADDED. *TT
0365
Mar 31, 2003
110000 ELECTRICAL SYSTEM
INTERMITTENT FUEL GAUGE LEVEL DROPPING TO EMPTY WHEN FUEL LEVEL IS NOT ACTUALLY EMPTY. DIAGNOSTIC TROUBLE CODES B1201, B1202, B1204 MAY OR MAY NOT BE PRESENT. *TT *JB
0357
Mar 17, 2003
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
FLUID LEAK FROM THE CONVERTER HOUSING AREA. *TT *JB
16706
Mar 1, 2003
181000 VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
SQUEAKING ACCELERATOR PEDAL WHILE DRIVING DURING COLD, HOT, DUSTY, AND DRY CONDITIONS. *TT *JB
16703
Mar 1, 2003
110000 ELECTRICAL SYSTEM
BATTERY LIGHT ON OR AN ALTERNATOR THAT IS NOT CHARGING. *TT *JB
Showing 100 of 251 bulletins.
MERCURY MOUNTAINEER - All Years Overview
Complete safety history for the MERCURY MOUNTAINEER across all model years (1996, 2010).
49
Total Recalls
2,657
Total Complaints
0
Investigations
192
Reported Crashes
91
Reported Fires
5
Reported Deaths
MERCURY MOUNTAINEER - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.