1996 MERCURY MOUNTAINEER

2 recalls — 3 complaints

00T005000 Aug 21, 2000
TIRES:TREAD/BELT
TIRE DESCRIPTION: FIRESTONE WILDERNESS AT, SIZE P235/75R15, PRODUCED AT THE DECATUR, ILLINOIS TIRE PLANT AND ALL FIRESTONE RADIAL ATX AND RADIAL ATX II TIRES, SIZE P235/75R15. OPERATION OF THESE TIRES AT LOW INFLATION PRESSURES, HIGH SPEED, AND IN HOT WEATHER, CAN CONTRIBUTE TO SEPARATION OF THE TIRE TREAD.
Remedy: THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON AUGUST 29, 2001. HOWEVER, CUSTOMERS SHOULD CONTACT FIRESTONE CUSTOMER SERVICE AT 1-800-465-1904 FOR POSSIBLE ASSISTANCE.
14,400,000 vehicles affected
97V074000 Apr 30, 1997
VEHICLE SPEED CONTROL
VEHICLE DESCRIPTION: MULTI-PURPOSE PASSENGER VEHICLES EQUIPPED WITH 5.0L ENGINES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE STATES OF ALASKA, IDAHO, IOWA, MAINE, MICHIGAN (UPPER PENINSULA ONLY), MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW YORK, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN, AND WYOMING. THESE VEHICLES, WHEN OPERATED FOR EXTENDED PERIODS OF TIME AT HIGHWAY SPEEDS AND TEMPERATURES BELOW -20 DEGREES FARENHEIT, DO NOT RETURN TO IDLE DUE TO ICE IN THE THROTTLE BODY.
Remedy: DEALERS WILL INSTALL A REVISED PCV SYSTEM WITH WATER HEATED VACUUM SOURCE.
23,000 vehicles affected
TIRES:TREAD/BELT Nov 9, 2000
I HAD TIRE BLOWOUT WHILE DRIVING AT APROX.55-60 MPH. VEHICLE VEERED FROM THE ROAD . TIRE SHOWS SIGNS OF TREAD SEPARATION IN AN AREA ABOUT 8 INCHES LONG THAT RUNS ALONG THE SIDEWALL AND RAPS ABOUT 1/3 OF THE WAY ACROSS THE TIRE. THE TIRE WAS A RIGHT REAR WILDERNESS AT. *AK (DOT NUMBER: W2HL TIRESIZE: P235 75 15)
TIRES Aug 31, 2000
MY WIFE PURCHASED A 1996 MERCURY MOUNTAINEER IN HAWAII IN FEBRUARY 1998. THE VEHICLE CAME EQUIPPED WITH WILDERNESS AT TIRES (VNHL IPY 336 235/75 R15). IN DECEMBER 1999, TREAD ON ONE OF THE NEW TIRES SEPARATED WHEN THE VEHICLE HAD 25,005 MILES ON IT WHILE DRIVING IN HAWAII AT A SPEED OF ABOUT 55 MPH. WE WENT TO A FIRESTONE DEALER IN WAIPAHU, HI AND WERE TOLD WE HAD TO BUY A NEW TIRE ($39.97 ) THAT WOULD BE PRORATED BASED UPON THE REMAINING TREAD. THE LOW COST FOR THE NEW TIRE REFLECTED THE LACK OF TREAD WEAR ON THE BAD TIE. UNFORTUNATELY, THIS REPLACEMENT TIRE WAS ANOTHER WILDERNESS TIRE (8XHL 1PY 1100 235/75 R15). WHILE IN EL PASO IN MAY 2000, AS WERE DRIVING THE MOUNTAINER ACROSS COUNTRY, A SECOND OF THE ORIGINAL "VNHL" TIRES SUFFERED TREAD SEPARATION AND HAD TO BE REPLACED. AS WE WERE REPLACING THE SECOND TIRE, WITH ANOTHER WILDERNESS AT (8XHL 1PY 269, 235/75 R15 ), AT A PRORATED COST OF $64.99, THE MECHANIC, AT BOB MUSEL MESA FIRESTONE IN EL PASO, NOTICED THAT A THIRD "VNHL" ON THE GROUND WAS BAD BECAUSE IT HAD A CHUNK OF TREAD MISSING FROM THE TIRE. HE TOOK THIS BAD TIRE OFF THE GROUND AND IT IS NOW MY USELESS SPARE. FORTUNATELY, NO ONE WAS INJURED DURING EITHER INCIDENT. BUT I THINK OUR LUNCK MIGHT BE RUNNING OUT. THE TREAD SEPARATION LED US TO CONDUDE IN MAY THAT THE ORIGINAL WILDERNESS AT TIRES THAT CAMNE WITH THE VEH WERE CLEARLY DEFECTIVE, AND THE RECENT FIRESTONE RECALL SUGGESTS THAT ALL OF THE WILDERNESS TIRES ARE PROBABLY DEFECTIVE, DESPITE THE DISTINCTION THAT IS CURRENTLY BEING PROFERRED. WE VISITED FIRESSTONE DEALERS IN NEWARK (COCHRAN & TREVITS) AND NEW CASTLE (SCOTT BALMANN, MANAGERE) DELAWARE THIS PAST WEEKEND TO ATTEMPT TO HAVE OUR DANGEROUS, DEFECTIVE TIRES REPLACED. WE SHOWED OUR RECEIPTS, TOLD OUR STORY AND GOT NO RESULTS. IN EACH CASE, THE DEALERSHIP STATED THAT NEITHER "VNHL" OR 8XHL" DOT DESIGNATED WILDERENESS AT TIRES WERE PART OF THE RECALL ESTABLISHED BY FIRESTONE. MY FORMER/CURRENT "VHNL" TIRES ARE BAD!!!!
VEHICLE SPEED CONTROL Jan 21, 2000
WHILE DRIVING 40 MPH THROTTLE REMAINS OPEN, CAUSING UNATTTENDED ACCELERATION. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK