2019 MERCEDES-BENZ GLA 250

11 recalls — 46 complaints

STRUCTURE:BODY:ROOF AND PILLARS

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to t... Read more

Consequence

A detached roof panel can become a road hazard, increasing the risk of a crash.

Remedy

Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of N... Read more

2,976 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model de... Read more

Consequence

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy

The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Ow... Read more

242,722 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the... Read more

Consequence

A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.

Remedy

Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.

139 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

STRUCTURE:BODY:ROOF AND PILLARS

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 C... Read more

Consequence

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy

Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contac... Read more

15,096 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-201... Read more

Consequence

A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy

MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. M... Read more

67 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle mod... Read more

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

POWER TRAIN:AUTOMATIC TRANSMISSION

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 GLA 250 vehicles. The power supply for the automatic transmission control unit might be interrupted while driving, possibly causing the transmission to shift into neutral.

Consequence

If the transmission shifts into neutral while driving, there would be loss of drive power, increasing the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will replace the transmission control unit, free of charge. The recall began March 18, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021020038.

4 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 GLA250 vehicles. The engine compartment fusebox may come loose over time, potentially damaging fuses and disrupting certain vehicle functions such as engine, power steering assist, electronic stability control (ESP), and Active Brake Assist.

Consequence

A loss of engine operation, power steering assist, ESP system, or Active Brake Assist can increase the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will inspect the engine compartment fusebox mounting and correct it, as necessary, free of charge. The recall began December 11, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020110007.

47 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

SEAT BELTS:REAR/OTHER

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 GLA250 and GLA250 4MATIC vehicles. The left anchor plate of the rear middle seatbelt may be loose.

Consequence

The seatbelt for a passenger seated in the rear middle seating position might not be properly secured, which could increase the risk of an injury in the event of a crash.

Remedy

MBUSA will notify owners, and dealers will inspect the left anchor plate of the rear middle seatbelt, correcting its installation as necessary, free of charge. The recall began September 13, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 20190... Read more

3,435 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

SEATS

Defect Description

Mercedes-Benz USA, LLC (Mercedes) is recalling certain 2018-2019 GLA-250 and GLA250 4MATIC vehicles. An incorrect rear seat back covering carpet could have been installed on the split-rear seat back. As a result, the child seat anchorage point (top tether) on the center positon of the rear seat ma... Read more

Consequence

If the upper anchorage point is covered, the child seat will not be able to be secured as intended in the center position of the rear seat, increasing the risk of injury in the event of a crash.

Remedy

Mercedes will notify owners, and dealers will check the rear seat back covering carpet on the affected vehicles and replace it if necessary, free of charge. The recall began April 6, 2019. Owners may contact Mercedes-Benz's customer service at 1-800-367-6372. Mercedes' number for this recall is 2... Read more

8 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Defect Description

Mercedes-Benz USA, LLC (Mercedes) is recalling certain 2018-2019 GLA250 and GLA250 4MATIC vehicles. The sunroof bonding may allow water to leak into the vehicle.

Consequence

Water leaking into the vehicle from around the sunroof may affect the electrical contacts of the window air bag, potentially causing the window air bag to not deploy as intended, increasing the risk of injury in the event of a crash.

Remedy

Mercedes has notified owners, and dealers will inspect the bonding of the panorama sliding sunroof and the electrical contacts of the window air bag on the affected vehicles, replacing the components as necessary, free of charge. The recall began April 12, 2019. Owners may contact Mercedes custome... Read more

13 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

Complaint Statistics

46 total complaints 7 crashes 4 injuries

Top Reported Components

Component	Complaints
ENGINE	8
POWER TRAIN	4
UNKNOWN OR OTHER	4
STEERING	4
AIR BAGS	3
SERVICE BRAKES	3
FUEL SYSTEM, GASOLINE	2
ENGINE AND ENGINE COOLING	2
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	2
STRUCTURE:BODY	2

Incident date: Jan 12, 2026

Was opening the moon rooftop And I noticed smoke started coming from the middle of the radio / navigation system, all through vents smoke coming out something was burning I shut the vehicle, and waited about 10 minutes till it went away Don't know why this happened, but I'm curious that the recal... Read more

Incident date: Jan 12, 2026

The emergency braking system keeps coming on every time I go to drive, my car automatically shifts into neutral gear when driving and I have an error message saying that I can’t reverse. My seat will Not go further back and I have an air bag issue light

Incident date: Jan 12, 2026

Incident date: Dec 31, 2025

The contact owns a 2018 Ram 2500. The contact stated that the vehicle made an abnormal grinding and metallic sound upon depression of the brake pedal. There was no warning light illuminated. The contact stated that the brake rotors, the brake calipers, and the brake shoes had been replaced twice as ... Read more

Incident date: Oct 6, 2025

My 2024 Jeep Wrangler 4xe is affected by multiple active safety recalls, including recall 25V-741 related to a high-voltage battery fire risk, recall 25V-710 involving software issues that may cause loss of propulsion, and recall 25V-766 concerning potential engine contamination from casting sand th... Read more

Incident date: Aug 25, 2025

I was driving down the highway at 65-70mph and the top part of the grill flew off, causing scratches to the wind shield. There’s has been a recall on this for 2022 GMC 1500 Sierra’s but I am driving a 2024 and the issue is still the same.

Incident date: Aug 15, 2025

Currently on going, second time around with high oil consumption problems. Dealer is saying warranty is holding up repairs, warranty points finger at dealership, and Volvo refuses to address the massive safety problem with oil consumption cars by refusing to fix. I will never buy another Volvo, and ... Read more

Incident date: Sep 25, 2025

The contact owns a 2020 Jeep Wrangler. The contact stated that while her son was driving approximately 55-65 MPH, the instrument panel and the turn signal lights became inoperable. The driver pulled over to the side of the road. The driver was able to drive to the residence. The vehicle was taken to... Read more

Incident date: Sep 25, 2025

The high beam lights are not working. Dealer said the shutter door internal to headlamp assemblies are unresponsive. BOTH headlamps went out at the same time. Dealer said they haven't seen any issues before with the high beams.

Incident date: Aug 4, 2025

I went to stop at an intersection, and the car started vibrating, the antilock blocks engaged, but it would not slow the car down, depressing the brakes further would not cause the car to slow down, and I had to swerve off the road to keep from hitting the car in front of me. The power steering see... Read more

Incident date: Aug 4, 2025

Incident date: Jul 22, 2025

While driving to Sam’s Club (approximately 20 miles from home), my 2018 Ford F-150 3.5L EcoBoost began running very rough, and the check engine light came on. I had the vehicle scanned, and diagnostics confirmed that the cam phasers are failing — the exact issue I had replaced under warranty at ... Read more

Incident date: Jul 22, 2025

The ABS Sensor light, engine light, anti skid light and 4 matic malfunction, transmission malfunction all lit up on my dashboard on Tuesday July 22, 2025. The stearing would lock up and the brakes would not break it also shifted gears into neutral. The dashboard finally told me in bold red letters... Read more

Incident date: Dec 6, 2024

Backing out of the garage then stopping for a minute and putting it in park then in drive afterwards I forgot there was a car behind me in my driveway. After looking in my side mirrors i saw nothing. I hit the vehicle behind me. With the radio on and playing music at no time did the radio lower in s... Read more

Crash

Incident date: Mar 1, 2025

Oil consumption causing hesitation and near-stalling. Hard shifting as well. These issues led to dangerous situations where I was afraid to drive the vehicle and feared for my family's safety. Also had a failed A/C compressor which i had to replace out of pocket. These things shouldn't be happening ... Read more

Incident date: Nov 25, 2024

Unexplained and dangerous transmission issue resulting in stalling while driving at low speeds, electronic malfunction, and check engine light which first occurred on 7/23/24 when the vehicle had roughly 3,500 miles. Vehicle was with dealer service from July 24-August 15, 2024. During that time, rep... Read more

Incident date: Jul 15, 2024

I had a oem battery replaced 6 months ago and the battery went dead again in 6 months and now I have to jumpstart the battery to start the car.

Incident date: Jun 20, 2024

No problem with my airbag, yet. I am just concerned that it has been over a year and there is no remedy for this problem, I feel like the manufacturer has had ample time to find a solution. I was told to file a complaint and hope someone will address this issue in a timely manner.

Incident date: Mar 14, 2024

While driving home from work the car stopped reacting to the gas pedal and I was going fast enough to coast into a parking lot. Had I been on the bridge or turnpike it could have been a disaster.

Incident date: Oct 1, 2023

The contact owns a 2019 Honda Pilot. The contact stated while driving 35-40 MPH on two occasions, the vehicle jerked and stalled. The check engine warning light was illuminated. The contact was unable to pull to the side of the road. The contact stated that he turned on the hazard lights and was abl... Read more

Incident date: Oct 1, 2023

The contact owns a 2012 Chevrolet Cruze. The contact stated while driving approximately 70 MPH the vehicle started running rough and then stalled. The contact stated that the check engine warning light and the stabili-trak symbol were illuminated. The contact stated that an engine over heating warni... Read more

Incident date: Dec 18, 2023

The contact owns a 2019 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V858000(Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa... Read more

Incident date: Oct 22, 2023

The contact owns a 2023 Hyundai Sonata. The contact stated that on two separate occasions while driving at various speeds, the vehicle started to shake, and the vehicle lost motive power. The vehicle was pulled over to the side of the roadway and turned off. The vehicle failed to restart on both occ... Read more

Incident date: Oct 22, 2023

My vehicles 3.3l engine suddenly seized while pulling out from a stop sign in the intersection. Thankfully a group of guys saw this and were able to assist me in moving the vehicle out of traffic. Prior to this occurring I had noticed that it had begun to burn a bit of oil but I routinely checked ... Read more

Incident date: Oct 2, 2023

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 35 MPH, the vehicle decelerated to 2 MPH. Several unknown warning lights were illuminated. The vehicle then started to sputter. The vehicle was taken to an independent mechanic and the contact was informed that cylin... Read more

Incident date: Mar 27, 2023

About the car in January of 2022. I was told By more than one ford motor company service employee that ford motor company only installs new engines when an engine fails and has to be replaced. In a nine month period the car has had four new engines and two turbos. I learned after it needed the 2nd a... Read more

Incident date: Oct 6, 2022

AT 48000 MILES (TPMS) Tire Pressure Monitoring Sensor MALFUNCTION CAUSE AIR VALVE TO BLOWN OUT FROM FROM TIRE AT 65 MILE/HR ON BUSY INTERSTATE WHICH CAUSE VEHICLE TO VEER INTO BUSY TRAFFIC BARELY AVOIDING ACCIDENT MERCEDES NEEDS TO INVESIGATE WHY TMPS FAIL AT 65MI/HRS AND WHILE AIR VALUE BLEW OU... Read more

Incident date: Oct 6, 2022

Incident date: Mar 1, 2022

I was involved in an auto accident on 3/1/22 I no longer have confidence or feel safe driving the 2019 Mercedes GLA250 after having a minor" accident and repairs totaling $15,008.53. The steering wheel locked and the left tire was knocked out of place. According to Mercedes, repairs were required t... Read more

Crash

Incident date: Mar 1, 2022

Crash

Incident date: Mar 1, 2022

Crash

Incident date: Jun 9, 2022

The active brake assist front radar sensor is defective. Mercedes Benz USA has failed to provide the part for repair even through the vehicle is only a few years old. They claim the parts on back order until April 2024, which is totally unacceptable. Several Mercedes Benz dealerships in the Unite... Read more

Incident date: Jun 25, 2022

I bought this car at end of June, dealership never disclosed information that car had an active recall… I looked it up on NHTSA and sure enough I need a SIM card for emergency service, the site says it will be done over the air wave , I brought it to the Delray Beach Fla dealership who told me the... Read more

Incident date: Jun 25, 2022

Incident date: Jun 9, 2022

Incident date: Dec 4, 2021

On December 4th 2021, while driving my airbags deployed without warning or notice. On a normal day at this time I would be traveling on the highway. The impact of the airport was so intense it stunned me and I thought another vehicle made impact. The chemicals of the airbag got al over my clothes, s... Read more

1 injured

Incident date: Jan 13, 2022

While driving at various speeds, my car suddenly and without warning goes into neutral. I have to them switch it into drive. It happens several times during a drive and at varying times and varying speeds.

Incident date: Jan 13, 2022

Incident date: Aug 17, 2021

The vehicle with only 29,775 miles on it, and I bought it new, made a knocking noise in the brakes and the brake pedal jumped up and down at first stop sign when I left my house. I reapplied the brake to see if it would work. It did. I turned onto the highway and within two blocks the vehicle shifte... Read more

Incident date: Aug 17, 2021

Incident date: Aug 7, 2020

TL* THE CONTACT WAS LEASING THE 2019 MERCEDES BENZ GLA250. THE CONTACT STATED THAT WHILE STOPPED SHE ATTEMPTED TO SHIFT TO PARK HOWEVER, THE VEHICLE SHIFTED INTO REVERSE AS SHE CRASHED INTO AN UNKNOWN OBJECT. THE CONTACT STATED THAT THE VEHICLE THEN WENT INTO DRIVE AT CRASHED INTO A TRUCK. THE SIDE... Read more

Crash 1 injured

Incident date: Aug 7, 2020

Crash 1 injured

Incident date: Aug 7, 2020

Crash 1 injured

MERCEDES-BENZ GLA 250 — All Years Overview

Complete safety history for the MERCEDES-BENZ GLA 250 across all model years (2015–2026).

57 Total Recalls

420 Total Complaints

0 Investigations

30 Reported Crashes

6 Reported Fires

1 Reported Deaths

MERCEDES-BENZ GLA 250 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	1	0	View
2025	0	6	View
2024	1	2	View
2023	0	9	View
2022	1	5	View
2021	8	23	View
2020	5	14	View
2019 (current)	11	46
2018	12	65	View
2017	9	41	View
2016	4	71	View
2015	5	137	View
2014	0	1	View

Other MERCEDES-BENZ Models

Model	Recalls	Complaints
GLC 300	1,143	568	View
GLE 350	1,116	311	View
C 300	1,074	360	View
AMG GLS63	963	12	View
AMG C43	944	74	View
CLA 250	923	130	View
AMG GLC43	920	42	View
AMG GLE63	903	11	View