2018 MERCEDES-BENZ GLA 250

12 recalls, 69 complaints

STRUCTURE:BODY:ROOF AND PILLARS

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to t... Read more

Consequence

A detached roof panel can become a road hazard, increasing the risk of a crash.

Remedy

Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of N... Read more

2,976 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model de... Read more

Consequence

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy

The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Ow... Read more

242,722 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

STEERING

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 B250e, CLA250, 2017-2018 AMG CLA45, GLA250, and AMG GLA45 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.

Consequence

A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will inspect, and as necessary, replace the steering shaft, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060001.

4,992 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

STRUCTURE:BODY:ROOF AND PILLARS

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 C... Read more

Consequence

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy

Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contac... Read more

15,096 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-201... Read more

Consequence

A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy

MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. M... Read more

67 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle mod... Read more

Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

1,292,258 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

SEAT BELTS:REAR/OTHER

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 GLA250 and GLA250 4MATIC vehicles. The left anchor plate of the rear middle seatbelt may be loose.

Consequence

The seatbelt for a passenger seated in the rear middle seating position might not be properly secured, which could increase the risk of an injury in the event of a crash.

Remedy

MBUSA will notify owners, and dealers will inspect the left anchor plate of the rear middle seatbelt, correcting its installation as necessary, free of charge. The recall began September 13, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 20190... Read more

3,435 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

SEATS

Defect Description

Mercedes-Benz USA, LLC (Mercedes) is recalling certain 2018-2019 GLA-250 and GLA250 4MATIC vehicles. An incorrect rear seat back covering carpet could have been installed on the split-rear seat back. As a result, the child seat anchorage point (top tether) on the center positon of the rear seat ma... Read more

Consequence

If the upper anchorage point is covered, the child seat will not be able to be secured as intended in the center position of the rear seat, increasing the risk of injury in the event of a crash.

Remedy

Mercedes will notify owners, and dealers will check the rear seat back covering carpet on the affected vehicles and replace it if necessary, free of charge. The recall began April 6, 2019. Owners may contact Mercedes-Benz's customer service at 1-800-367-6372. Mercedes' number for this recall is 2... Read more

8 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Defect Description

Mercedes-Benz USA, LLC (Mercedes) is recalling certain 2018-2019 GLA250 and GLA250 4MATIC vehicles. The sunroof bonding may allow water to leak into the vehicle.

Consequence

Water leaking into the vehicle from around the sunroof may affect the electrical contacts of the window air bag, potentially causing the window air bag to not deploy as intended, increasing the risk of injury in the event of a crash.

Remedy

Mercedes has notified owners, and dealers will inspect the bonding of the panorama sliding sunroof and the electrical contacts of the window air bag on the affected vehicles, replacing the components as necessary, free of charge. The recall began April 12, 2019. Owners may contact Mercedes custome... Read more

13 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

CHILD SEAT:TETHER: CONNECTOR/CLIP

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz GLA250 and GLA250 4Matic vehicles. The child seat top tether anchorage point on the center position of the rear seat may not have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Veh... Read more

Consequence

If the top tether anchorage point is missing, a child seat will not be able to be properly installed in the center rear seat position, increasing the risk of injury.

Remedy

MBUSA will notify owners, and dealers will replace the rear seat backrest, free of charge. The recall began August 15, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.

399 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

EXTERIOR LIGHTING:HEADLIGHTS

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 GLA250 4Matic vehicles. The low beam headlight settings on these vehicles may deviate from the required specification, reducing the range of light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety ... Read more

Consequence

Reduced headlight range can affect visibility and increase the risk of a crash.

Remedy

MBUSA owns the affected vehicles. Dealers will inspect the headlight adjustment, correcting it as necessary, free of charge. The recall began on October 27, 2017. Owners may contact MBUSA customer service at 1-877-496-3691. MBUSA's number for this recall is 2017100009.

8 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe... Read more

Consequence

If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Remedy

MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

495,290 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

Complaint Statistics

69 total complaints 5 crashes 1 fires 6 injuries

Top Reported Components

Component	Complaints
ENGINE	11
ELECTRICAL SYSTEM	11
POWER TRAIN	9
UNKNOWN OR OTHER	6
STEERING	5
AIR BAGS	4
WHEELS	3
FUEL/PROPULSION SYSTEM	3
STRUCTURE:BODY	2
VEHICLE SPEED CONTROL	2

Incident date: Jul 2, 2026

EPS (Electronic Power Steering) failed while driving. Red steering wheel with exclamation point lights up on dash and loss of steering. Local dealership blamed it on low mileage and lots of city driving when I called them about repairs. They are a week out or more just to diagnose the issue... Read more

Incident date: Jul 2, 2026

Incident date: May 27, 2026

I am requesting an executive review of my ongoing case regarding my 2026 BMW X2. Since purchasing the vehicle approximately seven months ago, I have experienced several recurring issues that remain unresolved despite numerous visits to the dealership and multiple communications with BMW Customer Rel... Read more

Incident date: May 27, 2026

The contact owns a 2010 Toyota Tacoma. The contact stated that while the vehicle was with an independent mechanic for a scheduled service, the contact was informed that the frame underneath the engine was rusted. The contact was advised to take the vehicle to the dealer. The vehicle was taken to the... Read more

Incident date: Dec 20, 2025

Car completely turns off when I’m stopped and idle stop has engaged. Seems to happen when the AC is running hard. Sometimes, the car turns back on by itself in seconds. Other times, I have to turn the car back on myself by pressing the “engine on” button, and I struggle to get the car to tur... Read more

Incident date: Dec 20, 2025

Model: Sierra Denali Ultimate Engine: 6.2L V8 VIN: [XXX] Mileage at Most Recent Incident: Approximately 52,000 miles Safety Complaint Summary I am submitting this complaint to report a recurring loss-of-propulsion and engine power event involving my 2023 GMC Sierra Denali Ultimate equipped with the... Read more

Incident date: Feb 1, 2026

2ND row, center seat, seatbelt lock will not work, will not latch/lock, cannot use seatbelt. Since owning car, the seatbelt locked intermittently, as of today, it does not work at all.

Incident date: Feb 24, 2025

The car's OBD (on board diagnostic) is not functional. This means that if a check engine light comes on it's impossible for the mechanic to know why. This means the car can never complete a state inspection and more seriously if there's an electrical problem, could result in a fire. I took the ca... Read more

Incident date: Feb 24, 2025

After a transmission replacement performed by Bud Clary Chevrolet, Inc. in Longview, WA on September 9, 2025, my vehicle was returned to me with critical components left unsecured. On November 19, 2025, an independent mechanic discovered loose suspension bolts connecting the ball joints to the spin... Read more

Incident date: Feb 24, 2025

Incident date: Oct 28, 2025

The contact owns a 2021 Alfa Romeo Stelvio. The contact received notification of NHTSA Campaign Number: 25V667000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair... Read more

Incident date: Oct 28, 2025

on 10/27/25 my son was driving car (2011 Mercury Milan) and light came on dash and car suddenly lost all power steering. Luckily car was able to be driven to side of the road when steering went out. I went to the Ford recalls website and it indicated "Epas steering efforts" was on the website as re... Read more

Incident date: Jun 1, 2021

On September 30, 2025, a 2016 Volvo XC90 T6 experienced sudden engine failure while driving westbound on I-75 (Alligator Alley) at highway speed. The vehicle abruptly went into reduced power mode (“turtle mode”) without warning. This forced the driver to stop on the roadside, creating a serious ... Read more

Incident date: Jun 1, 2021

The transmission failed at only 63,000 miles. Prior to the failure i had no codes or warning lights. It began to shift harshly and jump gears. At a stop light it would remain in 7th gear and then trying to get moving again would require a large amount of acceleration, then it suddenly would jump... Read more

Incident date: Jun 1, 2021

Incident date: Jun 6, 2025

During a stop the car dives to the right. After removing the right rear tire the subframe is rusted and components are no longer connected to the sub frame

Incident date: Jun 6, 2025

Transmission went out while driving the vehicle and left it stuck in the middle of the intersection we had to push it though traffic. It had no forward movement. Would only drive in reverse. No warning or anything just made a clunk and wouldn't move any further.

Incident date: Aug 25, 2025

Vehicle experienced derating. Check engine light on. Called mobile repair service. 20 year mechanic. Replaced Pedal Sensor. Fail. Second visit replaced Throttle Body. Fail. He advised better to take it to a reputable shop. Did. Shop worked on it for 2 months and ended up replacing ECM. I finally had... Read more

Incident date: Jun 23, 2025

Radio needed replacement, transmission was replaced under lease contract, Rack & Pinion replaced, Steering & Suspension R/F Axle replacement needs to be done, part is on back order until September 2025-This is very dangerous. There should be recalls on the above is the part is on back order there a... Read more

Incident date: Jun 24, 2025

The contact owns a 2020 Acura MDX. The contact received notification of NHTSA Campaign Number: 25V259000 (Exterior Lighting, Interior Lighting); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the ... Read more

Incident date: Feb 10, 2025

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. Additionally, there were several unknown warning lights illuminated, and the engine seized. The contact stated that after several attempts... Read more

Incident date: Feb 10, 2025

The contact owns a 2015 Lincoln MKT. The contact stated that the back over prevention camera intermittently failed to operate as needed. The contact stated that the image on the screen was distorted. Additionally, the contact stated that the back over prevention sensor failed to recognize objects in... Read more

Incident date: Mar 16, 2025

The contact owns a 2023 Ford F-150. The contact stated while driving 35 MPH, making a right turn and coming to a stop, the check engine and Forward Collision Avoidance warning light were deactivated, and the traction control warning light and other system failure warning lights were illuminated. The... Read more

Incident date: Mar 21, 2024

Using the seat belt with the safe lock feature for rear facing, the car seat becomes loose within 2-3 times using it with my daughter. We have to have her out, undo the safe lock and pull the seat belt tight again to refasten it.

Incident date: Feb 24, 2025

As mentioned in the dealership report, Kia denied my request to repair a recall on the motor. My car still has warranty on the motor up to 15 years and 150,000 miles.

Incident date: Nov 1, 2023

Service parking brake comes on, steering reduced. Problem reoccurring often, but intermittently. Actuators malfunctioning causing many sensors to fail off and on. Huge safety concern for myself, my riders, and anyone else on the road. When this happens my car has to “think” to move unless you cl... Read more

Incident date: Nov 8, 2024

Toyota informed us of defective OCS sensors on NHTSA recall No. 23V-865 in 2023. There has since been no remedy nor further notice from Toyota for even an inspection. Dealer claims to be waiting on manufacturer still today 1/8/25, 1343.

Incident date: Jan 7, 2023

I have had significant problems with this car. Within the first month, I had to replace the battery. In September 2024 the car went from 70 mph to 40 mph with no warning and then the engine malfunction lights came on. It was supposedly fixed by Jeff Wyler Nissan Colerain. In October of 2024 the exac... Read more

Incident date: Dec 19, 2024

I was driving at about 40 mph and the car lost all power and stopped in the middle of the road. Most all of the warning lights were on like low air pressure, reduced brakes and a brake problem light etc. Turned the car off and restarted and drove another 5 miles with the brake problem light still on... Read more

Incident date: Nov 11, 2024

OBD-II port is not connected properly meaning that when a checked engine light came on I am unable to diagnose the issue.

Incident date: Nov 16, 2024

At speed less than 25 mph, the Collision Mitigation Braking System (CMBS) did not work. At cross roads this CMBS will not work when a vehicle comes from the side. This will work only if it detects the vehicle's presence in front for more than 3-5 seconds. Will not activate during sudden presence of ... Read more

Crash 2 injured

Incident date: Oct 28, 2024

The contact owns a 2023 Fisker Ocean. The contact received notification of NHTSA Campaign Numbers: 24V404000 (Electrical System), 24V499000 (Electrical System), and 24V623000 (Service Brakes, Electric). The contact stated while driving at an undisclosed speed, the instrument panel became inoperable.... Read more

Incident date: Aug 12, 2024

New car purchased 8/3/24. On 8/5/24, At 300 miles, red check engine light came on. Error code is Turbocharger issue per our code reader. Dealer informed us ok to drive until we could get in for service. At 500 miles, engine began to miss and would not accelerate (8/11/24). We barely made it hom... Read more

Incident date: Aug 12, 2024

The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 60 MPH, there was an abnormal tapping sound coming from the vehicle and observed that the center trim piece on the passenger’s side door frame was blown off the vehicle. The contact stated that the driver's side ... Read more

Incident date: Jul 26, 2024

The contact owns a 2014 Ford Focus. The contact stated while driving at various speeds, the vehicle failed to accelerate while the accelerator pedal was depressed. The check engine warning light was illuminated. The failure occurred on several occasions. The vehicle was driven to a local independent... Read more

Incident date: Apr 10, 2024

Our vehicle electrical components has been acting up since we bought it in 2021 (all lights flashing, stalling and not able to restart the vehicle). In 2023, the vehicle stalled in the middle of a 6 lanes busy highway and would not restart. Following this, recalls were performed (unknown if related ... Read more

Incident date: Apr 10, 2024

Incident date: Apr 1, 2023

Vehicle has stalled over twenty times, whether driving on the highway over 60 mph or driving locally within 20 MPH. Initially stalled December 25, 2022 while driving home on Christmas Day with my entire family, driving full speed on the highway. I felt the stall and pulled over as quickly as I could... Read more

Incident date: Sep 4, 2023

I have 2015 outlander sport has 100k miles on it and I had the transmission replaced at 62000 miles at the dealership but now I have a hesitation engine when go over 70k per hour on the highway and airbag service sign on for no reason and the fog light with the led light off with no reason too.

Incident date: Sep 4, 2023

Incident date: Jun 9, 2023

My brakes have failed me many times. I had to eventually get those change in the brakes still aren’t working completely correct

1 injured

Incident date: Jun 9, 2023

Torque Converter failed and destroyed the transmission at 79,600 miles

Incident date: Feb 25, 2023

My car restarted itself and wiped out the entirety of my saved settings. I’m very upset because I had to set up everything all over again. Additionally, the full self driving brakes randomly while driving and causing my body to slam and pushed back from the seat belt. The autopilot feature also fa... Read more

Incident date: Feb 13, 2023

Two miles from home all sorts of electrical malfunction warning ⚠️ lights appear. Too many to list here. Then car completely stops and all electricals shut down. This happened in the middle of a very busy three lane 45mph main artery. Stuck in gear, unable to push off side of road. After ten min... Read more

Incident date: Feb 16, 2023

While using Intelligent Adaptive Cruise, the vehicle suddenly thought the speed limit was 85mph and quickly started accelerating. Confused, I hit the brakes to stop the acceleration. I have uploaded a photo of the dash that I took showing that the system read the speed limit sign as 85. I saw no spe... Read more

Incident date: Aug 27, 2019

I was getting a warning sign on my screen in car. Is said safety problem. I tried to tell Mercedes’ but they did not want to see the car . They told me to go to the mechanic who did a small job fixing the car due from a small collision. I did take it back and mechanic said he didn’t touch that. ... Read more

Incident date: Aug 27, 2019

Very strong fuel smell in car especially after driving seems tank or fuel pump leaking im afraid it can or will catch fire

Incident date: Aug 27, 2019

The contact's mother owns a 2012 Jeep Grand Cherokee. The vehicle owner received notification of NHTSA Campaign Number: 19V813000 (Electrical System). The vehicle was taken to a local dealer for the recall repair; however, the contact was then informed that the part to do the recall repair was unava... Read more

Incident date: Jul 22, 2022

In July 2022 I was a few miles from my home when the cluster starting showing warning lights. It started scrolling inoperative power brakes, inoperative steering and inoperative parking. Also the cluster was completely lit up. I turned the car around and put it in my garage. This is where the is... Read more

Showing 50 of 69 complaints.

MERCEDES-BENZ GLA 250 - All Years Overview

Complete safety history for the MERCEDES-BENZ GLA 250 across all model years (2015, 2026).

62 Total Recalls

445 Total Complaints

0 Investigations

30 Reported Crashes

6 Reported Fires

0 Reported Deaths

MERCEDES-BENZ GLA 250 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	1	4	View
2025	1	6	View
2024	2	2	View
2023	1	15	View
2022	2	5	View
2021	9	28	View
2020	5	16	View
2019	11	46	View
2018 (current)	12	69
2017	9	42	View
2016	4	72	View
2015	5	139	View
2014	0	1	View

Other MERCEDES-BENZ Models

Model	Recalls	Complaints
GLC 300	1,143	568	View
GLE 350	1,116	311	View
C 300	1,074	360	View
AMG GLS63	963	12	View
AMG C43	944	74	View
CLA 250	923	130	View
AMG GLC43	920	42	View
AMG GLE63	903	11	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2018 MERCEDES-BENZ GLA 250

Complaint Statistics

Top Reported Components

MERCEDES-BENZ GLA 250 - All Years Overview

MERCEDES-BENZ GLA 250 - Year by Year

Other MERCEDES-BENZ Models