NHTSA Campaign 23V854000
STRUCTURE:BODY:ROOF AND PILLARS
Issued by Mercedes-Benz USA, LLC · Reported Dec 15, 2023 · 2,976 vehicles affected
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Consequence
A detached roof panel can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
Vehicles affected by this recall
| Make | Model | Year | Units |
|---|---|---|---|
| MERCEDES-BENZ | AMG C43 | 2017 | 2,976 |
| MERCEDES-BENZ | AMG C43 | 2018 | 2,976 |
| MERCEDES-BENZ | AMG C43 | 2019 | 2,976 |
| MERCEDES-BENZ | AMG C43 | 2020 | 2,976 |
| MERCEDES-BENZ | AMG C63 | 2015 | 2,976 |
| MERCEDES-BENZ | AMG C63 | 2016 | 2,976 |
| MERCEDES-BENZ | AMG C63 | 2017 | 2,976 |
| MERCEDES-BENZ | AMG C63 | 2018 | 2,976 |
| MERCEDES-BENZ | AMG C63 | 2019 | 2,976 |
| MERCEDES-BENZ | AMG C63 | 2020 | 2,976 |
| MERCEDES-BENZ | AMG CLA45 | 2014 | 2,976 |
| MERCEDES-BENZ | AMG CLA45 | 2015 | 2,976 |
| MERCEDES-BENZ | AMG CLA45 | 2016 | 2,976 |
| MERCEDES-BENZ | AMG CLA45 | 2017 | 2,976 |
| MERCEDES-BENZ | AMG CLA45 | 2018 | 2,976 |
| MERCEDES-BENZ | AMG GLA45 | 2015 | 2,976 |
| MERCEDES-BENZ | AMG GLC43 | 2017 | 2,976 |
| MERCEDES-BENZ | AMG GLC43 | 2018 | 2,976 |
| MERCEDES-BENZ | AMG GLC43 | 2019 | 2,976 |
| MERCEDES-BENZ | AMG GLC63 | 2019 | 2,976 |
| MERCEDES-BENZ | AMG GLE43 | 2017 | 2,976 |
| MERCEDES-BENZ | AMG GLE43 | 2018 | 2,976 |
| MERCEDES-BENZ | AMG GLE43 | 2019 | 2,976 |
| MERCEDES-BENZ | AMG GLE63 | 2017 | 2,976 |
| MERCEDES-BENZ | AMG GLE63 | 2018 | 2,976 |
| MERCEDES-BENZ | AMG GLE63 | 2019 | 2,976 |
| MERCEDES-BENZ | AMG S63 | 2014 | 2,976 |
| MERCEDES-BENZ | AMG S63 | 2015 | 2,976 |
| MERCEDES-BENZ | AMG S63 | 2016 | 2,976 |
| MERCEDES-BENZ | AMG S65 | 2015 | 2,976 |
| MERCEDES-BENZ | C 300 | 2018 | 2,976 |
| MERCEDES-BENZ | C 300 | 2019 | 2,976 |
| MERCEDES-BENZ | C 300 | 2020 | 2,976 |
| MERCEDES-BENZ | C 350 E | 2018 | 2,976 |
| MERCEDES-BENZ | C300 | 2015 | 2,976 |
| MERCEDES-BENZ | C300 | 2016 | 2,976 |
| MERCEDES-BENZ | C300 | 2017 | 2,976 |
| MERCEDES-BENZ | C350E | 2016 | 2,976 |
| MERCEDES-BENZ | C350E | 2017 | 2,976 |
| MERCEDES-BENZ | C400 | 2015 | 2,976 |
| MERCEDES-BENZ | C450 | 2016 | 2,976 |
| MERCEDES-BENZ | CLA 250 | 2018 | 2,976 |
| MERCEDES-BENZ | CLA 250 | 2019 | 2,976 |
| MERCEDES-BENZ | CLA250 | 2014 | 2,976 |
| MERCEDES-BENZ | CLA250 | 2015 | 2,976 |
| MERCEDES-BENZ | CLA250 | 2016 | 2,976 |
| MERCEDES-BENZ | CLA250 | 2017 | 2,976 |
| MERCEDES-BENZ | GLA 250 | 2015 | 2,976 |
| MERCEDES-BENZ | GLA 250 | 2016 | 2,976 |
| MERCEDES-BENZ | GLA 250 | 2017 | 2,976 |
| MERCEDES-BENZ | GLA 250 | 2018 | 2,976 |
| MERCEDES-BENZ | GLA 250 | 2019 | 2,976 |
| MERCEDES-BENZ | GLC 300 | 2018 | 2,976 |
| MERCEDES-BENZ | GLC 300 | 2019 | 2,976 |
| MERCEDES-BENZ | GLC 300 | 2020 | 2,976 |
| MERCEDES-BENZ | GLC 350 E | 2018 | 2,976 |
| MERCEDES-BENZ | GLC300 | 2016 | 2,976 |
| MERCEDES-BENZ | GLC300 | 2017 | 2,976 |
| MERCEDES-BENZ | GLC350E | 2019 | 2,976 |
| MERCEDES-BENZ | GLE450 | 2016 | 2,976 |
| MERCEDES-BENZ | REDUNDANT S550E | 2015 | 2,976 |
| MERCEDES-BENZ | S550 | 2014 | 2,976 |
| MERCEDES-BENZ | S550 | 2015 | 2,976 |
| MERCEDES-BENZ | S550 | 2016 | 2,976 |
| MERCEDES-BENZ | S550 | 2017 | 2,976 |
| MERCEDES-BENZ | S550E | 2015 | 2,976 |
| MERCEDES-BENZ | S600 | 2015 | 2,976 |
| MERCEDES-BENZ | S600 | 2016 | 2,976 |
| MERCEDES-MAYBACH | S 560 | 2018 | 2,976 |
| MERCEDES-MAYBACH | S 560 | 2019 | 2,976 |
| MERCEDES-MAYBACH | S 560 | 2020 | 2,976 |
| MERCEDES-MAYBACH | S 560 4MATIC | 2018 | 2,976 |
| MERCEDES-MAYBACH | S 560 4MATIC | 2019 | 2,976 |
| MERCEDES-MAYBACH | S 560 4MATIC | 2020 | 2,976 |
Source: NHTSA Campaign 23V854000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.