NHTSA Campaign 21V197000
STRUCTURE:BODY:ROOF AND PILLARS
Issued by Mercedes-Benz USA, LLC · Reported Mar 19, 2021 · 15,096 vehicles affected
What's wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
Consequence
The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy
Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Vehicles affected by this recall
| Make | Model | Year | Units |
|---|---|---|---|
| MERCEDES-BENZ | AMG C43 | 2017 | 15,096 |
| MERCEDES-BENZ | AMG C43 | 2018 | 15,096 |
| MERCEDES-BENZ | AMG C43 | 2019 | 15,096 |
| MERCEDES-BENZ | AMG C43 | 2020 | 15,096 |
| MERCEDES-BENZ | AMG C63 | 2015 | 15,096 |
| MERCEDES-BENZ | AMG C63 | 2016 | 15,096 |
| MERCEDES-BENZ | AMG C63 | 2017 | 15,096 |
| MERCEDES-BENZ | AMG C63 | 2018 | 15,096 |
| MERCEDES-BENZ | AMG C63 | 2019 | 15,096 |
| MERCEDES-BENZ | AMG CLA45 | 2014 | 15,096 |
| MERCEDES-BENZ | AMG CLA45 | 2015 | 15,096 |
| MERCEDES-BENZ | AMG CLA45 | 2016 | 15,096 |
| MERCEDES-BENZ | AMG CLA45 | 2017 | 15,096 |
| MERCEDES-BENZ | AMG CLA45 | 2018 | 15,096 |
| MERCEDES-BENZ | AMG GLA45 | 2015 | 15,096 |
| MERCEDES-BENZ | AMG GLA45 | 2016 | 15,096 |
| MERCEDES-BENZ | AMG GLC43 | 2017 | 15,096 |
| MERCEDES-BENZ | AMG GLC43 | 2018 | 15,096 |
| MERCEDES-BENZ | AMG GLC43 | 2019 | 15,096 |
| MERCEDES-BENZ | AMG GLC63 | 2018 | 15,096 |
| MERCEDES-BENZ | AMG GLE43 | 2017 | 15,096 |
| MERCEDES-BENZ | AMG GLE43 | 2018 | 15,096 |
| MERCEDES-BENZ | AMG GLE43 | 2019 | 15,096 |
| MERCEDES-BENZ | AMG GLE63 | 2016 | 15,096 |
| MERCEDES-BENZ | AMG GLE63 | 2017 | 15,096 |
| MERCEDES-BENZ | AMG GLE63 | 2018 | 15,096 |
| MERCEDES-BENZ | AMG GLE63 | 2019 | 15,096 |
| MERCEDES-BENZ | AMG S63 | 2014 | 15,096 |
| MERCEDES-BENZ | AMG S63 | 2015 | 15,096 |
| MERCEDES-BENZ | AMG S63 | 2016 | 15,096 |
| MERCEDES-BENZ | AMG S63 | 2017 | 15,096 |
| MERCEDES-BENZ | AMG S63 | 2018 | 15,096 |
| MERCEDES-BENZ | AMG S63 | 2019 | 15,096 |
| MERCEDES-BENZ | AMG S63 | 2020 | 15,096 |
| MERCEDES-BENZ | AMG S65 | 2015 | 15,096 |
| MERCEDES-BENZ | C 300 | 2018 | 15,096 |
| MERCEDES-BENZ | C 300 | 2019 | 15,096 |
| MERCEDES-BENZ | C 300 | 2020 | 15,096 |
| MERCEDES-BENZ | C 350 E | 2018 | 15,096 |
| MERCEDES-BENZ | C300 | 2015 | 15,096 |
| MERCEDES-BENZ | C300 | 2016 | 15,096 |
| MERCEDES-BENZ | C300 | 2017 | 15,096 |
| MERCEDES-BENZ | C350E | 2016 | 15,096 |
| MERCEDES-BENZ | C350E | 2017 | 15,096 |
| MERCEDES-BENZ | C400 | 2015 | 15,096 |
| MERCEDES-BENZ | C450 | 2016 | 15,096 |
| MERCEDES-BENZ | CLA 250 | 2018 | 15,096 |
| MERCEDES-BENZ | CLA 250 | 2019 | 15,096 |
| MERCEDES-BENZ | CLA250 | 2014 | 15,096 |
| MERCEDES-BENZ | CLA250 | 2015 | 15,096 |
| MERCEDES-BENZ | CLA250 | 2016 | 15,096 |
| MERCEDES-BENZ | CLA250 | 2017 | 15,096 |
| MERCEDES-BENZ | GLA 250 | 2015 | 15,096 |
| MERCEDES-BENZ | GLA 250 | 2016 | 15,096 |
| MERCEDES-BENZ | GLA 250 | 2017 | 15,096 |
| MERCEDES-BENZ | GLA 250 | 2018 | 15,096 |
| MERCEDES-BENZ | GLA 250 | 2019 | 15,096 |
| MERCEDES-BENZ | GLA 250 | 2020 | 15,096 |
| MERCEDES-BENZ | GLC 300 | 2018 | 15,096 |
| MERCEDES-BENZ | GLC 300 | 2019 | 15,096 |
| MERCEDES-BENZ | GLC 300 | 2020 | 15,096 |
| MERCEDES-BENZ | GLC300 | 2016 | 15,096 |
| MERCEDES-BENZ | GLC300 | 2017 | 15,096 |
| MERCEDES-BENZ | GLC350E | 2019 | 15,096 |
| MERCEDES-BENZ | GLE450 | 2016 | 15,096 |
| MERCEDES-BENZ | S 450 | 2018 | 15,096 |
| MERCEDES-BENZ | S 450 | 2019 | 15,096 |
| MERCEDES-BENZ | S 450 | 2020 | 15,096 |
| MERCEDES-BENZ | S550 | 2014 | 15,096 |
| MERCEDES-BENZ | S550 | 2015 | 15,096 |
| MERCEDES-BENZ | S550 | 2016 | 15,096 |
| MERCEDES-BENZ | S550 | 2017 | 15,096 |
| MERCEDES-BENZ | S560 | 2018 | 15,096 |
| MERCEDES-BENZ | S560 | 2019 | 15,096 |
| MERCEDES-BENZ | S600 | 2015 | 15,096 |
| MERCEDES-BENZ | S600 | 2016 | 15,096 |
Source: NHTSA Campaign 21V197000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.