2016 MERCEDES-BENZ GLA 250

4 recalls — 71 complaints

STRUCTURE:BODY:ROOF AND PILLARS

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to t... Read more

Consequence

A detached roof panel can become a road hazard, increasing the risk of a crash.

Remedy

Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of N... Read more

2,976 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

STRUCTURE:BODY:ROOF AND PILLARS

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 C... Read more

Consequence

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy

Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contac... Read more

15,096 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models... Read more

Consequence

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy

MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-80... Read more

24,226 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe... Read more

Consequence

If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Remedy

MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

495,290 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

Complaint Statistics

71 total complaints 2 crashes 1 injuries

Top Reported Components

Component	Complaints
UNKNOWN OR OTHER	14
ENGINE	13
ELECTRICAL SYSTEM	10
POWER TRAIN	8
AIR BAGS	4
FUEL/PROPULSION SYSTEM	4
STEERING	3
VEHICLE SPEED CONTROL	2
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	2
SERVICE BRAKES	1

Incident date: Apr 11, 2026

Panoramic sunroof fails to open/ close evenly due to plastic track failure. One side binds while the other moves, causing glass to tilt and jam. Risk of glass shattering, sudden detachment, distraction while driving, and water intrusion affecting airbags/electronics.

Incident date: Dec 21, 2025

The horn quit working, but the alarm that came from the horn still works. I suspect it's the clock spring.

Incident date: Jan 14, 2026

There is NO mechanism to unlock the rear passenger doors in case of electrical failure. No Emergency mechanical door opening in case of emergency. Passengers will NOT be able to get out of the LOCKED vehicle during an emergency (i.e. crash, battery fire, submerged in water, etc). This is an EXTREMEL... Read more

Incident date: Mar 2, 2025

The infotainment system, audio, and warnings about parking collisions and lane keep assist are glitchy. The audio skips and stutters making hands free impossible. It makes commuting dangerous. Honda Corp and the dealership are saying there is no recall and nothing they can do with no eta on a fix. T... Read more

Incident date: Mar 2, 2025

My airbag malfunction light appeared on the dashboard. Once the light appeared, the HORN STOPPED WORKING, a safety hazard that caused me not to be able to drive my vehicle for over a year due to the risk! I took the vehicle to the Mercedes-Benz dealership, 200 S Pickett St, Alexandria, VA 22304, and... Read more

Incident date: Feb 21, 2025

With out any warning the truck stop running at stoplight an would not start back up. We could not move the truck out of the road and blocked traffic for almost 1 hour waiting for the tow truck and getting it loaded on the tow truck (truck would not go in to neutral). The truck is now at the Dealer a... Read more

Incident date: Feb 21, 2025

Incident date: Oct 9, 2024

We purchased this vehicle for our [XXX]. It was going to be his first vehicle, and we shined it up and changed the battery, detailed it, changed all spark plugs, the whole nine yards…so on his [XXX] we give it to him, and we take it for a test drive, and the engine seizes up and we have to tow it ... Read more

Incident date: Aug 20, 2024

There needs to be a recall for water intrusion to the parking distance control system in at minimum the 2013 BMW X1. Our whole camera system and parking sensors went out, as soon as I searched the problem, there were numerous forums advising of the issue. When I opened up the area in the trunk, the ... Read more

Incident date: Aug 20, 2024

Incident date: Jul 23, 2024

I was merging on to the expressway and my truck kept going to the left into traffic towards a concrete median. I turned my wheel to the right to try to avoid it and started to spin out and went back to the right side of the expressway which was four lanes wide and slammed into the guardrail. After t... Read more

Crash

Incident date: Jun 1, 2024

Engine coolant bypass valve failed

Incident date: Jun 11, 2024

The brake pedal stop bumper in my car disintegrated in the middle of the day and fell off. The brake lights do not turn off anymore and the vehicle can be started and shifted without needing to press the brake. I found a recall # 22S02 for this exact issue but my vehicle is not covered by it (assumi... Read more

Incident date: Apr 3, 2024

engine has siezed up waiting for Ford to issue parts for the recall. can not drive the car safely

Incident date: Apr 3, 2024

2022, Volkswagen Taos VIN: [XXX] Dealer Servicing:Nailey Volkswagen, 1550 Mansell Road, Alpharetta, GA 3009 We have owned this vehicle since [XXX]/2022 and I’m starting to regret buying it. We have had a ton of random things gone wrong with this vehicle, like Fluids Leak, Faulty Cylinder Head Ga... Read more

Incident date: Mar 18, 2024

The contact owns a 2017 Chrysler Pacifica. The contact stated that while depressing the accelerator pedal, the vehicle would not immediately accelerate, and the transmission experienced hard shifting. The check engine warning light remained illuminated. The contact stated that later while driving at... Read more

Incident date: Mar 18, 2024

Incident date: Oct 3, 2023

Airbag is deactivated due to failure of both crash sensors on the vehicle. Replacement parts are on national backorder.

Incident date: Oct 3, 2023

The contact owns a 2020 Ford Fusion. The contact stated while starting the vehicle, the vehicle made an abnormal rattling sound. The contact stated that the failure had been recurring. The vehicle was taken to an independent mechanic, where it was diagnosed that there was a rattling sound coming fro... Read more

Incident date: Oct 3, 2023

My engine has killed 3 times while in motion but coming to a stop. I get an alert that the coolant temp is too hot and the engine immediately shuts off while everything else (radio, lights, etc.) remains on. After I put the vehicle in park and shut it off, I'm able to restart it right away and the c... Read more

Incident date: Jan 6, 2023

We have had multiple seat latches fail on our vehicle. We have attempted to WD40 the mechanism and have ensured there is nothing in the tract but the second row passenger seat as well as the larger drivers side third row seat are not latching onto the tract. The mechanism moved freely but they are n... Read more

1 injured

Incident date: Mar 2, 2024

Cam/crank position sensor intermittent problems and codes. Catalytic converter efficiency codes and problems. Power steering problems. Automatic transmission issues, stutters, acceleration issues.

Incident date: Nov 7, 2023

The contact owns a 2014 Honda Accord. The contact stated while driving 35 MPH, the check engine, vehicle stability assist, and low oil level warning lights illuminated, and the vehicle began to lose motive power. Additionally, the contact stated that the steering wheel was stiff while attempting to ... Read more

Incident date: Nov 7, 2023

The contact owns a 2008 Ford F-150. The contact had taken the vehicle to an independent mechanic for service and the contact was informed by the mechanic that there was severe corrosion on the subframe. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for as... Read more

Incident date: Oct 5, 2023

There were emergency lights on dashboard all of a sudden for Adaptive Cruise Control, Automatic Emergency Brakes, Collision Warning and lane departure warning. These functions aren’t functioning all of a sudden and claims to need attention although the car is only 6 years old

Incident date: Sep 23, 2023

My 2022 Ram 2500 with only 9,900 miles failed to start requiring it be towed to the dealership. The dealer reported the fuel injector harness had failed and replaced it but then it started throwing other codes. The technician determined there was metal shavings in high pressure fuel pump (HPFP) so t... Read more

Incident date: Sep 25, 2023

Random engine stalling creating safety incidents in traffic. Failure to diagnose the problem despite repeated attempts by 2 service depts.The problem became more frequent and severe until the car stalled and could not be restarted. Low pressure fuel pump assembly was replaced and the car is current... Read more

Incident date: Aug 19, 2023

BREAKS STOPPED WORKING AND ALL WARNING LIGHTS CAME ON ON THE DASHBOARD. RAN OFF THE ROAD AND RAN OVER A SIGN CAUSING DAMAGE TO Rf QUARTERPANEL. THE LEALER SIAD THAT MY HABNDICAP PLACKART HAD CUT THROUGH THE WIRING IN THE REAR VIEW MIRROR, SHORTING OUT THE SYSTEM. THIS SHOULD BE A RECALL TO FIX... Read more

Crash

Incident date: Aug 31, 2023

The transmission was making noise and missing and the vehicle was not picking up speed.

Incident date: Jul 8, 2023

Stabilitrak issue again. Power steering went out in the middle of driving.

Incident date: Jul 8, 2023

Steering wheel left and right signals are hard to control while driving. Narrowly escaped accident because I have to look at steering wheel to press signal button. I am not sure how this signal cleared safety concerns. It happened several times , I stop looking at road and find signal to press it.

Incident date: Jul 8, 2023

All warning lights on dashboard lights up while driving. Got two diagnostic tests and conclusion is steering column module needs to be replaced 2016 had a recall between 2015-2018 on Gla250 2nd diagnostic test the SRS Module needs to be replaced it sounds like a manufactured problem and Mercedes Ben... Read more

Incident date: Jul 29, 2023

Brand new car, picked up July 19 2023, 1st issue) July 22, 2023: 3 Days after i picked up my car, went for a long drive to Phoenix AZ from Tucson AZ. Parked in a corner mall for an hour, drove out from parking lot and we smelled strong gas odor. Checked A/C recirculation and it is set to RECIRCULAT... Read more

Incident date: Jul 29, 2023

The battery range is showing on the computer and tesla website as 272 miles but real driving range is 150-160 miles. The car is in service right now for that issue. Service probably will say it depends on driving conditions, there is no problem with the batteries but it does not explain 50% lose of ... Read more

Incident date: Jun 7, 2023

ENGINE BROKE DOWN AT 25000 MILES ONLY WITH ALL MAINTENANCE DONE ,

Incident date: Jun 7, 2023

AWD Fault Service Required popped up on screen. Which Then resulted in others system failures such as auto start. Stop cruise control emergency breaking. I was within manufacturer powertrain warranty, but was told it was not covered under the powertrain warranty.

Incident date: Mar 11, 2023

The rear liner had water indications, with an odor of mildew in the car. I couldn't drive around with mildew in my car. I notuved shortly after i purchased yhe vehicle that the brake light was cracked. I didmt think much of it, thought it was just a cosmetic thing. It was taken to my dealership and ... Read more

Incident date: Dec 8, 2022

Dec 2- filled car with gas, check engine light illuminated and then three more errors displayed on the dash. See list below. Errors displayed on dash… 1-INOPERATIVE -- SEE OPERATOR’S MANUAL (Shows ABS and skid icons) 2-COLLISION PREVENTION ASSIST PLUS INOPERATIVE 3-ABS CURRENTLY UNAVAILAB... Read more

Incident date: Dec 8, 2022

Incident date: Sep 15, 2022

The contact owns a 2016 Mercedes-Benz GLA250. The contact stated while at a traffic light the vehicle stalled and shifted into neutral. The vehicle failed to shift into gear. The contact received notification of NHTSA Campaign Number: 17V627000 (Air Bags) however, the part to do the recall repair wa... Read more

Incident date: Sep 15, 2022

Incident date: Aug 1, 2021

P052E-71 The valve for crankcase ventilation has a malfunction. The actuator is blocked. Was initially intermittent but seems to be getting worse. Dealer quoted ~2k to repair, which seems astronomical for a PCV valve. Common problem with these engines.

Incident date: Feb 10, 2022

Sunroof came off the rails and would not close. Afraid it could have flown off

Incident date: May 20, 2021

Lane departure system stopped working and the engine stalled on the highway. Problem reproduced by dealer who has the car now.

Incident date: Sep 16, 2021

Faulty Panoramic Sunroof. I took the car to the dealer service to have the sunroof checked since it won't close all the way that the guide rails jammed and faulty. It is too expensive to get it fixed after taking to Mercedes. I haven't owned the vehicle very long and only used the sunroof maybe onc... Read more

Incident date: Sep 8, 2021

The check engine light came on. The code reads Emission. They told me it wasn’t covered at Mercedes

Incident date: Sep 2, 2021

My car puts itself into neutral while driving and while stopped. This has happened 4 times now. The dealer claims they aren’t familiar with this issue. My safety and the safety of others driving around me are in danger. Today, I was changing lanes on the feeder road, and my car locked up into neut... Read more

Incident date: May 20, 2021

Lane departure warning, blind spot assist and emergency braking stopped working all at one in May 2021. Left it for service at the local dealership and they changed one of the 'modules' only for the problem to reoccur one week after picking it up, this time with the engine stalling and having to pul... Read more

Incident date: May 20, 2021

Showing 50 of 71 complaints.

MERCEDES-BENZ GLA 250 — All Years Overview

Complete safety history for the MERCEDES-BENZ GLA 250 across all model years (2015–2026).

57 Total Recalls

420 Total Complaints

0 Investigations

30 Reported Crashes

6 Reported Fires

1 Reported Deaths

MERCEDES-BENZ GLA 250 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	1	0	View
2025	0	6	View
2024	1	2	View
2023	0	9	View
2022	1	5	View
2021	8	23	View
2020	5	14	View
2019	11	46	View
2018	12	65	View
2017	9	41	View
2016 (current)	4	71
2015	5	137	View
2014	0	1	View

Other MERCEDES-BENZ Models

Model	Recalls	Complaints
GLC 300	1,143	568	View
GLE 350	1,116	311	View
C 300	1,074	360	View
AMG GLS63	963	12	View
AMG C43	944	74	View
CLA 250	923	130	View
AMG GLC43	920	42	View
AMG GLE63	903	11	View