2016 MERCEDES-BENZ GLA 250

4 recalls, 72 complaints

STRUCTURE:BODY:ROOF AND PILLARS

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to t... Read more

Consequence

A detached roof panel can become a road hazard, increasing the risk of a crash.

Remedy

Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of N... Read more

2,976 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

STRUCTURE:BODY:ROOF AND PILLARS

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 C... Read more

Consequence

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy

Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contac... Read more

15,096 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC

COMMUNICATION

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models... Read more

Consequence

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy

MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-80... Read more

24,226 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

AIR BAGS:FRONTAL

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe... Read more

Consequence

If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Remedy

MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

495,290 vehicles affected

Manufacturer: Mercedes-Benz USA, LLC.

Complaint Statistics

72 total complaints 3 crashes

Top Reported Components

Component	Complaints
ENGINE	12
UNKNOWN OR OTHER	12
ELECTRICAL SYSTEM	9
AIR BAGS	6
STEERING	5
FUEL/PROPULSION SYSTEM	4
SERVICE BRAKES	3
POWER TRAIN	3
VEHICLE SPEED CONTROL	2
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	2

Incident date: Jul 9, 2025

My 2016 Mercedes-Benz CLA 250 (VIN: [XXX]) has a check engine light for code P052E, which points to a broken crankcase ventilation valve. My car has only 59,000 miles on it, but this same exact part already broke once before and was replaced under the original warranty. Now, the replacement part has... Read more

Incident date: Apr 11, 2026

PCS FAILURE. WILL NOT CHARGE

Incident date: Dec 21, 2025

At least a dozen times, while accelerating from a complete stop, the car has experienced sudden unintended very hard braking without driver input. After very hard brake, car falls out of gear and needs to be restarted and put back in gear. -In clear, dry, temperate weather -Day and night -In drive ... Read more

Incident date: Jan 14, 2026

About 2-3 months ago I had a battery swell up and start smoking and making an awful smell in my truck. I took it to dealership and was informed that I needed a new battery and it was not covered under bumper to bumper warranty or my extended warranty which I thought was ludicrous. The truck is 18... Read more

Incident date: Mar 2, 2025

I replaced an Electric Auxillary Heater on my vehicle in 2024 part that was subsequently offered an warranty extension on 8/1/2025 by BMW in Service bulletin SIB 01 10 25. The bulletin had a provision for customer reimbursement of repairs and they are refusing to honor my claim. I think they shoul... Read more

Incident date: Mar 2, 2025

See attached document for complaint.

Incident date: Feb 21, 2025

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving 55 MPH, the driver's side A-pillar detached from the vehicle. The local dea... Read more

Incident date: Feb 21, 2025

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amo... Read more

Incident date: Oct 9, 2024

Noting that prior to this we only had one issue with transmission and we did the flush and it did fine for several thousand of miles. Fast forward to a few days ago. As I was driving down the highway I came to a stop at the red light. Once it was green and I pressed on the accelerator with my foot p... Read more

Incident date: Aug 20, 2024

While driving, the power steering stops working. I was traveling at approx 55 mph with my daughter in the car and the power steering quit. Alert lights came on the dash. I managed to slow down and turn off the highway. I turned the truck off and when I turned it back on it was fine. Drove for anoth... Read more

Incident date: Aug 20, 2024

Engine coil and fuel injectors are bad. Injector 8 went bad, followed by 6&7. The next just went bad. Was told only so many available at dealership because of on going problems.

Incident date: Jul 23, 2024

I have experienced multiple instances where the vehicle's transmission abruptly downshifts into lower gears, significantly reducing speed and creating a hazardous situation. This unexpected behavior has occurred on the Interstate, both while merging onto the highway and during regular driving condit... Read more

Incident date: Jun 1, 2024

The contact owns a 2021 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amou... Read more

Incident date: Jun 11, 2024

Check engine light in 2023 for P1299, Cylinder head overtemperature protection code. Coolant was heavily leaking, and engine overheated while in use on the interstate highway. I had a red error message telling me to immediately pull over and shut the vehicle off, which I did. I called for roadside s... Read more

Incident date: Apr 3, 2024

2022, Volkswagen Taos VIN: [XXX] Dealer Servicing:Nailey Volkswagen, 1550 Mansell Road, Alpharetta, GA 3009 We have owned this vehicle since [XXX]/2022 and I’m starting to regret buying it. We have had a ton of random things gone wrong with this vehicle, like Fluids Leak, Faulty Cylinder Head Ga... Read more

Incident date: Apr 3, 2024

Incident date: Mar 18, 2024

The contact owns a 2022 Toyota Camry Hybrid equipped with Hankook Tires, Tire Line: Kinergy GT, Tire Size: 235/45/R18. The contact stated that while having the car washed, she noticed that the driver's side front and rear tires had a bubble on the sidewall. The contact called the local dealer, but t... Read more

Incident date: Mar 18, 2024

The contact owns a 2017 Chrysler Pacifica. The contact stated that while depressing the accelerator pedal, the vehicle would not immediately accelerate, and the transmission experienced hard shifting. The check engine warning light remained illuminated. The contact stated that later while driving at... Read more

Incident date: Oct 3, 2023

The braking, steering and suspension components are malfunctioning and are extremely rusted. The vehicle is available for inspection upon request. My safety as well as my passengers, other motorists and pedestrians with children and pets on the roads and highways safety is compromised due to the veh... Read more

Incident date: Oct 3, 2023

I was driving my car and fault something wrong with the steering and went to make a right turn I heard a noise and my car front passenger side of my car was on the ground and my wheel was under my car. Thank goodness for no one else being involved that day and thank God I wasn't hurt badly... I have... Read more

Crash

Incident date: Oct 3, 2023

Crash

Incident date: Jan 6, 2023

The key is inside the car and receive a message. The key is not identified. this has happened multiple times, and several times unable to start vehicle.

Incident date: Mar 2, 2024

Unexpected loss of Power steering and premature suspension failure caused loss of full control of vehicle.

Incident date: Nov 7, 2023

The low oil level indicator light went on while I was driving in my 2019 Ford EcoSport. I stopped at an auto parts store and had them add oil. The light did not go off when we tried to clear the sensor. I drove it home (about a mile) and it struggled to pick up speed and the engine started to knock.... Read more

Incident date: Nov 7, 2023

Incident date: Oct 5, 2023

Failed oil pump. Driving on highway when engine oil pressure light comes on and car starts misfiring and no acceleration. Car drives completely 5 minutes after.

Incident date: Sep 23, 2023

The contact owns a 2016 Nissan Altima. The contact stated that while driving at 55 mph, the hood latch assembly failed to secure causing damage to the windshield. As a result, he lost visibility and crashed into a guardrail. There were no warning lights illuminated. A police report was not filed. Th... Read more

Crash

Incident date: Sep 25, 2023

Car wouldn't stop or slow down until I put all my pressure on the pedal. No previous warning about brake issues. No lights or sounds regarding brake problems.

Incident date: Aug 19, 2023

We are experiencing the fuel tank evaporate issue where car shuts off while driving. We were not recalled specifically but now have car in shop waiting on the recall to be reopened as the conditions match the issue under the recall. We have had 3 incidents that could have ended up in a collision as ... Read more

Incident date: Aug 31, 2023

Center hatch led strip light leak causing led to go out and back up camera to stop working. Causes hazardous conditions for backing up with camera not working and hazardous conditions while driving because don’t know if the short in few of led lights will cause all tail light/brake lights to short... Read more

Incident date: Jul 8, 2023

Stabilitrak issue again. Power steering went out in the middle of driving.

Incident date: Jul 8, 2023

My rear windshield basically exploded, for lack of a better word, last night! It was very scary and confusing. I was alone on the road. There were no cars around me. The glass immediately started to shattered. You could hear the crackling and a hole formed on the left hand side (drivers side) first.... Read more

Incident date: Jul 8, 2023

There is 3 things going on with this Jeep. First thing the service shifter is on. Second the power steering will go out and come back on at different times. Lastly if you shut the car off it may not start again for awhile and you will get a message on the dash that says engine to warm to start... Read more

Incident date: Jul 29, 2023

Brand new car, picked up July 19 2023, 1st issue) July 22, 2023: 3 Days after i picked up my car, went for a long drive to Phoenix AZ from Tucson AZ. Parked in a corner mall for an hour, drove out from parking lot and we smelled strong gas odor. Checked A/C recirculation and it is set to RECIRCULAT... Read more

Incident date: Jul 29, 2023

When the vehicle is wet (after car wash or when it rains), the breaks start screeching and the breaking jerks suddenly. It’s a terrible sound and terrible feeling because it’s unexpected and abnormal

Incident date: Jun 7, 2023

AWD Fault Service Required popped up on screen. Which Then resulted in others system failures such as auto start. Stop cruise control emergency breaking. I was within manufacturer powertrain warranty, but was told it was not covered under the powertrain warranty.

Incident date: Jun 7, 2023

Incident date: Mar 11, 2023

The Active Headrest Restraint (AHR) busted open with the broken clip issue and cannot be fixed without a dealership replacement. The car is available for inspection. This was not the result of an accident or collision, as the car was parked. If I were sitting in the seat, it most likely would have ... Read more

Incident date: Dec 8, 2022

Dec 2- filled car with gas, check engine light illuminated and then three more errors displayed on the dash. See list below. Errors displayed on dash… 1-INOPERATIVE -- SEE OPERATOR’S MANUAL (Shows ABS and skid icons) 2-COLLISION PREVENTION ASSIST PLUS INOPERATIVE 3-ABS CURRENTLY UNAVAILAB... Read more

Incident date: Dec 8, 2022

Incident date: Sep 15, 2022

The contact owns a 2016 Mercedes-Benz GLA250. The contact stated while at a traffic light the vehicle stalled and shifted into neutral. The vehicle failed to shift into gear. The contact received notification of NHTSA Campaign Number: 17V627000 (Air Bags) however, the part to do the recall repair wa... Read more

Incident date: Sep 15, 2022

Incident date: Aug 1, 2021

P052E-71 The valve for crankcase ventilation has a malfunction. The actuator is blocked. Was initially intermittent but seems to be getting worse. Dealer quoted ~2k to repair, which seems astronomical for a PCV valve. Common problem with these engines.

Incident date: Feb 10, 2022

Sunroof came off the rails and would not close. Afraid it could have flown off

Incident date: May 20, 2021

Lane departure system stopped working and the engine stalled on the highway. Problem reproduced by dealer who has the car now.

Incident date: Sep 16, 2021

Faulty Panoramic Sunroof. I took the car to the dealer service to have the sunroof checked since it won't close all the way that the guide rails jammed and faulty. It is too expensive to get it fixed after taking to Mercedes. I haven't owned the vehicle very long and only used the sunroof maybe onc... Read more

Incident date: Sep 8, 2021

The check engine light came on. The code reads Emission. They told me it wasn’t covered at Mercedes

Incident date: May 20, 2021

Lane departure warning, blind spot assist and emergency braking stopped working all at one in May 2021. Left it for service at the local dealership and they changed one of the 'modules' only for the problem to reoccur one week after picking it up, this time with the engine stalling and having to pul... Read more

Incident date: May 20, 2021

Showing 50 of 72 complaints.

MERCEDES-BENZ GLA 250 - All Years Overview

Complete safety history for the MERCEDES-BENZ GLA 250 across all model years (2015, 2026).

62 Total Recalls

445 Total Complaints

0 Investigations

30 Reported Crashes

6 Reported Fires

0 Reported Deaths

MERCEDES-BENZ GLA 250 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	1	4	View
2025	1	6	View
2024	2	2	View
2023	1	15	View
2022	2	5	View
2021	9	28	View
2020	5	16	View
2019	11	46	View
2018	12	69	View
2017	9	42	View
2016 (current)	4	72
2015	5	139	View
2014	0	1	View

Other MERCEDES-BENZ Models

Model	Recalls	Complaints
GLC 300	1,143	568	View
GLE 350	1,116	311	View
C 300	1,074	360	View
AMG GLS63	963	12	View
AMG C43	944	74	View
CLA 250	923	130	View
AMG GLC43	920	42	View
AMG GLE63	903	11	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2016 MERCEDES-BENZ GLA 250

Complaint Statistics

Top Reported Components

MERCEDES-BENZ GLA 250 - All Years Overview

MERCEDES-BENZ GLA 250 - Year by Year

Other MERCEDES-BENZ Models