2020 MERCEDES-BENZ GLA 250
5 recalls, 14 complaints
22V365000 May 20, 2022
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model de... Read more
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Ow... Read more
21V961000 Dec 13, 2021
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the... Read more
Consequence
A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
Remedy
Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.
21V197000 Mar 19, 2021
STRUCTURE:BODY:ROOF AND PILLARS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 C... Read more
Consequence
The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy
Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contac... Read more
21V072000 Feb 12, 2021
COMMUNICATION
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-201... Read more
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. M... Read more
21V058000 Feb 5, 2021
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle mod... Read more
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Complaint Statistics
14 total complaints
1 crashes
Top Reported Components
| Component | Complaints |
|---|---|
| SERVICE BRAKES, HYDRAULIC | 2 |
| ELECTRICAL SYSTEM | 1 |
| POWER TRAIN | 1 |
| UNKNOWN OR OTHER | 1 |
| WHEELS | 1 |
| ENGINE AND ENGINE COOLING | 1 |
| TRACTION CONTROL SYSTEM | 1 |
| SUSPENSION | 1 |
| ENGINE | 1 |
| VEHICLE SPEED CONTROL | 1 |
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Aug 24, 2025
Incident date: Aug 23, 2025
Automatic braking and crash detection alarm failed causing collision with another vehicle, totaling the car. That was the third time it happened. The first two times I was able to get the vehicle under control before collision. Problem was never addressed at a dealership due to scheduling issues. Pr... Read more
Crash
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Jun 4, 2025
Incident date: Jun 4, 2025
While using ford Blue cruise I have found a major major safety flaw. While using blue cruise hands free driving over a major bridge in the middle of the day the car swerved a very hard left. Almost forcing me off the bridge. I believe the shadows that were cast on the bridge made the cars system mal... Read more
SERVICE BRAKES, HYDRAULIC
Oct 21, 2024
Incident date: Oct 17, 2024
The contact owns a 2010 Ford Fusion Hybrid. The contact stated while driving 7-10 MPH and depressing the brake pedal, the brake pedal felt stiff. The contact stated that while depressing the brake pedal harder, the vehicle hesitated to respond, causing the braking distance to be extended. The ABS wa... Read more
STRUCTURE
Oct 21, 2024
Incident date: Oct 17, 2024
The contact owns a 2022 Thor Motor Coach Windsport RV built on a 2020 Ford F-53 chassis. The contact stated that while driving at 65 MPH, a wooden beam used to deflect airflow from the outer venting fell from the ceiling of the RV. The heavy beam fell inches away from the contact's hands that were o... Read more
SUSPENSION
Oct 4, 2024
Incident date: Mar 1, 2024
The right rear coil spring broke causing the vehicle to sag approx three inches. I drove the vehicle to my local mechanic and he replaced both coil springs on the rear axle.
ENGINE
Oct 4, 2024
Incident date: Mar 1, 2024
Engine control unit failure
VEHICLE SPEED CONTROL
Oct 4, 2024
Incident date: Mar 1, 2024
Engine control unit failure
TRACTION CONTROL SYSTEM
Sep 24, 2024
Incident date: Sep 12, 2024
The contact owns a 2013 Ford Explorer. The contact stated that upon starting the vehicle, the ABS, traction control, and several other unknown warning lights were illuminated. The contact took the vehicle to an independent mechanic where a diagnostic test was performed. The contact stated that the b... Read more
WHEELS
Mar 6, 2024
Incident date: Jan 1, 2024
On [XXX], 1 wheel lug nut seized up on the lug and then the lug snapped off when trying to remove the nut. On [XXX], 3 lug nuts seized up on the lugs when attempting to remove the lugs. On both occasions, I have had to bring the vehicle in for repairs to have the lugs and nuts replaced. Total cost o... Read more
ENGINE AND ENGINE COOLING
Mar 6, 2024
Incident date: Jan 1, 2024
The contact owns a 2017 Ford Fusion. The contact stated that the check engine warning light had been illuminated. Additionally, there was an audible chime indicating a possible oxygen sensor failure. The vehicle was taken to the dealer where it was diagnosed that coolant was leaking into cylinder #2... Read more
SERVICE BRAKES, HYDRAULIC
Mar 6, 2024
Incident date: Jan 1, 2024
The contact owns a 2011 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated while driving 45-50 MPH and depressing the accelerator pedal, the vehicle failed to ... Read more
UNKNOWN OR OTHER
Oct 9, 2022
Incident date: Oct 9, 2022
Transmission problem. On several occasions while driving, the car has lurched to a stop because gear changed suddenly from Drive to Park. At other times, the engine revvs and slows when it suddenly switches from Drive to "M1." After stopping, it goes back to "D" on its own. Serious safety issue, a... Read more
ELECTRICAL SYSTEM
Jan 29, 2020
Incident date: Dec 10, 2019
TL* THE CONTACT OWNS A 2020 MERCEDES-BENZ GLA250. THE CONTACT STATED THAT THE VEHICLE FAILED TO START FROM THE CELL PHONE. THE CONTACT TRIED A COUPLE OF TIMES AND STARTED THE VEHICLE. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AND MADE A STOP IN TRAFFIC, THE VEHICLE STALLED AND THE DASHBOARD... Read more
POWER TRAIN
Jan 29, 2020
Incident date: Dec 10, 2019
TL* THE CONTACT OWNS A 2020 MERCEDES-BENZ GLA250. THE CONTACT STATED THAT THE VEHICLE FAILED TO START FROM THE CELL PHONE. THE CONTACT TRIED A COUPLE OF TIMES AND STARTED THE VEHICLE. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AND MADE A STOP IN TRAFFIC, THE VEHICLE STALLED AND THE DASHBOARD... Read more
MERCEDES-BENZ GLA 250 - All Years Overview
Complete safety history for the MERCEDES-BENZ GLA 250 across all model years (2015, 2026).
62
Total Recalls
433
Total Complaints
0
Investigations
33
Reported Crashes
6
Reported Fires
0
Reported Deaths
MERCEDES-BENZ GLA 250 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.