2019 MERCEDES-BENZ CLA 250
6 recalls, 27 complaints
23V854000 Dec 15, 2023
STRUCTURE:BODY:ROOF AND PILLARS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to t... Read more
Consequence
A detached roof panel can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of N... Read more
22V365000 May 20, 2022
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model de... Read more
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Ow... Read more
21V197000 Mar 19, 2021
STRUCTURE:BODY:ROOF AND PILLARS
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 C... Read more
Consequence
The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy
Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contac... Read more
21V072000 Feb 12, 2021
COMMUNICATION
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-201... Read more
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. M... Read more
21V058000 Feb 5, 2021
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle mod... Read more
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
19V219000 Mar 20, 2019
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 CLA250 and CLA250 4MATIC vehicles. The right side door locks may not have been properly manufactured. As a result, the right-side doors may not be able to be opened from outside of the vehicle.
Consequence
In the event of a crash, if the right side doors cannot be opened from the outside, it could increase the risk of injury.
Remedy
MBUSA will notify owners, and dealers will replace the door locks, free of charge. The recall began May 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019030020.
Complaint Statistics
27 total complaints
2 crashes 1 fires 2 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 3 |
| UNKNOWN OR OTHER | 3 |
| POWER TRAIN | 2 |
| WHEELS | 2 |
| VEHICLE SPEED CONTROL | 2 |
| COMMUNICATION | 2 |
| SUSPENSION | 2 |
| STRUCTURE:BODY | 2 |
| STEERING | 1 |
| VISIBILITY:SUN/MOON ROOF ASSEMBLY | 1 |
UNKNOWN OR OTHER
Mar 11, 2026
Incident date: Mar 6, 2026
The driver's side sliding door lock has seized up and will not let you open the door at all. It won't open with a remote or manually it is solid as a rock. The passenger side sliding door motor makes a horrible sound every time it locks or unlock. It did get stuck at one point , but then it unlocked... Read more
POWER TRAIN
Feb 19, 2026
Incident date: Feb 7, 2026
The vehicle was driven to a job site in Gowanda NY. The computer indicated it neede to clean the exhaust filter. The truck was parked in an open area on a blacktop parking area. The truck finished a Regen approximately 30 minutes later. The vehicle was shut down and left unattended. Approx 30 minu... Read more
Fire
ELECTRICAL SYSTEM
Feb 16, 2026
Incident date: Jan 21, 2026
Truck went into limp mode. Would not shift. Stayed in one gear and would not back up. The truck basically downshifted from 8th to 2nd gear, causing me to lock up the brakes and almost lose control. Several warning lights on the dash. It's been at a transmission shop for over 3 weeks. They are having... Read more
UNKNOWN OR OTHER
Nov 23, 2025
Incident date: Nov 23, 2025
Escalating Safety Concern – Loud Clunking, Thumping, and Cracking from Front Axle at Low Speeds We are long-time loyal customers and currently own four identical Mercedes-Benz models. Unfortunately, one of our vehicles, a 2021 mb glb250 has recently developed severe clunking, thumping, and loud c... Read more
SUSPENSION
Nov 23, 2025
Incident date: Nov 23, 2025
Escalating Safety Concern – Loud Clunking, Thumping, and Cracking from Front Axle at Low Speeds We are long-time loyal customers and currently own four identical Mercedes-Benz models. Unfortunately, one of our vehicles, a 2021 mb glb250 has recently developed severe clunking, thumping, and loud c... Read more
STRUCTURE:BODY
Nov 10, 2025
Incident date: Nov 10, 2025
My electronic tailgate latches failed while I was driving down the road, I was towing a trailer, the tailgate got pinned between the tongue of the trailer and the jack, below I will provide pictures of both my damaged tailgate and trailer, i know there was a recall on this problem, that problem has ... Read more
VISIBILITY/WIPER
Nov 10, 2025
Incident date: Nov 10, 2025
The windshield is warped and distorted. The dealership also told me that they can also see the warp in it. The original windshield was replaced, and the new one also has the same issue. The brand engagement rep I spoke with at Toyota told me that he has received multiple calls about the windshield i... Read more
VEHICLE SPEED CONTROL
Sep 26, 2025
Incident date: Sep 14, 2025
My Service AWD light came on. I had the system checked in February of 2025. I was informed it was a bad PTU system. My car makes a clunking then whining noise when driving. It cannot go over 55 mph before losing power. My VIN doesn’t come up in the recall list but it has the same diagnostic issues... Read more
EXTERIOR LIGHTING
Feb 4, 2025
Incident date: Nov 29, 2024
The driver side front headlight bearing has failed. Noticed after 43K miles driven. This is a known failure due to a manufacturing defect (see technical bulletin issued by Mazda) however they won't cover the repair (~$1700) beyond 36,000 miles or 36 months. This is a manufacturer known safety iss... Read more
ENGINE
Jan 14, 2025
Incident date: Jan 3, 2025
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated while driving at an undisclosed speed, there was an abnormal knocking sound coming from the engine compartment. The contact stated that the vehicle went into LIMP Mode and inadvertently lost motive power. The contact was able to pull... Read more
POWER TRAIN
Aug 23, 2024
Incident date: Aug 19, 2024
7 year old car with less than 90k miles is going to new a new transmission at the cost of $8.1k. Very unacceptable from Ford this needs to get look into. So many people on forums are having same issue right outside of warranty coverage ending. There is even a potential lawsuit out there.
STRUCTURE:BODY
Aug 14, 2024
Incident date: May 15, 2024
There is an obvious gap in the lining of the rear upper left corner of the trim that attaches the back windshield to the top and the car and rear door. I have photos included the dealership admitted to it not existing on their other models from that year and that I was correct although they could do... Read more
UNKNOWN OR OTHER
Jan 22, 2024
Incident date: Jan 19, 2024
The radio will make a loud popping static noise that is louder than a gun shot. Damaging to my ears and children.
1 injured
SERVICE BRAKES
Dec 10, 2023
Incident date: Dec 9, 2023
While exiting slowly from the parking lot, the Toyota started to make a beeping alarm noise, then suddenly lurched forward. Applying the brake had no effect, and the car accelerated across the LRT tracks, climbed onto the passenger platform, and only stopped when it collided with an electrical box t... Read more
Crash
ENGINE AND ENGINE COOLING
Dec 6, 2023
Incident date: Nov 15, 2023
The contact owns a 2018 Ford Escape. The contact stated while driving 45 MPH, the message "High Temperature - Stop Engine" was displayed. The contact pulled to the side of the road and turned off the vehicle temporarily. The contact stated that she restarted the vehicle and was able to continue driv... Read more
WHEELS
Nov 2, 2023
Incident date: Jun 2, 2022
Purchased a set of 4 custom built forged aluminum wheels for 2017 Ford F350. They currently have less than 5k miles on them. The 1st wheel cracked in the center of the wheel only after a few months of purchase & less than 500 miles, the 2nd wheel cracked in the center of the hoop last year 2022, n... Read more
FUEL/PROPULSION SYSTEM
Jul 31, 2023
Incident date: Jul 31, 2023
Vehicle is terrible. Truck is in the shop every 2-3 months due to engine or electrical issues and constantly causing me hundreds if not thousands of dollars every time. I will never buy a Nissan product ever again.
SUSPENSION
Mar 6, 2023
Incident date: Feb 20, 2023
Dear National Highway Traffic Safety Administration, I am writing to bring to your attention a serious safety issue that I experienced while driving my Tesla Model S 2015 on Freeway 680 in [insert location]. On 2/27/2023], the left rear wheel of my car suddenly dropped, causing a dangerous and pote... Read more
COMMUNICATION
Jul 19, 2022
Incident date: May 1, 2022
The contact owns a 2019 Mercedes Benz CLA250. The contact received a notification for NHTSA Campaign Number: 22V365000 (Electrical System, Communication) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available.... Read more
ELECTRICAL SYSTEM
Jul 19, 2022
Incident date: May 1, 2022
The contact owns a 2019 Mercedes Benz CLA250. The contact received a notification for NHTSA Campaign Number: 22V365000 (Electrical System, Communication) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available.... Read more
COMMUNICATION
Jun 6, 2022
Incident date: Jun 6, 2022
The contact owns a 2019 Mercedes-Benz CLA250. The contact received notification of NHTSA Campaign Number: 22V365000 (Electrical System, Communication) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceede... Read more
ELECTRICAL SYSTEM
Jun 6, 2022
Incident date: Jun 6, 2022
The contact owns a 2019 Mercedes-Benz CLA250. The contact received notification of NHTSA Campaign Number: 22V365000 (Electrical System, Communication) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceede... Read more
VEHICLE SPEED CONTROL
Oct 7, 2021
Incident date: Aug 24, 2021
The contact owned a 2019 Mercedes Benz CLA250. The contact stated that while driving into the parking garage the vehicle suddenly experienced unintended acceleration causing the driver to lose control of the vehicle and crash into a brick wall and a parked vehicle. During the incident, the driver su... Read more
Crash
1 injured
WHEELS
Feb 2, 2021
Incident date: Feb 2, 2021
I HAVE HAD THIS VEHICLE FOR A YEAR AND A HALF AND I DON'T DRIVE IT MUCH. THE VEHICLE HAS 12,000 MILES ON IT AND I'M A VERY CAREFUL DRIVER. I VERY RARELY HIT ANY POTHOLES AND HAVE NEVER BEEN INVOLVED IN AN ACCIDENT. AFTER MY TIRE KEPT LOSING AIR, I TOOK IT TO THE DEALERSHIP TO FIND OUT THAT NOT ONLY ... Read more
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Nov 14, 2019
Incident date: Nov 13, 2019
TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ CLA250. WHILE DRIVING 65-70 MPH, AN ABNORMAL EXPLOSIVE SOUND WAS HEARD. THE CONTACT NOTICED THAT THE SUN ROOF HAD EXPLODED. THERE WERE NO INJURIES. THE CONTACT STATED THAT THE SUN ROOF WAS NOT IMPACTED BY ROAD DEBRIS AT THE TIME OF THE FAILURE. MERCEDES-BENZ... Read more
AIR BAGS
Apr 30, 2019
Incident date: Apr 10, 2019
TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ CLA250. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED AND THE STEERING BECAME DIFFICULT TO MANEUVER. THE "FRONT LEFT MALFUNCTION" AND "SERVICE REQUIRED" MESSAGES APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO PARK PLACE MOTOR CARS MER... Read more
STEERING
Apr 30, 2019
Incident date: Apr 10, 2019
TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ CLA250. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED AND THE STEERING BECAME DIFFICULT TO MANEUVER. THE "FRONT LEFT MALFUNCTION" AND "SERVICE REQUIRED" MESSAGES APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO PARK PLACE MOTOR CARS MER... Read more
MERCEDES-BENZ CLA 250 - All Years Overview
Complete safety history for the MERCEDES-BENZ CLA 250 across all model years (2018, 2021).
31
Total Recalls
137
Total Complaints
0
Investigations
13
Reported Crashes
2
Reported Fires
2
Reported Deaths