2021 MERCEDES-BENZ CLA 250

5 recalls, 8 complaints

26V481000 Jul 24, 2026
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 A-Class, 2022-2023 C-Class, 2024 CLE, 2020-2026 GLA/GLB, and 2023-2024 GLC vehicles. Please refer to MBUSA's recall report for specific model information. The micro-switch in the driver's door lock may corrode and fail to d... Read more
Consequence
A vehicle rollaway increases the risk of a crash or injury.
Remedy
Dealers will replace the driver's door lock, free of charge. Owner notification letters are expected to be mailed September 18, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning J... Read more
310,667 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC
22V365000 May 20, 2022
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model de... Read more
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Ow... Read more
242,722 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC
21V354000 May 14, 2021
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX m... Read more
Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Remedy
The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.
343,191 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC
21V058000 Feb 5, 2021
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle mod... Read more
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
1,292,258 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC
21V034000 Jan 29, 2021
CHILD SEAT
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 A220, A35 AMG, and CLA250 vehicles. The child seat anchoring system (ISOFIX) may be missing the right-side anchoring bar from the ISOFIX bracket on the right-rear seat.
Consequence
If the anchoring bar is missing from the ISOFIX bracket, the child restraint cannot be properly secured to the seat using the ISOFIX securing system, increasing the risk of injury for a child in that seat.
Remedy
MBUSA will notify owners, and dealers will inspect the right-rear ISOFIX bracket and replace the bracket, if necessary, free of charge. The recall began March 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021020004.
231 vehicles affected
Manufacturer: Mercedes-Benz USA, LLC

Complaint Statistics

8 total complaints 1 crashes

Top Reported Components

ComponentComplaints
SUSPENSION1
VEHICLE SPEED CONTROL1
ELECTRICAL SYSTEM1
FUEL SYSTEM, GASOLINE1
ENGINE AND ENGINE COOLING1
TIRES1
STRUCTURE1
STEERING1
STEERING Mar 19, 2025
Incident date: Mar 18, 2025
Rented car fromEAN holdings LLC. It was dosge charger 2023 . While driving odometer was changing display between km /hr and miles distracting and resulted in speeding ticket and potential for higher risk of accident.confusing 90 km or miles On investigation,both units on settings or custom it coul... Read more
STRUCTURE Oct 1, 2024
Incident date: Sep 27, 2024
The contact owns a 2011 Cadillac CTS. The contact stated that the vehicle was experiencing a water leak. The contact noticed that the front driver's side seat, door arm rest and floor were significantly wet after rainfall. The contact stated that the failure later occurred on the front passenger's s... Read more
FUEL SYSTEM, GASOLINE Jun 17, 2024
Incident date: Oct 1, 2023
The contact owns a 2012 Ram 1500. The contact stated while his wife was driving at approximately 65 MPH, a loud sound was noticed coming from underneath the vehicle. The contact stated that when the wife arrived home, he inspected the vehicle and became aware that the fuel tank was hanging on the gr... Read more
ENGINE AND ENGINE COOLING Jun 17, 2024
Incident date: Oct 1, 2023
The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed with engine long block failure. The vehicle was not repaired. The contact was relating the failure to Tec... Read more
TIRES Jun 17, 2024
Incident date: Oct 1, 2023
Size 185/55/R15 82B. A set of tires was purchased May 2024 from Tire Rack. After driving less than 400 miles - the front drivers tire went flat while driving. Upon inspection of all four tires we noted all four are dated 2013. We were sold tires that are 11 years old and are therefore a danger.
VEHICLE SPEED CONTROL Mar 5, 2024
Incident date: Feb 2, 2024
My problem is I have a 2022 Nissan Sentra sv and it has a recall on it for tie rod inner and the dealership won’t fix it or sell me the parts for it and the car been sitting on home for more then a month so please help me out
ELECTRICAL SYSTEM Mar 5, 2024
Incident date: Feb 2, 2024
The contact owns a 2017 Tesla Model S. The contact received notification of NHTSA Campaign Number: 23V838000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that he had opened several service tickets with the manufacturer for the recall repair.... Read more
SUSPENSION Mar 20, 2022
Incident date: Feb 14, 2022
On Monday 02/14/2022, after 2-3 minutes driving towards work, at about 25-30mph speed, the front right ball joint broke on the vehicle putting me in danger of losing my life. Due to this ball joint failure, the right front wheel disassembled from the vehicle and it slid-crashed on the car parked on... Read more
Crash

MERCEDES-BENZ CLA 250 - All Years Overview

Complete safety history for the MERCEDES-BENZ CLA 250 across all model years (2018, 2021).

31 Total Recalls
137 Total Complaints
0 Investigations
13 Reported Crashes
2 Reported Fires
2 Reported Deaths

MERCEDES-BENZ CLA 250 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2025 0 3 View
2024 0 5 View
2023 0 7 View
2022 0 2 View
2021 (current) 5 8
2020 11 31 View
2019 6 27 View
2018 9 54 View

Other MERCEDES-BENZ Models

Model Recalls Complaints
GLA 250 1,219 416 View
GLC 300 1,143 568 View
GLE 350 1,116 311 View
C 300 1,074 360 View
AMG GLS63 963 12 View
AMG C43 944 74 View
AMG GLC43 920 42 View
AMG GLE63 903 11 View