2021 MERCEDES-BENZ CLA 250
4 recalls — 8 complaints
22V365000 May 20, 2022
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model de... Read more
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Ow... Read more
21V354000 May 14, 2021
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX m... Read more
Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Remedy
The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.
21V058000 Feb 5, 2021
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle mod... Read more
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
21V034000 Jan 29, 2021
CHILD SEAT
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 A220, A35 AMG, and CLA250 vehicles. The child seat anchoring system (ISOFIX) may be missing the right-side anchoring bar from the ISOFIX bracket on the right-rear seat.
Consequence
If the anchoring bar is missing from the ISOFIX bracket, the child restraint cannot be properly secured to the seat using the ISOFIX securing system, increasing the risk of injury for a child in that seat.
Remedy
MBUSA will notify owners, and dealers will inspect the right-rear ISOFIX bracket and replace the bracket, if necessary, free of charge. The recall began March 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021020004.
Complaint Statistics
8 total complaints
2 crashes
Top Reported Components
| Component | Complaints |
|---|---|
| SUSPENSION | 1 |
| SERVICE BRAKES | 1 |
| STEERING | 1 |
| ENGINE | 1 |
| LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR | 1 |
| FUEL SYSTEM, GASOLINE | 1 |
| VEHICLE SPEED CONTROL | 1 |
| UNKNOWN OR OTHER | 1 |
UNKNOWN OR OTHER
Mar 19, 2025
Incident date: Mar 18, 2025
Rented car fromEAN holdings LLC. It was dosge charger 2023 . While driving odometer was changing display between km /hr and miles distracting and resulted in speeding ticket and potential for higher risk of accident.confusing 90 km or miles On investigation,both units on settings or custom it coul... Read more
VEHICLE SPEED CONTROL
Oct 1, 2024
Incident date: Sep 27, 2024
I have been getting a number of safety warning lights since about 6 months after buying this car. It is new, under warranty and I am first owner. They were intermittent initially, but have become increasingly frequent and are now associated with a constant warning ping. I have taken the car to Fi... Read more
Crash
ENGINE
Jun 17, 2024
Incident date: Oct 1, 2023
Our car has lost power to accelerate on 4 occasions on the highway. The first instance was in October of 2023, the second instance was in November of 2024 (and was brought immediately to the dealership and they said the fix wasn't available yet), the third instance was in March of 2024 and the most ... Read more
LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR
Jun 17, 2024
Incident date: Oct 1, 2023
The contact owns a 2014 Toyota Camry. The contact stated that the driver’s side front door automatic lock failed to operate as designed. The contact took the vehicle to the dealer and was informed that the door actuator needed to be replaced. The vehicle was not repaired. The contact stated that l... Read more
FUEL SYSTEM, GASOLINE
Jun 17, 2024
Incident date: Oct 1, 2023
The contact owns a 2012 Ram 1500. The contact stated while his wife was driving at approximately 65 MPH, a loud sound was noticed coming from underneath the vehicle. The contact stated that when the wife arrived home, he inspected the vehicle and became aware that the fuel tank was hanging on the gr... Read more
SERVICE BRAKES
Mar 5, 2024
Incident date: Feb 2, 2024
Ever since we have purchased the car, the brakes have always given us issues. There is a continous squeaking when braking despite having new pads. We have also had the brakes grind causing rotor issues. We have had to replace the rotors on this car 4 times and brake pads 5 or 6 times. Our brakes co... Read more
STEERING
Mar 5, 2024
Incident date: Feb 2, 2024
My problem is I have a 2022 Nissan Sentra sv and it has a recall on it for tie rod inner and the dealership won’t fix it or sell me the parts for it and the car been sitting on home for more then a month so please help me out
SUSPENSION
Mar 20, 2022
Incident date: Feb 14, 2022
On Monday 02/14/2022, after 2-3 minutes driving towards work, at about 25-30mph speed, the front right ball joint broke on the vehicle putting me in danger of losing my life. Due to this ball joint failure, the right front wheel disassembled from the vehicle and it slid-crashed on the car parked on... Read more
Crash
MERCEDES-BENZ CLA 250 — All Years Overview
Complete safety history for the MERCEDES-BENZ CLA 250 across all model years (2018–2021).
29
Total Recalls
136
Total Complaints
0
Investigations
8
Reported Crashes
1
Reported Fires
0
Reported Deaths