2007 LINCOLN TOWN CAR Recalls, Complaints & Safety

The contact owns a 2007 Lincoln Town Car. The contact stated that while driving approximately 40 MPH, the driver pressed the accelerator pedal the vehicle experienced unintended acceleration, causing the vehicle's speed to suddenly increase above 65 MPH. The driver shifted the transmission to the neutral position, but the vehicle continued to increase speed. The driver then pressed the brake pedal, causing the vehicle to spin multiple times before crashing into a ditch. During the incident, no injuries were reported. A police report was taken at the scene, and the vehicle was towed away. The cause of the failure was not determined. The manufacturer was notified of the failure and referred the contact to the NHTS Hotline. The local dealer was not contacted. The failure mileage was 140,000.

Crash

Unintended/Unexpected acceleration, even while brake pedal is pressed. Happens intermittently. Most scary time for me happened in Publix parking lot at crosswalk for pedestrians. I thought I was going to hit the pedestrians. There are two drivers for this car and has happened to both of us. Just now, [XXX] around [XXX] it happened again when the other driver was driving out of Subway parking lot near St. Johns river into right lane of 3 lanes of traffic near an intersection with a car tuning left right in front of us. Very scary and glad no collision. No, to dealer or independent service dealer question. No, to the manufacturer, police, insurance representatives or others question No, to the warning lamps, messages, or other symptoms of the problem question INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2007 Lincoln Town Car. The contact stated that while driving at an undisclosed speed, she became aware that the electronic power steering was not functioning properly. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the steering shaft. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V704000 (Steering), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 136,000.

This safety issue was discovered yesterday. The passenger-side rear door will not unlock, either by manual attempt to raise the knob or by using the control buttons on the FOB nor at the driver's station. The window in that door also no longer responds to attempts to raise or lower it. Both my rear seat passengers had to enter using the driver's-side rear door. This creates a serious potential safety hazard by preventing rear-seat passengers exiting the vehicle near their closest door in an emergency. The car will be taken to a local dealership to resolve this safety and convenience issue upon my return from an extended trip. I had no warning of any impending component failure. That door lock and window worked well days ago.

The contact's mother-in-law owns a 2007 Lincoln Town Car. The contact stated that while her mother-in-law was driving in a parking lot, the power steering assist failed to operate as needed without warning. Upon restarting the vehicle, the power steering started to operate as needed; however, the failure soon returned. Despite the failure, her mother-in-law managed to drive the vehicle home. The dealer was notified of the failure and found no record of any recalls on the vehicle. The manufacturer was also notified of the failure and linked the failure to NHTSA Campaign Number: 14V704000 (Steering). The vehicle was not repaired. The failure mileage was unknown.

When applying the brake to slow down on an exit ramp, the car unexpectedly accelerated despite the brake pedal being pressed hard. The driver was able to avoid a collision with a stopped vehicle in front by shifting the gear into neutral. The engine revved up for a couple a seconds, but returned to a normal rate of revolution with the gear still in neutral and the car practically stopped.

My 07 Lincoln only has around 80,000 miles on it and has water leaks causing water to pool in the floor boards thereby causing the potential for rust, electrical issues and the hazards that could result therefrom. A quick online search will reveal to you that these leaks are incredibly common and very well known among Lincoln owners and dealers alike (very, very common problem due to manufacturer defects) but Ford refuses to do anything about it. Given how widespread this problem is it seems that the right thing to do would be for Ford to issue a recall and repair these things. Problem appears to affect 99'-11 models. Thank You

Airbag light stays on

TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT STATED WHILE ATTEMPTING TO MAKE A LEFT OR RIGHT TURN, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V704000 (STEERING). THE CONTACT WAS INFORMED THAT THE PREVIOUS OWNER HAD THE RECALL REPAIR COMPLETED IN 2015. THE FAILURE MILEAGE WAS APPROXIMATELY 165,000.

I LOST COMPLETE CONTROL OF STEERING OF MY LINCOLN WHILE DRIVING ( NO STEERING WHATSOEVER) AND FORTUNATELY THE DIRECTION OF THE CAR WAS HEADING TOWARD THE SHOULDER OF THE TURNPIKE. AND I GOT OFF THE ROAD ONTO SHOULDER. SCARY!! THIS CAR WAS RECALLED TWICE FOR THE STEERING SHAFT AND WAS TO HAVE BEEN REPAIRED. OR WAS IT!?? THIS COULD HAVE BEEN A MAJOR ACCIDENT, WITH LOSS OF STEERING!! FORD NEEDS TO STAND BEHIND THIS INCIDENT AND COVER THE COST OF REPAIRS!! HOW MANY OTHERS WITH LINCOLN TOWNCARS HAVE CRASHED WITH LOSS OF STEERING AND NEVER LIVED TO TELL THEIR STORY!!

TL* THE CONTACT OWNED A 2007 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE REVERSING OUT OF A PARKING LOT AND ATTEMPTING TO DRIVE UP A HILL, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE ACCELERATED EXCESSIVELY INDEPENDENTLY. THE BRAKES CEASED TO OPERATE AND THE CONTACT WAS UNAWARE IF ANY WARNING LIGHTS ILLUMINATED. THE CONTACT THEN FORCED THE VEHICLE INTO PARK AS THE VEHICLE WHICH CAUSED THE VEHICLE TO MAKE AN ABRUPT STOP. AS THE VEHICLE WAS IN PARK, THE VEHICLE THEN PROCEEDED TO ACCELERATE BACKWARDS DOWN THE HILL. THE CONTACT ATTEMPTED TO AVOID HITTING OTHER VEHICLES AND STEERED THE VEHICLE INTO AN EMBANKMENT AND BACKED INTO A SMALL TREE. THE AIR BAGS DID DEPLOY UPON IMPACT. THE POLICE WERE CALLED AND A REPORT WAS FILED. THE CONTACT DID NOT RECEIVE ANY MEDICAL ATTENTION AT THE SCENE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,028. *PM CONSUMER STATED CAR ACCERELATED AND DID NOT STOP UNTIL CAR WAS IN PARK TO A STOP.*JB

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TL* THE CONTACT OWNED A 2007 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE REVERSING OUT OF A PARKING LOT AND ATTEMPTING TO DRIVE UP A HILL, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE ACCELERATED EXCESSIVELY INDEPENDENTLY. THE BRAKES CEASED TO OPERATE AND THE CONTACT WAS UNAWARE IF ANY WARNING LIGHTS ILLUMINATED. THE CONTACT THEN FORCED THE VEHICLE INTO PARK AS THE VEHICLE WHICH CAUSED THE VEHICLE TO MAKE AN ABRUPT STOP. AS THE VEHICLE WAS IN PARK, THE VEHICLE THEN PROCEEDED TO ACCELERATE BACKWARDS DOWN THE HILL. THE CONTACT ATTEMPTED TO AVOID HITTING OTHER VEHICLES AND STEERED THE VEHICLE INTO AN EMBANKMENT AND BACKED INTO A SMALL TREE. THE AIR BAGS DID DEPLOY UPON IMPACT. THE POLICE WERE CALLED AND A REPORT WAS FILED. THE CONTACT DID NOT RECEIVE ANY MEDICAL ATTENTION AT THE SCENE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,028. *PM CONSUMER STATED CAR ACCERELATED AND DID NOT STOP UNTIL CAR WAS IN PARK TO A STOP.*JB

Crash

TL* THE CONTACT OWNED A 2007 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE REVERSING OUT OF A PARKING LOT AND ATTEMPTING TO DRIVE UP A HILL, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE ACCELERATED EXCESSIVELY INDEPENDENTLY. THE BRAKES CEASED TO OPERATE AND THE CONTACT WAS UNAWARE IF ANY WARNING LIGHTS ILLUMINATED. THE CONTACT THEN FORCED THE VEHICLE INTO PARK AS THE VEHICLE WHICH CAUSED THE VEHICLE TO MAKE AN ABRUPT STOP. AS THE VEHICLE WAS IN PARK, THE VEHICLE THEN PROCEEDED TO ACCELERATE BACKWARDS DOWN THE HILL. THE CONTACT ATTEMPTED TO AVOID HITTING OTHER VEHICLES AND STEERED THE VEHICLE INTO AN EMBANKMENT AND BACKED INTO A SMALL TREE. THE AIR BAGS DID DEPLOY UPON IMPACT. THE POLICE WERE CALLED AND A REPORT WAS FILED. THE CONTACT DID NOT RECEIVE ANY MEDICAL ATTENTION AT THE SCENE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,028. *PM CONSUMER STATED CAR ACCERELATED AND DID NOT STOP UNTIL CAR WAS IN PARK TO A STOP.*JB

Crash

TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE. WHEN THE DEALER ATTEMPTED TO PLACE A NEW TIRE ON THE VEHICLE, THEY NOTICED THAT THE WHEEL WAS LOOSE. THE LUG NUTS WERE LOOSE AND THE TIRE CAME OFF. THE VEHICLE WAS TAKEN TO ACADEMY FORD (13401 BALTIMORE AVE, LAUREL, MD 20707, (800) 658-7794) TO BE REPAIRED; HOWEVER, THE LUG NUTS BECAME LOOSE AFTER THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.

REAR WINDOW EXPLODED WHILE I WAS DRIVING TO WORK THIS MORNING ON A 4 LANE STATE ROAD. SPEED WAS UNDER 50MPH.

I PUT MY FOOT ON THE BRAKES, PUT IT IN REVERSE, AND IT JUST TOOK OFF, ACROSS THE STREET, WHERE I RAN INTO 2 BUILDINGS.

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I PUT MY FOOT ON THE BRAKES, PUT IT IN REVERSE, AND IT JUST TOOK OFF, ACROSS THE STREET, WHERE I RAN INTO 2 BUILDINGS.

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AIR BAG WILL NOT DEPLOY AND SEAT BELT SENSOR WILL NOT FUNCTION. SEAT BELT WILL NOT LOCK AT TIMES. THIS HAPPENS WHILE IN MOTION OR STATIONARY.

TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THE VEHICLE LURCHED FORWARD, ACCELERATED, AND ALMOST CRASHED INTO ANOTHER VEHICLE. THE FAILURE OCCURRED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO DIFFEE FORD LINCOLN (1681 I-40, EL RENO, OK), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 65,000.

I AM AWARE OF THE CURRENT RECALL REGARDING CROWN VICTORIA, GRAND MARQUIS, AND LINCOLN TOWNCAR USING THE LOWER INTERMEDIATE SHAFT CORROSION AS THE ISSUE. I AM NOT CONVINCED THAT THIS IS THE PRIMARY REASON FOR POSSIBLE LOSS OF STEERING CONTROL. I LOST CONTROL OF THE STEERING IN MY TOWNCAR A FEW WEEKS AGO AND HAD IT TOWED TO A DEALER IN NEW CASTLE DELAWARE. THE SERVICE WRITER OFFERED NO EXPLANATION OTHER THAN THE STEERING COLUMN SHAFT HAD BROKEN. AFTER A PERSONAL CLOSER INSPECTION I DETERMINED THAT THE STEERING COLUMN SHAFT WAS PULLED APART AS A RESULT EXCESSIVE TRAVEL OF THE LOWER INTERMEDIATE SHAFT. THE REASONING OFFERED BY FORD BLAMES ONLY THE ISSUE OF CORROSION THUS MINIMIZING THE PARTS FOR POSSIBLE REPLACEMENT. FORTUNATELY, WHEN I EXPERIENCED THE LOSS OF STEERING IN MY CAR I WAS PULLING INTO A PARKING SPACE AT LOW SPEED. HAD I BEEN OUT ON THE HIGHWAY THE RESULTS COULD HAVE BEEN MUCH WORSE.

TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. WHILE DEPRESSING THE BRAKE PEDAL AT LOW SPEEDS TO COME TO A STOP, THE VEHICLE INADVERTENTLY ACCELERATED. IN ORDER TO STOP THE VEHICLE, THE CONTACT HAD TO SHIFT FROM DRIVE TO NEUTRAL. THE CONTACT WAS UNAWARE IF ANY WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AS THE CONTACT WAS WAITING TO HEAR FROM A SUPERVISOR. THE CONTACT STATED THAT HE PREVIOUSLY OWNED A 2005 LINCOLN TOWN CAR THAT HAD THE SAME FAILURE, BUT WAS ALSO NOT DIAGNOSED. THE CONTACT RESEARCHED THE FAILURE ONLINE AND DID NOT FIND ANY RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.

HAD AN ACCIDENT AND AS A RESULT THE AIRBAG NOTIFICATION LIGHT STAYS ON. LIGHT SUPPOSE TO INDICATE THAT THE AIRBAG INFLATED. IT DID NOT INFLATE DURING ACCIDENT. ACCIDENT WAS ON A CITY STREET AND IT WAS IN MOTION.

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WATER ACCUMULATES ON FLOOR FRONT AND REAR. PASSENGER SIDETHE CAR CAN BE IN MOTION OR STATIONARY DURING RAIN OR GOING THROUGH CAR WASH. WE HAD A 2001 TOWNCAR WITH THE EXACT SAME PROBLEM. AFTER GOOGLING THIS ISSUE I FIND THERE ARE MANY AUTOS WITH THIS PROBLEM. WHAT WE SPEND FOR THESE AUTOS THIS SHOULD HAVE BEEN RESOLVED BY MANUFACTURER YEARS AGO!

TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE DRIVER WAS DRIVING ABOUT 20 MPH, THEN THE DRIVER ATTEMPTED TO MAKE A TURN WHEN THE STEERING WHEEL DETACHED WHICH CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE DID NOT CRASH INTO ANYTHING HOWEVER THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DISCOVERED THAT THE LOWER BEARING DETACHED FROM THE STEERING COLUMN. THE CONTACT MENTIONED THAT THERE WAS A RECALL REGARDING THE STEERING FAILURE HOWEVER IT DID NOT INCLUDE THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 370,000.

TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. WHILE BACKING OUT OF THE DRIVEWAY AT APPROXIMATELY 5 MPH, A SNAP SOUND WAS HEARD AND THE STEERING WHEEL FRACTURED. THE STEERING WHEEL MOVED IN CIRCLES AND THE CONTACT LOST CONTROL OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE CRASHED INTO A DITCH. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 81,000. ..UPDATED 11/17/16 *BF THE CONSUMER STATED HER HUSBAND FIXED THE STEERING PROBLEM ON HIS OWN AND AT HIS EXPENSE. UPDATED 12/15/16.8JB

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TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. WHILE BACKING OUT OF THE DRIVEWAY AT APPROXIMATELY 5 MPH, A SNAP SOUND WAS HEARD AND THE STEERING WHEEL FRACTURED. THE STEERING WHEEL MOVED IN CIRCLES AND THE CONTACT LOST CONTROL OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE CRASHED INTO A DITCH. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 81,000. ..UPDATED 11/17/16 *BF THE CONSUMER STATED HER HUSBAND FIXED THE STEERING PROBLEM ON HIS OWN AND AT HIS EXPENSE. UPDATED 12/15/16.8JB

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TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL NOISE WAS HEARD COMING FROM THE STEERING WHEEL. IN ADDITION, THE STEERING WHEEL SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 231,000. THE VIN WAS NOT PROVIDED.

TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH AND ATTEMPTING TO ACCELERATE, THE ACCELERATOR PEDAL BECAME STUCK CAUSING THE VEHICLE TO LUNGE FORWARD AND CRASH INTO BUSHES. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 319,000.

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TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH AND ATTEMPTING TO ACCELERATE, THE ACCELERATOR PEDAL BECAME STUCK CAUSING THE VEHICLE TO LUNGE FORWARD AND CRASH INTO BUSHES. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 319,000.

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TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING SHAFT AND STEERING KNUCKLES FRACTURED FROM THE STEERING WHEEL CONNECTION. THE STEERING WHEEL BECAME EXTREMELY LOOSE WITHOUT WARNING. THE CONTACT HAD TO CAUTIOUSLY MANEUVER THE STEERING WHEEL DUE TO THE SUDDEN FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION AND DIAGNOSTIC TESTING. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V704000 (STEERING) AND 13V385000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT STATED AFTER SHIFTING THE VEHICLE INTO DRIVE, THE VEHICLE EXPERIENCED AN UNINTENDED ACCELERATION WHICH RESULTED IN A CRASH THROUGH THE PASSENGER'S GARAGE. THE VEHICLE WAS NOT ABLE TO STOP EVEN WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE AFTER THE VEHICLE WAS PUT INTO PARK AND THE KEY WAS REMOVED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. A POLICE REPORT WAS FILED. THERE WAS ONE INJURY REPORTED THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

Crash 1 injured

TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT STATED AFTER SHIFTING THE VEHICLE INTO DRIVE, THE VEHICLE EXPERIENCED AN UNINTENDED ACCELERATION WHICH RESULTED IN A CRASH THROUGH THE PASSENGER'S GARAGE. THE VEHICLE WAS NOT ABLE TO STOP EVEN WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE AFTER THE VEHICLE WAS PUT INTO PARK AND THE KEY WAS REMOVED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. A POLICE REPORT WAS FILED. THERE WAS ONE INJURY REPORTED THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

Crash 1 injured

DRIVERS SIDE PRETENSIONER CIRCUIT FAILURE SEAT BELT WARNING LIGHT COMES ON SAYS THERE IS A PASSANGER IN CAR WHEN THERE IS NOT RUNNING AND MOVING.

TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE STEERING WHEEL BECAME VERY STIFF AND MADE IT DIFFICULT TO STEER THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE STEERING SHAFT WAS REPLACED, BUT THE FAILURE RECURRED. IT WAS UNKNOWN WHO PERFORMED THE REPAIRS ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 286,000.

MY CAR HAD 94,106 MILES THEN THE REPAIR WAS MADE. THE FRONT END WAS HANDLING POORLY AND I KNEW THE COIL OVER STRUT ASSEMBLY WOULD NEED REPLACING. WHEN MY MECHANIC PERFORMED THE WORK THEY CALLED AND ASKED ME IF I TRIED TO WORK ON THE FRONT SUSPENSION OF MY CAR AND I TOLD THEM 'NO', AS I HAVE NO TOOLS OR EXPERIENCE TO DO SUCH WORK. I ASKED WHY THEY WANTED TO KNOW AND THE MECHANIC INFORMED THAT MY UPPER BALL JOINTS WERE FRACTURED AND CROSS THREADED. I WANTED TO KNOW HOW IT COULD HAPPEN AND THEY COULD NOT GIVE ME ANSWER (THEY SPECULATE THIS WAS A FACTORY ASSEMBLY MISTAKE) AS THE COIL OVER STRUT SHOULD NOT BE CROSS THREADED, THAT IS WHY THEY WANTED TO KNOW IF I DID SOMETHING TO THE CAR. LINCOLN TOWN CARS WITH THE COIL OVER STRUT FRONT SUSPENSION ARE BAD FOR FALLING APART AND THIS APPLIES TO THE UPPER AND LOWER BALL JOINTS. I HAVE SEVERAL FRIENDS WITH THIS SAME CAR AND THEY HAVE REPORTED FRACTURED UPPER AND LOWER BALL JOINTS. THIS SEEMS TO BE A COMMON OCCURRENCE DUE POOR DESIGN OF THE FRONT SUSPENSION. I FEEL A RECALL NEEDS TO HAPPEN AS YOU CAN BE DRIVING YOUR CAR AND THE FRONT END WILL FALL OUT. I AM FORTUNATE AS I HAD ENOUGH SENSE TO KNOW MY CAR WAS NOT HANDLING PROPERLY AND IMMEDIATELY TOOK IT IN FOR SERVICE, A LOT OF PEOPLE HAVE NOT BEEN AS FORTUNATE. I AM ATTACHING THE REPAIR BILL TO THIS FILE BUT MY PERSONNEL INFORMATION IS HIDDEN. I AM MAINTAINING THE REPAIR INVOICE IN MY PERSONNEL CAR FILE IF YOU SHOULD NEED IT. A RECALL NEEDS TO BE DONE AND FORD MOTOR COMPANY SHOULD RE-DESIGN THE UPPER AND LOWER BALL JOINT ASSEMBLY TO HANDLE THE HEAVY WEIGHT OF THESE CARS AND REIMBURSE OWNERS FOR REPAIRS ALREADY MADE. I DO NOT TEAR UP MY CAR AND THIS ISSUE SHOULD NOT HAVE EVER HAPPENED.

I WAS TRAVELING WEST ON 64 ON 8\13\15 . THERE WAS A CONSIDERABLE AMOUNT OF TRAFFIC BUT I WAS EXPERIENCING NO PROBLEMS UNTIL MY CAR BEGIN TO SWERVE BACK AND FORTH AND I WAS UNABLE TO MAINTAIN THE LANE. WE REALIZED THAT WE MUST GET THE CAR OFF THE ROAD AND INTO THE MEDIAN TO AVOID BEING STRUCK OR STRIKING A CAR IN THE RIGHT LANE. AFTER MUCH EFFORT WE WERE ABLE TO DO SO BUT HIT THE GUARD CABLES WHICH RESULTED IN TOTALING OUR LINCOLN. IN AUG OF 2013 WE RECEIVED A RECALL FOR THE RACK AND PINION STEERING FOR OUR CAR AND HAD IT REPAIRED ON 3\21\14. WE HAD TO WAIT FOR THE DEALER TO GET THE PARTS. THERE WAS ANOTHER RECALL ON 11\5\14 SAYING THAT CARS WITH THE INTERMEDIATE SHAFT REPAIRED DURING THE FIRST RECALL MAY NOT HAVE BEEN DONE CORRECTLY. MY QUESTION IS WHY DID WE NOT RECEIVE THAT RECALL? I FEEL THAT WE DID EVERYTHING WE COULD TO INSURE THAT THE BEST OF CIRCUMSTANCES OCCURRED IN WHAT WAS MOST CERTAIN GOING TO RESULT IN A CRASH AND PREVENTED OTHERS FROM BEING INJURED. IF WE HAD HAD THAT RECALL WE COULD HAVE HAD OURS CHECKED AND POSSIBLY HAVE AVOIDED THIS ACCIDENT. SINCE THE CAR WAS TOTALED THE ONLY WAY IT COULD BE CHECKED WAS TO START THE CAR AND TRY TO TURN THE STEERING WHEEL. THIS WAS DONE BUT DOES NOT INDICATE TO ME THAT THERE WAS NO PROBLEM WIT THE STEERING, AS WE WERE ABLE WITH GREAT EFFORT (BOTH OF US TRYING TOGETHER) TO TURN IT AS WELL BUT THE STEERING COULD NOT BE CONTROLLED. PLEASE REPLY BY EMAIL TO [XXX]@NTELOS.NET OR BY PHONE AT [XXX] OR BY MAIL TO [XXX], WAYNESBORO, VA 22980. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB*JB

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I WAS DOING 65 ON THE 60 FREEWAY IN CITY OF WALNUT CA. AND ALL OF A SUDDEN MY CAR BEGAN TO ACCELERATE FULL SPEED, I LOOKED AT MY DASH JUST TO SEE IF CRUISE CONTROL WAS ON, "WHICH IT WAS NOT" SO I PRESSED THE BRAKE BUT THE CAR KEPT ON ACCELERATING SO I HAD TO HOLD THE BRAKE DOWN AS HARD AS I COULD BUT DESPITE DOING THAT I WAS DOING BETWEEN 60 AND 70 MPH, I COULD NOT EVEN GET THE CAR TO GO LESS THAN 60 MPH NO MATTER WHAT, MY EXIT CAME AND I COULD NOT EVEN GET OFF BY THIS TIME I HAD TO SWERVE AROUND CARS BECAUSE I COULD NOT SLOW DOWN I WAS ALREADY PANICKING I REALLY THOUGHT I WAS GOING TO DIE FINALLY AFTER A FEW MORE SECONDS THE CAR STOPPED ACCELERATING AND I WAS IN CONTROL I NEED HELP TO HAVE THIS CORRECTED AS SOON AS POSSIBLE PLEASE. THANK YOU

THE CAR WAS IDLING AS I WAS PREPARING TO LEAVE MY EMPLOYER'S PARKING LOT. MY FOOT WAS ON THE BRAKE. AT THE MOMENT I SHIFTED THE CAR INTO DRIVE, THE ENGINE RACED AND LUNGED FORWARD. WITH MY FOOT FIRMLY ON THE BRAKE, THE REAR TIRES SCREECHED, BUT THE BRAKES KEPT THE CAR FROM MOVING MORE THAN SEVERAL FEET.. WITHIN SEVERAL SECONDS, I WAS ABLE TURN OFF THE KEY AND RETURN THE SHIFT LEVER TO PARK. I TRIED TO DUPLICATE THE PROBLEM IN A SAFE AREA, BUT COULD NOT. MY FOOT WAS NOT ON BOTH PEDALS (BRAKE AND ACCELERATOR) SIMULTANEOUSLY AS THE ENGINE WAS AS IDLING WHEN I SHIFTED INTO DRIVE. THERE IS NO FLOOR MAT TO INTERFERE WITH NORMAL OPERATION. THE BRAKE PEDAL WAS IN A "RAISED" POSITION- A FEATURE OF THE CAR. I WAS NOT FAMILIAR WITH THE "SUDDEN ACCELERATION" PROBLEM OTHER DRIVERS HAD REPORTED PREVIOUSLY, BUT I DID READ ABOUT PROBLEMS ASSOCIATED WITH THE RAISED BRAKE PEDAL AND THE CLOSE PROXIMITY OF THE ACCELERATOR PEDAL (WITHIN THE PAST FEW DAYS). BEFORE RESEARCHING THE POSSIBLE CAUSE OF THIS INCIDENT, I THOUGHT THE PROBLEM MIGHT HAVE BEEN ASSOCIATED WITH THE LINKAGE OF THE TWO PEDALS. NOW, I'M CONVINCED THE ISSUE WILL NOT BE AN EASY FIX.

PULLING INTO PARKING SPACE LEFT TURN APPLIED BRAKES AND ENGINE BEGAN ACCELERATING HIT SNOW BANK. SECOND TIME I WAS GOING TO PULL INTO MY COMMUNITY AGAIN LEFT HAND TURN PULLED INTO CENTER LANE APPLIED BRAKES ENGINE STARTED RACING GOT OFF BRAKES APPLIED AGAIN AND WAS OK. SOMEONE HAS TO FIX THIS BEFORE INJURY OCCURS. *TR

THE 'THE LINCOLN MOTOR COMPANY ' IMPORTANT SAFETY RECALL' IS JUST ANOTHER FORD LIE. IT STATES 'THERE IS NO CHARGE TO VEHICLE OWNERS FOR RECALL REPAIRS PERFORMED BY AN AUTHORIZED DEALER.' FORD HAS CLOSED ALL OF THE LINCOLN DEALERSHIPS IN THE IMMEDIATE SAN FRANCISCO AREA. THE NEAREST LINCOLN DEALERSHIPS ARE AN HOUR AWAY DURING OFF-PEAK TRAFFIC HOURS. FORGET IT DURING PEAK TRAFFIC HOURS. WHEN YOU GET TO THE DEALERSHIP, THEY HAVE NO LOANER VEHICLE. THEY DON'T EVEN HAVE A RENTAL ON-SITE. YOU HAVE TO MAKE YOUR OWN ARRANGEMENTS SOMEPLACE ACROSS TOWN. MY EXPERIENCE IS THAT IT TOOK FOUR RETURNS TO A DEALERSHIP, EACH FOR A FULL DAY, TO GET ONE RECALL REPAIR PERFORMED. MY CAR IS CURRENTLY UNDER RECALL FOR: GAS TANK PROBLEMS, STEERING COLUMN PROBLEMS, AND I UNDERSTAND AIR BAGS. THAT DOESN'T INCLUDE THE COMPUTER SYSTEM THAT HAS NEVER WORKED, THAT LINCOLN WAS UNABLE TO REPAIR WHEN THE DEALERSHIPS WERE IN THE BAY AREA. WRITING TO THE LINCOLN MOTOR COMPANY, CUSTOMER RELATIONSHIP CENTER IS PROBABLY AS BIG A WASTE OF TIME AS WRITING THIS LETTER. *JS

ENGINE DIED AT STOPLIGHT. BATTERY JUMPED BY ANOTHER VEHICLE. DROVE ABT 4 MILES, ENGINE DIED AGAIN. CALLED FOR TOW TRUCK AND HAD IT TOWED TO FORD DEALERSHIP. BETWEEN 9/7/2013 AND 2/14/2014 BATTERY AND ALTERNATOR REPLACED. "CHECK BATTERY LIGHT" CONSTANTLY APPEARED. USED FORDS TESTOR CONNECTED TO VEHICLES COMPUTER. AFTER THREE ACTUATION'S, RETURNED TO DEALERSHIP FOR SOLUTION.THIS OCCURRED NUMEROUS TIME IN THE TIME PERIOD. FORD;S TECH CENTER RECOMMENDED TO DEALERSHIP, AT DIFFERENT TIMES TO REPLACE: ALTERNATOR - WIRES - COMPUTER - ETC - AFTER 5 MONTHS FORD COULD NOT FIX THE PROBLEM. ALSO, AS OF 12/15/2010 EXPERIENCED SUDDEN AND VIOLENT SURGING DURING SNOWY DAYS. TACHOMETER AND SPEED NEEDLE WOULD DROP RAPIDLY FROM 55 TO ZERO, AND RETURN TO 55MPH. SO SEVERE, FELT LIKE CAR WAS REAR-ENDED. FORD TECH'S COULD NOT ADVISE DEALERSHIP HOW TO REPAIR THIS. AFTER 5 MONTHS OF GRIEF , TRADED AUTO. IF FORD COULDN'T REPAIR IT , I DIDN'T WANT IT !. *TR

SEAT PASSENGER SIDE AIRBAG LUMBAR BULGED OUT. AIR CONDITION MOTOR MAKING WHINING NOISE. BODY RUST. *TR