STEERING
Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.
Remedy: Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.
1,767 vehicles affected
TIRES
VEHICLE DESCRIPTION: CERTAIN LIMOUSINES STRETCHED OVER 60 INCHES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 109, "NEW PNEUMATIC TIRES," AND NO. 110, "TIRE SELECTION AND RIMS."
Remedy: DEALERS WILL REPLACE ALL 5 TIRES (INCLUDING THE SPARE TIRE) WITH MICHELIN TIRES (225/70R16 107T REINFORCED WHITE SIDEWALL) WITH A SUFFICIENTLY HIGHER LOAD RATING. OWNER NOTIFICATION BEGAN JANUARY 10, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-248-0186.
10,000 vehicles affected
EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES HAVE JACKING INSTRUCTIONS WHICH, IF FOLLOWED, COULD CAUSE THE VEHICLE OPERATOR TO PLACE THE JACK ON A FRAME WELD WHEN ATTEMPTING TO RAISE A REAR WHEEL. IF THE VEHICLE IS JACKED UP WITH THE JACK PLACED ON THE FRAME WELD AND IF THE VEHICLE IS FREE TO ROLL (WHEELS NOT BLOCKED OR CHOCKED), THE JACK COULD YIELD AND THE VEHICLE MAY DROP SUDDENLY.
Remedy: OWNERS WILL BE PROVIDED WITH A REVISED JACK INSTRUCTION AND STOWAGE CARD AND JACK WARNING LABEL, AS WELL AS A SUPPLEMENT TO THE OWNER GUIDE.
875,000 vehicles affected
SEAT BELTS:FRONT:ANCHORAGE
VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET FRONT PASSENGER SIDE SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.
Remedy: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.
1,129 vehicles affected
SEAT BELTS:FRONT:ANCHORAGE
VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET DRIVER'S SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.
Remedy: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.
1,167 vehicles affected
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
VEHICLE DESCRIPTION: CERTAIN 1996-1999 FORD CROWN VICTORIA POLICE, FLEET, NATURAL GAS, AND 1996-1999 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT WERE PRODUCED WITH A LOWER CONTROL ARM BALL JOINT CONTAINING A ONE PIECE BEARING; AND 1990-1996 FORD CROWN VICTORIA POLICE, FLEET, AND NGV VEHICLES AND 1990-1996 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT HAVE BEEN SERVICED WITH EITHER A BALL JOINT CONTAINING THE ONE-PIECE BEARING OR A FRONT LOWER CONTROL ARM CONTAINING A BALL JOINT WITH A ONE-PIECE BEARING. THE ONE-PIECE BEARING WITHIN THE LOWER CONTROL ARM BALL JOINT CAN WEAKEN SLOWLY DURING USE AND EVENTUALLY CRACK. THIS COULD RESULT IN SEPARATION OF THE BALL AND CAP OF THE JOINT, ALLOWING THE CONTROL ARM TO DROP TO THE GROUND.
Remedy: DEALERS WILL REPLACE THE LOWER CONTROL ARM BALL JOINTS (2).
175,000 vehicles affected
See attached document for complaint.
See attached document for complaint.
See attached document for complaint.
Front driver seatbelt does not lock. Unknown when or why this occurred. All other seatbelts in car still functioning. Not repaired yet. Would this be covered under any type of federal warranty?
The contact owns a 1999 Lincoln Town Car. The contact stated while driving approximately 55 MPH, the steering wheel started pulling to the left with extreme force. The contact attempted to correct the over steering and the vehicle started pulling to the right and the left. The contact stated that an unknown warning was illuminated. The contact drove the vehicle back to his residence. The contact stated that he drove the vehicle several more times and the steering failure recurred while driving at various speeds. The contact drove the vehicle to an independent mechanic to be diagnosed. The contact was informed that the ball joints, upper and lower control arms, and the steering gear needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 132,000. The dealer is requesting the consumer get a diagnostic for $168 eventhough the consumer presented them with a safety recall via carfax.
The contact owns a 1999 Lincoln Town Car. The contact stated while driving approximately 55 MPH, the steering wheel started pulling to the left with extreme force. The contact attempted to correct the over steering and the vehicle started pulling to the right and the left. The contact stated that an unknown warning was illuminated. The contact drove the vehicle back to his residence. The contact stated that he drove the vehicle several more times and the steering failure recurred while driving at various speeds. The contact drove the vehicle to an independent mechanic to be diagnosed. The contact was informed that the ball joints, upper and lower control arms, and the steering gear needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 132,000. The dealer is requesting the consumer get a diagnostic for $168 eventhough the consumer presented them with a safety recall via carfax.
TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING THE CONTACT FELT THE BRAKES WERE NOT WORKING PROPERLY. THE CONTACT MADE A RIGHT HAND TURN AND CRASHED INTO A PARKED TRUCK. THE CONTACT DID NOT HAVE AN INJURY THAT REQUIRED TRANSPORT TO A HOSPITAL AND NO POLICE REPORT WAS FILED. THE CRASH HAPPENED RIGHT AT THE INDEPENDENT MECHANIC'S SHOP. THE INDEPENDENT MECHANIC FIXED THE BRAKES WITH A FLUID LEAK FROM THE BRAKE LINE AS THE CAUSE OF THE MALFUNCTION. THE CONTACT FELT THERE ALSO WAS AN ISSUE OF THE FRONT END OF THE VEHICLE BEING OUT OF ALIGNMENT THAT CAUSED THE VEHICLE TO DRIFT TO ONE SIDE. THE ISSUE RECURRED WITH THE FRONT END STILL BEING OUT OF ALIGNMENT WITH A SCRAPING SOUND. THE CONTACT TOOK THE VEHICLE TO THE DEALER GRIFFIN FORD: NEW FORD 511 7TH ST W, TIFTON, GA 31794 (229) 382-1300 BUT RECEIVED NO ASSISTANCE FROM THE DEALER . THE CONTACT WENT TO ANOTHER UNKNOWN DEALER WHO DIAGNOSED THE ISSUE WITH THE BRAKES BUT STATED THAT THE FRONT END WAS NOT DAMAGED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS UNREPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 200,000.
Crash
TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING THE CONTACT FELT THE BRAKES WERE NOT WORKING PROPERLY. THE CONTACT MADE A RIGHT HAND TURN AND CRASHED INTO A PARKED TRUCK. THE CONTACT DID NOT HAVE AN INJURY THAT REQUIRED TRANSPORT TO A HOSPITAL AND NO POLICE REPORT WAS FILED. THE CRASH HAPPENED RIGHT AT THE INDEPENDENT MECHANIC'S SHOP. THE INDEPENDENT MECHANIC FIXED THE BRAKES WITH A FLUID LEAK FROM THE BRAKE LINE AS THE CAUSE OF THE MALFUNCTION. THE CONTACT FELT THERE ALSO WAS AN ISSUE OF THE FRONT END OF THE VEHICLE BEING OUT OF ALIGNMENT THAT CAUSED THE VEHICLE TO DRIFT TO ONE SIDE. THE ISSUE RECURRED WITH THE FRONT END STILL BEING OUT OF ALIGNMENT WITH A SCRAPING SOUND. THE CONTACT TOOK THE VEHICLE TO THE DEALER GRIFFIN FORD: NEW FORD 511 7TH ST W, TIFTON, GA 31794 (229) 382-1300 BUT RECEIVED NO ASSISTANCE FROM THE DEALER . THE CONTACT WENT TO ANOTHER UNKNOWN DEALER WHO DIAGNOSED THE ISSUE WITH THE BRAKES BUT STATED THAT THE FRONT END WAS NOT DAMAGED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS UNREPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 200,000.
Crash
TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, THE CONTACT HEARD AN ABNORMAL SOUND COMING FROM THE FRONT DRIVER'S SIDE WHEEL. THE CONTACT STATED THAT THE WHEEL DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE DRIVER'S AND PASSENGER'S SIDE FRONT UPPER CONTROL ARMS AND BALL JOINTS WERE REPLACED. THE CONTACT CALLED LAMARQUE FORD LOCATED AT 3101 WILLIAMS BLVD SUITE F, KENNER, LA 70065, (504) 443-2500, AND MADE THE DEALER AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 54,000.*DT *AS
TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CONTACT BECAME AWARE OF NOTICED LIQUID DRIPPING FROM THE AIR VENTS. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR DIAGNOSIS AND REPAIR. THE DIAGNOSIS WAS A FAILURE WITH THE INTAKE MANIFOLD. THE DEALER WAS NOT CONTACTED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
TAKATA RECALL: STEERING WHEEL HAS SMOKED BEFORE LIGHTLY, INTERIOR LIGHTS HAVE STAYED ON,STEERING WHEEL HAS DONE A 360 TURN,CORROSION ON THE SIDE PANEL AND PANEL(CHROME) HAS FALLEN OFF. I'M NOT SURE HOW LATE A RECALL TIME FRAME IS BUT MY CAR HAPPENS TO BE VERY OLD NOW SO I'M WONDERING IF THIS IS THE CASE I HAVE PICTURES FROM WHAT THE CAR LOOKED LIKE AND UP TO NOW ALSO MY CAR IS NOW AT 366.'- MILES SO THIS MAY NOT EVEN BE SOMETHING TO BE TURNED IN, THIS STATE HAS ALSO DONE SO MUCH DAMAGE FROM THE POTHOLES..
TAKATA RECALL: STEERING WHEEL HAS SMOKED BEFORE LIGHTLY, INTERIOR LIGHTS HAVE STAYED ON,STEERING WHEEL HAS DONE A 360 TURN,CORROSION ON THE SIDE PANEL AND PANEL(CHROME) HAS FALLEN OFF. I'M NOT SURE HOW LATE A RECALL TIME FRAME IS BUT MY CAR HAPPENS TO BE VERY OLD NOW SO I'M WONDERING IF THIS IS THE CASE I HAVE PICTURES FROM WHAT THE CAR LOOKED LIKE AND UP TO NOW ALSO MY CAR IS NOW AT 366.'- MILES SO THIS MAY NOT EVEN BE SOMETHING TO BE TURNED IN, THIS STATE HAS ALSO DONE SO MUCH DAMAGE FROM THE POTHOLES..
TAKATA RECALL: STEERING WHEEL HAS SMOKED BEFORE LIGHTLY, INTERIOR LIGHTS HAVE STAYED ON,STEERING WHEEL HAS DONE A 360 TURN,CORROSION ON THE SIDE PANEL AND PANEL(CHROME) HAS FALLEN OFF. I'M NOT SURE HOW LATE A RECALL TIME FRAME IS BUT MY CAR HAPPENS TO BE VERY OLD NOW SO I'M WONDERING IF THIS IS THE CASE I HAVE PICTURES FROM WHAT THE CAR LOOKED LIKE AND UP TO NOW ALSO MY CAR IS NOW AT 366.'- MILES SO THIS MAY NOT EVEN BE SOMETHING TO BE TURNED IN, THIS STATE HAS ALSO DONE SO MUCH DAMAGE FROM THE POTHOLES..
I WAS DRIVING DOWN A PUBLIC STREET NOT EVEN GOING THE SPEED LIMIT AND I CAME TO THE STOP LIGHT MY CAR ACTED LIKE IT DIDN'T WANNA GO I GOT IT TO A PARKING SPOT AND IT BURST TO A BALL OF FLAMES I HAD NO PREVIOUS SYMPTOMS AND THE CAR WAS DRIVING FINE IT HAD JUST GOTTEN TO HALFWAY MARK ON MY HEAT GAUGE. I THINK IT MAY HAVE BEEN THE PLASTIC INTAKE MANIFOLD MELTED MAYBE? ANY WAYS THOUGHT I WOULD REPORT THAT THIS IS ACTUALLY A VERY DANGEROUS THING IT ALMOST BURNT ME ALIVE GOING DOWN THE ROAD AND THEN ALMOST BURNT A BUSINESS DOWN AND I'M HOPING TO GET SOME SORT OF COMPENSATION BECAUSE NO ONE TOLD ME TILL JUST NOW. IF I COULD GET SOME INFO ON WHO TO CALL AT FORD THAT'D BE GREAT
Fire
I WAS DRIVING DOWN A PUBLIC STREET NOT EVEN GOING THE SPEED LIMIT AND I CAME TO THE STOP LIGHT MY CAR ACTED LIKE IT DIDN'T WANNA GO I GOT IT TO A PARKING SPOT AND IT BURST TO A BALL OF FLAMES I HAD NO PREVIOUS SYMPTOMS AND THE CAR WAS DRIVING FINE IT HAD JUST GOTTEN TO HALFWAY MARK ON MY HEAT GAUGE. I THINK IT MAY HAVE BEEN THE PLASTIC INTAKE MANIFOLD MELTED MAYBE? ANY WAYS THOUGHT I WOULD REPORT THAT THIS IS ACTUALLY A VERY DANGEROUS THING IT ALMOST BURNT ME ALIVE GOING DOWN THE ROAD AND THEN ALMOST BURNT A BUSINESS DOWN AND I'M HOPING TO GET SOME SORT OF COMPENSATION BECAUSE NO ONE TOLD ME TILL JUST NOW. IF I COULD GET SOME INFO ON WHO TO CALL AT FORD THAT'D BE GREAT
Fire
THE PASSENGER SIDE AIRBAG IS NOT WORKING PROPERLY
THE STEERING IN MY CAR IS VERY LOOSE. THE CAR TURNS AT THE SLIGHTEST SHIFT OF THE STEERING WHEEL. IT'S DIFFICULT TO CONTROL ON THE INTERSTATE.
TL* THE CONTACT OWNED A 1999 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 25 MPH IN HEAVY RAIN, THE VEHICLE HYDROPLANED AND CRASHED WITH A FLAT BED TOW TRUCK. NONE OF THE FRONTAL AIR BAGS DEPLOYED. THE POLICE DEPARTMENT WAS PRESENT, BUT A REPORT WAS NOT FILED. THE CONTACT AND A PASSENGER WERE TRANSPORTED TO THE HOSPITAL BY AMBULANCE, TREATED, AND RELEASED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT AND LATER DEEMED DESTROYED BY THE INSURANCE COMPANY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 183,000.
Crash
2 injured
THIS IS THE 2ND TOWN CAR THAT HAS A HOLE RUSTED IN THE FUEL TANK FILL TUBE IT'S NOT SHOWING NO RECALL BUT I FEEL IT'S A FIRE HAZARD AND AFRAID TO DRIVE
LINCOLN TOWN CAR, 1999, LEAKING INTAKE MANIFOLD DUE TO DEFECTIVE PART ORIGINALLY USED IN MANUFACTURE OF CAR THAT FORD WAS REPORTEDLY AWARE OF BUT HAS NEVER RECALLED THE CARS FOR REPLACEMENT OF A BETTER PART NOW WITH METAL PARTS TO PREVENT CRACKING THAT OCCURRED IN THE ORIGINAL ALL PLASTIC MANIFOLD INTAKES. AT ONE TIME THERE WAS A VERY UNDER-PUBLISHED LAWSUIT ENABLING OWNERS WHO HAD ALREADY FIXED THIS DEFICIENCY A $700+ REBATE BUT THE OFFER WAS ONLY FOR A SHORT PERIOD OF TIME. APPARENTLY THE FORMER OWNER OF MY LINCOLN TOWN CAR KNEW NOTHING ABOUT THIS OPPORTUNITY AND PROBLEM WAS DIAGNOSED 2 YEARS AGO. PREVIOUS OWNER THOUGHT IT WAS NO BIG DEAL. TODAY MANY FORD OWNERS HAVE BEEN LEFT HOLDING THE BAG FOR THIS EXPENSIVE AND SOMETIMES ENGINE DAMAGING REPAIR WHEN THEY REPORTEDLY KNEW ABOUT THE DEFECT AND CONTINUED SELLING THE CARS. COOLANT CONSTANTLY LEAKS OUT CAUSING POSSIBLE ENGINE DAMAGE AS WELL AS RISK OF OVERHEATING IF COOLANT ISN'T CONSTANTLY ADDED. REPAIR IS APPROXIMATELY $800-$1000. MANY FORDS HAVE BEEN AFFECTED.
TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. WHILE DRIVING 10 MPH, THE BALL JOINTS ON THE VEHICLE BECAME UNDONE. IN ADDITION, THE A FRAME DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 175,000.
1999 LINCOLN TOWN CAR. CONSUMER WRITES IN REGARDS TO VEHICLE AIR CONDITIONER SYSTEM MALFUNCTION AND REPAIR COST ISSUES. *SMD THE CONSUMER STATED WHEN SHE TURNED ON THE AIR CONDITION, IT WAS BLOWING OUT HOT AIR. THE CONSUMER WAS INFORMED THE VEHICLE NEEDED A CONDENSER. *JB
TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE VEHICLE HAD BEEN MAKING AN ABNORMAL NOISE NEAR THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE PISTON HAD BEEN ENCOUNTERING THE CYLINDER WALL AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. WHILE DRIVING AT AN UNKNOWN SPEED AND MAKING A TURN, THE ROCKER ARM LOWERED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHERE THE PASSENGER SIDE UPPER AND LOWER BALL JOINTS AND THE PASSENGER SIDE OUTER TIE ROD WERE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE CLANKING NOISE WAS STILL PRESENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,228. UPDATED 02/26/16*LJ *TR
TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. WHILE DRIVING AT 70 MPH, THE PARKING LIGHTS AND THE LOW BEAM HEAD LAMPS FAILED TO ILLUMINATE AND ALL THE WARNING LIGHTS ON THE INSTRUMENT CLUSTER ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.
THE INTAKE MANIFOLD ON MY 1999 LINCOLN TOWN CAR DEVELOPED A CRACK AND BEGAN LEAKING ALL OVER THE ENGINE . WE BOUGHT THE CAR IN 2008 AND THE MANIFOLD HAD NOT BEEN CHANGED AND WE KNEW NOTHING OF THE "SETTLEMENT" WITH FORD TO REPLACE THEM.. I CONTACTED FORD AND THEY TOLD ME THAT AGREEMENT ENDED MARCH 16, 2006.. NOW THE FORD DEALER WANTS $1000 TO REPLACE IT.. WHY SHOULD THE CAR OWNER HAVE TO PAY AN EXCESSIVE AMOUNT WHEN FORD IS RESPONSIBLE FOR INSTALLING PLASTIC IN AN ENGINE COMPARTMENT THAT GETS HOT AND IS BOUND TO CRACK AT SOME POINT.. JUST A WARNING .. DON'T BUY A TOWN CAR WITHOUT CHECKING ON RECALLS, BULLETINS, AND SETTLEMENTS...
I PURCHASED A OBDII/EOBD TESTER AND WHILE TESTING MY CAR IT GAVE ME THIS MESSAGE, (FUEL FIRED HEATER DISABLED). IS THIS A SERIOUS PROBLEM/DANGER IF I DRIVE MY VEHICLE. I AM 78 YEARS OLD AND NEVER HEARD OF A FUEL FIRED HEATER. *TR
WHILE TESTING MY CAR FOR TROUBLE TESTER INDICATED FUEL FIRED HEATER DISABLED. UNCERTAIN WHAT FUEL FIRED HEATER IS OR IT`S CAPACITY. I AM 78 YEARS OLD AND UNCERTAIN IF VEHICLE IS SAFE TO DRIVE. WHAT SHOULD MY NEXT MOVE BE ??? *TR
TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. WHILE DRIVING 30 MPH, THE BALL JOINTS DETACHED FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. WHILE DRIVING AT AN UNKNOWN SPEED, SMOKE EMITTED FROM THE AIR VENTS AND CAUSED THE VEHICLE TO OVERHEAT. THE COOLANT ALSO DRAINED ONTO THE FLOOR OF THE VEHICLE. THE DEALER STATED THAT THE HEATER CORE FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED FIVE TIMES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 105,824.
Fire
TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. WHILE DRIVING 50 MPH, THE CONTACT'S VEHICLE CRASHED HEAD ON INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS ADVISED BY A SHERIFF NOT TO DRIVE THE VEHICLE IN CASE THE AIR BAGS DEPLOYED INDEPENDENTLY. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash
WHEN IT RAINS THE WATER RUNS OFF THE WINDSHIELD ON THE DRIVERS SIDE, THE WATER GOES DOWN TO THE GROUND BETWEEN THE KICK BOARD AND THE FENDERS AND PROPERLY DRAINS TO THE GROUND. THE PROBLEM IS: ON THE PASSENGER SIDE THE WATER FROM THE WINDSHIELD COMES IN THROUGH THE KICKBOARD AREA FLOODING THE FLOORBOARD. THIS HAS BEEN A CONSTANT PROBLEM. WATER COMES IN AND DAMAGES THE CARPET. LEAVES A PUDDLE OF WATER ON THE FLOOR. *TR
WHEN IT RAINS THE WATER RUNS OFF THE WINDSHIELD ON THE DRIVERS SIDE, THE WATER GOES DOWN TO THE GROUND BETWEEN THE KICK BOARD AND THE FENDERS AND PROPERLY DRAINS TO THE GROUND. THE PROBLEM IS: ON THE PASSENGER SIDE THE WATER FROM THE WINDSHIELD COMES IN THROUGH THE KICKBOARD AREA FLOODING THE FLOORBOARD. THIS HAS BEEN A CONSTANT PROBLEM. WATER COMES IN AND DAMAGES THE CARPET. LEAVES A PUDDLE OF WATER ON THE FLOOR. *TR
TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE AT A STOP SIGN, THE ACCELERATOR PEDAL WAS DEPRESSED AND THERE WAS A LOUD ABNORMAL NOISE. THE VEHICLE HAD COLLAPSED ON THE FRONT PASSENGERS SIDE. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 98V322000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
INTERSTATE, 4 LANE RUSH HOUR, NO WHERE TO GO AND I CAN'T SEE. LUCKY TO BE ALIVE THIS IS THE 4 TH TIME THIS MOTOR HAS GONE OUT. 4 TIMES IN 18 MONTHS. THIS IS TOO DANGEROUS AND FORD NEEDS TO BE HELD ACCOUNTABLE BEFORE SOMEBODY DIES. THIS IS A DUPLICATE COMPLAINT BECAUSE I LEFT OUT SOME INFORMATION ON PREVIOUS SUBMITION. *TR
INTERSTATE AT RUSH HOUR, 60 MPH NO WHERE TO GO ?????????? VERY DANGEROUS. *TR
1999 LINCOLN TOWN CAR WITH 71,932 MILES SUDDENLY AND WITHOUT ANY WARNING CAUGHT FIRE TEN MINUTES AFTER BEING PARKED IN AN ATTACHED GARAGE. THIS INCIDENT CAUSED THE HOME TO BECOME STRUCTURALLY DAMAGED DUE TO FIRE. VEHICLE WAS PURCHASED AS SECOND OWNER IN 2003 UNTIL PRESENT TIME. NO RECALLS NOTICES WERE EVER RECEIVED. *TR
Fire
TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE VEHICLE WOULD OCCASIONALLY VEER FROM LEFT TO RIGHT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE MANUFACTURER'S RECALL. THE FAILURE MILEAGE WAS 120,000.
I WAS DRIVING MY DAUGHTER TO SCHOOL WHEN I NOTICED THE INSIDE OF MY CAR STARTED SPARKING NEAR THE DASHBOARD THEN A FEW MINS LATER MY WHEEL LOCKED UP I COULDN'T TURN AND ALMOST CRASHED. I PUT POWER STEERING FLUID IN BUT THAT DIDN'T HELP . ALSO HAD SOMEONE LOOK AT IT AND THEY SAID ITS A PROBLEM WITH THE BEARING UNDERNEATH THE HOOD IS ALSO SPARKING WHEN I START THE CAR. *JS
Fire
I WAS DRIVING MY DAUGHTER TO SCHOOL WHEN I NOTICED THE INSIDE OF MY CAR STARTED SPARKING NEAR THE DASHBOARD THEN A FEW MINS LATER MY WHEEL LOCKED UP I COULDN'T TURN AND ALMOST CRASHED. I PUT POWER STEERING FLUID IN BUT THAT DIDN'T HELP . ALSO HAD SOMEONE LOOK AT IT AND THEY SAID ITS A PROBLEM WITH THE BEARING UNDERNEATH THE HOOD IS ALSO SPARKING WHEN I START THE CAR. *JS
Fire
WHEN ENGINE STARTED VEHICLE WILL NOT SHIFT OUT OF PARK BUT WILL START IN NEUTRAL THEN WILL SHIFT TO OTHER GEARS. *TR
2 OCCASIONS WHERE BALL JOINT SNAPPED AND VEHICLE WAS MOVING AND FELL TO GROUND .WHILE MY CHILD WAS INSIDE . MAJOR ELECTRICAL ISSUES SUCH AS: ODOMETER FLASHES CONSTANTLY AND GAS GAGE WACKED OUT EVER SINCE VEHICLE FELL TO GROUND EVERY THING WAS WORKING PROPERLY BEFORE AND ON THE FIRST INCIDENT IS WHEN IT STARTED AND CONTINUES TO GET WORSE. SUSPENSION AND STEERING : ALSO SINCE CAR FELL TO GROUND HAS CAUSE STEERING AND SUSPENSION TO BE ALMOST IMPOSSIBLE . I HAVE HAD SEVERAL MECHANICS RIP ME OFF AND HAVE SPENT THOUSANDS ON TRYING TO GET VEHICLE BACK TO THE WAY A LINCOLN SHOULD DRIVE . AND STILL THE RESULTS ARE NOT GOOD. I CANT DRIVE ON EXPRESS WAYS BECAUSE VEHICLE IS EXTREMELY HARD TO CONTROL AND STAY IN LANES .AS WELL ON SIDE STREETS/MAIN ROADS . IT ALSO HAS A VERY HIGH TENDENCY TO LOOSE CONTROL WHEN DRIVING OVER A SMALL , MEDIUM OR LARGE BUMP, DIV-IT OR CRACK IN ROAD WHICH COULD OR WILL EVENTUALLY RESULT IN A CRASH. BY ALL MEANS I LOVE MY 1999 LINCOLN BUT CERTAINLY DOES NOT DRIVE OR OPERATE PROPERLY LIKE ONE SHOULD .I DO ALSO UNDERSTAND THAT ITS A 13 YEAR OLD CAR AND THINGS WILL GO WRONG BUT AFTER DO MY RESEARCH AND BEING THAT I AM NAIVE AND VERY UNEDUCATED WITH MECHANICS ON A VEHICLE I SIMPLY LET THIS PASS FOR SOMETIME NOW TO REALIZE THESE RE OCCURRING INCIDENTS ARE NOT NORMAL AND HERE I AM NOW MY RESULTS ARE A DAMAGED CAR WITH RECALL SUPPORTED AND THOUSANDS OF MY HARD INCOME TO REPLACE PARTS ON CAR TO GET BACK TO PROPER WORKING ORDER . SOMETHING SHOULD BE DONE OR IF POSSIBLE BE SETTLED IN THE MIDDLE/HALFWAY WHICH WOULD BE FAIR. I HOPE I CAN BE A TRUE FORD LINCOLN SUPPORTER/BUYER FOR EVER AND DON'T WANT TO BE DISAPPOINTED. *TR
Crash
2 OCCASIONS WHERE BALL JOINT SNAPPED AND VEHICLE WAS MOVING AND FELL TO GROUND .WHILE MY CHILD WAS INSIDE . MAJOR ELECTRICAL ISSUES SUCH AS: ODOMETER FLASHES CONSTANTLY AND GAS GAGE WACKED OUT EVER SINCE VEHICLE FELL TO GROUND EVERY THING WAS WORKING PROPERLY BEFORE AND ON THE FIRST INCIDENT IS WHEN IT STARTED AND CONTINUES TO GET WORSE. SUSPENSION AND STEERING : ALSO SINCE CAR FELL TO GROUND HAS CAUSE STEERING AND SUSPENSION TO BE ALMOST IMPOSSIBLE . I HAVE HAD SEVERAL MECHANICS RIP ME OFF AND HAVE SPENT THOUSANDS ON TRYING TO GET VEHICLE BACK TO THE WAY A LINCOLN SHOULD DRIVE . AND STILL THE RESULTS ARE NOT GOOD. I CANT DRIVE ON EXPRESS WAYS BECAUSE VEHICLE IS EXTREMELY HARD TO CONTROL AND STAY IN LANES .AS WELL ON SIDE STREETS/MAIN ROADS . IT ALSO HAS A VERY HIGH TENDENCY TO LOOSE CONTROL WHEN DRIVING OVER A SMALL , MEDIUM OR LARGE BUMP, DIV-IT OR CRACK IN ROAD WHICH COULD OR WILL EVENTUALLY RESULT IN A CRASH. BY ALL MEANS I LOVE MY 1999 LINCOLN BUT CERTAINLY DOES NOT DRIVE OR OPERATE PROPERLY LIKE ONE SHOULD .I DO ALSO UNDERSTAND THAT ITS A 13 YEAR OLD CAR AND THINGS WILL GO WRONG BUT AFTER DO MY RESEARCH AND BEING THAT I AM NAIVE AND VERY UNEDUCATED WITH MECHANICS ON A VEHICLE I SIMPLY LET THIS PASS FOR SOMETIME NOW TO REALIZE THESE RE OCCURRING INCIDENTS ARE NOT NORMAL AND HERE I AM NOW MY RESULTS ARE A DAMAGED CAR WITH RECALL SUPPORTED AND THOUSANDS OF MY HARD INCOME TO REPLACE PARTS ON CAR TO GET BACK TO PROPER WORKING ORDER . SOMETHING SHOULD BE DONE OR IF POSSIBLE BE SETTLED IN THE MIDDLE/HALFWAY WHICH WOULD BE FAIR. I HOPE I CAN BE A TRUE FORD LINCOLN SUPPORTER/BUYER FOR EVER AND DON'T WANT TO BE DISAPPOINTED. *TR
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2 OCCASIONS WHERE BALL JOINT SNAPPED AND VEHICLE WAS MOVING AND FELL TO GROUND .WHILE MY CHILD WAS INSIDE . MAJOR ELECTRICAL ISSUES SUCH AS: ODOMETER FLASHES CONSTANTLY AND GAS GAGE WACKED OUT EVER SINCE VEHICLE FELL TO GROUND EVERY THING WAS WORKING PROPERLY BEFORE AND ON THE FIRST INCIDENT IS WHEN IT STARTED AND CONTINUES TO GET WORSE. SUSPENSION AND STEERING : ALSO SINCE CAR FELL TO GROUND HAS CAUSE STEERING AND SUSPENSION TO BE ALMOST IMPOSSIBLE . I HAVE HAD SEVERAL MECHANICS RIP ME OFF AND HAVE SPENT THOUSANDS ON TRYING TO GET VEHICLE BACK TO THE WAY A LINCOLN SHOULD DRIVE . AND STILL THE RESULTS ARE NOT GOOD. I CANT DRIVE ON EXPRESS WAYS BECAUSE VEHICLE IS EXTREMELY HARD TO CONTROL AND STAY IN LANES .AS WELL ON SIDE STREETS/MAIN ROADS . IT ALSO HAS A VERY HIGH TENDENCY TO LOOSE CONTROL WHEN DRIVING OVER A SMALL , MEDIUM OR LARGE BUMP, DIV-IT OR CRACK IN ROAD WHICH COULD OR WILL EVENTUALLY RESULT IN A CRASH. BY ALL MEANS I LOVE MY 1999 LINCOLN BUT CERTAINLY DOES NOT DRIVE OR OPERATE PROPERLY LIKE ONE SHOULD .I DO ALSO UNDERSTAND THAT ITS A 13 YEAR OLD CAR AND THINGS WILL GO WRONG BUT AFTER DO MY RESEARCH AND BEING THAT I AM NAIVE AND VERY UNEDUCATED WITH MECHANICS ON A VEHICLE I SIMPLY LET THIS PASS FOR SOMETIME NOW TO REALIZE THESE RE OCCURRING INCIDENTS ARE NOT NORMAL AND HERE I AM NOW MY RESULTS ARE A DAMAGED CAR WITH RECALL SUPPORTED AND THOUSANDS OF MY HARD INCOME TO REPLACE PARTS ON CAR TO GET BACK TO PROPER WORKING ORDER . SOMETHING SHOULD BE DONE OR IF POSSIBLE BE SETTLED IN THE MIDDLE/HALFWAY WHICH WOULD BE FAIR. I HOPE I CAN BE A TRUE FORD LINCOLN SUPPORTER/BUYER FOR EVER AND DON'T WANT TO BE DISAPPOINTED. *TR
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TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE AIR BAG ERRONEOUSLY DEPLOYED AS SOON AS THE CONTACT INSERTED THE KEY INTO THE IGNITION. THE VEHICLE HAD BEEN PARKED AND WAS NOT DRIVEN ON THE DAY OF THE FAILURE. THE CONTACT SUFFERED INJURIES TO THE BACK AND THE HEAD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 101,525.
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TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR CARTIER. THE CONTACT STATED THAT WHILE TRAVELING 2 MPH, A LOUD NOISE EMITTED AS THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE IT WAS DISCOVERED THAT THE PASSENGER SIDE BALL JOINT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VIN FAILED TO QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER:98V322000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 167,000 AND THE CURRENT MILEAGE WAS 173,000. UPDATED 11/23/12 *BF THE CONSUMER STATED THE PASSENGER LOWER BALL JOINT FAILED AS SHE WAS TRAVELING, BUT NO ACCIDENT OCCURRED, THE VEHICLE WAS THEN TOWED TO A LOCAL REPAIR SHOP, WHERE IT WAS REPAIRED. IN FACT, THE REPAIR SHOP REPLACED THE PASSENGER LOWER CONTROL ARM AS WELL AS THE LOWER BALL JOINT. APPROXIMATELY EIGHT MONTHS AFTER THE DRIVER'S SIDE LOWER BALL JOINT FAILED, AS SHE TRAVELED AGAIN. THE VEHICLE WAS TOWED TO THE SAME REPAIR SHOP, WHERE THEY REPLACED THE LOWER BALL JOINT. THREE MONTHS LATER, THE PASSENGER LOWER BALL JOINT FAILED.
TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR CARTIER. THE CONTACT STATED THAT WHILE TRAVELING 2 MPH, A LOUD NOISE EMITTED AS THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE IT WAS DISCOVERED THAT THE PASSENGER SIDE BALL JOINT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VIN FAILED TO QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER:98V322000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 167,000 AND THE CURRENT MILEAGE WAS 173,000. UPDATED 11/23/12 *BF THE CONSUMER STATED THE PASSENGER LOWER BALL JOINT FAILED AS SHE WAS TRAVELING, BUT NO ACCIDENT OCCURRED, THE VEHICLE WAS THEN TOWED TO A LOCAL REPAIR SHOP, WHERE IT WAS REPAIRED. IN FACT, THE REPAIR SHOP REPLACED THE PASSENGER LOWER CONTROL ARM AS WELL AS THE LOWER BALL JOINT. APPROXIMATELY EIGHT MONTHS AFTER THE DRIVER'S SIDE LOWER BALL JOINT FAILED, AS SHE TRAVELED AGAIN. THE VEHICLE WAS TOWED TO THE SAME REPAIR SHOP, WHERE THEY REPLACED THE LOWER BALL JOINT. THREE MONTHS LATER, THE PASSENGER LOWER BALL JOINT FAILED.
TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. THE CONTACT WAS TRAVELING 30 MPH WHEN AN ABNORMAL SQUEALING WAS HEARD FROM THE DRIVER'S SIDE AS THE VEHICLE STARTED TO SHAKE ABNORMALLY. THE VEHICLE WAS TAKEN TO DEALER WHO CONFIRMED THAT THE FRONT END AND THE DRIVERS SIDE BALL JOINTS NEEDED TO BE REPLACED. IN ADDITION, THE DEALER CONFIRMED THAT THE VIN FAILED TO QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER:98V322000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 275 AND THE CURRENT MILEAGE WAS 276.
TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING 30 MPH AND WITHOUT ANY WARNING, THE PASSENGER SIDE AIRBAG DEPLOYED ERRONEOUSLY. THE AIRBAG WARNING LIGHT ILLUMINATED AFTER THE AIRBAG DEPLOYED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 120,000.
FORD MOTOR COMPANY, P.O. BOX 1904, DEARBORN, MICHIGAN 48121, CHOSE TO NOT WARN A SEGMENT OF THEIR FULL-SIZE CAR OWNERS WHO ARE "CIVILIAN" THAT THEIR CARS WERE PRODUCED WITH A PLASTIC INTAKE MANIFOLD THAT WAS FAILING AND CAUSING ENORMOUS COOLANT PROBLEMS FOR THEIR 4.6L V-8 ENGINES AND OTHER COMPONENT ENGINE PARTS. BECAUSE FORD DID NOT NOTIFY ME OF THEIR KNOWN PROBLEMS WITH THE INTAKE MANIFOLD THE DEFECTED PART CAUSED MY CAR TO REPEATEDLY LOOSE COOLANT AND CAUSE MY CAR TO OVERHEAT AND FINALLY BLOW MY INTAKE MANIFOLD GASKET CAUSING ME TO REPLACE DEFECTIVE INTAKE MANIFOLD (COPY OF SHOP BILL ATTACHED) AND CAUSING UNKNOWN DAMAGES TO MY ENGINE. I AM REQUESTING A REFUND FOR THESE REPAIRS.