1996 LINCOLN TOWN CAR

The contact owns a 1996 Lincoln Town Car. The contact stated while the vehicle was turned on and he was shifting the vehicle from park(P) to drive(D), with his foot on the brake pedal, the vehicle lunged forward at high speed. The contact stated that the acceleration was extreme. The contact observed smoke coming from the rear tires as the vehicle accelerated. The contact was able to safely stop the vehicle after approximately 50 feet but had to depress the brake pedal with force. The contact stated no warning light was illuminated. The contact stated that the vehicle was not turned off but was shifted to park(P). The contact had tested and shifted the vehicle from park (P), drive (D), neutral (N) and reverse (R) and the vehicle reacted normally to each gear change. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 140,000. The contact stated that the vehicle was sold to the mechanic who repaired it.

AS PER RECALL CRUISE CONTROL NEITHRT STARTS OR WORKS ON HIGHWAY

TL* THE CONTACT OWNS A 1996 LINCOLN TOWN CAR. WHILE ATTEMPTING TO DRIVE THE VEHICLE AND SHIFT THE GEAR INTO DRIVE WITH THE BRAKE PEDAL DEPRESSED. THE PEDAL TRAVELED TO THE FLOORBOARD AND ALL THE WARNING INDICATORS ILLUMINATED. WHEN THE CONTACT POURED BRAKE FLUID INTO THE RESERVOIR AND DEPRESSED THE BRAKE PEDAL, SMOKE APPEARED FROM THE ENGINE COMPARTMENT NEAR THE MASTER CYLINDER. THE CONTACT ALSO STATED THAT THE BRAKE LINE CORRODED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 1996 LINCOLN TOWN CAR. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO VIBRATE AND AN UNKNOWN CLICKING SOUND WAS HEARD FROM THE PASSENGER SIDE WHEEL WHEN MAKING A TURN. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT BALL JOINTS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 98V322000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

1. DRIVERS SEAT BELT LATCH IS BROKEN INTERNALLY AND CANNOT BE USED. TO CIRCUMVENT THE BROKEN LATCH, THE FRONT CENTER PASSENGER SEAT BELT IS BEING USED. 2. FRONT RIGHT HAND PASSENGER SEAT BELT CAN NO LONGER BE LATCHED WITHOUT FIRST PUSHING THE RELEASE BUTTON. 3. CRUISE CONTROL AUTOMATICALLY ENGAGED WHILE DRIVING IN RESIDENTIAL AREA, CAUSING A RAPID ACCELERATION OF MY VEHICLE ABOVE THE SPEED LIMIT. SLAMMING ON THE BRAKES FORCEFULLY DISENGAGING THE CRUISE CONTROL. ONE TIME OCCURRENCE.

1. DRIVERS SEAT BELT LATCH IS BROKEN INTERNALLY AND CANNOT BE USED. TO CIRCUMVENT THE BROKEN LATCH, THE FRONT CENTER PASSENGER SEAT BELT IS BEING USED. 2. FRONT RIGHT HAND PASSENGER SEAT BELT CAN NO LONGER BE LATCHED WITHOUT FIRST PUSHING THE RELEASE BUTTON. 3. CRUISE CONTROL AUTOMATICALLY ENGAGED WHILE DRIVING IN RESIDENTIAL AREA, CAUSING A RAPID ACCELERATION OF MY VEHICLE ABOVE THE SPEED LIMIT. SLAMMING ON THE BRAKES FORCEFULLY DISENGAGING THE CRUISE CONTROL. ONE TIME OCCURRENCE.

TL*THE CONTACT OWNS A 1996 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE STEERING WHEEL WAS VIBRATING AND THE WHEELS FELT AS IF THERE WERE TO DETACH FROM THE VEHICLE. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING LIGHT WAS CONTINUOUSLY ILLUMINATED AND THE SEAT BELTS WERE UNABLE TO LOCK PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

TL*THE CONTACT OWNS A 1996 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE STEERING WHEEL WAS VIBRATING AND THE WHEELS FELT AS IF THERE WERE TO DETACH FROM THE VEHICLE. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING LIGHT WAS CONTINUOUSLY ILLUMINATED AND THE SEAT BELTS WERE UNABLE TO LOCK PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

TL* THE CONTACT OWNS A 1996 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THERE WAS SMOKE COMING FROM UNDER THE HOOD. AS A RESULT, THE CONTACT DISCOVERED THAT THE BATTERY WIRES WERE BURNED AND BRAKE FLUID HAD SPILLED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO SWITCH GEARS. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CRUISE CONTROL WIRE ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 1996 LINCOLN TOWN CAR. THE CONTACT STATED WHILE DRIVING 55 MPH THERE WAS SMOKE EMITTING FROM THE ENGINE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE CONTACT OBSERVED THAT ANTI-FREEZE WAS COVERING THE ENGINE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE INTAKE MANIFOLD WAS CRACKED AND WOULD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000. UPDATED 10/24/2014*LJ THE CONSUMER STATED THAT THE DEFECTIVE PLASTIC INTAKE MANIFOLD WAS COVERED IN A CLASS ACTION LAWSUIT. THE CONSUMER BELIEVES THAT EVEN THOUGH THE DATE OF THE COVERAGE EXPIRED THE VEHICLE SHOULD STILL BE COVERED. UPDATED 04/16/2015 *JS

TL* THE CONTACT OWNS A 1996 LINCOLN TOWN CAR. THE CONTACT STATED WHILE DRIVING 55 MPH THERE WAS SMOKE EMITTING FROM THE ENGINE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE CONTACT OBSERVED THAT ANTI-FREEZE WAS COVERING THE ENGINE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE INTAKE MANIFOLD WAS CRACKED AND WOULD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000. UPDATED 10/24/2014*LJ THE CONSUMER STATED THAT THE DEFECTIVE PLASTIC INTAKE MANIFOLD WAS COVERED IN A CLASS ACTION LAWSUIT. THE CONSUMER BELIEVES THAT EVEN THOUGH THE DATE OF THE COVERAGE EXPIRED THE VEHICLE SHOULD STILL BE COVERED. UPDATED 04/16/2015 *JS

TL* THE CONTACT OWNS A 1996 LINCOLN TOWN CAR. THE CONTACT STATED THAT SMOKE WAS SEEN COMING FROM UNDER THE HOOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE REPAIRED AND WAS PARKED IN THE MECHANIC'S REPAIR SHOP WHEN THE VEHICLE CAUGHT ON FIRE. THE FIRE SPREAD QUICKLY AND DESTROYED THE REPAIR SHOP BUILDING AS WELL AS SEVERAL OTHER BUSINESSES, RESULTING IN OVER 7 MILLION DOLLARS WORTH OF DAMAGE. THE FIRE MARSHALL INFORMED THE CONTACT THAT THE FIRE WAS CAUSED BY THE PARKED VEHICLE BEING INSIDE THE BUILDING. THE FIRE OCCURRED PRIOR TO THE ANNOUNCEMENT OF NHTSA CAMPAIGN NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE CONTACT INDICATED THAT THE VEHICLE EXHIBITED THE SAME DEFECT THAT WAS LISTED IN THE RECALL CAMPAIGN. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 196,000. *TR

TL* THE CONTACT OWNS A 1996 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE DRIVER AND CENTER SEAT BELT RECEPTACLES FAILED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED THAT THE SEAT BELT SYSTEM NEEDED TO BE REPLACED. THE SEAT BELT SYSTEM WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 35,000. UPDATED 4/24/13 *CN UPDATED 05/29/2013 *JS

THE VEHICLE WAS PARKED WHEN WE WERE INFORMED THAT THERE WAS SMOKE COMING FROM OUR VEHICLE, I WENT TO INVESTIGATE AND FOUND THAT THE VEHICLE WAS SMOKING TERRIBLY, I RAISED THE HOOD AND THERE WAS FIRE, THE FIRE DEPARTMENT WAS CALLED, WE GOT A FIRE EXTINGUISHER AND PROCEED TO PUT THE FIRE OUT. THE FIRE DEPT. ARRIVED AND FINISHED UP AND WROTE UP SOME INFORMATION. I HAD THE VEHICLE TOWED HOME WHERE IT NOW SITS. *JS

HEADLIGHTS AND DASH PANEL CUT OFF INTERMITTENTLY WHILE DRIVING ON SMOOTH PAVEMENT FOR PAST 10 YEARS. I HAVE HAD DEALERSHIP EXPERIENCE THIS BUT THEY COULD NOT FIND ANY PROBLEM. ALSO, THE SPEEDOMETER SHOWS CAR SPEED AT 100 OR MORE MPH WHEN STARTING CAR BUT GOES TO NORMAL WHEN MOVING. I JUST REPLACED THE MOTORCRAFT ALTERNATOR WITH A REBUILD VERSION AND THE SPEEDOMETER PROBLEM IS GONE. CAN'T BE SURE THAT THE HEADLIGHT ISSUE IS GONE TOO, BUT THIS SEEMS TO BE THE MAGIC FIX. I'M WONDERING IF A BATCH OF INTERMITTENTLY DEFECTIVE MOTORCRAFT ALTERNATORS WERE OEM SINCE THIS SEEMS TO BE A PROBLEM FOR OTHERS. IT IS VERY SCARY TO BE DRIVING 55 MPH AND HAVE THE HEADLIGHTS CUT OFF FOR A SHORT TIME. MONTHS GO BY AND NOTHING HAPPENS; THEN THERE IT IS AGAIN. I WAS THINKING THAT THE CAR WAS HAUNTED. I STILL HAVE THE OLD MOTORCRAFT ALTERNATOR BUT I WILL RETURN IT TO AUTOZONE TO GET MY CORE BACK UNLESS IT CAN BE USED TO DETERMINE IT IS DEFECTIVE. OVER THE YEARS I HAVE SPENT A LOT AT REPAIR SHOPS AND THE DEALERSHIP TRYING TO LOCATE THE CAUSE OF THIS. AT THE SUGGESTION OF THE DEALER SERVICE MANAGER, I REPLACED THE SPEED SENSOR TWICE OVER THE YEARS TO "FIX" THE ERRATIC SPEED AT STARTUP BUT WITHOUT ANY CHANGE. *KB

HEADLIGHTS AND DASH PANEL CUT OFF INTERMITTENTLY WHILE DRIVING ON SMOOTH PAVEMENT FOR PAST 10 YEARS. I HAVE HAD DEALERSHIP EXPERIENCE THIS BUT THEY COULD NOT FIND ANY PROBLEM. ALSO, THE SPEEDOMETER SHOWS CAR SPEED AT 100 OR MORE MPH WHEN STARTING CAR BUT GOES TO NORMAL WHEN MOVING. I JUST REPLACED THE MOTORCRAFT ALTERNATOR WITH A REBUILD VERSION AND THE SPEEDOMETER PROBLEM IS GONE. CAN'T BE SURE THAT THE HEADLIGHT ISSUE IS GONE TOO, BUT THIS SEEMS TO BE THE MAGIC FIX. I'M WONDERING IF A BATCH OF INTERMITTENTLY DEFECTIVE MOTORCRAFT ALTERNATORS WERE OEM SINCE THIS SEEMS TO BE A PROBLEM FOR OTHERS. IT IS VERY SCARY TO BE DRIVING 55 MPH AND HAVE THE HEADLIGHTS CUT OFF FOR A SHORT TIME. MONTHS GO BY AND NOTHING HAPPENS; THEN THERE IT IS AGAIN. I WAS THINKING THAT THE CAR WAS HAUNTED. I STILL HAVE THE OLD MOTORCRAFT ALTERNATOR BUT I WILL RETURN IT TO AUTOZONE TO GET MY CORE BACK UNLESS IT CAN BE USED TO DETERMINE IT IS DEFECTIVE. OVER THE YEARS I HAVE SPENT A LOT AT REPAIR SHOPS AND THE DEALERSHIP TRYING TO LOCATE THE CAUSE OF THIS. AT THE SUGGESTION OF THE DEALER SERVICE MANAGER, I REPLACED THE SPEED SENSOR TWICE OVER THE YEARS TO "FIX" THE ERRATIC SPEED AT STARTUP BUT WITHOUT ANY CHANGE. *KB

I OWN A 1996 LINCOLN TOWNCAR VIN [XXX]. ON SATURDAY 7/9/2011 MY BRAKE LINES BROKE AND MY BRAKES FAILED IN ROCKWOOD, TN. FORTUNATELY I WAS ABLE TO SAFELY DRIVE THE CAR TO A SAFE PLACE WHERE I HAD A FRIEND PATCH THE LINES WITH RUBBER HOSES AND WAS ABLE TO AGAIN USE MY BRAKES. I DISCOVERED THAT FORD HAS ISSUED A RECALL FOR CERTAIN TOWNCARS #79493 4/7/1998 FOR BRAKE LINE REPLACEMENT. I WENT TO 2 FORD DEALERSHIPS AND WAS TOLD THIS RECALL DIDN'T COVER MY CAR. I FEEL THIS RECALL SHOULD COVER MY CAR BECAUSE THE SAME DEFECTS ON THE TOWNCARS COVERED ARE PRESENT ON MY TOWNCAR AND CAUSED THE BRAKE LINES TO BREAK. I AM ASKING FORD TO AUTHORIZE ME TO RECEIVE THE SAME PROTECTION AFFORDED THE OWNERS OF THE COVERED TOWNCARS AND COVER MY REPAIRS AT ONE OF MY LOCAL FORD DEALERSHIPS. I CALLED THE CUSTOMER RELATIONS CENTER ON 7/12/2011 AND WAS GIVEN A CASE NUMBER [XXX]. I CALLED AGAIN ON 7/13/2011 AND WAS TOLD THE RECALL DIDN'T COVER MY CAR. I AM ONLY ASKING FOR THE SAME TREATMENT AFFORDED MANY OTHER COVERED 1996 TOWNCAR OWNERS UNDER THIS RECALL! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *KB

I OWN A 1996 LINCOLN TOWNCAR VIN [XXX]. ON SATURDAY 7/9/2011 MY BRAKE LINES BROKE AND MY BRAKES FAILED IN ROCKWOOD, TN. FORTUNATELY I WAS ABLE TO SAFELY DRIVE THE CAR TO A SAFE PLACE WHERE I HAD A FRIEND PATCH THE LINES WITH RUBBER HOSES AND WAS ABLE TO AGAIN USE MY BRAKES. I DISCOVERED THAT FORD HAS ISSUED A RECALL FOR CERTAIN TOWNCARS #79493 4/7/1998 FOR BRAKE LINE REPLACEMENT. I WENT TO 2 FORD DEALERSHIPS AND WAS TOLD THIS RECALL DIDN'T COVER MY CAR. I FEEL THIS RECALL SHOULD COVER MY CAR BECAUSE THE SAME DEFECTS ON THE TOWNCARS COVERED ARE PRESENT ON MY TOWNCAR AND CAUSED THE BRAKE LINES TO BREAK. I AM ASKING FORD TO AUTHORIZE ME TO RECEIVE THE SAME PROTECTION AFFORDED THE OWNERS OF THE COVERED TOWNCARS AND COVER MY REPAIRS AT ONE OF MY LOCAL FORD DEALERSHIPS. I CALLED THE CUSTOMER RELATIONS CENTER ON 7/12/2011 AND WAS GIVEN A CASE NUMBER [XXX]. I CALLED AGAIN ON 7/13/2011 AND WAS TOLD THE RECALL DIDN'T COVER MY CAR. I AM ONLY ASKING FOR THE SAME TREATMENT AFFORDED MANY OTHER COVERED 1996 TOWNCAR OWNERS UNDER THIS RECALL! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *KB

BRAKES FAILED - DUE TO SEVERE CORROSION ON BRAKE LINES (RIGHT FRONT). SECOND OCCURRENCE DIFFERENT BRAKE LINE(REAR). ALSO OCCURRED ON MY NEIGHBORS 1996 LINCOLN TOWN CAR (REAR BRAKE LINE) BOTH CARS ARE AVAILABLE FOR INSPECTION. SERIOUS ACCIDENT AVOIDED BY USING EMERGENCY BRAKE. *TR

I'VE OWNED A 96 LINCOLN TOWN CAR FOR ABOUT 2 YEARS NOW AND THE INTAKE MANIFOLD CRACKED RECENTLY WHAT CAN I DO ABOUT THAT CAUSE I'VE JUST RECENTLY HEARD ABOUT THE RECALL AND I DON'T WANT TO HAVE TO WORRY ABOUT THAT CONSTANTLY HAPPENING, IS THERE ANY THING I CAN DO. *TR

1996 LINCOLN TOWNCAR. CONSUMER REQUESTS REIMBURSEMENT FOR THE REPLACEMENT OF THE HEATER CORE *TGW UPDATED 06/01/11. *JB. UPDATED 06/28/11. *JB UPDATED 09/12/11. *JB

TL*THE CONTACT OWNS A 1996 LINCOLN TOWN CAR WITH 92000 MILES. THE CONTACT STATED THAT WHEN TURNING THE STEERING WHEEL HE HEARD A CLANKING NOISE. THE CONTACT STATED THAT RECALL 98V322000, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT WAS THE CAUSE OF FAILURE. THE MANUFACTURER WAS CALLED BUT THEY COULD NOT FIND ANY RECORD OF THE VEHICLE BEING REPAIRED OR INCLUDED IN THE RECALL.

WHILE DRIVING MY 1996 SIGNATURE SERIES TOWN CAR ABOUT 25 MIS/HR IN RESIDENTIAL AREA THE RIGHT FRONT BALL JOINT SUSPENSION COLLAPSED & "ROLLED" UNDER THE CAR FRAME. THE SLOW SPEED ENABLED THE CAR TO BE STOPPED WITHIN FEET. DRIVER & A PASSENGER UNHURT. CAR TOWED TO AAA CERTIFIED GARAGE THAT HAD BEEN USED FOR OVER 25 YEARS. SUSPENSION REPLACED AS WAS THE LEFT ONE THAT MECHANIC DEEMED READY TO ALSO COLLAPSE. RESIDENT MUNICIPALITY LITERALLY SURROUNDED BY EXPRESSWAYS WHOSE SPEED LIMIT IS 65 MIS/HR. DEATHS AND OR SEVERE INJURIES WOULD MOST CERTAINLY HAVE RESULTED HAD COLLAPSE OCCURRED WHILE DRIVING AT ALLOWED SPEED LIMIT AS THIS DRIVER DOES. THE CAR HAD 92551 CAREFULLY DRIVEN MILES ON IT. CAR ALWAYS GARAGED AND METICULOUSLY MAINTAINED BY OWNER, DEALER AND THE MECHANIC USED . WORSE THAT DID HAPPEN WAS THE ALMOST $500 BILL & BEING LATE FOR AN ANNUAL CONFERENCE BEING HELD AT NEARBY UNIVERSITY. *TR

WHILE DRIVING MY 1996 SIGNATURE SERIES TOWN CAR ABOUT 25 MIS/HR IN RESIDENTIAL AREA THE RIGHT FRONT BALL JOINT SUSPENSION COLLAPSED & "ROLLED" UNDER THE CAR FRAME. THE SLOW SPEED ENABLED THE CAR TO BE STOPPED WITHIN FEET. DRIVER & A PASSENGER UNHURT. CAR TOWED TO AAA CERTIFIED GARAGE THAT HAD BEEN USED FOR OVER 25 YEARS. SUSPENSION REPLACED AS WAS THE LEFT ONE THAT MECHANIC DEEMED READY TO ALSO COLLAPSE. RESIDENT MUNICIPALITY LITERALLY SURROUNDED BY EXPRESSWAYS WHOSE SPEED LIMIT IS 65 MIS/HR. DEATHS AND OR SEVERE INJURIES WOULD MOST CERTAINLY HAVE RESULTED HAD COLLAPSE OCCURRED WHILE DRIVING AT ALLOWED SPEED LIMIT AS THIS DRIVER DOES. THE CAR HAD 92551 CAREFULLY DRIVEN MILES ON IT. CAR ALWAYS GARAGED AND METICULOUSLY MAINTAINED BY OWNER, DEALER AND THE MECHANIC USED . WORSE THAT DID HAPPEN WAS THE ALMOST $500 BILL & BEING LATE FOR AN ANNUAL CONFERENCE BEING HELD AT NEARBY UNIVERSITY. *TR

LINCOLN TOWN CAR WENT ON FIRE IN GARAGE FROM CRUISE CONTROL SWITCH. TOTAL HOUSE FIRE. *TR

LINCOLN TOWN CAR WENT ON FIRE IN GARAGE FROM CRUISE CONTROL SWITCH. TOTAL HOUSE FIRE. *TR

I OWN A 1996 LINCOLN TOWN CAR WITH APPROXIMATELY 73,000 MILES ON THE ODOMETER. RECENTLY, I HAVE BEEN EXPERIENCING PROBLEMS WITH THE FRONT END WOBBLING. I TOOK THE CAR TO SEARS AUTOMOTIVE AND DISCOVERED THAT THE LOWER BALL JOINT ARE DEFECTIVE AND CONTROL ARMS. THE PROBLEM MATCHES EXACTLY YOUR RECALL BELOW: NHTSA CAMPAIGN ID NUMBER: 98V322000 SUMMARY: VEHICLE DESCRIPTION: CERTAIN 1996-1999 FORD CROWN VICTORIA POLICE, FLEET, NATURAL GAS, AND 1996-1999 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT WERE PRODUCED WITH A LOWER CONTROL ARM BALL JOINT CONTAINING A ONE PIECE BEARING; AND 1990-1996 FORD CROWN VICTORIA POLICE, FLEET, AND NGV VEHICLES AND 1990-1996 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT HAVE BEEN SERVICED WITH EITHER A BALL JOINT CONTAINING THE ONE-PIECE BEARING OR A FRONT LOWER CONTROL ARM CONTAINING A BALL JOINT WITH A ONE-PIECE BEARING. THE ONE-PIECE BEARING WITHIN THE LOWER CONTROL ARM BALL JOINT CAN WEAKEN SLOWLY DURING USE AND EVENTUALLY CRACK. THIS COULD RESULT IN SEPARATION OF THE BALL AND CAP OF THE JOINT, ALLOWING THE CONTROL ARM TO DROP TO THE GROUND. CONSEQUENCE: IF THIS OCCURS WHILE THE VEHICLE IS MOVING, REDUCED STEERING CONTROL COULD OCCUR, INCREASING THE RISK OF A CRASH. REMEDY: DEALERS WILL REPLACE THE LOWER CONTROL ARM BALL JOINTS (2). NOTES: OWNER NOTIFICATION IS EXPECTED TO BEGIN JANUARY 18, 1999. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673. ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236). WE NEVER RECEIVE NOTICE OF ANY RECALL. HOWEVER, WHEN I ATTEMPTED TO CALL FORD CUSTOMER SERVICE THEY COULD NOT FIND THIS RECALL OR MY VIN. THEREFORE, I AM RESPECTFULLY REQUESTING THAT YOU ADD OUR VEHICLE VIN TO THIS RECALL FOR REPAIR. *TR

I OWN A 1996 LINCOLN TOWN CAR WITH APPROXIMATELY 73,000 MILES ON THE ODOMETER. RECENTLY, I HAVE BEEN EXPERIENCING PROBLEMS WITH THE FRONT END WOBBLING. I TOOK THE CAR TO SEARS AUTOMOTIVE AND DISCOVERED THAT THE LOWER BALL JOINT ARE DEFECTIVE AND CONTROL ARMS. THE PROBLEM MATCHES EXACTLY YOUR RECALL BELOW: NHTSA CAMPAIGN ID NUMBER: 98V322000 SUMMARY: VEHICLE DESCRIPTION: CERTAIN 1996-1999 FORD CROWN VICTORIA POLICE, FLEET, NATURAL GAS, AND 1996-1999 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT WERE PRODUCED WITH A LOWER CONTROL ARM BALL JOINT CONTAINING A ONE PIECE BEARING; AND 1990-1996 FORD CROWN VICTORIA POLICE, FLEET, AND NGV VEHICLES AND 1990-1996 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT HAVE BEEN SERVICED WITH EITHER A BALL JOINT CONTAINING THE ONE-PIECE BEARING OR A FRONT LOWER CONTROL ARM CONTAINING A BALL JOINT WITH A ONE-PIECE BEARING. THE ONE-PIECE BEARING WITHIN THE LOWER CONTROL ARM BALL JOINT CAN WEAKEN SLOWLY DURING USE AND EVENTUALLY CRACK. THIS COULD RESULT IN SEPARATION OF THE BALL AND CAP OF THE JOINT, ALLOWING THE CONTROL ARM TO DROP TO THE GROUND. CONSEQUENCE: IF THIS OCCURS WHILE THE VEHICLE IS MOVING, REDUCED STEERING CONTROL COULD OCCUR, INCREASING THE RISK OF A CRASH. REMEDY: DEALERS WILL REPLACE THE LOWER CONTROL ARM BALL JOINTS (2). NOTES: OWNER NOTIFICATION IS EXPECTED TO BEGIN JANUARY 18, 1999. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673. ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236). WE NEVER RECEIVE NOTICE OF ANY RECALL. HOWEVER, WHEN I ATTEMPTED TO CALL FORD CUSTOMER SERVICE THEY COULD NOT FIND THIS RECALL OR MY VIN. THEREFORE, I AM RESPECTFULLY REQUESTING THAT YOU ADD OUR VEHICLE VIN TO THIS RECALL FOR REPAIR. *TR

I OWN A 1996 LINCOLN TOWN CAR WITH APPROXIMATELY 73,000 MILES ON THE ODOMETER. RECENTLY, I HAVE BEEN EXPERIENCING PROBLEMS WITH THE FRONT END WOBBLING. I TOOK THE CAR TO SEARS AUTOMOTIVE AND DISCOVERED THAT THE LOWER BALL JOINT ARE DEFECTIVE AND CONTROL ARMS. THE PROBLEM MATCHES EXACTLY YOUR RECALL BELOW: NHTSA CAMPAIGN ID NUMBER: 98V322000 SUMMARY: VEHICLE DESCRIPTION: CERTAIN 1996-1999 FORD CROWN VICTORIA POLICE, FLEET, NATURAL GAS, AND 1996-1999 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT WERE PRODUCED WITH A LOWER CONTROL ARM BALL JOINT CONTAINING A ONE PIECE BEARING; AND 1990-1996 FORD CROWN VICTORIA POLICE, FLEET, AND NGV VEHICLES AND 1990-1996 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT HAVE BEEN SERVICED WITH EITHER A BALL JOINT CONTAINING THE ONE-PIECE BEARING OR A FRONT LOWER CONTROL ARM CONTAINING A BALL JOINT WITH A ONE-PIECE BEARING. THE ONE-PIECE BEARING WITHIN THE LOWER CONTROL ARM BALL JOINT CAN WEAKEN SLOWLY DURING USE AND EVENTUALLY CRACK. THIS COULD RESULT IN SEPARATION OF THE BALL AND CAP OF THE JOINT, ALLOWING THE CONTROL ARM TO DROP TO THE GROUND. CONSEQUENCE: IF THIS OCCURS WHILE THE VEHICLE IS MOVING, REDUCED STEERING CONTROL COULD OCCUR, INCREASING THE RISK OF A CRASH. REMEDY: DEALERS WILL REPLACE THE LOWER CONTROL ARM BALL JOINTS (2). NOTES: OWNER NOTIFICATION IS EXPECTED TO BEGIN JANUARY 18, 1999. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673. ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236). WE NEVER RECEIVE NOTICE OF ANY RECALL. HOWEVER, WHEN I ATTEMPTED TO CALL FORD CUSTOMER SERVICE THEY COULD NOT FIND THIS RECALL OR MY VIN. THEREFORE, I AM RESPECTFULLY REQUESTING THAT YOU ADD OUR VEHICLE VIN TO THIS RECALL FOR REPAIR. *TR

TL*THE CONTACT OWNS A 1996 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE BATTERY DRAINS SO FREQUENTLY THAT THE VEHICLE CANNOT BE DRIVEN FOR LONG DISTANCES OR AT NIGHT. THE DEALER STATED THAT THE LIGHT CONTROL MODULE CAUSED THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 214,778 AND FAILURE MILEAGE WAS 212,733. UPDATED 8/7/09 *CN UPDATED 080/11/09.*JB

MY VEHICLE STARTED SMOKING OUT OF THE EXHAUST. ANTI FREEZE LOSS AND SMOKE, ANYTIME IT IS RUNNING. CAR HAS BEEN IN A GARAGE, AWAITING NEW, IMPROVED INTAKE MANIFOLD TO REPLACE DEFECTIVE ORIGINAL ONE. I HAVE PURCHASED THE PARTS. HAS NOT BEEN INSTALLED YET; BIG JOB, I AM TOLD BY DEALER. FORD APPARENTLY ADMITTED ABOUT THE DEFECTIVE PART IN COURT. *TR

LOWER BALL JOINT ON THE RT. SIDE & LT. SIDE FAIL WHILE DRIVING DOWN THE ROAD, DROPPING CAR TO THE GROUND . TOWED TO FORDS REPAIR SHOP AND HAD BOTH REPLACED. LAST FALL THE RT. ONE BROKE AND WAS REPLACED. KNOW THE LT. ONE. *TR

LOWER BALL JOINT ON THE RT. SIDE & LT. SIDE FAIL WHILE DRIVING DOWN THE ROAD, DROPPING CAR TO THE GROUND . TOWED TO FORDS REPAIR SHOP AND HAD BOTH REPLACED. LAST FALL THE RT. ONE BROKE AND WAS REPLACED. KNOW THE LT. ONE. *TR

IN 1996 BEFORE I PURCHASED MY 96 LINCOLN TOWN CAR THERE WAS A RECALL ON THE REAR SEAT BELTS (96V109000). THE REAR SEAT BELTS HAVE STARTED TO NOT WORK. I CONTACTED THE DEALER THAT SOLD IT TO ME AND WAS TOLD THAT THEY HAVE NO RECORD OF THE RECALL OR IF IT WAS A RECALL. WHAT DO I DO? I WILL GET A TICKET IF NOT USING OR SHOULD A DEATH OCCUR IF IN AN ACCIDENT. THE BELTS WILL JUST NOT PULL DOWN. *TR

TL*THE CONTACT OWNS A 1996 LINCOLN TOWN CAR. THE CONTACT RECEIVED A SAFETY RECALL NOTICE IN SEPTEMBER OF 2007 FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE SPEED CONTROL SWITCH WAS DISCONNECTED IN MARCH OF 2008. ONCE THE SWITCH WAS DISCONNECTED, HE BEGAN HEARING A BUZZING SOUND WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE ABS LIGHT ILLUMINATED. WHEN TAKEN TO THE DEALER, THE CONTACT WAS INFORMED THAT THE VEHICLE SPEED CONTROL HAD NOTHING TO DO WITH THE BUZZING SOUND THAT THE BRAKES WERE MAKING. HE FILED COMPLAINT NUMBER 0377821518 WITH FORD. THE CURRENT MILEAGE WAS 29,167 AND FAILURE MILEAGE WAS 28,000.

SMALL PIECE OF PLASTIC FROM INTAKE WENT INTO THE CYLINDER #4 AND RAPPED AROUND ONE OF THE VALUES CAUSING THIS VALUE TO STAY OPEN SO CYLINDER #4 HAS NO COMPRESSION. *TR

TL*THE CONTACT OWNS A 1996 LINCOLN TOWN CAR. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL IN JULY OF 2007. THE VEHICLE HAS STILL NOT BEEN REPAIRED. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 300,000.

1996 LINCOLN TOWN CAR WITH RECALL ON SPEED CONTROL. CONSUMER STATES THAT THEY DISCONNECTED THE CRUISE CONTROL BUT HAVE NOT REPAIRED THE PROBLEM. HE WOULD LIKE THE PROBLEM REPAIRED WITH THE REPLACEMENT PART. *KB

1996 LINCOLN TOWN CAR RECALL FOR SPEED CONTROL DEACTIVATION SWITCH. I HAVE A LETTER FROM THE MANUFACTURER THAT STATES THAT THERE ARE PARTS AVAILABLE FOR THIS REPAIR BUT HAVE YET TO RECEIVE A CALL FROM THE DEALER, I'M TOLD I'M ON THE LIST.. HOW LONG SHOULD THIS TAKE? *TR

TL*THE CONTACT OWNS A 1996 LINCOLN TOWN CAR. THE CONTACT RECEIVED A FORD RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL IN MARCH OF 2008. HE SCHEDULED AN APPOINTMENT FOR APRIL TO HAVE THE VEHICLE REPAIRED. A REPRESENTATIVE FROM THE DEALER INFORMED HIM THAT THE FORD PARTS WOULD BE UNAVAILABLE UNTIL THE MANUFACTURER SENT THE PARTS TO THE DEALER. THE CRUISE CONTROL SWITCH HAS NOT BEEN DISCONNECTED BECAUSE THE CONTACT WAS NOT GIVEN AN ESTIMATE AS TO WHEN THE PARTS ARE EXPECTED TO ARRIVE. THERE HAD BEEN NO FAILURE TO DATE. THE POWERTRAIN AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 80,000.

DEALERSHIP FAILED TO PROVIDE PROMPT REPAIR OF A FIRE HAZARD RECALL. I MADE AN APPOINTMENT AS THE RECALL REQUESTED FOR THE SPEED CONTROL FIRE HAZARD, THE DEALERSHIP PUT AT LEAST FOUR OTHER VEHICLES AHEAD OF MINE AND THIS IS A SMALL DEALERSHIP. THIS WAS A WORK DAY FOR ME, HENCE THE APPOINTMENT, AND A REPAIR THAT WOULD TAKE LESS THAN 15 MINUTES WAS LOOKING TO TAKE A COUPLE OF HOURS. OBVIOUSLY THE DEALERSHIP MAKES MORE INCOME FROM REGULAR REPAIR JOBS, BUT THIS IS A LINCOLN PROBLEM THAT SHOULD HAVE BEEN HANDLED ON A PRIORITY BASIS SINCE IS PRESENTS A FIRE HAZARD. I HAVE DONE MY PART, I CANNOT AFFORD TO TAKE OFF 2 OR 3 HOURS BECAUSE THE RECALL REPAIR IS NOT A MONEY MAKER FOR THE DEALERSHIP. *TR

TL*THE CONTACT OWNS A 1996 LINCOLN TOWN CAR. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL AND TOOK THE VEHICLE TO THE DEALER FOR REPAIR. AFTER THE REPAIR WAS PERFORMED, THE VEHICLE WOULD NOT START. THE CONTACT HAD TO DISCONNECT THE WIRING HARNESS FROM THE SWITCH, WHICH ENABLED HIS VEHICLE TO START. AS A RESULT, THE VEHICLE DOES NOT HAVE CRUISE CONTROL FUNCTIONALITY. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 101,252 AND FAILURE MILEAGE WAS 98,000.

TL*THE CONTACT OWNS A 1996 LINCOLN TOWN CAR. THE CONTACT HAD HIS VEHICLE SPEED CONTROL SWITCH DISCONNECTED ON 09/20/2007 BY ONE FORD DEALER, AND ON 03/06/2008 BY ANOTHER FORD DEALER. THE DEALER RETURNED THE VEHICLE TO HIM AND STATED THAT THEY MADE THE FINAL REPAIR. MEANWHILE, THE BRAKES FAILED. THE MECHANIC LOOSENED THE BRAKE LINE AND ALL OF THE FLUID CAME OUT OF THE VEHICLE. THEY REPAIRED THE BRAKES, BUT THE VEHICLE SPEED CONTROL STILL DOES NOT WORK. THE DEALER WANTS A $85.00 FOR A DIAGNOSTIC TO FIND OUT THE CAUSE OF THE FAILURE. THE DEALER STATED THE REPAIR WAS MADE TO THE VEHICLE SPEED CONTROL, BUT DID NOT LAST. THE CONTACT STATED THAT SOMETHING HAD TO BE WRONG WITH THE VEHICLE SPEED CONTROL BEFORE THE REPAIR WAS MADE. THE CURRENT AND FAILURE MILEAGES WERE 22,000. UPDATED 03-25-08 *BF UPDATED 03/25/08 *TR

TL*THE CONTACT OWNS A 1996 LINCOLN TOWNCAR. HE RECEIVED A RECALL NOTICE FOR HIS CRUISE CONTROL (RECALL 07V336000) IN SEPTEMBER AND HAD THE CRUISE CONTROL DEACTIVATED AT THAT TIME. HE WAS TOLD THAT THE PARTS FOR THE REPAIR WOULD BE DONE IN DECEMBER. THE FINAL REPAIR WAS PERFORMED IN MARCH 2008; HOWEVER, THE CRUISE CONTROL DID NOT FUNCTION. THE DEALER WANTED TO CHARGE HIM $80 TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 107,000. UPDATED 04/03/08. *LJ

TL*THE CONTACT OWNS A 1996 LINCOLN TOWN CAR. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL) AND FORD RECALL NUMBER 05S28 IN AUGUST OF 2007. HE CALLED FORD MOTOR COMPANY ON SEVERAL DIFFERENT OCCASIONS AND THEY INITIALLY STATED THAT THE PARTS WOULD BE AVAILABLE IN MID-DECEMBER AND THEN LATER IN JANUARY OF 2008. THE CONTACT CALLED BACK AND WAS INFORMED THAT THERE WAS NO SPECIFIC DATE. THE DEACTIVATION SWITCH WAS NOT DISCONNECTED. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 130,000.

TL*THE CONTACT OWNS A 1996 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 5 MPH, THE TIE ROD DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A MECHANIC AND HE STATED THAT THE FAILURE OCCURS FREQUENTLY FOR THAT YEAR, MAKE, AND MODEL VEHICLE. HE FURTHER STATED THAT THERE WAS NO LUBRICATION IN THE ZERKS ON THE TIE RODS FOR THAT YEAR, MAKE, AND MODEL VEHICLE, WHICH CAUSED THE FAILURE TO OCCUR. THE CONTACT WAS RESPONSIBLE FOR PAYING $229 TO REPAIR THE VEHICLE. THE INTAKE MANIFOLD CRACKED AND ALL OF THE WATER LEFT THE EXHAUST SYSTEM. THE CONTACT WAS RESPONSIBLE FOR PAYING $900 FOR THAT REPAIR. THE MANUFACTURER WAS UNABLE TO ASSIST. THE FAILURE MILEAGE WAS 94,000 AND CURRENT MILEAGE WAS 100,000. UPDATED 02/15/08. *LJ

TL*THE CONTACT OWNS A 1996 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 5 MPH, THE TIE ROD DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A MECHANIC AND HE STATED THAT THE FAILURE OCCURS FREQUENTLY FOR THAT YEAR, MAKE, AND MODEL VEHICLE. HE FURTHER STATED THAT THERE WAS NO LUBRICATION IN THE ZERKS ON THE TIE RODS FOR THAT YEAR, MAKE, AND MODEL VEHICLE, WHICH CAUSED THE FAILURE TO OCCUR. THE CONTACT WAS RESPONSIBLE FOR PAYING $229 TO REPAIR THE VEHICLE. THE INTAKE MANIFOLD CRACKED AND ALL OF THE WATER LEFT THE EXHAUST SYSTEM. THE CONTACT WAS RESPONSIBLE FOR PAYING $900 FOR THAT REPAIR. THE MANUFACTURER WAS UNABLE TO ASSIST. THE FAILURE MILEAGE WAS 94,000 AND CURRENT MILEAGE WAS 100,000. UPDATED 02/15/08. *LJ

TL*THE CONTACT OWNS A 1996 LINCOLN TOWN CAR. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V366000 (VEHICLE SPEED CONTROL). THE PART WAS UNAVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 90,000. UPDATED 03-19-08 *BF THE CONSUMER STATED WHEN OBTAINING THE FORM, HE WAS INFORMED FORD WAS SENDING OUT POSTCARDS TO INFORM OWNERS WHEN TO BRING THE VEHICLES IN FOR THE REPAIRS, HOWEVER THE CONSUMER STATED HAS NOT RECEIVED THE INFORMATION AS OF YET. UPDATED 03/19/08 *TR

TL*THE CONTACT OWNS A 1996 LINCOLN TOWN CAR. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE PART WAS UNAVAILABLE AND THE DEACTIVATION SWITCH WAS DISCONNECTED. THE CONTACT UNDERWENT A HIP REPLACEMENT AND CANNOT DRIVE WITHOUT THE CRUISE CONTROL FEATURE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 92,000.

I RECEIVED 2 RECALL NOTICES THIS PAST OCTOBER. THE RECALL WAS TO HAVE THE SPEED CONTROL DEVICE REPLACED. ONE FOR MY 96 LINCOLN TOWNCAR AND THE OTHER FOR MY 2000 HOLIDAY RAMBLER (BOTH EQUIPPED WITH FORD MOTORS. I HAVE CONTACTED THE LOCAL FORD DEALER RE THE LINCOLN RIGHT AFTER RECEIVING THE RECALL NOTICE. WAS TOLD THAT FORD SHOULD BE SENDING THE REPLACEMENT SPEED CONTROL DEVICE BY DECEMBER. IT IS NOW THE 16TH OF JAN 2008 AND ALEXANDER FORD HAS NOT RECEIVED THE REPLACEMENT PART. I WOULD LIKE TO KNOW WHY THE DELAY. *TR