2020 LAND ROVER RANGE ROVER SPORT Recalls, Complaints & Safety

The contact owns a 2020 Land Rover Range Rover Sport. The contact stated that within a week of purchasing the vehicle new, there was an abnormally strong odor coming from the vehicle. The dealer picked up the vehicle and performed an engine cleaning; however, the failure recurred within days. The contact stated that the low coolant warning light was frequently illuminated. The vehicle was taken to the dealer, where the contact was informed that no issue was found. The contact stated that the failure persisted. The vehicle was taken to the dealer, where coolant was added to the vehicle, and the contact had frequently added coolant to the vehicle as needed. The vehicle was taken back to the dealer, where several coolant leaks were found. The vehicle was repaired; however, the failure persisted. The vehicle was taken to Land Rover Charlotte (6710 E Independence Blvd, Charlotte, NC 28212), where it was diagnosed that the inner coolant had leaked into the engine, and there were metal shavings found in the oil. The dealer determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The contact stated that the vehicle was diagnosed after the warranty had expired. The contact related the failure to NHTSA Campaign Number: 23V044000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was notified of the failure and previously offered several vouchers for the repairs. The failure mileage was unknown.

fuel supply line from fuel tank at the engine is leaking on top of the valve cover causing a fire hazzard. The part is not available from the dealership as they said it is on national backorder this line is not damaged in any way and should not be leaking. This needs to be a recall and not the responibility of the customer. The part number from the dealer is LR140080

48V DCDC converter failed leaving car with no power or option to move safety to the side of the road. Part currently backordered due to a high amount of failures.

While traveling at highway speeds, the vehicle suffered a sudden and total loss of motive power (high-speed stall) without prior symptoms. A "Charging System Fault" message appeared seconds before the engine and all critical electrical systems shut down. This failure occurred in active traffic, resulting in the immediate loss of power steering and electronic braking assistance, creating an imminent collision risk for the occupants and surrounding motorists. Component Failure: The authorized dealer confirmed the failure of the DC-DC Converter (original part LR176476), which regulates the 48V-to-12V charging cycle. The component is currently held by the dealer and available for inspection. The failure caused a secondary total depletion of the 12V battery, rendering the vehicle's safety lighting and hazard signals inoperable. Manufacturer Awareness: The dealer confirmed the original part has been discontinued and superseded by a revised design (Part 433123472) due to known defects. Furthermore, the dealer stated that multiple other vehicles are currently grounded at their location awaiting the same backordered safety component. There is currently no estimated time of arrival for the revised part, leaving the vehicle indefinitely sidelined due to a systemic manufacturing flaw.

Due to the poor underbody shielding on these vehicles, the entire hydraulic system (lines, fitting, pumps, etc) of the Active Cornering Enhancement (ACE) system had severely corroded and must be replaced. If this system fails, you lose your air suspension and makes the car unsafe in turning while driving causing you to lose control over your vehicle. My independent service center quote is for $10,000 (which is cheaper than Land Rover ~$15k). There is an active "suspension sensor failure" that does activate in the car, but this can be bypassed by the driver potentially causing more harm while driving. This issue is consistently the #1 or #2 issues with these Range Rover Sports and other Land Rover vehicles. There is no active recall for this major design flaw and there should be.

Carbon fiber hood peeling. This is a safety hazard while driving. This is a common problem among this car. Referenced: LTB01211NAS3 TECHNICAL BULLETIN This was inspected by the manufacturer and they refuse to fix the issue

A safety alert keeps coming up when I attempt to break. Have had multiple services done with ongoing issues with inter cooler parts unheard lines and supercharger so much plastic under the hood investigate and help the consumer it’s a ongoing struggle for customers

The component that failed is the charging system alternator on my 2020 Range Rover Sport HST (mild-hybrid). This vehicle has experienced three alternator failures prior to 100,000 miles. The failed alternator and related components are currently in dealer possession and are available for inspection upon request. Failure of the alternator creates a safety risk because loss of charging capability can lead to battery depletion, electrical system shutdown, warning system failure, reduced vehicle functionality, or potential loss of power while driving. Electrical warnings and system faults increase driver distraction and may impair safe operation of the vehicle. The problem has been confirmed and reproduced by an authorized Land Rover dealership, which diagnosed the most recent alternator failure promptly. All maintenance and repairs have been performed exclusively at authorized Land Rover dealerships, with no evidence of owner neglect or misuse. The vehicle is subject to a Battery Energy Control Module (BECM) recall and related charging system software actions, which affect voltage regulation and the charging architecture that supports alternator operation. The vehicle and charging system have been inspected by the manufacturer’s authorized dealer on multiple occasions. Prior to failure, the vehicle displayed charging system warnings, battery-related messages, and electrical fault notifications. These symptoms appeared before each alternator failure and prompted service visits. Over the past two years, the vehicle has been out of service for approximately 178 days due to repeated electrical and charging-related issues. Given the repeated alternator failures, recall-related charging system involvement, and safety implications of charging loss, this appears to be a systemic electrical defect rather than an isolated incident.

A potential concern has been identified on specific vehicles within the above vehicle range. A concern has been identified on Ingenium I4 2.0L Petrol Plug-in Hybrid Electric Vehicle (PHEV) engines where the coolant pump drive belt can become damaged leading to detachment or destruction. Where coolant pump drive is lost, this leads to a loss of coolant flow in the engine. The lack of coolant flow can cause the engine to rapidly overheat, and subsequently ruptures an engine mounted plastic elbow in the cooling circuit. If the coolant elbow is ruptured this leads to a coolant leak onto the turbocharger heatshield which may lead to a fire in the engine compartment which can propagate to the whole vehicle. N785V2 [XXX] I CHECK MY VIN THIS IS THE PROBLEM WITH MY CAR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Constant problems with engine coolant parts made out of plastic

Faulty code P0A7B and P0A1F for the Battery Energy Control Module BECM was diagnosed. Check engine light appeared and then car shut off at a light when attempting to press accelerator. Was told by dealer the part needed replacement instead of just a software update. A recall was shown in general for my year and type but not specifically for my vehicle. My vehicle should be included with this recall to replace the component.

The contact owns a 2020 Land Rover Range Rover Sport. The contact stated that the vehicle shut off on the freeway and on the road twice. The vehicle was low on oil. There was white smoke coming from the rear of the vehicle. The check engine warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 19V040000 (Engine). The contact needed to add two quarts of oil within two months. The vehicle was towed to the local dealer on three occasions, where it was diagnosed and determined that there was no oil in the engine and that an oil change was needed. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 50,000.

I had not driven the vehicle for about a week. When I started it, there was a message on the dash about the hill descent malfunctioning. I put the vehicle in Reverse, and without pressing the accelerator, it was incredibly difficult to stop. Had I not been in my own driveway, this would have been very dangerous. I had the vehicle towed to a service center, and they confirmed that the auxiliary battery was not producing enough voltage and this caused the brakes to fail. After researching this online, I can see that it is a known design flaw experienced by many people, but it has not been resolved by Land Rover! If this battery had failed in a different scenario, I may have been unable to stop the vehicle with a crash resulting.

I am reporting a significant safety issue related to my 2020 Land Rover Range Rover Sport involving sunroof water intrusion that has caused serious electrical failures throughout the vehicle. Shortly after owning the vehicle, I began to notice water leaking from the sunroof area, which has now caused malfunctions in the electrical system. These include: •Unresponsive or erratic infotainment and dashboard displays •Malfunctioning electronic safety features •Water pooling near or inside the footwell •Warning lights and errors on the instrument panel •Intermittent failure of lights, power seats, and other electronic systems This defect poses a safety hazard because electrical components exposed to water may fail while the vehicle is in operation, possibly leading to loss of vehicle control, disabled safety systems (e.g., airbags or brakes), or electrical shorts that could result in a fire. Upon researching, I discovered that this is a known issue in multiple Land Rover and Range Rover models, including Technical Service Bulletins (TSBs) issued in prior years. It appears to stem from poor drainage design or faulty sunroof seals, and the location of sensitive electronic modules beneath areas prone to leaks. I am requesting that the NHTSA investigate this issue to determine whether it qualifies for a recall, and to ensure Land Rover is held accountable for resolving what appears to be a widespread and dangerous design flaw. Please contact me for additional documentation, photos, or repair records. I am currently working with a dealership, and I may pursue action under New Jersey’s Lemon Law if this is not resolved.

Re-occurring Coolant Issue: 1. 09-24-2021: Coolant light on (Dealer repaired leak at coolant outlet pipe). 2. 09-29-2021: Coolant drained from vehicle/broke down on the road, and had to be pushed from travel lane and towed (Dealer repaired leak at aux coolant pipe). *Dealer left all of the engine cover components in the rear of the trunk and forgot to reinstall them upon vehicle return. 3. 12-2022 or 12-2023 Unkown exact date: Coolant light on (Dealer topped off coolant level) 4. 04-20-2024: Coolant light on (Dealer repaired leak at rear coolant manifold) 5. 03-05-2025: Coolant light on (Currently at dealer for diagnostics and repair)

My 2020 Range Rover is leaking coolant and i heard it’s a common problem

The contact owns a 2020 Land Rover Range Rover Sport. The contact stated that while her husband was driving approximately 65 MPH, the vehicle started to lose motive power. The contact stated that her husband depressed the accelerator pedal; however, the vehicle failed to respond as needed. The contact stated that there was no warning light illuminated. The contact stated that the vehicle coasted to the side of the highway and stalled. The contact stated that her husband attempted several times before being able to restart the vehicle. The vehicle was driven to the destination; however, after returning to the vehicle, the vehicle failed to restart. The contact stated that the check engine warning light was illuminated. The vehicle was towed to a dealer and was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 46,000.

I took my Range Rover in for a coolant leak, was told there was a Recall on a battery system, the recall was a software update to prevent that battery system from going offline. The system was already offline, and Land Rover North America refuses to honor the intent of the recall, and is refusing to cover the cost to replace that battery system. It only seems logical that if a recall is to prevent an issue from occurring yet the issue has already occurred, they should cover the cost to fix it. Notes form dealer below: RECALL - PERFORM OPEN RECALL # Labor $0.00 1. Unable to perform recall # N861 at this time due to BECM being off line. BECM requires replacement beforerecall can be performed.

Vehicle Safety and Functionality Concerns: 1.Steering Issues: Steering remains uncentered and unresponsive despite new tires and alignment at the dealership. Excessive steering margin, particularly dangerous in rainy conditions, leading to steering errors. 2.As the new generation Range Rover Sport in 2020, it has dual exhaust pipes, but only one side works. The dealer just said it was normal, but it is visually estimated that it will cause serious environmental pollution. 3.Lane Keeping Assistance Malfunction: The feature is almost non-functional, failing to keep the vehicle in its lane even under clear weather and road conditions. 4.Self-Closing Door Hazard: Doors lack anti-pinch sensors, causing multiple finger injuries to family members, including a severe incident where a finger was pinched off. This poses a severe safety risk, especially for children.

5 injured

Vehicle Safety and Functionality Concerns: 1.Steering Issues: Steering remains uncentered and unresponsive despite new tires and alignment at the dealership. Excessive steering margin, particularly dangerous in rainy conditions, leading to steering errors. 2.As the new generation Range Rover Sport in 2020, it has dual exhaust pipes, but only one side works. The dealer just said it was normal, but it is visually estimated that it will cause serious environmental pollution. 3.Lane Keeping Assistance Malfunction: The feature is almost non-functional, failing to keep the vehicle in its lane even under clear weather and road conditions. 4.Self-Closing Door Hazard: Doors lack anti-pinch sensors, causing multiple finger injuries to family members, including a severe incident where a finger was pinched off. This poses a severe safety risk, especially for children.

5 injured

Vehicle Safety and Functionality Concerns: 1.Steering Issues: Steering remains uncentered and unresponsive despite new tires and alignment at the dealership. Excessive steering margin, particularly dangerous in rainy conditions, leading to steering errors. 2.As the new generation Range Rover Sport in 2020, it has dual exhaust pipes, but only one side works. The dealer just said it was normal, but it is visually estimated that it will cause serious environmental pollution. 3.Lane Keeping Assistance Malfunction: The feature is almost non-functional, failing to keep the vehicle in its lane even under clear weather and road conditions. 4.Self-Closing Door Hazard: Doors lack anti-pinch sensors, causing multiple finger injuries to family members, including a severe incident where a finger was pinched off. This poses a severe safety risk, especially for children.

5 injured

The contact owns a 2020 Land Rover Range Rover Sport. The contact stated that coolant was leaking from the vehicle. The message that the coolant level was low was displayed. The contact added coolant to the reservoir. The contact stated that the failure was related to Global Recall Action Number: N785V2. The vehicle was taken to an independent mechanic who determined that the coolant pipe needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 60,000.

The contact owns a 2020 Land Rover Range Rover Sport. The contact stated while driving at various speeds, the check engine, coolant, and oil warning lights simultaneously flashed on the instrument panel. The contact also stated that the vehicle had failed to start after several attempts. Due to the failure, the vehicle was towed to a dealer, but the dealer was unable to determine the cause of the failure. The vehicle was then towed to an independent mechanic where the mechanic linked the failure to the engine cam carrier listed in NHTSA Campaign Number: 23V044000 (Engine and Engine Cooling). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The vehicle was then towed to another independent mechanic but was not repaired and remained in possession of the independent mechanic. The failure mileage was approximately 50,000.

Faulty gearshift message when the gearshift works. Consistent message after reset.

Auxillary battery just failed with no warning leading to the brakes not working and very hard to push could of caused a serious accident braking system just failed

Rear spoiler detached at highway speed. 4 of 5 bolt/screws failed.

The contact owns a 2020 Land Rover Range Rover Sport. The contact stated that while driving at an undisclosed speed, the brake warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the brakes needed to be replaced. The contact received a second opinion from the dealer where the vehicle was diagnosed that there was a coolant leak. The vehicle was not repaired. The manufacturer was notified of the issue but offered no further assistance. The failure mileage was approximately 70,000.

1. The central control display of the vehicle is often black and the map cannot be viewed while driving, which will cause tension and panic and make driving unsafe; 2. The lane centering of the vehicle often does not work, it cannot work normally, and it directly deviates to other lanes; 3. The automatic closing function of the car door does not have the function of preventing pinching. Several of my friends have already had their fingers pinched by the car door. I tried to communicate with them, but they did not check. You just have to be careful yourself, this has taken its toll on the body multiple times and without any warning lights. All of the above situations have no warning lights, have not been inspected, their manufacturers shirk responsibility, we have email communication details, they let me sue through lawyers, and they will respond accordingly, which makes me unable to understand. They ignore customers' life safety.

3 injured

1. The central control display of the vehicle is often black and the map cannot be viewed while driving, which will cause tension and panic and make driving unsafe; 2. The lane centering of the vehicle often does not work, it cannot work normally, and it directly deviates to other lanes; 3. The automatic closing function of the car door does not have the function of preventing pinching. Several of my friends have already had their fingers pinched by the car door. I tried to communicate with them, but they did not check. You just have to be careful yourself, this has taken its toll on the body multiple times and without any warning lights. All of the above situations have no warning lights, have not been inspected, their manufacturers shirk responsibility, we have email communication details, they let me sue through lawyers, and they will respond accordingly, which makes me unable to understand. They ignore customers' life safety.

3 injured

Hill decent control error, stability control not available error, and charging system fault detected error while driving. As a result, no breaks while driving.

The contact owned a 2020 Land Rover Range Rover Sport. The contact stated that while driving at approximately 30-35 MPH, another vehicle that was driving at high speeds in the opposite direction had lost control and crashed into her driver's side front and rear doors. The other vehicle then crashed into another vehicle. It resulted in a three-vehicle collision. The air bags deployed and the contact suffered a chemical burn on her left arm from the side air bag deployment. There was smoke that filled the cabin of the vehicle. The contact was unable to unlock the doors while the master door lock button was pushed. EMS and the fire department arrived on the scene and were able to rescue the contact after opening the passenger's side front door. A police report was filed. The contact was transported by ambulance to the hospital and sustained second-degree burns to her left arm and bruising on the right hip and the left shoulder. However, there were no bones fractured. She later suffered from nausea, pain from head to toe, and delayed memory. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.

Crash 1 injured

Land Rover/Range Rover does not have remote start on the key fob, but instead proudly boasts of their InControl App. "InControl Remote provides information on your vehicle and enables you to interact with it remotely. Compatible with most AndroidTM and Apple iOS® smartphones, this service allows you to lock/unlock the doors, remotely preheat/precool the vehicle using the climate control function and remote engine start, or find your Land Rover faster by using the Beep and Flash feature." A quick look at the App reviews or an online google search of this product indicates this simply is not the case. The App is unreliable at best and unsafe at worst. It absolutely does not operate as marketed. The App is defective and Land Rover is well aware and has done nothing to correct this. I have been locked outside of my own Range Rover multiple times in various locations. Today, there was a winter gale warning of Real Feel 17 degrees. I started my car about five minutes before exiting. The App showed that my car started. When I was about one minute from my car, I opened the App to unlock my vehicle. It said it was unlocked. I physically saw the side mirrors on my car close and heard the doors lock as I was approaching. The App continued to show that my car was running and unlocked. I stood outside the car in the freezing weather (note that I could SEE my key fob inside the car) waiting for the App to refresh so I could unlock. I took a screenshot of the App indicting my car was unlocked and a video of me trying the handle on my car at this time. After approximately 5 minutes, I started walking back to the restaurant. The continued to try to use the App. I emailed [email protected]. Finally, it showed that I could lock my already locked car, so I locked it and unlocked it. I walked back out. It was not unlocked. I called Roadside Assistance for help. She was in the process of filing for someone to come unlock my car, when I tried the App again 10 min later. It unloc

Car jumped forward while coming to a stop. Almost hit a child crossing in the crosswalk. Also happened numerous times coming to a stop at the off ramp. Engine idles very rough, high pitch idle, and RPMs surge up and down on their own. Dealer won’t believe us. They don’t want to use resources to fix what is covered by warranty. This car is a danger to drive. Has also stalled unexpectedly. Dealer only looks for software update and warning lights. We’ve never had a warning light and updates do absolutely nothing. Forums show others are experiencing the same thing. Dealer said they cannot spend that amount of time to find the problem. This is a liability and major safety issue that Range Rover needs to be addressed. Car has 9000 miles. Car shutters and bounces. RPMS unpredictable and car has idling issues. Please help -we don’t want to hit someone because the car unexpectedly lunges forward.

AT APPX 115PM I HAD LUNCH AT THE MILLBURN DINER. I GOT INTO MY VEHICLE AT APPX 2PM IN THE PARKING LOT OF THE DINER AT 72 ESSEX STREET IN MILLBURN NJ. I PRESSED THE BUTTON TO START MY CAR. I LOOKED BACK AND SHIFTED FROM PARK TO REVERSE IN MOTION. I SLOWLY MOVED BACKWARDS IN THE VEHICLE AND I EXPERIENCED A SUDDEN INVOLUNTARY ACCELERATION BACKWARDS AND MY VEHICLE WAS JOLTED BY A TELEPHONE POLE. I BRAKED AND WENT TO PUT THE CAR INTO DRIVE TO SHIFT FORWARD AND THE CAR SUDDENLY ACCELERATED FORWARD INVOLUNTARILY WITH SPEED. I INSTINCTIVELY TRIED TO STOP THE CAR WITH THE BRAKES AND BY PRESSING THE PARK BUTTON TO STOP THE VEHICLE. THE VEHICLE RAN INTO A METAL RAILING GUARDING AN OUTDOOR DINING AREA. THERE US A 3RD PARTY WITNESS TO THIS SUDDEN ACCELERATION.

Crash

AT APPX 115PM I HAD LUNCH AT THE MILLBURN DINER. I GOT INTO MY VEHICLE AT APPX 2PM IN THE PARKING LOT OF THE DINER AT 72 ESSEX STREET IN MILLBURN NJ. I PRESSED THE BUTTON TO START MY CAR. I LOOKED BACK AND SHIFTED FROM PARK TO REVERSE IN MOTION. I SLOWLY MOVED BACKWARDS IN THE VEHICLE AND I EXPERIENCED A SUDDEN INVOLUNTARY ACCELERATION BACKWARDS AND MY VEHICLE WAS JOLTED BY A TELEPHONE POLE. I BRAKED AND WENT TO PUT THE CAR INTO DRIVE TO SHIFT FORWARD AND THE CAR SUDDENLY ACCELERATED FORWARD INVOLUNTARILY WITH SPEED. I INSTINCTIVELY TRIED TO STOP THE CAR WITH THE BRAKES AND BY PRESSING THE PARK BUTTON TO STOP THE VEHICLE. THE VEHICLE RAN INTO A METAL RAILING GUARDING AN OUTDOOR DINING AREA. THERE US A 3RD PARTY WITNESS TO THIS SUDDEN ACCELERATION.

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