Complaint Statistics
55 total complaints
4 crashes 2 fires 4 injuries
Top Reported Components
| Component | Complaints |
| ELECTRICAL SYSTEM | 10 |
| ENGINE | 6 |
| FUEL/PROPULSION SYSTEM | 6 |
| FUEL SYSTEM, GASOLINE | 6 |
| POWER TRAIN | 5 |
| VEHICLE SPEED CONTROL | 4 |
| STEERING | 4 |
| UNKNOWN OR OTHER | 3 |
| VISIBILITY/WIPER | 2 |
| EXTERIOR LIGHTING | 2 |
Incident date: Jul 30, 2026
Engine fail with less than106000 miles. Replace brand new engine November 2025. Steering rack has intermittent power issues. It started having steering issue around July 2026. It makes the steering hard to turn during highway speeds.
Incident date: Jul 30, 2026
I pulled my 2019 BMW 740i out of a residential garage and stopped the vehicle. I opened the driver's door and exited the vehicle to enter the code on the exterior garage keypad to close the garage door. After entering the code, I turned around to return to the vehicle and observed that the BMW had b
... egun moving unexpectedly. The vehicle continued moving and ultimately crashed into a tree, causing substantial front-end damage. I did not intend or expect the vehicle to move after I exited it. I expected the vehicle's systems to secure the vehicle when I exited, but when I turned around, the vehicle was moving. I am concerned that a system intended to prevent unintended vehicle movement—including the transmission Park function, electronic/automatic parking brake, or associated electronic control system—may not have operated as expected. The specific cause has not yet been determined. A BMW Certified Collision Center has estimated approximately $26,000–$27,000 in repairs, and my insurance carrier is evaluating the vehicle as a potential total loss. I have requested preservation of the vehicle and available electronic/diagnostic data so that the cause of the unexpected movement can be investigated. I am reporting this incident as a potential safety-related malfunction involving unintended vehicle movement/rollaway and am requesting that it be reviewed accordingly.Read more
Crash
Incident date: Jul 30, 2026
I pulled my 2019 BMW 740i out of a residential garage and stopped the vehicle. I opened the driver's door and exited the vehicle to enter the code on the exterior garage keypad to close the garage door. After entering the code, I turned around to return to the vehicle and observed that the BMW had b
... egun moving unexpectedly. The vehicle continued moving and ultimately crashed into a tree, causing substantial front-end damage. I did not intend or expect the vehicle to move after I exited it. I expected the vehicle's systems to secure the vehicle when I exited, but when I turned around, the vehicle was moving. I am concerned that a system intended to prevent unintended vehicle movement—including the transmission Park function, electronic/automatic parking brake, or associated electronic control system—may not have operated as expected. The specific cause has not yet been determined. A BMW Certified Collision Center has estimated approximately $26,000–$27,000 in repairs, and my insurance carrier is evaluating the vehicle as a potential total loss. I have requested preservation of the vehicle and available electronic/diagnostic data so that the cause of the unexpected movement can be investigated. I am reporting this incident as a potential safety-related malfunction involving unintended vehicle movement/rollaway and am requesting that it be reviewed accordingly.Read more
Crash
Incident date: Mar 13, 2026
The contact owns a 2025 Mitsubishi Outlander Sport. The contact stated that while driving approximately 50 mph a deer ran in front of the vehicle impacting the driver side fender, hood, bumper was impacted , while coming up a hill a deer ran in front of the vehicle. There was no additional propert
... y damage. The vehicle came to a stop on the side. The airbags did not deployed. The crash avoidance system did not alert. The vehicle was towed to the residence. No warning lights illuminated. The vehicle vehicle appeared to be destroyed but had not been officially deemed destroyed at time of report. No injuries were sustained. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The mileage was unavailable.Read more
Crash
Incident date: Mar 13, 2026
The contact owns a 2018 Chevrolet Suburban. The contact stated while the contact's husband was driving at an undisclosed speed, the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. In addition, the contact's husband noticed an abnormal sound and the vehicle inde
... pendently stopped. The contact stated that the instrument cluster displayed a blank screen. The contact's husband attempted to shift the gear shifter, however the gear shifter failed to shift as intended. The contact stated after several attempts, the gear shifter shifted as intended. The vehicle was driven to the residence. The vehicle was taken to an independent mechanic where it was diagnosed with a failed transmission. The contact's husband was informed that the transmission needed to be replaced or rebuilt. The vehicle was not repaired. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. In addition, the contact was informed that the failure was a known failure with the vehicle. The manufacturer was made aware of the failure. The contact was informed that the failure was not covered under the unknown recall. The failure mileage was approximately 108,000.Read more
Incident date: Mar 20, 2026
Third row seatbelts broke. They came undone from where they are bolted to the bottom of the car. My children were in their car seats anchored by the seatbelts when these broke when the vehicle was moving and they flew sideways. Looks like poor products were used to secure the seatbelt, there are sig
... ns of product disintegration and rust coloring on belt where they occurred.Read more
2 injured
Incident date: Oct 1, 2025
I experienced a check engine light and intermittent starting issues with my vehicle (Chrysler Pacifica Hybrid 2017). [XXX] At times, the vehicle would not start, but after some time it could start again. After researching the issue online, I found that there are active safety recalls for this veh
... icle related to the hybrid system (including battery and inverter/PIM). I immediately contacted the dealer: [XXX] An appointment was scheduled for April 1, 2026 at 4:00 PM. I dropped off the vehicle at approximately 3:50 PM and handed over the keys. Prior to visiting the dealer, I purchased a diagnostic subscription tool to better understand the issue, as many owners report dealers misdiagnosing these problems. The diagnostic results indicated issues related to the PIM (Power Inverter Module), including required updates and possible internal diode failure. This matches the symptoms I experienced, where the vehicle would intermittently fail to start. I have attached photos showing error messages related to PIM update and hybrid system faults. On the next day, the dealer informed me that they would only perform a diagnostic for $180 instead of processing the issue under recall. I believe this is incorrect, as the symptoms match known recall conditions (loss of power / hybrid system failure), and recall-related diagnostics should not be charged to the customer. The dealer is refusing to proceed under recall and is attempting to charge for diagnosis. This is a safety issue and should be handled under recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Oct 1, 2025
See attached document for complaint.
Incident date: Oct 1, 2025
The Auto Idle Stop system on my 2025 Honda Odyssey fails to restart the engine when the brake pedal is released quickly after a full stop. When this occurs, the vehicle stalls completely in traffic and must be manually restarted by the driver. This has happened multiple times and is reproducible. Th
... e failed component is the Auto Idle Stop/engine restart system. The vehicle is available for inspection. My safety and the safety of others has been put at risk multiple times because the vehicle stalled at traffic lights in active traffic, leaving me unable to accelerate through an intersection. The problem has been confirmed by Honda Marysville dealership. The dealer stated they could not repair the issue and advised me to modify my driving behavior as a workaround. No repair was performed. The vehicle has been inspected by the selling dealership. A message appears during the failure telling me to restart the car. The problem first appeared within the first year of ownership on a brand new vehicle with basically zero miles at purchase. The cause appears to be a defect in the Auto Idle Stop restart system that fails under specific braking conditions.Read more
Incident date: Mar 16, 2026
The contact owns a 2018 Cadillac XT5. The vehicle was recently purchased, and while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the vehicle failed to accelerate above 5 MPH with several unknown warning lights illu
... minated. The dealer was notified and sent a mobile mechanic to the residence to diagnose the vehicle; however, no cause for the failure was found. The vehicle was towed to the dealer, and it was diagnosed that the emission starter module had failed. The dealer reprogrammed the emission starter module. The contact stated that a week after the repairs were performed, while driving at an undisclosed speed, the vehicle sputtered, and the failure persisted. Several unknown warning lights were illuminated. The dealer was notified of the failure. The vehicle was not inspected or diagnosed due to the cost. The contact stated that the failure persisted, and the vehicle failed to start. The vehicle was no longer able to be started. The contact stated that the vehicle was repossessed but was recovered. The vehicle was towed to the residence and had not been driven since. The manufacturer was not notified of the failure. The failure mileage was approximately 2,000.Read more
Incident date: Oct 1, 2025
Since 15,394 miles vehicle has experience multiple system failures upon vehicle startup. 2/24, 2/25, 12/25, 1/26. In all of these 4 instances the brakes become spongy/hard, steering wheel locks, and I am not able to control vehicle. Dash lights up; "Brake system failure - 43mph top speed", "Fwd coll
... ision system unavailable", "Service traction control", "Service ESC", "Service steering column lock", "Service brake pad monitor". Dealership has replaced, Telematic control module, Electronic brake control module (EBCM), Serial data gateway module, Park assist module and most recently they replaced the battery and cleared the codes to "fix" the same intermittent but recurring condition. In 11/24 Recall N242447990 was performed, reprogramming of Brake system control module and Serial Data Gateway Module, the exact same issue happened before and after the recall.Read more
Incident date: Oct 1, 2025
Since 15,394 miles vehicle has experience multiple system failures upon vehicle startup. 2/24, 2/25, 12/25, 1/26. In all of these 4 instances the brakes become spongy/hard, steering wheel locks, and I am not able to control vehicle. Dash lights up; "Brake system failure - 43mph top speed", "Fwd coll
... ision system unavailable", "Service traction control", "Service ESC", "Service steering column lock", "Service brake pad monitor". Dealership has replaced, Telematic control module, Electronic brake control module (EBCM), Serial data gateway module, Park assist module and most recently they replaced the battery and cleared the codes to "fix" the same intermittent but recurring condition. In 11/24 Recall N242447990 was performed, reprogramming of Brake system control module and Serial Data Gateway Module, the exact same issue happened before and after the recall.Read more
Incident date: Oct 1, 2025
Since 15,394 miles vehicle has experience multiple system failures upon vehicle startup. 2/24, 2/25, 12/25, 1/26. In all of these 4 instances the brakes become spongy/hard, steering wheel locks, and I am not able to control vehicle. Dash lights up; "Brake system failure - 43mph top speed", "Fwd coll
... ision system unavailable", "Service traction control", "Service ESC", "Service steering column lock", "Service brake pad monitor". Dealership has replaced, Telematic control module, Electronic brake control module (EBCM), Serial data gateway module, Park assist module and most recently they replaced the battery and cleared the codes to "fix" the same intermittent but recurring condition. In 11/24 Recall N242447990 was performed, reprogramming of Brake system control module and Serial Data Gateway Module, the exact same issue happened before and after the recall.Read more
Incident date: Feb 17, 2026
My speedometer was jumping from 0 to 20 mph while in park. A couple weeks later it did it while I was driving, I was going 25 mph and it jumped to 55 mph. I took it to the shop that day and all 4 of my wheel speed sensors were out, which wasn’t accurately measuring my speed. The shop said it was c
... ommon with this model and year. Also, my headlights do not work in auto mode. I will have shut my car off, made sure the lights were off, and hours later I have a text from my neighbors that my lights are on.Read more
Incident date: Feb 17, 2026
My speedometer was jumping from 0 to 20 mph while in park. A couple weeks later it did it while I was driving, I was going 25 mph and it jumped to 55 mph. I took it to the shop that day and all 4 of my wheel speed sensors were out, which wasn’t accurately measuring my speed. The shop said it was c
... ommon with this model and year. Also, my headlights do not work in auto mode. I will have shut my car off, made sure the lights were off, and hours later I have a text from my neighbors that my lights are on.Read more
Incident date: Dec 14, 2025
My 2013 Kia Optima caught fire while my [XXX] son and his friends were driving it. The car burnt up. Some truck drivers flagged my son down to let him know the car was on fire. They could have been killed if it wasn’t for the truck drivers warning him that the car was on fire while driving down t
... he highway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Fire
Incident date: Oct 1, 2025
As I was driving I lost all power to the vehicle as well as the steering wheel locked. I was able to pull to the side of the road but the back end of my car was hanging out into traffic. The car flashed a message reading to shift into Park which once I did I was able to turn the car off and back on
... again but the check engine light as well as a symbol of a tool remained up. Upon further investigation I now understood this was all due to an update on the UConnect screen system that was pushed out a day prior and many others had the same effect of their Jeeps completely turning off mid driving. This was extremely dangerous and terrifying as I had zero control over the car. Keeping lucky I am still alive! I do not feel comfortable continuing to drive this vehicle. Furthermore, the dealership nor the 1800 number for Jeep are willing or able to get my a loaner car nor assist with reimbursements for a rental car. They have no answer as to a repair for this faulty update. I am very disappointed in this entire scenarioRead more
Incident date: Oct 1, 2025
As I was driving I lost all power to the vehicle as well as the steering wheel locked. I was able to pull to the side of the road but the back end of my car was hanging out into traffic. The car flashed a message reading to shift into Park which once I did I was able to turn the car off and back on
... again but the check engine light as well as a symbol of a tool remained up. Upon further investigation I now understood this was all due to an update on the UConnect screen system that was pushed out a day prior and many others had the same effect of their Jeeps completely turning off mid driving. This was extremely dangerous and terrifying as I had zero control over the car. Keeping lucky I am still alive! I do not feel comfortable continuing to drive this vehicle. Furthermore, the dealership nor the 1800 number for Jeep are willing or able to get my a loaner car nor assist with reimbursements for a rental car. They have no answer as to a repair for this faulty update. I am very disappointed in this entire scenarioRead more
Incident date: Jun 25, 2025
The contact owns a 2020 Honda CR-V. The contact stated that while driving at an undisclosed speed, there were no other vehicles or objects nearby however, the Forward Collision Avoidance system inadvertently activated. During the failure, the Collision Mitigation Braking System engaged and brought t
... he vehicle to a complete stop. The vehicle returned to normal functionality, but the failure became a regular occurrence. The Forward Collision Avoidance warning light was illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Action Number: EA24002 (Forward Collision Avoidance). The manufacturer was not notified of the failure. The failure mileage was unknown.Read more
Incident date: Jun 25, 2025
Power relay has been replaced several times, air bags did not deploy with either wreck and loss control of steering causing a crash which bent the frame. Hyundai never once contacted me regarding this defective car they replaced motor in because of knock sensor and im lucky to be alive. On one of th
... e accidents in February there was an error message that popped up right before I had the wreck and it was an error message wrong with the cars transmission system or something like that I had the dealership who said there was no codes on that car and I had my own personal mechanic who had codes pop up on that car that the dealership hidRead more
Crash
1 injured
Incident date: Aug 1, 2025
Driving down interstate at 74 MPH when engine acted like it wasn't accelerating and I was able to get off on an exit when car died had to have it towed to a chevrolet dealership. Engine wouldn't turn over at all. So Chevrolet did a visual inspection and said a valve spring on #8 cylinder had broke a
... nd they needed to tear into it further. So for another $1160.00 they would tear the engine down further to see what damage had been done. Chevrolet never notified me that they had a TSB on valve spring issue. Now my engine is no good. General Motors will give no assistance on repair. My engine shut down at 74 mph no longer running on an interstate.Read more
Incident date: Aug 1, 2025
The contact owns a 2012 Land Rover Range Rover Sport. The contact stated that the vehicle was recently repaired under NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline). The contact stated that while driving approximately 40 MPH, the "Transmission Fault" warning light illuminated, and the engi
... ne temperature gauge indicated that the engine was HOT. The contact pulled into a filling station and checked the coolant reservoir. The contact stated that the reservoir was slightly low, and she added a pint of water. The contact stated that the fluid started leaking underneath the vehicle near the front of the transmission. The contact later became aware that it was gasoline that was leaking. The contact became aware of the failure while refueling the vehicle. The contact called the manufacturer, who requested that the dealer pick up the vehicle. The dealer towed the vehicle to the service department. The vehicle was not yet diagnosed or repaired. The failure mileage was approximately 155,000.Read more
Incident date: Aug 1, 2025
The contact owns a 2012 Land Rover Range Rover Sport. The contact stated that the vehicle was recently repaired under NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline). The contact stated that while driving approximately 40 MPH, the "Transmission Fault" warning light illuminated, and the engi
... ne temperature gauge indicated that the engine was HOT. The contact pulled into a filling station and checked the coolant reservoir. The contact stated that the reservoir was slightly low, and she added a pint of water. The contact stated that the fluid started leaking underneath the vehicle near the front of the transmission. The contact later became aware that it was gasoline that was leaking. The contact became aware of the failure while refueling the vehicle. The contact called the manufacturer, who requested that the dealer pick up the vehicle. The dealer towed the vehicle to the service department. The vehicle was not yet diagnosed or repaired. The failure mileage was approximately 155,000.Read more
Incident date: Aug 21, 2024
Car started and ran at idle for 5 minutes. 10 minutes later when attempting to restart, the engine churned for several seconds then ran for about 2 seconds and cut out. "Press to Start" button remained showing green and would not respond to being pressed. The car was stationary in my garage; this
... would have been extremely dangerous if it happened on the highway. It seems to be a complete failure of the fuel system on a 2021 model with under 27,000 milesRead more
Incident date: Aug 13, 2024
At 50,0341miles, after a routine B1 service (oil change and transmission) the LKAS, Brake system, road departure mitigation system, adaptive cruise control, and auto high beam assist lights all began to turn on every two to three times I turned on my car. These lights will light up on my dash and s
... tay on for the entire drive (with the systems not working). Then they will not be on for a few drives. Then they will go on again. This is an intermittent problem and only happens every other time I start the car (so it appears the camera is “dying” or faulty, not damaged due to negligence.) I have not broken the windshield and have treated this car very well. With this camera breaking, I will lose the safety features included in my car until I can afford to pay the dealership $2000 to fix the camera in the windshield. I will no longer have cruise control (which I can live without), however I am concerned about the loss of the braking system and lane controls. This seems to be a known issue as there are many other Honda owners online dealing with similar issues around the same mileage in their cars with the same years (but many different model cars). Honda had no concern when I reached out to the dealership (who performed the original B1 service), and immediately knew what was wrong when I explained what lights went on, could tell me the cost of a camera replacement, and told me it was nothing they did during the service appointment I had with them. If they are truly having these cameras fail at a high rate at around 40k to 50k miles, it seems to be a larger issue that needs to be observed by the NHTSA. I am happy to have the system failure confirmed by the NHTSA. I have not had this confirmed by the dealership as I cannot honestly afford to do so on a teachers salary at this time. (It is $99 to confirm that the camera is breaking, which we already know is occurring due to the series of lights and current numerous reports online from other Honda owners and dealership).Read more
Incident date: Aug 13, 2024
While driving vehicle the black nylon fuel line started spraying fuel over the top of the hot engine. At highway speed the passenger compartment filled up with gasoline fumes. Pulled over to open the hood and saw fuel streaming from the fuel line on top of engine. Vehicle was shut down, and AAA towi
... ng called to tow vehicle 85 miles from StAugustine Fl, to Gainesville Florida to Hyundai Dealership of Gainesville. The vehicle has been in the shop on [XXX], for repairs. This vehicle only has 44000 miles on it. Hyundai states that they don’t have the fuel line in the USA and had to order the part from Korea. I was stranded 352 miles from my home. I called Hyundai corporate to notify them of this issue with the defective fuel line. They said there is no recall on this part, and not covered under the 10 year 100,000 mile warranty. They told me it’s going to cost me $1124.26 for the repair. I almost lost my life potentially being barbecued in this vehicle, not to mention other innocent people getting hurt. I have owned many cars in my lifetime and this is the most dangerous vehicle I ever had. Potential to explode and catch fire while driving on expressway. I think NHTSA should look into this vehicles safety before other innocent people get killed. An extremely dangerous road hazard. Note this vehicle only has 44,000 miles and is maintained properly. Hyundai doesn’t care about safety, and their customers. When I purchased this vehicle they told me how safe it was and the best auto warranty in the world. Please look into this fuel line defect before someone gets severely injured or killed by fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Mar 15, 2022
There are alot of electrical malfunctions including unnecessary and without warning emergency breaking that has injured me ( I temporarily have a rental car to recover from a right thoracic sprain, left hip contusion, and a right anterior chest contusion- I have medical documentation), the steering
... wheel jerking when no correction needed, the vehicle locking up on the tow truck driver, and a lot of different electrical malfunctions that seem to indicate a bigger problem. I have more evidence, but it would not let me submit more pictures.Read more
1 injured
Incident date: Feb 23, 2023
The ignition key started the car but the car continued to stall out when the clutch was released failing to propel the car leaving me stranded with a running(ideling) but non functional vehicle.I could not move the vehicle and it was subject to traffic crash. I need to have the vehicle retrieved by
... the dealer for repait. It is non-operable. There weree no warnings to me on the vehicle that the p roblem existedRead more
Incident date: Feb 23, 2023
The ignition key started the car but the car continued to stall out when the clutch was released failing to propel the car leaving me stranded with a running(ideling) but non functional vehicle.I could not move the vehicle and it was subject to traffic crash. I need to have the vehicle retrieved by
... the dealer for repait. It is non-operable. There weree no warnings to me on the vehicle that the p roblem existedRead more
Incident date: Feb 23, 2023
The contact owns a 2018 Volvo XC90. The contact stated that after coming to a stop at a stop signal, the vehicle lost motive power. The contact stated that the vehicle was able to restart; however, the failure recurred. The vehicle failed to restart, and no warning lights were illuminated. The vehic
... le was taken to a local dealer, where it was diagnosed that the starter motor fuse needed to be replaced. The vehicle remained at the dealer awaiting the parts for the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 101,000.Read more
Incident date: Nov 20, 2022
The motor has timing chain issues they all do I was quoted 8000 dollars to fix it 90k Miles on car.
Incident date: Oct 6, 2022
Car started smoking from under front hood while driving, while pulling to a stop, smoke started flooded cabin with my son and grandchildren in the car. They all got out safely but then the front engine and car exploded in flames.
Fire
Incident date: Aug 8, 2022
1.) SAFETY RECELL N623: GASOLINE FUEL TANK FLANGE ASSEMBLY CRACKING- I HAVE CONTACTED THE LAND ROVER DEALERSHIP SEVERAL TIMES AND NO ONE WILL HELP ME SCHEDULE THE APPOINTMENT TO SERVICE MY VEHICLE. THE CUSTOMER SERVICE REPS ARE RUDE AND VERY UNHELPFUL. 2.) MY VEHICLE WAS ALSO INCLUDED IN A CLAS
... S LAWSUIT REGARDING THE TIMING CHAINS AND TENSIONERS- THE LAW SUIT WAS APPROVED IN JUNE AND I SUBMITTED ALL OF MY DOCUMENTATION. NO ONE FROM THE CLAIMS ADMINISTRATION WILL CONTACT ME BACK.Read more
Incident date: Aug 8, 2022
1.) SAFETY RECELL N623: GASOLINE FUEL TANK FLANGE ASSEMBLY CRACKING- I HAVE CONTACTED THE LAND ROVER DEALERSHIP SEVERAL TIMES AND NO ONE WILL HELP ME SCHEDULE THE APPOINTMENT TO SERVICE MY VEHICLE. THE CUSTOMER SERVICE REPS ARE RUDE AND VERY UNHELPFUL. 2.) MY VEHICLE WAS ALSO INCLUDED IN A CLAS
... S LAWSUIT REGARDING THE TIMING CHAINS AND TENSIONERS- THE LAW SUIT WAS APPROVED IN JUNE AND I SUBMITTED ALL OF MY DOCUMENTATION. NO ONE FROM THE CLAIMS ADMINISTRATION WILL CONTACT ME BACK.Read more
Incident date: Oct 21, 2021
The contact owns a 2012 Land Rover Range Rover Sport. The contact stated that while parked, there was a strong fuel odor coming from the vehicle. The vehicle was not diagnosed or repaired. The VIN was included in NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part to do the re
... call repair was unavailable. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, however, was unable to confirm when parts would be available. The failure mileage was 98,000Read more
Incident date: Oct 21, 2021
The contact owns a 2012 Land Rover Range Rover Sport. The contact stated that there was an abnormally strong fuel odor surrounding the vehicle. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline). The local dealer was contacted and the contact was informed t
... hat parts were not yet available for the recall repair. The contact stated that he was informed by the dealer that he would be notified whenever the parts became available. The manufacturer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The failure mileage was 75,000. Parts distribution disconnect.Read more
Incident date: Jun 1, 2021
The contact owns a 2012 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the r
... ecall repair. The contact stated that while driving at an undisclosed speed, a fuel odor was detected. The dealer was made aware of the failure but informed the contact that parts were not available. The manufacturer was made aware of the failure and confirmed that parts were not available. The failure mileage was approximately 100,000.Read more
Incident date: Apr 30, 2021
The contact owns a 2012 Land Rover Range Rover Sport. The contact stated that while driving at 30 MPH, the vehicle inadvertently stalled at a stop light. Several unknown warning lights illuminated. The contact was not able to veer to the side of the road. The contact was able to restart the vehicle
... after 30 seconds however, the vehicle stalled several times that same day while she was driving to her residence. The vehicle was taken to the used cars dealer where it was purchased for diagnostic testing. The used car dealer diagnosed that the fuel system had failed. The contact stated that the failure had been reoccurring while driving and she had stopped driving the vehicle. The contact received a recall notification for NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and advised the contact that they would assist with towing the vehicle to the dealer for recall repair once the parts were available. The contact contacted the manufacturer a second time and was informed that she would be responsible for the towing expenses. The vehicle was not repaired. The approximate failure mileage was 100,000.Read more
Incident date: Oct 15, 2021
The contact owns a 2012 Land Rover Range Rover Sport. The contact stated he noticed that the vehicle was leaking coolant and fuel. There was an abnormal odor of fuel detected in the vehicle. The contact called an independent mechanic who informed him not to drive the vehicle. The local dealer was no
... t contacted. The vehicle was not diagnosed or repaired. The contact was concerned about the vehicle causing a fire. The manufacturer was not notified of the failure. The failure mileage was unknown.Read more
Incident date: Aug 22, 2019
MY CAR AT APPROX 58000 MILES HAD A KNOCKING SOUND IN THE ENGINE. LAND ROVER CENTERVILLE DIAGNOSED IT AS NEEDING A NEW TENSIONER, TIMING CHAIN AND SUPERCHARGER ISOLATOR. THE REPAIR WAS $6200. 2 YEARS LATER AT 84000 MILES THE VEHICLE IDLED ROUGHLY AND THREW A CODE"PERFORMANCE RESTRICTED" ALONG WITH TH
... E CHECK ENGINE LIGHT. I DROVE IT SLOWLY TO THE NEAREST AUTO REPAIR SHOP (5 BLOCKS) WHERE IT DUPLICATED THE ROUGH IDLING AND CODE AND THEN THE ENGINE PROCEEDED TO BLOW UP DUE TO A FAULTY TENSIONER THAT CAUSED THE TIMING CHAIN TO SLACKEN AND DESTROY PISTONS AND VALVES. THIS IS A VERY DANGEROUS SITUATION THAT COULD HAVE CAUSED A CATASTROPHE HAD IT OCCURRED ON THE HIGHWAY. I ORIGINALLY REPLACED THE FAULTY TENSIONERS UNDER THE GUISE THIS WOULD PREVENT AN OCCURRENCE SUCH AS THIS. LAND ROVER STATES THE TIMING CHAIN SHOULD LAST THE LIFE TIME OF THE VEHICLE AND I AM NOW ON MY THIRD ONE WITH A 2012 VEHICLE THAT HAS ONLY 84000 MILES. THE WORSE PART IS THAT THIS FAULTY DESIGN CAUSED MY ENGINE TO SEIZE. I AM NOW OUT 2 VERY COSTLY REPAIR BILLS AND I HAVE NO GUARANTEE THE NEW TENSIONER AND TIMING CHAIN WILL FUNCTION PROPERLY. I HAVE INVESTIGATED THE PROBLEM AND APPARENTLY THIS IS A SITUATION LANDROVER IS WELL AWARE OF, YET THERE IS NO RECALL. THERE NEEDS TO BE.THE ONLY SOLUTION IS TO REPLACE THE ENGINE, REBUILD IT OR PART THE CAR OUT AS IT IS USELESS ONCE THIS OCCURS.Read more
Incident date: Mar 29, 2019
RATTLING NOISE FROM THE TIMING CHAIN. IT IS A VERY WELL KNOWN ISSUE DUE TO THE USE OF SUBSTANDARD TENSIONING RAILS AND GUIDES. FAILURE OF THE TIMING CHA8NS CAUSES CAMSHAFTS AND CRANKSHAFTS TO GO OUT OF SYNCHRONIZATION AND LOSE POWER, OR CAUSE THE PISTON AND VALVES TO SLAM INTO EACH OTHER. LAND RO
... VER ISSUE A TSB 2015 RECOGNIZING THIS ISSUE TSB LTB00474NAS3. MOREOVER MY VEHICLE'S VIN NUMBER FALLS WITHIN THE AFOREMENTIONED LIST.Read more
Incident date: Mar 5, 2019
TL* THE CONTACT OWNS A 2012 LAND ROVER RANGE ROVER SPORT. THE CONTACT STATED THAT THERE WAS A STRONG ODOR OF FUEL INSIDE THE REAR OF THE VEHICLE. LAND ROVER NORTH SCOTTSDALE (18100 N SCOTTSDALE RD, PHOENIX, AZ 85054, (480) 470-7406) DIAGNOSED THAT THE FUEL FLANGE NEEDED TO BE REPLACED. THE MANUFACTU
... RER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT PLANNED TO HAVE THE DEALER REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 74,228. *TT CONSUMER STATED WAS REPAIRED FUEL LEAKING WAS DUE TO DEFECTIVE DESIGN/PART.*JBRead more
Incident date: Nov 29, 2018
HORN WAS INTERMITTENTLY NOT WORKING AND HAS NOW STOPPED WORKING COMPLETELY. HAVE HAD FUSES CHECKED AND WAS DIRECTED THAT THERE ARE KNOWN ISSUES BEING REPORTED ONLINE, BUT LAND ROVER IN WALNUT CREEK IS UNWILLING TO CHECK BECAUSE THERE IS NO RECALL.
Incident date: Jun 8, 2018
ENGINE JUMP TIMING BENDING VALVES, RECOMMENDED ENGINE REPLACEMENT
Incident date: Feb 28, 2017
ON THE HIGHWAY, MERRITT 15 IN CT, THE CAR COMPLETELY SHUT DOWN, NO POWER BRAKES, STEERING, NO ABILITY TO SPEED UP. ENGINE SHUT OFF, ALL ELECTRICAL SHUT OFF. LUCKILY I WAS GOING SLOW SINCE MY EXIT WAS COMING UP BUT I LOST ALL ABILITY TO CONTROL THE VEHICLE IN A SAFE WAY AND IF I WAS GOING THE HIGHW
... AY SPEED IT COULD HAVE ENDED VERY BADLY.Read more
Incident date: Feb 28, 2017
ON THE HIGHWAY, MERRITT 15 IN CT, THE CAR COMPLETELY SHUT DOWN, NO POWER BRAKES, STEERING, NO ABILITY TO SPEED UP. ENGINE SHUT OFF, ALL ELECTRICAL SHUT OFF. LUCKILY I WAS GOING SLOW SINCE MY EXIT WAS COMING UP BUT I LOST ALL ABILITY TO CONTROL THE VEHICLE IN A SAFE WAY AND IF I WAS GOING THE HIGHW
... AY SPEED IT COULD HAVE ENDED VERY BADLY.Read more
Incident date: Feb 28, 2017
ON THE HIGHWAY, MERRITT 15 IN CT, THE CAR COMPLETELY SHUT DOWN, NO POWER BRAKES, STEERING, NO ABILITY TO SPEED UP. ENGINE SHUT OFF, ALL ELECTRICAL SHUT OFF. LUCKILY I WAS GOING SLOW SINCE MY EXIT WAS COMING UP BUT I LOST ALL ABILITY TO CONTROL THE VEHICLE IN A SAFE WAY AND IF I WAS GOING THE HIGHW
... AY SPEED IT COULD HAVE ENDED VERY BADLY.Read more
Incident date: Oct 11, 2016
WHILE DRIVING AT NIGHT AT HIGHWAY SPEED THE CAR EXPERIENCED AN ELECTRICAL ANOMALY TWICE, EACH TIME CAUSING THE HEADLIGHTS, DASHBOARD LIGHTS AND SEVERAL ELECTRONIC FUNCTIONS TO GO OFF FOR APPROXIMATELY 1 SECOND. HEAD LIGHTS AND DASHBOARD LIGHTS CAME BACK ON BUT SEVERAL ELECTRONIC FUNCTIONS WERE INOPE
... RABLE AS NOTED ON VEHICLE WARNING SCREEN (HILL DESCENT FUNCTION, VEHICLE STABILITY FUNCTION, EMERGENCY BRAKE ASSIST FUNCTION ) ONCE VEHICLE WAS STOPPED AND TURNED OFF THESE FUCTIONS SEEMED TO RESET THEMSELVES. EXTREMELEY DANGEROUS SITUATION AT HIGH SPEED MORNING COMMUTE.Read more
Incident date: Oct 11, 2016
WHILE DRIVING AT NIGHT AT HIGHWAY SPEED THE CAR EXPERIENCED AN ELECTRICAL ANOMALY TWICE, EACH TIME CAUSING THE HEADLIGHTS, DASHBOARD LIGHTS AND SEVERAL ELECTRONIC FUNCTIONS TO GO OFF FOR APPROXIMATELY 1 SECOND. HEAD LIGHTS AND DASHBOARD LIGHTS CAME BACK ON BUT SEVERAL ELECTRONIC FUNCTIONS WERE INOPE
... RABLE AS NOTED ON VEHICLE WARNING SCREEN (HILL DESCENT FUNCTION, VEHICLE STABILITY FUNCTION, EMERGENCY BRAKE ASSIST FUNCTION ) ONCE VEHICLE WAS STOPPED AND TURNED OFF THESE FUCTIONS SEEMED TO RESET THEMSELVES. EXTREMELEY DANGEROUS SITUATION AT HIGH SPEED MORNING COMMUTE.Read more
Incident date: Oct 11, 2016
WHILE DRIVING AT NIGHT AT HIGHWAY SPEED THE CAR EXPERIENCED AN ELECTRICAL ANOMALY TWICE, EACH TIME CAUSING THE HEADLIGHTS, DASHBOARD LIGHTS AND SEVERAL ELECTRONIC FUNCTIONS TO GO OFF FOR APPROXIMATELY 1 SECOND. HEAD LIGHTS AND DASHBOARD LIGHTS CAME BACK ON BUT SEVERAL ELECTRONIC FUNCTIONS WERE INOPE
... RABLE AS NOTED ON VEHICLE WARNING SCREEN (HILL DESCENT FUNCTION, VEHICLE STABILITY FUNCTION, EMERGENCY BRAKE ASSIST FUNCTION ) ONCE VEHICLE WAS STOPPED AND TURNED OFF THESE FUCTIONS SEEMED TO RESET THEMSELVES. EXTREMELEY DANGEROUS SITUATION AT HIGH SPEED MORNING COMMUTE.Read more
Showing 50 of 55 complaints.
Technical Service Bulletins, 2012 LAND ROVER RANGE ROVER SPORT
502 manufacturer communications from 214 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
| 350000 EQUIPMENT | 36 |
| 060000 ENGINE (PWS) | 35 |
| 110000 ELECTRICAL SYSTEM | 26 |
| 353000 EQUIPMENT:ELECTRICAL | 22 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 21 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 17 |
| 160000 STRUCTURE | 12 |
| 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 12 |
100000 POWER TRAIN
PARTIAL EXTENDED WARRANTY PROGRAM 12-14MY
060000 ENGINE (PWS)
ENGINE TIMING CHAIN/TENSIONER PARTIAL EXTENDED WARRANTY -USA
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
ENGINE TIMING CHAIN/TENSIONER PARTIAL EXTENDED WARRANTY -USA
220000 SEATS
Seat mounted seat switches - Seats not moving
118530 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:WARNING
The front and/or rear parking aid system may be inoperative.
162200 STRUCTURE:BODY:BUMPERS
The front and/or rear parking aid system may be inoperative.
110000 ELECTRICAL SYSTEM
The front and/or rear parking aid system may be inoperative.
060000 ENGINE (PWS)
Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve. Any of the following DTCs (indicating an air intake system leak) could be stored in the Powertrain Control Module (PCM) ? P21
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve. Any of the following DTCs (indicating an air intake system leak) could be stored in the Powertrain Control Module (PCM) ? P21
220000 SEATS
Seat height operates in increments and seat memory function will not work after replacement of seat height motor. Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note that the seat
220000 SEATS
Seat height operates in increments and seat memory function will not work after replacement of seat height motor. Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note that the seat
060000 ENGINE (PWS)
A humming noise may be evident from the engine at idle.
356000 EQUIPMENT ADAPTIVE/MOBILITY
Issue: Customers / Dealers may report a concern with the condition of Seat Covers
350000 EQUIPMENT
Issue: Customers / Dealers may report a concern with the condition of Seat Covers
170000 LATCHES/LOCKS/LINKAGES
Issue: This SSM is to support the description provided in Technical Bulletin LTB00631 for compact key low level repair.
350000 EQUIPMENT
Issue: This SSM is to support the description provided in Technical Bulletin LTB00631 for compact key low level repair.
356000 EQUIPMENT ADAPTIVE/MOBILITY
Issue: This SSM is to support the description provided in Technical Bulletin LTB00631 for compact key low level repair.
170000 LATCHES/LOCKS/LINKAGES
Issue: This SSM is to support the description provided in Technical Bulletin LTB00631 for compact key low level repair.
350000 EQUIPMENT
Issue: A customer may report a concern of no sound from the audio system, even when the volume is turned up. The Audio/Video button on touch-screen home page may also be greyed out.
110000 ELECTRICAL SYSTEM
Issue: The Touch Screen (TS) also known as Front Control Display Interface Module (FCDIM) or High Level Display Front (HLDF) on occasions may fail to download software correctly resulting in no communications with the module and blank scree
350000 EQUIPMENT
Issue: The wrong component maybe replaced when troubleshooting Bluetooth connectivity in car.
110000 ELECTRICAL SYSTEM
The 'Service Required' warning text will not appear on the Instrument Cluster (IC) if a vehicle has reached its service point.
180000 VEHICLE SPEED CONTROL
One or more of the following Air Conditioning (A/C) system symptoms may be evident: ? Vent temperatures 'cycle' (blowing warm and then cold); ? Windshield, rear window, and/or door windows mist up in cool (15?C or lower) ambient temperatur
130000 VISIBILITY
One or more of the following Air Conditioning (A/C) system symptoms may be evident: ? Vent temperatures 'cycle' (blowing warm and then cold); ? Windshield, rear window, and/or door windows mist up in cool (15?C or lower) ambient temperatur
110000 ELECTRICAL SYSTEM
One or more of the following Air Conditioning (A/C) system symptoms may be evident: ? Vent temperatures 'cycle' (blowing warm and then cold); ? Windshield, rear window, and/or door windows mist up in cool (15?C or lower) ambient temperatur
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all.
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all.
350000 EQUIPMENT
Situation: The face of the Smart key handset may peel away from the handset main body or the handset case may be bulging.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Presentation from Dealer Shop Foreman Conference Call
060000 ENGINE (PWS)
SITUATION: A humming noise may be evident from the engine at idle.
162500 STRUCTURE:BODY:TAILGATE
Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the tailgate exterior release switch may display intermittent switching performance issues.
110000 ELECTRICAL SYSTEM
DESCRIPTION OF ISSUE An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the tailgate exterior release switch may display intermittent switching performance issues.
162500 STRUCTURE:BODY:TAILGATE
DESCRIPTION OF ISSUE An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where the tailgate exterior release switch may display intermittent switching performance issues.
010000 STEERING
Situation: The steering wheel may exhibit a vibration / shimmy while driving.
045200 SERVICE BRAKES, AIR:DISC:PADS
Front brake pad retaining pin difficult to remove
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Transmission oil cooler pipe leak
162000 STRUCTURE:BODY
SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING.
350000 EQUIPMENT
SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING.
356000 EQUIPMENT ADAPTIVE/MOBILITY
SITUATION: A HUMMING NOISE MAY BE EVIDENT FROM THE ENGINE AT IDLE.
060000 ENGINE (PWS)
SITUATION: A HUMMING NOISE MAY BE EVIDENT FROM THE ENGINE AT IDLE.
060000 ENGINE (PWS)
SITUATION: A ?CLATTERING? / 'KNOCK' / 'RATTLE' NOISE MAY BE HEARD FROM THE ENGINE.
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
SITUATION: INADEQUATE A/C PERFORMANCE MAY BE EXHIBITED. UPON INSPECTION, LOW PRESSURE IS RECORDED ON THE HIGH PRESSURE SYSTEM, HIGH PRESSURE IS RECORDED ON THE LOW PRESSURE SYSTEM, AND THE COMPRESSOR CLUTCH (WHERE APPLICABLE) IS WORKING PRO
353000 EQUIPMENT:ELECTRICAL
SITUATION: ONE OR MORE OF THE FOLLOWING ISSUES MAY BE EVIDENT WHEN USING THE SMART KEY: ? 'SMART KEY NOT FOUND' MESSAGE DISPLAYED IN THE INSTRUMENT CLUSTER; ? ENGINE FAILS TO CRANK; ? VEHICLE MAY NOT UNLOCK / LOCK WHEN USING PASSIVE ENTRY O
356000 EQUIPMENT ADAPTIVE/MOBILITY
SITUATION: ONE OR MORE OF THE FOLLOWING ISSUES MAY BE EVIDENT WHEN USING THE SMART KEY: ? 'SMART KEY NOT FOUND' MESSAGE DISPLAYED IN THE INSTRUMENT CLUSTER; ? ENGINE FAILS TO CRANK; ? VEHICLE MAY NOT UNLOCK / LOCK WHEN USING PASSIVE ENTRY O
103600 POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
SITUATION: THE TRANSMISSION OIL COOLER PIPE(S) MAY EXHIBIT A LEAK.
060000 ENGINE (PWS)
SITUATION: A HUMMING NOISE MAY BE EVIDENT FROM THE ENGINE AT IDLE.
061110 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
SITUATION: A HUMMING NOISE MAY BE EVIDENT FROM THE ENGINE AT IDLE.
061110 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
"SITUATION: A 'HUMMING' NOISE MAY BE EVIDENT FROM THE ENGINE AT IDLE. CAUSE: THIS MAY BE CAUSED BY DUST AND/OR WATER INGRESS TO THE ACCESSORY DRIVE BELT IDLER PULLEY BEARING."
173100 LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
"ISSUE: WITHDRAWAL OF TECHNICAL SERVICE BULLETIN (LTB00833V2) RELATING TO TAILGATE SWITCH MALFUNCTION. CAUSE: PART SUPPLY CONSTRAINTS."
162000 STRUCTURE:BODY
"ISSUE L320 RANGE ROVER SPORT CUSTOMERS MAY REPORT THAT EITHER OF OR BOTH REAR WHEEL ARCH FINISHERS HAVE CORRODED OR BECOME MIS-SHAPED ? SEE ATTACHED PHOTO?S CAUSE CORROSION AND THUS STRUCTURAL FAILURE OF THE INTERNAL ALUMINIUM CARRIER C
200000 WHEELS
"ISSUE L320 RANGE ROVER SPORT CUSTOMERS MAY REPORT THAT EITHER OF OR BOTH REAR WHEEL ARCH FINISHERS HAVE CORRODED OR BECOME MIS-SHAPED ? SEE ATTACHED PHOTO?S CAUSE CORROSION AND THUS STRUCTURAL FAILURE OF THE INTERNAL ALUMINIUM CARRIER C
353000 EQUIPMENT:ELECTRICAL
"AS DESCRIBED BELOW. A. INTERMITTENT: - THE CURRENT VEHICLE POSITION DISPLAYED IS 'WASHINGTON D.C.' AND NOT THE ACTUAL CURRENT POSITION. ONCE A GPS SIGNAL IS ACQUIRED, THE CURRENT VEHICLE POSITION WILL THEN BE CORRECTLY DISPLAYED. - RO
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
"AS DESCRIBED BELOW. A. INTERMITTENT: - THE CURRENT VEHICLE POSITION DISPLAYED IS 'WASHINGTON D.C.' AND NOT THE ACTUAL CURRENT POSITION. ONCE A GPS SIGNAL IS ACQUIRED, THE CURRENT VEHICLE POSITION WILL THEN BE CORRECTLY DISPLAYED. - RO
353000 EQUIPMENT:ELECTRICAL
"ISSUE THE WRONG COMPONENT MAYBE REPLACED WHEN TROUBLESHOOTING BLUETOOTH CONNECTIVITY IN CAR. CAUSE THE FRONT CONTROL DISPLAY INTERFACE MODULE(TOUCHSCREEN) HAS NO EFFECT ON BLUETOOTH CONNECTIVITY IN THE CAR AND AS SUCH MAY BE INCORRECTL
118000 ELECTRICAL SYSTEM:SOFTWARE
"ISSUE THE WRONG COMPONENT MAYBE REPLACED WHEN TROUBLESHOOTING BLUETOOTH CONNECTIVITY IN CAR. CAUSE THE FRONT CONTROL DISPLAY INTERFACE MODULE(TOUCHSCREEN) HAS NO EFFECT ON BLUETOOTH CONNECTIVITY IN THE CAR AND AS SUCH MAY BE INCORRECTL
060000 ENGINE (PWS)
"SITUATION: A 'HUMMING' NOISE MAY BE EVIDENT FROM THE ENGINE WHEN THE ENGINE IS IDLING. CAUSE: THIS MAY BE CAUSED BY DUST AND/OR WATER INGRESS TO THE PRIMARY DRIVE BELT IDLER PULLEY BEARING."
137200 VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR
"SITUATION: THE REAR WINDOW WIPER MOTOR MAY BE INOPERATIVE. CAUSE: THIS MAY BE CAUSED BY INTERNAL MECHANISM COMPONENTS BECOMING WORN."
135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
"SITUATION: THE DOOR MIRROR MAY 'JUDDER' DURING POWERFOLD (MANUAL OR AUTOMATIC) OPERATION AND/OR MAY BE LOOSE OR VIBRATES. CAUSE: THIS MAY BE CAUSED BY A TOLERANCE STACK-UP BETWEEN THE DOOR MIRROR AND THE DOOR AND/OR THE RETAINING SCREWS
162300 STRUCTURE:BODY:DOOR
"SITUATION: THE DOOR MIRROR MAY 'JUDDER' DURING POWERFOLD (MANUAL OR AUTOMATIC) OPERATION AND/OR MAY BE LOOSE OR VIBRATES. CAUSE: THIS MAY BE CAUSED BY A TOLERANCE STACK-UP BETWEEN THE DOOR MIRROR AND THE DOOR AND/OR THE RETAINING SCREWS
354000 EQUIPMENT:MECHANICAL
"SITUATION: THE DOOR MIRROR MAY 'JUDDER' DURING POWERFOLD (MANUAL OR AUTOMATIC) OPERATION AND/OR MAY BE LOOSE OR VIBRATES. CAUSE: THIS MAY BE CAUSED BY A TOLERANCE STACK-UP BETWEEN THE DOOR MIRROR AND THE DOOR AND/OR THE RETAINING SCREWS
110000 ELECTRICAL SYSTEM
"SITUATION: THE VEHICLE BATTERY IMAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER: ? FAULTY GENERATOR ? FAULTY BATTERY MONITORING SYSTEM (BMS) ? THE CHARGE WARNING INDICATOR IS ILLUM
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
"SITUATION: THE VEHICLE BATTERY IMAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER: ? FAULTY GENERATOR ? FAULTY BATTERY MONITORING SYSTEM (BMS) ? THE CHARGE WARNING INDICATOR IS ILLUM
118000 ELECTRICAL SYSTEM:SOFTWARE
"SITUATION: THE VEHICLE BATTERY IMAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER: ? FAULTY GENERATOR ? FAULTY BATTERY MONITORING SYSTEM (BMS) ? THE CHARGE WARNING INDICATOR IS ILLUM
131000 VISIBILITY:WINDSHIELD
"SITUATION: THE UPPER WINDSHIELD FINISHER MAY BE LOOSE OR A WIND NOISE MAY BE EVIDENT. CAUSE: THIS MAY BE CAUSED BY BODY TOLERANCES IN RELATION TO THE UPPER WINDSHIELD FINISHER PROFILE"
131000 VISIBILITY:WINDSHIELD
"SITUATION: THE WINDSHIELD WIPERS MAY MAKE A SQUEAK NOISE, JUDDER, OR STREAK THE WINDSHIELD. CAUSE: THIS MAY BE CAUSED BY A BUILD-UP OF DIRT AND GREASE ON THE SURFACE OF THE WINDSHIELD GLASS."
136000 VISIBILITY:WINDSHIELD WIPER/WASHER
"SITUATION: THE WINDSHIELD WIPERS MAY MAKE A SQUEAK NOISE, JUDDER, OR STREAK THE WINDSHIELD. CAUSE: THIS MAY BE CAUSED BY A BUILD-UP OF DIRT AND GREASE ON THE SURFACE OF THE WINDSHIELD GLASS."
162500 STRUCTURE:BODY:TAILGATE
"SITUATION: WHERE REPLACEMENT OF THE TAILGATE OPEN SWITCH IS REQUIRED FOR ANY REASON, ONLY REPLACE WITH THE PART LISTED IN THE PARTS SECTION BELOW. CAUSE: A NEW PART AND PART NUMBER ARE AVAILABLE."
135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
"SITUATION: THE DOOR MIRROR MAY 'JUDDER' DURING POWERFOLD (MANUAL OR AUTOMATIC) OPERATION AND/OR MAY BE LOOSE OR VIBRATES. CAUSE: THIS MAY BE CAUSED BY A TOLERANCE STACK-UP BETWEEN THE DOOR MIRROR AND THE DOOR AND/OR THE RETAINING SCREWS
162300 STRUCTURE:BODY:DOOR
"SITUATION: THE DOOR MIRROR MAY 'JUDDER' DURING POWERFOLD (MANUAL OR AUTOMATIC) OPERATION AND/OR MAY BE LOOSE OR VIBRATES. CAUSE: THIS MAY BE CAUSED BY A TOLERANCE STACK-UP BETWEEN THE DOOR MIRROR AND THE DOOR AND/OR THE RETAINING SCREWS
162900 STRUCTURE:BODY:ROOF AND PILLARS
"SITUATION: THE EXTERIOR A-PILLAR MOLDING MAY BECOME LOOSE. CAUSE: THIS MAY BE CAUSED BY THE MOLDING'S RETAINING CLIPS LOSING TENSION."
118000 ELECTRICAL SYSTEM:SOFTWARE
"SITUATION: THE ADAPTIVE FRONT LIGHTING SYSTEM (AFS) WARNING LAMP MAY BE ILLUMINATED/FLASHING ON THE INSTRUMENT CLUSTER. UPON DIAGNOSIS, THE TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES (DTC) B1D64-87 AND/OR B1D65-87 STORED IN THE HEADLAMP
121000 EXTERIOR LIGHTING:HEADLIGHTS
"SITUATION: THE ADAPTIVE FRONT LIGHTING SYSTEM (AFS) WARNING LAMP MAY BE ILLUMINATED/FLASHING ON THE INSTRUMENT CLUSTER. UPON DIAGNOSIS, THE TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES (DTC) B1D64-87 AND/OR B1D65-87 STORED IN THE HEADLAMP
199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
"SITUATION: A TIRE PRESSURE MONITORING SYSTEM (TPMS) FAULT MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER (IC) AND DIAGNOSTIC TROUBLE CODES (DTC) ARE STORED. CAUSE: THIS MAY BE CAUSED BY VARIOUS ISSUES."
131000 VISIBILITY:WINDSHIELD
"ISSUE 10MY ONWARDS RANGE ROVER, RANGE ROVER SPORT AND DISCOVERY 4 / LR4 CUSTOMERS MAY REPORT HEARING WIND NOISE FROM THE UPPER WINDSCREEN AREA. CAUSE THERE IS A POTENTIAL THAT THE TOP WINDSCREEN SEAL HAS BECOME DISLODGED OVER TIME CAUSI
353000 EQUIPMENT:ELECTRICAL
"ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT WHEN THE VEHICLE IS STARTED THERE IS NO CABIN AUDIO AT ALL FROM ANY SOURCES. IF THE NAV BUTTON IS PRESSED A 2-5 SECOND PERIOD OF AM/ FM RADIO CAN BE HEARD AND THEN RETURNS BACK TO NO AUDIO. ISSUE
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
"ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT WHEN THE VEHICLE IS STARTED THERE IS NO CABIN AUDIO AT ALL FROM ANY SOURCES. IF THE NAV BUTTON IS PRESSED A 2-5 SECOND PERIOD OF AM/ FM RADIO CAN BE HEARD AND THEN RETURNS BACK TO NO AUDIO. ISSUE
012000 STEERING:COLUMN
"ISSUE: A CUSTOMER MAY REPORT A NOISE WHEN TURNING THE STEERING WHEEL, WHICH IS CONFIRMED BY THE DEALER AS ORIGINATING FROM THE STEERING COLUMN. DISCOVERY 4/LR4 (L319) AND RANGE ROVER SPORT (L320) ONLY. 10 MODEL YEAR ONWARDS. CAUSE: JLR
114100 ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
"SITUATION: ONE OR MORE OF THE FOLLOWING ISSUES MAY BE EVIDENT: ? THE ALARM IS TRIGGERED FOR NO APPARENT REASON; ? THE 'HOOD OPEN' MESSAGE IS DISPLAYED ON THE INSTRUMENT CLUSTER; AND/OR ? A MISLOCK SOUND IS EMITTED WHEN LOCKING THE VEHIC
162900 STRUCTURE:BODY:ROOF AND PILLARS
"SITUATION: THE EXTERIOR A-PILLAR MOLDING MAY BECOME LOOSE. CAUSE: THIS MAY BE CAUSED BY THE MOLDING'S RETAINING CLIPS LOSING TENSION."
113100 ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID
"ISSUE: A NEW VCT SOLENOID HAS BEEN FITTED TO A 3.0L AJ126 OR 5.0L AJ133 ENGINE WHICH REQUIRES A LINK HARNESS IN ORDER TO BE INSTALLED ON VEHICLES BUILT WITH THE PRIOR PART. CAUSE: THE VCT SOLENOID DESIGN CHANGED, AND THE ELECTRICAL CONNE
353000 EQUIPMENT:ELECTRICAL
"SITUATION: ONE OR MORE FO THE FOLLOWING ISSUES MAY BE EVIDENT WHEN USING THE SMART KEY: ? 'SMART KEY NOT FOUND' MESSAGE DISPLAYED IN THE INSTRUMENT CLUSTER; ? ENGINE FAILS TO CRANK; ? VEHICLE MAY NOT UNLOCK / LOCK WHEN USING PASSIVE ENT
060000 ENGINE (PWS)
"SITUATION: A ?RATTLE? / ?CLICK? NOISE MAY BE HEARD FROM THE FRONT OF THE ENGINE. THE NOISE MAY BE MORE PRONOUNCED WHEN THE ENGINE IS AT IDLE SPEED. CAUSE: THIS MAY BE CAUSED BY WEAR ON THE TIMING CHAIN LEVER, RESULTING IN REDUCED TENSION
061110 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
"SITUATION: A ?RATTLE? / ?CLICK? NOISE MAY BE HEARD FROM THE FRONT OF THE ENGINE. THE NOISE MAY BE MORE PRONOUNCED WHEN THE ENGINE IS AT IDLE SPEED. CAUSE: THIS MAY BE CAUSED BY WEAR ON THE TIMING CHAIN LEVER, RESULTING IN REDUCED TENSION
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
"SITUATION: THE FLUID LEVEL IN THE ENGINE COOLANT SYSTEM EXPANSION TANK MAY FALL BELOW THE MINIMUM LEVEL OVER A PERIOD OF TIME OR A ?LOW COOLANT LEVEL? MESSAGE IS DISPLAYED IN THE MESSAGE CENTER. UPON INSPECTION, A LEAK MAY BE FOUND TO BE F
120000 LIGHTING (PWS)
"SITUATION: CONDENSATION/MIST MAY APPEAR ON THE INSIDE OF FRONT AND/OR REAR EXTERIOR LAMPS. CAUSE: CONDENSATION/MIST IS A NATURAL PHENOMENON WHICH CAN OCCUR WHEN THERE IS A TEMPERATURE DIFFERENCE BETWEEN THE INSIDE AND OF THE LAMP UNIT. TH
353000 EQUIPMENT:ELECTRICAL
"SITUATION: ON VEHICLES FITTED WITH THE SURROUND CAMERA SYSTEM (NOT VEHICLES FITTED WITH PARKING AID ? REAR VIEW CAMERA ONLY), THE CAMERA IMAGE MAY BE LOST AND A BLUE SCREEN IS DISPLAYED CAUSE: THIS MAY BE CAUSED BY SIGNAL LOSS THROUGH TH
353000 EQUIPMENT:ELECTRICAL
"SITUATION: ON VEHICLES FITTED WITH THE SURROUND CAMERA SYSTEM (NOT VEHICLES FITTED WITH ONLY A PARKING AID - REAR VIEW CAMERA), THE CAMERA IMAGE MAY BE LOST AND A BLUE SCREEN IS DISPLAYED. CAUSE: THIS MAY BE CAUSED BY SIGNAL LOSS FROM POO
114000 ELECTRICAL SYSTEM:WIRING
"SITUATION: ON VEHICLES FITTED WITH THE SURROUND CAMERA SYSTEM (NOT VEHICLES FITTED WITH ONLY A PARKING AID - REAR VIEW CAMERA), THE CAMERA IMAGE MAY BE LOST AND A BLUE SCREEN IS DISPLAYED. CAUSE: THIS MAY BE CAUSED BY SIGNAL LOSS FROM POO
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
"ISSUE OVER HALF OF FAILED RADIO HEAD UNITS OR SEPARATE CD PLAYERS ARE FOUND TO HAVE BEEN LOADED WITH INCORRECT MEDIA WHICH IS NOT COMPATIBLE WITH LAND ROVER INFOTAINMENT SYSTEMS. CAUSE THIS IS TO MAKE YOU AWARE OF THE TYPES OF MEDIA THA
350000 EQUIPMENT
"SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING. CAUSE: THIS MAY BE CAUSED BY THE HANDSET MANUFACTURING PROCESS."
350000 EQUIPMENT
"ISSUE: SEAT SWITCH PACK RECLINE BUTTON CAP IS DAMAGED OR HAS BROKEN / FALLEN OFF IN SERVICE. (SEE FIG.1) ACTION: REPLACE BY PRESSING ON NEW BUTTON CAP PART NO: LR045801 (SEE FIG.2)"
220000 SEATS
"ISSUE: SEAT SWITCH PACK RECLINE BUTTON CAP IS DAMAGED OR HAS BROKEN / FALLEN OFF IN SERVICE. (SEE FIG.1) ACTION: REPLACE BY PRESSING ON NEW BUTTON CAP PART NO: LR045801 (SEE FIG.2)"
118000 ELECTRICAL SYSTEM:SOFTWARE
"ISSUE ONLY APPLICABLE TO SOFTWARE VERSIONS 30.3 (GEN 3) FK72-14C104-AF AND 29.3 (GEN 2) DPLA-14C104-AG WHEN CHECKING FOR FAULT CODES LOGGED IN THE KVM (KEYLESS VEHICLE MODULE) ALSO KNOWN AS THE RFA (REMOTE FUNCTION ACTUATOR) F000-63/U30
110000 ELECTRICAL SYSTEM
"ISSUE: LAND ROVER ARE CURRENTLY ANALYZING BODY CONTROL MODULES (BCM) RETURNED VIA WARRANTY. IF A BCM HAS BEEN DETERMINED TO REQUIRE REPLACEMENT FOLLOWING DIAGNOSIS, PLEASE CARRY OUT THE STEPS LISTED IN THE ACTION BELOW. CAUSE: CURREN
356000 EQUIPMENT ADAPTIVE/MOBILITY
"ISSUE: CUSTOMER COMPLAINS OF DAMAGE/MARKING ON THE SURFACE OF THE VEHICLE?S INSTRUMENT PACK LENS. CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. STAINING/DISCOLORATION CONTAMINATION CAUSED BY USING ANY TYPE OF CLEANING
350000 EQUIPMENT
"ISSUE: CUSTOMER COMPLAINS OF DAMAGE/MARKING ON THE SURFACE OF THE VEHICLE?S INSTRUMENT PACK LENS. CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. STAINING/DISCOLORATION CONTAMINATION CAUSED BY USING ANY TYPE OF CLEANING
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
"ISSUE: CUSTOMER COMPLAINS OF DAMAGE/MARKING ON THE SURFACE OF THE VEHICLE?S INSTRUMENT PACK LENS. CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. STAINING/DISCOLORATION CONTAMINATION CAUSED BY USING ANY TYPE OF CLEANING
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
"ISSUE OVER HALF OF FAILED RADIO HEAD UNITS OR SEPARATE CD PLAYERS ARE FOUND TO HAVE BEEN LOADED WITH INCORRECT MEDIA WHICH IS NOT COMPATIBLE WITH LAND ROVER INFOTAINMENT SYSTEMS. CAUSE THIS IS TO MAKE YOU AWARE OF THE TYPES OF MEDIA THA
110000 ELECTRICAL SYSTEM
"ISSUE: HIGH PRESSURE FUEL PUMP DIAGNOSTICS ON 3.0L AJ126 AND 5.0L AJ133 ENGINES HAVE BEEN UPDATED. ACTION: PLEASE REFER TO THE PROCEDURE BELOW FOR INFORMATION ON HOW TO ACCESS THE NEW INFORMATION THROUGH SDD."
072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
"ISSUE: HIGH PRESSURE FUEL PUMP DIAGNOSTICS ON 3.0L AJ126 AND 5.0L AJ133 ENGINES HAVE BEEN UPDATED. ACTION: PLEASE REFER TO THE PROCEDURE BELOW FOR INFORMATION ON HOW TO ACCESS THE NEW INFORMATION THROUGH SDD."
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