2017 LAND ROVER RANGE ROVER SPORT

The contact owns a 2017 Land Rover Range Rover Sport. The contact stated that while driving at various speeds, the front suspension made abnormal knocking sounds. The vehicle was taken to the dealer, where the contact was advised that there was no earlier availability. The vehicle was taken to European Customs, where the front control arms were replaced with OEM parts. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); and associated the failure with the recall. The manufacturer was contacted for reimbursement and informed the contact that the reimbursement would be provided once parts were available for the recall repair. The failure mileage was approximately 93,979.

Land Rover's refusal to provide resolution to their Safety REcall DO019, or NHTSA 25V-514 according to their own guidelines. See attached letter.

Land Rover's refusal to provide resolution to their Safety REcall DO019, or NHTSA 25V-514 according to their own guidelines. See attached letter.

Land Rover's refusal to provide resolution to their Safety REcall DO019, or NHTSA 25V-514 according to their own guidelines. See attached letter.

My Range Rover diesel is continuing to have premature Diesel Particulate Filter (DPF) clogging, causing dashboard warnings, "limp mode," reduced power, and engine issues. This causes the car to immediatly without warning reduce power and you have a certain amount of miles before the car shuts down. Range Rover knows of this incident, and there is a law suit concerning this, and unfortunately this problem did not occur to my car until after the lawsuit deadline went into effect. This has happened several times with the only solution to order an 11,000 new system which has the same defect as the original one in the car.

The contact owns a 2017 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the vehicle failed the State Inspection due to the open recall. The dealer was contacted but no assistance was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

JLR issued a recall on August 8, 2025, for the front suspension upper knuckle joint, and there are still no parts available to fix the issue. JLR states the issue "may lead to detachment of the upper suspension arm" and "may compromise the vehicle’s controllability and increase the risk of a crash." I have regularly been in touch with my local JLR dealership, and they shrug their shoulders and say "oh well." My vehicle is readily available for inspection, but the dealer is not interested in seeing it until parts are available. How many months must I be driving with a potentially catastrophic failure pending?

The contact owns a 2017 Land Rover Range Rover Sport. The contact stated that while driving at an undisclosed speed, the vehicle started shaking while depressing the brake pedal. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering). The local dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was notified of the issue and confirmed the recall status. The failure mileage was approximately 68,000.

The contact owns a 2017 Land Rover Range Rover Sport. The contact stated that while driving at an undisclosed speed, the vehicle started shaking while depressing the brake pedal. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering). The local dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was notified of the issue and confirmed the recall status. The failure mileage was approximately 68,000.

The contact owns a 2017 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering). The local dealer was contacted and scheduled an appointment; however, upon arrival, the contact was informed that parts were not available for the recall repair. The vehicle was taken to another local dealer, Land Rover Parsippany (220 US-46, Parsippany, NJ 07054), who determined that parts were not available. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed the status of the remedy. The contact had not experienced a failure.

There is an open recall on my knuckle 2017 range rover, I've been waiting for repairs, and I'm being told that they haven't been made yet. I first of of this from Carfax and not the manufacturer’s, they have never sent me anything. What's the next steps, it's been months and I'm not comfortable driving

Hi there, I purchased this car used with approximately 78,000 miles on it and this incident occurred at 94,000 miles. The car is equipped with a system call ACE (Active Cornering Enhancement) system. The system sends hydraulic fluids to each cornering of the car to help stabilize it around corners. Land Rover installed steel hard lines to deliver the fluids to each corner. They also tucked the lines to the side of the car and added a cover to protect the lines. However, that only caused these lines to fail, because moisture containing salt in the winters can travel to these lines and causes them to rust and no matter how much under carriage wash is performed, no clean water can get to them to wash away the salt. My lines failed on me and that cost me $4,400 in repairs at Lake Bluff Land Rover in the state of Illinois. They informed me there's more lines that need to be replaced which will cost an additional $5,500 in repair. When I complained to Land Rover that they should have installed stainless steel lines instead of steel to prevent this from happening, they assured me if this will become a common issue, they would perform a recall and issue a refund. When I spoke to the technicians at the Land Rover dealership, they told me they are getting a lot of cars with the same issue. I do not have the resources to investigate this issue nor the authority, but NHTSA does. Would you please look into this matter? It's a big safety concern and it's a huge mistake on Land Rover which they are avoiding to taking responsibility for. Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Land Rover Range Rover Sport. The contact stated that while driving at an undisclosed speed, the steering wheel became inoperable, and the vehicle unexpectedly drifted to the right. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the parts for the recall repair were not yet available. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 67,000.

A safety recall was issued in September 2025 for my vehicle. I contacted my local dealership (Pasadena Land Rover / Range Rover) and was informed that recall parts were not available. In the first week of December, the front right suspension began making a clunking noise, consistent with the recall defect. When I contacted the dealership, I was told that I would be required to pay out of pocket for diagnostic work, even though the vehicle has an open safety recall, and that reimbursement is not guaranteed due to parts unavailability. As a result, the vehicle cannot be repaired under the recall, and I am being asked to assume financial responsibility for diagnosing a known safety defect while continuing to operate an unrepaired vehicle.

The contact owns a 2017 Land Rover Range Rover Sport. The contact stated that while attempting to make a turn, there was an abnormally loud sound coming from the rear of the vehicle. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 62,104.

Front Suspension Knuckle Crack was knocking and ready to break on my 2017 Range Rover. I had to bring it into an independent service center due to the inability of the dealer (JLR Newport Beach, CA) to get me in (I was told 200 cars were in front of me and it would be an undetermined period of time before they could get to me). The suspension and steering were affected and I had to have it repaired immediately by Custom European in Huntington Beach, Ca. He used original parts and it cost me $1,500.00 (799.57 parts, 660.00 labor, tax 60.42). The vehicle has not been inspected yet. When I received the SAFETY RECALL letter from JLR in Newport, I tried to get in for inspection but to no avail. Same situation, 100's of cars in front of me. When I called Range Rover of North America, I was told your computer system has been down for over two months and that I should call back every week to see if it's working (by Jared). Jared told me because I had the safety recall corrected already, this was the only way to get reimbursed but NOTHING could be done while the computer system was down. The SAFETY RECALL letter specifically says reimbursement is available but Jared said nothing is available without the computer system, which as I mentioned earlier has been down for two months. Telling me to call back weekly to see if it's up again is not the resolution I was seeking. JLR cannot inspect because they have no place to log the information since your "computer system is down." This is a classic case of "we can't do anything without our computer" but you can call us back (basically hoping I'll forget and go away). I spent good money on this safety recall and need to be reimbursed properly. Range Rover of North America and JLR of Newport Beach are doing NOTHING to address that situation with those of us that took care of the problem before it was too late. Please tell me how this should end. Thank you. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Front Suspension Knuckle Crack was knocking and ready to break on my 2017 Range Rover. I had to bring it into an independent service center due to the inability of the dealer (JLR Newport Beach, CA) to get me in (I was told 200 cars were in front of me and it would be an undetermined period of time before they could get to me). The suspension and steering were affected and I had to have it repaired immediately by Custom European in Huntington Beach, Ca. He used original parts and it cost me $1,500.00 (799.57 parts, 660.00 labor, tax 60.42). The vehicle has not been inspected yet. When I received the SAFETY RECALL letter from JLR in Newport, I tried to get in for inspection but to no avail. Same situation, 100's of cars in front of me. When I called Range Rover of North America, I was told your computer system has been down for over two months and that I should call back every week to see if it's working (by Jared). Jared told me because I had the safety recall corrected already, this was the only way to get reimbursed but NOTHING could be done while the computer system was down. The SAFETY RECALL letter specifically says reimbursement is available but Jared said nothing is available without the computer system, which as I mentioned earlier has been down for two months. Telling me to call back weekly to see if it's up again is not the resolution I was seeking. JLR cannot inspect because they have no place to log the information since your "computer system is down." This is a classic case of "we can't do anything without our computer" but you can call us back (basically hoping I'll forget and go away). I spent good money on this safety recall and need to be reimbursed properly. Range Rover of North America and JLR of Newport Beach are doing NOTHING to address that situation with those of us that took care of the problem before it was too late. Please tell me how this should end. Thank you. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Land Rover Range Rover Sport. The contact received a notification of NHTSA Campaign Number: 25V514000(Steering); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the contact heard an abnormal squeaking sound coming from the front passenger's side of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, where the contact was informed that the manufacturer's system had been hacked and no assistance could be provided. The vehicle was not repaired, and the failure persisted. The manufacturer was not notified of the failure. The contact expressed safety concerns because the vehicle was unsafe to drive. The failure mileage was approximately 82,000.

Low Coolant Warning ⚠️ Immediately parked & had towed to Land Rover. Have found several recalls on the Coolant hose under supercharger leaking in other countries & recalls in place. Not here though

Low Coolant Warning ⚠️ Immediately parked & had towed to Land Rover. Have found several recalls on the Coolant hose under supercharger leaking in other countries & recalls in place. Not here though

My steering column/knuckle is cracked and my suspension is snapped causing issues for turning the wheel

My steering column/knuckle is cracked and my suspension is snapped causing issues for turning the wheel

Driving on the 405 freeway with daughter and grandson the vehicle started slowing down with a low key battery message, it Engine broke down. No smoke or overheating

I am filing this complaint to report neglect, unprofessional conduct, and refusal to take responsibility by Jaguar Land Rover Carlsbad during a manufacturer recall service. In December 2024, I took my Range Rover Sport to Land Rover Carlsbad for an N808 powertrain recall. I paid $299 for a diagnostic inspection, and the only issue reported was a diesel exhaust sensor. There was no mention of any issues with the oil level sensor, confirming it was fully functional at the time of drop-off. I authorized & paid for the repair of the diesel exhaust sensor repair to be completed during the powertrain repair. Following the recall service, the oil level sensor failed, resulting in a $4,500 repair. Extensive research and technician insight confirm that this recall can damage the oil sensor wiring if handled improperly. I believe the failure was caused during the recall service, especially considering: *No issue was present or diagnosed before the recall work. *Damage occurred immediately after. *Land Rover Carlsbad refuses to accept responsibility AFTER realizing cost Compounding the issue, the vehicle was returned without the windshield wiper housing installed, which I discovered while driving on the freeway at 65 mph with my children in the vehicle, during rainfall. Put our lives at risk. Also the design flaw: location of Oil Level Sensor (refer to NHTSA SSM73239). Despite multiple attempts to resolve this, General Manager Anthony Benfatti refused to take responsibility and told me, “See you in court, I’ll be there with attorneys & expert mechanics.” I am asking NHTSA to investigate the conduct of this dealership and LR design flaw which puts my vehicle at risk fire. LR actions reflect: Negligence in vehicle servicing, failure to honor customer safety, denial of legitimate damage claims, retaliatory and aggressive behavior toward complaints. I am requesting full reimbursement for the oil level sensor repair and an investigation into this dealership’s service practices.

Both left and right aluminum uprights or commonly referred to as “knuckles” are cracked. This can cause an immediate loss of control at speed and also take out the cars around you. This is a very serious problem. Apparently, other models years have previously been recalled. But the 2017 model year has not. Clearly the same issue and the cracks are in the same place. There are no warning signs of such cracking in the upright. But when it fails, it will render the driver useless until inertia takes over!

I was informed by Hennessey Land Rover that there is a "Y" Alen pipe in the coolant system that will most likely fail around 50,000 to 60,000 miles. The "Y" piece is two pieces of pipe sandwiched together verses one solid piece. They are telling me that once the pipe fails all of the coolant will escape the engine block and will most likely seize the engine. They are not covering the cost to do the repair, around $4500.00, and I find this unacceptable because they build the coolant system with a piece they know is faulty.

My driver's seat belt is not work properly. The seat belt will not click in. It instantly pops out. As such, I am unable to buckle up.

2017 Range Rover sport The rear middle seat belt retractable does not lock and retract. When driving ,middle passenger seat belt is only lock due to seat belt issues. I got estimate from rover range to fix issue of $600.00 will supply repair when dealer finish with issues.

Unsure what first came on but the check engine light came on there would be no issues when driving nor lack of power, then filled up my tank and first try the engine would stall second try engine would take a longer time to roll over and revs would slightly fluctuate almost sounding like it would stall out again but didn’t after and when ever starting up the vehicle nothing else happened after with that issue only when fueling up. but brought my vehicle to a Land Rover dealerships, they next tried diagnosing my vehicle found a small P0442 small evap leak didn’t find anything then did a smoke test and still didn’t find anything wanted to do a much bigger pricey diagnostic, I declined had the check engine light taking off but gas cap warning would appear later down the line then the check engine light would come on again. I changed the gas cap had past codes erased and things lasted a little longer then before but still came back on.

When ever playing music through loud or soft volumes I can hear a static sound coming from all speakers. The static like noise can be heard more your phone is connected through usb through apple/android car play on both usb connector ports. when using just bluetooth its not as noticeable but can sometimes still hear it. When using just the radio am/fm setting its not as present but you will get a little static noise. Note my RRS has the 825 watt meridian sound system so when adjusting the bass, treble or sub the static can still be present even at different volumes. Note the cables to the usb have been changed and are new when trying to see if its the phone cable or not but still the noise is present. I am just wondering if it may entail to a software update that is needed on the vehicle.

P275/45 R21 Bought new in 2019 with set a brand new tires. 3 of 4 have suffered tread separation in under 19k miles (65k tire). The separation has occurred between the belt and inner tire rubber. It bulges the tire tread, causing vibration and a bald spot on the tread. Found numerous other online reports of these tires have tread separation issues.

The Passenger seat air bag sensor is defected and needs replacement for the passenger side air bag to function. The passenger air bag has been inoperable for many months. The estimated cost to repair is $1,800.00.

The contact owns a 2017 Land Rover Range Rover Sport. The contact stated that while attempting to reverse out of her driveway, the transmission ceased in park(P). There were no warning lights illuminated. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the gear shifter needed to be repaired. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 76,000.

The back rear door keeps causing the alarm to malfunction and go off. Also, as I was driving on the main road the back door came open on a passenger seated in the back. This was a major scare & could’ve been very deadly if my passenger didn’t have their seat belt on.

The contact owns a 2017 Land Rover Range Rover Sport. The contact stated while driving 60 MPH, the vehicle inadvertently stalled and lost motive power. The warning message "No Fuel" appeared on the instrument panel. The contact stated that she veered to side of the road and was unable to restart the vehicle after several attempts. The vehicle was towed to the dealer who diagnosed that the computer software system needed to be updated. The contact stated that the vehicle was repaired however, the failure had been recurring while driving. The vehicle was taken to the dealer several times. The computer software system was updated, and the fuel sensors were replaced. The contact stated that the failure reoccurred while driving. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 20,000.

The contact owns a 2017 Land Rover Range Rover Sport. The contact stated while driving 60 MPH, the vehicle inadvertently stalled and lost motive power. The warning message "No Fuel" appeared on the instrument panel. The contact stated that she veered to side of the road and was unable to restart the vehicle after several attempts. The vehicle was towed to the dealer who diagnosed that the computer software system needed to be updated. The contact stated that the vehicle was repaired however, the failure had been recurring while driving. The vehicle was taken to the dealer several times. The computer software system was updated, and the fuel sensors were replaced. The contact stated that the failure reoccurred while driving. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 20,000.

While I am in intersections driving, the car completely shuts off and I have to start the car back up for it to actually drive. It completely turns off while you’re driving. I have had several electrical issues with the car that have also been repaired. I’ve brought the car into the dealer service center over seven times and they have not been able to reproduce the issue of shutting off. I have installed a dash cam to record when it happens randomly. I reported to Land Rover corporate and they have not done anything over 8 months with this issue. I have two daughters and I’m concerned about getting into an accident with this car shutting off randomly. This has been occurring since I purchased the car in October 2020. Please help.

While I am in intersections driving, the car completely shuts off and I have to start the car back up for it to actually drive. It completely turns off while you’re driving. I have had several electrical issues with the car that have also been repaired. I’ve brought the car into the dealer service center over seven times and they have not been able to reproduce the issue of shutting off. I have installed a dash cam to record when it happens randomly. I reported to Land Rover corporate and they have not done anything over 8 months with this issue. I have two daughters and I’m concerned about getting into an accident with this car shutting off randomly. This has been occurring since I purchased the car in October 2020. Please help.

While I am in intersections driving, the car completely shuts off and I have to start the car back up for it to actually drive. It completely turns off while you’re driving. I have had several electrical issues with the car that have also been repaired. I’ve brought the car into the dealer service center over seven times and they have not been able to reproduce the issue of shutting off. I have installed a dash cam to record when it happens randomly. I reported to Land Rover corporate and they have not done anything over 8 months with this issue. I have two daughters and I’m concerned about getting into an accident with this car shutting off randomly. This has been occurring since I purchased the car in October 2020. Please help.

Fuel gauge indicated no fuel even though tank was just filled. Vehicle went into limp mode then would only start for a minute. Exact same symptoms as current recall for same model year but ours is outside of VIN range for that recall. Vehicle only has 35k miles and had fuel pump replaced which has seemed to fix the problem although fuel gauge won’t read full ever.

WHILE DRIVING ON A CITY STREET THE CAR JUST STOPS. I WOULD HAVE A FULL TANK OF GAS AND THE GAGE READS EMPTY. IN ADDITION ALL LIGHTS ON THE DASH BOARD GO ON. THE CAR HAD TO BE FLAT BEDDED MANY TIMES. I HAVE NO DOCUMENTATION BECAUSE THE CAR WAS ONCE AGAIN FLAT BEDDED INTO SERVICE CURRENTLY , AND ALL PAPERWORK IS IN THE CAR.

WHILE DRIVING ON A CITY STREET THE CAR JUST STOPS. I WOULD HAVE A FULL TANK OF GAS AND THE GAGE READS EMPTY. IN ADDITION ALL LIGHTS ON THE DASH BOARD GO ON. THE CAR HAD TO BE FLAT BEDDED MANY TIMES. I HAVE NO DOCUMENTATION BECAUSE THE CAR WAS ONCE AGAIN FLAT BEDDED INTO SERVICE CURRENTLY , AND ALL PAPERWORK IS IN THE CAR.

WHILE DRIVING ON A CITY STREET THE CAR JUST STOPS. I WOULD HAVE A FULL TANK OF GAS AND THE GAGE READS EMPTY. IN ADDITION ALL LIGHTS ON THE DASH BOARD GO ON. THE CAR HAD TO BE FLAT BEDDED MANY TIMES. I HAVE NO DOCUMENTATION BECAUSE THE CAR WAS ONCE AGAIN FLAT BEDDED INTO SERVICE CURRENTLY , AND ALL PAPERWORK IS IN THE CAR.

THE CAR WAS PURCHASED ON 4/10/17 AND DESPITE IT BEING NEW, IT HAD ITS FAULTS. I HAD BROUGHT TO LAND ROVER ORLANDO AND A RANGE ROVER ENGINEER/SPECIALIST'S ATTENTION THAT THE CAR'S CONVENIENCE FEATURES ' ADAPT. CRUISE CNTL WITH QUEUE ASSIST AND INTELLIGENT (EMERGENCY BRAKING) - ALL OF WHICH, WERE AND UP TO THE ACCIDENT, NOT FUNCTIONING PROPERLY. ALTHOUGH THE LR DEALERSHIP AND/OR RR ENGINEER/SPECIALIST WERE REACHED OUT TO A FEW TIMES, DESPITE THE RR ENGINEER/SPECIALIST INSPECTING AND RUNNING DIAGNOSTICS, NO ONE WAS ABLE TO SUCCESSFULLY AND FULLY ADDRESS AND FULFILL MY CONCERNS. THE END RESULT WAS THAT I WAS TOLD TO FILE A COMPLAINT TO THE MANUFACTURER, WHICH I DID A FEW TIMES AND NEVER RECEIVED A FOLLOW UP. THE ACCIDENT TOOK PLACE ON 11/4/20 AT AROUND 8:15 AM. AFTER TURNING THE CAR ON AND PUTTING MY SEAT BELT ON, I SHIFTED THE CAR INTO REVERSE WITH MY FOOT STILL FIRMLY ON THE BRAKE AND SUDDENLY THE CAR'S RPM JUMPED ABRUPTLY, RESULTING IN ME REVERSING INTO A CAR BEHIND ME. HAVING JUST GOTTEN INTO AN ACCIDENT AND CALMLY ACKNOWLEDGING THE SITUATION, I PROCEEDED TO SHIFT THE CAR INTO DRIVE TO MOVE IT AND ALL OF A SUDDEN, AGAIN, THE RPM JUMPED ABRUPTLY, CAUSING THE CAR TO JUMP FORWARD, BACK TOWARDS THE DIRECTION I JUST CAME FROM, AND DESPITE TRYING TO CONTROL THE CAR AND SLOW IT DOWN, THE CAR UNCONTROLLABLY DROVE OVER THE CURB AND THROUGH A FENCE, PULLING THE FENCE OUT OF PLACE AND IT'S CONCRETE FOUNDATION OF ABOUT TWO FEET, AND WENT INTO HIGH SPEED AND FLEW ABOUT THIRTY TO FORTY FEET HORIZONTALLY UNTIL FINALLY COLLAPSING IN A DRY RETENTION POND ABOUT FIFTEEN FEET BELOW. SINCE I BOUGHT THIS CAR I HAVEN'T BEEN SATISFIED WITH THE SAFETY OF IT. IT IS WITHOUT DOUBT THAT I HAVE SUFFERED MEDICAL AND CAR DAMAGE DUE TO THIS INCIDENT. ADDITIONALLY, STILL TO THIS DAY, 11/18/20, I AM SUFFERING MEDICAL DAMAGES TO MY FACE, BACK, AND BODY AND MIND AS A WHOLE.

THE CAR WAS PURCHASED ON 4/10/17 AND DESPITE IT BEING NEW, IT HAD ITS FAULTS. I HAD BROUGHT TO LAND ROVER ORLANDO AND A RANGE ROVER ENGINEER/SPECIALIST'S ATTENTION THAT THE CAR'S CONVENIENCE FEATURES ' ADAPT. CRUISE CNTL WITH QUEUE ASSIST AND INTELLIGENT (EMERGENCY BRAKING) - ALL OF WHICH, WERE AND UP TO THE ACCIDENT, NOT FUNCTIONING PROPERLY. ALTHOUGH THE LR DEALERSHIP AND/OR RR ENGINEER/SPECIALIST WERE REACHED OUT TO A FEW TIMES, DESPITE THE RR ENGINEER/SPECIALIST INSPECTING AND RUNNING DIAGNOSTICS, NO ONE WAS ABLE TO SUCCESSFULLY AND FULLY ADDRESS AND FULFILL MY CONCERNS. THE END RESULT WAS THAT I WAS TOLD TO FILE A COMPLAINT TO THE MANUFACTURER, WHICH I DID A FEW TIMES AND NEVER RECEIVED A FOLLOW UP. THE ACCIDENT TOOK PLACE ON 11/4/20 AT AROUND 8:15 AM. AFTER TURNING THE CAR ON AND PUTTING MY SEAT BELT ON, I SHIFTED THE CAR INTO REVERSE WITH MY FOOT STILL FIRMLY ON THE BRAKE AND SUDDENLY THE CAR'S RPM JUMPED ABRUPTLY, RESULTING IN ME REVERSING INTO A CAR BEHIND ME. HAVING JUST GOTTEN INTO AN ACCIDENT AND CALMLY ACKNOWLEDGING THE SITUATION, I PROCEEDED TO SHIFT THE CAR INTO DRIVE TO MOVE IT AND ALL OF A SUDDEN, AGAIN, THE RPM JUMPED ABRUPTLY, CAUSING THE CAR TO JUMP FORWARD, BACK TOWARDS THE DIRECTION I JUST CAME FROM, AND DESPITE TRYING TO CONTROL THE CAR AND SLOW IT DOWN, THE CAR UNCONTROLLABLY DROVE OVER THE CURB AND THROUGH A FENCE, PULLING THE FENCE OUT OF PLACE AND IT'S CONCRETE FOUNDATION OF ABOUT TWO FEET, AND WENT INTO HIGH SPEED AND FLEW ABOUT THIRTY TO FORTY FEET HORIZONTALLY UNTIL FINALLY COLLAPSING IN A DRY RETENTION POND ABOUT FIFTEEN FEET BELOW. SINCE I BOUGHT THIS CAR I HAVEN'T BEEN SATISFIED WITH THE SAFETY OF IT. IT IS WITHOUT DOUBT THAT I HAVE SUFFERED MEDICAL AND CAR DAMAGE DUE TO THIS INCIDENT. ADDITIONALLY, STILL TO THIS DAY, 11/18/20, I AM SUFFERING MEDICAL DAMAGES TO MY FACE, BACK, AND BODY AND MIND AS A WHOLE.

THE CAR WAS PURCHASED ON 4/10/17 AND DESPITE IT BEING NEW, IT HAD ITS FAULTS. I HAD BROUGHT TO LAND ROVER ORLANDO AND A RANGE ROVER ENGINEER/SPECIALIST'S ATTENTION THAT THE CAR'S CONVENIENCE FEATURES ' ADAPT. CRUISE CNTL WITH QUEUE ASSIST AND INTELLIGENT (EMERGENCY BRAKING) - ALL OF WHICH, WERE AND UP TO THE ACCIDENT, NOT FUNCTIONING PROPERLY. ALTHOUGH THE LR DEALERSHIP AND/OR RR ENGINEER/SPECIALIST WERE REACHED OUT TO A FEW TIMES, DESPITE THE RR ENGINEER/SPECIALIST INSPECTING AND RUNNING DIAGNOSTICS, NO ONE WAS ABLE TO SUCCESSFULLY AND FULLY ADDRESS AND FULFILL MY CONCERNS. THE END RESULT WAS THAT I WAS TOLD TO FILE A COMPLAINT TO THE MANUFACTURER, WHICH I DID A FEW TIMES AND NEVER RECEIVED A FOLLOW UP. THE ACCIDENT TOOK PLACE ON 11/4/20 AT AROUND 8:15 AM. AFTER TURNING THE CAR ON AND PUTTING MY SEAT BELT ON, I SHIFTED THE CAR INTO REVERSE WITH MY FOOT STILL FIRMLY ON THE BRAKE AND SUDDENLY THE CAR'S RPM JUMPED ABRUPTLY, RESULTING IN ME REVERSING INTO A CAR BEHIND ME. HAVING JUST GOTTEN INTO AN ACCIDENT AND CALMLY ACKNOWLEDGING THE SITUATION, I PROCEEDED TO SHIFT THE CAR INTO DRIVE TO MOVE IT AND ALL OF A SUDDEN, AGAIN, THE RPM JUMPED ABRUPTLY, CAUSING THE CAR TO JUMP FORWARD, BACK TOWARDS THE DIRECTION I JUST CAME FROM, AND DESPITE TRYING TO CONTROL THE CAR AND SLOW IT DOWN, THE CAR UNCONTROLLABLY DROVE OVER THE CURB AND THROUGH A FENCE, PULLING THE FENCE OUT OF PLACE AND IT'S CONCRETE FOUNDATION OF ABOUT TWO FEET, AND WENT INTO HIGH SPEED AND FLEW ABOUT THIRTY TO FORTY FEET HORIZONTALLY UNTIL FINALLY COLLAPSING IN A DRY RETENTION POND ABOUT FIFTEEN FEET BELOW. SINCE I BOUGHT THIS CAR I HAVEN'T BEEN SATISFIED WITH THE SAFETY OF IT. IT IS WITHOUT DOUBT THAT I HAVE SUFFERED MEDICAL AND CAR DAMAGE DUE TO THIS INCIDENT. ADDITIONALLY, STILL TO THIS DAY, 11/18/20, I AM SUFFERING MEDICAL DAMAGES TO MY FACE, BACK, AND BODY AND MIND AS A WHOLE.

TL* THE CONTACT OWNED A 2017 LAND ROVER RANGE ROVER SPORT. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE UNINTENTIONALLY SHUT OFF WITHOUT WARNING. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE AND A GUARDRAIL. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED THREE TIMES PRIOR TO THE CRASH; HOWEVER, THE VEHICLE TURNED BACK ON AND WAS FUNCTIONING NORMALLY. THE PASSENGER SIDE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A LOCAL VEHICLE HOLDING YARD AND THEN TOWED TO LAND ROVER EDISON (920 US-1, EDISON, NJ 08817, (732) 205-9000) WHERE THE CONTACT STATED THAT THEY DOWNLOADED THE BRAIN WITH NO FURTHER ASSISTANCE. THE VEHICLE WAS CURRENTLY IN THE INSURANCE COMPANY'S POSSESSION WHERE IT WAS DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES MULTIPLE TIMES, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 29,256. *BF*JB

VEHICLE HAS SEVERAL ELECTRICAL PROBLEMS. THE BOARD WILL GO BLACK SCREEN WHILE DRIVING. I TOOK IT TO THE DEALER 2 TIMES FOR THE SAME PROBLEM, AND THEY TOLD ME THAT THEY WILL CONTACT ME WITH A SOFTWARE UPDATE. IT NEVER HAPPENED. I DONT HAVE TIME TO TAKE A CAR TO THE DEALER EVERY WEEK. IT IS A NEW CAR. I LEASED IT ON SEP. IT WOULD INDICATE MALFUNCTION ENGINE LIGHT LAST TIME. THE VEHICLE STOPPED IN THE MIDDLE OF THE ROAD. I WOULD START THE ENGINE AND WOULD NOT SHIFT GEAR. I HAD TO DRIVE THE VEHICLE MANNUALLY AT 5 MILES PER HOUR TO MY HOUSE. THE TOW TRUCK TOOK MY CAR 2 WEEKS AGO TO THE DEALER. THE CAR IS UNDER REPAIRS. NO LUCK AS TO WHAT IS GOING ON. TODAY THEY CALLED THAT ARE CHANGING THE FUEL PUMP. WAITING FOR THE PART AND AFTER INSTALLATION THEY SEE IF THE PROBLEMS ARE RESOLVED

VEHICLE HAS SEVERAL ELECTRICAL PROBLEMS. THE BOARD WILL GO BLACK SCREEN WHILE DRIVING. I TOOK IT TO THE DEALER 2 TIMES FOR THE SAME PROBLEM, AND THEY TOLD ME THAT THEY WILL CONTACT ME WITH A SOFTWARE UPDATE. IT NEVER HAPPENED. I DONT HAVE TIME TO TAKE A CAR TO THE DEALER EVERY WEEK. IT IS A NEW CAR. I LEASED IT ON SEP. IT WOULD INDICATE MALFUNCTION ENGINE LIGHT LAST TIME. THE VEHICLE STOPPED IN THE MIDDLE OF THE ROAD. I WOULD START THE ENGINE AND WOULD NOT SHIFT GEAR. I HAD TO DRIVE THE VEHICLE MANNUALLY AT 5 MILES PER HOUR TO MY HOUSE. THE TOW TRUCK TOOK MY CAR 2 WEEKS AGO TO THE DEALER. THE CAR IS UNDER REPAIRS. NO LUCK AS TO WHAT IS GOING ON. TODAY THEY CALLED THAT ARE CHANGING THE FUEL PUMP. WAITING FOR THE PART AND AFTER INSTALLATION THEY SEE IF THE PROBLEMS ARE RESOLVED

VEHICLE HAS SEVERAL ELECTRICAL PROBLEMS. THE BOARD WILL GO BLACK SCREEN WHILE DRIVING. I TOOK IT TO THE DEALER 2 TIMES FOR THE SAME PROBLEM, AND THEY TOLD ME THAT THEY WILL CONTACT ME WITH A SOFTWARE UPDATE. IT NEVER HAPPENED. I DONT HAVE TIME TO TAKE A CAR TO THE DEALER EVERY WEEK. IT IS A NEW CAR. I LEASED IT ON SEP. IT WOULD INDICATE MALFUNCTION ENGINE LIGHT LAST TIME. THE VEHICLE STOPPED IN THE MIDDLE OF THE ROAD. I WOULD START THE ENGINE AND WOULD NOT SHIFT GEAR. I HAD TO DRIVE THE VEHICLE MANNUALLY AT 5 MILES PER HOUR TO MY HOUSE. THE TOW TRUCK TOOK MY CAR 2 WEEKS AGO TO THE DEALER. THE CAR IS UNDER REPAIRS. NO LUCK AS TO WHAT IS GOING ON. TODAY THEY CALLED THAT ARE CHANGING THE FUEL PUMP. WAITING FOR THE PART AND AFTER INSTALLATION THEY SEE IF THE PROBLEMS ARE RESOLVED