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2023 KEYSTONE COUGAR

1 recalls, 1 complaints - 2 TSBs

23V169000 Mar 16, 2023
STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
Defect Description
Keystone RV Company (Keystone) is recalling certain 2022-2023 Cougar travel trailers. These vehicles may have been manufactured without an emergency exit window.
Consequence
Without an emergency exit window, there would not be a second way for occupants to exit the vehicle during an emergency, increasing the risk of injury.
Remedy
Dealers will inspect, and replace the window if necessary, free of charge. Owner notification letters were mailed March 29, 2023. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 23-440.
276 vehicles affected
Manufacturer: Keystone RV Company

Complaint Statistics

1 total complaints

Top Reported Components

ComponentComplaints
UNKNOWN OR OTHER1
UNKNOWN OR OTHER Mar 28, 2024
Incident date: Sep 28, 2023
I purchased a limited grand Highlander in October. With less than 500 miles I had a knocking noise when turning right and left. I took it into the dealership they were unable to find anything. However, after 5000 miles they found my axle was broken and replaced one. They had my car 29 days as part w... Read more

Technical Service Bulletins, 2023 KEYSTONE COUGAR

2 manufacturer communications from 2 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
160000 STRUCTURE1
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL1
KSB-221025 V3 Jun 5, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Revised repair instructions for KSB-221025 - This process describes how to inspect and add an End of Line Resistor (EOL) to the In-Command system that may be exhibiting erratic readings on HVAC and/or lose communication with components. It
23-443 Apr 24, 2023
160000 STRUCTURE
It has been determined that the mid-deck on some Cougar 2700BH units may have a seam in the flooring in the front bedroom causing the floor to be uneven.

KEYSTONE COUGAR - All Years Overview

Complete safety history for the KEYSTONE COUGAR across all model years (1999, 2025).

96 Total Recalls
201 Total Complaints
0 Investigations
4 Reported Crashes
6 Reported Fires
0 Reported Deaths

KEYSTONE COUGAR - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2026 0 3 View
2025 1 0 View
2024 1 0 View
2023 (current) 1 1
2022 6 3 View
2021 7 4 View
2020 8 5 View
2019 8 16 View
2018 4 7 View
2017 7 3 View
2016 2 9 View
2015 3 7 View
2014 4 7 View
2013 2 7 View
2012 2 9 View
2011 7 12 View
2010 4 15 View
2009 3 6 View
2008 3 15 View
2007 6 11 View
2006 4 6 View
2005 3 7 View
2004 3 28 View
2003 2 8 View
2002 1 6 View
2001 1 4 View
2000 2 2 View
1999 1 0 View

Other KEYSTONE Models

Model Recalls Complaints
AEROLITE 0 0 View
ALPINE 0 0 View
ARCADIA 0 0 View
ASPEN TRAIL 0 0 View
ATLAS 0 0 View
AVALANCHE 0 0 View
BIG SKY 0 0 View
BOBCAT 0 0 View