2022 KEYSTONE COUGAR
6 recalls, 3 complaints - 10 TSBs
23V169000 Mar 16, 2023
STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
Defect Description
Keystone RV Company (Keystone) is recalling certain 2022-2023 Cougar travel trailers. These vehicles may have been manufactured without an emergency exit window.
Consequence
Without an emergency exit window, there would not be a second way for occupants to exit the vehicle during an emergency, increasing the risk of injury.
Remedy
Dealers will inspect, and replace the window if necessary, free of charge. Owner notification letters were mailed March 29, 2023. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 23-440.
22V604000 Aug 9, 2022
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
Keystone RV Company (Keystone) is recalling certain 2022 Dutchmen Aspen Trail, Coleman, Colorado, Voltage, Yukon, Keystone Carbon, Cougar, Hideout, Montana, Outback, Passport, Raptor, Retreat, Springdale, Sprinter and 2022-2023 Keystone Bullet travel trailers. The electric retractable awning has a ... Read more
Consequence
An awning that drops or extends beyond normal operation can increase the risk of injury.
Remedy
Dealers will repair or replace the awning fabric, free of charge. Owner notification letters were mailed September 16, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-434.
22V383000 May 27, 2022
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
Keystone RV Company (Keystone) is recalling certain 2022 Keystone Cougar travel trailers, equipped with a swing up table/bed base. The base may have incomplete welds that are unable to hold the intended weight, causing the table/bed base to drop unexpectedly.
Consequence
A table or bed that drops unexpectedly can increase the risk of injury.
Remedy
Dealers will replace the table/bed base, free of charge. Owner notification letters were mailed June 24, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-433.
22V209000 Mar 31, 2022
STRUCTURE:FRAME AND MEMBERS
Defect Description
Keystone RV Company (Keystone) is recalling certain 2019-2022 Cougar 29FKD travel trailers. Improper clearance may allow the tires to contact the outrigger, causing damage to the tires.
Consequence
Damaged tires can fail, causing a loss of vehicle control and increasing the risk of a crash.
Remedy
Dealers will notch the existing outrigger and install an additional outrigger between the two tires to provide proper clearance, free of charge. Owner notification letters were mailed May 12, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall i... Read more
22V144000 Mar 11, 2022
ELECTRICAL SYSTEM
Defect Description
Keystone RV Company (Keystone) is recalling certain 2022 Keystone Arcadia, Carbon, Alpine, Avalanche, Cougar, Fuzion, High Country Montana, Hideout, Impact, Montana, Outback, Passport, Raptor, Springdale, and 2021-2022 Sprinter and Bullet fifth wheel and travel trailers. The solar controller may be... Read more
Consequence
Inoperable safety alarms increase the risk of injury.
Remedy
Dealers will inspect voltage readings and correct the wiring as necessary, free of charge. Owner notification letters were mailed May 2, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-423.
22V105000 Feb 23, 2022
TIRES
Defect Description
Keystone RV Company (Keystone) is recalling certain 2022 Cougar fifth wheel travel trailers. These vehicles were manufactured with Load Range "D" (2540 lbs) tires, when they should have been equipped with Load Range "E" (2860 lbs) tires.
Consequence
Incorrect load range tires can allow the vehicle to become overloaded, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the tires, as necessary, free of charge. Owner letters were mailed March 16, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-421.
Complaint Statistics
3 total complaints
1 crashes 1 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| UNKNOWN OR OTHER | 1 |
| WHEELS | 1 |
| AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE | 1 |
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
May 14, 2025
Incident date: Nov 1, 2024
The contact owns a 2018 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a failed clock spring. The contact was informed that the clock spring needed to be replaced... Read more
WHEELS
Feb 15, 2024
Incident date: Feb 9, 2024
The contact owned a 2023 Ford F150. The contact stated that while his wife was driving at 70 MPH, the driver's side wheel and axle detached, the driver lost control, and she crashed into the guard rail. There were no warning lights illuminated. The driver sustained injuries to her body, including bu... Read more
Crash
1 injured
UNKNOWN OR OTHER
Jul 3, 2022
Incident date: Jul 3, 2022
Vehicle is a 2022 Keystone Cougar 29RLI recreational vehicle. Safety issue is with the Solara awnings manufactured by Lippert. Awning fabric appeared to only be glued to the poly cord that secures it to the trailer. While we were setup, the awning roller fell away from the trailer. If we had been in... Read more
Technical Service Bulletins, 2022 KEYSTONE COUGAR
10 manufacturer communications from 5 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 5 |
| 160000 STRUCTURE | 2 |
| 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 1 |
| 340000 COMMUNICATION | 1 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 1 |
KSB-221025 V3
Jun 5, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Revised repair instructions for KSB-221025 - This process describes how to inspect and add an End of Line Resistor (EOL) to the In-Command system that may be exhibiting erratic readings on HVAC and/or lose communication with components. It
KSB-221025
Nov 28, 2022
350000 EQUIPMENT
The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreational vehicles so dealership personnel can perform proper
KSB-220630
Oct 25, 2022
160000 STRUCTURE
Revised repair instructions. This process describes the repair of In-Wall slide systems that have become inoperable on one or both sides. It has been determined the vehicles in this KSB population may have been manufactured with an In-Wall
KSB-220630
Oct 25, 2022
350000 EQUIPMENT
Revised repair instructions. This process describes the repair of In-Wall slide systems that have become inoperable on one or both sides. It has been determined the vehicles in this KSB population may have been manufactured with an In-Wall
KSB-220630
Jul 6, 2022
160000 STRUCTURE
This process describes the repair of In-Wall slide systems that have become inoperable on one or both sides. It has been determined the vehicles in this KSB population may have been manufactured with an In-Wall Slide-Out System that may hav
KSB-220630
Jul 6, 2022
350000 EQUIPMENT
This process describes the repair of In-Wall slide systems that have become inoperable on one or both sides. It has been determined the vehicles in this KSB population may have been manufactured with an In-Wall Slide-Out System that may hav
CSC-220420
Jun 3, 2022
350000 EQUIPMENT
Dealer letter for CSC-220420. With some models and features, the Display Commander (LCD screen) for the In-Command system, may exhibit erratic readings on HVAC and/or lose communication with components. This is caused because Keystone may n
CSC-220420
Jun 3, 2022
340000 COMMUNICATION
Dealer letter for CSC-220420. With some models and features, the Display Commander (LCD screen) for the In-Command system, may exhibit erratic readings on HVAC and/or lose communication with components. This is caused because Keystone may n
CSC-220420
May 11, 2022
350000 EQUIPMENT
With some models and features, the Display Commander (LCD screen) for the In-Command system, may exhibit erratic readings on HVAC and/or lose communication with components. This is caused because Keystone may not have installed an End of Li
No comms 2022-02
Mar 1, 2022
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for February 2022 for Keystone RV Company.
KEYSTONE COUGAR - All Years Overview
Complete safety history for the KEYSTONE COUGAR across all model years (1999, 2025).
96
Total Recalls
201
Total Complaints
0
Investigations
4
Reported Crashes
6
Reported Fires
0
Reported Deaths
KEYSTONE COUGAR - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 0 | 3 | View |
| 2025 | 1 | 0 | View |
| 2024 | 1 | 0 | View |
| 2023 | 1 | 1 | View |
| 2022 (current) | 6 | 3 | |
| 2021 | 7 | 4 | View |
| 2020 | 8 | 5 | View |
| 2019 | 8 | 16 | View |
| 2018 | 4 | 7 | View |
| 2017 | 7 | 3 | View |
| 2016 | 2 | 9 | View |
| 2015 | 3 | 7 | View |
| 2014 | 4 | 7 | View |
| 2013 | 2 | 7 | View |
| 2012 | 2 | 9 | View |
| 2011 | 7 | 12 | View |
| 2010 | 4 | 15 | View |
| 2009 | 3 | 6 | View |
| 2008 | 3 | 15 | View |
| 2007 | 6 | 11 | View |
| 2006 | 4 | 6 | View |
| 2005 | 3 | 7 | View |
| 2004 | 3 | 28 | View |
| 2003 | 2 | 8 | View |
| 2002 | 1 | 6 | View |
| 2001 | 1 | 4 | View |
| 2000 | 2 | 2 | View |
| 1999 | 1 | 0 | View |