2003 KEYSTONE COUGAR

2 recalls, 8 complaints - 2 TSBs

17V755000 Nov 22, 2017
EQUIPMENT
Defect Description
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMIS... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.co... Read more
1,205,997 vehicles affected
Manufacturer: Keystone RV Company
07V134000 Mar 22, 2007
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN CERTAIN TUBING IN THE REFRIGERATOR WHICH COULD ALLOW PRESSURIZED FLAMMABLE COOLANT SOLUTION TO BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS... Read more
Consequence
THIS COULD RESULT IN A FIRE.
Remedy
KEYSTONE RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURNER HOUSING AND THERMAL FUSES FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL AS... Read more
122,162 vehicles affected
Manufacturer: KEYSTONE RV COMPANY

Complaint Statistics

8 total complaints

Top Reported Components

ComponentComplaints
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER2
STRUCTURE:BODY:BUMPERS1
EQUIPMENT1
TIRES:SIDEWALL1
SUSPENSION:MULTIPLE AXLE1
TIRES1
EQUIPMENT ADAPTIVE/MOBILITY1
EQUIPMENT ADAPTIVE/MOBILITY Jun 21, 2012
Incident date: May 24, 2012
TL* THE CONTACT OWNS 2003 KEYSTONE COUGAR RV. THE CONTACT STATED THAT THERE WAS A BIRD'S NEST IN THE PIN BOX OF THE VEHICLE AND THE HEAD OF THE PIN BOX WAS SPLIT IN HALF. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THEY ADVISED THAT THE FRAME WORK OF THE PIN BOX WOULD NEED REPLACING. THE ... Read more
TIRES Nov 18, 2008
Incident date: Oct 31, 2008
GOING FROM CALIFORNIA TO LAS VEGAS ON INTERSTATE 15 ABOUT TEN MILES FROM THE NEVADA STATE LINE WHEN I HEARD A WHOLE LOT OF THUMPING FROM MY COUGAR FIFTH WHEEL TRAILER. I HAD JUST TRAVERSED A VERY ROUGH SECTION OF ROAD WITH CONCRETE BARRIERS AND NO SHOULDERS ALONG THE HIGHWAY. I PULLED OVER ONTO TH... Read more
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER Nov 18, 2008
Incident date: Oct 31, 2008
GOING FROM CALIFORNIA TO LAS VEGAS ON INTERSTATE 15 ABOUT TEN MILES FROM THE NEVADA STATE LINE WHEN I HEARD A WHOLE LOT OF THUMPING FROM MY COUGAR FIFTH WHEEL TRAILER. I HAD JUST TRAVERSED A VERY ROUGH SECTION OF ROAD WITH CONCRETE BARRIERS AND NO SHOULDERS ALONG THE HIGHWAY. I PULLED OVER ONTO TH... Read more
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER Jun 18, 2008
Incident date: Apr 29, 2008
TL*THE CONTACT OWNS A 2003 KEYSTONE COUGAR RV. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2652. THE CONTACT SMELLED A STRONG AMMONIA ODOR COMING FROM THE UNIT AND THE REFRIGERATOR WAS NOT OPERATING PROPERLY. THE REFRIGERATOR WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE HEAT TUB... Read more
SUSPENSION:MULTIPLE AXLE Sep 18, 2007
Incident date: Aug 18, 2007
MY WIFE AND I PURCHASED A NEW 2003 COUGAR 5TH WHEEL MANUFACTURED BY KEYSTONE. TWO MONTHS PAST THE 1-YEAR MANUFACTURER WARRANTY, WE EXPERIENCED TWO TIRE BLOWOUTS ON THE PASSENGER SIDE. SINCE THE WARRANTY HAD EXPIRED ON THE TIRES, WE REPLACED THEM ALL WITH NEW 10-PLY TIRES. AFTER LESS THAN 1,000 MI... Read more
TIRES:SIDEWALL Jun 27, 2007
Incident date: May 26, 2007
NANKING MILESTAR TRAILER TIRES SIDEWALL FAILURE/CRACKING ST225/75R15 LOAD RANGE D
STRUCTURE:BODY:BUMPERS Oct 20, 2006
Incident date: Oct 10, 2006
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THE BUMPER METAL WAS OBSERVED TO BE TORN ON BOTH SIDES. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE TRAILER TO THE SERVICE DEALER FOR INSPECTION. *AK UPDATED 11/30/06. *JB
EQUIPMENT Oct 20, 2006
Incident date: Oct 10, 2006
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THE BUMPER METAL WAS OBSERVED TO BE TORN ON BOTH SIDES. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE TRAILER TO THE SERVICE DEALER FOR INSPECTION. *AK UPDATED 11/30/06. *JB

Technical Service Bulletins, 2003 KEYSTONE COUGAR

2 manufacturer communications from 2 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
980000 UNKNOWN OR OTHER1
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER1
No comms 2021-11 Dec 2, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Keystone RV Company.
No comms 2022-02 Mar 1, 2022
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for February 2022 for Keystone RV Company.

KEYSTONE COUGAR - All Years Overview

Complete safety history for the KEYSTONE COUGAR across all model years (1999, 2025).

96 Total Recalls
201 Total Complaints
0 Investigations
4 Reported Crashes
6 Reported Fires
0 Reported Deaths

KEYSTONE COUGAR - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2026 0 3 View
2025 1 0 View
2024 1 0 View
2023 1 1 View
2022 6 3 View
2021 7 4 View
2020 8 5 View
2019 8 16 View
2018 4 7 View
2017 7 3 View
2016 2 9 View
2015 3 7 View
2014 4 7 View
2013 2 7 View
2012 2 9 View
2011 7 12 View
2010 4 15 View
2009 3 6 View
2008 3 15 View
2007 6 11 View
2006 4 6 View
2005 3 7 View
2004 3 28 View
2003 (current) 2 8
2002 1 6 View
2001 1 4 View
2000 2 2 View
1999 1 0 View

Other KEYSTONE Models

Model Recalls Complaints
AEROLITE 0 0 View
ALPINE 0 0 View
ARCADIA 0 0 View
ASPEN TRAIL 0 0 View
ATLAS 0 0 View
AVALANCHE 0 0 View
BIG SKY 0 0 View
BOBCAT 0 0 View