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2016 KEYSTONE COUGAR

2 recalls, 9 complaints - 2 TSBs

17V755000 Nov 22, 2017
EQUIPMENT
Defect Description
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMIS... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.co... Read more
1,205,997 vehicles affected
Manufacturer: Keystone RV Company
15V207000 Apr 7, 2015
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Defect Description
Keystone RV Company (Keystone) is recalling certain model year 2015-2016 Keystone Sprinter, Springdale, Bullet, Cougar, Hideout, and Passport trailers and 2015-2016 Dutchmen Aspen, Coleman, Denali, Razorback, Rubicon, and Voltage trailers. For a full list of the specific models and floor plans affe... Read more
Consequence
If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.
Remedy
Keystone will notify owners, and dealers will replace the wheel hubs, free of charge. The recall began on June 29, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-230.
2,260 vehicles affected
Manufacturer: Keystone RV Company

Complaint Statistics

9 total complaints 1 fires

Top Reported Components

ComponentComplaints
SERVICE BRAKES2
ELECTRICAL SYSTEM2
SUSPENSION2
WHEELS1
FUEL SYSTEM, GASOLINE1
EQUIPMENT:APPLIANCE:REFRIGERATOR1
EQUIPMENT:APPLIANCE:REFRIGERATOR Mar 20, 2024
Incident date: Mar 11, 2024
The domestic refrigerator on this 2016 KEYSTONE RV caught on fire while traveling.
Fire
SERVICE BRAKES Mar 20, 2024
Incident date: Mar 11, 2024
The mount of the accelerator pedal of the car at the bottom broke off while driving, and the pedal fell to the left and got lodged behind the break pedal.
ELECTRICAL SYSTEM Mar 20, 2024
Incident date: Mar 11, 2024
I am currently having an issue where my climate control turns itself on even after I turn it off. Just recently my dual control for the climate would switch back to single even after selecting to have it dual. At this moment my air/heat is always on and I really have no need to keep the windows down... Read more
FUEL SYSTEM, GASOLINE Jun 26, 2017
Incident date: Oct 1, 2016
2016 KEYSTONE COUGAR RV. CONSUMER WRITES IN REGARDS TO THREADED ROD THAT CLAMPS DOWN THE PROPANE TANKS BECAME UNSCREWED FROM TRAILER TONGUE WITH GAS REGULATOR STILL ATTACHED. *SMD UPDATED 06/26/2017*JS UPDATED 08/09/17*LJ *CN
SUSPENSION Oct 31, 2016
Incident date: Sep 14, 2016
TL* THE CONTACT OWNS A 2016 KEYSTONE COUGAR RECREATIONAL VEHICLE. WHILE DRIVING VARIOUS SPEEDS, ALL FOUR TIRES STRUCK AGAINST THE FLOOR OF THE RV. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER DIAGNOSED THAT THE VEHICLE NEEDED HEAVIER SPRINGS AND AXLES. THE VEHICLE WAS NOT REPAIRED. THE M... Read more
SUSPENSION Sep 14, 2016
Incident date: Sep 13, 2016
TL* THE CONTACT OWNS A 2016 KEYSTONE COUGAR. WHILE DRIVING APPROXIMATELY 63 MPH, THE REAR DRIVER SIDE WHEEL FRACTURED WITHOUT WARNING. DUE TO THE FAILURE, THE FRONT PASSENGER SIDE TIRE FLATTENED. THE VEHICLE WAS TOWED AND HAD TO BE DRIVEN LESS THAN 20 MPH. THE VEHICLE WAS TAKEN TO THE REPAIR SHOP FO... Read more
WHEELS Sep 14, 2016
Incident date: Sep 13, 2016
TL* THE CONTACT OWNS A 2016 KEYSTONE COUGAR. WHILE DRIVING APPROXIMATELY 63 MPH, THE REAR DRIVER SIDE WHEEL FRACTURED WITHOUT WARNING. DUE TO THE FAILURE, THE FRONT PASSENGER SIDE TIRE FLATTENED. THE VEHICLE WAS TOWED AND HAD TO BE DRIVEN LESS THAN 20 MPH. THE VEHICLE WAS TAKEN TO THE REPAIR SHOP FO... Read more
SERVICE BRAKES Aug 11, 2015
Incident date: Aug 10, 2015
I PURCHASED A NEW TRAVEL TRAILER MANUFACTURED BY KEYSTONE IN MAY OF 2015. I TOOK IT BACK TO THE DEALER AFTER MY FIRST TRIP WHEN I REALIZED THE BRAKES BARELY FUNCTIONED. AFTER 4 MONTHS OF TRYING TO GET THE MANUFACTURE TO ACKNOWLEDGE THE BRAKES DID NOT WORK FROM THE FACTORY KEYSTONE STATED THAT THEY F... Read more
ELECTRICAL SYSTEM Aug 11, 2015
Incident date: Aug 10, 2015
I PURCHASED A NEW TRAVEL TRAILER MANUFACTURED BY KEYSTONE IN MAY OF 2015. I TOOK IT BACK TO THE DEALER AFTER MY FIRST TRIP WHEN I REALIZED THE BRAKES BARELY FUNCTIONED. AFTER 4 MONTHS OF TRYING TO GET THE MANUFACTURE TO ACKNOWLEDGE THE BRAKES DID NOT WORK FROM THE FACTORY KEYSTONE STATED THAT THEY F... Read more

Technical Service Bulletins, 2016 KEYSTONE COUGAR

2 manufacturer communications from 2 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
980000 UNKNOWN OR OTHER1
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER1
No comms 2021-11 Dec 2, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Keystone RV Company.
No comms 2022-02 Mar 1, 2022
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for February 2022 for Keystone RV Company.

KEYSTONE COUGAR - All Years Overview

Complete safety history for the KEYSTONE COUGAR across all model years (1999, 2025).

96 Total Recalls
201 Total Complaints
0 Investigations
4 Reported Crashes
6 Reported Fires
0 Reported Deaths

KEYSTONE COUGAR - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2026 0 3 View
2025 1 0 View
2024 1 0 View
2023 1 1 View
2022 6 3 View
2021 7 4 View
2020 8 5 View
2019 8 16 View
2018 4 7 View
2017 7 3 View
2016 (current) 2 9
2015 3 7 View
2014 4 7 View
2013 2 7 View
2012 2 9 View
2011 7 12 View
2010 4 15 View
2009 3 6 View
2008 3 15 View
2007 6 11 View
2006 4 6 View
2005 3 7 View
2004 3 28 View
2003 2 8 View
2002 1 6 View
2001 1 4 View
2000 2 2 View
1999 1 0 View

Other KEYSTONE Models

Model Recalls Complaints
AEROLITE 0 0 View
ALPINE 0 0 View
ARCADIA 0 0 View
ASPEN TRAIL 0 0 View
ATLAS 0 0 View
AVALANCHE 0 0 View
BIG SKY 0 0 View
BOBCAT 0 0 View