2011 KEYSTONE COUGAR
7 recalls, 12 complaints - 2 TSBs
17V755000 Nov 22, 2017
EQUIPMENT
Defect Description
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMIS... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.co... Read more
12V355000 Jul 26, 2012
STRUCTURE:BODY:BUMPERS
Defect Description
Keystone RV Company (Keystone) is recalling certain model year 2010-2012 Cougar 26SAB and 29RES recreational vehicles manufactured from October 5, 2009, through October 24, 2011. The rear bumper, which holds the spare tire assembly, may experience metal fatigue causing the spare tire to separate fr... Read more
Consequence
Over time, the bumper may fail and/or separate from the vehicle, increasing the risk of personal injury and property damage.
Remedy
Keystone will notify owners, and dealers will install a reinforcement kit free of charge. The safety recall began on September 28, 2012. Owners may contact Keystone at 1-866-425-4369.
11V094000 Feb 10, 2011
POWER TRAIN:AXLE ASSEMBLY
Defect Description
KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 COUGAR AND LAREDO TRAVEL TRAILERS. THE AXLES ARE INSTALLED BACKWARDS CAUSING A SLIGHT REDUCTION IN BRAKING TORQUE AND SHORTENED BRAKE LINING SERVICE LIFE.
Consequence
OVER TIME DIMINISHED BRAKING CAPACITY COULD LEAD TO AN INCREASED RISK OF PROPERTY DAMAGE AND/OR PERSONAL INJURY.
Remedy
DEALERS WILL INSPECT THE AXLES TO VERIFY THE BRAKE WIRES ARE ON THE OFF-DOOR SIDE. IF THEY ARE NOT, THE AXLES WILL BE REMOVED AND REVERSED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 18, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
11V002000 Jan 4, 2011
TRAILER HITCHES
Defect Description
KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2010-2011 COUGAR, LAREDO AND OUTBACK TRAVEL TRAILERS EQUIPPED WITH LIPPERT COMPONENT HITCH COUPLERS FOR LACK OF INDENTATION ON THE FORWARD EDGE OF THE COUPLER.
Consequence
IF THE COUPLER IS LACKING THE INDENT IT WILL LEAD TO AN INCREASED RISK OF TRAILER SEPARATION FROM THE HITCH BALL WHILE TOWING RESULTING IN PROPERTY DAMAGE AND/OR VEHICLE CRASH.
Remedy
OWNERS ARE ASKED TO INSPECT THE HITCH COUPLER FOR THE CORRECT STAMPING. IF THE HITCH COUPLER IS NOT FORMED CORRECTLY ARRANGEMENTS WILL BE MADE TO REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 24, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
10V606000 Dec 1, 2010
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Defect Description
KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 SPRINTER, COUGAR AND FUZION TRAVEL TRAILERS EQUIPPED WITH SIEMENS AND MURRAY ONE INCH PLUG-IN CIRCUIT BREAKERS. THE "SPRING CLIP" PLUG-IN ASSEMBLY MAY BREAK OR FAIL TO PROVIDE SUFFICIENT FORCE TO MAINTAIN A PROPER ELECTRICAL CONNECTION IN THE PANEL BOAR... Read more
Consequence
THIS COULD LEAD TO EXCESSIVE TEMPERATURE, ARCING OR THERMAL DAMAGE AT THE CONNECTION POINT AND POTENTIAL DAMAGE TO THE PANEL BOARD'S ELECTRICAL INSULATION WHICH COULD LEAD TO FIRE, PROPERTY DAMAGE, OR PERSONAL INJURY.
Remedy
DEALERS WILL INSPECT THE BREAKERS AND REPLACE AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 15, 2010. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
10V597000 Nov 23, 2010
WHEELS
Defect Description
KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 TRAVEL TRAILERS EQUIPPED WITH 15" X 6" WHITE SPOKE OR MODULAR DESIGN STEEL WHEELS WITH A SIX HOLE BOLT PATTERN. SOME OF THE WHEELS MAY HAVE INADEQUATE WELD PENETRATION BETWEEN THE OUTER RING AND THE CENTER PLATE DUE TO IMPROPER PLATE ALIGNMENT.
Consequence
THERE COULD BE A POTENTIAL WHEEL FAILURE AND WHEEL LOSS INCREASING THE RISK OF A CRASH, OR PERSONAL INJURY.
Remedy
KEYSTONE WILL REPLACE THE WHEELS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 15, 2010. OWNERS MAY CONTACT KEYSTONE AT 1-866-425-4369.
10V478000 Oct 5, 2010
EQUIPMENT
Defect Description
KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 RECREATIONAL VEHICLES EQUIPPED WITH ATWOOD 35 SERIES RANGE OVENS. A POTENTIAL EXISTS FOR A SMALL FRACTURE WITHIN THE LINE DELIVERING GAS TO THE OVEN CAVITY BURNER. SUCH A FRACTURE MAY CAUSE PROPANE GAS TO LEAK FROM THE LINE.
Consequence
A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.
Remedy
DEALERS WILL ISOLATE AND PERFORM A DROP PRESSURE TEST ON THE OVEN SUPPLY TUBE AND IF THE TUBE LEAKS IT WILL BE REPLACED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2010. OWNER MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
Complaint Statistics
12 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| TIRES | 3 |
| STRUCTURE:BODY:BUMPERS | 2 |
| ELECTRICAL SYSTEM | 1 |
| STRUCTURE | 1 |
| EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS | 1 |
| EQUIPMENT ADAPTIVE/MOBILITY | 1 |
| STRUCTURE:BODY | 1 |
| UNKNOWN OR OTHER | 1 |
| WHEELS | 1 |
WHEELS
Apr 23, 2017
Incident date: Apr 6, 2017
THE SPARE TIRE HAS A COVER AND THE TRAILER HAS ALWAYS BEEN STORED IN A TEMPERATURE-CONTROLLED GARAGE. THE TIRE WAS INSTALLED ON THE TRAILER (IN THE RIGHT REAR POSITION) FOR THE FIRST TIME, PRESSURE CHECKED (65 PSI), AND DRIVEN 25-30 MILES ON I-25 AT 60-62 MPH BEFORE SUFFERING A CATASTROPHIC BLOW-OU... Read more
UNKNOWN OR OTHER
Mar 26, 2016
Incident date: Nov 11, 2015
I OWN A 2011 KEYSTONE COUGAR 5TH WHEEL THAT INCORPORATES A SLIDE-OUT BUMPER / BIKE RACK THAT THE SPARE TIRE IS MOUNTED ON. THE SAME PRODUCT WAS USED IN SIMILAR 2011 KEYSTONE 5TH WHEELS THAT WERE THE SUBJECT OF A KEYSTONE RECALL #12-178 INVOLVING THE NHTSA. OUR BUMPER HAS FAILED IN THE SAME MANOR D... Read more
TIRES
Aug 19, 2015
Incident date: Aug 14, 2015
THE ORIGINAL EQUIPMENT (TIRES) FROM A KEYSTONE COUGAR TRAILER. IN A TWO WEEK TIME FRAME (AUGUST 2-14, 2015) WHILE ON VACATION, 4 TOWMAX TIRES ST22575R15D BLEW OUT ON THE HIGHWAY. THESE TIRES WERE APPROX. 4.5 YEARS OLD WITH LESS THAN A TOTAL OF 6,000 MILES.THE SPARE THAT BLEW HAD LESS THAN 1,000 MILE... Read more
STRUCTURE:BODY
Oct 15, 2013
Incident date: May 24, 2013
TIRES ARE APPROXIMATELY 1.5 YEARS OF AGE BASED ON "0111" DOT CODE AND HAVE APPROXIMATELY 2000 MILES OF USE (NO SIGNS OF DRY ROT OR OTHER FAILURE PRIOR TO TREAD SEPARATION 1ST INCIDENT MAY 24TH 2013 WHILE TRAVELING APPROXIMATELY 60 MPH ON A FARM TO MARKET ROAD I HAD A POWERKING TOWMAX ST235/80R16 T... Read more
TIRES
Oct 15, 2013
Incident date: May 24, 2013
TIRES ARE APPROXIMATELY 1.5 YEARS OF AGE BASED ON "0111" DOT CODE AND HAVE APPROXIMATELY 2000 MILES OF USE (NO SIGNS OF DRY ROT OR OTHER FAILURE PRIOR TO TREAD SEPARATION 1ST INCIDENT MAY 24TH 2013 WHILE TRAVELING APPROXIMATELY 60 MPH ON A FARM TO MARKET ROAD I HAD A POWERKING TOWMAX ST235/80R16 T... Read more
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS
Nov 16, 2012
Incident date: Nov 14, 2012
TL* THE CONTACT OWNS A 2011 KEYSTONE COUGAR RV. THE CONTACT STATED THAT THE FURNACE FUEL LINE WAS LEAKING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE FUEL LINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDA... Read more
EQUIPMENT ADAPTIVE/MOBILITY
Nov 16, 2012
Incident date: Nov 14, 2012
TL* THE CONTACT OWNS A 2011 KEYSTONE COUGAR RV. THE CONTACT STATED THAT THE FURNACE FUEL LINE WAS LEAKING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE FUEL LINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDA... Read more
STRUCTURE:BODY:BUMPERS
Oct 22, 2012
Incident date: Oct 1, 2012
2011 COUGAR 26 SAB. CONSUMER WRITES IN REGARDS TO REAR BUMPER FAILURE AND RECALL THAT WAS ISSUED. RECALL # 12V355000. *TGW THE CONSUMER STATED A PASSERBY INFORMED HIM, THAT HIS REAR BUMPER WAS ABOUT TO FALL OUT. THE CONSUMER STATED THE METAL WAS EXTREMELY THIN, AND HE WANTED THE BUMPER REPLACED WI... Read more
STRUCTURE
Feb 9, 2012
Incident date: Feb 3, 2012
THE 2011 KEYSTONE COUGAR XLITE 26SAB BUMPER IS SEPARATING FROM THE RV FRAME ALONG THE WELD JOINTS ON BOTH SIDES OF THE RV CREATING THE POTENTIAL FOR THE BUMPER, SPARE TIRE CARRIER, AND SPARE TIRE TO SEPARATE ENTIRELY THE FRAME. THE BUMPER IS USED ONLY FOR THE SPARE TIRE AND IT'S MOUNTING BRACKET. ... Read more
STRUCTURE:BODY:BUMPERS
Feb 9, 2012
Incident date: Feb 3, 2012
THE 2011 KEYSTONE COUGAR XLITE 26SAB BUMPER IS SEPARATING FROM THE RV FRAME ALONG THE WELD JOINTS ON BOTH SIDES OF THE RV CREATING THE POTENTIAL FOR THE BUMPER, SPARE TIRE CARRIER, AND SPARE TIRE TO SEPARATE ENTIRELY THE FRAME. THE BUMPER IS USED ONLY FOR THE SPARE TIRE AND IT'S MOUNTING BRACKET. ... Read more
TIRES
Oct 14, 2011
Incident date: Jul 1, 2011
TL* THE CONTACT OWNS A 2011 KEYSTONE COUGAR EQUIPPED WITH POWER KING TOW MAX TIRES. THE TIRE SIZE WAS 235/80/R16 AND THE DOT NUMBER WAS 83B5GPB1210. WHILE DRIVING 65 MPH, THE CONTACT STATED THAT THE FRONT DRIVERS SIDE TIRE BLEW OUT WITHOUT WARNING. THE DEALER ADVISED THE CONTACT TO SPEAK DIRECTLY ... Read more
ELECTRICAL SYSTEM
Aug 4, 2011
Incident date: Jun 6, 2011
TL* THE CONTACT OWNS A 2011 KEYSTONE COUGAR FIFTH WHEEL TRAILER. THE CONTACT STATED THAT WHILE THE AIR CONDITIONER WAS IN OPERATION, THE MAIN CIRCUIT BREAKER WOULD TRIP AS A RESULT OF A WIRE SHORTAGE. IN ADDITION, THE CIRCUIT BREAKER PANEL HAD BECOME EXTREMELY HOT TO THE TOUCH. THE FAILURE RECURRED ... Read more
Technical Service Bulletins, 2011 KEYSTONE COUGAR
2 manufacturer communications from 2 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 980000 UNKNOWN OR OTHER | 1 |
| 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 1 |
No comms 2021-11
Dec 2, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Keystone RV Company.
No comms 2022-02
Mar 1, 2022
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for February 2022 for Keystone RV Company.
KEYSTONE COUGAR - All Years Overview
Complete safety history for the KEYSTONE COUGAR across all model years (1999, 2025).
96
Total Recalls
201
Total Complaints
0
Investigations
4
Reported Crashes
6
Reported Fires
0
Reported Deaths
KEYSTONE COUGAR - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 0 | 3 | View |
| 2025 | 1 | 0 | View |
| 2024 | 1 | 0 | View |
| 2023 | 1 | 1 | View |
| 2022 | 6 | 3 | View |
| 2021 | 7 | 4 | View |
| 2020 | 8 | 5 | View |
| 2019 | 8 | 16 | View |
| 2018 | 4 | 7 | View |
| 2017 | 7 | 3 | View |
| 2016 | 2 | 9 | View |
| 2015 | 3 | 7 | View |
| 2014 | 4 | 7 | View |
| 2013 | 2 | 7 | View |
| 2012 | 2 | 9 | View |
| 2011 (current) | 7 | 12 | |
| 2010 | 4 | 15 | View |
| 2009 | 3 | 6 | View |
| 2008 | 3 | 15 | View |
| 2007 | 6 | 11 | View |
| 2006 | 4 | 6 | View |
| 2005 | 3 | 7 | View |
| 2004 | 3 | 28 | View |
| 2003 | 2 | 8 | View |
| 2002 | 1 | 6 | View |
| 2001 | 1 | 4 | View |
| 2000 | 2 | 2 | View |
| 1999 | 1 | 0 | View |