2015 KEYSTONE COUGAR
3 recalls, 7 complaints - 6 TSBs
17V755000 Nov 22, 2017
EQUIPMENT
Defect Description
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMIS... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.co... Read more
15V317000 May 27, 2015
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
Keystone RV Company (Keystone) is recalling certain model year 2015 Keystone Sprinter, Cougar, Montana, Montana High Country, Outback, Bullet, Avalanche, Alpine, Fuzion, Impact, Laredo, Raptor, Carbon, and Passport, and Dutchmen Kodiak, Aerolite, Denali, and Voltage vehicles. In the affected vehicl... Read more
Consequence
If the room extends while vehicle is in motion, there is an increased risk of a crash.
Remedy
Keystone has notified owners, and dealers will replace the screws that secure the drive chain, free of charge. The recall began on June 18, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-225.
15V207000 Apr 7, 2015
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Defect Description
Keystone RV Company (Keystone) is recalling certain model year 2015-2016 Keystone Sprinter, Springdale, Bullet, Cougar, Hideout, and Passport trailers and 2015-2016 Dutchmen Aspen, Coleman, Denali, Razorback, Rubicon, and Voltage trailers. For a full list of the specific models and floor plans affe... Read more
Consequence
If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.
Remedy
Keystone will notify owners, and dealers will replace the wheel hubs, free of charge. The recall began on June 29, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-230.
Complaint Statistics
7 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| SUSPENSION | 2 |
| UNKNOWN OR OTHER | 2 |
| SERVICE BRAKES | 1 |
| ELECTRICAL SYSTEM | 1 |
| WHEELS | 1 |
SUSPENSION
Dec 14, 2019
Incident date: Jun 10, 2016
ONLY EVENT SO FAR, A PROPERLY INFLATED TIRE HAD THE TREAD COME OFF THE CASING AT ABOUT 7000 MILES AT 60 MPH. I REPLACED THE OEM LOAD RANGE 'D' TIRES WITH LOAD RANGE 'E' TIRES.THESE OEM TIRES AT 2540# GIVE A SCANT 160# SAFETY MARGIN. IN JULY WHILE DOING MAINTENANCE FOR A 1500 MILE TRIP I READ THE A... Read more
WHEELS
Dec 14, 2019
Incident date: Jun 10, 2016
ONLY EVENT SO FAR, A PROPERLY INFLATED TIRE HAD THE TREAD COME OFF THE CASING AT ABOUT 7000 MILES AT 60 MPH. I REPLACED THE OEM LOAD RANGE 'D' TIRES WITH LOAD RANGE 'E' TIRES.THESE OEM TIRES AT 2540# GIVE A SCANT 160# SAFETY MARGIN. IN JULY WHILE DOING MAINTENANCE FOR A 1500 MILE TRIP I READ THE A... Read more
UNKNOWN OR OTHER
Jan 19, 2018
Incident date: Nov 1, 2017
I HAVE A 2015 KEYSTONE COUGAR FIFTH WHEEL TRAILER AND HAD A FAILURE OF THE SPARE TIRE CARRIER THAT IS MOUNTED TO THE BUMPER OF A PULL OUT BIKE/STORAGE TRAY. THE SPARE TIRE CARRIER BROKE OFF AND THE TIRE COULD HAVE CAUSED TERRIBLE DANGER TO ANOTHER VEHICLE, BUT FORTUNATELY THAT DID NOT OCCUR. I GOT... Read more
SERVICE BRAKES
Sep 7, 2017
Incident date: Aug 26, 2017
FROM THE TIME I LEFT THE DEALER LOT, I NEVER HAD BRAKES THAT WORKED PROPERLY. INCREASING THE OUTPUT FROM THE BRAKE CONTROLLER DIDN'T HELP. THE BRAKES WOULD OVER HEAT AND NEVER FELT THAT I HAD ENOUGH BRAKE TO STOP THE TRAILER/TRUCK. HAD THE BRAKES CHECKED BY SEVERAL RV DEALERS WHICH LED TO AN ADJUST ... Read more
ELECTRICAL SYSTEM
Sep 7, 2017
Incident date: Aug 26, 2017
FROM THE TIME I LEFT THE DEALER LOT, I NEVER HAD BRAKES THAT WORKED PROPERLY. INCREASING THE OUTPUT FROM THE BRAKE CONTROLLER DIDN'T HELP. THE BRAKES WOULD OVER HEAT AND NEVER FELT THAT I HAD ENOUGH BRAKE TO STOP THE TRAILER/TRUCK. HAD THE BRAKES CHECKED BY SEVERAL RV DEALERS WHICH LED TO AN ADJUST ... Read more
UNKNOWN OR OTHER
Jul 17, 2016
Incident date: Jul 15, 2016
THE SPARE TIRE HOLDER MOUNTED ON THE REAR BUMPER BROKE WHILE TRAVELING ON THE INTERSTATE AT 70 MPH IN HEAVY TRAFFIC. WE WERE SHOCKED TO SEE HOW LIGHT IT WAS MADE AFTER IT BROKE. NO INJURIES HAPPEN BUT THIS COULD HAVE EASILY TURNED OUT DIFFERENTLY. WE DID NOT FIND OUR SPARE TIRE.
SUSPENSION
May 18, 2016
Incident date: May 17, 2016
TL* THE CONTACT OWNS A 2015 KEYSTONE COUGAR FIFTH WHEEL. WHILE DRIVING 60 MPH, THE HANGER THAT HELD THE DRIVER SIDE SPRING DETACHED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Technical Service Bulletins, 2015 KEYSTONE COUGAR
6 manufacturer communications from 3 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 020000 SUSPENSION | 2 |
| 350000 EQUIPMENT | 2 |
| 980000 UNKNOWN OR OTHER | 1 |
| 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 1 |
14-215
Nov 3, 2014
020000 SUSPENSION
KEYSTONE RV COMPANY: CAMPAIGN BEING CONDUCTED ON CERTAIN 2015 KEYSTONE TRAVEL TRAILERS AND FIFTH WHELS. *LJ
14-215
Nov 3, 2014
020000 SUSPENSION
THIS OWNER NOTIFICATION 14-215 INVOLVES UNITS WITH THE OCTAGON CORRECT TRACK CAM PLATE MANUFACTURED OUT OF SPECIFICATION. IF THE HANGER HAS THE DEFECT PART AND THE INVOLVED COMPONENT HAS BEEN ADJUSTED FROM THE ORIGINAL MANUFACTURING SETTING
14-215
Nov 3, 2014
350000 EQUIPMENT
THIS COMMUNICATION IS INFORMING DEALERSHIP SERVICE DEPARTMENTS OF OWNER NOTIFICATION 14-215 FOR THE OCTAGON CORRECT TRACK CAM PLATE MANUFACTURED OUT OF SPECIFICATION.
14-215
Nov 3, 2014
350000 EQUIPMENT
THIS COMMUNICATION IS THE OWNER NOTIFICATION 14-215 FOR THE OCTAGON CORRECT TRACK CAM PLATE MANUFACTURED OUT OF SPECIFICATION.
No comms 2021-11
Dec 2, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Keystone RV Company.
No comms 2022-02
Mar 1, 2022
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for February 2022 for Keystone RV Company.
KEYSTONE COUGAR - All Years Overview
Complete safety history for the KEYSTONE COUGAR across all model years (1999, 2025).
96
Total Recalls
201
Total Complaints
0
Investigations
4
Reported Crashes
6
Reported Fires
0
Reported Deaths
KEYSTONE COUGAR - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 0 | 3 | View |
| 2025 | 1 | 0 | View |
| 2024 | 1 | 0 | View |
| 2023 | 1 | 1 | View |
| 2022 | 6 | 3 | View |
| 2021 | 7 | 4 | View |
| 2020 | 8 | 5 | View |
| 2019 | 8 | 16 | View |
| 2018 | 4 | 7 | View |
| 2017 | 7 | 3 | View |
| 2016 | 2 | 9 | View |
| 2015 (current) | 3 | 7 | |
| 2014 | 4 | 7 | View |
| 2013 | 2 | 7 | View |
| 2012 | 2 | 9 | View |
| 2011 | 7 | 12 | View |
| 2010 | 4 | 15 | View |
| 2009 | 3 | 6 | View |
| 2008 | 3 | 15 | View |
| 2007 | 6 | 11 | View |
| 2006 | 4 | 6 | View |
| 2005 | 3 | 7 | View |
| 2004 | 3 | 28 | View |
| 2003 | 2 | 8 | View |
| 2002 | 1 | 6 | View |
| 2001 | 1 | 4 | View |
| 2000 | 2 | 2 | View |
| 1999 | 1 | 0 | View |