2015 KEYSTONE COUGAR

3 recalls, 7 complaints - 6 TSBs

17V755000 Nov 22, 2017
EQUIPMENT
Defect Description
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMIS... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.co... Read more
1,205,997 vehicles affected
Manufacturer: Keystone RV Company
15V317000 May 27, 2015
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
Keystone RV Company (Keystone) is recalling certain model year 2015 Keystone Sprinter, Cougar, Montana, Montana High Country, Outback, Bullet, Avalanche, Alpine, Fuzion, Impact, Laredo, Raptor, Carbon, and Passport, and Dutchmen Kodiak, Aerolite, Denali, and Voltage vehicles. In the affected vehicl... Read more
Consequence
If the room extends while vehicle is in motion, there is an increased risk of a crash.
Remedy
Keystone has notified owners, and dealers will replace the screws that secure the drive chain, free of charge. The recall began on June 18, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-225.
1,529 vehicles affected
Manufacturer: Keystone RV Company
15V207000 Apr 7, 2015
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Defect Description
Keystone RV Company (Keystone) is recalling certain model year 2015-2016 Keystone Sprinter, Springdale, Bullet, Cougar, Hideout, and Passport trailers and 2015-2016 Dutchmen Aspen, Coleman, Denali, Razorback, Rubicon, and Voltage trailers. For a full list of the specific models and floor plans affe... Read more
Consequence
If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.
Remedy
Keystone will notify owners, and dealers will replace the wheel hubs, free of charge. The recall began on June 29, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-230.
2,260 vehicles affected
Manufacturer: Keystone RV Company

Complaint Statistics

7 total complaints

Top Reported Components

ComponentComplaints
SUSPENSION2
UNKNOWN OR OTHER2
SERVICE BRAKES1
ELECTRICAL SYSTEM1
WHEELS1
SUSPENSION Dec 14, 2019
Incident date: Jun 10, 2016
ONLY EVENT SO FAR, A PROPERLY INFLATED TIRE HAD THE TREAD COME OFF THE CASING AT ABOUT 7000 MILES AT 60 MPH. I REPLACED THE OEM LOAD RANGE 'D' TIRES WITH LOAD RANGE 'E' TIRES.THESE OEM TIRES AT 2540# GIVE A SCANT 160# SAFETY MARGIN. IN JULY WHILE DOING MAINTENANCE FOR A 1500 MILE TRIP I READ THE A... Read more
WHEELS Dec 14, 2019
Incident date: Jun 10, 2016
ONLY EVENT SO FAR, A PROPERLY INFLATED TIRE HAD THE TREAD COME OFF THE CASING AT ABOUT 7000 MILES AT 60 MPH. I REPLACED THE OEM LOAD RANGE 'D' TIRES WITH LOAD RANGE 'E' TIRES.THESE OEM TIRES AT 2540# GIVE A SCANT 160# SAFETY MARGIN. IN JULY WHILE DOING MAINTENANCE FOR A 1500 MILE TRIP I READ THE A... Read more
UNKNOWN OR OTHER Jan 19, 2018
Incident date: Nov 1, 2017
I HAVE A 2015 KEYSTONE COUGAR FIFTH WHEEL TRAILER AND HAD A FAILURE OF THE SPARE TIRE CARRIER THAT IS MOUNTED TO THE BUMPER OF A PULL OUT BIKE/STORAGE TRAY. THE SPARE TIRE CARRIER BROKE OFF AND THE TIRE COULD HAVE CAUSED TERRIBLE DANGER TO ANOTHER VEHICLE, BUT FORTUNATELY THAT DID NOT OCCUR. I GOT... Read more
SERVICE BRAKES Sep 7, 2017
Incident date: Aug 26, 2017
FROM THE TIME I LEFT THE DEALER LOT, I NEVER HAD BRAKES THAT WORKED PROPERLY. INCREASING THE OUTPUT FROM THE BRAKE CONTROLLER DIDN'T HELP. THE BRAKES WOULD OVER HEAT AND NEVER FELT THAT I HAD ENOUGH BRAKE TO STOP THE TRAILER/TRUCK. HAD THE BRAKES CHECKED BY SEVERAL RV DEALERS WHICH LED TO AN ADJUST ... Read more
ELECTRICAL SYSTEM Sep 7, 2017
Incident date: Aug 26, 2017
FROM THE TIME I LEFT THE DEALER LOT, I NEVER HAD BRAKES THAT WORKED PROPERLY. INCREASING THE OUTPUT FROM THE BRAKE CONTROLLER DIDN'T HELP. THE BRAKES WOULD OVER HEAT AND NEVER FELT THAT I HAD ENOUGH BRAKE TO STOP THE TRAILER/TRUCK. HAD THE BRAKES CHECKED BY SEVERAL RV DEALERS WHICH LED TO AN ADJUST ... Read more
UNKNOWN OR OTHER Jul 17, 2016
Incident date: Jul 15, 2016
THE SPARE TIRE HOLDER MOUNTED ON THE REAR BUMPER BROKE WHILE TRAVELING ON THE INTERSTATE AT 70 MPH IN HEAVY TRAFFIC. WE WERE SHOCKED TO SEE HOW LIGHT IT WAS MADE AFTER IT BROKE. NO INJURIES HAPPEN BUT THIS COULD HAVE EASILY TURNED OUT DIFFERENTLY. WE DID NOT FIND OUR SPARE TIRE.
SUSPENSION May 18, 2016
Incident date: May 17, 2016
TL* THE CONTACT OWNS A 2015 KEYSTONE COUGAR FIFTH WHEEL. WHILE DRIVING 60 MPH, THE HANGER THAT HELD THE DRIVER SIDE SPRING DETACHED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Technical Service Bulletins, 2015 KEYSTONE COUGAR

6 manufacturer communications from 3 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
020000 SUSPENSION2
350000 EQUIPMENT2
980000 UNKNOWN OR OTHER1
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER1
14-215 Nov 3, 2014
020000 SUSPENSION
KEYSTONE RV COMPANY: CAMPAIGN BEING CONDUCTED ON CERTAIN 2015 KEYSTONE TRAVEL TRAILERS AND FIFTH WHELS. *LJ
14-215 Nov 3, 2014
020000 SUSPENSION
THIS OWNER NOTIFICATION 14-215 INVOLVES UNITS WITH THE OCTAGON CORRECT TRACK CAM PLATE MANUFACTURED OUT OF SPECIFICATION. IF THE HANGER HAS THE DEFECT PART AND THE INVOLVED COMPONENT HAS BEEN ADJUSTED FROM THE ORIGINAL MANUFACTURING SETTING
14-215 Nov 3, 2014
350000 EQUIPMENT
THIS COMMUNICATION IS INFORMING DEALERSHIP SERVICE DEPARTMENTS OF OWNER NOTIFICATION 14-215 FOR THE OCTAGON CORRECT TRACK CAM PLATE MANUFACTURED OUT OF SPECIFICATION.
14-215 Nov 3, 2014
350000 EQUIPMENT
THIS COMMUNICATION IS THE OWNER NOTIFICATION 14-215 FOR THE OCTAGON CORRECT TRACK CAM PLATE MANUFACTURED OUT OF SPECIFICATION.
No comms 2021-11 Dec 2, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Keystone RV Company.
No comms 2022-02 Mar 1, 2022
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for February 2022 for Keystone RV Company.

KEYSTONE COUGAR - All Years Overview

Complete safety history for the KEYSTONE COUGAR across all model years (1999, 2025).

96 Total Recalls
201 Total Complaints
0 Investigations
4 Reported Crashes
6 Reported Fires
0 Reported Deaths

KEYSTONE COUGAR - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2026 0 3 View
2025 1 0 View
2024 1 0 View
2023 1 1 View
2022 6 3 View
2021 7 4 View
2020 8 5 View
2019 8 16 View
2018 4 7 View
2017 7 3 View
2016 2 9 View
2015 (current) 3 7
2014 4 7 View
2013 2 7 View
2012 2 9 View
2011 7 12 View
2010 4 15 View
2009 3 6 View
2008 3 15 View
2007 6 11 View
2006 4 6 View
2005 3 7 View
2004 3 28 View
2003 2 8 View
2002 1 6 View
2001 1 4 View
2000 2 2 View
1999 1 0 View

Other KEYSTONE Models

Model Recalls Complaints
AEROLITE 0 0 View
ALPINE 0 0 View
ARCADIA 0 0 View
ASPEN TRAIL 0 0 View
ATLAS 0 0 View
AVALANCHE 0 0 View
BIG SKY 0 0 View
BOBCAT 0 0 View