2004 KEYSTONE COUGAR

3 recalls, 28 complaints - 2 TSBs

EQUIPMENT

Defect Description

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMIS... Read more

Consequence

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy

Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.co... Read more

1,205,997 vehicles affected

Manufacturer: Keystone RV Company

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Defect Description

KEYSTONE IS RECALLING 161,250 MY 2004-2007 FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GA... Read more

Consequence

IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.

Remedy

KEYSTONE IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST... Read more

161,250 vehicles affected

Manufacturer: KEYSTONE RV COMPANY

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Defect Description

CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN CERTAIN TUBING IN THE REFRIGERATOR WHICH COULD ALLOW PRESSURIZED FLAMMABLE COOLANT SOLUTION TO BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS... Read more

Consequence

THIS COULD RESULT IN A FIRE.

Remedy

KEYSTONE RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURNER HOUSING AND THERMAL FUSES FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL AS... Read more

122,162 vehicles affected

Manufacturer: KEYSTONE RV COMPANY

Complaint Statistics

28 total complaints 1 crashes 1 fires

Top Reported Components

Component	Complaints
TIRES	14
TIRES:TREAD/BELT	4
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER	4
TIRES:VALVE	1
TIRES:SIDEWALL	1
ELECTRICAL SYSTEM:WIRING	1
STRUCTURE	1
SUSPENSION	1
EQUIPMENT	1

Incident date: Mar 19, 2016

TL* THE CONTACT OWNS A 2004 KEYSTONE COUGAR FIFTH WHEEL EQUIPPED WITH A DOMETIC REFRIGERATOR. THE CONTACT STATED THAT THE REFRIGERATOR CAUGHT FIRE. THE FIRE EXTINGUISHED INDEPENDENTLY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. A TECHNICIAN DIAGNOSED THAT THE REFRIGERATOR NEEDED TO BE... Read more

Fire

Incident date: Mar 9, 2015

I HAVE A 2004 KEYSTONE TRAVEL TRAILER. THE REFRIGERATOR HAS A RECALL FROM DOMETIC. THE RECALL IS TO PREVENT FIRES IF THE REFRIGERATOR LEAKS FLAMMABLE COOLANT INTO THE PROPANE FLAME. MY COOLER HAS STARTED TO LEAK AND IS NO LONGER SAFE TO USE. DOMETIC WILL NOT REPLACE THE FAULTY COOLER. THEIR SOLUTION... Read more

Incident date: Jun 14, 2009

DOMETIC REFRIGERATOR MODEL# RM2662. *TR

Incident date: Jul 5, 2009

MULTIPLE TIRE BLOW OUTS LESS THAN 5000 MILES WITH THE FIRST ONE, LESS THAN 80 MILES WITH THE REPLACEMENT (SPARE NEVER USED ALWAYS MAINTAINED) WHICH THEN CAUSED A THIRD TIRE TO STRIP. ALL OF THIS WITHIN ONE TRIP WITH OUR RV THAT IS JUST 5YRS OLD. WE PURCHASED IT BRAND NEW AND SINCE HE WAS A TRUCK D... Read more

Incident date: Jun 28, 2009

I HAVE A 2004 KEYSTONE COUGAR 31QBHS TRAVEL TRAILER. I BOUGHT IT USED ABOUT 2 YEARS AGO. IT HAD NEW TIRES ON IT WHEN I BOUGHT IT. ON OUR SECOND TRIP OUT (I CHECK AIR PRESSURE BEFORE LEAVING EACH TIME) I BLEW A TIRE. IT HAS THE DISCOUNT TIRE - CARLISLE MAXXUS TRAILER TIRE - HEAVIEST RATED TRAILER TIR... Read more

Incident date: Mar 4, 2009

OWN 2004 KEYSTONE / COUGAR 5 TH WHEEL CAMPER, IT HAS A DOMETIC REFRIGATORTHAT HAS BEEN RECALLED. MODEL #RM2652 S/N 32103795. THIS UNIT CAN HAVE FATIGUE CRACK IN THE BOILER TUBE WHICH CAN CAUSE A FIRE. THEY WANT TO INSTALL A PARTIAL FIX TO THE UNIT. THEY DO NOT WANT TO FIX THE BOILER TUBE IF IT IS O... Read more

Incident date: Apr 21, 2008

FAULTY SHACKLES AND 2 BENT AXLES ON 2004 KEYSTONE COUGAR FIFTH WHEEL CAUSED TIRES EXCESSIVE WEAR TO CORE. ONE TIRE BLEW OUT. LESS THAN 7000 LONG DISTANCE MILES ON CAMPER. WEIGHT WAS 2000 LBS UNDER LIMIT OF 10,000 LBS. KEYSTONE CLAIMS NO RECALL AND NO RESPONSIBILITY, WITH NO EXPLANATION AS TO WHY THI... Read more

Incident date: Apr 21, 2008

Incident date: Nov 22, 2007

WHILE DRIVING ON I26 W, " MISSION" TIRE BLOWUP ON OUR RV CAUSING AN EXPENSIVE DAMAGE TO OUT 5TH WHEEL. DO TO RELATIVELY LOW SPEED AND WHERE IT HAPPENED THERE WAS NO SERIOUS ACCIDENT OR INJURIES. THE TIRES ON THE RV ARE PROPERLY INFLATED AND NEW WITH ONLY 2500 ON THEM. *TR

Incident date: Jan 1, 1901

2004 COUGAR 5TH WHEEL HAD TIRE SEPARATION. CUSTOMER STATES THAT THE TIRE SEPARATION HAS OCCURRED ON TWO OCCASIONS. CONTACT STATES HER HUSBAND COULD CONTROL THE VEHICLE WHEN IT HAPPENED WHILE HE WAS DRIVING. *KB THE SECOND TIRE FAILURE RESULTED IN DAMAGE TO THE UNDER CARRIAGE OF THE RV. ON BOTH TI... Read more

Incident date: Jul 31, 2007

WE PURCHASED OUR 2004 KEYSTONE COUGAR TRAVEL TRAILER IN FEB 2005 FROM THE ORIGINAL OWNER WHO HAD ONLY USED IT ON A 200 MILE TRIP ONCE AS HIS WIFE HAD TAKEN ILL AND HE COULDN'T USE IT ANY LONGER. IN APR/MAY OF 2006 WE WENT ON A CROSS COUNTRY TRIP. WE HAD A BLOWOUT THE 1ST DAY OUT ON I-75 NEAR THE NOR... Read more

Incident date: Jul 31, 2007

Incident date: Aug 12, 2007

I PURCHASED A 2004 COUGAR 5TH WHEEL MADE BY KEYSTONE RV IN APRIL OF 2005 FROM A LOCAL DEALER. SINCE THEN WE HAVE TAKEN TWO LONG TRIPS (OVER 500 MILES) AND EACH TIME HAVE HAD MULTIPLE BLOW-OUTS (2 ON THE FIRST TRIP AND 3 THIS LAST TRIP). THUS, I HAVE HAD TO REPLACE ALL FIVE TIRES THAT CAME WITH THE... Read more

Incident date: Jul 27, 2007

TIRE BLOWOUT. TREAD SEPARATION FROM PLY CAUSING PROPERTY DAMAGE TO OUR 5TH WHEEL CAMPER ON JULY 27 2007. TIRES HAD LESS THAN 8,000 MILES AND WERE PROPERLY INFLATED. (TIRE INFLATION AND WALK AROUND HAD BEEN COMPLETED 60 MILES PRIOR TO BLOW OUT) THIS WAS THE SECOND TIRE TO FAIL ON THIS CAMPER. THE FIR... Read more

Incident date: Oct 12, 2006

INCIDENT DESCRIPTION: WE PURCHASED A NEW 2004 KEYSTONE COUGAR TRAVEL TRAILER THAT I SAY HAVE EXTREMELY DANGEROUS TIRES ON IT. WE HAD ONE BLOW OUT ON A LONG TRIP LAST YEAR, AND THIS FALL WE HAD TWO MORE BLOW OUT ON TWO SEPARATE OCCASIONS AND ALL THREE DID (EACH CASE) ABOUT $1500.00 IN DAMAGE TO THE... Read more

Incident date: Jan 6, 2007

WHILE OPERATION OF THE LIPPERT SLIDEOUT IN OUR '04 KEYSTONE 285EFS FIFTH WHEEL, THE SLIDE STOPPED. UPON INVESTIGATION (FOLLOWING WIRES, CHECKING FUSE, CONTACTS, ETC.) I FOUND BURNT OUT AND MELTED WIRE NUTS DIRECTLY BEHIND THE FUSE PANEL LYING IN SAWDUST. THE WIRES ARE 10 GAUGE (30 AMP). ONE STRIPPED... Read more

Incident date: May 25, 2006

TIRECO (MISSION TIRES) CAME STOCK ON A NEW 2004 COUGAR RV TRAILER AND WE'VE HAD 4 BLOWOUTS OUT OF THE 5 STOCK TIRES WITHIN A SHORT PERIOD OF TIME. CURRENTLY FILING COMPLAINT WITH COMPANY - EXTENSIVE DAMAGE TO THE RV AND EXTREME POTENTIAL DAMAGE TO LIVES. DURING INTERNET SEARCH, FOUND NUMEROUS SIMI... Read more

Incident date: Apr 29, 2006

ON A RECENT VACATION WE EXPERIENCED ONE INSTANCE OF TREAD SEPARATION CAUSING DAMAGE TO THE SIDE OF OUR 2004 COUGAR BY KEYSTONE FIFTH WHEEL AND ANOTHER INCIDENT OF SIDEWALL BLOWOUT CAUSING DAMAGE TO THE OPPOSITE SIDE. THE TIRES HAD BEEN PROPERLY MAINTAINED AND HAD 5000 MILES ON THEM. THEY WERE MISSIO... Read more

Incident date: Sep 17, 2005

DT: 2004 KEYSTONE COUGAR. MISSION TIRES, ST225/75R15. THE CONSUMER STATED THE DRIVER'S SIDE REAR TIRE SEPARATED WITH LESS THAN 5,000 MILES WHILE DRIVING AT 35 MPH. THE TIRE HAS NOT BEEN INSPECTED TO SEE WHY THIS OCCURRED. MISSION WAS SENDING HIM A NEW TIRE. THIS HAPPENED ON SEPTEMBER 17, 200... Read more

Incident date: Jun 12, 2005

DT: THE CONSUMER STATES THAT 5TH WHEEL TRAILER TIRES COMPLETELY FELL APART ON THE ROAD. THE WHOLE TREAD SEPARATED FROM THE SIDEWALL. THE SPEED WAS 55-60 MPH. THESE ARE MISSION TIRES THAT ARE MANUFACTURED IN CHINA BY NANGKUNG RUBBER TIRE COMPANY. THE LOCATION ON THE TRAILER IS THE REAR PASSENGER... Read more

Incident date: Jun 2, 2005

DT: THE CONTACT'S VEHICLE HAD TWO TIRE BLOW OUTS IN TWO DAYS. THE FIRST ONE WAS ON 6-01-05, AND THE SECOND ONE ON 6-02-05; BOTH WHILE DRIVING ON I-45. THE CONTACT SENT 4 TIRES BACK TO THE TIRE COMPANY, AND THEY DETERMINED THERE WAS A DEFECT IN AT LEAST ONE OF THE TIRES. SHE DID NOT NOTICE ANY VIB... Read more

Incident date: Jul 4, 2005

WHILE TRAVELING W/B ON ROUTE 50 IN ANNAPOLIS, MARYLAND, WE EXPERIENCED A BLOWN PASSENGER SIDE TIRE ON OUR 2004 KEYSTONE COUGAR TRAVEL TRAILER. THIS BLOWN TIRE, CAUSED THE TRAILER TO FALL ON ITS SIDE, COME BACK UP AND JACK KNIFE INTO OUR SUBURBAN, CAUSING A TOTAL LOSS TO THE COUGAR AND OVER $11,000.... Read more

Crash

Incident date: May 13, 2005

(3 MISSION TIRE FAILURES ON 04 KEYSTONE COUGAR RV)MAY 13, WEIGHED TRAILER AT 7660, AIR AT 60LBS, LEFT ON VACATION. BEFORE NOON TIRE EXPLODED. WAS FLAGGED OVER BY WITTNES WHO SAID TIRE WENT INTO A THOUSAND PIECES. ONLY TWO BEADS LEFT ON WHEEL.JULY 2, ON SHORT RUN OUT OF TOWN, TIRE AT 65LBS,BLEW BUT R... Read more

Incident date: Jul 3, 2005

DT: THE CONTACT STATED VEHICLE HAD TWO TIRE BLOW OUTS, DESTROYING THE TIRES AND DAMAGING VEHICLE. THE SIDEWALL BLEW OUT. NOTHING WAS LEFT EXCEPT THE RIM. THERE WAS LESS THAN 12,000 MILES ON BOTH TIRES LOCATED ON A BRAND NEW VEHICLE. THE WEATHER WAS SUNNY, AND THE ROAD CONDITIONS WERE NORMAL. DI... Read more

Incident date: Aug 30, 2004

DT: WHILE INSPECTING THE TIRES THE CONSUMER NOTICED A BUBBLE IN THE RIGHT REAR TIRE. THE TIRE MANUFACTURER REPLACED THE TIRE FOR FREE. THE TIRE HAD ABOUT 500 MILES ON IT AT TIME OF THE BULGE. ANOTHER TIRE ON THE FRONT RIGHT SIDE WENT BAD, AND SHOWED TREAD SEPARATION. UPON INSPECTING THE TIRES... Read more

Incident date: Oct 1, 2004

THE ELECTRIC GLIDE OUT MECHANISM WAS LOCATED ON THE OUTSIDE OF THE FRAME. THIS TAKES THE CLEARANCE FROM THE TIRES WHEN THE FIFTH WHEEL IS TURNING. THE TIRE RUBBED AGAINST THE MECHANISM AND CAUSED THEM TO WEAR PREMATURELY, WHICH COULD RESULT IN A BLOW OUT. ALSO, NO CHAINS CAN BE PUT ON TIRES BEC... Read more

Incident date: Dec 30, 2004

THE OUTER TREAD OF THE RIGHT REAR TIRE CAME LOOSE FROM THE TIRE AND CAUSED DAMAGE TO THE WHEEL WELL AND OUTER SKIN OF THE TRAILER. *NM *JB

Incident date: Nov 27, 2004

COMPLAINT RECEIVED VIA E-MAIL. THE TRAILER TIRE VALVE STEMS ARE WEAK AT THE BASE OF THE STEM. THE FIRST VALVE WENT BAD WHILE THE CONSUMER WAS TRAVELING DOWN THE ROAD, LUCKILY HE FOUND IT BEFORE IT WENT TOTALLY FLAT. THE SECOND VALVE STEM WENT BAD WHILE THE TRAILER WAS IN THE DRIVEWAY. THE THIRD VALV... Read more

Technical Service Bulletins, 2004 KEYSTONE COUGAR

2 manufacturer communications from 2 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
980000 UNKNOWN OR OTHER	1
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER	1

980000 UNKNOWN OR OTHER

There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Keystone RV Company.

351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for February 2022 for Keystone RV Company.

KEYSTONE COUGAR - All Years Overview

Complete safety history for the KEYSTONE COUGAR across all model years (1999, 2025).

96 Total Recalls

201 Total Complaints

0 Investigations

4 Reported Crashes

6 Reported Fires

0 Reported Deaths

KEYSTONE COUGAR - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	0	3	View
2025	1	0	View
2024	1	0	View
2023	1	1	View
2022	6	3	View
2021	7	4	View
2020	8	5	View
2019	8	16	View
2018	4	7	View
2017	7	3	View
2016	2	9	View
2015	3	7	View
2014	4	7	View
2013	2	7	View
2012	2	9	View
2011	7	12	View
2010	4	15	View
2009	3	6	View
2008	3	15	View
2007	6	11	View
2006	4	6	View
2005	3	7	View
2004 (current)	3	28
2003	2	8	View
2002	1	6	View
2001	1	4	View
2000	2	2	View
1999	1	0	View

Other KEYSTONE Models

Model	Recalls	Complaints
AEROLITE	0	0	View
ALPINE	0	0	View
ARCADIA	0	0	View
ASPEN TRAIL	0	0	View
ATLAS	0	0	View
AVALANCHE	0	0	View
BIG SKY	0	0	View
BOBCAT	0	0	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2004 KEYSTONE COUGAR

Complaint Statistics

Top Reported Components

Technical Service Bulletins, 2004 KEYSTONE COUGAR

Most Affected Components

KEYSTONE COUGAR - All Years Overview

KEYSTONE COUGAR - Year by Year

Other KEYSTONE Models