2004 HONDA ODYSSEY

13 recalls — 50 complaints

19V501000 Jun 27, 2019
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Remedy: Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are E5D and X5C.
1,657,752 vehicles affected
19V499000 Jun 27, 2019
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Remedy: Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Q5A and Y58.
3,947 vehicles affected
19V182000 Mar 6, 2019
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
Remedy: Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
1,101,534 vehicles affected
18V268000 Apr 26, 2018
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
Remedy: Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
1,335 vehicles affected
16V344000 May 23, 2016
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain model year 2003-2006 Acura MDX, 2005-2011 Acura RL, 2005-2006 Honda CR-V, 2003-2011 Element, 2007-2008 Fit, 2003-2008 Pilot, 2002-2004 Odyssey, and 2006-2011 Ridgeline vehicles originally sold, or that have ever been registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Honda is recalling certain model year 2003-2006 Acura MDX, 2005-2008 Acura RL, 2005-2006 Honda CR-V, 2003-2008 Element, 2007-2008 Fit, 2003-2008 Pilot, 2002-2004 Odyssey, and 2006-2008 Ridgeline vehicles originally sold, or that have ever been registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Honda is recalling model year 2002-2004 Odyssey and model year 2003-2004 Acura MDX, Honda Element, and Honda Pilot vehicles originally sold, or registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began June 27, 2016. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KA0, KA1, KA2, and KA3.
1,790,894 vehicles affected
15V320000 May 28, 2015
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain model year 2001-2007 Accord, 2001-2005 Civic, 2001-2004 Honda Civic GX, 2003-2005 Honda Civic Hybrid, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot, 2006 Ridgeline, 2003 Acura 3.2CL, 2003-2006 Acura MDX, and 2002-2003 Acura 3.2TL vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the inflator to rupture.
Remedy: Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Owners may contact Acura customer service at 1-800-382-2238, select option 4. Note: Vehicles that have had their driver frontal air bag replaced previously as part of a recall remedy prior to September 12, 2014 need to have their air bag replaced under this recall as well. Vehicles that, on or after September 12, 2014, received a remedy for a prior driver frontal air bag inflator recall already received an inflator of a different design, and therefore are not included in this recall and do not require additional servicing. Note: This recall fully supersedes recalls 08V-593, 09V-259, 10V-041, 11V-260, 14V-351 and 15V-153. Honda's numbers for this recall are JQ9, JR0, JR1, JR2, JR3, JR4, JR5, JR6, JR7, and JR8.
6,281,043 vehicles affected
15V045000 Jan 28, 2015
AIR BAGS:FRONTAL
Honda is recalling certain model year 2003-2004 Honda Odyssey vehicles manufactured February 13, 2002, to August 13, 2004, and 2003 Acura MDX vehicles manufactured February 21, 2002, to September 23, 2003. Due to electrical noise, a component in the air bag control module may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Remedy: Honda dealers will replace the supplemental restraint system electronic control unit (SRS ECU). The recall began on February 22, 2016. Owners may contact Honda customer service at 1-800-999-1009. Honda's number for this recall is JN6 (Odyssey), and JN7 (MDX). Note: This recall supersedes recall 13V-412. Vehicles that had a noise filter installed as the remedy for that campaign need to have the SRS ECU replaced under this campaign.
374,177 vehicles affected
14V700000 Nov 4, 2014
AIR BAGS
American Honda Motor Co. (Honda) is recalling certain model year 2001-2005 Honda Civic, 2003-2004 Civic CNG and Element, 2002-2005 CR-V, 2002-2004 Odyssey, 2003-2005 Accord, Pilot, Civic Hybrid, and Acura MDX, 2005 Acura RL and 2006 Honda Ridgeline vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
Remedy: Honda will notify owners, and dealers will replace the passenger side air bag inflator, free of charge. The recall began January 26, 2015. Owners may contact Honda customer service at 1-800-999-1009.
14V353000 Jun 20, 2014
AIR BAGS
American Honda Motor Company, Inc.'s (Honda) is conducting a limited regional recall for certain model year 2003-2005 Accord, Civic, CR-V, Pilot and Acura MDX, model year 2003-2004 Odyssey and Element, and model year 2005 Acura RL, and 2006 Honda Ridgeline vehicles originally sold, or ever registered in California, and equipped with Takata-brand air bag inflators. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
Remedy: Honda will notify owners, and dealers will replace the inflators in all affected vehicles, free of charge. The recall is expected to begin during August 2014. Owners may contact Honda customer service at 1-800-999-1009.
133,207 vehicles affected
13V412000 Sep 19, 2013
AIR BAGS
Honda is recalling certain model year 2003 and 2004 Odyssey and model year 2003 Acura MDX vehicles. Due to electrical noise, a component in the air bag control module may fail causing the front air bags, side curtain air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Remedy: Honda will notify owners, and dealers will install a noise suppressor unit, free of charge. The recall began on November 1, 2013. A renotification letter went out on July 11, 2014 for the 2003 Acura and the 2003-2004 Odyssey. Owners may contact Honda at 1-800-999-1009. Honda's recall numbers are JC2 (Honda Odyssey) and JC3 (Acura MDX).
374,618 vehicles affected
12V573000 Dec 11, 2012
ELECTRICAL SYSTEM:IGNITION:SWITCH
Honda is recalling certain model year 2003 and 2004 Pilot and Odyssey and 2003 through 2006 Acura MDX passenger vehicles manufactured from November 26, 2001, through August 30, 2006. The interlock lever of the ignition switch may deform, which can allow the interlock function of a vehicle with an automatic transmission to be defeated.
Remedy: Honda will notify owners and instruct them to take their vehicle to a Honda or Acura dealer. The dealer will install an updated shift interlock lever and, if necessary, replace any necessary part of the ignition switch, free of charge. The recall began on February 22, 2013. Owners may contact Honda at 1-800-999-1009.
807,161 vehicles affected
04V420000 Aug 27, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
ON CERTAIN MINIVANS, THE FUEL PUMP MAY FAIL DUE TO CORROSION OF AN ELECTRICAL TERMINAL.
Remedy: DEALERS WILL CHECK THE ELECTRICAL COUPLER TERMINAL OF THE FUEL PUMP. IF ANY CORROSION IS FOUND, THE PUMP WILL BE REPLACED. THE RECALL BEGAN SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
69,538 vehicles affected
04V176000 Apr 15, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
ON SOME MINI VANS, SPORT UTILITY AND PASSENGER VEHICLES, CERTAIN OPERATING CONDITIONS CAN RESULT IN HEAT BUILD-UP BETWEEN THE COUNTERSHAFT AND SECONDARY SHAFT SECOND GEARS IN THE AUTOMATIC TRANSMISSION, EVENTUALLY LEADING TO GEAR TOOTH CHIPPING OR GEAR BREAKAGE.
Remedy: ON VEHICLES WITH 15,000 MILES OR LESS, THE DEALER WILL UPDATE THE TRANSMISSION WITH A SIMPLE REVISION TO THE OIL COOLER RETURN LINE TO INCREASE LUBRICATION TO THE SECOND GEAR. ON VEHICLES WITH MORE THAN 15,000 MILES, THE DEALER WILL INSPECT THE TRANSMISSION TO IDENTIFY GEARS THAT HAVE ALREADY EXPERIENCED DISCOLORATION DUE TO OVERHEATING. IF DISCOLORATION EXISTS, THE TRANSMISSION WILL BE REPLACED IF DISCOLORATION IS NOT PRESENT, THE DEALER WILL PERFORM THE REVISION TO THE OIL COOLER RETURN LINE. THE RECALL BEGAN ON APRIL 21, 2004, FOR PILOT, ODYSSEY, AND MDX OWNERS. OWNERS OF THE ACCORD VEHICLES WILL START RECEIVING LETTERS ON JUNE 28, 2004, AND ON JUNE 29, 2004, FOR OWNERS OF THE TL AND CL VEHICLES. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009 OR ACURA AT 1-800-382-2238.
1,099,796 vehicles affected
VEHICLE SPEED CONTROL Jan 13, 2026
The contact owns a 2004 Honda Odyssey. The contact stated that while driving 45 MPH and depressing the accelerator pedal, the vehicle failed to respond as intended. The contact pulled over to the right side of the roadway, turned off the vehicle for approximately 30-minutes before restarting the vehicle; however, the failure persisted. The vehicle was towed to her residence. The failure had occurred several times. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 284,000.
TIRES Jul 18, 2025
The contact owned a 2004 Honda Odyssey equipped with Michelin CrossClimate 2 Tires, Tire Size 255/60R112VXL, DOT Number: Not Available. The contact stated that while her husband was driving at an unknown speed and turning a corner, the front driver's side tire suddenly blew out, causing the vehicle to roll a few times, then flip, crashing into a tree where it came to a stop. The air bags did deploy. The driver sustained a fracture to the neck, and he was declared deceased on the scene. The vehicle was towed and totaled. A police report was filed. The dealer was not contacted. The manufacturer was not informed of the failure. The failure mileage was unknown.
Crash 1 injured 1 deaths
UNKNOWN OR OTHER Jun 1, 2025
I’ve seen several recalls on the transmission for Honda odysseys that are 2004 just like mine . My transmission has been horrible for the entire time Ive had it. When accelerating, it jumps super hard from 1st into 2nd gear. switching from first gear to 2nd. Sometimes I have to manually switch it into D3 just to get the vehicle moving again. I’ve found this to be pretty scary at times . I’ve searched and searched to see if I had a recall for the transmission and I haven’t but It did show the SRS system recall which I did have serviced. I’m making this complaint because I feel like my vehicle has been affected and overlooked
SEAT BELTS Mar 28, 2024
SRS light is on they said it was the air bag or riverside buckle
AIR BAGS Mar 28, 2024
SRS light is on they said it was the air bag or riverside buckle
ENGINE Jan 22, 2024
The contact owns a 2004 Honda Odyssey. The contact stated while driving at approximately 55 MPH, the engine revved up high however, the vehicle failed to respond as needed. Additionally, the contact stated that there was a burning odor coming from the vehicle. There were no warning lights illuminated. The contact pulled over and waited for a while before restarting the vehicle and driving to the residence. The vehicle was not taken to an independent mechanic nor a local dealer. The vehicle was not diagnosed. The manufacturer was not made aware of the failure. The approximate failure mileage was 200,000.
AIR BAGS Jul 7, 2023
As the result of a recall, my driver airbag inflator was replaced. Soon afterwards, my horn started honking when hitting, bumps or moving the steering wheel. I returned the vehicle to the dealership, and they said they adjusted something that seem to help for a short period of time. However, the problem returned upon taking the car to another dealership. I found that the automotive repairman stated that the wrong part for the inflator had been installed. I returned it to the original dealership and they refused to address the problem. The dealer is persons Honda at 15525 Frederick Rd., Rockville, MD 20855.
AIR BAGS Feb 6, 2023
The contact owns a 2004 Honda Odyssey. The contact stated while driving 20 MPH the driver-side front air bag deploy on its own without any impact, causing the contact to drive off the road and struck a tree and causing damages to the front end of the vehicle. No one was injured. No police report was filed. The vehicle was not towed, but the contact was able to drive the vehicle home. The manufacturer was not contacted. The failure mileage was 168,000.
Crash
ELECTRICAL SYSTEM:IGNITION Jan 26, 2023
The contact owns a 2004 Honda Odyssey. The contact stated that while driving 60 MPH, the vehicle lost motive power without warning. The contact self-diagnosed the vehicle with an ignition switch failure. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 308,000.
SEAT BELTS Sep 29, 2022
SRS light is on, diagnostic test done at Honda Dealer ($149.00), drivers seat belt buckle was at fault, Dealer ordered part and to install at no cost to me. Light would come on for a week or two maybe longer when vehicle was started. Not sure if my airbags were compromised with this light On. Why was I charged for test, I feel this test cost should also be paid by Honda
AIR BAGS Sep 29, 2022
Good Morning, On Monday, September 19, 2022. I talked with Chris from Honda. com. He told me to take the vehicle back to the same repair dealership where I had issues with repairing the vehicle. I said trusting them is hard for me because they had the vehicle 3 different times and the airbags and vehicle are still not repaired. Chris told me " I will call you back later, by the end of this week". As of yet, I have not heard back from Chris at Honda.com thank you. John Phillips. Ps. receipts were previously submitted.
WHEELS Sep 29, 2022
Good Morning, On Monday, September 19, 2022. I talked with Chris from Honda. com. He told me to take the vehicle back to the same repair dealership where I had issues with repairing the vehicle. I said trusting them is hard for me because they had the vehicle 3 different times and the airbags and vehicle are still not repaired. Chris told me " I will call you back later, by the end of this week". As of yet, I have not heard back from Chris at Honda.com thank you. John Phillips. Ps. receipts were previously submitted.
WHEELS Sep 13, 2022
Issues: 1. The malfunction was a heavy grinding noise from the rear of the vehicle on the passenger side. 2. Also, the recall status was incomplete. 3. The repair dealership inspected the vehicle. 4. No warning lamps or anything appears. 5. The vehicle issues information was sent to Honda.com on August 9, 2022.
AIR BAGS Sep 13, 2022
Issues: 1. The malfunction was a heavy grinding noise from the rear of the vehicle on the passenger side. 2. Also, the recall status was incomplete. 3. The repair dealership inspected the vehicle. 4. No warning lamps or anything appears. 5. The vehicle issues information was sent to Honda.com on August 9, 2022.
POWER TRAIN Aug 1, 2022
In have traffic on hwy van quit pulling causing a major traffic problem upon checking Honda failed to mount a proper cooling system for the Trans even though they acknowledge doing so refuse to do anything about it apparently there's a lot of these on road luckily someone wasn't killed that day
SUSPENSION Aug 1, 2022
In have traffic on hwy van quit pulling causing a major traffic problem upon checking Honda failed to mount a proper cooling system for the Trans even though they acknowledge doing so refuse to do anything about it apparently there's a lot of these on road luckily someone wasn't killed that day
ELECTRICAL SYSTEM Aug 1, 2022
In have traffic on hwy van quit pulling causing a major traffic problem upon checking Honda failed to mount a proper cooling system for the Trans even though they acknowledge doing so refuse to do anything about it apparently there's a lot of these on road luckily someone wasn't killed that day
TIRES Jul 22, 2022
On 6-14-2022, I installed a full set of these tires - from Costco, Florence, KY ( all four tiers have been installed in Costco ), to prepare to travel with my family from Kentucky to Louisiana. Early morning on 6-22-2022, while driving on the highway with my family, suddenly we lost control of the vehicle, and it started to swing. fortunately, the vehicle stopped on the left shoulder without hitting anything. when we looked outside the vehicle, we found everything is good except the flat tire on the front driver's side. 911 and AAA have been called.
POWER TRAIN Jul 10, 2022
My transmission will not shift into third fourth or fifth and I see that there is a recall on the transmission for the 2004 Honda Odysseys and I was wondering how I go about getting this repaired that’s what mines doing it won’t shift I have to manually shift it from 1st to 2nd as far as It can go.
FUEL/PROPULSION SYSTEM Jul 10, 2022
My transmission will not shift into third fourth or fifth and I see that there is a recall on the transmission for the 2004 Honda Odysseys and I was wondering how I go about getting this repaired that’s what mines doing it won’t shift I have to manually shift it from 1st to 2nd as far as It can go.
ELECTRICAL SYSTEM Jul 10, 2022
My transmission will not shift into third fourth or fifth and I see that there is a recall on the transmission for the 2004 Honda Odysseys and I was wondering how I go about getting this repaired that’s what mines doing it won’t shift I have to manually shift it from 1st to 2nd as far as It can go.
POWER TRAIN Apr 3, 2022
until today, 4/3/2022, no issues with 2004 Honda Odyssey transmission. today after driving 5 minutes from home the engine roared and forward drive was lost. the car was balky getting it home and would not climb a moderate hill. after a 30 minute rest the car would move forward and was able to reach home shifting from D1 to D2 made no difference shifting into Low made no difference trans fluid is at normal level but its dark, not burnt, just dark 2nd hand car purchased 5 years ago with 80,000 miles trans serviced at 125,000 miles [XXX], (220,000 miles). INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
POWER TRAIN Nov 15, 2021
The contact owns a 2004 Honda Odyssey. The contact stated while driving 70 MPH, the vehicle stalled without warning. Due to the failure, the contact moved the vehicle off to the shoulder of the highway and had the vehicle towed to an independent mechanic. Upon investigation, the contact discovered NHTSA Campaign Number: 04V176000 (Power Train) which he linked to the failure. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. There was assistance offered. The vehicle was not repaired and remained in the possession of the independent mechanic. The failure mileage was approximately 202,000.
POWER TRAIN Oct 13, 2021
My 2004 has codes relating to transmission problems, along with ongoing codes for emission problems. I have taken it in and it dose need a new transmission. It also needs emission work . I have been told that this rare with this make and model. Also the input for the gas is not working well.
SUSPENSION Oct 13, 2021
My 2004 has codes relating to transmission problems, along with ongoing codes for emission problems. I have taken it in and it dose need a new transmission. It also needs emission work . I have been told that this rare with this make and model. Also the input for the gas is not working well.
FUEL/PROPULSION SYSTEM Oct 13, 2021
My 2004 has codes relating to transmission problems, along with ongoing codes for emission problems. I have taken it in and it dose need a new transmission. It also needs emission work . I have been told that this rare with this make and model. Also the input for the gas is not working well.
AIR BAGS Jul 28, 2021
The vehicle was taken to Honda to have the airbag replaced. They said that the work couldn’t be completed because the airbag had already been deployed. They said that they needed to work with corporate to determine what the costs were going to be. I kept making calls to find out what the status was but I never heard back. I did speak to a couple of reps but they never got back to me. Also, I became very frustrated because they kept telling they would get back to me and never did. Basically, I kept having to chase someone down to no avail. Any help that you could provide would be greatly appreciated. Thank you; [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
TIRES:SIDEWALL Jun 14, 2021
Side wall of tire split causing tire to lose air pressure available for inspection upon request. Tire went flat when driving. No No No
ENGINE Jun 14, 2021
We were driving and was at a stop, when we went to go, our van wouldn't move. We shut it off then restarted it and it was ok for about a mile then started shaking a little & we could only go about 10 mph on a highway. We got home after it being off restarted it it goes into gear but won't go anywhere no warning lights came on at all we keep up on maintenance too.
SEATS Feb 8, 2021
THE METAL BRACKET THAT IS RIVETED TO THE FRONT DRIVER SEAT SECURING IT TO THE FRAME SNAPPED. THE BOTTOM OF THE SEAT IS LOOSE AND IN A COLLISION THE SEAT WOULD NOT HOLD THE DRIVER IN A FIXED POSITION.
POWER TRAIN Nov 5, 2020
TRANSMISSION FAILURE OCCURED WHEN DRIVING IN RT 5 FREEWAY PAST GLENDALE AND 134 JUNCTION, CAR WAS RUNNING IN ABOUT 60 MILES SPEED AND CAME ABRUPT STOP (LOSS OF DRIVE/PULL IN A VERY DANGEROUS WAY). MANAGED TO PUSH IT TO BREAKDOWN LANE. THEN UPON TURNING OFF THE ENGINE AND AFTER A WHILE I COULD DRIVE A BIT TO PARK IN INTERNAL ROAD. I THEN TOWED THE CAR. LATER, I DROVE IN INTERNAL ROAD. SAME PROBLEM OCCURS. WHEN PLACED IN AUTOMATIC DRIVE (D) VEHICLE RUNS FOR FEW MILES AND SUDDENLY FAILS TO RUN AND STOPS. CHANGING GEAR DOESN'T HELP. WHEN IGNITION IS TURNED OFF AND ON BACK AGAIN, IT WORKS AGAIN FOR A MILE OR TWO AND SHOWS SAME PROBLEM. WHEN PROBLEM OCCURS, IT DOESN'T MOVE IN ANY GEARS. RESEARCHING IN INTERNET, HONDA 2004 ODYSSEY TRANSMISSION FAILURE OCCURRING AT 117,000 MILES WAS REPORTED ALL OVER THE INTERNET. AS IF IT WAS PROGRAMMED BY HONDA, THIS MINI VAN TOO FAILED AT 117K MILES. SOME OWNERS HAVE CLAIMED (INCLUDING YOUTUBE VIDEOS) THAT HONDA IS AWARE OF THIS PROBLEM AND HAVE TAKEN CARE OF THE REPAIR AT NO COST. SOME ALSO CLAIM THAT HONDA HAS SECRET WARRANTY TO COVER THIS PROBLEM AND HAD AVAILED THE REPAIR FREE OF COST .THIS IS A KNOW PROBLEM TO HONDA. HONDA MUST REPAIR FOR FREE AND DO THE JUSTICE TO CONSUMERS. THIS IS INDEED FATAL TOO.
POWER TRAIN:AUTOMATIC TRANSMISSION Oct 30, 2020
GOOD EVENING, I AM FILING A COMPLAINT AGAINST AMERICAN HONDA MOTOR CO. LAST YEAR, THE MANUFACTURER FAILED TO REMEDY THE ONGOING AUTOMATIC TRANSMISSION RECALL 04V-176. BRAMAN HONDA IN MIAMI, FLORIDA DID NOT INSPECT THE TRANSMISSION AS REQUIRED AND LIED ON THEIR WORK ORDER THAT THE TRANSMISSION IS BAD. THE SERVICE DEPARTMENT TOOK 7 HOURS WITH MY VAN. PLEASE SEE ATTACHED. MY TRANSMISSION WAS IN WORKING CONDITION WHEN IT TAKEN TO THE SERVICE DEPARTMENT LAST YEAR. I AM CURRENTLY EXPERIENCING THE ISSUES THAT THE RECALL WARNS THAT MAY HAPPEN DUE TO THE ONGOING GEAR ISSUES. LAST WEEK, WHILE I WAS DRIVING ON THE HIGHWAY, MY VAN'S TRANSMISSION LOCKED UP AND I ALMOST HAD AN ACCIDENT. FORTUNATELY, I WAS ABLE TO DRIVE IT HOME SAFELY. I RELY ON MY VAN FOR WORK THEREFORE THIS MATTER IS AFFECTING US FINANCIALLY. MY WIFE RECENTLY CALLED THE MANUFACTURER'S RECALL HOTLINE AND SPOKE WITH LISA. THE REP ADVISED THAT I WILL HAVE TO TOW MY VAN AND PAY OUT OF POCKET, FOR THE SERVICE DEPARTMENT TO EVALUATE THIS ISSUE. SINCE THE MANUFACTURER FAILED TO REMEDY THIS RECALL LAST YEAR, I AM REQUESTING THE FOLLOWING: I WOULD LIKE FOR AN ENGINEER OR MECHANIC TO BE DISPATCHED TO OUR HOME AND CHECK THE TRANSMISSION. ONCE THE MATTER IS ASSESSED, THEN I CAN PAY OUT OF POCKET FOR MY VEHICLE TO BE TOWED TO A NEARBY AUTHORIZED HONDA DEALER FOR SERVICE. LISA EXPLAINED TO MY WIFE THAT THERE IS A 50/50 CHANCE THAT THIS TRANSMISSIONRECALL ISSUE WILL ACTUALLY BE REPAIRED WHICH IS UNACCEPTABLE. I CURRENTLY LIVE IN FLORIDA WHICH IS THE THIRD STATE WITH THE HIGHEST AMOUNT OF COVID-19 CASES THEREFORE THIS WOULD BE THE MOST FEASIBLE OPTION. LAST YEAR'S CASE WITH THE MANUFACTURER WAS CLOSED PREMATURELY EVEN THOUGH MY WIFE ADVISED IT WAS STILL ONGOING. WITH THAT SAID, DUE TO BRAMAN HONDA'S NEGLIGENCE, I AM CURRENTLY WITHOUT A VEHICLE SINCE IT IS UNSAFE TO DRIVE IT IN THIS CONDITION. THANK YOU. *JS
ENGINE Jul 30, 2020
I HAD 2000 HONDA ODYSSEY IN 120000 MILE HAD CHECK ENGINE ON WITH CODE 0740 THE MECHANIC TOLD ME IS BETTER TO SALE IT THEN I BUY HONDA ODYSSEY 2004 AFTER 5 MONTHS WITH 137000 MILE HAVE THE SAME CODE AND CHECK ENGINE ON I LOVE HONDA CAR BUT IT SEEMS THERE IS A PART IN TRANSMISSION IT IS NOT WORKING PROPERLY CAN YOU EXPLAIN TO ME WHAT SHOULD I DO ?
AIR BAGS Jul 1, 2020
TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED WHILE DRIVING 25 MPH, WHEN ANOTHER VEHICLE T-BONED INTO THE REAR DRIVER SLIDING DOOR. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED HE SUSTAINED A TEAR IN HIS LEFT SHOULDER AND A HERNIATED DISK ON HIS LOWER BACK BUT DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO LOCAL DEALER PLANET HONDA (2285 US-22, UNION, NJ 07083, (908) 964-1600). IN A SECOND INCIDENT WHILE DRIVING APPROXIMATELY 25 MPH A DEER CRASHED INTO THE FRONT OF THE VEHICLE CAUSING SEVERE DAMAGE TO THE FRONT END BUT NO AIR BAGS DEPLOYED AND THE DRIVER SIDE SEAT BELT FAILED TO SECURE THE DRIVER. A MESSAGE SRS FAILURE HAD DISPLAYED. THE DRIVER SUSTAINED A TORSO INJURY AND SMALL LACERATIONS FROM THE SHATTERED GLASS. NO MEDICAL TREATMENT WAS REQUIRED. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS TAKEN TO ROUTE 22 HONDA (1480 N. BROAD ST, HILLSIDE NJ) WHO REPLACED THE DRIVER SIDE SEAT BELT AND BUCKLE WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,631. *LN
Crash 1 injured
SEAT BELTS Jul 1, 2020
TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED WHILE DRIVING 25 MPH, WHEN ANOTHER VEHICLE T-BONED INTO THE REAR DRIVER SLIDING DOOR. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED HE SUSTAINED A TEAR IN HIS LEFT SHOULDER AND A HERNIATED DISK ON HIS LOWER BACK BUT DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO LOCAL DEALER PLANET HONDA (2285 US-22, UNION, NJ 07083, (908) 964-1600). IN A SECOND INCIDENT WHILE DRIVING APPROXIMATELY 25 MPH A DEER CRASHED INTO THE FRONT OF THE VEHICLE CAUSING SEVERE DAMAGE TO THE FRONT END BUT NO AIR BAGS DEPLOYED AND THE DRIVER SIDE SEAT BELT FAILED TO SECURE THE DRIVER. A MESSAGE SRS FAILURE HAD DISPLAYED. THE DRIVER SUSTAINED A TORSO INJURY AND SMALL LACERATIONS FROM THE SHATTERED GLASS. NO MEDICAL TREATMENT WAS REQUIRED. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS TAKEN TO ROUTE 22 HONDA (1480 N. BROAD ST, HILLSIDE NJ) WHO REPLACED THE DRIVER SIDE SEAT BELT AND BUCKLE WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,631. *LN
Crash 1 injured
SEATS Jan 14, 2020
BRACKET HOLDING SEAT TO BODY OF VEHICLE SNAPPED. APPEARS TO BE MANUFACTURED INCORRECTLY. FAILURE OCCURRED WHILE DRIVING DOWN THE ROAD CAUSING THE SEAT TO SUDDENLY JERK AND FALL.
AIR BAGS Jan 7, 2020
MY DAD RECIEVED A LETTER IN THE MAIL SAYING HE HAS TO MAKE AN APPOINTMENT TO FIX THE AIRBAG AND THE WEB SITES ARE NOT EVEN HELPING HIM MAKE AN APPOINTMENT.
SEATS Dec 11, 2019
OUR DRIVERS SIDE PLASTIC MOLD HAS COMPLETELY BROKEN THE SEAT FRAME HAS ALSO BROKE CAUSING THIS TO BE A HUGE SAFETY ISSUE. IF I AM REAR ENDED, THIS SEAT WILL HAVE NO WAY TO PREVENT ME FROM BEING THROWN BACKWARDS! THE SEAT IS WOBBLY AND UNSAFE TO DRIVE! I HAVE READ MANY MORE COMPLAINTS WITH THIS SAME ISSUE! PLEASE ISSUE A RECALL!
ELECTRICAL SYSTEM Aug 23, 2019
AFTER THE SLIDING DOOR ON THE DRIVER SIDE STOPPED WORKING, WE WAS STILL ABLE TO SWITCH OFF THE SWITCH AND OPEN/CLOSE IT MANUALLY A FEW TIMES. THE FOLLOWING MORNING TRYING TO DO THE SAME THING IT ONLY OPENED HALFWAY AND THEN WOULDNT LATCH CLOSED AS I TRIED THE SECOND TIME TO GET IT TO LATCH CLOSED THE WHOLE DOOR JUST FELL OFF TRACK. LUCKILY IT HAPPENED SITTING IN MY MOMS DRIVEWAY. I WOULD HATE TO HAVE SEEN WHAT WOULD HAD HAPPENED HAD I BEEN DRIVING WHEN IT CAME OFF SINCE MY 4 YEAR OLDS SEAT IS RIGHT THERE.
UNKNOWN OR OTHER Aug 23, 2019
AFTER THE SLIDING DOOR ON THE DRIVER SIDE STOPPED WORKING, WE WAS STILL ABLE TO SWITCH OFF THE SWITCH AND OPEN/CLOSE IT MANUALLY A FEW TIMES. THE FOLLOWING MORNING TRYING TO DO THE SAME THING IT ONLY OPENED HALFWAY AND THEN WOULDNT LATCH CLOSED AS I TRIED THE SECOND TIME TO GET IT TO LATCH CLOSED THE WHOLE DOOR JUST FELL OFF TRACK. LUCKILY IT HAPPENED SITTING IN MY MOMS DRIVEWAY. I WOULD HATE TO HAVE SEEN WHAT WOULD HAD HAPPENED HAD I BEEN DRIVING WHEN IT CAME OFF SINCE MY 4 YEAR OLDS SEAT IS RIGHT THERE.
AIR BAGS Aug 1, 2019
I RECEIVED A LETTER FROM HONDA AUTOMOBILE DIVISION INFORMING ME OF THE RECALL, AND STATING IN THE LETTER "FREE RENTAL CARS ARE AVAILABLE TO THE VEHICLE OWNER FOR THE DAY OF THE RECALL REPAIR, OR LONGER IF A REPLACEMENT PART IS TEMPORARILY UNAVAILABLE." I CALLED A LOCAL HONDA DEALER TO ARRANGE THE RECALL REPAIR AND WAS INFORMED THEY DON'T OFFER THE FREE RENTAL CAR SERVICE. I CALLED HONDA AUTOMOBILE DIVISION TO ENQUIRER ABOUT THIS SERVICE. THEY TOOK MY INFORMATION AND WILL HAVE AN ANSWER FOR ME WITHIN 24-48 HOURS I CAN EXPECT A CALLBACK WITH AN AUTHORIZATION SERVICE. THE WAY THE LETTER IS WORDED IMPLIES A FREE RENTAL IS AVAILABLE, NO WHERE IN THE LETTER DOES IT STIPULATE UPON DEALER APPROVAL, OR ANY FINE PRINT INDICATING ANY STIPULATIONS AROUND THE FREE CAR RENTAL. FROM THE LETTER, I EXPECT A LOANER WHILE REPAIRS ARE PERFORMED, YET HONDA HAS TO AUTHORIZE THIS. THE DEALER INFORMED ME TO BRING THE LETTER IN WITH ME BUT I CAN'T TAKE THE TIME TO TRAVEL THERE IN CASE I'LL BE DENIED A RENTAL. MY JOB REQUIRES I TRAVEL PERIODICALLY, AND IF SUCH ARISES WHILE MY VEHICLE IS BEING REPAIRED UNDER THE RECALL, I WILL NEED A LOANER. I WILL BE HAPPY TO PROVIDE A SCAN OF THE LETTER IF NEEDED BUT UNFORTUNATELY WE DON'T HAVE A SCANNER AT WORK.
ENGINE Jul 5, 2019
THE VAN IS GOING BACKWARD WHEN YOU PUT IT IN DRIVE AND WHEN YOU PRESS IT DOES NOT GO FORWARD IT JUST REVS UP THE GAS. THE CAR WAS IN MOTION DRIVING WHEN IT WENT FROM DRIVING TO REVING THE GAS AND NOT GOING FORWARD.
STEERING Jul 5, 2019
THE VAN IS GOING BACKWARD WHEN YOU PUT IT IN DRIVE AND WHEN YOU PRESS IT DOES NOT GO FORWARD IT JUST REVS UP THE GAS. THE CAR WAS IN MOTION DRIVING WHEN IT WENT FROM DRIVING TO REVING THE GAS AND NOT GOING FORWARD.
SEATS Jun 22, 2019
OUR 2004 HONDA ODYSSEY DRIVER SIDE SEAT BROKE FROM THE BRACKET. THE WELDS THAT HOLD THE SEAT TO THE BRACKET BROKE CAUSING THE SEAT TO START TILTING AND WOBBLING WHILE WE WERE DRIVING DOWN THE ROAD. THIS IS A SAFETY ISSUE DUE TO THE FACT THAT IT IS POSSIBLE TO LOOSE CONTROL OF THE VEHICLE WHILE DRIVING INCREASING RISK OF COLLISIONS.
AIR BAGS May 31, 2019
2004 HONDA ODYSSEY EX. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALLS. *LD *JS
AIR BAGS Apr 30, 2019
TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS) BY GILLMAN HONDA (10595 W SAM HOUSTON PKWY S, HOUSTON, TX 77099, (866) 935-8321); HOWEVER, THE AIR BAG WARNING INDICATOR ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 157,000.
ELECTRICAL SYSTEM Apr 29, 2019
MY HUSBAND WENT TO THE STORE, CAME BACK FOR MY 3 YEAR OLD AND I. TURNED THE CAR OFF AND CAME INSIDE FOR 10 MINS, WHEN WE CAME OUT TO LEAVE, THE ENTIRE CAR WAS FILLED WITH SMOKE AND FIRE. THE FIRE DEPARTMENT BELIEVES IT WAS THE SEAT MOTOR THAT MALFUNCTIONED.
Fire
AIR BAGS Apr 16, 2019
TL* THE CONTACT OWNED A 2004 HONDA ODYSSEY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V182000 (AIR BAGS). WHILE DRIVING 40 MPH IN INCLEMENT WEATHER, THE CONTACT LOST CONTROL OF THE VEHICLE. AS A RESULT, THE VEHICLE CRASHED INTO A CONCRETE BARRIER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT'S WIFE SUSTAINED NECK ACHES, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS TOTALED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 109,571.
Crash 1 injured
POWER TRAIN Apr 16, 2019
TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD AN ABNORMAL GRINDING SOUND UNDERNEATH THE VEHICLE. WITHOUT WARNING, THE VEHICLE DECELERATED INDEPENDENTLY ALTHOUGH THE ACCELERATOR PEDAL WAS BEING DEPRESSED. THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN. *DT*JB *TR 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
POWER TRAIN Mar 16, 2019
SHIFT CAR ONTO GEAR D AND IT DOES NOT MOVE. AFTER A GOOD 6 TO 8 SECONDS IN GEAR IT WILL MOVE FORWARD.ALSO WHILE DRIVING ABOUT 35 TO 40 MILES PER HOUR TRANSMISSION SHIFT ERRATICALLY.